Parrish Creek Veterinary Clinic
Centerville, Utah
Reviews
Page Souvall
5 Aug 2021
REPORT
DO NOT TAKE ANY OF YOUR SWEET PETS HERE. AVOID AT ALL COSTS. To say it bluntly, they killed our baby 5 month old bunny yesterday. We brought in our two baby bunnies to be spayed in the morning and wit...
DO NOT TAKE ANY OF YOUR SWEET PETS HERE. AVOID AT ALL COSTS. To say it bluntly, they killed our baby 5 month old bunny yesterday. We brought in our two baby bunnies to be spayed in the morning and within a couple hours received a very cold insensitive call that our baby Churro had died. She started by saying she had bad news about Churro, talked for 3 minutes about the surgery and how she “realized after awhile that Churro wasn’t breathing” … not right away, but AWHILE… which tells me they weren’t even monitoring her, they just left her in a room to die. Then ended with “Churro is dead”… there was no empathy and no apologies just cold “your pets dead” in a tone that felt as if she thought it wouldn’t matter since it’s a bunny. She also tried to tell me that Churro was “really old, and that’s probably why she died”. When I replied with “she’s 5 months old, We got her in April this year as a tiny baby bunny from the same litter the other bunny is from”… she argued with me TWICE more telling me that Churro was old. When I started asking questions, she immediately told me to hold and left me on hold for TWELVE MINUTES. The next person I spoke to couldn’t tell me whether or not I had to PAY the $500+ for the surgery they did that resulted in Churros death. Then she put me on hold. Then the dr got on the phone and started telling me the story from the beginning… she told me that they shaved Churros mats before the surgery and that she seemed “extremely stressed” before they put her under. I told her to stop right there, because I had advised the technician that took her into the vet to not shave Churro unless there was time while she was under… and I could schedule another time if not. So they went against my direct instructions on this, stressed her out completely, then did a major surgery. Her response to this is that “well crystal is new and doesn’t know how the surgery works and you can’t put a bunny under that long to shave them. Also because of Covid, many have left our clinic so we are short staffed”…. She basically told me the person that took our baby Churro into the clinic, not only didn’t know how the surgery worked, but didn’t know how to answer my questions or relay information correctly. If that’s how you describe your employees they should not be dealing with the pet owners at all, and especially not alone. At this point STILL no one has told me if we have to pay for Churros surgery and I’m on hold. I finally hung up after sitting on hold forever and the Director called me back. He was the FIRST interaction so far that started with “I’m sorry for your loss”….. when speaking with him he asked “so you know that shaving has stressed Churro out in the past?”… abs I replied with “YES, BECAUSE YOUR CLINIC IS THE ONE THAT GROOMED HER PREVIOUS AND COULD NOT FINISH BECAUSE SHE WAS AO STRESSED” unreal that he didn’t even know they had treated Churro previously. he told me everything I experienced so far with their clinic was unacceptable and seemed to actually care that I had to break my daughters poor heart telling her that her baby bunny had been killed. We drove there to pick up our other bunny as well as Churro. My husband had to go back and forth with them on whether we were paying or not for over 30 minutes. The Director came out as well as two others and it felt like ganging up on us to me. I stayed in the car because I had been crying all day with my daughter and was way too mad to interact. After we left I spoke to multiple places in SLC that spay and neuter and they all couldn’t remember the last time they had lost a bunny to that surgery and told me “they must’ve not known what they were doing somehow because that shouldn’t happen”. One specifically, spays about 3 bunnies a day and couldn’t believe my story. All in all, what it comes down to is they killed our baby bunny and the fact that we even had to ask and discuss payment was disgusting. We wanted to pay full price for two surgeries, not get half off and come home with one dead. We now no longer have our sweet Churro and can never hold her again.
Bree
14 Jun 2020
REPORT
I got ripped off by another vet in salt lake. I was very upset trying to figure out what to do for a suffering animal. Parrish Creek fit me in between appointments, helped me the DAY that I called, we...
I got ripped off by another vet in salt lake. I was very upset trying to figure out what to do for a suffering animal. Parrish Creek fit me in between appointments, helped me the DAY that I called, were fair and consistent with their prices, and very kind hearted. Thank you for helping me and my fur baby, I will continue to be a loyal Parrish Creek customer. I can’t thank you enough.
Mark Brooks
11 Nov 2019
REPORT
My Parrot Died, Because of Dr Echols & Deb Shulter Incompetents!!!
Mark Brooks
3 Jun 2019
REPORT
Dr Echols,Deb Schulter,Ned Franklin of Davis County Animal Control. Stole My Blue & Gold Macaw Parrot I've had for 19 years from Me,Deb Schulter forced Me into signing a contract She had no intention ...
Dr Echols,Deb Schulter,Ned Franklin of Davis County Animal Control. Stole My Blue & Gold Macaw Parrot I've had for 19 years from Me,Deb Schulter forced Me into signing a contract She had no intention of keeping ,it said they would give Me back My Bird after Rehabilitation, It has been almost 8 months scenes Oct 12,18, and they have not given My comfort animal back to Me.I did make a mistake trimeing He's Beck to short,and the oil gland on He's back became infected , so I look on the internet and it said to lances it so that is what I did,Dr Echols was not Man enough to tell Me He was going to take My Bird from Me ,He had Ned Franklin do that,and let Deb Schulter LIE to ME!!!
Nick Campbell
11 Jul 2018
REPORT
The staff here are all wonderful. They communicate with us very well and they are great with our birds. I feel like they truly care about my pets and they have treated us and our pets like family. ...
The staff here are all wonderful. They communicate with us very well and they are great with our birds. I feel like they truly care about my pets and they have treated us and our pets like family. I would highly recommend
Libby Levine
8 Jul 2018
REPORT
Parrish Creek is amazing! I was recommended to take my ball python there when he was having an intestinal prolapse, and the staff was wonderful. They were so nice and took care of him right away! They...
Parrish Creek is amazing! I was recommended to take my ball python there when he was having an intestinal prolapse, and the staff was wonderful. They were so nice and took care of him right away! They are extremely helpful and friendly, and I will gladly take my snake and other pets to Parrish Creek in the future!
