41 Reviews

Timpanogos Animal Hospital

Pleasant Grove, Utah
Reviews
Leslie Wing
16 Jul 2018
REPORT
I took my 8 week old puppy in because he was acting lethargic and sick. They did a few things and ran some tests, but weren't sure exactly what the issue was. We discussed options and agreed that we... Read More
I took my 8 week old puppy in because he was acting lethargic and sick. They did a few things and ran some tests, but weren't sure exactly what the issue was. We discussed options and agreed that we should watch him for 24 hours and see how he does. They told me to call and come back if he wasn't better. I happily paid them $380 and they sent us home to watch him for 24 hours. He was much worse the following day, so I called them but they were busy and couldn't see me for another 6 hours. When I explained that it was urgent, they told me they didn't have time and I could either wait or find someone else. I chased around and I was able to find someone within a couple of hours, but unfortunately he died within 10 minutes of arriving. Timpanogos Animal Hospital just wants your money as far as I can tell. And their front desk people aren't exactly professional either. They're rude and have poor customer service skills. Read Less
Katy Lemley
12 Jul 2018
REPORT
So far my experience with Timpanogos Animal Hospital has been amazing. The staff is so professional and they really care about your pet. My dog had an infection which led to a surgery a week later. Th... Read More
So far my experience with Timpanogos Animal Hospital has been amazing. The staff is so professional and they really care about your pet. My dog had an infection which led to a surgery a week later. They explained everything that they were doing and what would be involved in the surgery. I was able to call if I had questions and concerns and the staff was quick to find an answer. On the day of the surgery, the technician reviewed everything with me before taking my dog back. I was called after the surgery and when I arrived to pick him up the tech reveiwed everything that happened, listened to my questions and concerns and informed me that I can always call and even send a picture if I have any concerns. On the same day, much later in the evening, Dr. Haslam gave me a personal call to follow up and see how my dog was doing and let me know that if I have any concerns to contact them immediately. I will definitely continue using Timpanogos Animal Hospital and will recommend it to my friends and family. Read Less
Darlene Pierce
30 Jun 2018
REPORT
I had been to a number of vets about my dog. He always has his shots and everything on time, but sounded like he had a terrible head cold, or allergies. All the different doctors put him on eye and no... Read More
I had been to a number of vets about my dog. He always has his shots and everything on time, but sounded like he had a terrible head cold, or allergies. All the different doctors put him on eye and nose drops, cough syrup,and antibiotics. When things didn't't get better, Dr. Anderson took cultures of his nose, and find that he had a bacterial infection. Since being on strong antibiotics, this is the best that I have seen him in a long time. Thank you, to Dr. Anderson and staff. They are all friendly and GREAT. Read Less
Jessica Legrand
19 Jun 2018
REPORT
I wouldn't take my pets anywhere else. The doctors are great. The receptionists and techs are friendly and knowledgeable. I feel like they genuinely care about my pets well being.
Michael Griffing
8 Jun 2018
REPORT
I just called with an urgent issue that came up last minute. I believe I spoke with a young lady named Leslie (Hope I’m correct). Extremely helpful and courteous. Well done.
Laura Wu
30 Mar 2018
REPORT
I believe Timpanogos Animal Hospital has the best veterinarians and staff around! I have been to countless clinics and nothing beats their service and care. My first dog past away 4 years ago and I ha... Read More
I believe Timpanogos Animal Hospital has the best veterinarians and staff around! I have been to countless clinics and nothing beats their service and care. My first dog past away 4 years ago and I had only taken her to this clinic once before she past. I recently adopted an older dog and took her in for her first appointment last year. Dr Anderson immediately recognized me, even after all these years! He asked how my first dog was by NAME and I had to break the sad news to him. I was absolutely blown away by their attention and love for animals. There isn't another clinic I trust more to take care of my pup. Read Less
Cayson Staples
29 Mar 2018
REPORT
Clean facilities, friendly staff, and straightforward about treatment plans. I didn't feel like they try to oversell me with any unnecessary or elaborate procedures. They were upfront about pricing, a... Read More
Clean facilities, friendly staff, and straightforward about treatment plans. I didn't feel like they try to oversell me with any unnecessary or elaborate procedures. They were upfront about pricing, and easy to schedule. They have sophisticated providers with wide range of capabilities. I would be confident bringing a critically ill or injured pet to this facility. Read Less
Spenser Arn
4 Mar 2018
REPORT
Timp Animal Hospital has been a good experience. We boarded our dogs and had some procedures done here. The staff is friendly and know what they are talking about. Our dogs loved getting boarded and... Read More
Timp Animal Hospital has been a good experience. We boarded our dogs and had some procedures done here. The staff is friendly and know what they are talking about. Our dogs loved getting boarded and were actually excited to come back (weird I know). Their procedures prices were quite expensive, but there was anesthetic involved, so to be expected. We had this procedure done while they were boarded and the dogs got all the or medicine and everything so it was very nice. The follow up appointment was a week later and went smoothly. The only reason I gave this place a 4-Star rating is because of the wait times. When we show up for a 4 o clock appointment but don’t see anyone until 4:30 is a bit frustrating. If this process could be fixed and see people closer to their appointment times would be great. Read Less
marie crawford
4 Feb 2018
REPORT
My 10 year old dog had been up all night in distress. My regular vet was booked. I called all the vets in Utah county and everyone was full including Timpanogos but they said they would fit me in. Af... Read More
My 10 year old dog had been up all night in distress. My regular vet was booked. I called all the vets in Utah county and everyone was full including Timpanogos but they said they would fit me in. After examining her the Dr gave me all the options and I decided she was ready for peace and chose to have her put down. This was one of the hardest decisions in my life. Through the whole process the whole staff treated myself and my sweet dog with the utmost compassion and understanding. I never felt rushed to make a decision or to clear the room for the next patient even though they had fit me in. They let me occupy a treatment room while crying, calling my husband and spending time with my dog for 2 hours. I am a director of a 4 star spa and understand high level customer service. I give Timpanogos Veterinary Hospital 5 stars. Thank you for your kindness on a very sad day. Read Less
Alex Edwards
19 Dec 2017
REPORT
We've taken the worlds' greatest dog and our two cats here for quite some time now. We've seen different vets, all of which have been great. Dr. Anderson is the most recent vet we've seen here, and h... Read More
We've taken the worlds' greatest dog and our two cats here for quite some time now. We've seen different vets, all of which have been great. Dr. Anderson is the most recent vet we've seen here, and he's fantastic. He even called multiple times over a weekend to check on my dog's recovery. The staff is very kind and understanding and always quick to respond and help out, especially during our times of crisis. :) When your pets are really are family, it's great to have empathetic and caring people around to help. Thank you! Read Less
Rebecca L.
