Callaghan Road Animal Hospital

Front staff were the most obnoxious rudest people I have ever met. I have been there on three occasions with two other people and EVERY TIME the were rude, argumentive and doing the high school head bop as their voices raised with indifference at THEIR mistakes. I can't imagine the lost revinue because of their behavior. Female Vet screamed on the phone at one of my neighbors. PLEASE STAY AWAY! I promise this will be pulled and never be posted but remember the rule...provide good service 1 person is told...provide TERRIBLE SERVICE 25 are told!!! Read Less

My cat was seen as a walk in on a Saturday morning so that was a relief because she was sick. I was happy with this place because they didn't tack on services without my permission they double checked with me that everything I wanted for my cat she got and ONLY those things. Plus she got treated and now she's back to her old self. Read Less

The staff at CRAH are perfect! They are calm, wise and patient, and they take such wonderful, detailed care of all the Rescue groups in town, as well as everyone else. Dr. Evans stays late to answer calls and I have taken soooo many strays here in less than a year. One of the staff members even took a video of a very sick dog for me, and went to the trouble of sending it to my cell. I will never forget that! 🐶💜 Read Less

Friday, January 19th, my closet friend had to take her young cat Bernie hi to the vet after a little rough play with his other fur pal. The owner could tell Bernies neck was sore and injured. Her regular veterinarian was out of town until Monday January 22nd, so she took him to Callaghan Road Animal Hospital, where they felt on this throat (only ever felt his throat) and diagnosed him with a "hematoma". They gave the owner pain meds and Bernie got a shot for the swelling. They sent them on their way. The next evening (Saturday), the "hematoma" pops. There is no blood, but tons of pus and a large hole in the middle of his neck. Unable to do anything until Monday morning, she cleaned it out and cared for him and best she could. Bernie began to struggle to breathe, and lose weight and body heat. He would not eat or drink. The owner called Callaghan Animal Hospital on the way to her regular vet to let them know they misdiagnosed Bernie, and that he should've been treated with antibiotics on Friday, to which they answered "bring him back in!" When she got to her regular vet, Bernie's temp was 96.2. He had lost one pound, only weighing 3 pounds on Friday. The owner was told Bernie should have had X-rays done and antibiotics started immediately. He had a punctured jugular, and the infection had spread from his neck throughout his entire body. The owners regular vet wanted to fight for that 20% chance of life. Bernie died while being hooked up to an IV for fluids and antibiotics. His lungs collapsed. The owner called and told Callaghan what happened... That Bernie had died. Today she received a check in the mail for the amount that she spent for them to kill Bernie. And the nice little message at the bottom from the manager. "Thank you for visiting with me regarding your visit. Hope he's doing well!" Read Less

Only place we havw ever taken our dogs. They treat u like family. Treat yr pets as Their own. Been with them forvyrs. Boarding affordable. We are the NORM' S OF THIS FACILITY. A must go to.. grooming as well. THE staff is AMAZING 100% SPOT ON CUSTOMER SERVICE. Read Less

Best veterinarians, and best vet hospital I have found. I worked with this family years ago before this hospital was built, and I have a great deal of respect for the care and compassion they show each animal, and person, that they meet. When I bring my dogs to them now, I know that I leave them in good hands. These people bring their best every day, and not enough can be said about that. 100% recommend. Read Less

I cannot say enough good things about Callaghan Road Animal Hospital.  Their prices are fair, the vets listen and genuinely care.  Their reception staff and technicians are helpful.  I never feel that unnecessary diagnostics are being pushed on me like at other clinics.  They offered me cost saving alternatives when it came to my dogs heartwom prevention.  We have several vet clinics nearby where I live in Helotes, but the drive to their office is worth it for me. Read Less

I made an appointment here using my brothers account. I had to wait 30 minutes to be seen, after that it was fairly quick but my questions about my dogs dewormer were not really answered. The nurse seemed unsure and didn't try and clarify or find out. I realize I asked to keep it as low as possible since my brother was paying (thank him!) but the fact of the matter is he still paid. I had this feeling that they felt that since *I* wasn't paying that they could just toss my experience aside. They seemed like they wanted to get us out so they could leave since it was close to closing even though I had arrived before my appointment time. Not very informative, a few people were nice, but the service wasn't great.Read Less

