Carlos and his team were extremely accommodating and helpful answering all my questions about having newborn English bulldog puppies after the c section which they performed. No puppies were lost during the c section and when one had an issue with it's umbilical cord he came back into the office at 11:40 pm to make sure it was okay which he did and the puppy is still alive and well today. Definitely would recommend Carlos and his team again to anyone. Read Less

I just want to let these guys know they are absolutely amazing! My little Pomeranian had to go in for a deep dental cleaning and had 6 extractions. The price was beyond reasonable and blew my mind. I had to leave him all day due to work and Healing Hearts did not keep him in a kennel during that time instead they took him out, played with him, fed him and carried him around the office. I have seriously fallen in love with this clinic and will definitely be coming back. You guys are the best. Thank you so much for being a great clinic! Read Less

So thankful that I found Healing Hearts. I was certain that my little dog Sissy had a tooth problem, she wasn't eating hard food, diarrhea, she would yelp if I tried to clean her teeth. The Dr was great, said there was nothing wrong with her and she was in great shape. They could have easily had me for $400 or more, I only paid a $35 Office Visit. I highly recommend HEALING HEARTS Read Less

Wow, I’m incredibly speechless with how affordable the vet clinic is! Most places I got a quote of $280-$350 to sedate my beagle and get his baby canines out. Well, here I got that done and included blood work to make sure he’s healthy. All that added up to me only $130. Incredibly cheap. I also asked for vaccination prices and there around $15 ea.! Will definitely be coming back. Read Less

At the recommendation of a coworker, I brought my dog in for a second opinion for a growth on her leg. I am so glad I did! Normally vet visits are traumatic for my fur baby, but she left here in high spirits both times and so did I. They are incredibly knowledgeable and compassionate at Healing Hearts. I gained more information in the first three sentences with the vet I saw here than I did with ten minutes with the first vet I took her to. Their empathy and expertise has ensured that I’ll always come back here. Read Less

Love Healing Hearts, I had my young dog spayed they were kind caring and professional and affordable! My pup must have had a good experience because she was still eager to visit when we had a follow up. Thank you! Read Less

Everybody here has been great to us. The front desk staff was very friendly, helpful, and seem like they actually care about us and our pets. The techs and doctors have been a great help and definitely put our puppies at ease during some of these procedures that normally scare our animals. We had some bad experiences at our previous vet offices so it is a breath of fresh air to actually not be worried about taking our pets in and putting them into the care of the great staff at Healing Hearts! Read Less

Awesome, caring and knowledgeable! I have always been hesitant when it comes to veterinarians. I think that a lot of them are able to tell you that your animal has whatever disease they may want it to have, just as a way to get you to spend more money. It's a sad but true fact that, in this day and age, these types of things happen constantly. That was not the impression that I got from this clinic at all. They are so genuine and caring. My dog, Rollins, had(still has, but is being treated for)a bad ear infection. They irrigated the ear and put medicine in it, that acts as an antibiotic to kill the infection. From the time we got into a room, to the time we left, it was only about 15 minutes for everything. My dog is a big strong boy, so for them to be able to keep in docile enough to let them put anything in his ears speaks volumes to me. I think my only complaint(and it's not even a complaint really, because I know how terribly impatient I am) is that I had to fill out new patient paperwork when I got in, and had to hold my dogs leash while i filled out the paperwork. Maybe an online check in thing would be better? Just a thought. Rollins and I are very happy that we have found a trustworthy vet!! Thank you so much for taking care of his ear!! Read Less

I am extremely picky of vets, as I am sure most are with their little ones. You won't find a large, expensive salt water fish tank up front or a costly sitting area, but why does one need that? They know what to spend their income on and that is keeping the cost low for their patients and giving the best care. I have always felt like I have the staffs undivided attention while my pups are being seen. They are invested in each animal. I have a 17 year old cat that needed a couple teeth removed. At his age it is nerve wrecking to have him put under. Not only did it go well but it was hundreds less than anywhere else. I also have a 4lb Chihuahua. When she was spayed we almost lost her from being put under (at another clinic) At her weight it is a really scary thing to have her go through again. She has been put under with Healing Hearts with no issues. They keep you updated with any procedure throughout the day. They also have a great "drop off" option. If they cannot fit you into a visit you have the option of leaving your babe there and the doctor will look at them in between appointments. If there is any pressing matter I never have to wait too long to be able to be seen. Front desk has unfortunately lost a couple girls I really enjoyed seeing there each time, but they do have replacements that seem caring and I am looking forward to getting to know. Thank you for taking care of my family. I recommend EVERY friend of mine there and they always have shared my opinion after visiting. Read Less

