I can't say enough good things about them! Our Rottweiler broke a nail (sounds stupid, I know) and was in so much pain!! We called both vets we had been to before as well as several others and they were all booked several weeks out. When I called EVVC, they said they were booked full, but if we felt comfortable leaving her there for a few hours, they'd work her in. Before they did anything to Snickers, the DOCTOR called me to let me know our options, and had already researched pricing for us. Snickers is a big scaredy cat and didn't like the kennel, so the Vet let her lay on the couch in her office while she was waiting to be seen! They took such good care of her and the cost was beyond reasonable for a Saturday emergency appointment that required sedation. I would HIGHLY recommend them! 💖 Read Less

Had an emergency eye problem on a Saturday with my Shiba Inu and wanted to try this clinic (my other clinic had gotten too big & expensive)- I was so impressed with the staff & veterinarian. I love this clinic! Read Less

I love East Valley Vet Clinic! I have been a happy customer for years. Dr. Lynette is so kind and caring and I have always loved bringing my dogs to see her. The rest of the staff is great as well. I feel for the outstanding service they provide, their prices are very reasonable. Thank you for taking such great care of my babies! Read Less

I have learned a lot from Dr. Lynette. She is concerned about preventing problems with your pets. She really knows animals and you can tell she cares about them. I highly recommend this vet clinic. Great staff too. Read Less

My vet retired. I was DEVESTATED and so scared on who to now trust my 150 lb and 65 lb pups with. I did what we did in the old days and turn to the "yellow pages" aka "Google" now a days. I researched 4 clinics thoroughly under a microscope and magnifying glass. East Valley seemed like the best to try. After calling and speaking with the front desk and a tech asking various questions as a sort of interview, I made an appointment for my largest baby pup. EAST VALLEY VET CLINIC, THE ENTIRE STAFF, WAS ABOVE AND BEYOND AMAZING AND ROCKED IT!!! They took time to come out and get to know my "big boy pup" on his terms in the waiting room, making him feel calm and engaged, then using a cookie helped him on the scale, talking to him in a calm, low, soft, tone voice, soothing him and getting him comfortable in a completely new environment. there wasn't any rushing, getting frustrated, anxiety going on that "my pup" would pick up on and emulate. The staff took note to what made him happy/calm and also nervous. The staff all worked within those boundaries, no matter how difficult it made it for them to get what they needed done or if it took a little longer than normal. My "pup" was wagging his tail and a smile that we even took a picture of with the staff b4 him and i left. THE ENTIRE STAFF AND VET, HERSELF, WENT ABOVE AND BEYOND everything that I have ever experienced in my past 35 years of owing dogs and vet visits!!! I RECOMMEND THE EAST VALLEY VET CLINIC WITH HIGH MARKS AND NO HESITATION! Read Less

Dr Butler and staff are very caring and understanding. I brought my working dog in for an injury and they were very upfront about what needed to be done and what was better left to heal on it's own (didn't push unnecessary tests, but was happy to do what was needed). I appreciate that they are willing to take time to explain things and felt confident that they were really looking out for the best interest of my dog. Read Less