Kathleen Andersen
27 Jun 2018
REPORT
We have been seeing the vets at Parrish Creek for over 15 years now. They have always treated us and our pets with courtesy and caring. We can highly recommend this clinic!
lilly g
13 Jun 2018
REPORT
Scheduled an appointment same day, great service! Treated me and my bird like royalty and all technicians had great attitudes. Definitely coming here again (:
Corey Owen
29 May 2018
REPORT
Price wise they are more expensive than other veterinarians I've heard about. However they WILL, take excellent care of your pet, I have taken my pet Rats here, as well as my puppy and they have been ...
Price wise they are more expensive than other veterinarians I've heard about. However they WILL, take excellent care of your pet, I have taken my pet Rats here, as well as my puppy and they have been amazing to work with in both situations. It's worth the 20 extra minute drive to take them here.
Troy Cooper
23 May 2018
REPORT
Excellent care, very professional, attentive to both the patient and owner. They truly know what they are doing.
I highly recommend that anyone with an exotic bird take them to this facility.
Chrissy Rich
17 May 2018
REPORT
Everyone at Parrish Creek was wonderful. I felt that they really took the time to listen to all of my concerns and to answer all my questions. They mapped out different recommendations for my dog but ...
Everyone at Parrish Creek was wonderful. I felt that they really took the time to listen to all of my concerns and to answer all my questions. They mapped out different recommendations for my dog but I didn't feel pressured to commit to anything I wasn't ready for. I will definitely be bringing my dogs here again.
Spud Pig
16 May 2018
REPORT
Only place I’ll take my parrots! It’s hard finding any doctor who is qualified and good bedside manner. The staff here are well educated, empathetic and want to help. They also sale Harrisons which is...
Only place I’ll take my parrots! It’s hard finding any doctor who is qualified and good bedside manner. The staff here are well educated, empathetic and want to help. They also sale Harrisons which is great when you don’t have time for Amazon delivery.
Marcie Owens
14 Apr 2018
REPORT
The staff was very caring and took the time to not only listen to our concerns but answer all of our questions. We did not feel rushed or pressured into treatment we could not afford like many other v...
The staff was very caring and took the time to not only listen to our concerns but answer all of our questions. We did not feel rushed or pressured into treatment we could not afford like many other vets we have been to. And they see exotic animals too which is hard to find in this area. We definitely recommend them and will using them for all our veterinarian needs!!
Beheshta Aslami
4 Apr 2018
REPORT
I have taken my bunnies here for about a year and Dr. Grace Stearns has been extremely kind and helpful. The entire staff is kind and knowledgeable. If you have rabbits you can definitely take them he...
I have taken my bunnies here for about a year and Dr. Grace Stearns has been extremely kind and helpful. The entire staff is kind and knowledgeable. If you have rabbits you can definitely take them here as there aren’t many rabbit savvy vets in Utah.
Tina Burningham
14 Mar 2018
REPORT
Both Dr. Folland and Dean our tech, were fantastic. I was very worried in that I had not had our cat to the Vet in 5 years. Bug, out cat was very very nervous, but to my surprise did not act out b...
Both Dr. Folland and Dean our tech, were fantastic. I was very worried in that I had not had our cat to the Vet in 5 years. Bug, out cat was very very nervous, but to my surprise did not act out but became very shy. They were very kind and treated him with great care. They were efficient and thorough. Thanks guys. I have Bug's brother Tiger I will be bringing in soon
Quincie Elton
1 Mar 2018
REPORT
I just got a baby Guniea Pig (Buddy
Doug Hartill
1 Mar 2018
REPORT
Took my dog here as he was having trouble with his knees. They were very calm and gentile with him. Staff is so nice and helpful. They took x-rays right then and there. They showed us and educated...
Took my dog here as he was having trouble with his knees. They were very calm and gentile with him. Staff is so nice and helpful. They took x-rays right then and there. They showed us and educated us about what was seen in the x-rays. Not only are they experts in Dogs and Cats, but other exotic animals and reptiles as well. They do make you pay for services at the time of service, which is common practice at all Vet Clinics.
They are my new go to Vet clinic in Davis County. We love you guys.
H S.
9 Aug 2017
REPORT
We have loved Parrish Creek. My dog had surgery there recently and they took such good care of him. I had lots of questions and Dr. Folland and Crystal were so patient and helpful. I trust them comple...
We have loved Parrish Creek. My dog had surgery there recently and they took such good care of him. I had lots of questions and Dr. Folland and Crystal were so patient and helpful. I trust them completely with my baby!
Jakalyn Dee
25 May 2017
REPORT
These people treated me and my dog with respect. I deeply appreciate them for all their support and thoroughness during a difficult time.
Nick R.
22 May 2017
REPORT
These guys are awesome! Got me in fast and made the cutest binder for my dog Cooper. Everyone was super caring and I really appreciated the follow up phone call.
Steve Kostrencich
4 Apr 2017
REPORT
I couldn't imagine taking our dog Penelope anywhere else! The staff is always friendly and helpful and is always looking out for our dog's best interest. If you are looking for new vet to try out, I w...
I couldn't imagine taking our dog Penelope anywhere else! The staff is always friendly and helpful and is always looking out for our dog's best interest. If you are looking for new vet to try out, I would highly recommend Parrish Creek!
Jen Jenson
22 Mar 2017
REPORT
Oh my goodness, love them! They are so bound, went out of their way to answer a million and a half of my questions! Tom good care of my parrot, and even gave me a binder with her picture on, he profil...
Oh my goodness, love them! They are so bound, went out of their way to answer a million and a half of my questions! Tom good care of my parrot, and even gave me a binder with her picture on, he profile, care /husbandry Guide, and sub categories! And samples! My relationship with my parrot is relatively new, this was my first trip to a vet's office. The doctor was wonderful too! He was kind to my girl, and very familiar with her rare species in the US! He didn't wear gloves or long sleeves Both of which she is terrified of. Highly highly recommended!
