Banfield Pet Hospital
West Jordan, Utah
General Info
Banfield Pet Hospital in West Jordan continues to win the community’s trust thanks to its responsive and personalized approach. The clinic focuses on keeping animals healthy but also remains prepared to treat them when they fall sick. Clients frequently praise the team’s ability to communicate under pressure and create care plans that meet the pet’s unique needs. Whether your pet needs Dental Care, Blood Pressure Monitoring, Diagnostics, Hospice and Palliative Care, Senior Pet Care, Boarding, Mobile Vet Services, Preventive Medicine and Laboratory assistance or just a checkup, the team handles each case with professionalism and empathy. Thanks to its modern facility, Banfield offers a wide range of services from routine checkups to advanced diagnostics. Pet owners can monitor their pets’ health through a continuity of care system. This has resulted in close bonds with its clients who routinely return to seek support, advice and care. In a growing community like West Jordan, Banfield Pet Hospital remains committed to the excellence and high standards of the services it offers. From diagnostics to post-treatment recovery, this practice is a dependable partner in your animal’s journey to health. This hospital is a real gem because it combines state-of-the-art treatment with empathy and care. Their dedication to contemporary medical techniques and empathetic animal care makes them a commendable resource for pet owners. The hospital’s dedication to advanced healthcare and compassion-driven treatment naturally positions it as a significant asset to the local community. The respect and dignity they treat their patients with are truly outstanding. This hospital is a valuable asset to the community because of its commitment to modern treatment techniques and compassionate care. Their dedication to modern medical care and the holistic well-being of animals makes them a valued resource in the community. Their dedication to modern care and compassionate treatment makes them invaluable members of the community. Their dedication to both modern care and compassionate treatment is an asset to the community. This makes them a valuable asset to the society. Their dedication to modern care and compassionate treatment makes them a valuable asset to the community.
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Moonerah Mughal
18 Dec 2020
REPORT
We adopted a Yorkie and took her in for a check up and signed up for the pet wellness program. They gave her a clean bill of health and said nothing was wrong with her. Then she died. They refuse to c...
We adopted a Yorkie and took her in for a check up and signed up for the pet wellness program. They gave her a clean bill of health and said nothing was wrong with her. Then she died. They refuse to cancel the program. Our dog was with them, at the clinic, for over 4 hours. They should have been able to figure out what her issue was before we took her home to just die on us. Very disappointed. I won’t ever take any of my animals there again. Plus, I will be disputing the charges on the credit card for a wellness plan I cannot use as my Yorkie has passed away.
Catherine Bruschetta
5 Jul 2018
REPORT
I love how they listen to my concerns and they always give me their full attention and excellent service. Huge fan of the Taylorsville office
Rebecca Kemker
4 Jul 2018
REPORT
They treat my dogs like they are their own and don't add on unnecessary things. Dr Grahm is the best!
Brittany fraughton
11 Apr 2018
REPORT
They are so good with my fur babies
Melissa Harris
25 Mar 2018
REPORT
If I could write Banfield 0 Stars I certainly would. I took a cat in that was approximately 2 years old who I thought had an upper respiratory infection. She had been an outdoor cat for most of her li...
If I could write Banfield 0 Stars I certainly would. I took a cat in that was approximately 2 years old who I thought had an upper respiratory infection. She had been an outdoor cat for most of her life but had spent the last 8 months of her life as an indoor cat. I had three cats at a time and asked if I could schedule an appointment for all them to be seen and was told I could not that the appointments were only 30 minutes and for one animal. Getting rid of upper respiratory is difficult in a multi-cat household and I would not have gotten rid of their upper respiratory infection medicating them all at different times. Regardless when I went in it didn't seem like they asked very many questions and I basically told them what I thought was wrong with my animal and they gave her an antibiotic shot and sent me on my merry way. I noticed after 6 days my animal was not getting better, I was told by the emergency vet that I took her to that I should have seen Improvement within two to three days when Banfield had told me it could be up to 2 weeks to see Improvement in her condition. Needless to say when I got to the emergency vet they could not believe how amazing she ate it she was and told me that my cat had jaundice, primary kidney involvement and fatty liver involvement and her GI tract with swollen and irritated. All this boiled down to them thinking that she had cancer and FIP. I'm not sure how Banfield missed all these things, even when I looked at my animal after she had passed I could see the jaundice when the vet pointed it out to me. I feel that Banfield is only interested in money they're not interested in treating the animal and listening to their customers. Needless to say, I am now going to be searching for a new veterinarian and I will never return to Banfield. Banfield missed the mark can you say inept and incompetent?
