Probably the worst experience I've ever had was when I went to say goodbye to my cat at Hunter Animal Hospital. They did advise that they were busy ahead of time, but that they could fit me in and I'd... Read More
Probably the worst experience I've ever had was when I went to say goodbye to my cat at Hunter Animal Hospital. They did advise that they were busy ahead of time, but that they could fit me in and I'd have to come and just wait, which was perfectly fine with me. The front staff has always been courteous and friendly, but there is one doctor there that I would never recommend, nor would I go near again, and that's Dr. Mike.
He has to be the most insensitive, uncaring and uncompassionate veterinarian that I've ever met in my entire life. The nurse, who didn't provide her name (and I didn't catch it off her name tag) was also extremely rude when I had a few questions about how the procedure/process worked.
To start with, I asked about how euthanasia works since I'd never had to do this before. I asked if they put him to sleep first, and then give him the injection to stop his heart. The nurse said no, but they could sedate him which would help him fall asleep. When I asked her "okay, so that will make him fall asleep?" She looked at me like I just asked her what 2+2 was, and replied with "NO, it won't make him fall asleep. We DON'T put him to sleep first." Followed by a really irritated look on her face.
Then, they asked me if I wanted the doctor to come in right away after putting the catheter in my kitty, and I said yes.
He told me what the injection would do, and without hesitation, words or regard for my situation, gave the injection, and walked out. He didn't check to see if there was a heartbeat, didn't ask if I was ready before he did it, and then as he was walking out I was YELLING at him to come back (because my cat was having agonal breathing and myoclonus, which since this was my first time experiencing a situation like this, freaked me out and I had NO idea that would happen), and he just kept walking away.
He FINALLY turned around, dismissed my concern as if I should have known that would happen, handed my dead cat back to me, and walked out, again without saying a word.
I was not prepared for what was going to happen, and no one really cared that this was a sensitive moment for me. I was beyond livid and extremely distraught from how my last moments went with my best friend.
I was a regular customer/patient at this location and I will NEVER set foot in there again after this. I will share this as far and wide as I possibly can to ensure no one makes the same mistakes that I did by taking my pet to Hunter Animal Hospital. Read Less