From the front desk to the last cage in the groomer's room, the staff truly cares about the health and appearance of my 11 year old Scottish terrier. They listen, offer sound recommendations, don't pressure me for unnecessary services and run a clean, well-managed facility. I'm so glad I listened to a neighbor's recommendation and began taking Sheba here. Read Less

It took me a long time to find an animal hospital I trust.  We have a dog from SAPA that we were fostering.  He wasn't a dog really were in love with but we couldn't see him be put down.  He was skin and bones and supposedly had diarrhea .  After taking care of him for several weeks we realized something else was wrong.  First vet couldn't take care of the issue and sent us to Callaghan Road Animal Hospital .  They spent two days with Jack.  He had a broken pelvis from when he was on the streets and it healed so that his intestine is compromised requiring a special diet.  He had been originally misdiagnosed at the animal facility and his sickly look probably prevented him from being adopted.  We failed as foster parents and adopted him.  He is a really good dog.  Rarely barks and always ready to play!  Jack wouldn't be alive if it wasn't for the wonderful care he received from Callaghan Road!  Now we have another edition to our furry family and he'll only come here for care. Read Less

This vet is amazing! I was introduced to them through the rescue I help with. They do a great job helping our rescues! I started bringing my personal dog here as well! Worth the drive all the way across town for the great service! Thank you!! Read Less

I am just so thankful to both the staff and the veterinarians, my dog has had two separate  instances of same day emergency  care needed.  They were beyond  gracious  & put up with me worrying about my canine companion so well. I'm so thankful i found them & they take great care of our horses as well. Read Less

We took our baby on 12/19 because she had gotten pregnant from our boy. We wanted to find out how many puppies she was going to have& if she was going to be able to have them naturally. Nurse was amazing, front desk was amazing, but the female vet was incredibly unprofessional. Before I begin I will say our male and female are both pit bulls and I believe this was the reason she was so ugly towards them. She had the audacity to say that our girl was gross because she had what she said was mange when in reality they were just tiny bald spots from where our male and our neighbors female husky play a little rough. Not only was she ugly towards us, she was ugly towards our baby. I have never seen her so scared in her life & she's a very happy/playful dog. Well the vet takes her to another room to get her xray to see how many puppies she's going to have (which I thought was odd due to the fact that our family vet in corpus would allow us to be in the room with our dog). She comes back in and says "Its way to early to determine how many puppies she's going to have. I couldn't see anything. She needs another 40-45 days" in a very annoyed voice. We never even received a copy of the xray or any kind of paperwork. Everything seemed so unprofessional. The worst part is that just yesterday, our baby gave birth to 8 healthy puppies, just 14 days after we took her to get her xray and were told that it was too early to determine how many puppies she was going to have and that there was nothing visible. The reason we decided to get an xray done was to know how many puppies to expect before she went into labor (in the case that one had gotten stuck, we could take her to an animal emergency room). Not only did she have a lack of professionalism but she put our baby in danger! I could go on and on about this vet but the point of this rant is that I will NEVER bring one of my family members to this vet again.Read Less

Dr. Guevara and his staff are fantastic, not many vet's travel and having horses, cattle he has always been accommodating and very reasonable. The office while busy does a good job, I can drop my house pets off and pick up later or get an actual appointment. If you need a vet and live in San Antonio...stop by and see the folks here. Read Less

The best Animal Hospital in town, it was recommended to me by many and completely understand why. The staff and the veterinarian are amazing they actually care. On top of that the prices are uncomfortable. Read Less

I was referred to this vet by a groomer - which was the first sign that they would be good. During my first appointment, I was amazed at how many rescue groups were in and out of the office. They have provided fantastic care to my dogs. They are very cost conscious. The office staff is amazing. It is always incredibly busy yet they are always kind, courteous and friendly. Even only being there a few times, they recognize my dog and call her/him by name. Both doctors are outstanding. This is a fantastic vet hospital. Read Less