18 Aug 2017
REPORT
We use Timp Animal for all 3 of our dogs. We board them there as well when we travel and can't take them with us. Recently our elderly dog had a stroke. We had to make the heartbreaking decision to pu... Read More
We use Timp Animal for all 3 of our dogs. We board them there as well when we travel and can't take them with us. Recently our elderly dog had a stroke. We had to make the heartbreaking decision to put her down. Timp employees were so compassionate and helpfully kind. Even the Boarding Manager Brita came in to say goodbye to our sweet girl. I can't say enough our they made a difficult situation somewhat bearable. We felt they genuinely cared and sad along with us. They were all so sweet and compassionate.  Say what you will sometimes about the expense. But it's expensive to have a pet, just like children. Seriously though, you know the old saying. You get what you pay for. We've always received excellent care for our fur babies. Read Less
Shannon S.
15 Aug 2017
REPORT
If it weren't for Dr Anderson's cocky and dismissive bedside manner this would be a 5 star review. Iv'e dealt with the other two Vets and had an amazing experience. It's a shame one bad apple has to r... Read More
If it weren't for Dr Anderson's cocky and dismissive bedside manner this would be a 5 star review. Iv'e dealt with the other two Vets and had an amazing experience. It's a shame one bad apple has to ruin the whole bunch! Read Less
Taylor L.
23 May 2017
REPORT
A little more pricey than average vets would be, but you really do pay for what you get! They have been amazing with all of our pets! We tried another place once and immediately decided to go back to ... Read More
A little more pricey than average vets would be, but you really do pay for what you get! They have been amazing with all of our pets! We tried another place once and immediately decided to go back to Timpanogos. The doctors and staff (especially Dr. Haslam) just show so much love and affection for our pets. We will never go anywhere else! Read Less
Andrea B
15 May 2017
REPORT
The only reason I am giving this one star is because of how clean it is. Both times I took my kitten to get vaccinated I ended up waiting an hour and a half the first time, and 40 minutes the second t... Read More
The only reason I am giving this one star is because of how clean it is. Both times I took my kitten to get vaccinated I ended up waiting an hour and a half the first time, and 40 minutes the second time (not to mention that I was the only one in the waiting room) I had told them I needed to go to work, but they begged me to stay because it would only take "5 minutes" for the vet to administer the boosters. NOPE it took 20 minutes. Both vet trips they have quoted me a price, and the price had ended up being more than double what they quoted me. I'm not an angry person, I was very nice and didn't get irritated or chew out the staff, but they didn't even apologize and they didn't even offer me a small discount. Will not be going back to this vet EVER again. Read Less
Deixo Embranco
9 May 2017
REPORT
I have five dogs and they deserve the best: that is why they all visit Timpanogos Animal Hospital. Dr. Berry is a great surgeon veterinary doctor. Timpanogos Animal Hospital is a large and very clean ... Read More
I have five dogs and they deserve the best: that is why they all visit Timpanogos Animal Hospital. Dr. Berry is a great surgeon veterinary doctor. Timpanogos Animal Hospital is a large and very clean building which to me is very important. In addition to that, the staff is very professional and friendly. My children dogs Nina, Sophie, Chillie, Minnie and Mickey love the care they get from Dr. Berry. Thanks, Dr. Berry. "That which we call LIFE is Intelligence which needs a FORM (body) to express itself. A dog is an Individual Intelligence expressing itself in the form of a dog, etc." Read Less
Tanner Beard
30 Apr 2017
REPORT
Very impressed with the Timpanogos Animal Hospital! My dog has been seen by the staff here since he was a puppy and they have always treated us like family. Recently my dog was ill and we have regular... Read More
Very impressed with the Timpanogos Animal Hospital! My dog has been seen by the staff here since he was a puppy and they have always treated us like family. Recently my dog was ill and we have regularly been in contact with the staff, more specifically Dr. Anderson. He and his staff have gone above and beyond making sure that my dog is happy and healthy and you can tell they genuinely care about his well being. They have gone out of their way time and time again and would suggest anyone who wants top-notch care for their pets to consider using them as their primary care. I have referred many friends and family to Timpanogos Animal Hospital only to hear similar, positive outcomes. Dr. Anderson and his associates are truly awesome! Read Less
Deborah Jensen
25 Apr 2017
REPORT
Very thorough, excellent vet. After trying two other vet clinics and being very disappointed, we were grateful to find Dr. Anderson. We will not take our Pekingese to any one else. Highly recommend, a... Read More
Very thorough, excellent vet. After trying two other vet clinics and being very disappointed, we were grateful to find Dr. Anderson. We will not take our Pekingese to any one else. Highly recommend, and prices are fair. Read Less
Kenn H.
3 Apr 2017
REPORT
Great staff!!  Clean and nice hospital for pets.  Thanks to Dr. Jess Anderson, Victoria and the rest of the staff.  My regular veterinary clinic was booked out for a week, Timpanogos got us in right a... Read More
Great staff!!  Clean and nice hospital for pets.  Thanks to Dr. Jess Anderson, Victoria and the rest of the staff.  My regular veterinary clinic was booked out for a week, Timpanogos got us in right away and are now going to be my new Vets.  You can really tell when a Doctor is genuinely caring and compassionate and Dr. Jess absolutely is.  Our cat was in the best hands possible! Read Less
Brandon Madsen
26 Feb 2017
REPORT
We recently put our dog down and the staff was very considerate and compassionate. They gave us all the time we wanted and addressed our needs. Thank you
Ramdas Ormond
21 Feb 2017
REPORT
We've always received top notch car for our cats and dogs here.
