56 Reviews

Advanced Veterinary Care

Salt Lake City, Utah
General Info
Some of the services we provide include:
- Radiology, Ultrasound, Fluoroscopy, and MRI Imaging
- Endoscopy, Bronchoscopy, Rhinoscopy and Colonoscopy Scoping
- Urethral and Tracheal Stent Placement
- Mechanical Ventilation and 24-hour Oxygen Therapy
- Minimally Invasive Biopsy and Aspirate Procedures
- Emergency, Critical Care, Surgery, Oncology and Internal Medicine
Reviews
Emily W
20 Jun 2023
REPORT
Do not take your pet here. 4k and my dog left in the same condition she arrived with the vet telling me he has absolutely no idea what’s going on. It took 9.5 hours before we even saw or spoke with a ... Read More
Do not take your pet here. 4k and my dog left in the same condition she arrived with the vet telling me he has absolutely no idea what’s going on. It took 9.5 hours before we even saw or spoke with a vet, and before a vet laid eyes on my dog. They do not care about your pet. The tech even made a joke to me that my dog was leaving sleepy because they sedate the ones who are annoying and bark. I’m sorry that my dog is whining and barking while she’s in immense pain. One would think if anyone could understand that it would be the staff of an ER vet. Read Less
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Natalie
16 Mar 2022
REPORT
Do NOT trust your pet to this vet. $10k later after doing all the recommended procedures from the vet to have our <3 yr old cat die a week later. I am doing what I can to make sure pet owners are awar... Read More
Do NOT trust your pet to this vet. $10k later after doing all the recommended procedures from the vet to have our <3 yr old cat die a week later. I am doing what I can to make sure pet owners are aware of our terrible experience here. I believe there was a chain of bad decisions around the care for our cat that could have prevented his death. After bringing up initial concerns and asking for the vet to make an appointment to discuss the response for over 2 weeks has been “we will call you back”.. and of course no call has come. This leads me to my perspective that this organization will do what they can to charge you as much as possible, then lack to follow up with proper medical care to make the spend worth it, and then ignore you at all costs. Happy to share more details of our experience for this interested but I highly recommend avoiding this vet. Read Less
Tina Applegate
9 Jul 2018
REPORT
Impressed. I brought my dog in who with horrible foot infection. The vet who treated her was knowledgeable and helpful. My dog was miserable and the staff did everything they could to help her. I rec... Read More
Impressed. I brought my dog in who with horrible foot infection. The vet who treated her was knowledgeable and helpful. My dog was miserable and the staff did everything they could to help her. I recommend this hospital highly. As a bulldog owner, I’m familiar w veterinarians in area. If you’re in need of a great after hours clinic, Come to this hospital. Kudos. Read Less
Hannah Cream
7 Jul 2018
REPORT
I recently had a very unfortunate circumstance, I came in to put my cat to sleep. As soon as they saw us walk in and understood what we were there to do, the attendant Nathan took us straight to a roo... Read More
I recently had a very unfortunate circumstance, I came in to put my cat to sleep. As soon as they saw us walk in and understood what we were there to do, the attendant Nathan took us straight to a room for privacy. He as well as Callie and Dr Lingner gently cared for my cat while being professional and comforting. I felt as if they really cared for my cat and did everything they could to make her comfortable. They treated us with the most positive experience we could have possibly had from this situation. We will be back for lifetime with future pets because of how great they were. Read Less
Jamie Lott
29 Jun 2018
REPORT
My puppy swallowed a dishwasher pod. They took him right back and explained what would happen. Then the vet came out and explained the situation and the plan in great detail. A few minutes later ... Read More
My puppy swallowed a dishwasher pod. They took him right back and explained what would happen. Then the vet came out and explained the situation and the plan in great detail. A few minutes later the tech came out with estimates. Everyone was very caring and supportive. And of course they think my puppy is the cutest ever Brandi was the tech who came out and explained the medications. She was very professional and kind. She explained everything very patiently and made sure she answered all my questions. She definitely is in the right profession for her skills Read Less
Brittany Hughes
12 Jun 2018
REPORT
They were accurate with their wait times. The vet didn't over- recommend procedures or medications for my dog just to charge me extra money, which I really appreciated. She had a lot of common sense, ... Read More
They were accurate with their wait times. The vet didn't over- recommend procedures or medications for my dog just to charge me extra money, which I really appreciated. She had a lot of common sense, and told me, "Why use a canon when a bb-gun will get the job done, so-to-speak?" in reference to helping my dog's leg get better. The vet-tech that helped at first was very knowledgeable and friendly, even though it was the middle of the night! Will definitely return if I have another emergency! Read Less
Sue Camberlango
11 Jun 2018
REPORT
We were referred to this office for a bone biopsy for bone cancer in our 3 year old dog. We brought in a dog with a limp for a procedure, and mild dehydration (no other symptoms) and were sent home t... Read More
We were referred to this office for a bone biopsy for bone cancer in our 3 year old dog. We brought in a dog with a limp for a procedure, and mild dehydration (no other symptoms) and were sent home the next day with a dog soooo sick and injured from the procedure he had to be put down immediately. His lungs and trachea were damaged and he was severely dehydrated. The damage done was not recoverable. We would have lost him within a few months but not that day. He SUFFERED so unnecessarily and TERRIBLY because of AVC!!! We have great guilt for taking him there. When we questioned the level of care given to him we were treated rudely and could not get answers without demanding records. Don't trust you dog is getting proper care or treatment when they are out of your sight. The "specialist" should have known better. I would give less than 1 star if possible. Beware. We are heart broken and angry. Read Less
Madison Alyese
7 Jun 2018
REPORT
If I could give zero stars I would. Had the absolute WORST experience here. Took my dog in for a very abnormal rash that was appearing as an allergic reaction based upon his breathing. As soon as I ca... Read More
If I could give zero stars I would. Had the absolute WORST experience here. Took my dog in for a very abnormal rash that was appearing as an allergic reaction based upon his breathing. As soon as I came up to the desk and explained the situation, the tech asked me to "flip" my dog over on this desk that was less in width than my dog for one, and two my dog was squirming because I was incapable of placing him on there in a way for the tech to see what was on my dogs underbelly. He kept messing with his ear piece as if he had better things to do, and continued to say how much it was going to be to be seen. As soon as I asked for his name he started acting like he knew what customer service was. He was also told by another tech he wasn't allowed to give out over the counter dosage advice to patients, WHICH HE DID TO US IN FRONT OF EVERYONE. Very disappointed. Went home balling, just wanting my puppy to be seen. Read Less
Brian Larsen
25 May 2018
REPORT
When our dog Ozzie was hit by a car, a good samaritan brought him to this clinic. I was unfamiliar with this place, but what a blessing it turned out to be! The staff here have been incredible, from e... Read More
When our dog Ozzie was hit by a car, a good samaritan brought him to this clinic. I was unfamiliar with this place, but what a blessing it turned out to be! The staff here have been incredible, from emergency treatment to surgery to removing the stitches. With a quick call, they were always happy to have us stop by and visit our Ozzie. While the entire staff is truly incredible, I'd love to give a special shout out to Dr Morgan and Dr Allie (last name?). You saved our best friend! - Brian and Alyssa Read Less
Eric Adams
22 May 2018
REPORT
Worst vet I’ve ever experienced. They told us to come down and they would get us right in. We arrived ten minutes later and they informed us that it would be two hours! We opted to stay and wait. Ther... Read More
Worst vet I’ve ever experienced. They told us to come down and they would get us right in. We arrived ten minutes later and they informed us that it would be two hours! We opted to stay and wait. There were two pets with no apparent emergency admitted before us. After waiting two hours and being the last people in the waiting area, we were informed that it would be another FIVE hours. I’m not making this up or embellishing. The front people were very rough looking and extremely rude. We left and drove to Blue Pearl. Completely different, better experience. Please don’t waste your time at AVC!!! Literally the worst experience I’ve had at any business in 47 years of life on this planet. Read Less
Desirée
8 Apr 2018
REPORT
We love everyone there, especially the people from internal medicine! Our boy has epilepsy and they have been taking great care of him, helping us with all of our questions and worries. They explain ... Read More
We love everyone there, especially the people from internal medicine! Our boy has epilepsy and they have been taking great care of him, helping us with all of our questions and worries. They explain everything they do very well, they're patient and try everything to make our pup as comfortable as possible when he has to stay for monitoring. We couldn't ask for a better place to take our dog to. Read Less
Cindy Robertson
8 Mar 2018
REPORT
Our dog started having non-stop seizures about 8 pm. Our vet's answering machine recommended this location. I was very impressed with the staff and especially impressed with Doctor Anderson. She expl... Read More
Our dog started having non-stop seizures about 8 pm. Our vet's answering machine recommended this location. I was very impressed with the staff and especially impressed with Doctor Anderson. She explained our options and answered our questions thoroughly. They were professional and kind about the whole process because we ended up having to euthanize our dog. Read Less
Talia Draper
5 Mar 2018
REPORT
After having a nightmare of an experience at a different emergency vet in the past, I was very nervous about having to bring my dog to another ER BUT this place was great! My main positive take away w... Read More
After having a nightmare of an experience at a different emergency vet in the past, I was very nervous about having to bring my dog to another ER BUT this place was great! My main positive take away was that they did not try to push unnecessary treatments on me. Overall I was very happy with the treatment and care we received here and in the event of another after hours emergency, I will definitely bring my animals here again. Read Less
Heidi Steed
26 Feb 2018
REPORT
Wonderful care for my dog Pod. She ate some Gorilla glue and had to have surgery to remove a giant gluey mass from her stomach. The staff was wonderful. I felt like I was picking up a family member wh... Read More
Wonderful care for my dog Pod. She ate some Gorilla glue and had to have surgery to remove a giant gluey mass from her stomach. The staff was wonderful. I felt like I was picking up a family member when she was ready to come home. The front desk guy Cameron was wonderful at keeping me calm wile I was Waitting. Read Less
Julie Claar
12 Feb 2018
REPORT
The staff is wonderful. My dog had stomach surgery and they were very professional and timely. They updated me as needed and were there on a Sunday morning to check out my pup. No complaints from me. ... Read More
The staff is wonderful. My dog had stomach surgery and they were very professional and timely. They updated me as needed and were there on a Sunday morning to check out my pup. No complaints from me. They are truly live savers Read Less
Emilie Davis
3 Jan 2018
REPORT
Our puppy got sick over New Years holiday weekend and we were forced to consider an emergency animal hospital. We had never been here before and it was a one hour drive from home. There was one other ... Read More
Our puppy got sick over New Years holiday weekend and we were forced to consider an emergency animal hospital. We had never been here before and it was a one hour drive from home. There was one other emergency hospital closer to us but this one had more consistent reviews, so we gave it a try. This is not your hometown vet office. It’s an emergency hospital and it feels like one. That said, we called ahead with our issue and got into a room immediately due to possible contamination. The doctor did not exactly have good bedside manner, but she answered our questions and didn’t try to push something that was not needed. All in all we were satisfied and got the answers we were looking for. We wanted to rule out any serious problems with a cough that developed the day before. The doctor checked for a number of possible issues and told us at that time nothing required antibiotics or further treatment. We left without a bill (?!) and happy to have our worries calmed. Read Less
Angela L.
