45 Reviews

Draper Animal Hospital

Draper, Utah
General Info
Draper Animal Hospital
Office Phone: 801-553-2104
783 East 12300 South Ste A
Draper, UT 84020
Reviews
Jim Wilkins
23 May 2018
REPORT
So i will start with, up to today, my experience with Draper Animal Hospital was very good. I think Dr. Chapman & his staff are very good. That being said, we had a miscommunication on charges on my... Read More
So i will start with, up to today, my experience with Draper Animal Hospital was very good. I think Dr. Chapman & his staff are very good. That being said, we had a miscommunication on charges on my latest visit. I get it, those things happen, but I was unhappy about it & asked to have someone call me The office manager called, & explained why the charges were what they were & said her team is "extremely well-trained" & would never misstate a charge I believe I was specifically told would not apply. Again, I get it, the person who told me that may have made a mistake, or I may have - at the end of the day, it is what it is. I was effectively told to find a new vet. Interesting customer service approach. In my experience (on both sides of these situations), a simple, "I'm sorry there was a miscommunication. Here are our policies. i will reiterate with our staff to ensure everyone understands". Very simple, very effective & an easy resolution. To be clear, I at no point raised my voice, argued, refused to pay, nor did i request anything from them other than an explanation & an assurance that this type of thing shouldn't happen again. Instead, she absolutely refused to form any sort of apology - I was told that she "needs to "protect" her staff" & they will be "happy to send my dog's records to another veterinarian". I asked, "you want me to stop being a customer?" (twice) & was told yes. Like i said, an interesting & very unique approach to customer service. So regretfully, I would recommend people searching for a vet look elsewhere Read Less
Brooke Dimond
18 Apr 2018
REPORT
The front desk receptionist was rude. Looked at me like I was an idiot. I immediately left and went to cottonwood animal hospital. Very disappointed.
Isabella Eskelson
23 Jan 2018
REPORT
They were amazing! I run a small rabbit rescue and they took amazing care of our current rescue rabbit! They did a great exam and thy were all super kind and treated the rescue bunny like family! I wo... Read More
They were amazing! I run a small rabbit rescue and they took amazing care of our current rescue rabbit! They did a great exam and thy were all super kind and treated the rescue bunny like family! I would definitely recommend them! Also there isn't a long wait and the prices are amazing! ❀️ Read Less
Jessica Petersen
27 Sep 2017
REPORT
Dr. Chapman has been great to help our senior dog get to a place where he isn't so sore walking around. He has also been more than willing to answer any question I have and explaining his answer full... Read More
Dr. Chapman has been great to help our senior dog get to a place where he isn't so sore walking around. He has also been more than willing to answer any question I have and explaining his answer fully and easy to understand. Thanks Draper Animal Hospital for being so great!!! Read Less
Lewis Wayman
3 Sep 2017
REPORT
No doubt they have great customer service. But their pricing structure is ridiculous. I asked while my puppy was under if they can remove a small claw left from birth. They said they would take care o... Read More
No doubt they have great customer service. But their pricing structure is ridiculous. I asked while my puppy was under if they can remove a small claw left from birth. They said they would take care of it free of charge. When I picked him up I had fees over $130 for the claw. One being a ✌🏼bandage fee✌🏼 The other being a ✌🏼towel fee✌🏼 Wasn't happy about these slide under the door feed. Not very professional. Be honest with your customers. 😞 Read Less
Nancy C.
14 Aug 2017
REPORT
Attentive, organized, caring, thorough, knowledgeable. Those are the first words that come to me and I have plenty other positives ones to describe them. I had taken or spoken to three others in the a... Read More
Attentive, organized, caring, thorough, knowledgeable. Those are the first words that come to me and I have plenty other positives ones to describe them. I had taken or spoken to three others in the area and my senior dog is well cared for by the staff at Draper Animal Hospital. Β I trust them with my fur babies. Β They're thorough and get it right the first time rather than experimenting on them like some do and they take the right amount of time to assess the needs of your pet. Β I also appreciate their responsiveness when leaving a voicemail or emailing and the follow through on requests. Β My vet search has ended and happy to have found them. Read Less
Dan Bunker
10 Aug 2017
REPORT
The staff at Draper Animal Hospital is extremely friendly and make the whole experience an excellent and memorable one. I've received a followup phone call after every appointment, sometimes even on t... Read More
The staff at Draper Animal Hospital is extremely friendly and make the whole experience an excellent and memorable one. I've received a followup phone call after every appointment, sometimes even on the weekend when the clinic is closed. After our first visit for a wellness checkup on a brand new puppy, I received a welcome card in the mail with welcome messages from the clinic staff. Every appointment is very personalized when you check in, with the staff greeting your pet by name. Our first wellness checkup with Dr. Chapman was excellent, and he took all the time necessary to explain in great detail everything I'd need to be a successful first-time puppy owner. It wasn't rushed, and he does a great job at investing time and energy in a positive, long-term relationship with his patients and their owners. I'm a first-time dog owner, so the price of the wellness exam seemed a little steep, but in my opinion it's worth every penny to have an experience where my dog doesn't fear going to the vet, and where the vet is very personable and is happy to answer every last lingering question you may have. Siggy and I highly recommend Draper Animal Hospital. Read Less
Olivia Pelton
12 May 2017
REPORT
I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder beca... Read More
I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder because he would hold up his right front leg and wouldn't pick his neck up. We were going to Banfield Pet Hospital (don't recommend) and after doing X-rays and not seeing anything, they put him on pain Meds and muscle relaxers for almost 2 months! The issue has never fully gone away. Sometimes he will scratch on the door and start yiping, he walks with his head down a lot, it has been so sad to not know what to do. I thought maybe he would be like this forever... until yesterday. I have hope now! Dr Chapman at Draper Animal Hospital is a pet chiropractic and after I explained all of this to him, he examined Danni and found his cervical spine was out at his neck. He did a complete adjustment on him from neck to tail. Danni was super brave. We came home and he was a new dog! Holding his head up higher than I've seen in a year and he seemed happier. I never knew Pets could get chiropractic but I'm so happy I found this vet! It may take a couple more adjustments before it's a permanent fix but I have hope now that my lil guy won't be in pain anymore. The hardest part for me is realizing he's been having neck pain and probably headaches for over a year and I had no idea what to do. Can you imagine having a cricked neck for a year! I also want to add that not only is Dr Chapman great, so is the whole staff at DAH. Everyone is super friendly and they love on my Danni and talk to him and comfort him. It's nice to not feel like just another number and actually feel cared for. #sothankfuleveryday Read Less
Olivia H.
11 May 2017
REPORT
I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder beca... Read More
I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder because he would hold up his right front leg and wouldn't pick his neck up. We were going to Banfield Pet Hospital (don't recommend) and after doing X-rays and not seeing anything, they put him on pain Meds and muscle relaxers for almost 2 months! The issue has never fully gone away. Sometimes he will scratch on the door and start yiping, he walks with his head down a lot, it has been so sad to not know what to do. I thought maybe he would be like this forever... until yesterday. I have hope now! Dr Chapman at Draper Animal Hospital is a pet chiropractic and after I explained all of this to him, he examined Danni and found his cervical spine was out at his neck. He did a complete adjustment on him from neck to tail. Danni was super brave. We came home and he was a new dog! Holding his head up higher than I've seen in a year and he seemed happier. I never knew Pets could get chiropractic but I'm so happy I found this vet! It may take a couple more adjustments before it's a permanent fix but I have hope now that my lil guy won't be in pain anymore. The hardest part for me is realizing he's been having neck pain and probably headaches for over a year and I had no idea what to do. Can you imagine having a cricked neck for a year! I also want to add that not only is Dr Chapman great, so is the whole staff at DAH. Everyone is super friendly and they love on my Danni and talk to him and comfort him. It's nice to not feel like just another number and actually feel cared for. Β #sothankfuleveryday Read Less
Rob Dautel
5 Jan 2017
REPORT
What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for... Read More
What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for years now. Some reviews say the prices are high, but I don't find them to be out of reason with any other vet in the area and more so, Dr. Chapman and his team give our dogs and cats the love and attention they deserve. Our pets are family to us and even if the prices were higher, and again, I don't feel they are, you cannot put a price on that local, "family" feeling. The staff always follows up with a phone call to see how our pets are doing, they know us when we come in, and sure, some of that maybe notes on a computer, but I believe it's more than that. They really know us and our furry family. They remember details, ask questions, talk to us, talk to our pets. Things you can't put a price on. Thank you to Tara, Lindsee, Taylor, Dr. Chapman, and the entire staff for being such a wonderful group of people and helping us through both the fun and the trying times.Read Less
Rob D.