Anna Hancock
14 Mar 2017
REPORT
I BROUGHT MY CAT IN AFTER HE ATE A SOME STRING. HE WAS VERY ILL AND NOT EATING. THE STAFF AT PARRISH CREEK WERE VERY GENTLE WITH HIM AND REALIZED QUICKLY THAT HE NEEDED SURGERY. THEY KEPT ME UP TO DA...
I BROUGHT MY CAT IN AFTER HE ATE A SOME STRING. HE WAS VERY ILL AND NOT EATING. THE STAFF AT PARRISH CREEK WERE VERY GENTLE WITH HIM AND REALIZED QUICKLY THAT HE NEEDED SURGERY. THEY KEPT ME UP TO DATE ON EVERYTHING GOING ON AND REASSURED ME ALONG THE WAY. I'M SO GRATEFUL THEY WERE THERE AND HELPED HIM. HE IS NOW MUCH BETTER AND ALMOST BACK TO NORMAL.
Laken Austin
23 Feb 2017
REPORT
Unfortunately, we never did get to work with the actual vet at Parrish Creek. When we took our 5 month old puppy for his shots, the staff acted like he was poorly behaved and obnoxious. He was new to ...
Unfortunately, we never did get to work with the actual vet at Parrish Creek. When we took our 5 month old puppy for his shots, the staff acted like he was poorly behaved and obnoxious. He was new to the vet and excited/nervous. When I asked for a quote to have him microchipped and fixed, they gave me a printout of the costs (which I appreciated). The low cost was $350 and the high was $440! After seeing these numbers we ended up driving our boy 3 hours back to our vet in Idaho.. where the total cost of neutering him and getting him microchipped was $175. The staff in Idaho treat him like a million bucks every time and are more worried about the pet than the money. I'm sure Parrish Creek is fabulous, we just didn't have a very good experience. It's worth the 3 hour drive to Idaho for our puppy's healthcare.
Michael Criddle
10 Feb 2017
REPORT
I am very unhappy with the service I got at this clinic. We called ahead of time and told them exactly what was happening with our bird and was told it would be $80, when we got to the clinic it had ...
I am very unhappy with the service I got at this clinic. We called ahead of time and told them exactly what was happening with our bird and was told it would be $80, when we got to the clinic it had increased to $200 which we paid before they would see the bird, when we went back to pick up the bird they extorted another $250 out of us before they would let us take the bird home. It's a $400 bird and they charged us $450 to confirm that it had bruising and nothing else wrong. They should have called to approve additional services beyond the $200 agreed to up front.
Tiffany Cohen
30 Nov 2016
REPORT
I started going to Parrish Creek for my "exotic" pets and always have had a wonderful experience. All the vets are knowledgeable and great to work with. I recently adopted a cat and found out here had...
I started going to Parrish Creek for my "exotic" pets and always have had a wonderful experience. All the vets are knowledgeable and great to work with. I recently adopted a cat and found out here had some pretty bad dental issues. We had our first visit on a Friday and by Wednesday they had him fixed up. Eating has been much easier for him and I am so grateful for the staff here!
Lauren M.
24 Oct 2016
REPORT
Such an incredible place. Our Scarlet Macaw was having chronic issues that could not be solved by other vets....until we came here! They diagnosed her and did all the tests she needed within a very ti...
Such an incredible place. Our Scarlet Macaw was having chronic issues that could not be solved by other vets....until we came here! They diagnosed her and did all the tests she needed within a very timely manner and you can tell they did it with care. She was considered an "aggressive" bird prior to her visit, her demeanor has completely changed and she appears to be a happy bird again! Thanks to the veterinarians and staff at Parrish Creek! We will be bringing all of our birds here in the future! Thank you so much for everything that you do here!
M N.
24 Oct 2016
REPORT
This clinic is as good as they get! We had a very positive experience with our sugar gliders. All the staff are incredibly knowledgeable and caring. I would recommend this clinic to anyone with Sug...
This clinic is as good as they get! We had a very positive experience with our sugar gliders. All the staff are incredibly knowledgeable and caring. I would recommend this clinic to anyone with Sugar gliders, birds or other exotic pets.
Lori Thomas
4 Oct 2016
REPORT
MY previous vet referred me to Dr Folland because he couldn't handle my birds issue. I was very surprised when Dr Folland and his staff stayed al almost an hour and a half past closing time with me an...
MY previous vet referred me to Dr Folland because he couldn't handle my birds issue. I was very surprised when Dr Folland and his staff stayed al almost an hour and a half past closing time with me and my bird. He went over everything about her with me . You can tell that him and his staff really cares about the animals. I'm very selective and cautious on who I let near my birds they are like my children. I will be staying with Dr folland as their regular vet.
Jennifer Ramsey
28 Jun 2016
REPORT
Dr. Folland continues to be the absolute best vet around! i brought him a chicken this time, which since he is the only accredited bird vet in the state was far easier for him than the goat. My chicke...
Dr. Folland continues to be the absolute best vet around! i brought him a chicken this time, which since he is the only accredited bird vet in the state was far easier for him than the goat. My chicken is already doing better.
Cutler C.
6 Jun 2016
REPORT
I breed rare and endangered reptiles. I have tried a lot of vets in the Salt Lake City area but Parrish Creek Veterinary Clinic is the only place I trust nowadays.They are up to speed on the latest te...
I breed rare and endangered reptiles. I have tried a lot of vets in the Salt Lake City area but Parrish Creek Veterinary Clinic is the only place I trust nowadays.They are up to speed on the latest techniques and technology and they have fair prices. They don't try to sell me stuff I don't need and they're always professional and follow up to see how my animals are doing.I am grateful to have a veterinary clinic of this quality close by!
Kambi V.
15 Dec 2015
REPORT
I drive from American Fork,Ut to take my birds here for the best care. they really know their stuff and the staff is amazing.
Reagan Compton
14 Nov 2015
REPORT
Dr. Folland Did a great job caring for and neutering my little rabbit. We have lost a rabbit in the past because we cheaped out and just went to a dog/cat vet, so I was very worried. The friendly staf...