7 Aug 2017
REPORT
I took my dog here because she was trembling and didn't seem like herself. $300 later and I discovered it was the smoke detector's dying battery that was scaring her! That's on me. But these guys want... Read More
I took my dog here because she was trembling and didn't seem like herself. $300 later and I discovered it was the smoke detector's dying battery that was scaring her! That's on me. But these guys wanted to test her for EVERYTHING, despite the fact that she calmed down after we arrived. She seemed her normal, healthy self. Two of the vets had me walk her up and down stairs and convinced me she was moving as though she were in pain. That wasn't true. She was jumping up on the couch later and running after her ball just fine. They just wanted to sell me painkillers. I'm sure they're good for certain emergencies. But for the most part, this experience felt like trying to make a purchase on a used car lot. Read Less
Renee V.
10 Jun 2017
REPORT
Awful! I came in with no wait time....ended up being there for 3 hours. The reason I came in was because my dog isnt drinking or eating- they sent me home with anti neusea medicine and said wait it ou... Read More
Awful! I came in with no wait time....ended up being there for 3 hours. The reason I came in was because my dog isnt drinking or eating- they sent me home with anti neusea medicine and said wait it out.....?!?! Read Less
Monica B.
1 Jun 2017
REPORT
My dog died at this hospital after being told by the vets that he was stable and doing fine. Our dog was admitted on a Sunday evening. He was viciously attacked by another dog. We were told that they ... Read More
My dog died at this hospital after being told by the vets that he was stable and doing fine. Our dog was admitted on a Sunday evening. He was viciously attacked by another dog. We were told that they would do surgery on him and give him pain medication. When I called that same evening, they did not do surgery. They said they were waiting until tomorrow. Everytime I called to check on him, they gave me very little information "he's stable" and "he's ok" was all they ever said. The next day our little dog died. They called my Dad (the legal owner) but he missed their call. I called them about 2 hours later "Hello, just calling to check up on my dog."... The receptionist "Your dog vomited. Went into cardiac arrest and died. I'm so sorry.".... I'm still in disbelief. We were advised to come and pick up his body. When we arrived, they were very cold and rude to us. "Come to the back to pick him up".. It was like he was just a box of pizza or something. We were never greeted by a doctor. All they did was give us our dog. Make us sign papers and then tell us we owed the $1300. I kind of wonder if they knew he would die but insisted to keep him 1 more night so that they could rack up our bill. Once they received payment we were out of there with a huge debt and no dog :(I DON'T recommend this hospital. The staff were very cold and there was not much transparency. Read Less
Brendt Merkel
31 May 2017
REPORT
Long waiting room times. Once we got in our room. We waited almost 30 min. Doctor was in there for 10 min at most. Then waited 17 min before they came in with the subscription. Then waited another 5 m... Read More
Long waiting room times. Once we got in our room. We waited almost 30 min. Doctor was in there for 10 min at most. Then waited 17 min before they came in with the subscription. Then waited another 5 min for Bill to be done. So for the 10 min with doctor I payed 119.00 to me that is crazy. Doctor was nice and seemed to care. Very friendly and professional. When I called to make appointment. Ask about fees they said exam and x-ray would be included in price. For the 119.00. they didn't do x-ray. But still got charged 119.00 plus I need to go to pharmacy and get his medicine. I will be taking him to a different vet for future check ups. This review is based on my experience. Friendly staff as well. Read Less
Nicole S.
28 May 2017
REPORT
Yes they got my cat in. But they did nothing to her except tell me what I already read online. What they did do is charge me $32 for a nasal spray that sells In the store for $6. It's so hard to find ... Read More
Yes they got my cat in. But they did nothing to her except tell me what I already read online. What they did do is charge me $32 for a nasal spray that sells In the store for $6. It's so hard to find a vet that actually gives a dam about animals. If anyone knows of a place that isn't about just taking as much $ as they can from the pet lover please tell me. Read Less
Ameilia Q.
9 May 2017
REPORT
This is the only Vet in the SLC area that will see your pet at any time (weekends, nights, etc).  It is basically an emergency room for your pet.  Prices seemed on par with the other Vets I have used ... Read More
This is the only Vet in the SLC area that will see your pet at any time (weekends, nights, etc).  It is basically an emergency room for your pet.  Prices seemed on par with the other Vets I have used and they accept Care Credit cards as well.What I really liked is that they sent me home with a CD copy of my cat's X-Rays and emailed me a write up of the diagnosis.  No other Vet I have been to did this and I found it to be extremely helpful. Read Less
Dee James
11 Apr 2017
REPORT
Came into the hospital with a very sick puppy. All we knew is that our little Dixie was not feeling well. We had been to two other vets and still had no answers as to what was wrong with our fur baby.... Read More
Came into the hospital with a very sick puppy. All we knew is that our little Dixie was not feeling well. We had been to two other vets and still had no answers as to what was wrong with our fur baby. The office staff was amazing and caring. They immediately rushed us into a room and started asking questions. We explained our situation and they reviewed all our paperwork we had with us. They cared, they asked questions. We asked questioned, they all answered honestly, there was no pressure to do a bunch of tests that weren't needed. We were given all our options, and all the costs up front. We came up with a plan and it worked!! Our Dixie, I feel, was on her death bed and these guys saved her!! The plan worked Dixie is well on her way to a full recovery! I just can't thank you guys enough!! Read Less
Briana McGurran
8 Apr 2017
REPORT
My experience with the emergency vet was so great. I took my shih-tzu in for suspected kennel cough late on a Saturday- which she did have. We were immediately put into quarantine and the staff was ki... Read More
My experience with the emergency vet was so great. I took my shih-tzu in for suspected kennel cough late on a Saturday- which she did have. We were immediately put into quarantine and the staff was kind, helpful, and thorough. They were so sweet to my dog and me. Thankfully, my girl is feeling much better a week later and I am very grateful to this vet for the care and guidance they gave us. Thank you! Read Less
Victoria D.
28 Mar 2017
REPORT
AVC was so great in an emergency. I'm thankful we had such a smart, caring vet tech taking care of our puppy while we were here. I wish I could remember her name. She really knew what she was talking ... Read More
AVC was so great in an emergency. I'm thankful we had such a smart, caring vet tech taking care of our puppy while we were here. I wish I could remember her name. She really knew what she was talking about and made me feel at ease with our sick puppy. I didn't find it much more expensive than other veterinarians. Our emergency visit was $80. The prices are comparable to other places I have been and with the service I received I would be willing to pay a little more. It was a tough day and everyone here was so caring. Read Less
heather curtis
20 Mar 2017
REPORT
Though I have lost both of my dogs here, it wasn't due to a lack of effort from the staff. While my dog Nuke was fighting for his life, the staff was constantly loving on him and doing the best they c... Read More
Though I have lost both of my dogs here, it wasn't due to a lack of effort from the staff. While my dog Nuke was fighting for his life, the staff was constantly loving on him and doing the best they could to keep him comfortable. We received multiple calls a day with updates and when the time came to say goodbye, there were such kind words said to us and to our dog. We are very appreciative to all the workers who loved on our good boy til the end.Read Less
Mohamad H.
20 Mar 2017
REPORT
Don't ever take your animal to this evil place.My baby was a teacup yorkie named coco. My baby was accidentally dropped by my daughter. I rushed her to AVC and they took my baby from me. The vet came ... Read More
Don't ever take your animal to this evil place.My baby was a teacup yorkie named coco. My baby was accidentally dropped by my daughter. I rushed her to AVC and they took my baby from me. The vet came in and told me right off the bat that they needed $2500 from me before they can help her. They said she may have water on her brain and that her blood pressure was  low that they needed to keep her their for a couple of days. I asked her if I could see her and they were very hesitant to let me see her. They said that she was in ICU in an oxygen cage. I insisted that I went back and seen her. She is only 1.50 lbs and they had the degree set at 60° I told the vet she was freezing that she needed to be  at a temperature of 71° and no lower. She looked so cold and was shivering. I asked her will you please help her and take care of her and they told me that they needed the money first. What kind of a animal doctor would do this. So they got their money and I asked them to take her blood pressure again to see if it went up so i could take her home and take care of her until I can take her into another doctor. She told me that she needed to stay their over night. I then said I wanted to see her again and I went back again she looked so lost and scared and I told my baby I would be back in the morning to get her and I told her I loved her. I got a call about 2 hrs later and the vet said I did X-rays on her lungs and they are bruised and she had water on her lungs, That her brain didn't have water on it. The stupid vet said she needed to be on oxygen for at least four days. I told her I would be their first thing in the morning. Well I got a call about 6 in the morning saying my baby's lungs collapsed and tShe passed away. They killed my baby!  They got $2500 dollars from us and killed my baby and left me and my family heart broken. I asked them at first if they were educated in small dogs and they looked at me like I was stupid. They had no sympathy towards us not one bit. Our princess died from an uneducated vet that keep my baby cold and loneliness. I'm a big believer in karma and for all the animals they let suffer and the family's they left heart broken. Karma will get them! Please please don't make the same mistake I made and don't take your animals here. Read Less
Mike Berrett
9 Mar 2017
REPORT
Such great care and helpful staff here. Open 24hrs a day and they really, truly love animals and treat them just like family! Everyone was so kind and loving to our dog Baxter, pampering and playing w... Read More
Such great care and helpful staff here. Open 24hrs a day and they really, truly love animals and treat them just like family! Everyone was so kind and loving to our dog Baxter, pampering and playing with him like he was their own, which allowed him to relax and get a proper diagnosis. They are so professional and courteous, and the cost is very reasonable, especially considering the crazy hour we needed care. AVC is AWESOME!!! Read Less
johnny Drinkard
2 Mar 2017
REPORT
Yeah they are great if you have the cash on hand. If it were possible to give them a zero I would. I went in with my cat after being referred by my vet at banfield and they said they could take care o... Read More
Yeah they are great if you have the cash on hand. If it were possible to give them a zero I would. I went in with my cat after being referred by my vet at banfield and they said they could take care of him. Got there and before they would do anything to help him they wanted CASH up front. I'm sorry but my cat is my child and I do not think you should run a emergency room for pets this way. If only there was a committee I could report their bs to and get them closed down. Thanks to them I lost my child. Thanks for nothing. Read Less
Colleen Christensen
26 Feb 2017
REPORT
My little Rat (terrier) Brody is still here to cuddle because of these people, After snacking on a large chunk of mouse poison the took pretty good care of me too. And again when he ruptured his ana... Read More
My little Rat (terrier) Brody is still here to cuddle because of these people, After snacking on a large chunk of mouse poison the took pretty good care of me too. And again when he ruptured his anal gland. It's good to know they are here if I need them Read Less
Alicia B.