5 Jan 2017
REPORT
What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for... Read More
What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for years now.Some reviews say the prices are high, but I don't find them to be out of reason with any other vet in the area and more so, Dr. Chapman and his team give our dogs and cats the love and attention they deserve. Our pets are family to us and even if the prices were higher, and again, I don't feel they are, you cannot put a price on that local, "family" feeling.I will say we did take our dogs here back under the old ownership, I believe it was Dr. Moore, and at that time we did find the prices astronomical compared to others, and the service somewhat lack luster, but that was a long time ago and a different group of people. The only thing that is the same since those days is the building's location so I would not base your opinions on old reviews.The staff always follows up with a phone call to see how our pets are doing, they know us when we come in, and sure, some of that may be notes on a computer, but I believe it's more than that- They really know us and our furry family. They remember details, ask questions, talk to us, talk to our pets. Things you can't put a price on.Thank you to Tara, Lindsee, Taylor, Dr. Chapman, and the entire staff for being such a wonderful group of people and helping us through both the fun and the trying times. Read Less
Nicole Grotepas
7 Dec 2016
REPORT
Super helpful on the phone as I was looking for quotes on a dental cleaning. Navigating the maze of cat-health is daunting, especially when the dollars keep adding up. The tech spent a lot of time ans... Read More
Super helpful on the phone as I was looking for quotes on a dental cleaning. Navigating the maze of cat-health is daunting, especially when the dollars keep adding up. The tech spent a lot of time answering my questions and I appreciated her patience and candor. Read Less
Michelle Beaves
28 Sep 2016
REPORT
We loved the staff and Doctor here, but the prices are ridiculous. They up charge you on everything and we took our dogs to another office down the street and were charged almost half the cost of what... Read More
We loved the staff and Doctor here, but the prices are ridiculous. They up charge you on everything and we took our dogs to another office down the street and were charged almost half the cost of what we were being charged here. It was pretty disappointing to say the least. Read Less
Chelsy Wallace Morton
8 Sep 2016
REPORT
People be warned. You are getting ripped off. Prices else where are about half of what they charge. Their puppy package is unnecessary procedures to get you to pay more. You can get the same package s... Read More
People be warned. You are getting ripped off. Prices else where are about half of what they charge. Their puppy package is unnecessary procedures to get you to pay more. You can get the same package somewhere else for the same price but it will include the neuter. Read Less
Ashley Herzog
7 Aug 2016
REPORT
Dr. Chapman.. Where do I begin?! Since day one of meeting him he had blown us away with how personable and patient he was with all of our many questions concerning our little pups. He takes the time t... Read More
Dr. Chapman.. Where do I begin?! Since day one of meeting him he had blown us away with how personable and patient he was with all of our many questions concerning our little pups. He takes the time to get to know you and make your animals comfortable with him. We always knew Dr. Chapman was the best hence why we drive such a far distance just to see him, we have tried other vets and literally NOBODY comes close to Dr. Chapman! From the excellent ladies upfront, to the technicians every person in this office makes you want to come back for more! Even in the scariest situations with our pups they have made us feel comfortable in their care! Read Less
Ash L
12 May 2016
REPORT
He is so sweet. My girl had ear problems, and he fixed her right up. Plus Generous! He donated some benches to the new dog park in Draper!
Brett McCormack
4 May 2016
REPORT
We have had a great experience with these guys. We got all our shots and everything done with them. They all know our dogs name and treat us very well. Very nice loving people.
Allyson J.
28 Feb 2016
REPORT
I used to work here when Dr. Moore owned it.I have a hard time trusting my dog with anyone other than Dr. Moore, so I have been shopping around for a place to get my girl spayed. The prices used to be... Read More
I used to work here when Dr. Moore owned it.I have a hard time trusting my dog with anyone other than Dr. Moore, so I have been shopping around for a place to get my girl spayed. The prices used to be quite reasonable... They have gone up. Although receptionist was very friendly, I was told I cannot get an estimate for a spay without paying $47 for him to "tailor the estimate to my pet's needs." I mentioned that I used to work there. I originally called for her records, but figured I would ask to see if I would like to take her there again. I see absolutely no reason to pay for an office visit at a hospital that she already has records at. I am very knowledgeable of what she needs and what I want done. I have never, ever, been denied an estimate without paying $50 for an office visit. I know I want blood work done, an IV, and a microchip. If they have the same software they used to it's extremely simple to do. I see this as a ploy to bring people in, and extremely unfair. I am scheduling her spay today and have called at least 8 other animal hospitals and was immediately given an estimate based on what I wanted. I respect Dr. Moore more than any other professional I've worked with. He was so amazing with my pets and extremely generous with my girl and previous pets, as well as kind to me. He deserved to retire, but I am sad to see what has happened. I'm sure Dr. Chapman is a decent vet, I don't believe Dr. Moore would sell his practice to someone who isn't, but this is pure greed and extremely unattractive as a potential client. I would have loved to have her spayed at my former employer's hospital, but I will not pay $50 for this man to examine my healthy pet and give me an estimate. Extremely bad business idea, I haven't worked in another hospital since, so this is from a consumers' point of view, also.I would advise Dr. Chapman to reconsider this. If he does, I may end up liking the place and changing my stance. For now, I'm leaving an honest review. This used to be a wonderful place. We had such great, loyal clients and a wonderful Doctor. I miss my old boss and his wife. I can't judge the doctor myself, as I haven't been in since ownership has changed, but I can tell you that it's a rip off to pay that for a freaking estimate. Read Less
Whoopers Cat
18 Feb 2016
REPORT
We have taken our pets to see Dr. Chapman for years and now we take them to his own facility Draper Animal Hospital. Great staff ! You could not take your pets to a better place or vet than Dr. Chap... Read More
We have taken our pets to see Dr. Chapman for years and now we take them to his own facility Draper Animal Hospital. Great staff ! You could not take your pets to a better place or vet than Dr. Chapman. A great vet and even better person. Thanks to you and your staff. Dean and Pattie Read Less
Lynette D.
4 Feb 2016
REPORT
Wonderful people and they actually care about your pet here. They are friendly and caring I am very happy with this vet.
10 Jan 2016
REPORT
Thank you so much for taking such good care of our baby Brownie. She's feeling so much better even now, and we owe that all to you. She's getting lots of love on her way to recovery!
Esther Honing
21 Nov 2015
REPORT
Nothing but high praise for Dr. Chapman and his extremely friendly and helpful staff. Our sweetheart dog Murphy got diagnosed with colon cancer a few months ago. As his illness progressed he received ... Read More
Nothing but high praise for Dr. Chapman and his extremely friendly and helpful staff. Our sweetheart dog Murphy got diagnosed with colon cancer a few months ago. As his illness progressed he received excellent care here. Dr. Chapman and his staff were very respectful and compassionate, both towards our family and Murphy as we ultimately had to let go of Murphy. The aftercare we received was stellar! It is pretty clear that these people really care about pets and their adopted parents... Read Less
Brooklyn Hennefer
13 Oct 2015
REPORT
Dr. Chapman & his staff are beyond incredible. My visit was extremely thorough and Dr. Chapman made sure to answer all of my questions. I felt at ease once we were done. He took his time to get my dog... Read More
Dr. Chapman & his staff are beyond incredible. My visit was extremely thorough and Dr. Chapman made sure to answer all of my questions. I felt at ease once we were done. He took his time to get my dog to warm up to him and you really can tell this man has a passion for what he does. Thank you for being such a welcoming place! We will always go back to Draper Animal Hospital. Read Less
Jena Eby
27 Sep 2015
REPORT
See below rude handling of account. My pet was seen 9/3/15 one day after returning from being out of the country. I had left my phone home with credit cards in it. I happen to have my passport alon... Read More
See below rude handling of account. My pet was seen 9/3/15 one day after returning from being out of the country. I had left my phone home with credit cards in it. I happen to have my passport along with $100 still in from trip. I carry one emergency check in my purse at all time. I gladly gave $100 and offered to write check for balance. Michelle treated me as if I were a thug trying to get free services! Would not accept my check. She handed me office phone and dialed my own number not believing in didn't have it with me, like it would ring in my purse or something. How humiliating! Mind you she did take $100. I leave with a balance of 194.25 being treated awful. I was then texted from 2 different numbers and emailed with same tone from Michelle. Threat of lawyers? 19 days and no less than 10 rude messages like one below. No mention of how my pet is. 9/23/15 I need to hear from you today with payment information to pay off your account for Emma Joe's veterinary care, medications, and tests. Today, you owe $194. 25. I would prefer to handle this in-house, if I send your account to Draper Animal Hospital's attorney for collections, you will incur additional fees. Michelle Draper Animal Hospital 783 East 12300 South Draper, UT 84020 Read Less
Jena E.
