My cat was not feeling well. I called they got him right in. Took the time to listen and take down everything I told them. After I was done I ask how much it would cost to shave my cats butt to help him clean it. They did it. He is doing so much better. Read Less

I took my pet rat here to be put down because she had a very large tumer on her side that was making it hard for her to get around her cage and she was getting really old. The staff was very nice to me the whole time I was there telling me they were sorry and that they knew it was a hard thing to do. They were very compassionate. I felt like they did just about everything to make things easy for me in a hard time. They also sent me a card in the mail saying they were sorry for my loss. I really appreciated that. Read Less

Bountiful Small Animal Hospital has definitely changed over the years. Sadly, not for the better. Their focus has changed from customer service and compassionate care to money above all else. I understand it is a business and the bills need to be paid however, I felt very uncomfortable with their 'upsale' approach for services that would be of no benefit to my animals. Read Less

We have been going to the Bountiful Animal Hospital for years! My mom takes her dog there as well as my dad, aunt, my mother in law, AND cousin. We all have had great experiences. The staff truly cares about the animals and is very welcoming. Any time I call they answer the first time and get me an appointment that week. Dr. Martin and Dr Blount are both very good vets. We take our two dogs and two cats here. We also board them here at a great price. They also have a wonderful groomer on site named Renee and we love her too! We are thankful for all the care they have given us over the years. We love you Bountiful Animal Hospital! Read Less

I wish that it were possible to leave a zero-star review. We called this morning after one of our dogs was consistently throwing up. We called and we're put on hold for 10 minutes. We called back, the line was left open. We asked if someone was there. We received a "yes" in response. We asked if someone could help us and the line went dead. After calling back multiple times and getting "mailbox is full" or hang-ups, we opted to go somewhere else. We've taken both of our dogs to this clinic for several years. We won't be coming back. Read Less

I took my dog in to petsmart in taylorsville friday to get his shots he wasnt feeling well afterwards and vomited i watched him throughout the night morning came and knew I needed to have him seen I rushed him to bountiful clinic told them all of his symptoms the doctor listened to his heart and his lungs said he had a heart murmur gave him a Valium and a prescription for Valium said he had a temperature of a 102 and to keep a cool towel on him and sent us on our way I watched over my dog throughout the day this happened at 10:30am well around 4pm I said nope something else is deff. wrong so I took him to the Er off of 10th east and 3300 south my baby had a piece of dog biscuit stuck in his esophagus in which could have been noted if he was given xrays in the first place when I told the doctor of him acting like he was choking and vomiting and all the other symptoms i told him of the dog biscuit petsmart gave him after giving him his shots and everything needless to say because he did not get xrays and xrays was not offered and he was misdiagnosed I no longer have my baby with all the efforts the ER tried in saving my little guy the biscuit was lodged in his esophagus to long and when they tried to remove it his esophagus started to tear Mind you money was no object when it came to my baby so the cost of xrays would of been nothing to me 2100 dollars later at the ER and no baby to account for it I wish I would of taken him there first I would still have my baby so the 60 dollars you all charged me thanks for nothing and maybe you should listen to your patients and care a little more DR. Instead of not caring about what you was supposed to of been trained to doRead Less

Dr, Martin and his staff have been an important part of our animal's lives for 8 years and we will certainly continue to bring our beloved pets to Bountiful Animal Hospital!!! From vaccinations to cancer, our animal's conditions have been treated quickly, fairly, and concisely. When we have had to say goodbye to our oldest fur kids, Dr. Martin and his staff were incredibly compassionate--we love the condolence cards and follow up calls. Great, great doctor and wonderful animal hospital--love them! Read Less

We love them they are great, they have taken care of our two dogs when they are sick. We also board our dogs here. one of my dogs had a chipped tooth the vet techs look at her tooth for free, which was nice of them. Read Less

I took my very sick dog and 3 hours later I was sent home with a multi vitamin and a couple other prescriptions. I left with no explanation, the vet knew she had jaundice, a huge bill and my dog died 9 hours later. Read Less

Very compassionate and thorough. Dr Blount is a great doctor and my dogs loved her. Both of my dogs had surgery at this clinic and both were successful. The Office Mgr and vet tech Malloree, is great with the dogs and my dogs enjoy going in to see her!Read Less

Thank you so much to all the staff at Bountiful Animal Hospital! There is no where else I would take my babies. The staff are kind and knowledgable and make sure you are comfortable with all treatment plans. My dogs actually enjoy going there! Read Less

Though I'm angry about this - I'll just stick with the facts and you can make your own judgment. Two stories: We took our dog to see the vet to look at a growth on our small Lahsa-nese. Dr. Martin (Sr), at the Bountiful Animal Clinic on 500 W in Bountiful, examined the small growth on the skin about a half inch behind my dog's left eye and said it should be removed. We scheduled surgery to remove it. When the dog was returned to us, to our surprise, the growth was still there, untouched, and Dr. Martin had instead removed a tiny growth on the RIGHT eyelid that we had never even discussed and weren't concerned about. The dog already had eye problems with this eye and was sensitive to general anesthesia -- so we would never have consented to any surgery near the eye itself. We called immediately, expecting, at a minimum, some apology and sympathy. But it was not to be. When asked about the surgical mistake, he first blamed us for not communicating the correct growth clear enough to the receptionist/assistant when we dropped the dog off (what?!). Then he blamed the assistant. We asked the obvious... whether he had even looked at the chart before performing the surgery. He claimed that he had. Yet we saw the chart, and it clearly stated the correct target surgery location. Simple fact, for whatever reason, Dr. Martin operated on the wrong location, and put our at-risk dog under general anesthesia. Having lost all trust, we asked for our money back so we could take the dog to another vet to have the surgery done properly. He refused to do this with a brusk "I won't do that." But he said he'd remove the correct growth free of charge. We could have easily sued and won, but didn't want the hassle. I didn't feel good about it at all, but after 6 weeks wearing the cone of shame (the time was extended due to the surgery site becoming infected), and no spare money in the bank, I had the surgery done on the correct growth by Dr. Martin. No general anesthesia was required - though we got no refund for the anesthesia cost difference (I was sick of dealing with them by this time, and just wanted to get out of there). There were no residual problems from this second surgery. Medical mistakes sometimes happen, I understand that and was completely willing to accept that. But it is the doctor's responsibility to take reasonable measures to assure that they don't, and if they do, to make sure that measures are taken to prevent recurrence. There was no acceptance of responsibility from Dr. Martin, no apology, no sympathy - only a deflection of blame, and there was no indication to me that anything would be done to prevent mistakes like this from happening in the future. Second story: Before the surgery incident, our older dog Scout was having trouble walking. Dr. Martin diagnosed Scout as having nerve problems and prescribed an anti-inflammatory and a pain killer. After the botched surgery, we took Scout to another vet, where, after a thorough exam, he was diagnosed with serious heart problems, severe arthritis, and pancreatic cancer. We hadn't realized it, but he was in severe pain and had multiple terminal health problems. The dog died a week later. Obviously, Dr. Martin missed a few things - and Scout suffered for it. Read Less