San Marcos vet has great workers reasonably prices cheaper then any vet in converse good honest dr vet never had a problem i live in converse and its worth the 40 min drive i bring all my pets there Read Less

We were hopeful about this place until we brought our rescue pup in to be fixed. He came back to us extremely red and irritated with NO CONE on his head. They said that they had "run out of his size." Well, it's your job to provide him with protection against harming himself after a procedure so someone should have gotten one. He was so scabbed up from licking himself that they provided us with medicine for free. He was crying and couldn't sit. Unfortunately, he passed away unexpectedly in the fall 9 months later and I called to speak with the vet regarding how we found him to see if she had any idea what could have caused his death and 1. I got absolutely zero sympathy or a simple "I'm sorry" from the receptionist and their tone was as if I was speaking about flea treatment. 2. I asked the vet to call me back and went days without hearing anything. Remember, this is directly after a heatwrenching and unexpected death of a young pet. 3. When I called back, I still got zero response from the receptionist and she was very rude. I called her out on it and said they needed to have much better care. 4. Finally, I heard back from the vet and she said she'd call back once she received reports from the animal hospital we took him to and never heard a word from her again. We get a new pup this month and I refuse to take my animals here again. A veterinarian isn't just their to provide care to animals but, to provide a positive relationship with the pet's owner. A side note I was willing to overlook originally because I had high hopes of the doctors care was the smell and the lack of care for the rooms. There were piles of dust and old nails from nail trims all over the floor. It wasn't the most professional environment. Read Less

Dr. House is absolutely amazing!! She has been our vet for 15 years now. About 6 years ago we moved to Houston. Whenever one of our fur babies is sick or we need to board them, we ALWAYS make a day trip to San Marcos. No ifs ands or butts. It's worth the drive (and we have made many day trips in the those years). She is so loving, caring, trust worthy, and very intelligent. We consider her and the staff more like family!! Hands down Dr. House holds a very special place in our hearts!Read Less

First visit, the front desk lady was rude and unfriendly, but the doctor was wonderful and her assistant too. Patient, takes her time,doesn't rush me when  had a lot of questions for her. Super knowledgeable. So, I decided not to let front desk lady bother me from coming back. Well, all my next visits have been great, even all the different front desk ladies have been friendly and helpful. Even the 1 that was rude my 1st visit, have been pleasant now. She is extremely affordable. Read Less

My pup was a stray and was hit by a car and picked up by an animal rescue group and treated by Dr. House. That was 10 years ago and I love the whole group there. Great treatment, very thorough explanations of what's going on and they all love the animals. Couldn't ask for more. Read Less

The doctor is very nice and seems to know what she's doing, But they put me in a room with fur ball vomit in the corner, fur dust bunnies on the floor, fur on the table, and dog treat crumbs on the counter top. I know they're doing other jobs, but it doesn't take more than 30 seconds to wipe off the counters and sweep before leaving the exam rooms. The rooms are tiny. There's also no ventilation in the exam rooms so it smells pretty strongly. It makes it feel so unclean and dilapidated. They did clean after, while I was still in the room. The tech shoved a treat in my cat's cage after examination without asking, too :/ nice gesture anyway. Read Less

Dr. House is amazing! She does an incredible job with the animals. I love knowing I can trust my fur baby in her and the staff's hands! Being a college student, I love the affordable prices, too! Couldn't recommend her more!! Read Less

We LOVE LOVE LOVE Dr House and ALL THE STAFF!!! These folks have been caring for and providing tender love to our babies for years now!! They are wonderful!!!!! Thank u Dr House, Caitlyn and the entire crew!!! Read Less