I started taking my cat, Harriet, here because they were on the list the Humane Society gave me of vets who would do a free initial checkup immediately after adoption. I've kept taking Harriet here because EVVC is wonderful. I'm not sure how their prices compare to other clinics (I haven't done much comparison shopping, but it seems like some services are on the high end while others are on the low end), but they're certainly not unreasonable by any means, and even if they are a little more it's worth it.From the time I walked in, all of the staff and vet techs were very friendly and well-organized. When Dr. Butler came in and gave Harriet the exam, I was even more impressed--she listened to and answered my questions, discussed how to best set things up for and feed Harriet (I've had family cats before, but Harriet is the first cat I've taken care of on my own, and the first indoor-only cat I've had), and most importantly, she was great with Harriet. Vets are not exactly Harriet's favorite thing in the world, as is true for most cats, I think. But Dr. Butler is always able to take care of things quickly and efficiently, and minimize the time Harriet spends getting poked and prodded. When she does have to do things like give a shot or look in the cat's mouth, Dr. Butler is firm but gentle. She's also pretty good at going with the flow--on a checkup visit after Harriet's tooth removal surgery, Harriet got up on my back and didn't want to come down, so Dr. Butler just examined her up there while I leaned over the table. The service is outstanding. Making an appointment is easy, and except when another patient had an emergency, I've never had to wait more than a couple of minutes. What's more, after Harriet's surgery, not only did they answer a question I had when I called and asked a couple of hours later, but they also gave me Dr. Butler's cell phone number in case I had questions after hours. I had one quick question that I texted her, and quickly got a response despite it being 7 PM the day before a holiday. It made me feel a lot better to know that I didn't have to guess and hope that everything was okay. The most important thing to me in a vet and clinic, though, is that they love animals. Our pets are part of our families, and nothing is worse than going to a vet who sees your animal as a product and not a patient. That's not the case here. Yes, they sell services and discuss prices, but you never get that gross used car salesman vibe that I've gotten from some vets (and some human doctors, for that matter).  Everyone, from the staff and techs to the vets, is clearly fond of their patients; Harriet always gets plenty of friendly attention and pets (except when she's hiding under a chair because going to the vet is the worst thing ever and how could I do that to her). They care about the human patients too--whenever I've been concerned about Harriet or about how to deal with something, they have been extremely helpful, and I always feel much calmer after a visit (Harriet's not the only one who gets a little stressed on the way to the vet,  sitting next to her in the car while she makes the Saddest Sound in the World (TM) doesn't help). They're extremely caring with tough decisions, too. When I was checking out one visit, we heard unmistakable sobbing coming from one of the exam rooms; someone had just said goodbye to a friend. Shortly after that, the patient left the exam room in tears. I tried to just focus on the paperwork I was filling out and not invade someone else's pain, but I did notice that Dr. Butler was walking the patient out to her car, with an arm around her, holding her hand and speaking quietly to her. That sort of care isn't something you can fake. I don't like to think about the day I have to go through that, but I know that if I am able to go to EVVC, at least I won't have to go through it alone.I can't imagine a better place to look after Harriet, or any other animal. I'm so glad that I decided to come here, and I'll keep going back. You should too. Read Less

My cat got a lion cut there and it was fantastic.  She is a happy girl.  Dr Lynette went out of her way to get a vaccine that they don't normally carry in order to get my dog ready for moving out of state.  The girls (and the cat) at the front desk are always friendly. Read Less

I really really like Dr. Butler. She is funny, kind, and smart. I will admit their prices are insanely high, and for small things I go else where, but when it comes to certain things I deal with the extra cost because Dr. Butler is worth it in my book.Read Less

This wonderful little place has been part of my family for several decades. The entire staff of doctors, techs, and office people couldn't be more caring or talented. They care about their hairy clients so much that every time I've ever called, they either know me by my voice or my animals' names alone. I can't imagine going anywhere else! Read Less

We started bringing our dog here after our last vet was closed down, and the staff and doctors are amazing. They care very much for your pet, and are compassionate kind people! I highly recommend East Valley Veterinary Clinic! Read Less

Thank goodness for second opinions. We noticed a red lump on our dogs paw and took him to East Valley to have it checked out. The Dr looked at our dog for a minute or two and then took a sample to send to a pathologist. Even after we received the pathology reports showing sarcoma, the vets at East Valley showed no sense of urgency or concern to have the tumor removed or to amputate the toe. We weren't given specific instruction or recommendations regarding the severity of the tumor or a recommended course of treatment. We didn't feel confident in East Valley's diagnosis or lack of direction so we decided to get a second opinion. The second Vet examined him and took X-rays to determine that his toe needed to be amputated to prevent the tumor from spreading. Within a few hours of the exam by the 2nd vet, the toe was amputated because they were so worried. Additionally, the vet at East Valley missed a problem with his tooth where a polyp had formed. Luckily the 2nd opinion caught this as well. I hoped for more from East Valley, but I feel like they care more about getting paid than they do for the well being of my dogs.-Edit: after posting this review, East Valley contacted my wife twice to argue about our experience....not to discuss customer service, or the health of my dog. The Dr was pissed that I left a negative review and took it out on my wife since they didn't have my contact info. -Edit 2: if you gave my dog a complete physical examination, how in the world did you miss the polyp in his mouth? Read Less

