Lake Air Animal Hospital
Waco, Texas
General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Reviews
Jacquelyn Culverhouse
27 Jul 2022
REPORT
My granddaughter worked for this office, her passion is animals and was very excited. Her job was a kennel tech which is not a glorious job but she didn't mind. Her job description was to feed and wat...
My granddaughter worked for this office, her passion is animals and was very excited. Her job was a kennel tech which is not a glorious job but she didn't mind. Her job description was to feed and water the animals, walk them 2-3 times a day, clean kennels, do dishes and laundry. I told my granddaughter that I was told they could not keep a kennel tech and even Dr Ainsworth told her that and let me tell you why they cant, the staff is shitty, this is a very toxic environment to work in. They would have 15 dogs at once and not any of them would lift a finger to help her. The staff would sit in the lobby whispering about her and I'm sure instigated by Ms Monica who is a total B. I would not recommend this establishment to anyone...and this is why you can't keep a kennel tech.
Cheri Lambert
7 May 2020
REPORT
Chewy asked me to contact the vet I am going to use for my rescue dog. When I called, I "attempted" to advise the female that answered the clinic phone (she did not give her name) that Chewy asked me ...
Chewy asked me to contact the vet I am going to use for my rescue dog. When I called, I "attempted" to advise the female that answered the clinic phone (she did not give her name) that Chewy asked me to call so they could get permission to send heart worm medication. She cut me off before I could finish and asked for my last name. I knew she was going to look for records and advised she would not have our records. I "attempted" once again to say what I tried to say before and to request an appointment for her free wellness visit, heart worm test, nail clipping, and heart worm medication. Once again, she cut me off and said, in a rude tone of voice, "We are not going to help you if you don't have records." I advised her that I was not asking that, tried again to speak and once again she interrupted me in a rude tone of voice stating, "Then what do you want us to do?" I responded with "Never mind, I am going to find another clinic, you are so rude." The person who answered the phone should have seen this as an opportunity to retain, what would have been, a long-term customer. My intention was to continue using Dr. Ainsworth on a permanent basis as he did the spay on my dog when she was at Fuzzy Friends. I was really taken back by her tone of voice and how she kept interrupting. She is the first impression a person has of Dr. Ainsworth's office and I have to wonder how many others have encountered her and decided to go elsewhere. It doesn't take a lot of effort to put forth people skills and be polite. I would not have given any stars, however if you want to write a review it leaves 2 stars regardless.
William Hughes
21 Jun 2018
REPORT
Awesome staff that is gentle and patience with your animals. I have a Marbled Bengal and they are great with her. They have trim her nails with out incident over a year now. Very friendly and outgoing...
Awesome staff that is gentle and patience with your animals. I have a Marbled Bengal and they are great with her. They have trim her nails with out incident over a year now. Very friendly and outgoing staff.
J Watt
27 May 2018
REPORT
Everyone is great. Very patient.
Nick Morin
7 Mar 2018
REPORT
Great place for my animals and the people are more animal oriented than people so don't look for personality
Janna Crawson
20 Feb 2018
REPORT
Excellent staff. Very knowledgeable. Dr Frey and Dr Emerson you couldn't ask for a better vet no matter what animal you have.
Nicole E. Jefferson
20 Dec 2017
REPORT
I absolutely love Dr.Emmerson & his staff. They really care about your family(animals). Been our vet for over 10 years.
Vanessa Castleberry
19 Nov 2017
REPORT
Great place for bird care. Folks are kind and helpful.
Paul Fillmore
6 Nov 2017
REPORT
This place is awesome! They are so kind and wonderful with my cat and have been gracious to answer all my first-timer questions. They are also very quick. I LOVE the Lake Air Animal Hospital!
Laura E. Napolitano
24 Apr 2017
REPORT
Caring group of people that provide prompt and thorough veterinary services for both domestic and exotic animals.
Amber Edwards
17 Feb 2017
REPORT
The office staff is very sweet and you can tell that they love animals. My chihuahua is 13 years old and they were all so gentle and good with her. Dr Ainsworth was really good as well showed me her x...
The office staff is very sweet and you can tell that they love animals. My chihuahua is 13 years old and they were all so gentle and good with her. Dr Ainsworth was really good as well showed me her x-rays of her back and gave my sweet dog some medicine to help with pain. As a first time customer of theirs i was very impresseed and pleased with my service.
Jean Conley
16 Feb 2017
REPORT
THE KINDEST LOVINGEST GROUP OF PEOPLE. We had to have my elderly dog Lady put to sleep. They were so kind and loving. They took very good care of us, but mostly they were very loving to my dog. By ...
THE KINDEST LOVINGEST GROUP OF PEOPLE. We had to have my elderly dog Lady put to sleep. They were so kind and loving. They took very good care of us, but mostly they were very loving to my dog. By the time we left the whole clinic was visibly upset. They were so kind that they even sent a sympathy card that everyone signed
Katie McGlothlin
15 May 2014
REPORT
You cannot find a better veterinarian or better vet techs anywhere in Waco. They care about you and your pet and it shows. Their prices make sense, too, and the place is always nice and clean.