25 Sep 2015
REPORT
See below rude handling of account. left messages for doctor to call me never heard from him.My Β pet was seen one day after returning from being out of the country. I had left my phone home with credi... Read More
See below rude handling of account. left messages for doctor to call me never heard from him.My Β pet was seen one day after returning from being out of the country. I had left my phone home with credit cards in it. Β I happen to have my passport along with $100 still in from trip. I carry one emergency check in my purse at all time. I gladly gave $100 and offered to write check for balance. Michelle treated me as if I were a thug trying to get free services! Β Would not accept my check. She handed me office phone and dialed my own number not believing i did not have it with me, like it would ring in my purse or something. How humiliating! Mind you she did take Β $100 so I leave with a balance of 194.25 being treated awful. I was then texted from 2 different numbers and emailed with same tone from Michelle. Threat of lawyers? 19 days and no less than 10 rude messages like one below. No mention of how my pet is. I need to hear from you today with payment information to pay off your account for Emma Joe's veterinary care, medications, and tests. Β Today, you owe $194. 25. Β I would prefer to handle this in-house, if I send your account to Draper Animal Hospital's attorney for collections, you will incur additional fees.Michelle Draper Animal Hospital783 East 12300 SouthDraper, UT 84020 Read Less
Draper Animal Hospital
17 Sep 2015
REPORT
Aug. 27, 2015 This review was emailed to Draper Animal Hospital: Dianne M. - When Miss Mia's veterinarian retired and left the state, I was lost. ...Yes, I am fussy when it comes to how my Mia is goin... Read More
Aug. 27, 2015 This review was emailed to Draper Animal Hospital: Dianne M. - When Miss Mia's veterinarian retired and left the state, I was lost. ...Yes, I am fussy when it comes to how my Mia is going to be handled, cleanliness of the exam rooms and other areas that most people don't even think about questioning, such as treatment areas and the surgical rooms. In other words, I was not only stuck, but beginning to wonder how I was going to get her medication including her vaccinations and heartworm medication and, of course, a reliable veterinarian. I knew that the old Draper Animal Hospital had been sold and, with spending a lot of time in researching, I found Dr. Chapman and his staff. I took a chance and made an appointment for the minor procedure of a nail trim. That way, I could find out what I really wanted to know...who was going to take Miss Mia? What a great surprise - a clean clinic, a great and friendly staff that was gentle and kind to the animals that were in there, and they wanted me to take a tour of the facility. That is what surprised me the most... It was great to be invited to look around and see how up-to-date everything was. When I met Dr. Chapman he welcomed me to Draper Animal Hospital and answered all my questions without any hesitation. He wanted me to know ...that Miss Mia and myself were welcomed back at any time. Within a few weeks, Mia was due for her yearly physical, and I did not hesitate and had no problem getting an appointment. Once again, I was treated with friendly service, but most of all, my Mia was treated like she was going to get the best of care. Everything was explained: a great way to get...medication to my home from their website was set up while I was there. Customer service has disappeared in the majority of places, but not at Draper Animal Hospital. I could not have been more pleased with the overall service from Dr. Chapman and everyone of his staff, (they) are at the very top of taking care of anyone's pets who enter the building. I sincerely hope that Dr. Chapman never leaves for I have found a place for Miss Mia that I feel very comfortable with. To Dr. Chapman and all of his staff...KEEP UP THE GREAT WORK! -A Big Thank You, Miss Mia-Noel & her Mom. Read Less
Jill Wardell
2 Sep 2015
REPORT
Dr Chapman is the most amazing veterinarian...his "bedside manor" is far better than doctors for us humans. I have a Jack Russell- she tore her ACL, I interviewed a few different places, and, Dr Chap... Read More
Dr Chapman is the most amazing veterinarian...his "bedside manor" is far better than doctors for us humans. I have a Jack Russell- she tore her ACL, I interviewed a few different places, and, Dr Chapman made the most sense to me. He preformed her surgery, and the after care, it was just how I would have expected for myself. He is wonderful with animals and awesome with their parents. Very loving and compassionate with all involved- We are now going through treatments for cirrhosis of the liver, she's on a daily dose of steroids and is on a low protein prescription diet dog food. I also appreciate his staff, they are all so nice and personable- they love their jobs and their employer! I would 100% without a doubt trust Dr Chapman with my little girl and her health! If you're looking for a great VET you should give Dr Chapman a try, trust me you won't be sorry! Thanks Draper Animal Hospital- You're all the best! Jill Read Less
Jane Putnam
29 Jul 2015
REPORT
Dr. Chapman and his staff are wonderful! They provided prompt, attentive service, and the pricing is very reasonable. They spend all the time needed to get the pet's history and discuss the situation.... Read More
Dr. Chapman and his staff are wonderful! They provided prompt, attentive service, and the pricing is very reasonable. They spend all the time needed to get the pet's history and discuss the situation. We just moved to the area and didn't have a vet close by yet - we are so glad we found Draper Animal Hospital. Read Less
Justin Laura
21 Jul 2015
REPORT
Dr. Chapman and his staff are the absolute best of the best! I 100% recommend bringing your pet here! I did a lot of research before picking a Veterinarian when I moved to Draper and I'm so happy I fo... Read More
Dr. Chapman and his staff are the absolute best of the best! I 100% recommend bringing your pet here! I did a lot of research before picking a Veterinarian when I moved to Draper and I'm so happy I found Dr. Chapman. Everyone in the office is so caring. My dog recently got really sick and Dr. Chapman saved his life! We couldn't be more thankful! Thank you to everyone at Draper Animal Hospital for taking care of my best friend!! Read Less
Brian Wright
26 May 2015
REPORT
The Staff and Dr Chapman were very compassionate and professional at a very tough time. We had to put down our beloved dog. They did everything to make the process the best it could be. Dr Chapman and... Read More
The Staff and Dr Chapman were very compassionate and professional at a very tough time. We had to put down our beloved dog. They did everything to make the process the best it could be. Dr Chapman and the staff showed kindness while clearly explaining what to expect. We will be happy to use Draper Animal Hospital with a future pet. Read Less
Nakole M.
28 Jan 2015
REPORT
I have 1 special needs dog. Another that is truly scared of people and hates men outside of our home. The atmosphere and positive energy flowing through the air is absolutely amazing. If I hadent seen... Read More
I have 1 special needs dog. Another that is truly scared of people and hates men outside of our home. The atmosphere and positive energy flowing through the air is absolutely amazing. If I hadent seen it with my own eyes I would never of believed it. Not one but both of my dogs let Dr. Chapman treat them not only with office visits, but with chiropractic adjustments. I now have two dog's that are no longer afraid of going to the clinic. We have Wagging tailes and enough kisses to go around for all. Their body language shows enough for me..And did I forget to mention it's CLEAN and a pleasant staff. I absolutely recommend Draper Animal Hospital!Thank you for making my 4 legged kids comfortable and at ease. Read Less
Windie Darrington
14 Oct 2014
REPORT
As a responsible pet owner for over 20 years I have visited with many vets. Dr. Chapman and his staff at Draper Animal Hospital is the first time I have left a vet and felt not only my pets life but a... Read More
As a responsible pet owner for over 20 years I have visited with many vets. Dr. Chapman and his staff at Draper Animal Hospital is the first time I have left a vet and felt not only my pets life but also my life has been enriched. It is very safe to say I have found the vet who will treat all my pets for the rest of my life. Read Less
trpetty
6 Jan 2013
REPORT
To anyone looking for a Veterinarian and staff that will treat your pet as if it was their own, then this is the place. Truly AWESOME people work with Dr. Chris Moore. An amazing doctor who cares for ... Read More
To anyone looking for a Veterinarian and staff that will treat your pet as if it was their own, then this is the place. Truly AWESOME people work with Dr. Chris Moore. An amazing doctor who cares for you and your pet. The experience I had was life changing. I had a puppy who was diagnosed correctly by Chris with a congenital birth defect, renal failure. Through the whole process my wife and I were treated with so much compassion, respect and love by not only Chris and his wife, but the entire staff that even when we made the choice to put our little puppy dog Grizz to sleep, we knew right then and there that for as long as we lived in this area and had little fluffy extensions to our family and in our home we were not going to frequent any other animal doctor. We now have 2 little fluffy extensions, Bruin and Nalle, to our family and fully trust and appreciate the excellent level of care our pets receive in the impressively capable hands of Dr. Chris Moore and the staff of Draper Animal Hospital. From my heart and soul, Thank you. Best Regards, Thomas R. Petty and all the Petty Celebration Read Less
lmoffat
18 Sep 2012
REPORT
We met Dr. Moore's wife at Draper Days where they had a tent set up during the festivities with information about pet care. Later, our neighbor's dog ingested snail bait and almost died if it hadn't ... Read More
We met Dr. Moore's wife at Draper Days where they had a tent set up during the festivities with information about pet care. Later, our neighbor's dog ingested snail bait and almost died if it hadn't have been for Draper Animal Hospital & Dr. Moore's timely assistance. Our experience at Draper Animal Hospital was excellent. The staff was very accomodating and super friendly. We were impressed by not only their knowledge but the many number of years experience their staff have. They seemed very committed to what they do. We will definetly recommend them to our friends. Read Less
Charles S.