26 Feb 2017
REPORT
While we were out backcountry skiing somehow our ski hit right below my dogs elbow and sliced it open about a quarter inch. It wasn't fully gushing blood but definitely needed some type of suture.  My... Read More
While we were out backcountry skiing somehow our ski hit right below my dogs elbow and sliced it open about a quarter inch. It wasn't fully gushing blood but definitely needed some type of suture.  My normal Vet was closed already on a Saturday so they referred me over to this Vet. His wound started to bleed on the drive down so I let them know I would be there in about 10 minutes. I got there, filled out the paperwork, and by the time we finally got into the exam room it took about 20 minutes.  Keep in mind this is an emergency vet, so I was pretty annoyed that it took that long of a wait especially when my dog was bleeding all over their floor. The nurse was awesome and did a great job letting me know what they were going to do. The wound was small enough that they only needed to use staples not use anesthesia or stitches, so I was happy about that. The time he was away from me getting his staples was pretty quick maybe 5 to 10 minutes. Overall I thought they did a great job and for a 24/7 vet hospital it served it's purpose. My only complaint was the wait time before getting him into the exam room. Total price for everything came to $185, which is what I figured it would be around. Unfortunately my dog cannot have any type of activity for the next 12 days - bummer! Read Less
Carrie Smet
25 Feb 2017
REPORT
I literally love every single staff member here except for Lea. She has no hospitality. I don't know how else to say it. We watched her interact with a couple who had never been to the vet, ever, with... Read More
I literally love every single staff member here except for Lea. She has no hospitality. I don't know how else to say it. We watched her interact with a couple who had never been to the vet, ever, with their cat and were completely new and deserved someone over accommodating, and they would ask simple questions and her response would be to roll her eyes and just say she didn't know. She went so far as to make the comment "we are booked tonight, everyone is critical, so it might be awhile to get you in" all the while telling them their cat was blocked and was an emergency! Literally, she's lifeless in the sense of making people feel calm in scary situations. Everyone else though is fricken amazing! Read Less
Marisa Jensen
20 Feb 2017
REPORT
This vet clinic has impressed me twice now. I can tell they are not in this for the money, and truly want to help people out as much as possible. I cannot recommend this emergency clinic enough. Their... Read More
This vet clinic has impressed me twice now. I can tell they are not in this for the money, and truly want to help people out as much as possible. I cannot recommend this emergency clinic enough. Their kindness made me cry. Read Less
Dionne Gomez
14 Feb 2017
REPORT
The staff here is great Dr Morgan Dr Burton Jeff Simmons are all great to work with Mitzy is in good hands. If you want the best in Utah they truly are thank you AVC my Mitzy means everything to me sh... Read More
The staff here is great Dr Morgan Dr Burton Jeff Simmons are all great to work with Mitzy is in good hands. If you want the best in Utah they truly are thank you AVC my Mitzy means everything to me she's only 4lbs has a neck injury and we are on our road to recoveryRead Less
Lori Lawler Odell
4 Feb 2017
REPORT
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic ... Read More
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and night for 4 days and the staff always made sure to keep us updated on her progress and let us visit with her while she was in intensive care. I loved the transparency and the fact that we could go see her anytime we asked. It was obvious that she had made an impression on everyone there. They allowed us to spend several hours alone with her once she passed and let us take the time we needed to mourn. They were sensitive to our needs when completing the final arrangements and sent us a beautiful planter the day after her passing. Special thanks to Dr. Ravi and Becca and all those that treated our baby while she was there. Read Less
Lori Odell
4 Feb 2017
REPORT
The entire staff at AVC is amazing. Unfortunately our little girl was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and nig... Read More
The entire staff at AVC is amazing. Unfortunately our little girl was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and night for 4 days and the staff always made sure to keep us updated on her progress and let us visit with her while she was in intensive care. I loved the transparency and the fact that we could go see her anytime we asked. It was obvious that she had made an impression on everyone there. They allowed us to spend several hours alone with her once she passed and let us take the time we needed to mourn. They were sensitive to our needs when completing the final arrangements and sent us a beautiful planter the day after her passing. Special thanks to Dr. Ravi and Becca and all those that treated our baby while she was there. Read Less
Tina Diedrichsen
4 Feb 2017
REPORT
They were fantastic. Ruled out what we thought my dog had and scheduled my golden retriever, Rosebud, for surgery. We traveled from Elko with all three of our dogs and they made sure to give them love... Read More
They were fantastic. Ruled out what we thought my dog had and scheduled my golden retriever, Rosebud, for surgery. We traveled from Elko with all three of our dogs and they made sure to give them love too while waiting to get the news that Rosebud was out of surgery. The whole staff was so caring. They explained everything and kept in touch with us. They explained the estimate of charges too. I will definitely come back again. I highly recommend them. Read Less
Lori O.
4 Feb 2017
REPORT
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic ... Read More
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and night for 4 days and the staff always made sure to keep us updated on her progress and let us visit with her while she was in intensive care. I loved the transparency and the fact that we could go see her anytime we asked. It was obvious that she had made an impression on everyone there. They allowed us to spend several hours alone with her once she passed and let us take the time we needed to mourn. They were sensitive to our needs when completing the final arrangements and sent us a beautiful planter the day after her passing. Special thanks to Dr. Ravi and Becca and all those that treated our baby while she was there. Read Less
Melissa Rose Kapler
26 Jan 2017
REPORT
Took my pup in for vomiting around 2am. The tech that helped me (Trixie?) was wonderful and patient, and was very kind with Otis. Very attentive staff, no long wait, and fair prices/options. Would def... Read More
Took my pup in for vomiting around 2am. The tech that helped me (Trixie?) was wonderful and patient, and was very kind with Otis. Very attentive staff, no long wait, and fair prices/options. Would definitely recommend. Read Less
Jann M.
2 Jan 2017
REPORT
It's never a good day when you have to visit an Emergency Vet Hospital.   Our beloved Yorkie had an eye infection.  We arrived late on Saturday and it was packed.   They were so kind and took her in q... Read More
It's never a good day when you have to visit an Emergency Vet Hospital.   Our beloved Yorkie had an eye infection.  We arrived late on Saturday and it was packed.   They were so kind and took her in quickly despite having many animals in much worse condition.   She had an infection in her third eyelid.  I didn't know dogs had three eye lids.   Her infection came without warning.    They gave us eye drops but said she would have to have major surgery at a Vet Opthamologist.   Luckily the eye drops worked and she's back to her old self.   It was expensive but it was an emergency and for you pet lover's out there you know you will do anything for them.   I hope we don't have to visit anytime soon but it was so nice to have them close and to be so helpful. Read Less
Cindy Dayley Pace
30 Dec 2016
REPORT
From the moment we walked in the staff was so kind and helpful. We got right in and were helped through a very hard decision. The Dr and asst. Were so kind and compassionate and understanding. They ga... Read More
From the moment we walked in the staff was so kind and helpful. We got right in and were helped through a very hard decision. The Dr and asst. Were so kind and compassionate and understanding. They gave us so much support and gently walked us through all of it. It was one of the hardest saddest days I have been through, but I couldn't have asked for more understanding and loving people who helped us more than they can know. Thank you! Read Less
Becky P
22 Dec 2016
REPORT
Very helpful and nice. The staff is willing to talk to you to help determine if your pet needs to be seen. I have been there a couple of times and both have been a great experience.
Brandi Miller Hays
4 Dec 2016
REPORT
Turned away my parents & their pup with his fractured leg that needed surgery. How can you possibly do such a thing to an animal in excruciating pain? They even had $1500!! Taking advantage of people ... Read More
Turned away my parents & their pup with his fractured leg that needed surgery. How can you possibly do such a thing to an animal in excruciating pain? They even had $1500!! Taking advantage of people during some of the most emotional and traumatic times of their life. Then they never even SAW an actual veterinarian. This place is ridiculous. Read Less
Becky Epperson Vanderlinden
25 Oct 2016
REPORT
I have to shout out the amazing staff at AVC. Thank you so much for taking such great of my boy Dexter. You were so kind & considerate of my emotional state & made sure I was informed and updated ... Read More
I have to shout out the amazing staff at AVC. Thank you so much for taking such great of my boy Dexter. You were so kind & considerate of my emotional state & made sure I was informed and updated every step of the way. The work you do is so important and your staff was outstanding. Read Less
Janet Kay
9 Oct 2016
REPORT
They were awesome with my Nick. Nick had a herniated disk and lost the use of his back legs. They let me know there was no promise if he would walk again. They did the surgery and took great care of h... Read More
They were awesome with my Nick. Nick had a herniated disk and lost the use of his back legs. They let me know there was no promise if he would walk again. They did the surgery and took great care of him. This happened just two days before I was leaving for a month long trip. I wasn't for sure what to do with him while I was out of town. They helped me out and keep him for the month. They keep in contact with me while I was gone. Nick won their hearts. With their care and help from rehab Nick is now trying to walk again. I recommend them to anyone and would use them again. Thanks AVC. Read Less
Nancy Jonas Howard
24 Sep 2016
REPORT
They took care of my rotti when he was 4 months old and when walking he seemed to have a equilibrium problem. Our Vet immediately recommended AVC. We went the same day. After many tests in 3 trips, th... Read More
They took care of my rotti when he was 4 months old and when walking he seemed to have a equilibrium problem. Our Vet immediately recommended AVC. We went the same day. After many tests in 3 trips, the only thing they found was fluid on the ear drum. They were still a little concerned because he still had a nerve quiver in his lower hip when he laid down. Their worry was for us because we aren't as young, for handling such a powerful dog. We just said break that ear drum and drain the fluid. He's now 5 and awesome. He still at times when sleeping will quiver slightly. If there's anything wrong, he doesn't know or show it. You will never have better or more caring people take care of your baby. They also saved my son & daughter in laws pug with cancerous lumps on his body. They extended his life at least 6yrs. Don't walk, run to them if a regular vet recommends them. Or if you're not being satisfied. We also received a refund in the mail, because the final bill was less.Read Less
Erika D.
5 Sep 2016
REPORT
We had a very sick doggie recently after he ate a dish towel. Luckily we felt in good, albeit expensive, hands with this emergency vet service. The staff was very kind and explained things very well, ... Read More
We had a very sick doggie recently after he ate a dish towel. Luckily we felt in good, albeit expensive, hands with this emergency vet service. The staff was very kind and explained things very well, including all options and costs. My one big complaint is that the vet herself felt it necessary to lecture us on not letting our dog chew things like shoes, dish towels, etc. i was very offended, as if this is something we intentionally did to our sweet dog...and in an already stressful situation it was the thing that brought my sister to tears. I got protective and the vet admitted she only had cats. Very disappointed with the vet, but the staff and service were otherwise great...and out doggie survived the night and is home healing. Read Less
Lindsay T.