This was the first vet I had when I moved to SM in 2007.  It was convenient because it was right down the road from my apartment, and the prices seemed okay.  However, the high school girl they used to have answering the phones after school would always hang up on you or put you on hold until 5 (yes, 20 minutes on hold) and then hang up!  I tried a few other vets in the area (Four Paws, Springfield, etc) which were a lot more communicative and helpful.  Before that, though, a kitty I'd adopted out of foster ended up having FIP.  Dr. House was extremely unhelpful in explaining what was going on with her and why she had such a huge bulging sac of fluid under her skin.  I was given special food to stimulate the appetite but not educated on how to give it, even though I asked.  I ended up researching it online.  This was also how I found out the near impossible odds of beating FIP.  When I asked Dr. House about it, not wanting the kitty to be in pain and suffering, she was evasive and only recommended "more tests" and prescribed pain pills.  At first, I thought that maybe she was just afraid of recommending euthanasia for legal reasons, but I could not get a straight answer about the prognosis even when asking her what she would do if it was her cat.  As a very, very young adult, I was depending on my experienced veterinarian to point me in the right direction and make sure I did right by my furry family members.  At this point, my kitty could not walk, could not stand, was not eating, and was crying pitifully.  It hurt me to watch her; it hurt my other cat (aloof butt that he was) to hear her; but, being young, I deferred to Dr. House's judgement and we did more tests again.  Knowing what I know now, I cannot believe that she would let an animal suffer as much as this kitty was.  After much thought, and without any input or advice from Dr. House (who only kept saying it was "up to me"), I contacted the foster, who basically confirmed what I had been researching and learning independently.  She put me in contact with HER vet in Austin, who, although admitting that she couldn't be sure from not seeing her in person, said that from the photos, it was horrifically progressed FIP and that YES, the poor kitty was in terrible pain and that euthanasia should have been done long ago, and that she could not understand why my vet just wanted to do more and more tests. After finally getting through the high schooler at the desk that Friday afternoon, I told Dr. House that yes, I wanted to do euthanasia, but they could not get her in and that they could've if I'd called by 4:30 (haha, I had called several times throughout the afternoon and been put on hold for extended periods of time or outright hung up on) I came home from work the day before it was scheduled, a Sunday evening, and she passed away in my lap, violently and painfully.  In grief, I called to arrange cremation and asked if I needed to do anything with the body to avoid upsetting other patients...was told no...I came in with her in her bed (a little wicker basket), tucked in a blanket, hoping any kids around would just think she was sleeping.  Instead, I was admonished for not bringing her in in a closed box or crate by the woman up front.Several years later, we are with the Animal Care Clinic of San Marcos, admittedly by a fluke.  We had adopted a dog from the animal shelter, and they sent him there for his usuals before we could take him home.  I was extremely impressed with the vet there and arranged to have my older cat (around 12 at the time)'s care transferred there as well.  Best decision we ever made.  And while cost is no longer an issue, they're far cheaper than SMVC.  His bedside manner can be a bit brusque, but not only is he upfront and straightforward with us about our furry kiddos, but the office staff doesn't hang up on us and is compassionate and understanding with us in our grief.  Added bonus when you can bring all four kiddos in for routine exams and not get slapped with four separate office visit fees! Read Less

Dr. House has always been so wonderful to my pup, Duke and I recommend her to everyone any chance I get. Today she went above and beyond what anyone other Veterinarian would have ever done for an off the wall situation and I could not be more appreciative. She takes the time to listen, and is always so incredibly helpful. Her actions today and her willingness to assist, along with that if her ENTIRELY staff, all of whom are amazing, have ensured the comfort of an animal that would have otherwise been miserable. Thank you from the bottom of my heart, all of you!! I think most pet owners have experienced guilt from veterinarians and end up leaving their Dr.'s visits feeling like "bad parents". Dr.  Julie House is the complete opposite of this; she knows how much we love our "fur children" and understands that sometimes things just happen and they can't really be avoided. She always makes her customers feel good and assures them that they're good owners. I love her to pieces and wouldn't dream of taking my pup to anyone else. Highly recommended her!! Read Less

We love Dr Julie House & her friendly, helpful staff!! They have been excellent healthcare providers & question-answerers. My parents took their dog there for many years, so when a family of cats fell into my lap several years ago, I followed suit. My 3 cats always behave well for her, even though they absolutely hate leaving the house & traveling in the car. Once out of their cages & on the exam table, they stand still & let her do whatever she needs to do, even shots. The clinic prices are very reasonable & she only orders necessary testing or shots. It's reassuring to know my fur-babies are in such good hands! Read Less

