Blanco Crossing Veterinary

My wife and I arrived 10 minutes late due to traffic, bringing our two dogs for vaccines. Imediately we were told by the receptionist that we were late and had to wait, we agreed. A few minutes later an extreamly rude assistant comes out and says "we can only see one pet, maybe you want to think and reschedule." We decided to reschedule with another Vet." We had a total of 4 pets with this clinic how unfortunate for the poor customer service they provide, our pets deserve way more than this. Read Less

Dr. James, Linda, &  Azuree, are knowledgeable,professional, sensitive to what is important for the pet and the pet's human, kind, and so wonderful at working with their patients for the best, most life affirming outcome.  I have known Dr. James for years and she is unfailingly attentive.  Thank you Blanco Crossing Veterinary so, so much for your loving care of Mr. Hyde and Valentino (and me). Read Less

Would trust nobody else with my Scout. We have been going here for almost 10 years and Dr. James is a very caring individual and treats Scout like her own. She is very gentle with him as she knows his shyness since she has treated him from day one. Scout has not and will never see another vet.<3 Read Less

We feel blessed to have found Dr. James and Blanco Crossing vet clinic! This is such a clean and friendly place! The wait is never long and the receptionists are so nice! We place our full trust in Dr. James' opinion and know that she always has our pests best interest at heart! I highly recommend Dr. James and Blanco Crossing Veterinary Hospital! Read Less

I have been coming to this Vet for about 3-4 years, all just check-ups and shots. I called today, twice, with an emergency, and they were less than helpful. I never got to speak with Dr.James, and her staff had no answers for my dog, who had ingested onions and garlic, and was peeing uncontrollably. The second time I called, I said I was bringing her in, and the receptionist had no idea about the first time I called and her background story, (which should have been filed) told me I could bring her in, but everybody was out to lunch, and the best she could do was have me drop her off. Not going to work! I took her to another vet, and they told me the first thing they should have told me was to induce vomiting to get the food she ingested out of her stomach. She had a seizure, and I eventually got the help I needed with no thanks to your staff.Read Less

We've been taking our pooches to Dr. James for nearly 9 years.  My wife is an AVID pet owner and animal lover who treasures our dogs.  Like many pet owners (perhaps they own us?), we treat them like our kids.  Naturally, we would only trust the very best in healthcare for them.  We've had two Dalmatians with special healthcare needs and she's provided nothing but the best quality care and always with compassion.  The front desk staff are attentive, courteous, and professional.  They've walked us in when no appointments were available.  Nothing but praise for Dr. James and her entire staff. Read Less

Dr. James and her staff are AMAZING!  I've been going to the clinic since it opened and they make you feel like family.  I have 2 dogs and 1 cat and they are like my other children.  I never feel rushed which I LOVE!  In addition, I feel like she is conservative on her approach and her prices are more than fair. Read Less

I went to this clinic for about a year during which they were good. But the last time I went, I negotiated a fee with the vet Dr Ann James for surgery for a 15 year old cat which she had treated previously (pulled all the teeth but  1 and that one needed removal so I went back to her). I prepped the cat at home the night before. I went to the clinic early the next morning between 7-8am. The normal intake girl was not there and the vet assistant Kim (?) was doing intake. When I told her about the previous agreed upon price, she objected and said it was her job, not the vet's to give prices and if I didn't want to pay more, then I should leave. She was persistent and insistant to the point of rudeness. It was unfair to me and the cat at this late point in time when I had nowhere else to go with such short notice. Dr James hid in her back room and would not show her face until much time had passed. I told Kim I would wait for her; it took forever! Another person came into the clinic with an unruly small dog that would not stop shrill barking that hurt my ears and I reacted to that-telling that owner that this was hard for me to bear. Dr James finally emerged moaning about having to pay 50% of her paycheck in taxes (poor little rich girl!). I was still being pushed out rudlly by Kim, and the dog continued to bark-no one came out to quiet the dog or help the poor dog owner with such an uncontrollable annoying animal that made the entire clinic uncomfortable. I asked Dr James about our fionancial agreement and she said (too quietly) she would do her best. I thought that was reasonable but Kim was still telling me to take my cat and leave while pushing the cat at me in his carrier across the counter. I risked pushing the carrier back towards her and left. At the time of pickup, Kim handed me most of my previous vet reports and told me never to come back there! I couldn't believe this. I called Dr James and she also told me never to return there because I had treated her doggie owner patient rudely and hurt her feelings (the one with the annoying barking dog that was completely out of control!). I tried to explain to Dr about how I was treated there by Kim and she would not let me talk. Then she tried to recommend other non-dog clinics to me saying I didn't like dogs! I have had dogs all my life! These people are crazy. It's too bad because previously I thought Dr James was a decent vet. But now I think she's just off the wall. I reported to a lawyer. My cat suffered from no post-op care, maybe from a dry socket? He is still not right. Don't go here unless you want to risk this kind of think happening to you, All the sugar coated sweetness you may see in the first visit may wear off since it is only millimeters thin and underneath is all about MONEY! Perhaps if you have big bucks to give to Dr James, she and her dear Kim may treat you better than me! Read Less

Dr jabbour is very caring dentist , he took his time in answering all my questions,the staff is very friendly and makes you feel at ease as soon as you walk in , the best of all it was painless,I left feeling very satisfied. Read Less

This office made me feel at home. I was able to drink a coffee while i filled out paper work and talk to the front desk girl who made me feel like knew her for years. It was my first time in this office and first time I needed any work done in 26 years I finally needed fillings. I was super nervous but Dr. Jabbour and his assistant made me feel comfortable. Every thing is state of the art and extremely clean. I watched tv before the procedure and listened to music during the procedure I didn't feel a thing the entire time.Read Less

Dr. James and her staff are wonderful. Give great care to my pets and try to save me money while doing it. They are very aware of the costs of pet care and gladly suggest cheaper ways to manage health issue. Dr. James has on several occasions saved my pet's life and I will be forever grateful for her compassion and professional care. Read Less