2 Aug 2016
REPORT
We took our elderly dog in on a Saturday because he wasn't eating or drinking, and overall very sick. They took him back right away, then the doctor came out to see us. She called him a  her (oops), t... Read More
We took our elderly dog in on a Saturday because he wasn't eating or drinking, and overall very sick. They took him back right away, then the doctor came out to see us. She called him a  her (oops), then told us he was very sick. She said he had a large lump in his belly, which she believed to be a mass that is probably growing, and will move into his lungs quickly (which she thought was the cause of his cough). She asked if we wanted to do an ultrasound and we said we didn't think so, if she feels a mass, then there's probably a mass. I explained that he has Cushing's disease and liver issues, and asked if they could be playing a role in what he was experiencing, and she said not likely. She then said that she thought he was dying and that we should put him down that day. We asked if it could be delayed and she didn't recommend it as she felt he would not improve - this was it for him. We decided not to do it there, and to do a house call for the euthanasia. An hour before his appointment, he smelled the pizza we were stress eating between sobs, and his eyes lit up. Right before our eyes we watched him turn around - he wanted to eat, drink, move around, and wag his tail! It's been 4 days now, and our pup is wanting to go on walks, eat lots, and play with his toy. Until he shows us signs that he's suffering, we will enjoy our time with him. We are watching him closely but are so very glad we listened to our gut and waited so that he could show us he was going to pull through! A word to the wise, these folks are nice and knowledgable, but always go with your gut and get a second opinion when it comes to ending your beloved pet's life. Read Less
Teddy T.
4 Jun 2016
REPORT
Great place! They do a really good job diagnosing problems with your dog.  I would recommend to anyone.                                                                                          Cody Wi... Read More
Great place! They do a really good job diagnosing problems with your dog.  I would recommend to anyone.                                                                                          Cody Williams Read Less
David Breithaupt
18 May 2016
REPORT
Contrary to some of the negative comments, my experience at AVC was outstanding. I am from out of state, and my dog received a bad cut on his snout. I took him to AVC. The receptionist was fast and co... Read More
Contrary to some of the negative comments, my experience at AVC was outstanding. I am from out of state, and my dog received a bad cut on his snout. I took him to AVC. The receptionist was fast and concerned for him and the technician got me into an exam room within 5 minutes. The took his vital signs, gave him a brief exam, and cleaned the cut. The veterinarian examined the cut and decided it did not need stitches and prescribed an antibiotic cream to prevent infection. When I checked out, there was no charge for their services. In and out within 20 minutes. If I am ever in the area and need them again, I will be sure to use their clinic without hesitation. Read Less
Teresa Nuttall
13 May 2016
REPORT
Do Not go here unless you have No other choice. They Do Not care about your pet, they want money and lots of it up front before they even look at them to find out what's going on. To them, Your pet do... Read More
Do Not go here unless you have No other choice. They Do Not care about your pet, they want money and lots of it up front before they even look at them to find out what's going on. To them, Your pet doesn't have feelings. They handled our puppy roughly even knowing she had broken bones and was crying. The staff are Rude if you question them about anything. Wouldn't show the xrays or really explain anything. They are Way over priced. We left and went to the urgent care in Orem, they were Kind, Caring and did an exam, looked at the xrays from the other place, then we discussed cost and plan of care. She's doing OK and has the care she needs and deserves. I have dealt with allot of different clinics, this is by far the worst I've seen. Read Less
Sarah R.
7 May 2016
REPORT
Been here too many times already this year, and it certainly isn't cheap.  But emergency medical care isn't cheap for person or animal.Positives:- Available 24hr- Knowledge and skill (operative)- Pati... Read More
Been here too many times already this year, and it certainly isn't cheap.  But emergency medical care isn't cheap for person or animal.Positives:- Available 24hr- Knowledge and skill (operative)- Patience and willingness to field 100 questions in the middle of the night- Understanding of different levels of willingness to pay for care.  There is nothing wrong with offering the range of treatments and letting you decide what you want for your pet.  - Good communication, follow-up, and responsiveness over the phone- Coordination when you're away (such as when your pet makes a visit from a kennel)- Overnight observation option- Up front cost estimates -  you will know the price range (which is wide, but accurate) before you sign and get startedNegative:- Cost.  Though when we compared bills for similar care at the general, by-appt vet and emergency care provided at 10pm on a weekend night, they were pretty similar.  Some items are slightly more or less at each place, but AVC has a greater range of services they're able to offer and can do overnight observation of your pet.  Stories (in case you're interested):1. January 2016.  Hayden finds and eats a bunch of chocolate (wrappers and all), but we won't know that for 2 more days because she was sneaky and left all the trash outside in the middle of winter (brrr... who goes outside then?!).  We get home and have no idea what's wrong with her, but she's not acting right.  Stumbling, not wagging tail, barely can lift her head off the couch.  Off to AVC.  They examine her, labs, and abdominal xray.  Enlarged spleen, but not exactly sure why.  They'll keep her and watch her closely overnight, give some fluid.  Phone call the next day - she's no better, recommend operating. Go over all the costs.  No pressure, they understand she's almost 11 yo and might not recover well.  We decide to go ahead - she was just jumping and swimming at Barley's 2 days ago; this must be something acute and fixable (our hopeful belief). Her stomach is bloated from a partial obstruction from the wrappers, and this caused her spleen to swell and twist off its own blood supply.  Splenectomy and gastrostomy to remove the obstruction.  Several more days at AVC and a very long week of recovery at home.  She's back to jumping into the pool at Barley's less than a month after surgery.  2. April 2016. Blood drops on the kitchen floor in the morning.  She's dripping from her mouth, but can't tell where.  Otherwise she's doing fine so we decide to watch it.  A few hours later and still going, but she's acting normal so we go to the regular vet.  They keep her all the rest of the day, get labs, and sedate her at 5pm to look in her mouth.  Small pinprick area, they try to cauterize with silver nitrate and it seems to stop.  Labs are abnormal - coagulation factors are off, probably got into rat poison or something similar.  She comes home.  A few hours later more blood.  More than before. She's still acting fine, but the Vitamin K will take several days to correct her coagulation factors.  It's 9pm, so off to AVC.  They recommend plasma to quickly correct her coagulation factors and correct the bleeding.  No pressure, but with factors that low, she's at risk for spontaneous bleeds elsewhere.  It wasn't pushed, this was our understanding based on our own experiences in medicine.  They'll need to keep her overnight to do this.  In the morning her factors are normal, no more bleeding, and she comes home.  When we had a minor scare 2 days later at the Utah Dog Park the vet and techs at AVC worked with us over the phone to do a quick check up.  A small positive to note: their Vitamin K prescription was cheaper and had more tabs (the total amount actually needed for the prescribed duration) than the Rx provided by her normal vet (the one she saw first).  She's still jumping into the pool at Barley's. Read Less
Kayla Kaas
27 Apr 2016
REPORT
If I could give them ZERO stars I would. This place is a nightmare, and only cares about money. Their staff is rude too. Only encountered ONE nice being here. Again, ALL they care about is MONEY. This... Read More
If I could give them ZERO stars I would. This place is a nightmare, and only cares about money. Their staff is rude too. Only encountered ONE nice being here. Again, ALL they care about is MONEY. This place is WAY overpriced. ONE visit for xrays and painpills for my dog (who was viciously attacked by a pitbull and now has a broken bone) was $730! And that's not even to have her spend the night there. They use scare tactics and are very negative about the situation.. And they didn't even have faith in their own procedure they WOULD have done... if it weren't SEVERAL THOUSAND dollars! So little faith in the Animal medical field... it's so sad. :( Read Less
Breanna Millward
26 Apr 2016
REPORT
The doctor told me that my dog needed his leg AMPUTED!!! After being hit by a car and that was the best option for $3200 and to come in the next day. I called three other vets and all of them said the... Read More
The doctor told me that my dog needed his leg AMPUTED!!! After being hit by a car and that was the best option for $3200 and to come in the next day. I called three other vets and all of them said they can repair his leg for $1200. They dont care about your pets they want your CASH even if it means taking a limb!! Do not go here!Read Less
Patricia E.