4 Jul 2012
REPORT
This place is great! Dr. Moore is a very caring and kind veterinarian. We took our little Mojo in with a severe eye injury. Rather than the $3,500 surgery recommended by the eye specialists, Dr. Moore... Read More
This place is great! Dr. Moore is a very caring and kind veterinarian. We took our little Mojo in with a severe eye injury. Rather than the $3,500 surgery recommended by the eye specialists, Dr. Moore gave us the option of trying some "old school" techniques that saved us LOTS of $$$.Neither option guaranteed the Mojee Man would get to keep his eye. Thanks to the diligence and tender loving care shown by the Drs. and staff at Draper Animal Hospital, our puppy still has two bright, bulgy, eyes!We are so pleased with the service and professionalism of this place. And we are so grateful that Mojo is still a two-eyed little buddy. Read Less
Shemmah
11 Jun 2012
REPORT
I took my brothers new cat in because of a metal looking object in her mouth which turned out to be a twig...lol. The Vetrinarian was really good about it and didn't charge me for the visit. Very nice... Read More
I took my brothers new cat in because of a metal looking object in her mouth which turned out to be a twig...lol. The Vetrinarian was really good about it and didn't charge me for the visit. Very nice staff. Highly recommeded. Read Less
Jaime4
7 Apr 2012
REPORT
Dr. Moore has been treating my dogs for almost two years since I moved to Utah. He brings a passion and compassion to his job that is comforting when you are dealing with a sick pet. I would highly ... Read More
Dr. Moore has been treating my dogs for almost two years since I moved to Utah. He brings a passion and compassion to his job that is comforting when you are dealing with a sick pet. I would highly recommend his services to anyone who has a beloved pet! Read Less
Draperanimalhospital
22 Oct 2011
REPORT
My name is Chris Moore, and I am the Veterinarian at Draper Animal Hospital. I am very sorry that your Golden passed away, my deepest sympathy. I would like to apologize for our miscommunication over ... Read More
My name is Chris Moore, and I am the Veterinarian at Draper Animal Hospital. I am very sorry that your Golden passed away, my deepest sympathy. I would like to apologize for our miscommunication over the tests and the medicine. I had just returned from an advanced course on canine cardiology and wanted to share with you some information on a new heart medicine that can help a weak heart pump better. I agree they are expensive. I never intended to make you feel like a bad mom and I hope you'll accept my apology. Read Less
Debbe
22 Oct 2011
REPORT
Doctor Moore and his staff are wonderful people. He has been my Vet for many years and has been knowledgeable, kind and helpful. I lost my two best friends this year and Doctor Moore worked tirelessly... Read More
Doctor Moore and his staff are wonderful people. He has been my Vet for many years and has been knowledgeable, kind and helpful. I lost my two best friends this year and Doctor Moore worked tirelessly to save both of my dogs from the effects of their disease. He was truly compassionate and caring in his treatment of Beau and Shadow. Read Less
eathelok
6 Sep 2011
REPORT
I am amazed at the work Dr. Moore did with the surgery of my dog. He had a tumor growing over his eye, but had not bothered him much. I had had it checked and it was not cancer earlier that year. It... Read More
I am amazed at the work Dr. Moore did with the surgery of my dog. He had a tumor growing over his eye, but had not bothered him much. I had had it checked and it was not cancer earlier that year. It was beginning to be harder for him to see out of that eye, but it did not slow him down. I had been out of work ,and was hoping to get him in for surgery when I got back to work. However, he scratched it causing a LOT of bleeding. I called my vet who could not get him into surgery for at least two days or more. I then called Dr. Moore and he saw him right away, and did the surgery the same day. He was afraid he would lose his eye, because the tumor had gone into his eyelid. The surgery took more hours than Dr. Moore had thought, and as I understand was very tegious. Today Sir Raffles is beautiful and has no real scaring and has a great life, because of Dr. Moore. Eathel Read Less
BBP24
28 Jun 2011
REPORT
I just moved to Utah a few months before my visit to Draper Animal Hospital with my 14 year old Golden, who had cancer (with huge tumors) and cardiomyopathy/heart failure. She had been chronically ill... Read More
I just moved to Utah a few months before my visit to Draper Animal Hospital with my 14 year old Golden, who had cancer (with huge tumors) and cardiomyopathy/heart failure. She had been chronically ill for a long time and was being managed very well by our old vet prior to moving. I went to Draper Animal for a refill on her prescriptions and to get some pain meds for her because it was getting obvious she was getting uncomfortable and heading down that path quickly, so my main goal was to keep her comfortable. The vet pushed changing very expensive tests and wanted to change her meds, which I declined since she had been managed very well over the last couple years on the meds she was already on and I feared changing anything would cost her dearly. I explained that my goal was to keep her comfortable and there was nothing different we could do with the results of any expensive tests, but I left feeling like a horrible mom because I didn't want to put her through those tests to ""help"" her any way I could. She was 14!! I took her to a different vet who gave me pain meds which came in very handy to keep her comfortable as she died a couple months later. I felt this place was much more expensive than our previous vet and was pushing for expensive treatments that were unnecessary and made me feel horrible for not wanting to do them. I will definitely not be taking my other dog there. Read Less
jodiwinegar
6 Dec 2010
REPORT
i was referred to Doc Moore by a long time friend, and i have to say he & his staff were fantastic. walking into a vet's office with any apprehensive animal is as much fun as a DDS visit for humans, ... Read More
i was referred to Doc Moore by a long time friend, and i have to say he & his staff were fantastic. walking into a vet's office with any apprehensive animal is as much fun as a DDS visit for humans, however, Dr Moore has a clean & tidy place, welcoming and freindly staff, smells clean & not of animal & cleaner, fabulous! first time my 12 y/o beagle wasnt terrified immediately. fast, freindly serivce, professional, and caring!! great & timely follow up! it was a fabulous experience!! thanks Doc Moore! Read Less
utahvegdiver
29 May 2008
REPORT
Doctor Chris Moore, and his entire staff at Draper Animal Hospital are great. We have been taking our pets to this facility since moving to Draper several years ago. Dr. Moore and his staff are frie... Read More
Doctor Chris Moore, and his entire staff at Draper Animal Hospital are great. We have been taking our pets to this facility since moving to Draper several years ago. Dr. Moore and his staff are friendly, knowledgeable, caring, and professional. We have nothing but good things to say about them, and they are a wonderful asset to the community! Read Less
larengel
31 Oct 2007
REPORT
I feel very fortunate to have found Vet Chris Moore to oversee the care of our animals. Chris not only takes a genuine interest in the animals but what's in the best interest of their owners as well.... Read More
I feel very fortunate to have found Vet Chris Moore to oversee the care of our animals. Chris not only takes a genuine interest in the animals but what's in the best interest of their owners as well. While I know Chris has gone thru some personally troubling times, I've never seen that interfere with his professional, caring service. Read Less
bryanandsusan
2 Jun 2006
REPORT
We've been utilizing Draper Animal Hospital's boarding services frequently since we moved to Utah 9 months ago. It's the first time Jake seems to like going to the vet! They are wonderful and really... Read More
We've been utilizing Draper Animal Hospital's boarding services frequently since we moved to Utah 9 months ago. It's the first time Jake seems to like going to the vet! They are wonderful and really care about the animals! Read Less
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(801) 553-2104
783 E 12300 South
Draper Utah 84020
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
09:00AM-14:00PM
Saturday
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09:00AM-14:00PM
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Draper Animal Hospital

Draper, Utah
(45)
783 E 12300 South
Draper Utah 84020
Draper Animal Hospital
Office Phone: 801-553-2104
783 East 12300 South Ste A
Draper, UT 84020
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
09:00AM-14:00PM
Saturday
09:00AM-14:00PM
Jim Wilkins
23 May 2018
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REPORT
So i will start with, up to today, my experience with Draper Animal Hospital was very good. I think Dr. Chapman & his staff are very good. That being said, we had a miscommunication on charges on my... Read More
So i will start with, up to today, my experience with Draper Animal Hospital was very good. I think Dr. Chapman & his staff are very good. That being said, we had a miscommunication on charges on my latest visit. I get it, those things happen, but I was unhappy about it & asked to have someone call me The office manager called, & explained why the charges were what they were & said her team is "extremely well-trained" & would never misstate a charge I believe I was specifically told would not apply. Again, I get it, the person who told me that may have made a mistake, or I may have - at the end of the day, it is what it is. I was effectively told to find a new vet. Interesting customer service approach. In my experience (on both sides of these situations), a simple, "I'm sorry there was a miscommunication. Here are our policies. i will reiterate with our staff to ensure everyone understands". Very simple, very effective & an easy resolution. To be clear, I at no point raised my voice, argued, refused to pay, nor did i request anything from them other than an explanation & an assurance that this type of thing shouldn't happen again. Instead, she absolutely refused to form any sort of apology - I was told that she "needs to "protect" her staff" & they will be "happy to send my dog's records to another veterinarian". I asked, "you want me to stop being a customer?" (twice) & was told yes. Like i said, an interesting & very unique approach to customer service. So regretfully, I would recommend people searching for a vet look elsewhere Read Less
Brooke Dimond
18 Apr 2018
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The front desk receptionist was rude. Looked at me like I was an idiot. I immediately left and went to cottonwood animal hospital. Very disappointed.