Amazing staff and vet! My dog had an issue that could have turned into a big deal and they were very honest and up front about the options. The option the vet recommended was the least profitable to them and cost me very little but my dog was taken care of. They put the needs of the pets first, instead of their bank accounts like some other places have done. Read Less

My pup recently needed orthopedic surgery and the team at Healing Hearts was helpful, understanding and compassionate. They helped me make the decision that was best for my dog. They made sure both she and I were comfortable through the entire process. They made sure to give me all the options and offer advise and support to make the decision. Thank you Healing Hearts! Read Less

This is the BEST animal hospital. Such a warming and welcoming environment. I took my cat to 2 other vets, one place twice (3 visits) because he had an upper respiratory infection and no one could figure it out. I took him into Healing Hearts and the doctor knew what was wrong and gave him the correct meds and he’s healthy and happy. Thanks healing hearts for actually caring and helping and not just trying to push us through. ❤️. Healing hearts forever. Read Less

I've visited a few veterinarian clinics now, and I haven't found service like this anywhere else. This hospital is easily the best in my experience. The front desk is very people-friendly and seemed more than happy to spend a few extra minutes with me and my hectic schedule to set up times to bring in my dog. Employees from the back have even come out to say hi to my dog so she actually really likes going to the vet. Waiting time is minimal. The technicians and the doctors are all VERY approachable, knowledgeable, and straightforward in their findings and recommendations with my dog, and the service at a GREAT price compared to other places I've looked into. I'm always on a tight budget, but setting up a time for all my dogs isn't really an issue with them, so I can afford to keep coming back often. I won't go anywhere else. Read Less

My 11 year old beagle needed his back big tooth removed due to a slab fracture and also one of his nails pulled because it got so long it must have cracked at the base so it became painful and his bottom of the foot was swollen he was only walking on the remaining 3. Friday was my consult and they were able to get him in on sunday. Gave me an estimate of 360-460. Final bill came up to 100 more than the top of the estimate. I am really grateful for how responsive and fast they were and i did have additional vaccines added but there were additional charges that were not on the original estimate such as $10 injection fee for administering heartworm vaccine, $17 for bandage, meds  to take home were much higher. Ofcourse you hope that you will end up being at the lower end of the estimate or somewhere in the middle but of course it feels like it was just a misleading and they fully charged the top of the estimate and then some. Then they forgot to administer one of the vaccines so we had to get my dog back from the car and back inside so they can give to him and since they "forgot" to give it to him while he was there since 9-4. And ofcourse they had to run my car again for it since they didnt the first time. It was all in his chart. I know these may sound like a stupid little nickpicks but there was something about that bothered me. $580 later for one tooth extraction and nail care..... not sure if they are the most affordable. Also we got after care instructions but noone went over any details of the tooth extraction or the nail. I know i should have asked but it didnt seem like anyone was much interested. I did appreciate the vets recommending that my dog didnt need a teeth cleaning which would have made this dental visit way out of what i could afford Read Less

I am new to this hospital and to Dr. Cade Norman DVM, I cannot thank him enough for taking the time with my 4 legged babies. My male Pug Eddie is 13 yrs old and has hated going to the vets his whole life... That is until we met Dr. Norman. Eddie was so mellow and let him look over him and I couldn't have been more happy. My Female pug Hope AKA Miss Ween have multiple health issues and Dr. Norman was so thorough with her... From her eye issues, and prescribing her medication for it which her old vet of 10 yards never did, to her ear issues, and her issues with her front legs. I am so impressed with this vet, and I now see a light at the end of the tunnel for my female pug I will be using Dr Norman for all my vet needs. Dr. Norman tells you exactly what you need to know and how to treat the issue, and he talks to you unlike other vets that I have gone to that beat around the bush and tell you one thing but do another... Dr Norman is so empathetic and he really cares about your fur babies. I would recommend Healing Hearts Animal Hospital to anyone, the staff and Techs are out of this world AMAZING they even called the next day to see how my babies were :) Read Less

I have referred many people with fur babies here. Not because they have much better prices (which they do!) but i trust the vet that i see. When i took my babe there, her previous veterinarian had her on some kind of medicine to treat her for her panics. We had recently moved and she was constantly breathing heavy and what i can only describe as anxiety. I took her to the other vet and he immediately put her on something, and i wasn't comfortable with it, so that's when i went to Healing Hearts, and they told me it was Prozac!! An antidepressant!! I was so angry!! We immediately took her off, and did what the Healing Hearts vet said to do. I have been back every year since for her yearly check up. Very happy with them and their sweet staff as well. Read Less

The first time I took my pet there they were awesome friendly caring patient. Now there not friendly snotty. There prices aren't great and the service now is just indervpar I won't be returning and I don't recommend this place at all if u treat your pet like a child like I do. Read Less