5 Apr 2016
REPORT
if you follow me on Yelp, you know 5 stars is not my norm, but honestly, AVC has one of the crappiest jobs yet manages to do it with panache.When you think about a human emergency room - people of all... Read More
if you follow me on Yelp, you know 5 stars is not my norm, but honestly, AVC has one of the crappiest jobs yet manages to do it with panache.When you think about a human emergency room - people of all walks of life walking in with all sorts of issues, and doctors having zero background on the patient except what they can tell them at that exact moment - imagine doing this with a patient who can't speak. Now you understand their job. While we were there, one dog had to have vomiting induced because it ate chocolate, and I know they had to put down another young child's pet. Crappy job.My ultimate testimony to AVC is this: they've treated/seen 2 of our dogs, both which had to be put down, and I'm giving them 5 stars. I'd have them for our regular doctor, but I don't need to tie up their time giving vaccines; they need to do what they do best, and that's emergencies.The first Greyhound they treated had an onset of unusual neurological issues that baffled our vet. AVC treated her within the parameters we set: ultrasound, oral medicine & recheck. Within a week she was walking into the clinic under her own volition for her recheck, and the staff was truly excited to see her. Alas, her progress plateaued and the disease won when we put her down 1.5 wks later. Less than 2 weeks later a wonderfully worded condolence card arrived. Thank you.When the second Greyhound woke up wobbly on a Sunday (less than a month later), we immediately called to see if we could get into AVC. They said yes, call when you are on your way. They were ready when we arrived. We didn't win this fight either - advanced cancer and internal bleeding - but we cannot say enough about how wonderful the entire staff was and how they cared for us and for our dog for the six hours we were there.Were they cheap? Nope. Were they expensive? Not compared to Texas, our prior home for 16 yrs. Were they available on a Sunday? Yep. Were they easy to contact (no recorder)? Yep. Did they treat my animals as if they were their own? Yep. Would I recommend them? Absolutely. Read Less
Paige Parkin
17 Feb 2016
REPORT
This place is amazing! I really felt like they cared about my dog and wanted to find the source of the problem as opposed to other vets who look at your dog as a dog instead of a part of your family. ... Read More
This place is amazing! I really felt like they cared about my dog and wanted to find the source of the problem as opposed to other vets who look at your dog as a dog instead of a part of your family. My dog was also very comfortable there and with all of their employees which means the world when you have to leave them there alone and scared. They were so sensitive to both my pet and my feelings. Definitely recommend them!!Read Less
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(801) 942-3951
1021 3300 South
Salt Lake City Utah 84106
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
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Thursday
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08:00AM-18:00PM
Friday
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Advanced Veterinary Care

Salt Lake City, Utah
(56)
1021 3300 South
Salt Lake City Utah 84106
Some of the services we provide include:
- Radiology, Ultrasound, Fluoroscopy, and MRI Imaging
- Endoscopy, Bronchoscopy, Rhinoscopy and Colonoscopy Scoping
- Urethral and Tracheal Stent Placement
- Mechanical Ventilation and 24-hour Oxygen Therapy
- Minimally Invasive Biopsy and Aspirate Procedures
- Emergency, Critical Care, Surgery, Oncology and Internal Medicine
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Emily W
20 Jun 2023
REPORT
Do not take your pet here. 4k and my dog left in the same condition she arrived with the vet telling me he has absolutely no idea what’s going on. It took 9.5 hours before we even saw or spoke with a ... Read More
Do not take your pet here. 4k and my dog left in the same condition she arrived with the vet telling me he has absolutely no idea what’s going on. It took 9.5 hours before we even saw or spoke with a vet, and before a vet laid eyes on my dog. They do not care about your pet. The tech even made a joke to me that my dog was leaving sleepy because they sedate the ones who are annoying and bark. I’m sorry that my dog is whining and barking while she’s in immense pain. One would think if anyone could understand that it would be the staff of an ER vet. Read Less
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Natalie
16 Mar 2022
REPORT
Do NOT trust your pet to this vet. $10k later after doing all the recommended procedures from the vet to have our <3 yr old cat die a week later. I am doing what I can to make sure pet owners are awar... Read More
Do NOT trust your pet to this vet. $10k later after doing all the recommended procedures from the vet to have our <3 yr old cat die a week later. I am doing what I can to make sure pet owners are aware of our terrible experience here. I believe there was a chain of bad decisions around the care for our cat that could have prevented his death. After bringing up initial concerns and asking for the vet to make an appointment to discuss the response for over 2 weeks has been “we will call you back”.. and of course no call has come. This leads me to my perspective that this organization will do what they can to charge you as much as possible, then lack to follow up with proper medical care to make the spend worth it, and then ignore you at all costs. Happy to share more details of our experience for this interested but I highly recommend avoiding this vet. Read Less
Tina Applegate
9 Jul 2018
REPORT
Impressed. I brought my dog in who with horrible foot infection. The vet who treated her was knowledgeable and helpful. My dog was miserable and the staff did everything they could to help her. I rec... Read More
Impressed. I brought my dog in who with horrible foot infection. The vet who treated her was knowledgeable and helpful. My dog was miserable and the staff did everything they could to help her. I recommend this hospital highly. As a bulldog owner, I’m familiar w veterinarians in area. If you’re in need of a great after hours clinic, Come to this hospital. Kudos. Read Less
Hannah Cream
7 Jul 2018
REPORT
I recently had a very unfortunate circumstance, I came in to put my cat to sleep. As soon as they saw us walk in and understood what we were there to do, the attendant Nathan took us straight to a roo... Read More
I recently had a very unfortunate circumstance, I came in to put my cat to sleep. As soon as they saw us walk in and understood what we were there to do, the attendant Nathan took us straight to a room for privacy. He as well as Callie and Dr Lingner gently cared for my cat while being professional and comforting. I felt as if they really cared for my cat and did everything they could to make her comfortable. They treated us with the most positive experience we could have possibly had from this situation. We will be back for lifetime with future pets because of how great they were. Read Less
Jamie Lott
29 Jun 2018
REPORT
My puppy swallowed a dishwasher pod. They took him right back and explained what would happen. Then the vet came out and explained the situation and the plan in great detail. A few minutes later ... Read More
My puppy swallowed a dishwasher pod. They took him right back and explained what would happen. Then the vet came out and explained the situation and the plan in great detail. A few minutes later the tech came out with estimates. Everyone was very caring and supportive. And of course they think my puppy is the cutest ever Brandi was the tech who came out and explained the medications. She was very professional and kind. She explained everything very patiently and made sure she answered all my questions. She definitely is in the right profession for her skills Read Less
Brittany Hughes
12 Jun 2018
REPORT
They were accurate with their wait times. The vet didn't over- recommend procedures or medications for my dog just to charge me extra money, which I really appreciated. She had a lot of common sense, ... Read More
They were accurate with their wait times. The vet didn't over- recommend procedures or medications for my dog just to charge me extra money, which I really appreciated. She had a lot of common sense, and told me, "Why use a canon when a bb-gun will get the job done, so-to-speak?" in reference to helping my dog's leg get better. The vet-tech that helped at first was very knowledgeable and friendly, even though it was the middle of the night! Will definitely return if I have another emergency! Read Less
Sue Camberlango
11 Jun 2018
REPORT
We were referred to this office for a bone biopsy for bone cancer in our 3 year old dog. We brought in a dog with a limp for a procedure, and mild dehydration (no other symptoms) and were sent home t... Read More
We were referred to this office for a bone biopsy for bone cancer in our 3 year old dog. We brought in a dog with a limp for a procedure, and mild dehydration (no other symptoms) and were sent home the next day with a dog soooo sick and injured from the procedure he had to be put down immediately. His lungs and trachea were damaged and he was severely dehydrated. The damage done was not recoverable. We would have lost him within a few months but not that day. He SUFFERED so unnecessarily and TERRIBLY because of AVC!!! We have great guilt for taking him there. When we questioned the level of care given to him we were treated rudely and could not get answers without demanding records. Don't trust you dog is getting proper care or treatment when they are out of your sight. The "specialist" should have known better. I would give less than 1 star if possible. Beware. We are heart broken and angry. Read Less
Madison Alyese
7 Jun 2018
REPORT
If I could give zero stars I would. Had the absolute WORST experience here. Took my dog in for a very abnormal rash that was appearing as an allergic reaction based upon his breathing. As soon as I ca... Read More
If I could give zero stars I would. Had the absolute WORST experience here. Took my dog in for a very abnormal rash that was appearing as an allergic reaction based upon his breathing. As soon as I came up to the desk and explained the situation, the tech asked me to "flip" my dog over on this desk that was less in width than my dog for one, and two my dog was squirming because I was incapable of placing him on there in a way for the tech to see what was on my dogs underbelly. He kept messing with his ear piece as if he had better things to do, and continued to say how much it was going to be to be seen. As soon as I asked for his name he started acting like he knew what customer service was. He was also told by another tech he wasn't allowed to give out over the counter dosage advice to patients, WHICH HE DID TO US IN FRONT OF EVERYONE. Very disappointed. Went home balling, just wanting my puppy to be seen. Read Less
Brian Larsen
25 May 2018
REPORT
When our dog Ozzie was hit by a car, a good samaritan brought him to this clinic. I was unfamiliar with this place, but what a blessing it turned out to be! The staff here have been incredible, from e... Read More
When our dog Ozzie was hit by a car, a good samaritan brought him to this clinic. I was unfamiliar with this place, but what a blessing it turned out to be! The staff here have been incredible, from emergency treatment to surgery to removing the stitches. With a quick call, they were always happy to have us stop by and visit our Ozzie. While the entire staff is truly incredible, I'd love to give a special shout out to Dr Morgan and Dr Allie (last name?). You saved our best friend! - Brian and Alyssa Read Less
Eric Adams
22 May 2018
REPORT
Worst vet I’ve ever experienced. They told us to come down and they would get us right in. We arrived ten minutes later and they informed us that it would be two hours! We opted to stay and wait. Ther... Read More
Worst vet I’ve ever experienced. They told us to come down and they would get us right in. We arrived ten minutes later and they informed us that it would be two hours! We opted to stay and wait. There were two pets with no apparent emergency admitted before us. After waiting two hours and being the last people in the waiting area, we were informed that it would be another FIVE hours. I’m not making this up or embellishing. The front people were very rough looking and extremely rude. We left and drove to Blue Pearl. Completely different, better experience. Please don’t waste your time at AVC!!! Literally the worst experience I’ve had at any business in 47 years of life on this planet. Read Less
Desirée
8 Apr 2018
REPORT
We love everyone there, especially the people from internal medicine! Our boy has epilepsy and they have been taking great care of him, helping us with all of our questions and worries. They explain ... Read More
We love everyone there, especially the people from internal medicine! Our boy has epilepsy and they have been taking great care of him, helping us with all of our questions and worries. They explain everything they do very well, they're patient and try everything to make our pup as comfortable as possible when he has to stay for monitoring. We couldn't ask for a better place to take our dog to. Read Less
Cindy Robertson
8 Mar 2018
REPORT
Our dog started having non-stop seizures about 8 pm. Our vet's answering machine recommended this location. I was very impressed with the staff and especially impressed with Doctor Anderson. She expl... Read More
Our dog started having non-stop seizures about 8 pm. Our vet's answering machine recommended this location. I was very impressed with the staff and especially impressed with Doctor Anderson. She explained our options and answered our questions thoroughly. They were professional and kind about the whole process because we ended up having to euthanize our dog. Read Less
Talia Draper
5 Mar 2018
REPORT
After having a nightmare of an experience at a different emergency vet in the past, I was very nervous about having to bring my dog to another ER BUT this place was great! My main positive take away w... Read More
After having a nightmare of an experience at a different emergency vet in the past, I was very nervous about having to bring my dog to another ER BUT this place was great! My main positive take away was that they did not try to push unnecessary treatments on me. Overall I was very happy with the treatment and care we received here and in the event of another after hours emergency, I will definitely bring my animals here again. Read Less
Heidi Steed
26 Feb 2018
REPORT
Wonderful care for my dog Pod. She ate some Gorilla glue and had to have surgery to remove a giant gluey mass from her stomach. The staff was wonderful. I felt like I was picking up a family member wh... Read More
Wonderful care for my dog Pod. She ate some Gorilla glue and had to have surgery to remove a giant gluey mass from her stomach. The staff was wonderful. I felt like I was picking up a family member when she was ready to come home. The front desk guy Cameron was wonderful at keeping me calm wile I was Waitting. Read Less
Julie Claar
12 Feb 2018
REPORT
The staff is wonderful. My dog had stomach surgery and they were very professional and timely. They updated me as needed and were there on a Sunday morning to check out my pup. No complaints from me. ... Read More
The staff is wonderful. My dog had stomach surgery and they were very professional and timely. They updated me as needed and were there on a Sunday morning to check out my pup. No complaints from me. They are truly live savers Read Less
Emilie Davis
3 Jan 2018
REPORT
Our puppy got sick over New Years holiday weekend and we were forced to consider an emergency animal hospital. We had never been here before and it was a one hour drive from home. There was one other ... Read More
Our puppy got sick over New Years holiday weekend and we were forced to consider an emergency animal hospital. We had never been here before and it was a one hour drive from home. There was one other emergency hospital closer to us but this one had more consistent reviews, so we gave it a try. This is not your hometown vet office. It’s an emergency hospital and it feels like one. That said, we called ahead with our issue and got into a room immediately due to possible contamination. The doctor did not exactly have good bedside manner, but she answered our questions and didn’t try to push something that was not needed. All in all we were satisfied and got the answers we were looking for. We wanted to rule out any serious problems with a cough that developed the day before. The doctor checked for a number of possible issues and told us at that time nothing required antibiotics or further treatment. We left without a bill (?!) and happy to have our worries calmed. Read Less
Angela L.