Faith Davis
21 Feb 2017
REPORT
Dr Anderson is so great. He was so good to me and my Reggie. Thank you
Rachael Beck
7 Feb 2017
REPORT
Dr Barry is by far the best vet I have ever been to! Our 7 month old kitten was not eating and having bathroom problems so we looked up this place online. First off let me say the amazing reviews don'... Read More
Dr Barry is by far the best vet I have ever been to! Our 7 month old kitten was not eating and having bathroom problems so we looked up this place online. First off let me say the amazing reviews don't even do this place justice! Dr Barry AND the nurse (Emily) treated Ella (my cat) with such respect and like a human. They did NOT treat her like a checklist or a lump of meat like nearly ever other vet I've been to! Dr Barry tried a bacterial colon swab first to see if that would show anything but since she didn't have much up there it was inconclusive - SO HE DIDN'T CHARGE US FOR IT € He didn't immediately recommend blood work which is around $200 here. (Most places charge 250) He instead recommended trying a antibiotic and a Probiotic first and if that didn't work to come back in a few days to do the blood work. He even told us he wouldn't charge a return exam fee if we have to come back in the next few days! Most Vets are like lawyers, nobody likes them even when they are needed but this place is the exception! Seriously the most pleasant vet experience! Everyone was so nice and caring. We will only come here in the future and you would be stupid not to! Read Less
Shelby Lobnow
25 Jan 2017
REPORT
It is so nice to have a vet that I can call if something's wrong with my fur baby, and I know they'll treat him like a top priority! It's also appreciated that they are honest and affordable!! We hav... Read More
It is so nice to have a vet that I can call if something's wrong with my fur baby, and I know they'll treat him like a top priority! It's also appreciated that they are honest and affordable!! We have had our dog stay there while we were on vacation several times and every time is a positive experience for him AND us!! They go above and beyond taking care of animals, and make it affordable as well!! Thank you ALL, my family and I are beyond grateful for all you do, and so is MaxRead Less
Dotty Dixon
19 Jan 2017
REPORT
Not only do I love Timpanogos animal hospital, my dog Dotty loves it as well. She loves the staff, daycare and even boarding. Most of all she loves Dr. Berry. It is a truly special bond.
Leslee Lundgren
5 Jan 2017
REPORT
Dr. Berry is so kind, smart and explains things in a way I understood. I know he has my dog's best interest in mind. I did not feel like I was getting any sales pitch type of treatment, like other vet... Read More
Dr. Berry is so kind, smart and explains things in a way I understood. I know he has my dog's best interest in mind. I did not feel like I was getting any sales pitch type of treatment, like other vets in the valley. The staff was so kind, attentive and the overall feeling in the office was great. The office is clean and they offered me a water bottle and gave my son fruit snacks. They took such good care of my dog who was there for an emergency visit. They treated him as if he were their own. The care and cost were excellent. I did not feel like it was overpriced. I am so impressed with the care and treatment they gave. Read Less
Holly Dayley
3 Jan 2017
REPORT
The vets and staff are warm and friendly and totally helpful when calming my nerves. Grateful they got me right in on more than one occasion. All 3 of my dogs have benefited from their wonderful servi... Read More
The vets and staff are warm and friendly and totally helpful when calming my nerves. Grateful they got me right in on more than one occasion. All 3 of my dogs have benefited from their wonderful service and care!! Thank you! Read Less
Tim H.
14 Dec 2016
REPORT
Great Vet and Boarding service. They give you a tour of the boarding facilities the first time. Nice place. Our dog loves playing with the other dogs.   They also provide a "Report Card" showing a tim... Read More
Great Vet and Boarding service. They give you a tour of the boarding facilities the first time. Nice place. Our dog loves playing with the other dogs.   They also provide a "Report Card" showing a timeline of how he did during his stay. The Vet was professional as are all the other employees. Read Less
arianne marie
21 Nov 2016
REPORT
New client to this vet, and I was very impressed. The doctor was gentle with my cat, and my cat responded well to him even when he was prodding in her mouth checking out her two missing teeth. Katrina... Read More
New client to this vet, and I was very impressed. The doctor was gentle with my cat, and my cat responded well to him even when he was prodding in her mouth checking out her two missing teeth. Katrina was very helpful and fun to talk with, and I could tell she really knows her stuff. All of my questions were answered professionally and confidently, and they were able to help me establish a health plan of sorts as far as up coming vaccines my cat will need. Another thing that I was impressed by is them not being pushy when the vaccine was a little out of my budget this visit. Very excellent staff, and a clean, inviting waiting room and office space when you walk in.Read Less
Presley Henson
2 Nov 2016
REPORT
My little puppy gets so excited to the vet they are fair priced, have a friendly staff, and knowledgeable vet!
Lisa Payne Closson
23 Sep 2016
REPORT
Caring, friendly, and accommodating staff. They genuinely love your pet. A little more expensive but worth it.
Roxanne C.
8 Aug 2016
REPORT
Great location, friendly staff and clean. Dogs love coming here. They always explain all possible treatment options with recommendations.
Stephanie Falck
15 Jun 2016
REPORT
I am so in love with my new vets office! They treated my not-so-little, but definitely sick, Hercules like a prince yesterday, and we both really liked Dr. Anderson and Jacqueline I had a little pani... Read More
I am so in love with my new vets office! They treated my not-so-little, but definitely sick, Hercules like a prince yesterday, and we both really liked Dr. Anderson and Jacqueline I had a little panic attack yesterday and Jacqueline even took care of me lol Read Less
Melanie Neilsen
16 May 2016
REPORT
Dr. Berry saved my pup. She had been sick for weeks. I took her to an emergency vet and they said she had pneumonia. When the meds were not working and she couldn't eat or drink, her breathing was... Read More
Dr. Berry saved my pup. She had been sick for weeks. I took her to an emergency vet and they said she had pneumonia. When the meds were not working and she couldn't eat or drink, her breathing was labored and she slept most of the time, the staff at Timpanogos helped hydrate her and force fed her. Then they did a tracheal wash and found out she had a lung disease. They knew how to treat it and the meds got her well. Two years later she's one happy puppy. Read Less
Elizabeth T.
