They gave me an appointment at 4pm I sit there for 25 mins I go ask the receptionist my appointment is at 4pm is 4.25 she say i go ask vet how long is going to take she comes back say i have to wait another 30 mins Why give me a 4pm appointment if i have to wait till 5pm Not coming again Read Less

Awesome clinic in every way. The front staff is friendly and gives great customer service. Dr Dixon is a super veterinarian. She has a great manner with both dogs and people. She’s smart and thorough and truly cares about the pets she sees. My beagle talks the whole time we’re there so I’m sure it’s annoying but when Dr Dixon examines her she is quiet and calm, which tells me she trusts the doctor. Anyway it’s a great place with reasonable prices, but it’s the people and treatment they give that keeps us coming back. Read Less

After trying several vet in the Woodlands area we are now using VCA since last 3 years. We are very satisfy with their services and our dog if she can speak will be thumb up as well. I truly recommend them if your preferred animal is sick.👍 Read Less

Even with a Free exam for first time clients I feel cheated! Waited an hour in waiting room with an appointment. Note the waiting room was empty. The doctor was NOT informative at all. Vet tech went over proposed treatments. I chose what I wanted & didnt want & signed off on the letter. While checking out I was told the total was $50 more for services the Dr did without my consent & I told them I'm not paying it because as noted on the paper I just signed I refused that service. The charge was removed after I contested. With an empty office I was there for over 2 hours! Rediculous. Will not be a repeat customer. Read Less

Even with a Free exam for first time clients I feel cheated! Waited an hour in waiting room with an appointment. Note the waiting room was empty. The doctor was NOT informative at all. Vet tech went over proposed treatments. I chose what I wanted & didnt want & signed off on the letter. While checking out I was told the total was $50 more for services the Dr did without my consent & I told them I'm not paying it because as noted on the paper I just signed I refused that service. The charge was removed after I contested. With an empty office I was there for over 2 hours! Rediculous. Will not be a repeat customer. Read Less

My lil princess Mali cat passed away July 29. I was blessed to share life with her for 18 years & will forever hold her dear in my heart! I wanted the community to know, that the VCA team at 428 Rayford Rd in Spring handled her care for the last 12 years with such compassion & care. Mike Nicolosi, DVM & the vet techs were the best! In fact, they have now handled the care & passing of 3 of our beloved pets. Not only Mali, but also Penne (our Border Collie Mix) & Smokey (our longhair Persian/Siamese cat). All of our pets lived long lives! Penne lived to be about 14, Smokey lived to be 17 1/2. I strongly believe indoor pets who have regular veterinary care live longer. It's the best thing you can do for your pets. Read Less

Dr. Dixon is absolutely amazing! Great attitude very kind and gave my puppy an unforgettable experience. I will be bringing him back everytime for the rest of his life. The rest of staff is also very friendly. The visit was genuine and you can tell they really care about animals. It may be a littlw pricey but you get what you pay for and then some. Would give 6/5 stars if i could. Read Less

I was skeptical after reading some of the older reviews. I don't know if VCA changed management or what, but I thought the staff was great. They were caring and extremely thorough. Dr. Dixon was GREAT. This is our first family pet so we had a million questions/concerns. She answered all of them and gave us some further guidance. Overall I was very pleased. Read Less

The doctors and staff at The Woodlands VCA have been amazing with all of our animals especially Logan. Logan is a blue Staffordshire Bull Terrier born with a heart condition who was rescued by Guardian Pit Bull Rescue and fostered by my wife and me. Shortly after rescuing him, we noticed swelling in his abdomen that the great doctors at VCA immediately realized as heart failure. They were great at explaining the issue and potential courses of action. With their initial diagnosis and the cardiologists at Texas A&M, Logan has exceeded his original estimated lifespan. I will continue to go to VCA Woodlands for all my pet needs. Read Less