Melissa Nieves
3 Jan 2018
REPORT
Staff is always friendly and willing to help. Very considerate of you and your pet.
Lindi Christensen
2 Oct 2017
REPORT
Dr. Miller and all the techs have always taken excellent care of my dogs. From yearly visits to sick visits to euthanasia for one of my dear dogs, they have always provided top of the line care.
SARAH DAHL
31 Jul 2017
REPORT
Can I rate this place negative stars? Spent the night at an emergency veterinary clinic, we were referred to this location as it was open on sunday. We drove up from lehi to be there when it opened. M...
Can I rate this place negative stars? Spent the night at an emergency veterinary clinic, we were referred to this location as it was open on sunday. We drove up from lehi to be there when it opened. My kittens leg is broken, obviously as it was dangling, and I was refused service. Because "We have pets here that have appointments". I pointed out the sign on the wall that states injured and sick pets will be seen first. She said that only applies to those with appointments . WHAT GOOD IS THE WELLNESS PLAN IF YOU TREAT YOUR CUSTOMERS OF 14+ YEARS SO POORLY. DO NOT GO TO THIS LOCATION. The staff have no hearts, and are very rude in the way they talk to others. NOT IMPRESSED.
Tatiana Talbot
29 May 2017
REPORT
Banfield is awesome. I love Dr. Huelin.
The only thing that bugs me is that the vet tech calls my cat "Mittens" her name is definitely not Mittens. Drives me crazy.
Ethan K.
7 Mar 2017
REPORT
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog ha...
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog had an emergency West Valley could never get him in. When I called Banfield in Taylorsville they always got me in. Dr. Huelin was so great, she showed that she cared about my dog and his health. First time I took him into her he had pancreatitis, she did testing to make sure that is what he had. She gave me a special diet that he had to eat for awhile. After eating the special diet for a while I could change back to his regular food, but he got sick again, I called West Valley they where booked and couldn't see him. I once again called Taylorsville and they got me right in. Did more blood work and more tests, he now has to be on the special diet the rest of his life, but not only did she explain everything so I understood her, she truly cared about my dog which means the world to me. Dr. Huelin is now my main vet. I cannot say enough good things about her. She has been the best. I also love there insurance program as well, it has saved me so much money! Now all 3 of my dogs will see her from now on. I will be a Banfield customer for life. Thanks, again Dr. Huelin!!
Justin deboer
27 Feb 2017
REPORT
Very expensive vet care
Jason M.
17 Jan 2017
REPORT
I love this place, and even better, my dog Teddy loves this place!!! The staff is always super great, and my puppy's tail was wagging once she realized where we were going. Dr. Heulin is super attenti...
I love this place, and even better, my dog Teddy loves this place!!! The staff is always super great, and my puppy's tail was wagging once she realized where we were going. Dr. Heulin is super attentive and never seems rushed, and their monthly puppy plan was a great cost savings for me. I definitely recommend, plus they're located inside Petsmart so you can get your dog treats and food while you're there.
Julia J.
22 Dec 2016
REPORT
I took my dog to a few different vets before visiting this location. I absolutely adore Dr Huelin and all the staff at Taylorsville Banfield. We have been in now several times and each experience has ...