I switched vets and moved to Healing Hearts after a couple of really negative events at the last place. I chose Healing Hearts because they came highly recommended from a dog-mom I know and trust. The building is nice, clean, and spacious. The exam room was clean and had a nice little window the pup enjoyed looking out of while waiting to see the tech and doc. The staff was all polite, competent, and up front. And the price was perfect, like half of what I expected it to be based on past experiences at other places. Read Less

Healing Hearts is a wonderful veterinary hospital. The staff is warm, understanding and honest. I brought my cat to them last March for bladder stone removal after he had a urinary blockage. I had an X-ray that showed the stone. They took a pre-surgical X-ray and called to inform me that there was no need for the surgery because it was no longer visible and, most likely, dissolved. I've had my dog in twice now for dental and mass removals. The vets are surgically proficient and take great care in what they do. The prices are fair and reasonable. It's comforting to take your animals to a place that won't take you for every penny, and also cares about our creatures. Read Less

I was recommended here by a friend who said that they were affordable and highly trusted. I agree! I took my dog for a checkup/diagnosis and the staff were so accommodating and helpful. I could tell that they were had a sincere interest in my dog's health. They even reminded me that I qualified for a coupon I forgot I had! I will come back next time, and refer all my friends here. Read Less

I took my cat in for a somewhat emergency visit. The staff was so nice and helpful. The facility was clean and my cat was seen very quickly. I recommend them to anyone and look forward to bringing my other pets in the future. Read Less

We took our dog here to have her spayed and it was a great experience. They welcomed her in and made her feel loved in a new environment. I felt safe in turning her over to them. Then after the procedure, they called us and let us know when to come pick her up. They all called us the next day to check in on her. I will go back for sure. Read Less

Best vet I've ever been to and definitely using them for my regular vet from now on. I had to take my cat Shadow in yesterday because he was gravely ill with a nasty ear infection that had rapidly spread. He stopped eating, using the litter box and was lethargic. I was so scared that I would have to put him down because he was just so far gone. I have major phone anxiety and was terrified of making the phone call. I was so happy when I saw there was a request appointment option on the website and in less than an hour they called me back. The lady I spoke to was extremely nice and energetic. My husband has a horrible work schedule that's really uncertain at times. So she was very understanding about that and helped us find the perfect time for us to come in. She also knew that it was very important we got him in as soon as we possibly could. She set us up for the next morning. Took him in at 10am and the entire staff was so nice. One even noticed my Dr Who t-shirt and we had a conversation of that while I filled out the first time patient paperwork. I was impressed with how fast they were able to get us into the exam room and got the vet tech to see us. My Shadow is mellow, but when it comes to vet appointments he can be quite a handful. They were so gentle with him and allowed me to help hold him and keep him calm. Then they let him roam the room as we waited for the Vet to come in. The entire time as they asked questions they were completely understanding and helped us with any questions we had. Vet came in to look at his ears, which he didn't like and so they weren't able to get a good cleaning. So we've got another appointment for tomorrow at 9am to get him sedated and get those ears cleared. She gave us some pain medication and some antibiotics. They did do some blood work for FELV/FIV. Shadow has an extremely hard time with needles and he has really bad separation anxiety with me. They told us that it would take a couple hours to get it done. So they let us pay for that day's service and while we were paying someone called in for donations. I had posted on a cat group on FB the night before in hysterics because I thought we would have to put him down due to the fact he wasn't taking care of himself. A few insisted that they donate to his $300 vet bill. So someone paid $50 to that. I've NEVER had a vet who would take donations before. I didn't think that they would because other vets I called demanded the payment upfront. So my overall experience was so amazing and they literally saved my baby's life. He's currently sleeping off his latest sedative dose by my side and is actually eating again. He's even used his litter box again! I'm definitely taking my baby here from now on! I can not thank this staff enough for all they've done for my animal.Read Less

These guys were amazing from start to finish. Both me and my cat Killian were so scared ( Killian even pooped himself on the way there) but everything was so awesome when we arrived. They were soooo nice . The vet treated him so gently and kindly. I think both of us felt at ease there after the exam, at least I did. They did an amazing job and my cat is doing very well today. I highly recommend them and I would never go anyplace else. Thank you guys! Read Less