12 May 2016
REPORT
I love this place. We called around asking vets what they thought and they all started freaking out saying it could be this horrible thing and had me freaked out. But when I called this place, they we... Read More
I love this place. We called around asking vets what they thought and they all started freaking out saying it could be this horrible thing and had me freaked out. But when I called this place, they were calm, and just told me to bring her in. We brought her in, they were super friendly, told me what was wrong, and it wasn't what any of the other vets were saying. The Vet and the nurse were so gentle, calm, and everything you'd want in a vet. We are tight on money so they went the cheapest route possible. They let us know if that didn't work, what they would need to do. They were calm and very wonderful to work with. This is where I will be bringing my pets from now on. Read Less
Mikayla Phillips
2 May 2016
REPORT
They're super helpful, have an amazing and personable staff, and took great care of my dog. They help keep your pet up to date on vaccinations, and always follow up to see how your pet is going after ... Read More
They're super helpful, have an amazing and personable staff, and took great care of my dog. They help keep your pet up to date on vaccinations, and always follow up to see how your pet is going after treatment. Their daycare and vaccination prices are also very affordable. Definitely recommend! Read Less
Kara L.S.
27 Mar 2016
REPORT
I *LOVE* our vet! They genuinely care about my 2 dogs so much, are very smart, friendly, and clean. They are especially the #1 option for our bulldog, who is prone to medical problems. All the doctors... Read More
I *LOVE* our vet! They genuinely care about my 2 dogs so much, are very smart, friendly, and clean. They are especially the #1 option for our bulldog, who is prone to medical problems. All the doctors take the time to explain things to us and the staff always call to follow up to make sure our boys are okay and answer any left over questions. We later moved away toward Salt Lake so we tried a few other vets in our new area, and none of them were as caring, smart and trustworthy as Timpanogos. They are definitely worth the drive no matter where we live! Read Less
Shylee Sweeten
12 Feb 2016
REPORT
Wonderful Wonderful service, Dr Berry, Anderson and Haslam are very knowledgeable and caring. They really care about my pets individually and i wont dream of taking them anywhere else. Beautiful faci... Read More
Wonderful Wonderful service, Dr Berry, Anderson and Haslam are very knowledgeable and caring. They really care about my pets individually and i wont dream of taking them anywhere else. Beautiful facility with helpful, professional staff. highly Recommend.Read Less
Kacey J.
2 Feb 2016
REPORT
Dr. Anderson helped my baby blue get better. I will be eternally grateful for the care we received. The first vet I took him to told me I would probably lose him. Dr. Anderson calmed me down and creat... Read More
Dr. Anderson helped my baby blue get better. I will be eternally grateful for the care we received. The first vet I took him to told me I would probably lose him. Dr. Anderson calmed me down and created a treatment plan for his mange that worked! 3 months later he was all better. Thank you so much to Dr. Anderson and the staff. We won't ever go anywhere else! Read Less
Natalie Waldron
19 Oct 2015
REPORT
Not only is Timpanogos Animal Hospital way overpriced, the staff has no idea what they are doing. I'm willing to pay for good vet care, but every staff member insists on different policies. The first ... Read More
Not only is Timpanogos Animal Hospital way overpriced, the staff has no idea what they are doing. I'm willing to pay for good vet care, but every staff member insists on different policies. The first girl I talked to even said to me "well I can't promise the morning receptionist will say the same thing." I call ahead every time I take my dog in for daycare or boarding which is at least twice a week to make sure he is up to date and ok to come in. He has been there many times and the boarding staff know and love him. Several times we have arrived after calling ahead and double checking he would be ok to stay only to have them refuse to take him unless they update something. Like a monthly deworming. In October. In Utah. When they've never insisted on doing it before now. I've frequently had things added to my bill without telling me. Like $30+ medication for loose stools that were already resolving or a $5 medication administration fee when they decided to start him on that medication while he was at day care without asking me. They total bill his first day of day care was around $200 for the medication and because they insisted the vet see him since he had never been in before. Never mind that he's a puppy and had seen 2 other vets in the last two months and I had those clean bills of health with me. I had them clip his nails once. It took less than 2 minutes and they charged me $21 for it. We had his vaccines done there which are also very over priced. We gave in because they wouldn't accept his vaccine record because it was "hand written" and they wanted a "print out" proof of vaccination. Funny, because a written vaccination record is good enough for humans. When I question anything, it's answered with a condescending and unhelpful something like "we just have to." It's too bad because Timanogos animal hospital is a nice facility and very close to my house. But I can't deal with ambiguous "policies" that seem to emerge out of nowhere and cost me money and may or may not be enforced depending on what receptionist is working that day. Better communication and staff training would go a long way.Read Less
LISA ADAMS
25 Jul 2015
REPORT
Our dog has been treated by Dr. Barry for 9 years. He's had surgeries, and multiple visits over the years. The staff is wonderful and I feel like the treatment given is the best around. We have boarde... Read More
Our dog has been treated by Dr. Barry for 9 years. He's had surgeries, and multiple visits over the years. The staff is wonderful and I feel like the treatment given is the best around. We have boarded Jack there and after trying a few other places when the list was full, we learned quickly that other places pale in comparison. Jack loves it. I really do think that you get what you pay for and I don't feel like this place is overpriced for the treatment and service provided. The staff treats Jack like they would their own pet member of the family.Read Less
Julia AndGary Simpson
29 May 2015
REPORT
Took wonderful care of my little dog after he had been attacked by another dog. It was real bad and he needed surgery and ended up with 28 staples. I was historical when I brought him in (my little ... Read More
Took wonderful care of my little dog after he had been attacked by another dog. It was real bad and he needed surgery and ended up with 28 staples. I was historical when I brought him in (my little guy was shaking and in shock). They calmed and reassured me they would do everything they could to make him well again. It has been 6 weeks now and except for a scar, my little dog is fully healed and we are back to our morning walks. Thank you Timp Animal Hospital!! Read Less
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(801) 785-3583
815 South Main Street
Pleasant Grove Utah 84062
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-13:00PM
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Timpanogos Animal Hospital

Pleasant Grove, Utah
(41)
815 South Main Street
Pleasant Grove Utah 84062
Monday
08:00AM-20:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-13:00PM
Leslie Wing
16 Jul 2018
REPORT
I took my 8 week old puppy in because he was acting lethargic and sick. They did a few things and ran some tests, but weren't sure exactly what the issue was. We discussed options and agreed that we... Read More
