I bought a bed, food bowls, food and a collar online and when they came I noticed the bed had a couple stains on it. The collar turned out to be too small for my new puppy so I decided to return the bed and collar. I printed out the Returns to Store Receipt to make the return and the gentleman at the checkout counter was very impressed I brought it instead of just the regular receipt as others do. For some reason however, the bed was missing from the form. The gentleman was able to find the info he needed from the regular receipt and put everything back on my card. I had a gift card so I bought two new beds. The store is fairly clean with plenty of wipes for doggy messes. Friendly staff who gave my puppy a treat at the check out counter. I will be returning to this location! Read Less