Healing Hearts was amazing when Dr Huston was still there, but now it's awful! Took my cat in 3 times in the last month and the Vet had no idea what was wrong with her, so after the last meds did absolutely nothing for my cat the vet automatically gave up and told me there's nothing more he could do and told me to go to an eye specialist. I ended up going to Copper View animal hospital because one of my good friends works there, and I wanted to get a second opinion. She looked at my cat and instantly knew it was Feline Herpesvirus. (which HH should have caught onto because she's had tons of Upper Respiratory Infections) Last November I had taken her in because i had a suspicion that she was pregnant, they told me she wasn't, (didn't do any testing and ignored the symptoms) and a week later I could SEE kittens moving inside her stomach, another 4 weeks later she popped 6 kittens out on my bed. These people have proved to me that have no idea what they are doing anymore, and they will no longer be seeing me or any of my animals! very disappointed!!!Read Less

Wow am I ever thankful to have taken my cat to this place!  After some negative experiences at our last veterinarian, I started looking for a new one. My cat has had an ongoing health issue for awhile now, and I needed to find a trustworthy doctor for him. A friend recommended Healing Hearts Animal Hospital, so we went there today. What a great place this is!!  It's clean and friendly, and our doctor took Tigger's well-being very seriously. The vet tech who helped us was so incredibly wonderful, I couldn't be happier!  Such a caring and thoughtful person!  It seems to be a very affordable place to go as well. What a relief to finally find the best place to take my animals for routine health care. Read Less

When I first got my dog Audrey she got 30% survive liver failure. I was crushed but I took the chance and the doctors and techs there took such good care of my dog.... She's 4 years old and we call it a miracle dog. So if you need a miracle take your pets here. There's something magical about this place. Read Less

Recently brought my dog, Lucy, in for a limp. This veterinary hospital offered a thorough, professional, and affordable experience; Carrie, the vet tech, was terrific, as was Carlos, the (crush-worthy) veterinarian. I most appreciated that the Dr. was willing to show and talk me through Lucy's x-rays. I was given so much time and respect and care by ALL of the staff. With four pets, I'm sure to return soon. I cannot recommend them enough. : ) Read Less

First of all, the women at the front desk were lovely! They approached me and my dog and and made us feel comfortable on our first visit, which was lovely. Everyone was nice.I took my dog for a general well-check and they weighed her, took her temperature and basically called her good. I didn't feel like they gave her a thorough examination and when the doctor came in, he didn't even touch her! The veterinary tech did all the work. I told them that I had just adopted her and since I didn't know anything about her medical history, I definitely expected more. I mentioned that she was very mellow and had bad breath but they didn't seem concerned. I expected a more thorough examination and was disappointed.I contacted Healing Hearts and told them about this situation and they agreed that I could come in for a "redo". I had paid for a full exam and I was going to get one. Dr. Clemans came in and did a very thorough check of my dog, answered all of my questions and was every dog owner's dream! She was kind about the fact that I was coming back in and in fact, no one at the office made it awkward.My first experience wasn't the greatest but they went out of their way to make it right and I appreciate it! Read Less

Healing Hearts Animal Hospital is by far the best animal clinic/hospital in salt lake! Everyone there is so warm and welcoming and they treat your animals with the love and respect they deserve. They are one of the lowest priced clinics in the valley. Having extraordinary care for your pets and affordable pricing is something you can't beat and something I know I can always count on! I have nothing but love for these guys! Read Less

I went to another hospital for the first little bit with my puppy and just didn't feel I could trust the people. At Healing Hearts the tech got on the floor to play with my puppy to help her feel comfortable before they checked her ears, heart beat, temp, etc. They took extra care in explaining to me exactly what they were doing for her and making sure I was part of the process. They then went the extra mile and trimmed her ear hair and cleaned them, and taught me the best way how to do so at home! They are extremely personable and have AMAZING prices for their care. Read Less

I lost my 6 mos old pup today.   I must say it has been a heartbreaking experience. Although they were not able to save him due to severe internal injuries The level of care shown by Dr. McGill and her staff was something I didn't expect. You cannot buy that kind of mercy and compassion.  Thank you for trying so hard and thank you for caring so much.  I will miss my little Hershey severely.  Sincerely RMC. Read Less

This is one of the best places I've been as far as getting you in on time getting you out with all your questions answered nothing left unknown. They really do take the time to listen and to help you the customer understand what's going on with your pet. you can tell they truly care about the owner and the pet. I recommend this to anybody looking for a quality vet. Jodi Franklin Read Less

Our sweet border collie lab mix was 10 years old and not feeling well. We took him to three vets, and healing hearts truly made us feel they cared more about him than in charging unaffordable prices. They cared for him and for our feelings, and we're still affordable. I was referred to them by a friend for which I'm truly grateful, they are wonderful! Read Less

I tried this place out after doing a lot of research of where to take my fur daughter in the city and decided to travel to Murray for this hospital. The staff was awesome. The whole experience was timely. They texted me before my appointment to remind me of the time. I got a call the next day asking how she was doing. I will be back!! Read Less