Dr. Folland Did a great job caring for and neutering my little rabbit. We have lost a rabbit in the past because we cheaped out and just went to a dog/cat vet, so I was very worried. The friendly staff made my appointment so easy. He was up and running around that same night! Well worth the money, after all you are paying for top notch professional care!
Polli S.
1 Oct 2015
REPORT
I chose this vet after my daughter went on a school field trip there. When i took my dog- Each time I went in, the staff was very indifferent and even rude. I really don't know why. I paid my bill an...
I chose this vet after my daughter went on a school field trip there. When i took my dog- Each time I went in, the staff was very indifferent and even rude. I really don't know why. I paid my bill and didn't bother them with questions. When my dog was sick and I was worried about her, I asked every hour for the three hours she was there for an update. The receptionist was very put out and distraught at having to tell me anything. She was short and not compassionate.
Megan Boyer
25 Aug 2015
REPORT
I just got my sugar glider neutered here and I seriously can not praise Parrish Creek enough!!!!!! They were so helpful! They made a little binder with a picture of him on the front, explaining the an...
I just got my sugar glider neutered here and I seriously can not praise Parrish Creek enough!!!!!! They were so helpful! They made a little binder with a picture of him on the front, explaining the anasthesia, and the meds and everything, they gave me information on all the emergency vets here, and went above and beyond! They explained everything, and we're seriously so kind and genuinely cared about my glider, and had very reasonable prices! The staff was so nice, and stayed after because we ran into traffic and were a little late to pick him up, and then they answered all of our questions and concerns with care, and didn't act like they were in a rush or we were being inconvenient (even though we were)! Just thought I would give them a good review for my amazing experience!
Stitch Thanks you :)
LynnofAlaska
22 Jul 2015
REPORT
Parrish Creek Veterinarians & their supporting staff have been absolutely WONDERFUL. I have three blue and gold macaws. They have the knowledge and experience to treat them, and they do it with kindne...
Parrish Creek Veterinarians & their supporting staff have been absolutely WONDERFUL. I have three blue and gold macaws. They have the knowledge and experience to treat them, and they do it with kindness and concern. I have also watched many happy customers enter and exit this clinic with every kind of pet you could imagine, from parrots to iguanas to Peruvian pot belly pigs.
My four parrots are happy and healthy all thanks to the Parrish Creek Veterinary Clinic
Chris H.
24 Jun 2015
REPORT
The staff is super friendly and very helpful. They have created a binder for my dog for me to take home with all his info and always give me advice and samples so he stays happy and healthy.
Brooke Miner
1 May 2015
REPORT
My husband an myself started going to Dr. Foland for our 1st bird we purchased back 7 years ago. He has always done a fabulous job and the staff have always been very courteous. We now have a non -pro...
My husband an myself started going to Dr. Foland for our 1st bird we purchased back 7 years ago. He has always done a fabulous job and the staff have always been very courteous. We now have a non -profit Exotic Parrot Rescue and we wouldn't go anywhere else. We currently took in two in the same week, which makes 32 and counting. He is more expensive than most but he is great at what he does, so you get what you pay for. Birds take tons of work and can be very expensive, but I wouldn't trade what we do for anything. I would highly recommend Parrish for your vet needs. Especially birds.
D N.
24 Mar 2015
REPORT
If I could rate them 0 stars I would. The actual veterinarian seems like a nice enough guy and pretty competent. I go in there my dog ends up dying. The staff is beyond rude. I leave with my dog to ...
If I could rate them 0 stars I would. The actual veterinarian seems like a nice enough guy and pretty competent. I go in there my dog ends up dying. The staff is beyond rude. I leave with my dog to bury her. I tell the staff that my wife will be taking care of the bill in a few minutes. They don't give me time to even get home before they start calling and leaving nasty messages on my wife's phone. They ended up leaving two or three nasty messages before my wife could call them back within an hour and settle up the five hundred and five dollar bill for pumping an iv into my dog and then sit there and watch as she dies. In the end I don't really care about paying the bill and I had no problem paying it. What I do have a problem with is the completely unprofessional staff. Avoid this clinic at all costs. some of the most horrible, rude and ignorant staff I have ever dealt with.
Nathan Kemp
20 Jan 2015
REPORT
I brought my rat, Harvard, in because he'd been bitten by a fellow rat. Dr. Love did a great job taking care of him. The wound wasn't severe and she didn't try to do more than needed to be done. It wa...
I brought my rat, Harvard, in because he'd been bitten by a fellow rat. Dr. Love did a great job taking care of him. The wound wasn't severe and she didn't try to do more than needed to be done. It was great to have him cared for by someone who recognized the great pet rats are, as they sometimes get a bad rap. And, of course, she was very knowledgeable and knew exactly what she was doing. She gave me good advise about how to reintroduce Harvard back to his buddies with (hopefully) no more incidents.
Reese P.
20 Oct 2014
REPORT
Everyone there was very nice and my questions were answered and my bird taken care of but the "fix" they used came off less than a week after it was put on. When I went back to have it put back on the...
Everyone there was very nice and my questions were answered and my bird taken care of but the "fix" they used came off less than a week after it was put on. When I went back to have it put back on they charged me more than twice what they'd charged me one week before. Basically what I got out of that is that they don't back up their work. They are SUPER expensive. $44 for about 15 minutes of their time to check on a procedure I'd already paid $300 on. Again, very nice people. I really liked Dr. Echols. Just ridiculous prices for work they won't back up.
Matthew M.
4 Mar 2012
REPORT
This vets office is the best!! Dr. Folland specializes in birds but we take both of our dogs here, one of which is a guide dog for the blind. Compared to other clinics they are very affordable and ...
This vets office is the best!! Dr. Folland specializes in birds but we take both of our dogs here, one of which is a guide dog for the blind. Compared to other clinics they are very affordable and take good care of your animals and don't overcharge for medications. We've been to three other vets in the area and this is the best one we have found.
Linda A.
9 Jan 2010
REPORT
While Dr. Folland is an excellent vet, test after test after test was/is taken when they aren't really necessary. I DO believe in blood tests, and understand a baseline test...but blood tests each an...