I took my 8 week old puppy in because he was acting lethargic and sick. They did a few things and ran some tests, but weren't sure exactly what the issue was. We discussed options and agreed that we should watch him for 24 hours and see how he does. They told me to call and come back if he wasn't better. I happily paid them $380 and they sent us home to watch him for 24 hours. He was much worse the following day, so I called them but they were busy and couldn't see me for another 6 hours. When I explained that it was urgent, they told me they didn't have time and I could either wait or find someone else. I chased around and I was able to find someone within a couple of hours, but unfortunately he died within 10 minutes of arriving. Timpanogos Animal Hospital just wants your money as far as I can tell. And their front desk people aren't exactly professional either. They're rude and have poor customer service skills. Read Less
Katy Lemley
12 Jul 2018
REPORT
So far my experience with Timpanogos Animal Hospital has been amazing. The staff is so professional and they really care about your pet. My dog had an infection which led to a surgery a week later. Th... Read More
So far my experience with Timpanogos Animal Hospital has been amazing. The staff is so professional and they really care about your pet. My dog had an infection which led to a surgery a week later. They explained everything that they were doing and what would be involved in the surgery. I was able to call if I had questions and concerns and the staff was quick to find an answer. On the day of the surgery, the technician reviewed everything with me before taking my dog back. I was called after the surgery and when I arrived to pick him up the tech reveiwed everything that happened, listened to my questions and concerns and informed me that I can always call and even send a picture if I have any concerns. On the same day, much later in the evening, Dr. Haslam gave me a personal call to follow up and see how my dog was doing and let me know that if I have any concerns to contact them immediately. I will definitely continue using Timpanogos Animal Hospital and will recommend it to my friends and family. Read Less
Darlene Pierce
30 Jun 2018
REPORT
I had been to a number of vets about my dog. He always has his shots and everything on time, but sounded like he had a terrible head cold, or allergies. All the different doctors put him on eye and no... Read More
I had been to a number of vets about my dog. He always has his shots and everything on time, but sounded like he had a terrible head cold, or allergies. All the different doctors put him on eye and nose drops, cough syrup,and antibiotics. When things didn't't get better, Dr. Anderson took cultures of his nose, and find that he had a bacterial infection. Since being on strong antibiotics, this is the best that I have seen him in a long time. Thank you, to Dr. Anderson and staff. They are all friendly and GREAT. Read Less
Jessica Legrand
19 Jun 2018
REPORT
I wouldn't take my pets anywhere else. The doctors are great. The receptionists and techs are friendly and knowledgeable. I feel like they genuinely care about my pets well being.
Michael Griffing
8 Jun 2018
REPORT
I just called with an urgent issue that came up last minute. I believe I spoke with a young lady named Leslie (Hope I’m correct). Extremely helpful and courteous. Well done.
Laura Wu
30 Mar 2018
REPORT
I believe Timpanogos Animal Hospital has the best veterinarians and staff around! I have been to countless clinics and nothing beats their service and care. My first dog past away 4 years ago and I ha... Read More
I believe Timpanogos Animal Hospital has the best veterinarians and staff around! I have been to countless clinics and nothing beats their service and care. My first dog past away 4 years ago and I had only taken her to this clinic once before she past. I recently adopted an older dog and took her in for her first appointment last year. Dr Anderson immediately recognized me, even after all these years! He asked how my first dog was by NAME and I had to break the sad news to him. I was absolutely blown away by their attention and love for animals. There isn't another clinic I trust more to take care of my pup. Read Less
Cayson Staples
29 Mar 2018
REPORT
Clean facilities, friendly staff, and straightforward about treatment plans. I didn't feel like they try to oversell me with any unnecessary or elaborate procedures. They were upfront about pricing, a... Read More
Clean facilities, friendly staff, and straightforward about treatment plans. I didn't feel like they try to oversell me with any unnecessary or elaborate procedures. They were upfront about pricing, and easy to schedule. They have sophisticated providers with wide range of capabilities. I would be confident bringing a critically ill or injured pet to this facility. Read Less
Spenser Arn
4 Mar 2018
REPORT
Timp Animal Hospital has been a good experience. We boarded our dogs and had some procedures done here. The staff is friendly and know what they are talking about. Our dogs loved getting boarded and... Read More
Timp Animal Hospital has been a good experience. We boarded our dogs and had some procedures done here. The staff is friendly and know what they are talking about. Our dogs loved getting boarded and were actually excited to come back (weird I know). Their procedures prices were quite expensive, but there was anesthetic involved, so to be expected. We had this procedure done while they were boarded and the dogs got all the or medicine and everything so it was very nice. The follow up appointment was a week later and went smoothly. The only reason I gave this place a 4-Star rating is because of the wait times. When we show up for a 4 o clock appointment but don’t see anyone until 4:30 is a bit frustrating. If this process could be fixed and see people closer to their appointment times would be great. Read Less
marie crawford
4 Feb 2018
REPORT
My 10 year old dog had been up all night in distress. My regular vet was booked. I called all the vets in Utah county and everyone was full including Timpanogos but they said they would fit me in. Af... Read More
My 10 year old dog had been up all night in distress. My regular vet was booked. I called all the vets in Utah county and everyone was full including Timpanogos but they said they would fit me in. After examining her the Dr gave me all the options and I decided she was ready for peace and chose to have her put down. This was one of the hardest decisions in my life. Through the whole process the whole staff treated myself and my sweet dog with the utmost compassion and understanding. I never felt rushed to make a decision or to clear the room for the next patient even though they had fit me in. They let me occupy a treatment room while crying, calling my husband and spending time with my dog for 2 hours. I am a director of a 4 star spa and understand high level customer service. I give Timpanogos Veterinary Hospital 5 stars. Thank you for your kindness on a very sad day. Read Less
Alex Edwards
19 Dec 2017
REPORT
We've taken the worlds' greatest dog and our two cats here for quite some time now. We've seen different vets, all of which have been great. Dr. Anderson is the most recent vet we've seen here, and h... Read More
We've taken the worlds' greatest dog and our two cats here for quite some time now. We've seen different vets, all of which have been great. Dr. Anderson is the most recent vet we've seen here, and he's fantastic. He even called multiple times over a weekend to check on my dog's recovery. The staff is very kind and understanding and always quick to respond and help out, especially during our times of crisis. :) When your pets are really are family, it's great to have empathetic and caring people around to help. Thank you! Read Less
Rebecca L.