Ellen Huschka
20 May 2013
REPORT
Emerson Hospital is the best place to go for rabbits if you are located near Waco, TX. However, you must be sure to request Dr. Emerson himself. The other vet is allergic to rabbits and did not ...
Emerson Hospital is the best place to go for rabbits if you are located near Waco, TX. However, you must be sure to request Dr. Emerson himself. The other vet is allergic to rabbits and did not catch several things Dr. Emerson noticed immediately.
The first time we visited the hospital, my rabbit was diagnosed with pink eye by the female vet and we were in and out of our appointment within 30 minutes. He was prescribed drops that cleared up our problem right away.
The second time we went to Emerson was 4 months later, and we requested Dr. Emerson because he was recommended to us. Our rabbit had not been acting quite right. As soon as he was taken out of his carrier, Dr. Emerson could tell us that our rabbit was not actually 6 years old as thought but probably more then 10. (Something that several vets had missed). He could also tell that the rabbits kidneys were giving out. The vet and his assistant were both kind and gentle with our rabbit and encouraged me to continue caring for him, as well as counseled me on how to tell if he was getting too old to continue. They encouraged me to call with any questions or concerns multiple times throughout the appointment.
Shelley Rowton
22 Oct 2012
REPORT
I love LAHS! I actually drive 100 miles from Austin to go to see Dr. Chad & his great crew. I've tried vets in Austin and they just don't measure up.
They are wonderfully flexible with their schedu...
I love LAHS! I actually drive 100 miles from Austin to go to see Dr. Chad & his great crew. I've tried vets in Austin and they just don't measure up.
They are wonderfully flexible with their schedule and working our dogs in when needed, and don't try to sell you things you don't need. They gently guide your dogs care, and help you make the right decisions for you. I had a very old terrier mix with congestive heart failure, cataracts, etc and they never recommended unnecessary products or procedures. When she died, the vet and staff were genuinely sympathetic and supportive.
My new dog Gilly is still getting to know them, but my mom's older dog Chloe absolutely can't wait to go see them when we ask her if she wants to. Dogs know people who care for them and those who don't. If you are looking for people who will truly love your pets and care for an owners needs as well, give them a try!
Book an Appointment
Online booking unavailable
Please call
(254) 772-3520
Business Hours
Monday
Mon
07:30AM-17:30PM
Tuesday
Tue
07:30AM-17:30PM
Wednesday
Wed
07:30AM-17:30PM
Thursday
Thu
07:30AM-17:30PM
Friday
Fri
07:30AM-17:30PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Lake Air Animal Hospital
Waco, Texas
General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Business Hours
Monday
07:30AM-17:30PM
Tuesday
07:30AM-17:30PM
Wednesday
07:30AM-17:30PM
Thursday
07:30AM-17:30PM
Friday
07:30AM-17:30PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Jacquelyn Culverhouse
27 Jul 2022
My granddaughter worked for this office, her passion is animals and was very excited. Her job was a kennel tech which is not a glorious job but she didn't mind. Her job description was to feed and wat...
My granddaughter worked for this office, her passion is animals and was very excited. Her job was a kennel tech which is not a glorious job but she didn't mind. Her job description was to feed and water the animals, walk them 2-3 times a day, clean kennels, do dishes and laundry. I told my granddaughter that I was told they could not keep a kennel tech and even Dr Ainsworth told her that and let me tell you why they cant, the staff is shitty, this is a very toxic environment to work in. They would have 15 dogs at once and not any of them would lift a finger to help her. The staff would sit in the lobby whispering about her and I'm sure instigated by Ms Monica who is a total B. I would not recommend this establishment to anyone...and this is why you can't keep a kennel tech.
Cheri Lambert
7 May 2020
Chewy asked me to contact the vet I am going to use for my rescue dog. When I called, I "attempted" to advise the female that answered the clinic phone (she did not give her name) that Chewy asked me ...
Chewy asked me to contact the vet I am going to use for my rescue dog. When I called, I "attempted" to advise the female that answered the clinic phone (she did not give her name) that Chewy asked me to call so they could get permission to send heart worm medication. She cut me off before I could finish and asked for my last name. I knew she was going to look for records and advised she would not have our records. I "attempted" once again to say what I tried to say before and to request an appointment for her free wellness visit, heart worm test, nail clipping, and heart worm medication. Once again, she cut me off and said, in a rude tone of voice, "We are not going to help you if you don't have records." I advised her that I was not asking that, tried again to speak and once again she interrupted me in a rude tone of voice stating, "Then what do you want us to do?" I responded with "Never mind, I am going to find another clinic, you are so rude." The person who answered the phone should have seen this as an opportunity to retain, what would have been, a long-term customer. My intention was to continue using Dr. Ainsworth on a permanent basis as he did the spay on my dog when she was at Fuzzy Friends. I was really taken back by her tone of voice and how she kept interrupting. She is the first impression a person has of Dr. Ainsworth's office and I have to wonder how many others have encountered her and decided to go elsewhere. It doesn't take a lot of effort to put forth people skills and be polite. I would not have given any stars, however if you want to write a review it leaves 2 stars regardless.