While Dr. Folland is an excellent vet, test after test after test was/is taken when they aren't really necessary. I DO believe in blood tests, and understand a baseline test...but blood tests each and every time you go in is a little over the top.
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(801) 298-2014
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
10:00AM-14:00PM
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Parrish Creek Veterinary Clinic
Centerville, Utah
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
10:00AM-14:00PM
Popular Hours
Closed on Sunday
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Reviews
Page Souvall
5 Aug 2021
DO NOT TAKE ANY OF YOUR SWEET PETS HERE. AVOID AT ALL COSTS. To say it bluntly, they killed our baby 5 month old bunny yesterday. We brought in our two baby bunnies to be spayed in the morning and wit...
DO NOT TAKE ANY OF YOUR SWEET PETS HERE. AVOID AT ALL COSTS. To say it bluntly, they killed our baby 5 month old bunny yesterday. We brought in our two baby bunnies to be spayed in the morning and within a couple hours received a very cold insensitive call that our baby Churro had died. She started by saying she had bad news about Churro, talked for 3 minutes about the surgery and how she “realized after awhile that Churro wasn’t breathing” … not right away, but AWHILE… which tells me they weren’t even monitoring her, they just left her in a room to die. Then ended with “Churro is dead”… there was no empathy and no apologies just cold “your pets dead” in a tone that felt as if she thought it wouldn’t matter since it’s a bunny. She also tried to tell me that Churro was “really old, and that’s probably why she died”. When I replied with “she’s 5 months old, We got her in April this year as a tiny baby bunny from the same litter the other bunny is from”… she argued with me TWICE more telling me that Churro was old. When I started asking questions, she immediately told me to hold and left me on hold for TWELVE MINUTES. The next person I spoke to couldn’t tell me whether or not I had to PAY the $500+ for the surgery they did that resulted in Churros death. Then she put me on hold. Then the dr got on the phone and started telling me the story from the beginning… she told me that they shaved Churros mats before the surgery and that she seemed “extremely stressed” before they put her under. I told her to stop right there, because I had advised the technician that took her into the vet to not shave Churro unless there was time while she was under… and I could schedule another time if not. So they went against my direct instructions on this, stressed her out completely, then did a major surgery. Her response to this is that “well crystal is new and doesn’t know how the surgery works and you can’t put a bunny under that long to shave them. Also because of Covid, many have left our clinic so we are short staffed”…. She basically told me the person that took our baby Churro into the clinic, not only didn’t know how the surgery worked, but didn’t know how to answer my questions or relay information correctly. If that’s how you describe your employees they should not be dealing with the pet owners at all, and especially not alone. At this point STILL no one has told me if we have to pay for Churros surgery and I’m on hold. I finally hung up after sitting on hold forever and the Director called me back. He was the FIRST interaction so far that started with “I’m sorry for your loss”….. when speaking with him he asked “so you know that shaving has stressed Churro out in the past?”… abs I replied with “YES, BECAUSE YOUR CLINIC IS THE ONE THAT GROOMED HER PREVIOUS AND COULD NOT FINISH BECAUSE SHE WAS AO STRESSED” unreal that he didn’t even know they had treated Churro previously. he told me everything I experienced so far with their clinic was unacceptable and seemed to actually care that I had to break my daughters poor heart telling her that her baby bunny had been killed. We drove there to pick up our other bunny as well as Churro. My husband had to go back and forth with them on whether we were paying or not for over 30 minutes. The Director came out as well as two others and it felt like ganging up on us to me. I stayed in the car because I had been crying all day with my daughter and was way too mad to interact. After we left I spoke to multiple places in SLC that spay and neuter and they all couldn’t remember the last time they had lost a bunny to that surgery and told me “they must’ve not known what they were doing somehow because that shouldn’t happen”. One specifically, spays about 3 bunnies a day and couldn’t believe my story. All in all, what it comes down to is they killed our baby bunny and the fact that we even had to ask and discuss payment was disgusting. We wanted to pay full price for two surgeries, not get half off and come home with one dead. We now no longer have our sweet Churro and can never hold her again.
Bree
14 Jun 2020
I got ripped off by another vet in salt lake. I was very upset trying to figure out what to do for a suffering animal. Parrish Creek fit me in between appointments, helped me the DAY that I called, we...
I got ripped off by another vet in salt lake. I was very upset trying to figure out what to do for a suffering animal. Parrish Creek fit me in between appointments, helped me the DAY that I called, were fair and consistent with their prices, and very kind hearted. Thank you for helping me and my fur baby, I will continue to be a loyal Parrish Creek customer. I can’t thank you enough.
Mark Brooks
11 Nov 2019
My Parrot Died, Because of Dr Echols & Deb Shulter Incompetents!!!
Mark Brooks
3 Jun 2019
Dr Echols,Deb Schulter,Ned Franklin of Davis County Animal Control. Stole My Blue & Gold Macaw Parrot I've had for 19 years from Me,Deb Schulter forced Me into signing a contract She had no intention ...
Dr Echols,Deb Schulter,Ned Franklin of Davis County Animal Control. Stole My Blue & Gold Macaw Parrot I've had for 19 years from Me,Deb Schulter forced Me into signing a contract She had no intention of keeping ,it said they would give Me back My Bird after Rehabilitation, It has been almost 8 months scenes Oct 12,18, and they have not given My comfort animal back to Me.I did make a mistake trimeing He's Beck to short,and the oil gland on He's back became infected , so I look on the internet and it said to lances it so that is what I did,Dr Echols was not Man enough to tell Me He was going to take My Bird from Me ,He had Ned Franklin do that,and let Deb Schulter LIE to ME!!!
Nick Campbell
11 Jul 2018
The staff here are all wonderful. They communicate with us very well and they are great with our birds. I feel like they truly care about my pets and they have treated us and our pets like family. ...
The staff here are all wonderful. They communicate with us very well and they are great with our birds. I feel like they truly care about my pets and they have treated us and our pets like family. I would highly recommend
Libby Levine
8 Jul 2018
Parrish Creek is amazing! I was recommended to take my ball python there when he was having an intestinal prolapse, and the staff was wonderful. They were so nice and took care of him right away! They...