Such a remarkable clinic. I am still in awe. I will absolutely  recommend to anyone. The staff and doctors were all SO RESPECTFUL!! My family and I made the decision to put our sick family cat down. From the moment we walked they were so understanding. I was so surprised! This clinic lit a candle in the main lobby for respect and let everyone to be mindful that a family was losing a family member with paws. I cried, this sweet and meaningful small gesture of respect spoke volumes.Everyone understood how difficult this was and were so supportive and allowed me as much time as I needed. Everyone kept reassuring me and thanking me for making such a difficult decision for our family cat. Even the doctor and his assistant both shared tears we me as we let Pumpkin cross the Rainbow Bridge.Thank you all for your support and beautiful presentation. It's good to have him in your care and back home again. Read Less

I would highly recommend this vet to anyone.  They are such a caring group of people, and really seem to be concerned with the well-being of your pet rather than just making money.  Scheduling has always been really easy, and I have never had to wait once arriving to the office. Read Less

The staff was great. The vet was awesome. I was nervous to take my kitty there because I've always gone to the same vet but they worked with me with my finances and kept my kitty's health and well-being a priority and made sure that he was taken care of. They even called a few days later to make sure he was still feeling okay and asked if I had any questions. That was a big plus for me :-) Read Less

This facility would rate a 10 for our family, but 5 was the max available here. The vets in my area are so much more expensive for even the routine stuff, I drive over a half hour to get there, but it is totally worth it! The staff is awesome and has a lot of patience with me and my new "family". The place is clean and orderly every single time I've been there. LOVE IT Read Less

Today, our family made the heart wrenching decision to put our old guy, Josiah, to sleep as he was nearly 16 years old and took a turn for the worst this weekend. I called around all day on Monday to find a place that gave me the right vibe, and also didn't have astonishing prices for euthanasia. They were so kind and informative from the get go. They had the best pricing also, at least $60 less than the other places I had called - this included a canvased and frames paw print of our buddy. We set the appointment for the next day (which is today) and spent our last evening with our old guy. Upon arrival, they were kind and quick. They got us back to a private room, put up a privacy sheet so that others in the office weren't aware of what was going on, they gave our ol' guy a warm blanket to rest on, and came in and thoroughly explained the entire process and what to expect. Because Josiah couldn't walk any longer, they came in and kindly inserted the catheter and let us spend time as much time needed with him before it was time to let him rest. Once we were ready, the doc and assistant came in and explained everything once more to us. They allowed us to be right by his side and hold his paw as they helped him go to sleep. He took a big yawn, and asleep he went. The doctor gently checked his heart and confirmed he had passed, apologized for our loss, and left us to say our very last goodbye. I live in West Valley City and, when I get a dog of my own, I will be making these guys our vet. They were wonderful and I cannot say enough great things about them. Read Less

This was my first time to the office and it was great!! Dr. Thomas was very sweet my my dogs and took the time to love on them! The techs we knowledgeable and kind as well! I will definitely be going back!!! Read Less

We had to bring our 15 year old "Kitty" to be humanly euthanized. It was a heart wrenching decision but she was telling us it was time. They got us right in that day, into a private room so we didn't have to wait in the waiting room, giving us ample amount of time to say goodbye, took family pictures for us, and explained how the process would work. They were so kind, professional and caring in our time of grief. They even sent a sweet signed card the week after. It was so thoughtful. Read Less

I was a little nervous about taking my puppy to this facility. I have been with the same vet for almost 30 years, but they have gotten so expensive I was starting to decrease their care because I simply couldn't afford it. I was pleasantly surprised when I went to Healing Hearts. They were great. They handled my pet and my concerns with professionalism, courtesy and took the time to make sure I was well educated. The facility was clean and comfortable. I will transfer the care of all my animals to this facility. You don't have to pay outrageous prices to get good care.Read Less

I was SO nervous to take my dog to the vet that I dreaded it for the past few days but knew I needed to get her in. Previously at other vet clinics I felt that they tried a bunch of ways to hike up the price. I drove an hour each way to Healing Hearts and will do it everytime from now on. They were very personable and I probably paid half of what I expected to pay at my previous vet. They told me all the prices up front. My dog thanks you! Read Less

I really used to like going to this clinic and I'm not sure what exactly happened here. High turn-over rate for both vet techs and veterinarians. We decided to give them one last chance and they blew it yet again. We were quoted a price for dental cleanings for our dogs, scheduled an appointment, took time getting our dogs records to them and took time off work. Got there and the quote had more than doubled from $500.00 to over $1100.00. Instead of honoring their quote they sent us on our way. What a waste of time today was because of them. The office manager would not even speak with us about the quoted price. She hid in the back office until we left. I will no longer be referring people to this place anymore all they have done is nickel and dime those friends as well. You will get much better pricing at the Spay and Neuter Clinic. Read Less