William Hughes
21 Jun 2018
Awesome staff that is gentle and patience with your animals. I have a Marbled Bengal and they are great with her. They have trim her nails with out incident over a year now. Very friendly and outgoing...
Awesome staff that is gentle and patience with your animals. I have a Marbled Bengal and they are great with her. They have trim her nails with out incident over a year now. Very friendly and outgoing staff.
J Watt
27 May 2018
Everyone is great. Very patient.
Nick Morin
7 Mar 2018
Great place for my animals and the people are more animal oriented than people so don't look for personality
Janna Crawson
20 Feb 2018
Excellent staff. Very knowledgeable. Dr Frey and Dr Emerson you couldn't ask for a better vet no matter what animal you have.
Nicole E. Jefferson
20 Dec 2017
I absolutely love Dr.Emmerson & his staff. They really care about your family(animals). Been our vet for over 10 years.
Vanessa Castleberry
19 Nov 2017
Great place for bird care. Folks are kind and helpful.
Paul Fillmore
6 Nov 2017
This place is awesome! They are so kind and wonderful with my cat and have been gracious to answer all my first-timer questions. They are also very quick. I LOVE the Lake Air Animal Hospital!
Laura E. Napolitano
24 Apr 2017
Caring group of people that provide prompt and thorough veterinary services for both domestic and exotic animals.
Amber Edwards
17 Feb 2017
The office staff is very sweet and you can tell that they love animals. My chihuahua is 13 years old and they were all so gentle and good with her. Dr Ainsworth was really good as well showed me her x...
The office staff is very sweet and you can tell that they love animals. My chihuahua is 13 years old and they were all so gentle and good with her. Dr Ainsworth was really good as well showed me her x-rays of her back and gave my sweet dog some medicine to help with pain. As a first time customer of theirs i was very impresseed and pleased with my service.
Jean Conley
16 Feb 2017
THE KINDEST LOVINGEST GROUP OF PEOPLE. We had to have my elderly dog Lady put to sleep. They were so kind and loving. They took very good care of us, but mostly they were very loving to my dog. By ...
THE KINDEST LOVINGEST GROUP OF PEOPLE. We had to have my elderly dog Lady put to sleep. They were so kind and loving. They took very good care of us, but mostly they were very loving to my dog. By the time we left the whole clinic was visibly upset. They were so kind that they even sent a sympathy card that everyone signed
Katie McGlothlin
15 May 2014
You cannot find a better veterinarian or better vet techs anywhere in Waco. They care about you and your pet and it shows. Their prices make sense, too, and the place is always nice and clean.
Ellen Huschka
20 May 2013
Emerson Hospital is the best place to go for rabbits if you are located near Waco, TX. However, you must be sure to request Dr. Emerson himself. The other vet is allergic to rabbits and did not ...
Emerson Hospital is the best place to go for rabbits if you are located near Waco, TX. However, you must be sure to request Dr. Emerson himself. The other vet is allergic to rabbits and did not catch several things Dr. Emerson noticed immediately.
The first time we visited the hospital, my rabbit was diagnosed with pink eye by the female vet and we were in and out of our appointment within 30 minutes. He was prescribed drops that cleared up our problem right away.
The second time we went to Emerson was 4 months later, and we requested Dr. Emerson because he was recommended to us. Our rabbit had not been acting quite right. As soon as he was taken out of his carrier, Dr. Emerson could tell us that our rabbit was not actually 6 years old as thought but probably more then 10. (Something that several vets had missed). He could also tell that the rabbits kidneys were giving out. The vet and his assistant were both kind and gentle with our rabbit and encouraged me to continue caring for him, as well as counseled me on how to tell if he was getting too old to continue. They encouraged me to call with any questions or concerns multiple times throughout the appointment.
Shelley Rowton
22 Oct 2012
I love LAHS! I actually drive 100 miles from Austin to go to see Dr. Chad & his great crew. I've tried vets in Austin and they just don't measure up.
They are wonderfully flexible with their schedu...
I love LAHS! I actually drive 100 miles from Austin to go to see Dr. Chad & his great crew. I've tried vets in Austin and they just don't measure up.
They are wonderfully flexible with their schedule and working our dogs in when needed, and don't try to sell you things you don't need. They gently guide your dogs care, and help you make the right decisions for you. I had a very old terrier mix with congestive heart failure, cataracts, etc and they never recommended unnecessary products or procedures. When she died, the vet and staff were genuinely sympathetic and supportive.
My new dog Gilly is still getting to know them, but my mom's older dog Chloe absolutely can't wait to go see them when we ask her if she wants to. Dogs know people who care for them and those who don't. If you are looking for people who will truly love your pets and care for an owners needs as well, give them a try!
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know