Dr. Julie House and ALL of her staff is just the best! We have been using them for years and now my Boyfriend Dean is using her now for his German Shepard's! Dr. House is the most honest, loving, compassionate, caring, did I say Honest... THE BEST! Deans dog Baron has had a major skin issue with constant itching and scratching for months now.... We took him in to her and just within a week he is doing 10 times better. Would me and my family recommend this clinic.... ABSO FRICKIN LOUTELY! Edit: not only to mention the two times that I had to call Dr. House in the middle of the night, once for my dog Sparky and once for my dog Bat. Instead of sending me to the Emergency Clinic, I drove all the way from Canyon Lake to her office where she met me.... This was like at 3am. Not saying that she may make this a regular practice, but shows her compassion for her patients... Our fur babies!!!Read Less

We've been with SMV since 2002. The entire staff is compassionate, caring, enthusiastic, and consistently goes above and beyond to insure stellar care for our fur babies- we recommend this clinic to all. Read Less

Been going to this place for about 7 years now for my pets needs from annual check up, any problems that my dog or cat have and Im always satisfied everytime I go. Dr Julie is very knowledgeable, friendly staff and reasonable prices compared to other vet places I initially went when I moved in San Marcos area back in 2004 Definitely will go back for my pets needs.Read Less

Been going to this place for about 7 years now for my pets needs from annual check up, any problems that my dog or cat have and Im always satisfied everytime I go. Dr Julie is very knowledgeable, friendly staff and reasonable prices compared to other vet places I initially went when I moved in San Marcos area back in 2004 Definitely will go back for my pets needs.Read Less

Love this place and would definitely go back because of  reasonable prices, friendly staff and Dr Julie is very knowledgeable in what she does. Been going to this place since 2007 and everytime I go, Im pleased and satisfied compared to other Vet places I used to take my pets with outrageous charges and more exams that my pets dont necessarily need. I never have any problem with the staff and Im always greeted when I come in and staff  get with me as soon as they finish with other customer. Read Less

I have been looking for about two months at the cost of TPLO surgery. San Marcos Vetenarian Clinic when I called the first time said $3000.00 to $3300.00. the charge to see the doctor for consultaion was $38.00. I have called them quite a few times one by mistake. The next times I have been told $3500.00.I even walked in and was told $3590.00.I have been aslso told just bring in the xrays . When I called and scheduled The TPLO surgery I was told $3500.00. I asked when the soonest appointment was? Beause I heard the doctor doing the surgery wasn't scheduling until june. So the receptionist called the asked what day is good and I said any dayJust in the morning so We could take the dog home and not have to leave her for the night because I was told the TPLO surgerys aren't done until later in the day and 9 out 0f 10 they stay the night. I asked do we need to bring the dog in for visit before the surgery and I was told no.So today I went to the vet asking for a estimate printout of the surgery. They said they don't do that because its an outside doctor.The receptionst told me you have been calling for a month and been telling you the same thing everytime and i told her no you haven't and you need to make appointment to see the doctor first. told her when I scheduled it i asked and was told no.The lady at the office told me the doctors in a surgery and won't see you and I said whenever he has time.Well she called back about twenty minutes and said I well be banned from the san marcos veternarian clinic and Dr. frankel didn't want to do the surgery.They said they don't have to give a reason. i don't understand what the problem was? Read Less

Love this vet! Very reasonably priced and friendly. They always fit my dogs in last minute - although my 9:15 appointment tends to begin at 9:45 when that happens.My dog keeps getting cherry eye and Dr House pops it in free of charge after the initial visit and referred me to a surgeon for a permanent long term fix. The front desk person can be a little unfriendly at times, but don't let that deter you! The staff is mostly great! Read Less

Awsome! My boyfriend and I took our 8 seek old Dalmatian puppy here today hand it was a wonderful experience.Dr. House was sweet and attentive, all the staff was very helpful in answering my questions. The environment was clean and smelled nice. I love our new puppy and I believe he is getting all the right advice and attention from outlr veterinarian!10 stars, can't wait for our puppy to grow with dr. House and San Marcos Veterinarian Clinic Read Less

If you want the cheapest vet in town , this is your place. Not friendly and require you to leave you animal over night, after a routine neuter, with no staff on the night shift. If you want friendly customer service, Techs that care about your animals and the ability to pick your animal up same day after getting fixed then go to springtown veterinary clinic. Read Less