Isabella Eskelson
23 Jan 2018
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They were amazing! I run a small rabbit rescue and they took amazing care of our current rescue rabbit! They did a great exam and thy were all super kind and treated the rescue bunny like family! I wo... Read More
They were amazing! I run a small rabbit rescue and they took amazing care of our current rescue rabbit! They did a great exam and thy were all super kind and treated the rescue bunny like family! I would definitely recommend them! Also there isn't a long wait and the prices are amazing! ❀️ Read Less
Jessica Petersen
27 Sep 2017
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Dr. Chapman has been great to help our senior dog get to a place where he isn't so sore walking around. He has also been more than willing to answer any question I have and explaining his answer full... Read More
Dr. Chapman has been great to help our senior dog get to a place where he isn't so sore walking around. He has also been more than willing to answer any question I have and explaining his answer fully and easy to understand. Thanks Draper Animal Hospital for being so great!!! Read Less
Lewis Wayman
3 Sep 2017
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No doubt they have great customer service. But their pricing structure is ridiculous. I asked while my puppy was under if they can remove a small claw left from birth. They said they would take care o... Read More
No doubt they have great customer service. But their pricing structure is ridiculous. I asked while my puppy was under if they can remove a small claw left from birth. They said they would take care of it free of charge. When I picked him up I had fees over $130 for the claw. One being a ✌🏼bandage fee✌🏼 The other being a ✌🏼towel fee✌🏼 Wasn't happy about these slide under the door feed. Not very professional. Be honest with your customers. 😞 Read Less
Nancy C.
14 Aug 2017
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Attentive, organized, caring, thorough, knowledgeable. Those are the first words that come to me and I have plenty other positives ones to describe them. I had taken or spoken to three others in the a... Read More
Attentive, organized, caring, thorough, knowledgeable. Those are the first words that come to me and I have plenty other positives ones to describe them. I had taken or spoken to three others in the area and my senior dog is well cared for by the staff at Draper Animal Hospital. Β I trust them with my fur babies. Β They're thorough and get it right the first time rather than experimenting on them like some do and they take the right amount of time to assess the needs of your pet. Β I also appreciate their responsiveness when leaving a voicemail or emailing and the follow through on requests. Β My vet search has ended and happy to have found them. Read Less
Dan Bunker
10 Aug 2017
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The staff at Draper Animal Hospital is extremely friendly and make the whole experience an excellent and memorable one. I've received a followup phone call after every appointment, sometimes even on t... Read More
The staff at Draper Animal Hospital is extremely friendly and make the whole experience an excellent and memorable one. I've received a followup phone call after every appointment, sometimes even on the weekend when the clinic is closed. After our first visit for a wellness checkup on a brand new puppy, I received a welcome card in the mail with welcome messages from the clinic staff. Every appointment is very personalized when you check in, with the staff greeting your pet by name. Our first wellness checkup with Dr. Chapman was excellent, and he took all the time necessary to explain in great detail everything I'd need to be a successful first-time puppy owner. It wasn't rushed, and he does a great job at investing time and energy in a positive, long-term relationship with his patients and their owners. I'm a first-time dog owner, so the price of the wellness exam seemed a little steep, but in my opinion it's worth every penny to have an experience where my dog doesn't fear going to the vet, and where the vet is very personable and is happy to answer every last lingering question you may have. Siggy and I highly recommend Draper Animal Hospital. Read Less
Olivia Pelton
12 May 2017
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I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder beca... Read More
I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder because he would hold up his right front leg and wouldn't pick his neck up. We were going to Banfield Pet Hospital (don't recommend) and after doing X-rays and not seeing anything, they put him on pain Meds and muscle relaxers for almost 2 months! The issue has never fully gone away. Sometimes he will scratch on the door and start yiping, he walks with his head down a lot, it has been so sad to not know what to do. I thought maybe he would be like this forever... until yesterday. I have hope now! Dr Chapman at Draper Animal Hospital is a pet chiropractic and after I explained all of this to him, he examined Danni and found his cervical spine was out at his neck. He did a complete adjustment on him from neck to tail. Danni was super brave. We came home and he was a new dog! Holding his head up higher than I've seen in a year and he seemed happier. I never knew Pets could get chiropractic but I'm so happy I found this vet! It may take a couple more adjustments before it's a permanent fix but I have hope now that my lil guy won't be in pain anymore. The hardest part for me is realizing he's been having neck pain and probably headaches for over a year and I had no idea what to do. Can you imagine having a cricked neck for a year! I also want to add that not only is Dr Chapman great, so is the whole staff at DAH. Everyone is super friendly and they love on my Danni and talk to him and comfort him. It's nice to not feel like just another number and actually feel cared for. #sothankfuleveryday Read Less
Olivia H.
11 May 2017
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REPORT
I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder beca... Read More
I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder because he would hold up his right front leg and wouldn't pick his neck up. We were going to Banfield Pet Hospital (don't recommend) and after doing X-rays and not seeing anything, they put him on pain Meds and muscle relaxers for almost 2 months! The issue has never fully gone away. Sometimes he will scratch on the door and start yiping, he walks with his head down a lot, it has been so sad to not know what to do. I thought maybe he would be like this forever... until yesterday. I have hope now! Dr Chapman at Draper Animal Hospital is a pet chiropractic and after I explained all of this to him, he examined Danni and found his cervical spine was out at his neck. He did a complete adjustment on him from neck to tail. Danni was super brave. We came home and he was a new dog! Holding his head up higher than I've seen in a year and he seemed happier. I never knew Pets could get chiropractic but I'm so happy I found this vet! It may take a couple more adjustments before it's a permanent fix but I have hope now that my lil guy won't be in pain anymore. The hardest part for me is realizing he's been having neck pain and probably headaches for over a year and I had no idea what to do. Can you imagine having a cricked neck for a year! I also want to add that not only is Dr Chapman great, so is the whole staff at DAH. Everyone is super friendly and they love on my Danni and talk to him and comfort him. It's nice to not feel like just another number and actually feel cared for. Β #sothankfuleveryday Read Less
Rob Dautel
5 Jan 2017
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What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for... Read More
What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for years now. Some reviews say the prices are high, but I don't find them to be out of reason with any other vet in the area and more so, Dr. Chapman and his team give our dogs and cats the love and attention they deserve. Our pets are family to us and even if the prices were higher, and again, I don't feel they are, you cannot put a price on that local, "family" feeling. The staff always follows up with a phone call to see how our pets are doing, they know us when we come in, and sure, some of that maybe notes on a computer, but I believe it's more than that. They really know us and our furry family. They remember details, ask questions, talk to us, talk to our pets. Things you can't put a price on. Thank you to Tara, Lindsee, Taylor, Dr. Chapman, and the entire staff for being such a wonderful group of people and helping us through both the fun and the trying times.Read Less
Rob D.