First off to anyone complaining about price. You do make the decision on getting the work done or not. It is in fact your animal. If you don't ever trust a facility you should get second opinions. Of course you dont have a choice for second opinion if your pet has a life death situation. Anyway I have used VCA of The Woodlands for about 4 years. I have boarded my dogs and have never had any issues. In fact I just had my min pin boarded over Labor Day Weekend and he is a handful to say the least. He was well taken care of. Also I do take advantage of the Pet Stylist they have. Her name is Tracy and she is fairly new. I think she has been there only for the last 2 years. But my dogs just adore her and the pictures she gives of the dogs are amazing. To see how she acts with my min pin who is very difficult at times is awesome. He loves her baths while my Shih tzu gets the full on styling package she has. Go see for yourself. Prices are very reasonable. She relaxes my dog and makes the whole experience less stressful. For those complaining about the vets, they can only do as much as you are willing to let them do. If you dont want to pay for certain tests because you are worried about your wallet rather than your loved one. Don't blame them when your pet gets worse. Also just like in humans there are times when there is nothing else they can do to help your loved one. Quick story, I had a 110 pound redbone hound that had gotten sick. She was a killer. Loved chasing rabbits, treeing coons, killing whatever that moved because she was a hunting dog. So I took her sick to a different vet in the spring area and we did all sorts of tests and come to find out she was poisoned by the neighbors. There was nothing I could do or the vet could do. Sometimes you lose the best pet you will ever have and no Dr can help save them. Ok back to VCA The Woodlands. The Vets I have dealt with are Dr Nick and Dr. Wilkins. They are very intelligent. I have all sorts of skin issues and allergies with my shih tzu and both have seen him and have helped diagnose and now with him being on a vegetarian diet, he actual doesnt need the vet much anymore other than the typical yearly and quarterly check ups. As for price. Everyone will complain about being over charged. They are not a charity service its a business. Again you are always in control of your wallet. I hate getting any bill for any amount. They always call me and ask me if I want this specific procedure done. And at that point I ask how much does that cost. But they give me the price before they will do anything to my pets. So for all who ever complain about price just remember you are always in control of how much you spend. You can ask is that a necessary test or tell them like I always do. I am not going to pay for anything that is not seriously needed or approved by me. So I hope my review will shed light on this location that I enjoy taking my dogs to.Read Less

I wish I had read the reviews before allowing this place to take advantage of me and my poor little sick cat. If you need a close location for vaccinations, sure....stop by. The costs are astronomical, but I don't care about cost when it comes to my babies. I thought perhaps the cost might be associated with quality, I was wrong. If your pet is sick, please do not trust this clinic. I had an experience much like the girl who said they gave her cat back to her dead. Mine was in this hospital from a Thurs-Sat and after spending over $2200, I still had to take him down the road to a different clinic and hold him while he was finally be put out of his misery. It was gut wrenching. The vet actually advised me not to bring a medication (at the beginning of hospitalization) that may have assisted in saving his life. In fact, during his entire hospital stay, NOTHING was done about his actual problem...they were only managing symptoms. And before you assume, my cat was not old. He died two days before his 5th birthday. I promised myself I would not write a review filled with hate and malice. It's been one year, two months, and 7 days since I lost my sweet little Noah. And yes, the other reviewers are correct....the focus at this clinic is to absorb as much money from you as possible. I respect the fact that all successful businesses focus on increasing sales...but this place is disgusting. I did write a lengthy letter explaining the details of my experience to the clinic months after the incident. I did not receive any response. I don't believe the vet purposely killed my cat, but I do believe negligence was involved. Mistakes are made in both medical and veterinarian care regularly, humans are only human. However, there was no admission of negligence...just an initial call to confirm that I had made the right decision by ending his suffering. We could have saved him had the focus only been on the cause of his symptoms.Read Less

This place is overpriced and was not compassionate towards me or my dog when my dog was very sick. I got my dog from the Houston SPCA, and the only reason we came to this vet was because we were given a $500 credit to bring my dog to this specific vet. I had never owned a pet before, and I didn't know the average cost of taking a pet to the vet, especially a sick one. Well, the $500 credit was nearly used up after one visit. My dog was very scared to be at the vet, and scared around most people in general (he had just come from a shelter), and the vet called him a "weenie" (he is a 45 pound dog, not a dachshund) and seemed annoyed that I was crying, which I felt was very insensitive, especially since both the dog and I were stressed out about the whole ordeal. Even though my dog was sick, I would get $500+ estimates for useless vitamins and medications for the dog's coat and nails, etc. when all I was worried about was the sickness. They seemed annoyed when I would give them a budget of how much I was going to spend and to keep everything necessary for that budget. I went to a secondary vet (Dr. Huddleston from Westheimer Animal Clinic, best vet I've had by far) who is extremely understanding and compassionate. He did not charge me for medication which cured my dog, and he did not charge me for a follow up visit, since he felt bad that I was taken advantage of by the previous vet. He even found a large abscess on my dog's backside that the other vet had completely missed. (My dog has very long hair, so it was easy for me to miss). In short, unless you are very rich and willing to spend lots of money on your dog for every minute detail, do not visit this vet.Read Less