18 Aug 2017
REPORT
We use Timp Animal for all 3 of our dogs. We board them there as well when we travel and can't take them with us. Recently our elderly dog had a stroke. We had to make the heartbreaking decision to pu... Read More
We use Timp Animal for all 3 of our dogs. We board them there as well when we travel and can't take them with us. Recently our elderly dog had a stroke. We had to make the heartbreaking decision to put her down. Timp employees were so compassionate and helpfully kind. Even the Boarding Manager Brita came in to say goodbye to our sweet girl. I can't say enough our they made a difficult situation somewhat bearable. We felt they genuinely cared and sad along with us. They were all so sweet and compassionate.  Say what you will sometimes about the expense. But it's expensive to have a pet, just like children. Seriously though, you know the old saying. You get what you pay for. We've always received excellent care for our fur babies. Read Less
Shannon S.
15 Aug 2017
REPORT
If it weren't for Dr Anderson's cocky and dismissive bedside manner this would be a 5 star review. Iv'e dealt with the other two Vets and had an amazing experience. It's a shame one bad apple has to r... Read More
If it weren't for Dr Anderson's cocky and dismissive bedside manner this would be a 5 star review. Iv'e dealt with the other two Vets and had an amazing experience. It's a shame one bad apple has to ruin the whole bunch! Read Less
Taylor L.
23 May 2017
REPORT
A little more pricey than average vets would be, but you really do pay for what you get! They have been amazing with all of our pets! We tried another place once and immediately decided to go back to ... Read More
A little more pricey than average vets would be, but you really do pay for what you get! They have been amazing with all of our pets! We tried another place once and immediately decided to go back to Timpanogos. The doctors and staff (especially Dr. Haslam) just show so much love and affection for our pets. We will never go anywhere else! Read Less
Andrea B
15 May 2017
REPORT
The only reason I am giving this one star is because of how clean it is. Both times I took my kitten to get vaccinated I ended up waiting an hour and a half the first time, and 40 minutes the second t... Read More
The only reason I am giving this one star is because of how clean it is. Both times I took my kitten to get vaccinated I ended up waiting an hour and a half the first time, and 40 minutes the second time (not to mention that I was the only one in the waiting room) I had told them I needed to go to work, but they begged me to stay because it would only take "5 minutes" for the vet to administer the boosters. NOPE it took 20 minutes. Both vet trips they have quoted me a price, and the price had ended up being more than double what they quoted me. I'm not an angry person, I was very nice and didn't get irritated or chew out the staff, but they didn't even apologize and they didn't even offer me a small discount. Will not be going back to this vet EVER again. Read Less
Deixo Embranco
9 May 2017
REPORT
I have five dogs and they deserve the best: that is why they all visit Timpanogos Animal Hospital. Dr. Berry is a great surgeon veterinary doctor. Timpanogos Animal Hospital is a large and very clean ... Read More
I have five dogs and they deserve the best: that is why they all visit Timpanogos Animal Hospital. Dr. Berry is a great surgeon veterinary doctor. Timpanogos Animal Hospital is a large and very clean building which to me is very important. In addition to that, the staff is very professional and friendly. My children dogs Nina, Sophie, Chillie, Minnie and Mickey love the care they get from Dr. Berry. Thanks, Dr. Berry. "That which we call LIFE is Intelligence which needs a FORM (body) to express itself. A dog is an Individual Intelligence expressing itself in the form of a dog, etc." Read Less
Tanner Beard
30 Apr 2017
REPORT
Very impressed with the Timpanogos Animal Hospital! My dog has been seen by the staff here since he was a puppy and they have always treated us like family. Recently my dog was ill and we have regular... Read More
Very impressed with the Timpanogos Animal Hospital! My dog has been seen by the staff here since he was a puppy and they have always treated us like family. Recently my dog was ill and we have regularly been in contact with the staff, more specifically Dr. Anderson. He and his staff have gone above and beyond making sure that my dog is happy and healthy and you can tell they genuinely care about his well being. They have gone out of their way time and time again and would suggest anyone who wants top-notch care for their pets to consider using them as their primary care. I have referred many friends and family to Timpanogos Animal Hospital only to hear similar, positive outcomes. Dr. Anderson and his associates are truly awesome! Read Less
Deborah Jensen
25 Apr 2017
REPORT
Very thorough, excellent vet. After trying two other vet clinics and being very disappointed, we were grateful to find Dr. Anderson. We will not take our Pekingese to any one else. Highly recommend, a... Read More
Very thorough, excellent vet. After trying two other vet clinics and being very disappointed, we were grateful to find Dr. Anderson. We will not take our Pekingese to any one else. Highly recommend, and prices are fair. Read Less
Kenn H.
3 Apr 2017
REPORT
Great staff!!  Clean and nice hospital for pets.  Thanks to Dr. Jess Anderson, Victoria and the rest of the staff.  My regular veterinary clinic was booked out for a week, Timpanogos got us in right a... Read More
Great staff!!  Clean and nice hospital for pets.  Thanks to Dr. Jess Anderson, Victoria and the rest of the staff.  My regular veterinary clinic was booked out for a week, Timpanogos got us in right away and are now going to be my new Vets.  You can really tell when a Doctor is genuinely caring and compassionate and Dr. Jess absolutely is.  Our cat was in the best hands possible! Read Less
Brandon Madsen
26 Feb 2017
REPORT
We recently put our dog down and the staff was very considerate and compassionate. They gave us all the time we wanted and addressed our needs. Thank you
Ramdas Ormond
21 Feb 2017
REPORT
We've always received top notch car for our cats and dogs here.
