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So I’m not normally one to leave a bad review, in fact I never have. I work at a retail facility and it hurts us to get bad reviews. With that b... Read More
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So I’m not normally one to leave a bad review, in fact I never have. I work at a retail facility and it hurts us to get bad reviews. With that being said the experience we just had was horrible (I guess you could say our four puppies had). Since I’m not one to write reviews I’m not one to look at them either and that was a big mistake in this situation.
We have never had a bad experience (besides the rude desk girls). But we (mom and I) decided to board our dogs Tuesday- Monday and our poor babies went through HELL.
Im really torn on how to rate this facility, Facebook won’t let me go lower than a 1, but I guess I’m fine with a 1 because my dogs were alive when I came back.
When we picked them up they came out covered in peepee and Pooh, our dogs who are potty trained and NEVER potty in there kennel. One of them came out gurgling and coughing like something was wrong, when mom asked the girl she said “nothing is wrong with her, she is just excited” but it wasn’t an excitement cough or even a cough from the leash, something is wrong because it’s still going on. We took our food, because if we didn’t they said they’d feed them the food they provide, so we both bought new bags...for 5 1/2 days you’d think there would be a dent in the bag, there wasn’t still just as full as when we left it. They were suppose to be feeding a blue tick, beagle, and 2 yorkies. My beagle and blue tick eat a medium size bag of food a week.
We asked them why our dogs were wet and the girl said “she is not wet”.
So I went back in furious after we sat in the car for a second and said “I’m sorry, I’m just wondering do you not bathe my dogs? We have paid over $200 to board these dogs for a few days and they are covered in their bodily fluids.” she replied with “we do bathe them, you are just here too early”, I said “I know this did not just happen this morning, have you washed my dogs at all?” And she said “we wash them everyday”.
Moms Bella (yorkie) has no hair on her little joint on her legs from laying on I guess concrete..
Moms Bentley (yorkie) squints his eyes and crouches down when we shut the doggy gate and it clicks, like he is scared. He has never been like that.
My Lucy Lou (blue tick) looked like she hadn’t eaten. We finally got her where she was gaining weight, because she had a bad life before we got her. And now you can see her ribs again.
My Waylon (beagle) I have NEVER seen his ribs before now and he looks like he hasn’t eaten in days.
When we got them home and put food down, they hoarded it, eating as fast as they could.
Then Charles Brumley decided he was going to go back up there because they were treated so horrible and he wanted to talk to Dr.Tiller about it. So he did and he talked to him and told him everything and said he wanted his money back. He agreed to that but said we could not bring our dogs back (which is fine, we wouldn’t want to bring them back anyways). As charles and Tiller walked out into the lobby he said “get your money and don’t let the door hit ya on the way out”.
Our dogs have kennel cough unfortunately due to the lack of proper kennel conditions.
Moral of the story Tiller Vet Is a HORRIBLE place to board your animals or bring your animals quiet frankly.
We thought they would be in good hands, but now we feel so bad for leaving our babies to go through something like that. Pay the extra money, board them somewhere nice, they are your family members!
We are done with the attitudes and the rudeness from Tiller Vet Clinic! Read Less