Temple Veterinary Hospital Medical And Surgical Center

I called the day before and was told they don't go by appointments. They opened at 7:30 and started at 8. I was there and checked in by 7:45. I was not seen until 8:55 with no explanation. I saw approximately 8 animals taken back during my wait time. I held my tongue, but I sure was getting frustrated. My appointment lasted all of 15 minutes, so it wasn't like a complicated matter. Read Less

This is a great and caring hospital for pets. It smelled clean like an actual tertiary hospital! (There were no foul odors.) We actually experienced the loss of a clients pet due to his age. This veterinarian himself came to the home of our client and let Luke, a 17 y/o Labrador, go home in peace, painlessly and be with the Lord Jesus. Although, house calls are rarely made due to the excellent staff and faculty having been designed to meet these needs above, Dr. Gary, made exception and personally staffed a Home visit. What a veterinarian! I highly recommend this large and comfortable veterinary hospital. Surgical facility equipment and cleanliness was obvious. Thank you Dr. Gary! Read Less

This is an awesome place to take your pet they're great and I love the job they do and the people and the doctor's r great but a little expensive when you only have one income coming in and you want the best for your fur babies because they took care of my 1st baby boy and they were amazing so I stayed with them for my 2nd fur baby girl I don't know anyone that would take the time out for my fur baby girlRead Less

As a former veterinary technician, this review is written not just as a pet owner and client, but as someone who professionally knows the nature of the business.I have been to this clinic twice.  The first time I saw Dr. Cabral.  She was excellent.  She was personable, good with both of my dogs, and gave them a comprehensive exam.  Had it not been for my initial visit with Dr. Cabral, this review would only be one star.  My second visit to this clinic was this week.  I took both of my dogs in for their annual exams.  First was check-in.  The receptionists are not personable, communicative or thorough.  I told them who I was and what I was there for.  I handed them the fecal samples I brought in for each dog.  They took it to the back and left me standing there with no communication.  After standing there for awhile, I guessed I must be checked in and went to have a seat.  Usually weights are taken on each of the dogs on the scale at the reception desk at this time or just before entering the exam room but no one, not the front desk staff nor the vet ever took a weight on my dogs.When I was called back to an exam room it was with the clinic owner, Dr. Gosney.  At least that is what I had to figure out for myself as he never introduced himself or made any means of being personable.  He gave each of my dogs the worst exams they have ever had in their lives.  Neither exam was comprehensive.  As I mentioned, no weights were taken.  Dr. Gosney did not even look at my dog's charts to see their history.  He didn't even bother to note their names or sex as he never called them by name, tried to be nice to them to calm them, and would refer to them only by the incorrect sex, calling a she a he and vice versa.  One of my dogs has a history of seizures.  Having not looked at the chart, he didn't know this and didn't bother to inquire on seizure activity or health of either dog.  He didn't listen to their hearts (they are both entering senior life stages), take temperatures, or feel their bodies over for any signs of tumors or body condition.  When he vaccinated them, he did all three vaccines in the same spot, subcutaneous (just below the skin) on the side of the rib cage.  Vaccines should not be administered all in the same area of the body.  It is customary to spread each one out.  Usually one on each thigh and one between the shoulder blades.  This helps reduce sensitivity as well as helps a veterinarian identify which vaccine is causing a reaction should one occur.  As a result, afterwards one of my dogs was very sore, yelping to the touch for the remainder of the day.  I had also asked Dr. Gosney to give my poodle a privacy shave (a quick clip around the anus to help prevent feces from accumulating in his long hair).  When I would do this as a technician, you would very carefully clip hair away.  Dr. Gosney shaved him bald to the skin, knicking and cutting my dog's anus.  It is now four days later and my poor dog is still miserable from his sore bum.  It has affected his whole temperament.  He's usually loving and cuddly.  Now he's just hiding under the bed in misery.  I will NEVER trust Dr. Gosney with my pets again.  He seems like he has one foot out the door to retirement and is not committed to being a good veterinarian.  This careless and incomprehensible approach to pet care is dangerous. Read Less

They offer good solid service while in the office, but should you need to call them if something gets worse, I would suggest taking the animal back in person. The following is my experience with calling them 5 days after visiting: At first sign of a problem I took my Husky into see the vet. She said it was likely allergy related Seborrhea, and they gave me shampoo, fish oil pills & my dog a steroid shot without my consent granted I was at work and they called me after the shot. The shot has made my dog go for water like he was in the Sahara dessert. Not cool b/c it can last up to six weeks I found out. This all cost $138. Not bad I thought. After 5 days Fang was miserable. You can see in the photos I included that show the day of visit, and five days later the dark red raw skin on his back while bathing him. I sent these photos to the email address they told me to use and they called Saturday Morning instructed them to have the vet call me later and they said they would. They didn't call. I called Monday afternoon b/c I sent a follow up email that morning. The lady I spoke with said for the vet to send me an email back they would have to charge me. That is not what The other employee told me. They said that I could send an email and the vet would e-mail or call back. So I told her I just need to speak to the vet about spray or ointment and lady said I will likely have to bring him in again for that. Then I said I just need to speak with the Vet and they were busy and would call me back. I am waiting on vet to call me as I write this. Read Less

Very efficient. We saw Dr Cabal within 15 minutes of our arrival. My cat, Nugget was one very sick kitty, critical according to Dr. C At first she thought he was in diabetic ketoacidosis, but after blood work determined Nuggie had pancreatitis. After spending the night there, he is safe to transport back to our home vet. Read Less