My son got a new dog for this birthday and we needed to find a vet. On a friend's recommendation we went here. I'm really pleased with that decision.The vet's office isn't the newest, most high tech, or even super clean. (hey, older buildings just get dirty, it's just how they are relax!) However, the staff was all very pleasant and friendly and the vet herself was a pleasure to work with. She seemed thorough and took the time to help me decide what kind of flea/tick/heart worm plan I wanted to go with. (it's been a long time since I had a dog so this was very helpful!). Prices are also fantastic. Much more affordable then other vets I have been to, which I appreciate as I'm on a very tight budget. Overall, I'd the say they charge VERY reasonable prices and put all the money they make into the staff not the building. I think this is a worthy trade off. If you're looking for a new vet, I think you should try here! :) Read Less

I have been coming to Dr. Julie for 7 years. We have two dogs and wouldn't bring them anywhere else! If you are looking for a brand-new, fancy-schmancy vet, skip SMVC. Their building is older and yes, it smells like dogs and cats. But the knowledge and service we receive for the price is well worth it.SMVC is extremely low-cost. I have a coworker who recently spent over $180 at another San Marcos vet just for one dog's annual exam, tests, and shots - with Dr. Julie, our cost was LESS THAN HALF of that! When one of our dogs was requiring a possible lifetime prescription for a leaky bladder, I found that SMVC was giving me the lowest cost for the meds. Some places were even charging 3 times the amount. Spay and neuter prices are also very reasonable. We paid less than $200 for the spay of our medium dog. And sometimes they don't even charge us - for urine pH tests, or for a quick look at an incision I wasn't sure was healing well.Dr. Julie is not one to jump at running all kinds of tests and doing procedures that will end up costing you. She will start with the lower-cost options (unless she feels there is something that needs urgent attention) and work from there. She has always done a wonderful job of explaining what she would like to try first and why.I've seen some reviews complain about the front desk staff - in the 7 years I have gone there, they have gotten MUCH better. I know what those reviewers are talking about, and I know which employee they were usually referring to. She has gotten much better with customer service and I've had no problems with her in the past few years. All the front desk employees and techs have been great with our pets, and they do their best to help everyone and answer the phones during busy times. If you call or arrive in the morning between 8-9 or the afternoon after 4, expect them to be busy. These are the times they do drop-offs and pick-ups with the animals. But Dr. Julie has always returned my calls and taken a few minutes to discuss concerns with me.I would highly recommend SMVC to ANYONE. The only way I will ever try a new vet is if Dr. Julie is no longer in the area. She's earned my pets' business for life! Read Less

I truly believe that Dr. House is a good vet and a decent person. Her vet tech (the overweight one who also answers the phone), however, is insufferable. She is a rude, abrasive know-it-all who is actually uneducated and uninformed - and she doesn't LISTEN. She strikes me as an impatient, mean person. I would never trust her with my pets. The vibe I get from her is not a good one, if you know what I mean. Unfortunately, no matter how great the vet is, the vet techs are often the ones who have the most contact with your pets. It's a shame because I actually like Dr. House. Read Less

I love this clinic. Dr. Julie is so gentle and caring with my two dogs and cat. I'm always amazed by how well she understands my dogs, and I feel that she genuinely cares about them. The staff is great too, and are always happy to see my dogs. I never get the sense that profit is the motive here--it's all about caring for the animals and keeping prices fair. This is a busy clinic and you may not get an immediate appointment  (they'll always work you in if you really need them), but they will treat your animals like family. Read Less

I'm a cat and I needed to update and boost my shots and vaccines.  After a quick search on Yelp, I found this clinic was close to my human owner's house and they had great reviews.  So, my human owner scheduled an appointment for me.First, I read other reviews stating that the front desk staff was unfriendly, rude, not helpful, and unsatisfactory in their service. I have to disagree. The two ladies at the front were nice and professional with my human owner and helped him fill out the necessary paper work (my owner didn't even know I was Siamese!).  The assistant was genuinely interested in how I was doing and gave me plenty of loving while we waited for the doc to come in.Second, I read in other reviews that the building was old, dingy, smelled bad, and one person felt that they needed to clean the place.My human owner and I decided that while the building itself is "older",  the place was well cleaned and tiddy.  As for the smell; if your Vet doesn't smell like animals then something is probably wrong.  Plus all cats know that dogs are the stinky ones. Dr. House was a nice, friendly, compassionate human.  She immediately introduced herself by starting to give me some neck and back rubs, which helped ease my kitty nerves.  When Dr. House administered the shots (3 shots), her assistant took my gently into her arms, which helped keep me calm.  Dr. House administered the shots quickly and painlessly!My human owner wanted me to include that the price for the updated shots was well below what he budgeted for the visit, so he's happy about that.Me; I'm one happy kitty since I got my updated shots and that Dr. House and her staff were super friendly and took good care of me. I told my human owner that I would gladly return for future visits.MEOW! Read Less