My family and I have gone to East Valley since it's inception. Dr Lynette and Dr Buttler are the best. They really are amazing. The entire staff is wonderful. I couldn't recommend East Valley more! Read Less

While taking my puppy for her morning walk she was viciously attacked by two dogs. I called East Valley in hysterics and they went into hero mode. They said to bring her right in. She had a temperature of 107 when we got there. She had lost a lot of blood and I was devastated. It turned out her jaw was broken in two places and she had a tooth cracked in half (along with multiple other puncture wounds). As luck would have it, Dr. Smith a traveling ortho vet had just stopped by for another case. He agreed to operate on Bianca immediately. She had to wear her jaw apparatus for 6 weeks and needed one more surgery for adjustment. I was given cell numbers for both Dr. Smith and Dr. Lynette. They also called and texted regularly for updates. Dr. Smith even made a house call and sat in my closet floor with Bianca for 30 minutes one evening when she was having some problems. I can not even begin to express my gratitude to everyone at East Valley for the care WE BOTH received. I was bracing myself to have to take out a second mortgage or something, but considering what all was done for her I didn't consider the charges out of line. I would highly recommend East Valley for compassionate and knowledgeable care. Read Less

We had to have our sweet kitty euthanized, and East Valley staff were respectful and caring during the process. They kindly answered all my questions about how it would work and what to expect. Thank you for making a very difficult event somewhat bearable!! Read Less

GROOMING services by Grantham are TERRIBLE. He cut up my dog, and charged me extra for everything he could think of. On top of it, he charged me for my dog being aggressive. That is an absolute joke as my dog is the sweetest tempered animal around. All other groomers have commented on how sweet she is, so if he had a problem it was probably because he cut her in three different places on her body! She has open wounds. He should not be working with animals if that's the best he can do. Read Less

These folks are pure class. From the front desk to the medical folks, everyone is kind, patient, and professional. I'm never made to feel rushed or that my lab pup is a mere commodity with a possible bill attached to it. Both the techs and the vets are outstanding and take the time to explain to a layperson exactly what the situation is, and I've actually received follow-up phone calls asking how my pup was feeling--Necessary? No. Greatly appreciated? Indeed. I recommend this business without hesitation and with the greatest confidence that you and your pet will be treated with great care, courtesy, and professionalism. Read Less

450$ for a "basic" neuter (no laser treatment)........this was my breaking point for leaving, after I was quoted 200$ a week before when calling the front desk. (Mind you...200$ is also to expensive for a basic neuter procedure..) I had been going to East Valley for the first 7 months of my pups life and unfortunately, the cost referenced above was a standard inflated rate for most services. Every step of the way East Valley was obscenely more expensive for basic care needed; from vaccinations,to routine vet visits for things like loose stools, upset stomachs, or even a Home Again ID Chip. They quoted 70$ for a chip......I just went down to Pets Mart and picked up the exact same one for 35$ with a lifetime subscription. (I fortunately could compare and contrast these service costs because I also have a puppy in our household the same age, but going to University Vet Hospital Utah, just up the road in Sugarhouse.) As a young pup we went through the routine visits for the things listed above and nearly every time, there was no diagnosis. A basic stool sample was run, I was charged almost 100-150$ or MORE for no conclusion, and sent home with some diarrhea meds. The care at East Valley is run of the mill....and that's just it. Upon my leaving, the reason I was given for such obscenely priced care such as a 450$ neuter (and I didn't even get a cone....which I found was definitely needed), was that "the care you get here is just better" than anyplace else..... Was I really hearing this...? When I told them that University Vet Hospital right down the road offers a puppy package WITH NEUTER OR SPAY INCLUDED, along with ALL Vaxs and services for the first year or so for 650$, the vet said "that's impossible". Well...its not...I'm sorry, its true, just give them a call; and I know they will care for your puppy just as well if not better than East Valley. Who doesn't love puppies????? To make a long story short, East Valley is, like I said, run of the mill.....but with a very high price tag, and a tag that is in no way justified. I have no doubt that the staff loves and cares for the animals, but do they care for them "THAT MUCH MORE" than any place else? Answer: No Read Less

