Aug. 27, 2015
This review was emailed to Draper Animal Hospital:
Dianne M. - When Miss Mia's veterinarian retired and left the state, I was lost. ...Yes, I am fussy when it comes to how my Mia is goin... Read More
Aug. 27, 2015
This review was emailed to Draper Animal Hospital:
Dianne M. - When Miss Mia's veterinarian retired and left the state, I was lost. ...Yes, I am fussy when it comes to how my Mia is going to be handled, cleanliness of the exam rooms and other areas that most people don't even think about questioning, such as treatment areas and the surgical rooms. In other words, I was not only stuck, but beginning to wonder how I was going to get her medication including her vaccinations and heartworm medication and, of course, a reliable veterinarian. I knew that the old Draper Animal Hospital had been sold and, with spending a lot of time in researching, I found Dr. Chapman and his staff. I took a chance and made an appointment for the minor procedure of a nail trim. That way, I could find out what I really wanted to know...who was going to take Miss Mia? What a great surprise - a clean clinic, a great and friendly staff that was gentle and kind to the animals that were in there, and they wanted me to take a tour of the facility. That is what surprised me the most... It was great to be invited to look around and see how up-to-date everything was. When I met Dr. Chapman he welcomed me to Draper Animal Hospital and answered all my questions without any hesitation. He wanted me to know ...that Miss Mia and myself were welcomed back at any time. Within a few weeks, Mia was due for her yearly physical, and I did not hesitate and had no problem getting an appointment. Once again, I was treated with friendly service, but most of all, my Mia was treated like she was going to get the best of care. Everything was explained: a great way to get...medication to my home from their website was set up while I was there. Customer service has disappeared in the majority of places, but not at Draper Animal Hospital. I could not have been more pleased with the overall service from Dr. Chapman and everyone of his staff, (they) are at the very top of taking care of anyone's pets who enter the building. I sincerely hope that Dr. Chapman never leaves for I have found a place for Miss Mia that I feel very comfortable with. To Dr. Chapman and all of his staff...KEEP UP THE GREAT WORK! -A Big Thank You, Miss Mia-Noel & her Mom. Read Less