I'm disappointed with the experience I had this past Monday. I made an appointment for my two dogs to get check-ups and I was sitting there maybe 15 minutes (not bad) and a woman comes in with her dog that had passed away. They took her to the back which was still ok but after waiting awhile longer, I was told they were going to take my dogs individually to the back for their check-ups because their weren't any rooms available. I told them I wanted to be in the back while they did the exam but I was completely ignored. They took one dog and was back in a matter of 2-3 minutes so I thought that was pretty fast. I told them I had concerns with my other dog because of a lump and a "cyst" as they called it. She took that dog back and told me she didn't see anything. They were both cut really short and if I would have been able to go to the back or even if they would've taken the time to do a thorough exam the vet would have seen the issue. At this point they had sent the other woman away with her dog and the vet came out to talk to me in the lobby as if it wasn't important enough for me to have an exam room. Although she was nice, I felt rushed and appalled that they would discuss my dogs health issues in front of everyone. I didn't get to ask half the questions I intended on asking because I was sitting in the lobby being seen. They used the excuse of the emergency situation with the other woman but it appeared they just overbooked appointments. For this to be my first time coming to the new place, I was disappointed. I already miss Dr. Graef and hope I can find a veterinarian just as good as him. That place will never be the same. Read Less

Dr. Daigle is more than just our vet...My wife and I raise Irish Wolfhound's. Our dogs are part of our family...so is Dr. Daigle! He has cried with us during our times of loss and rejoiced with us when we have brought new little lives into this world!! The past 7 years he and his staff have been with us every step of the way. We won't see anyone else but Daigle and his staff!!! Read Less

I called this place because i had been reccomended to them and heard that they were very affordable. We live in Georgetown and aren't the kind of people who take their dog to the doctor. We go to the traveling clinics. We noticed a large golf ball sized mass on my dogs throat and thought it should be looked at. Dr. Richard was amazing! She told me she was pretty sure it was Lymphoma and that it had spread. She gave me my options. When i told her we would not do treatment she didn't try to convince me otherwise. She gave Bear something for the pain and told me I would know when it was time to put him to sleep. They were compassionate, kind, and extremely affordable. I will love on our furry pet until its time to go back. Read Less

Terrible ezperieb e and won't be going back, prior to new ownership we never had a problem. I made an appointment 5pm got off work rushed home to get my dog and made it there at 4:45, there was a line of customers waiting to get checked in, the receptionist was on a personal her personal phone playing on it so by the time she checked me in it was 5:07pm and she said I was late, 1st bad vibe, 2nd it took 30 minutes to put me in an exam room, then she said she is will talk the doctor about my dog but never ask me why I'm there. After waiting in the examination room 30 min I go out to the receptionist desk and there she was back playing on her phone i ask her whats going on and she threw her hands in the air and said she dont know whats going on, at that point I walked out and will never go back. Good riddance. Thank you Dr Graef for previous years and appointments but you made a terrible choice of who you sold your business to and uses your namesake. Read Less

What an amazing full service vet. They saved my poor dog this week. Dr Daigle did amazing emergency surgery on him and he is home recovering now. All the techs are great, seriously the whole staff is wonderful, and it's so clean and somehow smells good for a vet waiting room? HIGHLY recommend this place. Read Less

BEST VET EVER! Dr. Daigle and the staff are super efficient and have an amazing bedside manner. They truly care about the patients and us owners too :) Not to mention, the remodel looks great!! Looking forward to many more wonderful years at Graef Veterinary Hospital! Read Less

Incredibly friendly and helpful staff. I was referred by a family friend and I’ve been bringing my puppy here since he was born. When he got sick and I called, they got me in the same day. They took perfect care of him and got him medicine that had him back to his normal self in a matter of hours. Very reasonably priced and incredible care for my sweet pup. I will continue bringing all of my pets here! I highly recommend! Read Less

Great place love the remodeling! Love not spending hours in line! New set up works! Dr Daigle is great with clients animals and right on the price! Well worth the trip! Makes appointments now! Take credit cards, staff is excellent and knowledgeable Read Less