Bought a newborn, 1 month old, kitten in and he died the next day from fading kitten syndrome. I told Dr. Evens about the issue he was having breathing problems and was lethargic, the day before his death, and she didn't tell me much about it just treated his conjunctivitis and sent us out. I found out from another vet that it was fading kitten syndrome and she should've a least told us something or a home remedy for him. It hurt so much seeing him die in our hands. He was our first foster. Certainly not our last. But it is our last time ever fucking going back there. I asked for a refund and was denied I called for days and finally a refusal.... Read Less

Dr G. and Veronica came out today to repair our Foals ear laceration. We are new to Texas and hadnt found a Vet yet for our ZOO. We had never met them or used the clinic. We needed an Equine Vet that made house calls. He was recommended by another Vet clinic. I am so very happy that we found him/this clinic. The price for what he did was extremely fair! So excited to know that Dr. G.Will come to our place to do ALL (7 DOGS, 3 HORSES 4 CHICKENS AND A DONKEY) our animal's care. Read Less

Like always i tell them how kind efficient and personal they are. I have a very multiple cat family that are all rescues. No matter how big or small the health problem with one of them Dr. Evens and staff are always caring and professional. Since i'm on such a fixed income i made payments and pay monthly. Thank you for all the love you have for animals and humansRead Less

We absolutely love Callaghan Animal Road Hospital! They are so good with our furbabies and have such passion and care for the animals and owners! I trust these vets and will continue to use them for all of my animals needs in the future! Thank you Callaghan Road Hospital for all you do! Read Less

I want to say thank you to the @CallaghanRoadAnimalHospital for taking care of our rescue baby Freida. We especially would like to thank Dr. Guevara and Terri Johnson for showing a great deal of love and attention to each of their animal patients as well as empathy and caring to their family at a time of loss. You have allowed Ernesto Tepox Tapia and Johnny Grantham to give her a proper going away. Thank you for working with us. I appreciate everything so much. Thank you from the bottom of my heart. Freida is now home. Read Less

Absolutely love taking my cat to Callaghan Road Animal Hospital! I have a total of 4 cats and all of my cats will be going to this Animal Hospital. The Veterinarian really seems to care about my animal and tries any thing to help them to feel better! Love it! Read Less

They are the best. They have treated hundreds of our rescue pups and all 9 of my personal dogs. They even saved the life of little Muffen 3 years ago. I would highly recommend them to anyone looking for a good honest vet. They do it for the animals! Many of our adopters now use them and have enjoyed their experience. All the staff from Dr G and Dr Evan all the way down to their volunteers are wonderful. If you ever need a groomer with a difficult dog, they have that covered as well. Read Less

A fat short Mexican lady walks the dogs and I saw her her irritated with one of the large dogs and she pulled his collar very roughly and dragged him down the stairs, all of a sudden she was nice to him when she saw the mean face I gave her. No sense in complaining to the reception people because they are all friends and speak poorly of the clients who complain.  At least there's Yelp where the truth prevails.  Extremely bad communication issues there as well. Wish I could give --- (minus) Read Less

I have been using this vet for over 3 years now. Dr. Evans and Dr. Guevara are 2 of the best vets I have ever worked with. They explain everything to you and give you options on how to treat your animals. They helped me with my J.W. when he was real sick and then when it was time to relieve him of his pain (which was the hardest thing I could ever do) they were very comforting and gave me all the time I needed to say good-bye to him. I will use this vet as long as I have furbabies. Thank you for being so great. Read Less

Pros: 1. prices are relatively affordable. 2. they accept care credit and work with you with a payment plan. Cons: 1. the wait to see the actual vet takes forever even when you have an appointment and it's not busy at all. 2. they like to suggest a lot of unnecessary treatments or procedures. I feel just to make more money. 3. a couple times I've been treated rudely by one of the receptionists.Read Less

Could not of found a better group of people that love animals . They also care about the owners. Our dogs actually love going to them for boarding. I have had hospital stays, and they took care of our boys. (My wife is disabled ). The people there are angels ....Read Less