Faith Davis
21 Feb 2017
REPORT
Dr Anderson is so great. He was so good to me and my Reggie. Thank you
Rachael Beck
7 Feb 2017
REPORT
Dr Barry is by far the best vet I have ever been to! Our 7 month old kitten was not eating and having bathroom problems so we looked up this place online. First off let me say the amazing reviews don'... Read More
Dr Barry is by far the best vet I have ever been to! Our 7 month old kitten was not eating and having bathroom problems so we looked up this place online. First off let me say the amazing reviews don't even do this place justice! Dr Barry AND the nurse (Emily) treated Ella (my cat) with such respect and like a human. They did NOT treat her like a checklist or a lump of meat like nearly ever other vet I've been to! Dr Barry tried a bacterial colon swab first to see if that would show anything but since she didn't have much up there it was inconclusive - SO HE DIDN'T CHARGE US FOR IT € He didn't immediately recommend blood work which is around $200 here. (Most places charge 250) He instead recommended trying a antibiotic and a Probiotic first and if that didn't work to come back in a few days to do the blood work. He even told us he wouldn't charge a return exam fee if we have to come back in the next few days! Most Vets are like lawyers, nobody likes them even when they are needed but this place is the exception! Seriously the most pleasant vet experience! Everyone was so nice and caring. We will only come here in the future and you would be stupid not to! Read Less
Shelby Lobnow
25 Jan 2017
REPORT
It is so nice to have a vet that I can call if something's wrong with my fur baby, and I know they'll treat him like a top priority! It's also appreciated that they are honest and affordable!! We hav... Read More
It is so nice to have a vet that I can call if something's wrong with my fur baby, and I know they'll treat him like a top priority! It's also appreciated that they are honest and affordable!! We have had our dog stay there while we were on vacation several times and every time is a positive experience for him AND us!! They go above and beyond taking care of animals, and make it affordable as well!! Thank you ALL, my family and I are beyond grateful for all you do, and so is MaxRead Less
Dotty Dixon
19 Jan 2017
REPORT
Not only do I love Timpanogos animal hospital, my dog Dotty loves it as well. She loves the staff, daycare and even boarding. Most of all she loves Dr. Berry. It is a truly special bond.
Leslee Lundgren
5 Jan 2017
REPORT
Dr. Berry is so kind, smart and explains things in a way I understood. I know he has my dog's best interest in mind. I did not feel like I was getting any sales pitch type of treatment, like other vet... Read More
Dr. Berry is so kind, smart and explains things in a way I understood. I know he has my dog's best interest in mind. I did not feel like I was getting any sales pitch type of treatment, like other vets in the valley. The staff was so kind, attentive and the overall feeling in the office was great. The office is clean and they offered me a water bottle and gave my son fruit snacks. They took such good care of my dog who was there for an emergency visit. They treated him as if he were their own. The care and cost were excellent. I did not feel like it was overpriced. I am so impressed with the care and treatment they gave. Read Less
Holly Dayley
3 Jan 2017
REPORT
The vets and staff are warm and friendly and totally helpful when calming my nerves. Grateful they got me right in on more than one occasion. All 3 of my dogs have benefited from their wonderful servi... Read More
The vets and staff are warm and friendly and totally helpful when calming my nerves. Grateful they got me right in on more than one occasion. All 3 of my dogs have benefited from their wonderful service and care!! Thank you! Read Less
Tim H.
14 Dec 2016
REPORT
Great Vet and Boarding service. They give you a tour of the boarding facilities the first time. Nice place. Our dog loves playing with the other dogs.   They also provide a "Report Card" showing a tim... Read More
Great Vet and Boarding service. They give you a tour of the boarding facilities the first time. Nice place. Our dog loves playing with the other dogs.   They also provide a "Report Card" showing a timeline of how he did during his stay. The Vet was professional as are all the other employees. Read Less
arianne marie
21 Nov 2016
REPORT
New client to this vet, and I was very impressed. The doctor was gentle with my cat, and my cat responded well to him even when he was prodding in her mouth checking out her two missing teeth. Katrina... Read More
New client to this vet, and I was very impressed. The doctor was gentle with my cat, and my cat responded well to him even when he was prodding in her mouth checking out her two missing teeth. Katrina was very helpful and fun to talk with, and I could tell she really knows her stuff. All of my questions were answered professionally and confidently, and they were able to help me establish a health plan of sorts as far as up coming vaccines my cat will need. Another thing that I was impressed by is them not being pushy when the vaccine was a little out of my budget this visit. Very excellent staff, and a clean, inviting waiting room and office space when you walk in.Read Less
Presley Henson
2 Nov 2016
REPORT
My little puppy gets so excited to the vet they are fair priced, have a friendly staff, and knowledgeable vet!
Lisa Payne Closson
23 Sep 2016
REPORT
Caring, friendly, and accommodating staff. They genuinely love your pet. A little more expensive but worth it.
Roxanne C.
8 Aug 2016
REPORT
Great location, friendly staff and clean. Dogs love coming here. They always explain all possible treatment options with recommendations.
Stephanie Falck
15 Jun 2016
REPORT
I am so in love with my new vets office! They treated my not-so-little, but definitely sick, Hercules like a prince yesterday, and we both really liked Dr. Anderson and Jacqueline I had a little pani... Read More
I am so in love with my new vets office! They treated my not-so-little, but definitely sick, Hercules like a prince yesterday, and we both really liked Dr. Anderson and Jacqueline I had a little panic attack yesterday and Jacqueline even took care of me lol Read Less
Melanie Neilsen
16 May 2016
REPORT
Dr. Berry saved my pup. She had been sick for weeks. I took her to an emergency vet and they said she had pneumonia. When the meds were not working and she couldn't eat or drink, her breathing was... Read More
Dr. Berry saved my pup. She had been sick for weeks. I took her to an emergency vet and they said she had pneumonia. When the meds were not working and she couldn't eat or drink, her breathing was labored and she slept most of the time, the staff at Timpanogos helped hydrate her and force fed her. Then they did a tracheal wash and found out she had a lung disease. They knew how to treat it and the meds got her well. Two years later she's one happy puppy. Read Less
Elizabeth T.
