I want to thank Dr. Surber and staff for taking care of my sweet baby and making her last few weeks as comfy as possible. Baby Daisy crossed over the Rainbow Bridge a few days ago, but will ALWAYS be missed and FOREVER loved. Read Less

We recently moved from north Houston to Waco and were in need of a new vet to get our german shorthaired pointer an annual exam and shots, which is always a hassle. I heard of Live Oak through a co-worker so I decided to try it out. I had a great visit with my 7 year old GSP. The staff and Dr. Surber were great. And the icing on the cake, the rate was incredibly affordable. What normally cost roughly $350 in Houston cost me less than half! Hopefully all the other customers realize the value provided with their service. We are a repeat customer for sure. Read Less

SUMMARY: Live Oak is an outstanding practice. The vet is compassionate and knowledge, staff is amiable, billing is fair, and the businesses is accommodating to a hectic schedule. There are a handful of vets in the Hewitt area. I ended selecting Live Oak because this practice had good reviews but more importantly one doctor. Previously I have had vets rotated based on office hours or their personal schedule. The office is very clean, bright, and has a nice mural in the reception area. They have a beautiful yard where I believe they will take your dogs out if you board your pets. To keep things concise, I will list the pros and cons because this is getting too long! PROS: + Staff: professional, genuine, friendly + Office: clean, organized, and new construction. This suggests their equipment is current! + Invoice: Very easy to read. On par with general pricing online. + Follow up: Received a phone call post appointment to check in on my dog! Ended up receiving more medication for my yorkie due to her inflammation. CONS: - Vet pager: Website states benefit for full time patients is a pager # for the doctor. The information was not provided in my first visit. Read Less

I have to say that Dr.Surber and her staff are wonderful. If you are looking for a veterinary practice that is compassionate and has a sincere passion for animals, look no further. I thank them for all the hard work they do! Read Less

In the years since we started using Dr. Surbur as our vet we have had five different dogs. Each and every one of them has LOVED going to the vet (if you can believe that) because Dr. Surbur's staff does a great job of making them feel special and loved. Dr. Surbur is very thorough and actually caught a rare clotting disorder that one of my dogs had simply because she was paying careful attention and noticed that my dog had a little bleeding around her gums. One time I had an after hours emergency and she met me at her office at night and took x-rays of my dog and helped me to make the decision to take him to Texas A & M for further care. While we were in College Station she called me a couple of times and checked on my dog and when he eventually died (not her fault, he had a congenital defect) she sent me a lovely gift to remember him by. Her office staff is excellent and it is easy to get convenient appointment times. Read Less

First visit today, the staff was really nice and thorough. Vet answered all my questions and made me feel confident in the move. They even helped me by putting my three dogs back into the car while I strapped in my newborn and four year old. That alone would make me recommend the integrity of this group, but the woman did this even though it was raining. Talk about customer service! Read Less

Dr. Surber took great care of my 12 year old cat Patches. He had to go over the Rainbow Bridge on August 13, 2014. He was my heart. The staff at the Live Oak Park were wonderful, caring and very comforting to my beautiful friend and myself. Today I was surprised to receive a very nice framed photo of my sweet boy with a poem about the Rainbow Bridge. I received a very nice sympathy card with a note from Dr. Surber. She is a Wonderful and Loving Vet. I would like to Thank you and your staff so much for all you did for Patches. Ya'll were a very compassionate group. Thank you again. Read Less

Dr. Surber is great and the clinic is well run. She knows what she is doing, is thoughtful, communicative and I only wish the practice was closer to me. The girls in the office are professional and willing to help. I took my cat there for a dental condition and could not be happier with the practice. I thought her prices were in line with my previous vets. Read Less

I know I can always count on the best of care for my pet. Whether it's going in for a bath & nails, a checkup, vaccines or illness, I have great comfort in knowing that Dr. Surber, Danielle, Cheryl, Lauren, Mike, Julie, Sadie, & Dot will give my pet the utmost care & attention. Thank you all for being so caring! :-) Read Less