Parrish Creek is amazing! I was recommended to take my ball python there when he was having an intestinal prolapse, and the staff was wonderful. They were so nice and took care of him right away! They are extremely helpful and friendly, and I will gladly take my snake and other pets to Parrish Creek in the future!
Kathleen Andersen
27 Jun 2018
We have been seeing the vets at Parrish Creek for over 15 years now. They have always treated us and our pets with courtesy and caring. We can highly recommend this clinic!
lilly g
13 Jun 2018
Scheduled an appointment same day, great service! Treated me and my bird like royalty and all technicians had great attitudes. Definitely coming here again (:
Corey Owen
29 May 2018
Price wise they are more expensive than other veterinarians I've heard about. However they WILL, take excellent care of your pet, I have taken my pet Rats here, as well as my puppy and they have been ...
Price wise they are more expensive than other veterinarians I've heard about. However they WILL, take excellent care of your pet, I have taken my pet Rats here, as well as my puppy and they have been amazing to work with in both situations. It's worth the 20 extra minute drive to take them here.
Troy Cooper
23 May 2018
Excellent care, very professional, attentive to both the patient and owner. They truly know what they are doing.
I highly recommend that anyone with an exotic bird take them to this facility.
Chrissy Rich
17 May 2018
Everyone at Parrish Creek was wonderful. I felt that they really took the time to listen to all of my concerns and to answer all my questions. They mapped out different recommendations for my dog but ...
Everyone at Parrish Creek was wonderful. I felt that they really took the time to listen to all of my concerns and to answer all my questions. They mapped out different recommendations for my dog but I didn't feel pressured to commit to anything I wasn't ready for. I will definitely be bringing my dogs here again.
Spud Pig
16 May 2018
Only place I’ll take my parrots! It’s hard finding any doctor who is qualified and good bedside manner. The staff here are well educated, empathetic and want to help. They also sale Harrisons which is...
Only place I’ll take my parrots! It’s hard finding any doctor who is qualified and good bedside manner. The staff here are well educated, empathetic and want to help. They also sale Harrisons which is great when you don’t have time for Amazon delivery.
Marcie Owens
14 Apr 2018
The staff was very caring and took the time to not only listen to our concerns but answer all of our questions. We did not feel rushed or pressured into treatment we could not afford like many other v...
The staff was very caring and took the time to not only listen to our concerns but answer all of our questions. We did not feel rushed or pressured into treatment we could not afford like many other vets we have been to. And they see exotic animals too which is hard to find in this area. We definitely recommend them and will using them for all our veterinarian needs!!
Beheshta Aslami
4 Apr 2018
I have taken my bunnies here for about a year and Dr. Grace Stearns has been extremely kind and helpful. The entire staff is kind and knowledgeable. If you have rabbits you can definitely take them he...
I have taken my bunnies here for about a year and Dr. Grace Stearns has been extremely kind and helpful. The entire staff is kind and knowledgeable. If you have rabbits you can definitely take them here as there aren’t many rabbit savvy vets in Utah.
Tina Burningham
14 Mar 2018
Both Dr. Folland and Dean our tech, were fantastic. I was very worried in that I had not had our cat to the Vet in 5 years. Bug, out cat was very very nervous, but to my surprise did not act out b...
Both Dr. Folland and Dean our tech, were fantastic. I was very worried in that I had not had our cat to the Vet in 5 years. Bug, out cat was very very nervous, but to my surprise did not act out but became very shy. They were very kind and treated him with great care. They were efficient and thorough. Thanks guys. I have Bug's brother Tiger I will be bringing in soon
Quincie Elton
1 Mar 2018
I just got a baby Guniea Pig (Buddy
Doug Hartill
1 Mar 2018
Took my dog here as he was having trouble with his knees. They were very calm and gentile with him. Staff is so nice and helpful. They took x-rays right then and there. They showed us and educated...
Took my dog here as he was having trouble with his knees. They were very calm and gentile with him. Staff is so nice and helpful. They took x-rays right then and there. They showed us and educated us about what was seen in the x-rays. Not only are they experts in Dogs and Cats, but other exotic animals and reptiles as well. They do make you pay for services at the time of service, which is common practice at all Vet Clinics.
They are my new go to Vet clinic in Davis County. We love you guys.
H S.
9 Aug 2017
We have loved Parrish Creek. My dog had surgery there recently and they took such good care of him. I had lots of questions and Dr. Folland and Crystal were so patient and helpful. I trust them comple...
We have loved Parrish Creek. My dog had surgery there recently and they took such good care of him. I had lots of questions and Dr. Folland and Crystal were so patient and helpful. I trust them completely with my baby!
Jakalyn Dee
25 May 2017
These people treated me and my dog with respect. I deeply appreciate them for all their support and thoroughness during a difficult time.
Nick R.
22 May 2017
These guys are awesome! Got me in fast and made the cutest binder for my dog Cooper. Everyone was super caring and I really appreciated the follow up phone call.
Steve Kostrencich
4 Apr 2017
I couldn't imagine taking our dog Penelope anywhere else! The staff is always friendly and helpful and is always looking out for our dog's best interest. If you are looking for new vet to try out, I w...
I couldn't imagine taking our dog Penelope anywhere else! The staff is always friendly and helpful and is always looking out for our dog's best interest. If you are looking for new vet to try out, I would highly recommend Parrish Creek!
Jen Jenson
22 Mar 2017
Oh my goodness, love them! They are so bound, went out of their way to answer a million and a half of my questions! Tom good care of my parrot, and even gave me a binder with her picture on, he profil...
Oh my goodness, love them! They are so bound, went out of their way to answer a million and a half of my questions! Tom good care of my parrot, and even gave me a binder with her picture on, he profile, care /husbandry Guide, and sub categories! And samples! My relationship with my parrot is relatively new, this was my first trip to a vet's office. The doctor was wonderful too! He was kind to my girl, and very familiar with her rare species in the US! He didn't wear gloves or long sleeves Both of which she is terrified of. Highly highly recommended!