5 Jan 2017
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REPORT
What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for... Read More
What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for years now.Some reviews say the prices are high, but I don't find them to be out of reason with any other vet in the area and more so, Dr. Chapman and his team give our dogs and cats the love and attention they deserve. Our pets are family to us and even if the prices were higher, and again, I don't feel they are, you cannot put a price on that local, "family" feeling.I will say we did take our dogs here back under the old ownership, I believe it was Dr. Moore, and at that time we did find the prices astronomical compared to others, and the service somewhat lack luster, but that was a long time ago and a different group of people. The only thing that is the same since those days is the building's location so I would not base your opinions on old reviews.The staff always follows up with a phone call to see how our pets are doing, they know us when we come in, and sure, some of that may be notes on a computer, but I believe it's more than that- They really know us and our furry family. They remember details, ask questions, talk to us, talk to our pets. Things you can't put a price on.Thank you to Tara, Lindsee, Taylor, Dr. Chapman, and the entire staff for being such a wonderful group of people and helping us through both the fun and the trying times. Read Less
Nicole Grotepas
7 Dec 2016
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Super helpful on the phone as I was looking for quotes on a dental cleaning. Navigating the maze of cat-health is daunting, especially when the dollars keep adding up. The tech spent a lot of time ans... Read More
Super helpful on the phone as I was looking for quotes on a dental cleaning. Navigating the maze of cat-health is daunting, especially when the dollars keep adding up. The tech spent a lot of time answering my questions and I appreciated her patience and candor. Read Less
Michelle Beaves
28 Sep 2016
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We loved the staff and Doctor here, but the prices are ridiculous. They up charge you on everything and we took our dogs to another office down the street and were charged almost half the cost of what... Read More
We loved the staff and Doctor here, but the prices are ridiculous. They up charge you on everything and we took our dogs to another office down the street and were charged almost half the cost of what we were being charged here. It was pretty disappointing to say the least. Read Less
Chelsy Wallace Morton
8 Sep 2016
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People be warned. You are getting ripped off. Prices else where are about half of what they charge. Their puppy package is unnecessary procedures to get you to pay more. You can get the same package s... Read More
People be warned. You are getting ripped off. Prices else where are about half of what they charge. Their puppy package is unnecessary procedures to get you to pay more. You can get the same package somewhere else for the same price but it will include the neuter. Read Less
Ashley Herzog
7 Aug 2016
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Dr. Chapman.. Where do I begin?! Since day one of meeting him he had blown us away with how personable and patient he was with all of our many questions concerning our little pups. He takes the time t... Read More
Dr. Chapman.. Where do I begin?! Since day one of meeting him he had blown us away with how personable and patient he was with all of our many questions concerning our little pups. He takes the time to get to know you and make your animals comfortable with him. We always knew Dr. Chapman was the best hence why we drive such a far distance just to see him, we have tried other vets and literally NOBODY comes close to Dr. Chapman! From the excellent ladies upfront, to the technicians every person in this office makes you want to come back for more! Even in the scariest situations with our pups they have made us feel comfortable in their care! Read Less
Ash L
12 May 2016
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He is so sweet. My girl had ear problems, and he fixed her right up. Plus Generous! He donated some benches to the new dog park in Draper!
Brett McCormack
4 May 2016
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We have had a great experience with these guys. We got all our shots and everything done with them. They all know our dogs name and treat us very well. Very nice loving people.
Allyson J.
28 Feb 2016
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I used to work here when Dr. Moore owned it.I have a hard time trusting my dog with anyone other than Dr. Moore, so I have been shopping around for a place to get my girl spayed. The prices used to be... Read More
I used to work here when Dr. Moore owned it.I have a hard time trusting my dog with anyone other than Dr. Moore, so I have been shopping around for a place to get my girl spayed. The prices used to be quite reasonable... They have gone up. Although receptionist was very friendly, I was told I cannot get an estimate for a spay without paying $47 for him to "tailor the estimate to my pet's needs." I mentioned that I used to work there. I originally called for her records, but figured I would ask to see if I would like to take her there again. I see absolutely no reason to pay for an office visit at a hospital that she already has records at. I am very knowledgeable of what she needs and what I want done. I have never, ever, been denied an estimate without paying $50 for an office visit. I know I want blood work done, an IV, and a microchip. If they have the same software they used to it's extremely simple to do. I see this as a ploy to bring people in, and extremely unfair. I am scheduling her spay today and have called at least 8 other animal hospitals and was immediately given an estimate based on what I wanted. I respect Dr. Moore more than any other professional I've worked with. He was so amazing with my pets and extremely generous with my girl and previous pets, as well as kind to me. He deserved to retire, but I am sad to see what has happened. I'm sure Dr. Chapman is a decent vet, I don't believe Dr. Moore would sell his practice to someone who isn't, but this is pure greed and extremely unattractive as a potential client. I would have loved to have her spayed at my former employer's hospital, but I will not pay $50 for this man to examine my healthy pet and give me an estimate. Extremely bad business idea, I haven't worked in another hospital since, so this is from a consumers' point of view, also.I would advise Dr. Chapman to reconsider this. If he does, I may end up liking the place and changing my stance. For now, I'm leaving an honest review. This used to be a wonderful place. We had such great, loyal clients and a wonderful Doctor. I miss my old boss and his wife. I can't judge the doctor myself, as I haven't been in since ownership has changed, but I can tell you that it's a rip off to pay that for a freaking estimate. Read Less
Whoopers Cat
18 Feb 2016
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We have taken our pets to see Dr. Chapman for years and now we take them to his own facility Draper Animal Hospital. Great staff ! You could not take your pets to a better place or vet than Dr. Chap... Read More
We have taken our pets to see Dr. Chapman for years and now we take them to his own facility Draper Animal Hospital. Great staff ! You could not take your pets to a better place or vet than Dr. Chapman. A great vet and even better person. Thanks to you and your staff. Dean and Pattie Read Less
Lynette D.
4 Feb 2016
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Wonderful people and they actually care about your pet here. They are friendly and caring I am very happy with this vet.
10 Jan 2016
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Thank you so much for taking such good care of our baby Brownie. She's feeling so much better even now, and we owe that all to you. She's getting lots of love on her way to recovery!
Esther Honing
21 Nov 2015
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Nothing but high praise for Dr. Chapman and his extremely friendly and helpful staff. Our sweetheart dog Murphy got diagnosed with colon cancer a few months ago. As his illness progressed he received ... Read More
Nothing but high praise for Dr. Chapman and his extremely friendly and helpful staff. Our sweetheart dog Murphy got diagnosed with colon cancer a few months ago. As his illness progressed he received excellent care here. Dr. Chapman and his staff were very respectful and compassionate, both towards our family and Murphy as we ultimately had to let go of Murphy. The aftercare we received was stellar! It is pretty clear that these people really care about pets and their adopted parents... Read Less
Brooklyn Hennefer
13 Oct 2015
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Dr. Chapman & his staff are beyond incredible. My visit was extremely thorough and Dr. Chapman made sure to answer all of my questions. I felt at ease once we were done. He took his time to get my dog... Read More
Dr. Chapman & his staff are beyond incredible. My visit was extremely thorough and Dr. Chapman made sure to answer all of my questions. I felt at ease once we were done. He took his time to get my dog to warm up to him and you really can tell this man has a passion for what he does. Thank you for being such a welcoming place! We will always go back to Draper Animal Hospital. Read Less
Jena Eby
27 Sep 2015
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See below rude handling of account. My pet was seen 9/3/15 one day after returning from being out of the country. I had left my phone home with credit cards in it. I happen to have my passport alon... Read More
See below rude handling of account. My pet was seen 9/3/15 one day after returning from being out of the country. I had left my phone home with credit cards in it. I happen to have my passport along with $100 still in from trip. I carry one emergency check in my purse at all time. I gladly gave $100 and offered to write check for balance. Michelle treated me as if I were a thug trying to get free services! Would not accept my check. She handed me office phone and dialed my own number not believing in didn't have it with me, like it would ring in my purse or something. How humiliating! Mind you she did take $100. I leave with a balance of 194.25 being treated awful. I was then texted from 2 different numbers and emailed with same tone from Michelle. Threat of lawyers? 19 days and no less than 10 rude messages like one below. No mention of how my pet is. 9/23/15 I need to hear from you today with payment information to pay off your account for Emma Joe's veterinary care, medications, and tests. Today, you owe $194. 25. I would prefer to handle this in-house, if I send your account to Draper Animal Hospital's attorney for collections, you will incur additional fees. Michelle Draper Animal Hospital 783 East 12300 South Draper, UT 84020 Read Less
Jena E.
