Today (Nov. 29, 2016) was the first time that I was going to go to this place for our new puppy. We have 2 dogs and 1 cat, one of the dogs we just got a few days ago, and so we were doing the usual. W... Read More
Today (Nov. 29, 2016) was the first time that I was going to go to this place for our new puppy. We have 2 dogs and 1 cat, one of the dogs we just got a few days ago, and so we were doing the usual. We just moved so our other cat and dog hadn't seen the vet yet, but had recently seen their old one. But, when I went home to let the puppy out, I walked into a bloody murder scene in my kitchen. My oldest dog had ripped out his nail on one of his paws. Of course I was supposed to go in around 5pm today, but I called the Vet to let them know the situation and they worked with me to get in both of them at the same time. As I was on the phone, freaking out as any parent would, they were calm and understanding and as I was cleaning my dog's foot the blood wouldn't stop, so they bumped the time for me to 11:45 (at the time I was calling it was 11:20) talk about fantastic. I was soooo happy they could get me in with no notice. I went in with the puppy and my older dog, and were seen right away. The puppy was healthy and put on Heartguard (as they should be) and they gave me some pain killers and antibiotics for my older dog, and explained what I should be expecting over the next little while with his nail being completely gone. They also let me know that my puppy was doing fine and that his behaviors towards food is perfectly normal, and that he may not eat as much as the recommended amount says on most dog food bags. Over all a great trip. I hope that this keeps being positive as the time goes on. They were very attentive and kept asking if I had further questions. I came completely unprepared, no stool sample for the puppy or his last shot dates, things that I would have had without the emergency, and they worked with me wonderfully. Made sure I was reassured and for sure helped me calm down from a Mom about to cry to a Mom who could manage the rest of the day. So, so far so good, and let's hope it stays that way! Read Less