Anna Hancock
14 Mar 2017
I BROUGHT MY CAT IN AFTER HE ATE A SOME STRING. HE WAS VERY ILL AND NOT EATING. THE STAFF AT PARRISH CREEK WERE VERY GENTLE WITH HIM AND REALIZED QUICKLY THAT HE NEEDED SURGERY. THEY KEPT ME UP TO DA...
I BROUGHT MY CAT IN AFTER HE ATE A SOME STRING. HE WAS VERY ILL AND NOT EATING. THE STAFF AT PARRISH CREEK WERE VERY GENTLE WITH HIM AND REALIZED QUICKLY THAT HE NEEDED SURGERY. THEY KEPT ME UP TO DATE ON EVERYTHING GOING ON AND REASSURED ME ALONG THE WAY. I'M SO GRATEFUL THEY WERE THERE AND HELPED HIM. HE IS NOW MUCH BETTER AND ALMOST BACK TO NORMAL.
Laken Austin
23 Feb 2017
Unfortunately, we never did get to work with the actual vet at Parrish Creek. When we took our 5 month old puppy for his shots, the staff acted like he was poorly behaved and obnoxious. He was new to ...
Unfortunately, we never did get to work with the actual vet at Parrish Creek. When we took our 5 month old puppy for his shots, the staff acted like he was poorly behaved and obnoxious. He was new to the vet and excited/nervous. When I asked for a quote to have him microchipped and fixed, they gave me a printout of the costs (which I appreciated). The low cost was $350 and the high was $440! After seeing these numbers we ended up driving our boy 3 hours back to our vet in Idaho.. where the total cost of neutering him and getting him microchipped was $175. The staff in Idaho treat him like a million bucks every time and are more worried about the pet than the money. I'm sure Parrish Creek is fabulous, we just didn't have a very good experience. It's worth the 3 hour drive to Idaho for our puppy's healthcare.
Michael Criddle
10 Feb 2017
I am very unhappy with the service I got at this clinic. We called ahead of time and told them exactly what was happening with our bird and was told it would be $80, when we got to the clinic it had ...
I am very unhappy with the service I got at this clinic. We called ahead of time and told them exactly what was happening with our bird and was told it would be $80, when we got to the clinic it had increased to $200 which we paid before they would see the bird, when we went back to pick up the bird they extorted another $250 out of us before they would let us take the bird home. It's a $400 bird and they charged us $450 to confirm that it had bruising and nothing else wrong. They should have called to approve additional services beyond the $200 agreed to up front.
Tiffany Cohen
30 Nov 2016
I started going to Parrish Creek for my "exotic" pets and always have had a wonderful experience. All the vets are knowledgeable and great to work with. I recently adopted a cat and found out here had...
I started going to Parrish Creek for my "exotic" pets and always have had a wonderful experience. All the vets are knowledgeable and great to work with. I recently adopted a cat and found out here had some pretty bad dental issues. We had our first visit on a Friday and by Wednesday they had him fixed up. Eating has been much easier for him and I am so grateful for the staff here!
Lauren M.
24 Oct 2016
Such an incredible place. Our Scarlet Macaw was having chronic issues that could not be solved by other vets....until we came here! They diagnosed her and did all the tests she needed within a very ti...
Such an incredible place. Our Scarlet Macaw was having chronic issues that could not be solved by other vets....until we came here! They diagnosed her and did all the tests she needed within a very timely manner and you can tell they did it with care. She was considered an "aggressive" bird prior to her visit, her demeanor has completely changed and she appears to be a happy bird again! Thanks to the veterinarians and staff at Parrish Creek! We will be bringing all of our birds here in the future! Thank you so much for everything that you do here!
M N.
24 Oct 2016
This clinic is as good as they get! We had a very positive experience with our sugar gliders. All the staff are incredibly knowledgeable and caring. I would recommend this clinic to anyone with Sug...
This clinic is as good as they get! We had a very positive experience with our sugar gliders. All the staff are incredibly knowledgeable and caring. I would recommend this clinic to anyone with Sugar gliders, birds or other exotic pets.
Lori Thomas
4 Oct 2016
MY previous vet referred me to Dr Folland because he couldn't handle my birds issue. I was very surprised when Dr Folland and his staff stayed al almost an hour and a half past closing time with me an...
MY previous vet referred me to Dr Folland because he couldn't handle my birds issue. I was very surprised when Dr Folland and his staff stayed al almost an hour and a half past closing time with me and my bird. He went over everything about her with me . You can tell that him and his staff really cares about the animals. I'm very selective and cautious on who I let near my birds they are like my children. I will be staying with Dr folland as their regular vet.
Jennifer Ramsey
28 Jun 2016
Dr. Folland continues to be the absolute best vet around! i brought him a chicken this time, which since he is the only accredited bird vet in the state was far easier for him than the goat. My chicke...
Dr. Folland continues to be the absolute best vet around! i brought him a chicken this time, which since he is the only accredited bird vet in the state was far easier for him than the goat. My chicken is already doing better.
Cutler C.
6 Jun 2016
I breed rare and endangered reptiles. I have tried a lot of vets in the Salt Lake City area but Parrish Creek Veterinary Clinic is the only place I trust nowadays.They are up to speed on the latest te...
I breed rare and endangered reptiles. I have tried a lot of vets in the Salt Lake City area but Parrish Creek Veterinary Clinic is the only place I trust nowadays.They are up to speed on the latest techniques and technology and they have fair prices. They don't try to sell me stuff I don't need and they're always professional and follow up to see how my animals are doing.I am grateful to have a veterinary clinic of this quality close by!
Kambi V.
15 Dec 2015
I drive from American Fork,Ut to take my birds here for the best care. they really know their stuff and the staff is amazing.
Reagan Compton
14 Nov 2015
Dr. Folland Did a great job caring for and neutering my little rabbit. We have lost a rabbit in the past because we cheaped out and just went to a dog/cat vet, so I was very worried. The friendly staf...