So today I realize that my little furry friend was not feeling so well. He is a guinea pig and as many of you may know it's very hard to find somebody who will see an exotic pet. The doctor that saw my pet Dr Thomas was amazing she took time out to check him. I appreciate all of the friendly staff from the top of the list to the bottom Karen the office manager is always so friendly and inviting then I think she's done a wonderful job improving the care of animals within the facility. All of the doctors are amazing the assistant manager is always so friendly and is the one that truly helped get my fury pet in to be seen thank you so much to Trichelle, Karen, dr. Thomas, and the rest of the wonderful staff including the front end staff who were more than kind to me and my furry pet today Rainbow is feeling better, thanks Guys, he says thanks in his own little squeaky way. Read Less

I take all 4 of my parent's dogs here along with my dog, as you can see we frequent them a lot. The service is great and prices are reasonable.   You can tell that everyone there love animals and are compassionate about their job. Read Less

I called this hospital for estimate on cleaning my dogs teeth and over the phone they quoted 150-200 if her teeth were not bad. I arrived for my appointment and technician looked at her and quoted 395-795. When I questioned her on phone quote she had vet come in who agreed that her teeth weren't bad but minimum it would probably still cost at least 295 with out blood work. I drove all the way from bountiful because of phone quote very miss leading.  The vet was very nice and I refused service went back to my own vet in bountiful which have me a firm estimate of 247. Be cautious of up sale Read Less

I checked out prices and quality ALL over the Salt Lake Valley- from the Avenues, to Sandy, to slightly into the West Valley area. I checked out reviews, prices, any information I thought that would help me make the decision on where to take my little kitty Blossom of, now, 17 years old. No other veterinarian comes close to Dr. Sam at Healing Hearts as well as the incredible staff and affordability. Back in February of 2014, a former manager of mine recommended that I take my cat into Healing Hearts (I had inquired to her about getting my cats teeth cleaned for the first time and that is where she went). She had been going to Healing Hearts for a few years and told me that February is "Dental Month" where they discount all cleanings and extractions. Well I went in originally and had an appointment set with Dr.Erin McGillic. She explained we needed to pull my cat's teeth because they were so bad and "ouchy" for my cat. Downside was, she didn't try to explain any of the side effects of NOT getting a senior cat's teeth pulled when they are healthy enough to withstand the surgery. She definitely came off as more concerned with getting money in the door rather than focusing on the needs of my cat-she didn't explain ANYTHING she could/should have. Unfortunately, being a college student, I didn't have an extra ~$450 to $500 for the teeth extractions at the time so I waited so I could pay off my semester. (Hindsight is 20/20 and I wish I did the extractions.)***Just to give people an idea, that is AWESOME pricing for extractions on a senior cat- identified as "severe" because it includes EVERYTHING***A few months later (about May/June), I take Blossom back in because I am convinced she has a UTI. She was peeing EVERYWHERE, which was not like her, and then even peed on a white-covered book I had.That's when I saw some blood in the few drops of urine. Third time is the charm and we do a full-blood panel. She has very small crystals found in her urine and Dr. McGillic informs me, it isn't a UTI per say, but CRF (chronic renal failure) or kidney disease. I didn't know what to do. At that point, Dr. McGillic recommended that we put her on a prescrition diet and pull my cat's infectious teeth because it will help- no other explanation than "it will help". That pissed me off because it appeared she was in it for the money and didn't see how the hell the two connected so I complained to the tech and she couldn't give me any other advice.Once I found out Blossom had CRF, I called around to all other Vets and got a second evaluation from a friend's vet who confirmed that she had CRF and that pulling the teeth would help the kidney's not work as hard due to them not having to cleanse the bacteria from the teeth every time she swallows. NOW IT ALL MAKES SENSE... Well, the next day I got a follow up call from Healing Hearts. They wanted to see how Blossom was doing and how I feel about the experience. That's when I told them how frustrated I was and somehow ended up talking with the hospital manager. Karen-the manager, is AMAZING. After talking with her over the phone, I went down to the hospital to pick up my prescription food for my cat and talked with her again in person. She reassured me about EVERYTHING. Got me to understand they are NOT in the business to make money, but instead actually want to help the patients and their guardians. Understanding my financial dilemma, she promised me they would honor the Feb. discounted tooth extraction/cleaning rate (saving me at least $100). She also told me about CareCredit which could help me in emergency situations with Blossom and it was easy to tell she cared about extending my cat's life as much as possible. Afterwards, she then set me up with Dr. Sam instead, and we got the ball rolling on the extractions. Two weeks later, the appt for extractions came and I got a call from Dr. Sam after I had dropped Blossom off. She wasn't healthy enough to go under anesthesia because she might not wake up. Her "levels" were not where they needed to be. I went back in and talked with him in person where he explained all levels and let the information sink in. He was willing to offer any other advice or explain the information again in a different way if I needed- he was patient and he cared about me and my cat. We came up with a game plan to get my cat back on track for the next couple weeks in hopes of being able to pull her teeth in a month's time. The techs all LOVED my cat, and the main tech who works with Dr. Sam, ALWAYS asked me how my kitty was doing whenever I picked up the food.I now moved to Portland, OR and I STILL call him for advice, information and on occasion will buy the Sub Q fluids from Healing Hearts when I visit because I know I'm not getting ripped off. In a nutshell, I wasn't thrilled w/McGillic for multiple reasons, but Karen and Dr. Sam definitely changed the way I feel about that hospital. Read Less