I just got home from my first visit here, and I am just so happy with it! I went it, filled out a brief form since it was my dog's first time there, and looked at the treats and food they have for sale in the lobby for a few moments before the receptionist took me to an exam room. Dr. House and a vet tech came in and asked me questions about my dog's health (I went in to get Comfortis flea prevention and to have the infection on his elbows looked at) while giving him a brief exam. She was friendly, knowledgeable, and didn't try to sell me anything my dog didn't need (which is, by itself, wonderful)! I will DEFINITELY be going to Dr. House in the future for all of my veterinary needs! Read Less

I have nothing but praise for Dr. House and her staff. My old siamese cat had a lot of medical problems and Dr. House always did extensive research and provided me with the best treatment options for his special situation. They always treated my cat kindly and it showed because he never acted up. And I want to thank them from the bottom of my heart for the compassion they showed him and I when I decided to ease his passing. We had an appointment within an hour, were given all the information, time and privacy we needed, and were not bothered about a bill until his ashes were ready. It truly shows that they care. Read Less

Dr. House is amazing.  I can't praise her and her staff enough!  They've always been so great to our dogs Uno and Luna and cat Paisley.  We drive all the way from Northwest Austin when it's time for vet visits. It's a small town country type vet clinic so don't expect anything fancy.  No marble floors and granite countertops here if you're in it for luxury appearances. You also won't get the fancy prices which is a great thing!  When we moved to Austin, I priced around EVERYWHERE and still SMVC couldn't be beat, even after you tack on gas money from Austin and lunch in San Marcos.They will also kennel your animals for a very reasonable price and they take your dogs out twice a day which is more than some.  I've been going to SMVC since 2006 and I've always felt like my babies were in carings hands and I've never had "sticker shock" when it came time to pay the bill for all 3 pets.In regards to the front desk and waiting even when you have an appointment... isn't this the way it is at any vet/drs office.  I've never immediately been taken back upon arrival but definitely shortly there after - nothing to complain about in my opinion.  The front desk person is also very busy, the phones ring off the hook there and is also busy checking people in an out as well as assisting Dr. House when needed.  Like I said it's a small town type vet, which is just one of the many reasons why I love going here! Read Less

GREAT PRICES and Great doctor.  Friendly staff but needs a class in customer service 101!  Takes messages but never returns calls.  Have tried for several weeks to get my pets meds refilled.  I called again today and was told that, " I would have to call back tomorrow because she is horrible in returning calls.  The doctor was out until tomorrow."  Really?!?  Can you use a post-it note or something? Read Less

Awesome veterinarian doctor, great pricing, but I had horrible front desk service on this visit. The person who helped me had no costumer service skills (not the one with really short hair thats always there). I was told to pick my pup up after surgery, anytime after 3:00 PM. Which I showed up shortly after that time, the front desk receptionist informs me my pups not ready and I should have called first. She was very rude about it. I was following instructions that were given to me in person and via voicemail. Instructions being, your pup will be ready for pickup anytime after 3:00 PM. Never once was I asked to call before! Aside from my horrible front desk experience this is a great veterinary clinic, they really take great care or your pets. Especially for the cost. It's worth the drive from Austin. So thats got to say something. Read Less

Dr. House is amazing. She's kind hearted and very reasonable but her staff's bedside manner is awful. They are completely cold, rude, and downright nasty; especially the office manager. The ONLY reason why I still do business here is because the Doctor is great and the prices are right up my alley. If I have to endure a cold hearted staff, so be it. The service and dedication I receive from Dr. House makes up for it. Read Less