7 Aug 2017
REPORT
I took my dog here because she was trembling and didn't seem like herself. $300 later and I discovered it was the smoke detector's dying battery that was scaring her! That's on me. But these guys want... Read More
I took my dog here because she was trembling and didn't seem like herself. $300 later and I discovered it was the smoke detector's dying battery that was scaring her! That's on me. But these guys wanted to test her for EVERYTHING, despite the fact that she calmed down after we arrived. She seemed her normal, healthy self. Two of the vets had me walk her up and down stairs and convinced me she was moving as though she were in pain. That wasn't true. She was jumping up on the couch later and running after her ball just fine. They just wanted to sell me painkillers. I'm sure they're good for certain emergencies. But for the most part, this experience felt like trying to make a purchase on a used car lot. Read Less
Renee V.
10 Jun 2017
REPORT
Awful! I came in with no wait time....ended up being there for 3 hours. The reason I came in was because my dog isnt drinking or eating- they sent me home with anti neusea medicine and said wait it ou... Read More
Awful! I came in with no wait time....ended up being there for 3 hours. The reason I came in was because my dog isnt drinking or eating- they sent me home with anti neusea medicine and said wait it out.....?!?! Read Less
Monica B.
1 Jun 2017
REPORT
My dog died at this hospital after being told by the vets that he was stable and doing fine. Our dog was admitted on a Sunday evening. He was viciously attacked by another dog. We were told that they ... Read More
My dog died at this hospital after being told by the vets that he was stable and doing fine. Our dog was admitted on a Sunday evening. He was viciously attacked by another dog. We were told that they would do surgery on him and give him pain medication. When I called that same evening, they did not do surgery. They said they were waiting until tomorrow. Everytime I called to check on him, they gave me very little information "he's stable" and "he's ok" was all they ever said. The next day our little dog died. They called my Dad (the legal owner) but he missed their call. I called them about 2 hours later "Hello, just calling to check up on my dog."... The receptionist "Your dog vomited. Went into cardiac arrest and died. I'm so sorry.".... I'm still in disbelief. We were advised to come and pick up his body. When we arrived, they were very cold and rude to us. "Come to the back to pick him up".. It was like he was just a box of pizza or something. We were never greeted by a doctor. All they did was give us our dog. Make us sign papers and then tell us we owed the $1300. I kind of wonder if they knew he would die but insisted to keep him 1 more night so that they could rack up our bill. Once they received payment we were out of there with a huge debt and no dog :(I DON'T recommend this hospital. The staff were very cold and there was not much transparency. Read Less
Brendt Merkel
31 May 2017
REPORT
Long waiting room times. Once we got in our room. We waited almost 30 min. Doctor was in there for 10 min at most. Then waited 17 min before they came in with the subscription. Then waited another 5 m... Read More
Long waiting room times. Once we got in our room. We waited almost 30 min. Doctor was in there for 10 min at most. Then waited 17 min before they came in with the subscription. Then waited another 5 min for Bill to be done. So for the 10 min with doctor I payed 119.00 to me that is crazy. Doctor was nice and seemed to care. Very friendly and professional. When I called to make appointment. Ask about fees they said exam and x-ray would be included in price. For the 119.00. they didn't do x-ray. But still got charged 119.00 plus I need to go to pharmacy and get his medicine. I will be taking him to a different vet for future check ups. This review is based on my experience. Friendly staff as well. Read Less
Nicole S.
28 May 2017
REPORT
Yes they got my cat in. But they did nothing to her except tell me what I already read online. What they did do is charge me $32 for a nasal spray that sells In the store for $6. It's so hard to find ... Read More
Yes they got my cat in. But they did nothing to her except tell me what I already read online. What they did do is charge me $32 for a nasal spray that sells In the store for $6. It's so hard to find a vet that actually gives a dam about animals. If anyone knows of a place that isn't about just taking as much $ as they can from the pet lover please tell me. Read Less
Ameilia Q.
9 May 2017
REPORT
This is the only Vet in the SLC area that will see your pet at any time (weekends, nights, etc).  It is basically an emergency room for your pet.  Prices seemed on par with the other Vets I have used ... Read More
This is the only Vet in the SLC area that will see your pet at any time (weekends, nights, etc).  It is basically an emergency room for your pet.  Prices seemed on par with the other Vets I have used and they accept Care Credit cards as well.What I really liked is that they sent me home with a CD copy of my cat's X-Rays and emailed me a write up of the diagnosis.  No other Vet I have been to did this and I found it to be extremely helpful. Read Less
Dee James
11 Apr 2017
REPORT
Came into the hospital with a very sick puppy. All we knew is that our little Dixie was not feeling well. We had been to two other vets and still had no answers as to what was wrong with our fur baby.... Read More
Came into the hospital with a very sick puppy. All we knew is that our little Dixie was not feeling well. We had been to two other vets and still had no answers as to what was wrong with our fur baby. The office staff was amazing and caring. They immediately rushed us into a room and started asking questions. We explained our situation and they reviewed all our paperwork we had with us. They cared, they asked questions. We asked questioned, they all answered honestly, there was no pressure to do a bunch of tests that weren't needed. We were given all our options, and all the costs up front. We came up with a plan and it worked!! Our Dixie, I feel, was on her death bed and these guys saved her!! The plan worked Dixie is well on her way to a full recovery! I just can't thank you guys enough!! Read Less
Briana McGurran
8 Apr 2017
REPORT
My experience with the emergency vet was so great. I took my shih-tzu in for suspected kennel cough late on a Saturday- which she did have. We were immediately put into quarantine and the staff was ki... Read More
My experience with the emergency vet was so great. I took my shih-tzu in for suspected kennel cough late on a Saturday- which she did have. We were immediately put into quarantine and the staff was kind, helpful, and thorough. They were so sweet to my dog and me. Thankfully, my girl is feeling much better a week later and I am very grateful to this vet for the care and guidance they gave us. Thank you! Read Less
Victoria D.
28 Mar 2017
REPORT
AVC was so great in an emergency. I'm thankful we had such a smart, caring vet tech taking care of our puppy while we were here. I wish I could remember her name. She really knew what she was talking ... Read More
AVC was so great in an emergency. I'm thankful we had such a smart, caring vet tech taking care of our puppy while we were here. I wish I could remember her name. She really knew what she was talking about and made me feel at ease with our sick puppy. I didn't find it much more expensive than other veterinarians. Our emergency visit was $80. The prices are comparable to other places I have been and with the service I received I would be willing to pay a little more. It was a tough day and everyone here was so caring. Read Less
heather curtis
20 Mar 2017
REPORT
Though I have lost both of my dogs here, it wasn't due to a lack of effort from the staff. While my dog Nuke was fighting for his life, the staff was constantly loving on him and doing the best they c... Read More
Though I have lost both of my dogs here, it wasn't due to a lack of effort from the staff. While my dog Nuke was fighting for his life, the staff was constantly loving on him and doing the best they could to keep him comfortable. We received multiple calls a day with updates and when the time came to say goodbye, there were such kind words said to us and to our dog. We are very appreciative to all the workers who loved on our good boy til the end.Read Less
Mohamad H.
20 Mar 2017
REPORT
Don't ever take your animal to this evil place.My baby was a teacup yorkie named coco. My baby was accidentally dropped by my daughter. I rushed her to AVC and they took my baby from me. The vet came ... Read More
Don't ever take your animal to this evil place.My baby was a teacup yorkie named coco. My baby was accidentally dropped by my daughter. I rushed her to AVC and they took my baby from me. The vet came in and told me right off the bat that they needed $2500 from me before they can help her. They said she may have water on her brain and that her blood pressure was  low that they needed to keep her their for a couple of days. I asked her if I could see her and they were very hesitant to let me see her. They said that she was in ICU in an oxygen cage. I insisted that I went back and seen her. She is only 1.50 lbs and they had the degree set at 60° I told the vet she was freezing that she needed to be  at a temperature of 71° and no lower. She looked so cold and was shivering. I asked her will you please help her and take care of her and they told me that they needed the money first. What kind of a animal doctor would do this. So they got their money and I asked them to take her blood pressure again to see if it went up so i could take her home and take care of her until I can take her into another doctor. She told me that she needed to stay their over night. I then said I wanted to see her again and I went back again she looked so lost and scared and I told my baby I would be back in the morning to get her and I told her I loved her. I got a call about 2 hrs later and the vet said I did X-rays on her lungs and they are bruised and she had water on her lungs, That her brain didn't have water on it. The stupid vet said she needed to be on oxygen for at least four days. I told her I would be their first thing in the morning. Well I got a call about 6 in the morning saying my baby's lungs collapsed and tShe passed away. They killed my baby!  They got $2500 dollars from us and killed my baby and left me and my family heart broken. I asked them at first if they were educated in small dogs and they looked at me like I was stupid. They had no sympathy towards us not one bit. Our princess died from an uneducated vet that keep my baby cold and loneliness. I'm a big believer in karma and for all the animals they let suffer and the family's they left heart broken. Karma will get them! Please please don't make the same mistake I made and don't take your animals here. Read Less
Mike Berrett
9 Mar 2017
REPORT
Such great care and helpful staff here. Open 24hrs a day and they really, truly love animals and treat them just like family! Everyone was so kind and loving to our dog Baxter, pampering and playing w... Read More
Such great care and helpful staff here. Open 24hrs a day and they really, truly love animals and treat them just like family! Everyone was so kind and loving to our dog Baxter, pampering and playing with him like he was their own, which allowed him to relax and get a proper diagnosis. They are so professional and courteous, and the cost is very reasonable, especially considering the crazy hour we needed care. AVC is AWESOME!!! Read Less
johnny Drinkard
2 Mar 2017
REPORT
Yeah they are great if you have the cash on hand. If it were possible to give them a zero I would. I went in with my cat after being referred by my vet at banfield and they said they could take care o... Read More
Yeah they are great if you have the cash on hand. If it were possible to give them a zero I would. I went in with my cat after being referred by my vet at banfield and they said they could take care of him. Got there and before they would do anything to help him they wanted CASH up front. I'm sorry but my cat is my child and I do not think you should run a emergency room for pets this way. If only there was a committee I could report their bs to and get them closed down. Thanks to them I lost my child. Thanks for nothing. Read Less
Colleen Christensen
26 Feb 2017
REPORT
My little Rat (terrier) Brody is still here to cuddle because of these people, After snacking on a large chunk of mouse poison the took pretty good care of me too. And again when he ruptured his ana... Read More
My little Rat (terrier) Brody is still here to cuddle because of these people, After snacking on a large chunk of mouse poison the took pretty good care of me too. And again when he ruptured his anal gland. It's good to know they are here if I need them Read Less
Alicia B.