If I could give less than a 1 star I would. I adopted a cat from Taylor Animal Rescue. She was too young to spay at the time so they gave me a certificate to make an appointment with Graef Veterinary Hospital. When I made the appointment they told me to come before 11:00. That should have been my first clue. I showed up around 8:00 and there were people standing in line waiting.....first come first serve. When they discovered what I was there for they checked in my kitty. She was in a small carrier and was very nervous. I asked if I could pick her up and they said she must stay overnight and that they would call me when the surgery was over. After not hearing I called around 4:30. She had not had her surgery. I asked if someone would be at the clinic overnight and was told no. Bright and early next morning I was there to pick her up. She was brought out in her crate and it was obvious that she had spent the entire last 24 hours in it. The pad was soaked with urine; there were signs that she had pooped in her crate. Her hair was matted and stinky. She obviously was not well cared for. If you are particular about your pets this is not the place to go. Also, they told me the sutures would dissolve on their own and I did not have to bring her back. Not true...they were nylon and I had to remove them myself. Read Less

We have had our two dogs visiting with Dr Graef and his staff for several years. It is worth the wait in line. His staff and he TRULY care about You and Your Pets. They take the time to talk to you and look at your pet in a holistic, caring manner. Our dogs are 14 and 12.5 years old and under their care are healthy, strong and happy. Thank you to all of you. Read Less

Don't take your cats here. Dropped my Mr. Meowgi off and they didn't take care of him at all. He stayed overnight because they suggested it. I went next morning pick him up and they couldn't get him out of cage cause he was so scared and traumatized from being there. I can only imagine what he went through. I went to the back to rescue him from that hell hole. My poor cat will never forget that experience. Only went there cause of a recommendation from family member. But will never take my pets there again. Read Less

My favorite vet of all time ( and I've been to a lot of it veterinarians that not give two shakes about your animal but he is different. Dr Graff and his staff are irreplaceable kind and loving to my babies (animals) cats and dogs.. I have never known a more caring vet I would go to him over anyone else and do. He's reasonable money wise and never gouges you . Most of all I've grown to truly care & love him and his staff.Read Less

Excellent service, very friendly, very attentive, great prices. All the workers there make you feel like part of the family. You don't have to wait so long despite what they say about long lines. Just come early. Don't be intimidated by the long lines. It goes pretty fast. Unless there's an emergency surgery, jut be prepared. Bring a book, your phone to play games and have some coffee ready. Even with an emergency surgery the line is still pretty short. The repeat customers are all friendly. They come from all over just to see Dr. Graef! Read Less

After visiting other vets that insisted our Golden Retriever needed $600 surgery Dr. Graef noted that he believed surgery was not necessary and that his ear could be treated another way. We got out of there with a lot of knowledge and a healing ear for under $50. He also mentioned that the same surgery if it was ultimately needed would only be $95 at his clinic. Aside from the MASSIVE savings that Graef has given us our dog was very comfortable and treated well and Graef spent ample amounts of time describing our dogs issue and how to stay ahead of it and answering any and all questions we had. It is very apparent that he has an immense love of animals and is truly in this business to care for animals and not to line his pockets. We love him! Read Less

If you're willing to wait a couple of hours for great, no upsell, vet care then the drive out to Taylor to see Dr. Graef is well worth the effort. Call first to be sure they are in. Everything is first come, first serve so go early. However the veterinary care is first rate and prices are dirt cheap. A visit is only $20. My pup had ear surgery for less than half what my Austin vet wanted. Read Less