This is the best visit I've ever had to a veterinarian. I was amazed with the cleanliness of the clinic, and I was especially amazed with the friendliness and compassion of the staff. Their reasonable prices were the best part of my visit. I took my 1 yr old chihuahua to get neutered, and the staff clearly explained everything about the procedure and how to care for my dog afterwards. When I came to pick him up, I noticed that they had even trimmed his nails! I definitely recommend this clinic to anyone looking for excellent, reasonably-priced veterinary services. Read Less

I have never had a more positive experience getting care for my dog. Period.I brought my dog in for a routine dentist appointment expecting a couple extractions (since it had been almost two years since he'd last had a dental cleaning). I was immediately impressed with the friendliness and CLEANLINESS of this clinic. After filling out some routine paperwork and waiting for a few minutes (maybe five or so--I've waited upwards of 30 at other places even with an appointment!) they called me in with the vet tech.She explained the procedure and told me they would call in case my dog needed any extractions. They did so a few hours later, saying he had a couple of rotten ones in there. They quoted me a price and I told them to go ahead and extract what they needed to.Imagine my horror when they called a few hours later to say they'd ended up extracting not just two teeth, but 18! (For the record, adult dogs have 42. My dog can still eat solid foods and everything, most of the teeth they pulled were tiny baby ones.) I felt terrible knowing that my dog was in such poor dental care! They said that he had started bleeding a lot so they ran a test on him to make sure everything was okay. They also said they'd like to keep him overnight just to monitor him.I know every situation is different so I don't want to say how much I paid (for fear that other Yelp readers will then demand that same price whenever their pet goes in for similar dental work), but suffice it to say that my jaw DROPPED when they told me the total price. But unlike other experiences I've had at vet clinics, my jaw dropped because the price was so REASONABLE. My husband literally did not believe it until we picked up our dog, ran our credit card, and walked out the door. But again, it's not just reasonable prices that make Healing Hearts great. It's the people. I felt like my dog was in very caring, competent hands the entire time. They even called me out the blue a few days later just to ask how he was doing! I will be so sad to move from SLC and leave Healing Hearts behind. Vet care like this is extremely, EXTREMELY hard to come by. Read Less

We have been taking our dog to Healing Hearts for just over a year. We couldn't be happier with Dr. Huston and her staff. We had been to several vets before finding HH and were always overcharged or unable to get an appointment in a timely manner. HH has reasonable fees for their services and we've been able to get in the same day on most occasions. Dr. Huston is wonderful with our dog and makes her visits as comfortable as possible. She appears to be extremely smart and is obviously very caring. She spends a great deal of time with us during our visits and addresses all of our concerns and questions. We really appreciate everyone at HH! Read Less

After the earthquake and tsunami hit Japan, I rushed home to Salt Lake City with my gimpy cat, Norah, in tow. I had been dealing with the vets in Japan enough to know that she has hip dysplasia but even with an interpreter I couldn't get much help with her there. I had to return to Japan, but left my cat with a friend who took her to see Dr. Huston on my behalf. The office staff and the doc were very accommodating with communication over email and the Dr. Huston herself made time to speak with me over the phone at length about Norah's hips. She and the staff went as far as to look into surgeons/specialists who could do a hip replacement (my cat had no hips anymore at this point) in Utah and were very good about keeping me posted on what they found out. About 6 months later I came back to Utah for good with a second kitty. I brought both of my cats in for shots and follow up on the hip situation. I got to see firsthand how natural and patient Dr. Huston was with my cats and how well they reacted to her. Norah is a very shy cat who used to hide her face under my shirt at the vet in Japan, but was very cooperative with Dr. Huston. She surprised me my telling me that Norah's condition made her curious and that she had started reaching out and learning as much as she could from specialists on the subject. Knowing that she cares and loves her job that much, and seeing her with my cats, was an experience I'll always hold other animal hospitals and vets to. In the end I have not moved forward with hip replacement for my cat- but I bought some glucosamine at her suggestion and feed my cat in a way that keeps her at the weight her hips can handle. Norah has been improving so much and even chases the other kitty around- pretty amazing for a cat with no hips and arthritis in what she has left of them! The cost for vaccination, x-ray, visit, a month supply glucosamine supplement, and kitty painkiller (very rarely used and still plenty left) was around $200, and that really is reasonable. Read Less