I went to Dr. Evens for my new puppy check and shots. Not very personable! I returned on Saturday because my puppy was having urinary problems. They spent 6 hours getting a urine sample. They said she would call with the results on Monday. After 2 calls to them we never got an answer. Called back Tuesday. Said her results were negative. After her straining to pee all day and night, and seeing blood in her urine Wed morning I took her to a different vet. She has a raging UTI. Thanks for letting my poor puppy suffer 3 extra days. We won't be returning! Why be a vet if you don't want to take care of animals. Read Less

Dr. Guevara and staff were amazing!!!! We had previously been to the ER veterinarian office the night before and I was very frustrated as my puppy dog kept on getting worse. We were new patients and we were treated with great respect, the doctor listen to all of my concerns and was happy to help my pooch. She had to stay two nights because she was not well enough for surgery the first day. Dr. Evans was the one who did her surgery and called when she was done and explained the findings. My girl has to stay one more night just to make sure that she was okay and then I got to come pick her up the following afternoon. Prices are very reasonable and Dr Guevara listens and is very concerned. He's not afraid to get on the floor and make both of us comfortable. Will recommend and be back! Read Less

Such a sad day. We had to let our 17yo miniature dachshund cross the rainbow bridge before us today. I wish this could have happened while we were still in Lubbock so that her previous vet could have helped us. However, with that being said, Callaghan Road Vet Hospital and Animal Emergency Clinic (see review on that business page) were amazing during this very difficult time!  We chose Callaghan because the emergency vets had it on a list of vets they work with frequently and they received high praise reviews when I googled them. Also, they were close. Being new to the area, that is important when in unfamiliar surroundings and going through a difficult time. The staff at Callaghan vets was phenomenal! The young lady at the front desk (Shereena?) was friendly & professional. We probably waited less than 5 minutes before being taken to an exam room, and I attribute that to her prompt communication with the back of the house staff. The waiting room was tiny but FULL. Our wait could have been MUCH Longer.Christine, vet tech, was sympathetic & professional. Dr. Guevara was thorough, professional, & knowledgeable. He presented possibilities & probabilities and several treatment options, which ran from passive to aggressive while maintaining an understanding and acceptance of financial feasibility. Ultimately, given our furrbaby's age, health status, and projected quality of life, we chose to put her needs before our own and let her go.  We held her as they administered the medication, and she quickly & quietly slipped away. Dr. Guevara, Dr Evans (who administered the medication bc Dr G was called into surgery), Christine, & Ana in the back and Shereena(?) in the front were so kind and loving.  Shereena even quietly & compassionately stated that we could pay when we returned for her urn.  I spent all night researching vets & crematory services ... I can assure you that quite a few reviews for other vets were not so relaxed about paying for services later. It was nice to know that trust and compassion still exist.Thank you, staff @ Callaghan Vet Hospital, for making a difficult time a little more bearable and humane. Read Less

Took our Dane in due to some skin issues. The vet really took the time to answer all of our questions and provide assistance in figuring out the problem. A much different experience than I am used to, as most visits to the vet seem to have a main goal of getting us in and out as quickly as possible. Also, the cost for the visit was very reasonable. The follow up call to see how Jimmy was doing was also a great way to say that they care about their clients and we will definitely be visiting this vet for our future needs.Read Less

I got to say they are the best ever I just took my Yorkie name Marley and they saved he's life. I will be forever greatful with Dr.Evans and Dr.Guevara for saving my babies life. If your an animal person I recommend you take your babies to Callaghan Road Animal Hosiptal. THEY ARE THE BEST :) Read Less

I wish I could rate this clinic more than 5 stars. I took my dog there a few weeks ago on death's door. I went to 5 other clinics in the area all of which gave me VERY expensive estimates with little chance of survival. I went to Callaghan Rd Animal Hospital and met their two vets who both were so personable and kind and truly cared about my dog. Not only were they very positive about saving my dog's life but they were SO affordable, almost 1/3 of what other clinics were charging. Thanks to Dr Evans and Dr Guevara my dog is alive today and my bank account still intact. It is a family owned business with two adorable boys who roam the clinic. Their staff is amazing and they treat you like family. I would recommend this clinic to anyone in the San Antonio area. Read Less