I love these guys! Drs. Lynette and Butler are not quick to jump to labs and expensive tests. They usually use their brains to figure things out and they are usually right. They genuinely listen to what I have to say and not just go off of what they think. The office staff is wonderful and can frequently answer any questions I have without always having to consult with the vet. I love these guys so much I have been driving from West Valley since 2009. I can't imagine going anywhere else. Read Less

Dr. Lynette and the staff at East Valley are far superior than any place I have taken my dogs. I have never felt like I have been taken advantage of (as with every other vet clinic I have been). Their prices (although not the cheapest) are fair and honest. I have been taking my dogs to east valley for over 20 years. They have been my go-to vet clinic from birth to death for all my fur babies. They have true love for the animals they take care of and I would not go anywhere else. Highly recommended. Read Less

I initially came to this vet because it's conveniently close to my home, but I keep coming back because they have taken exceptional care of my dog. Six months ago, Kiya was diagnosed with an auto immune disease, and was on the brink of death. Dr Butler and Dr Lynette put Kiya on a prescription treatment plan and asked that we come back for a blood test every week until Kiya's counts were back to normal, if they ever reached normal again. During this time of expensive vet care (and no pet insurance) the doctors were kind enough to waive the fee for the visit to draw blood, while we still covered the test. This was a heart warming act of kindness during a difficult time, but also really helped minimize our costs. After two months of treatment, I'm happy to report that Kiya made a FULL recovery and is officially in remission. She is very active, healthy and happy, and we are so grateful to East Valley Vet. Read Less

I found this clinic last minute for my critically ill cat since my regular vet is across town. Dr. Lynette did a wonderful job with her assessments in clearing one issue, and taking labs for another. I could tell she really cared about my cat as more than just another client to hurry through. She later checked on him again because he wasn't doing well. The labs showed my cat had renal failure, so I had to bring him back the next day to be euthanized. Dr. Lynette wasn't in that day, so Dr. Butler assisted with my cat. She did a wonderful, compassionate job helping my cat transition peacefully. She had other patients that she had to move around to fit us in, but she never once seemed to be in a hurry. I was also impressed with everyone up front, and every assistant. They really have the best staff. I'll definitely bring my pups here from now on.Read Less

You guys are the best! Thank you for loving and taking care of my sweet pups when in need! You were the first vet I had been to that figured out my dog's allergy. It's great to know that if something happens, we can bring our pets in the same day. We have had to have emergency surgery through you before. It's never fun to hear your pet needs emergency surgery and you were so kind to walk me through everything and keep me updated. Thanks for all you do!! Read Less

I have a good idea of what else is out there in the word of other veterinary hospitals after living in many different states with my two Scottish Terriers. Out of all the vets my dogs have been to, this veterinary hospital is in my top two, and is #1 in Salt Lake City and surrounding areas. The staff at East Valley Veterinary Hospital are friendly, and I am very happy to have found Dr. Butler. I think she solved my dog's issue for once and for all. Also, I can see her love for animals when I bring my dogs there, as evidenced by the fact that she generally begins by sitting on the floor and playing with them. The building is nice, clean, and I also really like their grooming services. Top notch all around. Thanks East Valley Veterinary Hospital! Read Less