25 Sep 2015
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REPORT
See below rude handling of account. left messages for doctor to call me never heard from him.My Β pet was seen one day after returning from being out of the country. I had left my phone home with credi... Read More
See below rude handling of account. left messages for doctor to call me never heard from him.My Β pet was seen one day after returning from being out of the country. I had left my phone home with credit cards in it. Β I happen to have my passport along with $100 still in from trip. I carry one emergency check in my purse at all time. I gladly gave $100 and offered to write check for balance. Michelle treated me as if I were a thug trying to get free services! Β Would not accept my check. She handed me office phone and dialed my own number not believing i did not have it with me, like it would ring in my purse or something. How humiliating! Mind you she did take Β $100 so I leave with a balance of 194.25 being treated awful. I was then texted from 2 different numbers and emailed with same tone from Michelle. Threat of lawyers? 19 days and no less than 10 rude messages like one below. No mention of how my pet is. I need to hear from you today with payment information to pay off your account for Emma Joe's veterinary care, medications, and tests. Β Today, you owe $194. 25. Β I would prefer to handle this in-house, if I send your account to Draper Animal Hospital's attorney for collections, you will incur additional fees.Michelle Draper Animal Hospital783 East 12300 SouthDraper, UT 84020 Read Less
Draper Animal Hospital
17 Sep 2015
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REPORT
Aug. 27, 2015 This review was emailed to Draper Animal Hospital: Dianne M. - When Miss Mia's veterinarian retired and left the state, I was lost. ...Yes, I am fussy when it comes to how my Mia is goin... Read More
Aug. 27, 2015 This review was emailed to Draper Animal Hospital: Dianne M. - When Miss Mia's veterinarian retired and left the state, I was lost. ...Yes, I am fussy when it comes to how my Mia is going to be handled, cleanliness of the exam rooms and other areas that most people don't even think about questioning, such as treatment areas and the surgical rooms. In other words, I was not only stuck, but beginning to wonder how I was going to get her medication including her vaccinations and heartworm medication and, of course, a reliable veterinarian. I knew that the old Draper Animal Hospital had been sold and, with spending a lot of time in researching, I found Dr. Chapman and his staff. I took a chance and made an appointment for the minor procedure of a nail trim. That way, I could find out what I really wanted to know...who was going to take Miss Mia? What a great surprise - a clean clinic, a great and friendly staff that was gentle and kind to the animals that were in there, and they wanted me to take a tour of the facility. That is what surprised me the most... It was great to be invited to look around and see how up-to-date everything was. When I met Dr. Chapman he welcomed me to Draper Animal Hospital and answered all my questions without any hesitation. He wanted me to know ...that Miss Mia and myself were welcomed back at any time. Within a few weeks, Mia was due for her yearly physical, and I did not hesitate and had no problem getting an appointment. Once again, I was treated with friendly service, but most of all, my Mia was treated like she was going to get the best of care. Everything was explained: a great way to get...medication to my home from their website was set up while I was there. Customer service has disappeared in the majority of places, but not at Draper Animal Hospital. I could not have been more pleased with the overall service from Dr. Chapman and everyone of his staff, (they) are at the very top of taking care of anyone's pets who enter the building. I sincerely hope that Dr. Chapman never leaves for I have found a place for Miss Mia that I feel very comfortable with. To Dr. Chapman and all of his staff...KEEP UP THE GREAT WORK! -A Big Thank You, Miss Mia-Noel & her Mom. Read Less
Jill Wardell
2 Sep 2015
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Dr Chapman is the most amazing veterinarian...his "bedside manor" is far better than doctors for us humans. I have a Jack Russell- she tore her ACL, I interviewed a few different places, and, Dr Chap... Read More
Dr Chapman is the most amazing veterinarian...his "bedside manor" is far better than doctors for us humans. I have a Jack Russell- she tore her ACL, I interviewed a few different places, and, Dr Chapman made the most sense to me. He preformed her surgery, and the after care, it was just how I would have expected for myself. He is wonderful with animals and awesome with their parents. Very loving and compassionate with all involved- We are now going through treatments for cirrhosis of the liver, she's on a daily dose of steroids and is on a low protein prescription diet dog food. I also appreciate his staff, they are all so nice and personable- they love their jobs and their employer! I would 100% without a doubt trust Dr Chapman with my little girl and her health! If you're looking for a great VET you should give Dr Chapman a try, trust me you won't be sorry! Thanks Draper Animal Hospital- You're all the best! Jill Read Less
Jane Putnam
29 Jul 2015
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Dr. Chapman and his staff are wonderful! They provided prompt, attentive service, and the pricing is very reasonable. They spend all the time needed to get the pet's history and discuss the situation.... Read More
Dr. Chapman and his staff are wonderful! They provided prompt, attentive service, and the pricing is very reasonable. They spend all the time needed to get the pet's history and discuss the situation. We just moved to the area and didn't have a vet close by yet - we are so glad we found Draper Animal Hospital. Read Less
Justin Laura
21 Jul 2015
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Dr. Chapman and his staff are the absolute best of the best! I 100% recommend bringing your pet here! I did a lot of research before picking a Veterinarian when I moved to Draper and I'm so happy I fo... Read More
Dr. Chapman and his staff are the absolute best of the best! I 100% recommend bringing your pet here! I did a lot of research before picking a Veterinarian when I moved to Draper and I'm so happy I found Dr. Chapman. Everyone in the office is so caring. My dog recently got really sick and Dr. Chapman saved his life! We couldn't be more thankful! Thank you to everyone at Draper Animal Hospital for taking care of my best friend!! Read Less
Brian Wright
26 May 2015
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The Staff and Dr Chapman were very compassionate and professional at a very tough time. We had to put down our beloved dog. They did everything to make the process the best it could be. Dr Chapman and... Read More
The Staff and Dr Chapman were very compassionate and professional at a very tough time. We had to put down our beloved dog. They did everything to make the process the best it could be. Dr Chapman and the staff showed kindness while clearly explaining what to expect. We will be happy to use Draper Animal Hospital with a future pet. Read Less
Nakole M.
28 Jan 2015
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I have 1 special needs dog. Another that is truly scared of people and hates men outside of our home. The atmosphere and positive energy flowing through the air is absolutely amazing. If I hadent seen... Read More
I have 1 special needs dog. Another that is truly scared of people and hates men outside of our home. The atmosphere and positive energy flowing through the air is absolutely amazing. If I hadent seen it with my own eyes I would never of believed it. Not one but both of my dogs let Dr. Chapman treat them not only with office visits, but with chiropractic adjustments. I now have two dog's that are no longer afraid of going to the clinic. We have Wagging tailes and enough kisses to go around for all. Their body language shows enough for me..And did I forget to mention it's CLEAN and a pleasant staff. I absolutely recommend Draper Animal Hospital!Thank you for making my 4 legged kids comfortable and at ease. Read Less
Windie Darrington
14 Oct 2014
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As a responsible pet owner for over 20 years I have visited with many vets. Dr. Chapman and his staff at Draper Animal Hospital is the first time I have left a vet and felt not only my pets life but a... Read More
As a responsible pet owner for over 20 years I have visited with many vets. Dr. Chapman and his staff at Draper Animal Hospital is the first time I have left a vet and felt not only my pets life but also my life has been enriched. It is very safe to say I have found the vet who will treat all my pets for the rest of my life. Read Less
trpetty
6 Jan 2013
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To anyone looking for a Veterinarian and staff that will treat your pet as if it was their own, then this is the place. Truly AWESOME people work with Dr. Chris Moore. An amazing doctor who cares for ... Read More
To anyone looking for a Veterinarian and staff that will treat your pet as if it was their own, then this is the place. Truly AWESOME people work with Dr. Chris Moore. An amazing doctor who cares for you and your pet. The experience I had was life changing. I had a puppy who was diagnosed correctly by Chris with a congenital birth defect, renal failure. Through the whole process my wife and I were treated with so much compassion, respect and love by not only Chris and his wife, but the entire staff that even when we made the choice to put our little puppy dog Grizz to sleep, we knew right then and there that for as long as we lived in this area and had little fluffy extensions to our family and in our home we were not going to frequent any other animal doctor. We now have 2 little fluffy extensions, Bruin and Nalle, to our family and fully trust and appreciate the excellent level of care our pets receive in the impressively capable hands of Dr. Chris Moore and the staff of Draper Animal Hospital. From my heart and soul, Thank you. Best Regards, Thomas R. Petty and all the Petty Celebration Read Less
lmoffat
18 Sep 2012
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REPORT
We met Dr. Moore's wife at Draper Days where they had a tent set up during the festivities with information about pet care. Later, our neighbor's dog ingested snail bait and almost died if it hadn't ... Read More
We met Dr. Moore's wife at Draper Days where they had a tent set up during the festivities with information about pet care. Later, our neighbor's dog ingested snail bait and almost died if it hadn't have been for Draper Animal Hospital & Dr. Moore's timely assistance. Our experience at Draper Animal Hospital was excellent. The staff was very accomodating and super friendly. We were impressed by not only their knowledge but the many number of years experience their staff have. They seemed very committed to what they do. We will definetly recommend them to our friends. Read Less
Charles S.