Dr. Folland Did a great job caring for and neutering my little rabbit. We have lost a rabbit in the past because we cheaped out and just went to a dog/cat vet, so I was very worried. The friendly staff made my appointment so easy. He was up and running around that same night! Well worth the money, after all you are paying for top notch professional care!
Polli S.
1 Oct 2015
I chose this vet after my daughter went on a school field trip there. When i took my dog- Each time I went in, the staff was very indifferent and even rude. I really don't know why. I paid my bill an...
I chose this vet after my daughter went on a school field trip there. When i took my dog- Each time I went in, the staff was very indifferent and even rude. I really don't know why. I paid my bill and didn't bother them with questions. When my dog was sick and I was worried about her, I asked every hour for the three hours she was there for an update. The receptionist was very put out and distraught at having to tell me anything. She was short and not compassionate.
Megan Boyer
25 Aug 2015
I just got my sugar glider neutered here and I seriously can not praise Parrish Creek enough!!!!!! They were so helpful! They made a little binder with a picture of him on the front, explaining the an...
I just got my sugar glider neutered here and I seriously can not praise Parrish Creek enough!!!!!! They were so helpful! They made a little binder with a picture of him on the front, explaining the anasthesia, and the meds and everything, they gave me information on all the emergency vets here, and went above and beyond! They explained everything, and we're seriously so kind and genuinely cared about my glider, and had very reasonable prices! The staff was so nice, and stayed after because we ran into traffic and were a little late to pick him up, and then they answered all of our questions and concerns with care, and didn't act like they were in a rush or we were being inconvenient (even though we were)! Just thought I would give them a good review for my amazing experience!
Stitch Thanks you :)
LynnofAlaska
22 Jul 2015
Parrish Creek Veterinarians & their supporting staff have been absolutely WONDERFUL. I have three blue and gold macaws. They have the knowledge and experience to treat them, and they do it with kindne...
Parrish Creek Veterinarians & their supporting staff have been absolutely WONDERFUL. I have three blue and gold macaws. They have the knowledge and experience to treat them, and they do it with kindness and concern. I have also watched many happy customers enter and exit this clinic with every kind of pet you could imagine, from parrots to iguanas to Peruvian pot belly pigs.
My four parrots are happy and healthy all thanks to the Parrish Creek Veterinary Clinic
Chris H.
24 Jun 2015
The staff is super friendly and very helpful. They have created a binder for my dog for me to take home with all his info and always give me advice and samples so he stays happy and healthy.
Brooke Miner
1 May 2015
My husband an myself started going to Dr. Foland for our 1st bird we purchased back 7 years ago. He has always done a fabulous job and the staff have always been very courteous. We now have a non -pro...
My husband an myself started going to Dr. Foland for our 1st bird we purchased back 7 years ago. He has always done a fabulous job and the staff have always been very courteous. We now have a non -profit Exotic Parrot Rescue and we wouldn't go anywhere else. We currently took in two in the same week, which makes 32 and counting. He is more expensive than most but he is great at what he does, so you get what you pay for. Birds take tons of work and can be very expensive, but I wouldn't trade what we do for anything. I would highly recommend Parrish for your vet needs. Especially birds.
D N.
24 Mar 2015
If I could rate them 0 stars I would. The actual veterinarian seems like a nice enough guy and pretty competent. I go in there my dog ends up dying. The staff is beyond rude. I leave with my dog to ...
If I could rate them 0 stars I would. The actual veterinarian seems like a nice enough guy and pretty competent. I go in there my dog ends up dying. The staff is beyond rude. I leave with my dog to bury her. I tell the staff that my wife will be taking care of the bill in a few minutes. They don't give me time to even get home before they start calling and leaving nasty messages on my wife's phone. They ended up leaving two or three nasty messages before my wife could call them back within an hour and settle up the five hundred and five dollar bill for pumping an iv into my dog and then sit there and watch as she dies. In the end I don't really care about paying the bill and I had no problem paying it. What I do have a problem with is the completely unprofessional staff. Avoid this clinic at all costs. some of the most horrible, rude and ignorant staff I have ever dealt with.
Nathan Kemp
20 Jan 2015
I brought my rat, Harvard, in because he'd been bitten by a fellow rat. Dr. Love did a great job taking care of him. The wound wasn't severe and she didn't try to do more than needed to be done. It wa...
I brought my rat, Harvard, in because he'd been bitten by a fellow rat. Dr. Love did a great job taking care of him. The wound wasn't severe and she didn't try to do more than needed to be done. It was great to have him cared for by someone who recognized the great pet rats are, as they sometimes get a bad rap. And, of course, she was very knowledgeable and knew exactly what she was doing. She gave me good advise about how to reintroduce Harvard back to his buddies with (hopefully) no more incidents.
Reese P.
20 Oct 2014
Everyone there was very nice and my questions were answered and my bird taken care of but the "fix" they used came off less than a week after it was put on. When I went back to have it put back on the...
Everyone there was very nice and my questions were answered and my bird taken care of but the "fix" they used came off less than a week after it was put on. When I went back to have it put back on they charged me more than twice what they'd charged me one week before. Basically what I got out of that is that they don't back up their work. They are SUPER expensive. $44 for about 15 minutes of their time to check on a procedure I'd already paid $300 on. Again, very nice people. I really liked Dr. Echols. Just ridiculous prices for work they won't back up.
Matthew M.
4 Mar 2012
This vets office is the best!! Dr. Folland specializes in birds but we take both of our dogs here, one of which is a guide dog for the blind. Compared to other clinics they are very affordable and ...
This vets office is the best!! Dr. Folland specializes in birds but we take both of our dogs here, one of which is a guide dog for the blind. Compared to other clinics they are very affordable and take good care of your animals and don't overcharge for medications. We've been to three other vets in the area and this is the best one we have found.
Linda A.
9 Jan 2010
While Dr. Folland is an excellent vet, test after test after test was/is taken when they aren't really necessary. I DO believe in blood tests, and understand a baseline test...but blood tests each an...
While Dr. Folland is an excellent vet, test after test after test was/is taken when they aren't really necessary. I DO believe in blood tests, and understand a baseline test...but blood tests each and every time you go in is a little over the top.
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