I find it amazing that those writing 1 star reviews didn't use this vet. Yelp used to remove those types of reviews as they are useless - they don't really tell you what to expect. So here's the real facts.1. It's first come, first serve. That means driving out there and waiting. I waited 2 hours today.2. They are sometimes closed. Well, heck, this could be frustrating but call first. They do answer the phone but there's no call waiting or voicemail so you may have to call more than once.3. The pricing is AMAZING! Standard office visit is $20. They don't "get even" by overcharging on procedures. In fact, today I had something done on my dog that cost me $58 in total (with visit fee). The SAME procedure at a reasonably priced Austin vet was $127 two weeks ago.4. The staff is friendly compassionate and, most importantly, skilled. I feel we had the vet's full attention and we were not rushed out. He heard out all concerns.My very favorite part - there was NO attempt to talk me up to a more expensive procedure.Our specifics: I was aware of why my dog's ear was wonky and I knew it was normal for vets to recommend surgery for it. I called around and got an estimate from both of my normal vets. It cost $500 at Thrive (a local value-priced vet I haven't tried out yet) and $1200 at my two, soon to be not, go to vets. I did my homework. The surgery is very painful and isn't necessarily more effective. The blood hematoma my dog had on his ear is not life threatening and will actually go away on its own but may leave a scar. He's had this before and we'd had it drained at another vet last month. I turned down the expensive surgery and was using Arnica and Sulfur to help the body reabsorb the blood and heal his ear. He was almost past it when he got skunked. Went on a head shaking frenzy and brought the full force of the hematoma back. It had gotten huge and my boy was clearly uncomfortable. This led me to seek out Dr. Graef who I'd been considering but had not yet tried. Taylor is a haul and waiting a pain.I am VERY glad to have gone out there. The clinic is old but spotless. Oscar got exactly the care he needed.So if you want new, a specific appointment and convenience, go elsewhere. There are excellent vets all over Austin. If you want great care and are willing to trade convenience for a much lower price, go out to Taylor and visit Graef. Read Less

Dr. G is a great vet. Because of this there is often a line out the door of people waiting and the waiting room is not a pleasant place. It's hot, flies everywhere and dogs running loose. They close if they get too many people. I have been there 3 times in a row and they are closed. This is the reason I have had to find a new vet and can only give one star. The front desk is a mess and they really need to do something about it. The first come, first serve policy has failed. Read Less

The only reason I gave them one star is because I am trying to reach the office and someone keeps picking up the phone and, hanging it up. I wanted to bring my dogs in but looks like they don't want to take calls. Read Less

Bobby an I have been seeing Dr. Graef for 15 years. We are temporarily in the Dallas area for now, but still bring our pets to him. We were wildlife care givers and fostered many domestic animals. We love animals and can see that same kind of love and care that Dr. Graef and his staff show to their patients. We love you all! Thank you for the care and love you show to our pets. Read Less

I took my dog to Dr. Miller after several other vets failed to find out what was causing his skin condition. Dr. Miller ran several test and sent off lab cultures and discovered that my dog did not have the mange (like others diagnosed), nor did he have "allergies" (like others diagnosed), but he did have a bacteria and staff infection. He also have a low immune system. Dr. Miller treated him with almost instant results. My dog went from lethargic and looking like he was about to die to perky and energetic in no time. I believe Dr. Miller saved his life when other vets just wanted my wallet. He is a great vet and doesn't shy away from finding what is wrong with you animal. I've heard the comments about "killer miller" and I see no reason for such hate. I also acknowledge that sometimes it is beyond the vets control and they are human - making mistakes just like the rest of us, but Dr. Miller reminds me of the old time vets we used when I was a child. He cares about what he does, his intentions are to help your pets -not to drain your wallet, and he tells you the truth. He does not tell you crap that you know to be untrue to get you to pay more for something your pet does not need and that means a lot to me. Read Less

Dr. Graef and his staff are wonderful! Dr. Graef has treated our cattle, cats, dogs and even one of my chickens for over 20 years. He even saved one of my cats after she was bitten in the chest by a rattlesnake! He's our "go to" vet and we highly recommend him! He and his staff treat your animals with compassion and respect.! His prices are very reasonable and he has even treated some of our pets without charge. When Dixie was run over last year, Dr. Graef checked her out free of charge and determined that her injuries would require a special surgery. He referred us to another vet who he trusted to treat Dixie. He saved Dixie's life! Read Less

If you like your animals to be living the next day don't take them here. My cat was sick and he gave her medicine for roundworm without doing any tests. He just looked and poked at her and gave me some medication. She was still sick the next day so I took her to another vet and he did a fecal test. I came back the next day and the results were tapeworm and lots of them. But no roundworm. So all in all, Graef gave me wrong medication. The only food thing is that he is really really cheap, sometimes free. You get what you pay for, cheap services. Read Less

I have went to many veternarians with my pets but the best most caring veternarian is DR.Graef he and his staff cares about you and your pet. He really cares about your pet as if he is treating his own animal. He is very affordable by far. His office is never empty he has many four legged patients. Read Less