4 Jul 2012
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This place is great! Dr. Moore is a very caring and kind veterinarian. We took our little Mojo in with a severe eye injury. Rather than the $3,500 surgery recommended by the eye specialists, Dr. Moore... Read More
This place is great! Dr. Moore is a very caring and kind veterinarian. We took our little Mojo in with a severe eye injury. Rather than the $3,500 surgery recommended by the eye specialists, Dr. Moore gave us the option of trying some "old school" techniques that saved us LOTS of $$$.Neither option guaranteed the Mojee Man would get to keep his eye. Thanks to the diligence and tender loving care shown by the Drs. and staff at Draper Animal Hospital, our puppy still has two bright, bulgy, eyes!We are so pleased with the service and professionalism of this place. And we are so grateful that Mojo is still a two-eyed little buddy. Read Less
Shemmah
11 Jun 2012
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I took my brothers new cat in because of a metal looking object in her mouth which turned out to be a twig...lol. The Vetrinarian was really good about it and didn't charge me for the visit. Very nice... Read More
I took my brothers new cat in because of a metal looking object in her mouth which turned out to be a twig...lol. The Vetrinarian was really good about it and didn't charge me for the visit. Very nice staff. Highly recommeded. Read Less
Jaime4
7 Apr 2012
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Dr. Moore has been treating my dogs for almost two years since I moved to Utah. He brings a passion and compassion to his job that is comforting when you are dealing with a sick pet. I would highly ... Read More
Dr. Moore has been treating my dogs for almost two years since I moved to Utah. He brings a passion and compassion to his job that is comforting when you are dealing with a sick pet. I would highly recommend his services to anyone who has a beloved pet! Read Less
Draperanimalhospital
22 Oct 2011
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My name is Chris Moore, and I am the Veterinarian at Draper Animal Hospital. I am very sorry that your Golden passed away, my deepest sympathy. I would like to apologize for our miscommunication over ... Read More
My name is Chris Moore, and I am the Veterinarian at Draper Animal Hospital. I am very sorry that your Golden passed away, my deepest sympathy. I would like to apologize for our miscommunication over the tests and the medicine. I had just returned from an advanced course on canine cardiology and wanted to share with you some information on a new heart medicine that can help a weak heart pump better. I agree they are expensive. I never intended to make you feel like a bad mom and I hope you'll accept my apology. Read Less
Debbe
22 Oct 2011
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Doctor Moore and his staff are wonderful people. He has been my Vet for many years and has been knowledgeable, kind and helpful. I lost my two best friends this year and Doctor Moore worked tirelessly... Read More
Doctor Moore and his staff are wonderful people. He has been my Vet for many years and has been knowledgeable, kind and helpful. I lost my two best friends this year and Doctor Moore worked tirelessly to save both of my dogs from the effects of their disease. He was truly compassionate and caring in his treatment of Beau and Shadow. Read Less
eathelok
6 Sep 2011
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I am amazed at the work Dr. Moore did with the surgery of my dog. He had a tumor growing over his eye, but had not bothered him much. I had had it checked and it was not cancer earlier that year. It... Read More
I am amazed at the work Dr. Moore did with the surgery of my dog. He had a tumor growing over his eye, but had not bothered him much. I had had it checked and it was not cancer earlier that year. It was beginning to be harder for him to see out of that eye, but it did not slow him down. I had been out of work ,and was hoping to get him in for surgery when I got back to work. However, he scratched it causing a LOT of bleeding. I called my vet who could not get him into surgery for at least two days or more. I then called Dr. Moore and he saw him right away, and did the surgery the same day. He was afraid he would lose his eye, because the tumor had gone into his eyelid. The surgery took more hours than Dr. Moore had thought, and as I understand was very tegious. Today Sir Raffles is beautiful and has no real scaring and has a great life, because of Dr. Moore. Eathel Read Less
BBP24
28 Jun 2011
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I just moved to Utah a few months before my visit to Draper Animal Hospital with my 14 year old Golden, who had cancer (with huge tumors) and cardiomyopathy/heart failure. She had been chronically ill... Read More
I just moved to Utah a few months before my visit to Draper Animal Hospital with my 14 year old Golden, who had cancer (with huge tumors) and cardiomyopathy/heart failure. She had been chronically ill for a long time and was being managed very well by our old vet prior to moving. I went to Draper Animal for a refill on her prescriptions and to get some pain meds for her because it was getting obvious she was getting uncomfortable and heading down that path quickly, so my main goal was to keep her comfortable. The vet pushed changing very expensive tests and wanted to change her meds, which I declined since she had been managed very well over the last couple years on the meds she was already on and I feared changing anything would cost her dearly. I explained that my goal was to keep her comfortable and there was nothing different we could do with the results of any expensive tests, but I left feeling like a horrible mom because I didn't want to put her through those tests to ""help"" her any way I could. She was 14!! I took her to a different vet who gave me pain meds which came in very handy to keep her comfortable as she died a couple months later. I felt this place was much more expensive than our previous vet and was pushing for expensive treatments that were unnecessary and made me feel horrible for not wanting to do them. I will definitely not be taking my other dog there. Read Less
jodiwinegar
6 Dec 2010
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i was referred to Doc Moore by a long time friend, and i have to say he & his staff were fantastic. walking into a vet's office with any apprehensive animal is as much fun as a DDS visit for humans, ... Read More
i was referred to Doc Moore by a long time friend, and i have to say he & his staff were fantastic. walking into a vet's office with any apprehensive animal is as much fun as a DDS visit for humans, however, Dr Moore has a clean & tidy place, welcoming and freindly staff, smells clean & not of animal & cleaner, fabulous! first time my 12 y/o beagle wasnt terrified immediately. fast, freindly serivce, professional, and caring!! great & timely follow up! it was a fabulous experience!! thanks Doc Moore! Read Less
utahvegdiver
29 May 2008
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Doctor Chris Moore, and his entire staff at Draper Animal Hospital are great. We have been taking our pets to this facility since moving to Draper several years ago. Dr. Moore and his staff are frie... Read More
Doctor Chris Moore, and his entire staff at Draper Animal Hospital are great. We have been taking our pets to this facility since moving to Draper several years ago. Dr. Moore and his staff are friendly, knowledgeable, caring, and professional. We have nothing but good things to say about them, and they are a wonderful asset to the community! Read Less
larengel
31 Oct 2007
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I feel very fortunate to have found Vet Chris Moore to oversee the care of our animals. Chris not only takes a genuine interest in the animals but what's in the best interest of their owners as well.... Read More
I feel very fortunate to have found Vet Chris Moore to oversee the care of our animals. Chris not only takes a genuine interest in the animals but what's in the best interest of their owners as well. While I know Chris has gone thru some personally troubling times, I've never seen that interfere with his professional, caring service. Read Less
bryanandsusan
2 Jun 2006
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We've been utilizing Draper Animal Hospital's boarding services frequently since we moved to Utah 9 months ago. It's the first time Jake seems to like going to the vet! They are wonderful and really... Read More
We've been utilizing Draper Animal Hospital's boarding services frequently since we moved to Utah 9 months ago. It's the first time Jake seems to like going to the vet! They are wonderful and really care about the animals! Read Less
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