I would absolutely recommend them to my friends and family! My puppy was having really bad discharge from his eyes. I called Healing Hearts and they were able to get us right in. Everyone was SO nice! The lobby and the exam room were VERY clean! They had us in and out in less than 30 minutes with a diagnosis and medication! I would absolutely recommend them to my friends and family! Read Less

e started taking our dog to Healing Hearts, right after we got him, a couple of months ago. We have been very impressed with Dr. Husten and her staff. They have referred us to other clinics that have had less invasive techniques, if they felt that would be safer for my dog. After our puppy got sick, and we had to have him hospitalized, Dr. Husten called me, herself, several times to follow up with us and see how he was doing. Their prices are also very reasonable. Only $35 for a wellness check up. I would definitely recommend Healing Hearts. Read Less

Healing Hearts is seriously overpriced. I volunteer for a rescue group and transported a cat there for a dental. It cost over $200 and the cat only had 6 teeth left to begin with. They also refused to shave down her matted hair because its cold outside even though this cat doesn't go outside. When I took her home I had to do it myself much to the dismay of both of us. Even though I brought her from a rescue group, they tried to convince me to turn her over to them to adopt out implying that we weren't taking good enough care of her because she is skinny and declawed. Wow, she was rescued that way! I gave them my phone number when I made the appointment, and again when I dropped the cat off but they never called and I had to call them to see how she was doing only to be told they had tried to call the rescue's general line and of course didn't get thru. I used to take my personal cats and dogs here too and haven't been able to leave yet without hundreds and without them forcing me to take home that terrible Prescription Diet crap that my animals refuse to eat and it just piles up in my house. I'm never going again, and I'm telling all my rescue friends the same. Read Less

If you care about your animals, do NOT take your animals there. Dr Houston looks like she is on drugs, along with their former vet and they now have a blonde Dr who can not handle a cat at all. I was told by both vets to kill my cat and they were very upset when I declined to get a second opinion. The guy that is working there got very aggressive with me. I took my cat to Dr. Wilson and the cat is doing great! Money was not an object, they were either to stupid or to lazy to find out what was really wrong with my cat. If you love your pet, please go elsewhere Read Less

We brought our 1 year old cat, Bernardo, to Healing Hearts when he was in very bad shape from a bad infection and what was presumably cysts that had ruptured. Prior to this we had taken him to Banfield Pet Hospital inside of PetSmart in Salt Lake City. They charged us over $300 and couldn't figure out what was wrong with him or how to treat him. They were pressuring us to spend more money to do more tests with very little hope of determining the problem. They seemed to be primarily concerned with money and seemed to lack deductive reasoning skills. When we found the ruptured open sores, we couldn't even consider going back to Banfield, so we looked in the Yellow Pages. My wife found Healing Hearts ad and made the appointment.Right from the start our experience was 180 degrees apart from our experience at Banfield. They were all very interested and attentive, warm and caring, and that was just at the front counter, moments after coming through the door. Immediately the tech, Devon, examined him and gave us a preliminary assessment. They started caring for Bernardo immediately. The whole time he was in their care, they went above and beyond with their care for him and their kindness and thoroughness with us. It was very affordable as well. Most importantly, Bernardo has recovered fully and is back to his wonderful healthy self. The tech and the doctor at Healing Hearts really know there stuff and instilled confidence in their expertise; and all the staff are so loving!I love all of the people there and recommend them to all. Read Less

I checked prices for dental cleaning elsewhere; Dr. Huston is the most reasonable at half the price. She and her staff care about your pet and know he/she is an important part of your life. Thank you! Read Less

I have tried many many vets in northern Utah. Other than the one that closed at the old 49th street this one is my favorite so far! The fee's are so very reasonable. Spay and nuter are comparable to the humansociety prices without the wait. They are so patient with all my many many questions and constant calls with more questions lol. They care for your pet and show it. they really heal hearts here. definately recomend this vet just wish they were open 24 hrs. I cringe when my pet acts like they may need help while they are closed and I pray they can wait till open hours. So far i've been lucky. knock on wood. I hate all ER vets so far. Read Less