26 Feb 2017
REPORT
While we were out backcountry skiing somehow our ski hit right below my dogs elbow and sliced it open about a quarter inch. It wasn't fully gushing blood but definitely needed some type of suture.  My... Read More
While we were out backcountry skiing somehow our ski hit right below my dogs elbow and sliced it open about a quarter inch. It wasn't fully gushing blood but definitely needed some type of suture.  My normal Vet was closed already on a Saturday so they referred me over to this Vet. His wound started to bleed on the drive down so I let them know I would be there in about 10 minutes. I got there, filled out the paperwork, and by the time we finally got into the exam room it took about 20 minutes.  Keep in mind this is an emergency vet, so I was pretty annoyed that it took that long of a wait especially when my dog was bleeding all over their floor. The nurse was awesome and did a great job letting me know what they were going to do. The wound was small enough that they only needed to use staples not use anesthesia or stitches, so I was happy about that. The time he was away from me getting his staples was pretty quick maybe 5 to 10 minutes. Overall I thought they did a great job and for a 24/7 vet hospital it served it's purpose. My only complaint was the wait time before getting him into the exam room. Total price for everything came to $185, which is what I figured it would be around. Unfortunately my dog cannot have any type of activity for the next 12 days - bummer! Read Less
Carrie Smet
25 Feb 2017
REPORT
I literally love every single staff member here except for Lea. She has no hospitality. I don't know how else to say it. We watched her interact with a couple who had never been to the vet, ever, with... Read More
I literally love every single staff member here except for Lea. She has no hospitality. I don't know how else to say it. We watched her interact with a couple who had never been to the vet, ever, with their cat and were completely new and deserved someone over accommodating, and they would ask simple questions and her response would be to roll her eyes and just say she didn't know. She went so far as to make the comment "we are booked tonight, everyone is critical, so it might be awhile to get you in" all the while telling them their cat was blocked and was an emergency! Literally, she's lifeless in the sense of making people feel calm in scary situations. Everyone else though is fricken amazing! Read Less
Marisa Jensen
20 Feb 2017
REPORT
This vet clinic has impressed me twice now. I can tell they are not in this for the money, and truly want to help people out as much as possible. I cannot recommend this emergency clinic enough. Their... Read More
This vet clinic has impressed me twice now. I can tell they are not in this for the money, and truly want to help people out as much as possible. I cannot recommend this emergency clinic enough. Their kindness made me cry. Read Less
Dionne Gomez
14 Feb 2017
REPORT
The staff here is great Dr Morgan Dr Burton Jeff Simmons are all great to work with Mitzy is in good hands. If you want the best in Utah they truly are thank you AVC my Mitzy means everything to me sh... Read More
The staff here is great Dr Morgan Dr Burton Jeff Simmons are all great to work with Mitzy is in good hands. If you want the best in Utah they truly are thank you AVC my Mitzy means everything to me she's only 4lbs has a neck injury and we are on our road to recoveryRead Less
Lori Lawler Odell
4 Feb 2017
REPORT
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic ... Read More
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and night for 4 days and the staff always made sure to keep us updated on her progress and let us visit with her while she was in intensive care. I loved the transparency and the fact that we could go see her anytime we asked. It was obvious that she had made an impression on everyone there. They allowed us to spend several hours alone with her once she passed and let us take the time we needed to mourn. They were sensitive to our needs when completing the final arrangements and sent us a beautiful planter the day after her passing. Special thanks to Dr. Ravi and Becca and all those that treated our baby while she was there. Read Less
Lori Odell
4 Feb 2017
REPORT
The entire staff at AVC is amazing. Unfortunately our little girl was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and nig... Read More
The entire staff at AVC is amazing. Unfortunately our little girl was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and night for 4 days and the staff always made sure to keep us updated on her progress and let us visit with her while she was in intensive care. I loved the transparency and the fact that we could go see her anytime we asked. It was obvious that she had made an impression on everyone there. They allowed us to spend several hours alone with her once she passed and let us take the time we needed to mourn. They were sensitive to our needs when completing the final arrangements and sent us a beautiful planter the day after her passing. Special thanks to Dr. Ravi and Becca and all those that treated our baby while she was there. Read Less
Tina Diedrichsen
4 Feb 2017
REPORT
They were fantastic. Ruled out what we thought my dog had and scheduled my golden retriever, Rosebud, for surgery. We traveled from Elko with all three of our dogs and they made sure to give them love... Read More
They were fantastic. Ruled out what we thought my dog had and scheduled my golden retriever, Rosebud, for surgery. We traveled from Elko with all three of our dogs and they made sure to give them love too while waiting to get the news that Rosebud was out of surgery. The whole staff was so caring. They explained everything and kept in touch with us. They explained the estimate of charges too. I will definitely come back again. I highly recommend them. Read Less
Lori O.
4 Feb 2017
REPORT
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic ... Read More
The entire staff at AVC is amazing. Unfortunately our little girl, Renegade, was too Ill and passed away but the doctors and staff did everything possible to try and save her. We stayed at the clinic day and night for 4 days and the staff always made sure to keep us updated on her progress and let us visit with her while she was in intensive care. I loved the transparency and the fact that we could go see her anytime we asked. It was obvious that she had made an impression on everyone there. They allowed us to spend several hours alone with her once she passed and let us take the time we needed to mourn. They were sensitive to our needs when completing the final arrangements and sent us a beautiful planter the day after her passing. Special thanks to Dr. Ravi and Becca and all those that treated our baby while she was there. Read Less
Melissa Rose Kapler
26 Jan 2017
REPORT
Took my pup in for vomiting around 2am. The tech that helped me (Trixie?) was wonderful and patient, and was very kind with Otis. Very attentive staff, no long wait, and fair prices/options. Would def... Read More
Took my pup in for vomiting around 2am. The tech that helped me (Trixie?) was wonderful and patient, and was very kind with Otis. Very attentive staff, no long wait, and fair prices/options. Would definitely recommend. Read Less
Jann M.
2 Jan 2017
REPORT
It's never a good day when you have to visit an Emergency Vet Hospital.   Our beloved Yorkie had an eye infection.  We arrived late on Saturday and it was packed.   They were so kind and took her in q... Read More
It's never a good day when you have to visit an Emergency Vet Hospital.   Our beloved Yorkie had an eye infection.  We arrived late on Saturday and it was packed.   They were so kind and took her in quickly despite having many animals in much worse condition.   She had an infection in her third eyelid.  I didn't know dogs had three eye lids.   Her infection came without warning.    They gave us eye drops but said she would have to have major surgery at a Vet Opthamologist.   Luckily the eye drops worked and she's back to her old self.   It was expensive but it was an emergency and for you pet lover's out there you know you will do anything for them.   I hope we don't have to visit anytime soon but it was so nice to have them close and to be so helpful. Read Less
Cindy Dayley Pace
30 Dec 2016
REPORT
From the moment we walked in the staff was so kind and helpful. We got right in and were helped through a very hard decision. The Dr and asst. Were so kind and compassionate and understanding. They ga... Read More
From the moment we walked in the staff was so kind and helpful. We got right in and were helped through a very hard decision. The Dr and asst. Were so kind and compassionate and understanding. They gave us so much support and gently walked us through all of it. It was one of the hardest saddest days I have been through, but I couldn't have asked for more understanding and loving people who helped us more than they can know. Thank you! Read Less
Becky P
22 Dec 2016
REPORT
Very helpful and nice. The staff is willing to talk to you to help determine if your pet needs to be seen. I have been there a couple of times and both have been a great experience.
Brandi Miller Hays
4 Dec 2016
REPORT
Turned away my parents & their pup with his fractured leg that needed surgery. How can you possibly do such a thing to an animal in excruciating pain? They even had $1500!! Taking advantage of people ... Read More
Turned away my parents & their pup with his fractured leg that needed surgery. How can you possibly do such a thing to an animal in excruciating pain? They even had $1500!! Taking advantage of people during some of the most emotional and traumatic times of their life. Then they never even SAW an actual veterinarian. This place is ridiculous. Read Less
Becky Epperson Vanderlinden
25 Oct 2016
REPORT
I have to shout out the amazing staff at AVC. Thank you so much for taking such great of my boy Dexter. You were so kind & considerate of my emotional state & made sure I was informed and updated ... Read More
I have to shout out the amazing staff at AVC. Thank you so much for taking such great of my boy Dexter. You were so kind & considerate of my emotional state & made sure I was informed and updated every step of the way. The work you do is so important and your staff was outstanding. Read Less
Janet Kay
9 Oct 2016
REPORT
They were awesome with my Nick. Nick had a herniated disk and lost the use of his back legs. They let me know there was no promise if he would walk again. They did the surgery and took great care of h... Read More
They were awesome with my Nick. Nick had a herniated disk and lost the use of his back legs. They let me know there was no promise if he would walk again. They did the surgery and took great care of him. This happened just two days before I was leaving for a month long trip. I wasn't for sure what to do with him while I was out of town. They helped me out and keep him for the month. They keep in contact with me while I was gone. Nick won their hearts. With their care and help from rehab Nick is now trying to walk again. I recommend them to anyone and would use them again. Thanks AVC. Read Less
Nancy Jonas Howard
24 Sep 2016
REPORT
They took care of my rotti when he was 4 months old and when walking he seemed to have a equilibrium problem. Our Vet immediately recommended AVC. We went the same day. After many tests in 3 trips, th... Read More
They took care of my rotti when he was 4 months old and when walking he seemed to have a equilibrium problem. Our Vet immediately recommended AVC. We went the same day. After many tests in 3 trips, the only thing they found was fluid on the ear drum. They were still a little concerned because he still had a nerve quiver in his lower hip when he laid down. Their worry was for us because we aren't as young, for handling such a powerful dog. We just said break that ear drum and drain the fluid. He's now 5 and awesome. He still at times when sleeping will quiver slightly. If there's anything wrong, he doesn't know or show it. You will never have better or more caring people take care of your baby. They also saved my son & daughter in laws pug with cancerous lumps on his body. They extended his life at least 6yrs. Don't walk, run to them if a regular vet recommends them. Or if you're not being satisfied. We also received a refund in the mail, because the final bill was less.Read Less
Erika D.
5 Sep 2016
REPORT
We had a very sick doggie recently after he ate a dish towel. Luckily we felt in good, albeit expensive, hands with this emergency vet service. The staff was very kind and explained things very well, ... Read More
We had a very sick doggie recently after he ate a dish towel. Luckily we felt in good, albeit expensive, hands with this emergency vet service. The staff was very kind and explained things very well, including all options and costs. My one big complaint is that the vet herself felt it necessary to lecture us on not letting our dog chew things like shoes, dish towels, etc. i was very offended, as if this is something we intentionally did to our sweet dog...and in an already stressful situation it was the thing that brought my sister to tears. I got protective and the vet admitted she only had cats. Very disappointed with the vet, but the staff and service were otherwise great...and out doggie survived the night and is home healing. Read Less
Lindsay T.