We were quoted, by the Vet himself $500-$600 for a rattlesnake bite. When we picked up our cat, the bill was $1,150.00 ! The vets only response was, "well, I saved her life". We ask before going into this what our costs would be so we could determine if we could afford to pay it. I will never go here again. Read Less

In March 2015 Dr. Gosney told me my dog had a tumor on her ear and recommended her ear canal be removed. I told him I wanted her records so I could see a surgeon in Round Rock. Dr. Gosney immediately became defensive and rude. He assured me he had been practicing since 1968 and had done "hundreds" of these procedures. He also told me he would charge much less than a surgeon in Round Rock, so I reluctantly agreed to let him do the procedure. However, I vowed I would not go back to him because of the way he talked to me.About a year later my dog became very ill. After several weeks with my new veterinarian and a board certified internist trying to figure out why, my dog developed a large abscess under the ear on the surgical side. She was referred to a surgeon in Dallas who performed more extensive surgery to remove necrotic and infected tissue from the surgical site. All in all, I spent two months and over $5000 trying to get my dog well. I believe I would have had better results if I had just gone to a board certified surgeon to begin with. Read Less

I took my dog here because my primary vet couldn't do the surgery she needed. My first impression was that the office was very pleasant. I was pleased to find that the staff was equally pleasant. The initial consultation was gentle and thorough. Dr. Gosney assured me that surgery was needed and that he could do it well. Surgery day came and the staff understood a nervous dad. They assured me they would let me know how my little girl was doing. They kept their promise and called to let me know she was fine. When we picked her up, she was happy to see us and the tech gave us all the information needed for her ongoing care. They were polite, kind and compassionate. They told us to call with any questions or concerns and we took her home. I would recommend this vet clinic to anyone needing an accomplished surgeon surrounded by a caring staff. My son is already planning on bringing his dog about 50 miles to have a similar procedure done to his pup. Thank you Dr. Gosney and staff! Read Less

Absolutely amazing vet care here. I used to work at the animal hospital at Texas A&M, and I can easily say that the service Dr. Gosney gives is just as amazing as the best vets at Texas A&M. We have a 15 year old lab mix and she was having trouble breathing and so I called Dr. Gosney and left a message. He called us back within 5 minutes and talked my family through our dog's distress and calmly asked questions and was able to assess Bailey without us having to bring her in. During this time he gave us great advice and calmly assured us that it was very likely heart palpitations and that Bailey was getting nervous due to all the attention we were giving her. Bailey ended up being just fine and Dr. Gosney is literally the reason we weren't up all night spending thousands of dollars for a case of heart flutters. I've worked with a lot of vets in the past who want you to come in during emergency hours and want to run all sorts of unncessary tests, but Dr. Gosney is not one of them! He wants the best for your animal and for your wallet! He is calm, relaxed, experienced and kind! I cannot recommend him enough!!! Read Less

Yes, Dr Gary Gosney is probably the highest priced vet in Temple. BUT you get what you pay for. If you looking for cheap, go on the internet and do it yourself. GOOD LUCK!!!!! Fortunately, that is exactly what my wife and I have had with Dr Gosney. He is kind, considerate, compassionate,and understanding. We have patronized his practice for almost 30 years. We would and never will consider seeing another veterinarian. We bought our 5 year old daughter a poodle pup for her birthday. For the next 22 (yes 22) years, Dr Gosney cared for its health and well being(to which I attribute its longevity). And when the dreaded day came to compassionately end Fifi's time with us, NO ONE was more understanding and comforting than Dr Gosney and his staff. After a couple of years, we decided to acquire another pet. This time a black lab....Max. After eight years, we lost Max. Dr Gosney, who had also cared for Max, made a generous donation in Max's memory to the Texas A&M University Veterinarian School. Time passes and hearthaches fade. We now have two chihuahuas and they, like Fifi and Max, will NEVER have less than the best in medical care. And that care will be from Dr Gosney and his staff. They are the BEST and if that is what you desire for your pets, then there is no other more qualified and experienced team than that which you will find at the Temple Veterinary Hospital. Read Less

I recently had brought my cat in for a chlamydia flare. The vet gave him a shot and eye drops to remedy the situation. I had to bring my cat back in two weeks later because the situation was not resolved. In fact, it was significantly worse. He is now going blind because the proper treatment was not given to him. To add to the situation, they had the audacity to charge an additional $50 fee for his revisit. Had he received the proper care the first time, I wouldn't have needed to bring him back in. Read Less

Our dog has been having some skin irritation so we took him to Temple Vet Hospital to have it checked out. Without consulting us the vet gave him a $43 dollar steroid shot and $85 worth of vaccines, including rabies. He also subscribed an allergy pill and shampoo. The total was $177.85. When my wife got home she checked our records and discovered our dog did not need any vaccines nor a rabies shot. I went back to the vet and explained to the receptionist that the vaccines were not requested and not needed. I pointed out that his records indicate he has had all the necessary vaccinations and that he has a rabies tag on his collar. I also pointed out that the vet did not tell my wife that he was giving a $43 steroid shot. If he had, we would not have wanted it. The receptionist said she'd check with the vet. After about 15 minutes she came back and said she would credit the $85 since he didn't need the vaccines or rabies, but without the vaccines, they'd have to charge a $52 office visit. She said the steroid shot is standard for skin irritation so she can't do anything about that. So my refund for a bunch of stuff I didn't ask for and didn't need was $33. The vet did not even bother to come out and discuss it with me (which is really the frustrating part). I asked the receptionist to please tell the vet he needs to communicate what he's doing and how much it will be before he does it. There are lots of vets in Temple, so we will definitely be finding a new one. Read Less