12 May 2016
REPORT
I love this place. We called around asking vets what they thought and they all started freaking out saying it could be this horrible thing and had me freaked out. But when I called this place, they we... Read More
I love this place. We called around asking vets what they thought and they all started freaking out saying it could be this horrible thing and had me freaked out. But when I called this place, they were calm, and just told me to bring her in. We brought her in, they were super friendly, told me what was wrong, and it wasn't what any of the other vets were saying. The Vet and the nurse were so gentle, calm, and everything you'd want in a vet. We are tight on money so they went the cheapest route possible. They let us know if that didn't work, what they would need to do. They were calm and very wonderful to work with. This is where I will be bringing my pets from now on. Read Less
Mikayla Phillips
2 May 2016
REPORT
They're super helpful, have an amazing and personable staff, and took great care of my dog. They help keep your pet up to date on vaccinations, and always follow up to see how your pet is going after ... Read More
They're super helpful, have an amazing and personable staff, and took great care of my dog. They help keep your pet up to date on vaccinations, and always follow up to see how your pet is going after treatment. Their daycare and vaccination prices are also very affordable. Definitely recommend! Read Less
Kara L.S.
27 Mar 2016
REPORT
I *LOVE* our vet! They genuinely care about my 2 dogs so much, are very smart, friendly, and clean. They are especially the #1 option for our bulldog, who is prone to medical problems. All the doctors... Read More
I *LOVE* our vet! They genuinely care about my 2 dogs so much, are very smart, friendly, and clean. They are especially the #1 option for our bulldog, who is prone to medical problems. All the doctors take the time to explain things to us and the staff always call to follow up to make sure our boys are okay and answer any left over questions. We later moved away toward Salt Lake so we tried a few other vets in our new area, and none of them were as caring, smart and trustworthy as Timpanogos. They are definitely worth the drive no matter where we live! Read Less
Shylee Sweeten
12 Feb 2016
REPORT
Wonderful Wonderful service, Dr Berry, Anderson and Haslam are very knowledgeable and caring. They really care about my pets individually and i wont dream of taking them anywhere else. Beautiful faci... Read More
Wonderful Wonderful service, Dr Berry, Anderson and Haslam are very knowledgeable and caring. They really care about my pets individually and i wont dream of taking them anywhere else. Beautiful facility with helpful, professional staff. highly Recommend.Read Less
Kacey J.
2 Feb 2016
REPORT
Dr. Anderson helped my baby blue get better. I will be eternally grateful for the care we received. The first vet I took him to told me I would probably lose him. Dr. Anderson calmed me down and creat... Read More
Dr. Anderson helped my baby blue get better. I will be eternally grateful for the care we received. The first vet I took him to told me I would probably lose him. Dr. Anderson calmed me down and created a treatment plan for his mange that worked! 3 months later he was all better. Thank you so much to Dr. Anderson and the staff. We won't ever go anywhere else! Read Less
Natalie Waldron
19 Oct 2015
REPORT
Not only is Timpanogos Animal Hospital way overpriced, the staff has no idea what they are doing. I'm willing to pay for good vet care, but every staff member insists on different policies. The first ... Read More
Not only is Timpanogos Animal Hospital way overpriced, the staff has no idea what they are doing. I'm willing to pay for good vet care, but every staff member insists on different policies. The first girl I talked to even said to me "well I can't promise the morning receptionist will say the same thing." I call ahead every time I take my dog in for daycare or boarding which is at least twice a week to make sure he is up to date and ok to come in. He has been there many times and the boarding staff know and love him. Several times we have arrived after calling ahead and double checking he would be ok to stay only to have them refuse to take him unless they update something. Like a monthly deworming. In October. In Utah. When they've never insisted on doing it before now. I've frequently had things added to my bill without telling me. Like $30+ medication for loose stools that were already resolving or a $5 medication administration fee when they decided to start him on that medication while he was at day care without asking me. They total bill his first day of day care was around $200 for the medication and because they insisted the vet see him since he had never been in before. Never mind that he's a puppy and had seen 2 other vets in the last two months and I had those clean bills of health with me. I had them clip his nails once. It took less than 2 minutes and they charged me $21 for it. We had his vaccines done there which are also very over priced. We gave in because they wouldn't accept his vaccine record because it was "hand written" and they wanted a "print out" proof of vaccination. Funny, because a written vaccination record is good enough for humans. When I question anything, it's answered with a condescending and unhelpful something like "we just have to." It's too bad because Timanogos animal hospital is a nice facility and very close to my house. But I can't deal with ambiguous "policies" that seem to emerge out of nowhere and cost me money and may or may not be enforced depending on what receptionist is working that day. Better communication and staff training would go a long way.Read Less
LISA ADAMS
25 Jul 2015
REPORT
Our dog has been treated by Dr. Barry for 9 years. He's had surgeries, and multiple visits over the years. The staff is wonderful and I feel like the treatment given is the best around. We have boarde... Read More
Our dog has been treated by Dr. Barry for 9 years. He's had surgeries, and multiple visits over the years. The staff is wonderful and I feel like the treatment given is the best around. We have boarded Jack there and after trying a few other places when the list was full, we learned quickly that other places pale in comparison. Jack loves it. I really do think that you get what you pay for and I don't feel like this place is overpriced for the treatment and service provided. The staff treats Jack like they would their own pet member of the family.Read Less
Julia AndGary Simpson
29 May 2015
REPORT
Took wonderful care of my little dog after he had been attacked by another dog. It was real bad and he needed surgery and ended up with 28 staples. I was historical when I brought him in (my little ... Read More
Took wonderful care of my little dog after he had been attacked by another dog. It was real bad and he needed surgery and ended up with 28 staples. I was historical when I brought him in (my little guy was shaking and in shock). They calmed and reassured me they would do everything they could to make him well again. It has been 6 weeks now and except for a scar, my little dog is fully healed and we are back to our morning walks. Thank you Timp Animal Hospital!! Read Less
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