2 Aug 2016
REPORT
We took our elderly dog in on a Saturday because he wasn't eating or drinking, and overall very sick. They took him back right away, then the doctor came out to see us. She called him a  her (oops), t... Read More
We took our elderly dog in on a Saturday because he wasn't eating or drinking, and overall very sick. They took him back right away, then the doctor came out to see us. She called him a  her (oops), then told us he was very sick. She said he had a large lump in his belly, which she believed to be a mass that is probably growing, and will move into his lungs quickly (which she thought was the cause of his cough). She asked if we wanted to do an ultrasound and we said we didn't think so, if she feels a mass, then there's probably a mass. I explained that he has Cushing's disease and liver issues, and asked if they could be playing a role in what he was experiencing, and she said not likely. She then said that she thought he was dying and that we should put him down that day. We asked if it could be delayed and she didn't recommend it as she felt he would not improve - this was it for him. We decided not to do it there, and to do a house call for the euthanasia. An hour before his appointment, he smelled the pizza we were stress eating between sobs, and his eyes lit up. Right before our eyes we watched him turn around - he wanted to eat, drink, move around, and wag his tail! It's been 4 days now, and our pup is wanting to go on walks, eat lots, and play with his toy. Until he shows us signs that he's suffering, we will enjoy our time with him. We are watching him closely but are so very glad we listened to our gut and waited so that he could show us he was going to pull through! A word to the wise, these folks are nice and knowledgable, but always go with your gut and get a second opinion when it comes to ending your beloved pet's life. Read Less
Teddy T.
4 Jun 2016
REPORT
Great place! They do a really good job diagnosing problems with your dog.  I would recommend to anyone.                                                                                          Cody Wi... Read More
Great place! They do a really good job diagnosing problems with your dog.  I would recommend to anyone.                                                                                          Cody Williams Read Less
David Breithaupt
18 May 2016
REPORT
Contrary to some of the negative comments, my experience at AVC was outstanding. I am from out of state, and my dog received a bad cut on his snout. I took him to AVC. The receptionist was fast and co... Read More
Contrary to some of the negative comments, my experience at AVC was outstanding. I am from out of state, and my dog received a bad cut on his snout. I took him to AVC. The receptionist was fast and concerned for him and the technician got me into an exam room within 5 minutes. The took his vital signs, gave him a brief exam, and cleaned the cut. The veterinarian examined the cut and decided it did not need stitches and prescribed an antibiotic cream to prevent infection. When I checked out, there was no charge for their services. In and out within 20 minutes. If I am ever in the area and need them again, I will be sure to use their clinic without hesitation. Read Less
Teresa Nuttall
13 May 2016
REPORT
Do Not go here unless you have No other choice. They Do Not care about your pet, they want money and lots of it up front before they even look at them to find out what's going on. To them, Your pet do... Read More
Do Not go here unless you have No other choice. They Do Not care about your pet, they want money and lots of it up front before they even look at them to find out what's going on. To them, Your pet doesn't have feelings. They handled our puppy roughly even knowing she had broken bones and was crying. The staff are Rude if you question them about anything. Wouldn't show the xrays or really explain anything. They are Way over priced. We left and went to the urgent care in Orem, they were Kind, Caring and did an exam, looked at the xrays from the other place, then we discussed cost and plan of care. She's doing OK and has the care she needs and deserves. I have dealt with allot of different clinics, this is by far the worst I've seen. Read Less
Sarah R.
7 May 2016
REPORT
Been here too many times already this year, and it certainly isn't cheap.  But emergency medical care isn't cheap for person or animal.Positives:- Available 24hr- Knowledge and skill (operative)- Pati... Read More
Been here too many times already this year, and it certainly isn't cheap.  But emergency medical care isn't cheap for person or animal.Positives:- Available 24hr- Knowledge and skill (operative)- Patience and willingness to field 100 questions in the middle of the night- Understanding of different levels of willingness to pay for care.  There is nothing wrong with offering the range of treatments and letting you decide what you want for your pet.  - Good communication, follow-up, and responsiveness over the phone- Coordination when you're away (such as when your pet makes a visit from a kennel)- Overnight observation option- Up front cost estimates -  you will know the price range (which is wide, but accurate) before you sign and get startedNegative:- Cost.  Though when we compared bills for similar care at the general, by-appt vet and emergency care provided at 10pm on a weekend night, they were pretty similar.  Some items are slightly more or less at each place, but AVC has a greater range of services they're able to offer and can do overnight observation of your pet.  Stories (in case you're interested):1. January 2016.  Hayden finds and eats a bunch of chocolate (wrappers and all), but we won't know that for 2 more days because she was sneaky and left all the trash outside in the middle of winter (brrr... who goes outside then?!).  We get home and have no idea what's wrong with her, but she's not acting right.  Stumbling, not wagging tail, barely can lift her head off the couch.  Off to AVC.  They examine her, labs, and abdominal xray.  Enlarged spleen, but not exactly sure why.  They'll keep her and watch her closely overnight, give some fluid.  Phone call the next day - she's no better, recommend operating. Go over all the costs.  No pressure, they understand she's almost 11 yo and might not recover well.  We decide to go ahead - she was just jumping and swimming at Barley's 2 days ago; this must be something acute and fixable (our hopeful belief). Her stomach is bloated from a partial obstruction from the wrappers, and this caused her spleen to swell and twist off its own blood supply.  Splenectomy and gastrostomy to remove the obstruction.  Several more days at AVC and a very long week of recovery at home.  She's back to jumping into the pool at Barley's less than a month after surgery.  2. April 2016. Blood drops on the kitchen floor in the morning.  She's dripping from her mouth, but can't tell where.  Otherwise she's doing fine so we decide to watch it.  A few hours later and still going, but she's acting normal so we go to the regular vet.  They keep her all the rest of the day, get labs, and sedate her at 5pm to look in her mouth.  Small pinprick area, they try to cauterize with silver nitrate and it seems to stop.  Labs are abnormal - coagulation factors are off, probably got into rat poison or something similar.  She comes home.  A few hours later more blood.  More than before. She's still acting fine, but the Vitamin K will take several days to correct her coagulation factors.  It's 9pm, so off to AVC.  They recommend plasma to quickly correct her coagulation factors and correct the bleeding.  No pressure, but with factors that low, she's at risk for spontaneous bleeds elsewhere.  It wasn't pushed, this was our understanding based on our own experiences in medicine.  They'll need to keep her overnight to do this.  In the morning her factors are normal, no more bleeding, and she comes home.  When we had a minor scare 2 days later at the Utah Dog Park the vet and techs at AVC worked with us over the phone to do a quick check up.  A small positive to note: their Vitamin K prescription was cheaper and had more tabs (the total amount actually needed for the prescribed duration) than the Rx provided by her normal vet (the one she saw first).  She's still jumping into the pool at Barley's. Read Less
Kayla Kaas
27 Apr 2016
REPORT
If I could give them ZERO stars I would. This place is a nightmare, and only cares about money. Their staff is rude too. Only encountered ONE nice being here. Again, ALL they care about is MONEY. This... Read More
If I could give them ZERO stars I would. This place is a nightmare, and only cares about money. Their staff is rude too. Only encountered ONE nice being here. Again, ALL they care about is MONEY. This place is WAY overpriced. ONE visit for xrays and painpills for my dog (who was viciously attacked by a pitbull and now has a broken bone) was $730! And that's not even to have her spend the night there. They use scare tactics and are very negative about the situation.. And they didn't even have faith in their own procedure they WOULD have done... if it weren't SEVERAL THOUSAND dollars! So little faith in the Animal medical field... it's so sad. :( Read Less
Breanna Millward
26 Apr 2016
REPORT
The doctor told me that my dog needed his leg AMPUTED!!! After being hit by a car and that was the best option for $3200 and to come in the next day. I called three other vets and all of them said the... Read More
The doctor told me that my dog needed his leg AMPUTED!!! After being hit by a car and that was the best option for $3200 and to come in the next day. I called three other vets and all of them said they can repair his leg for $1200. They dont care about your pets they want your CASH even if it means taking a limb!! Do not go here!Read Less
Patricia E.
5 Apr 2016
REPORT
if you follow me on Yelp, you know 5 stars is not my norm, but honestly, AVC has one of the crappiest jobs yet manages to do it with panache.When you think about a human emergency room - people of all... Read More
if you follow me on Yelp, you know 5 stars is not my norm, but honestly, AVC has one of the crappiest jobs yet manages to do it with panache.When you think about a human emergency room - people of all walks of life walking in with all sorts of issues, and doctors having zero background on the patient except what they can tell them at that exact moment - imagine doing this with a patient who can't speak. Now you understand their job. While we were there, one dog had to have vomiting induced because it ate chocolate, and I know they had to put down another young child's pet. Crappy job.My ultimate testimony to AVC is this: they've treated/seen 2 of our dogs, both which had to be put down, and I'm giving them 5 stars. I'd have them for our regular doctor, but I don't need to tie up their time giving vaccines; they need to do what they do best, and that's emergencies.The first Greyhound they treated had an onset of unusual neurological issues that baffled our vet. AVC treated her within the parameters we set: ultrasound, oral medicine & recheck. Within a week she was walking into the clinic under her own volition for her recheck, and the staff was truly excited to see her. Alas, her progress plateaued and the disease won when we put her down 1.5 wks later. Less than 2 weeks later a wonderfully worded condolence card arrived. Thank you.When the second Greyhound woke up wobbly on a Sunday (less than a month later), we immediately called to see if we could get into AVC. They said yes, call when you are on your way. They were ready when we arrived. We didn't win this fight either - advanced cancer and internal bleeding - but we cannot say enough about how wonderful the entire staff was and how they cared for us and for our dog for the six hours we were there.Were they cheap? Nope. Were they expensive? Not compared to Texas, our prior home for 16 yrs. Were they available on a Sunday? Yep. Were they easy to contact (no recorder)? Yep. Did they treat my animals as if they were their own? Yep. Would I recommend them? Absolutely. Read Less
Paige Parkin
17 Feb 2016
REPORT
This place is amazing! I really felt like they cared about my dog and wanted to find the source of the problem as opposed to other vets who look at your dog as a dog instead of a part of your family. ... Read More
This place is amazing! I really felt like they cared about my dog and wanted to find the source of the problem as opposed to other vets who look at your dog as a dog instead of a part of your family. My dog was also very comfortable there and with all of their employees which means the world when you have to leave them there alone and scared. They were so sensitive to both my pet and my feelings. Definitely recommend them!!Read Less
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