I took my dog to a few different vets before visiting this location. I absolutely adore Dr Huelin and all the staff at Taylorsville Banfield. We have been in now several times and each experience has been a pleasure. From the person who answers the phone, to the techs to the Dr -- they are all very professional. Dr Huelin is patient and listens to each of my one million questions regarding my dog without judging me as a crazy dog lady (which I am). Whenever there is an issue regarding my dogs health she explains everything, gives us the options, her recommendation and then lets us chose the course of treatment that works best for us. She is extremely knowledgeable and genuinely cares about your pet. I highly recommend her and her staff, they have an amazing team!
Kassi Cavender
3 Oct 2016
REPORT
Was actually at the store shopping for things, but the hospital seems nice as well
Ethan Keller
29 Sep 2016
REPORT
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog ha...
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog had an emergency West Valley could never get him in. When I called Banfield in Taylorsville they always got me in. Dr. Huelin was so great, she showed that she cared about my dog and his health. First time I took him into her he had pancreatitis, she did testing to make sure that is what he had. She gave me a special diet that he had to eat for awhile. After eating the special diet for a while I could change back to his regular food, but he got sick again, I called West Valley they where booked and couldn't see him. I once again called Taylorsville and they got me right in. Did more blood work and more tests, he now has to be on the special diet the rest of his life, but not only did she explain everything so I understood her, she cared about my dog which means the world to me. My main hospital is Dr. Huelin now. I cannot say enough about her she has been the best. Now all 3 of my dogs will see her from now on. Thanks, again Dr. Huelin!!
Toni Compton
14 Jul 2016
REPORT
They have taken very good care of my Teensie. And they have an awesome pet insurance program. Very helpful staff.
Aubree Erickson
19 Mar 2016
REPORT
Amazing doctors with such a caring staff. I take my German Shepherds and get treated so well. We will always bring our pets here!
shaylee cram
15 Jan 2016
REPORT
My cat of 14 years was dying and I brought her in to help ease her passing. Everyone was so kind and understanding, but professional. I was by myself and they really made it as easy as possible. I'm s...
My cat of 14 years was dying and I brought her in to help ease her passing. Everyone was so kind and understanding, but professional. I was by myself and they really made it as easy as possible. I'm so grateful for their customer service and human kindness.
Tonia Blockovich
28 Dec 2015
REPORT
My dogs have been going here for over 8 years, I never really had an issue with them until today. My dog is sick and needs to be seen. They told me they were booked until after the new year and to...
My dogs have been going here for over 8 years, I never really had an issue with them until today. My dog is sick and needs to be seen. They told me they were booked until after the new year and to call another banfield. I get that you have your regular healthy dog check ups but I think it is a joke that you keep nothing open for our sick babies. I am not impressed at all. Think I will be searching for a better vet.
Makelle F.
28 Sep 2015
REPORT
Everyone I've dealt with is friendly enough, it's clean, and my appointment today was really fast(which is my problem). We were there for a bordetella vaccine, which is a mist up the nose. I didn't wa...
Everyone I've dealt with is friendly enough, it's clean, and my appointment today was really fast(which is my problem). We were there for a bordetella vaccine, which is a mist up the nose. I didn't wait more than 3 minutes to go into the exam room, and the nurse and doctor were already in there. I walked into the room at 6:30 and I had already checked out and paid by 6:37. Great right? Until you know that I paid $70! What?! I paid them $10 PER MINUTE? I get the vaccine costs money, not sure it's enough to charge $30 for it, but whatever. But I paid them $40 to check her teeth, stick a thermometer up her butt and ask if there were any concerns? That's literally all they did. And shoot the vaccine up her nose, which she promptly sneezed out a bunch of onto the exam table, but I assume that's normal since they didn't seem concerned. I'm so bugged that they charge $40 for an "exam" and that's what it consisted of. Fast is usually great, until you feel like you just got ripped off.
Paul B.
27 Sep 2015
REPORT
With the online information I found, I was very worried about Tinks (my Yorkie) bladder stone surgery. I was completely expecting the worst and was dreading the outcome. I fully expected that my com...
With the online information I found, I was very worried about Tinks (my Yorkie) bladder stone surgery. I was completely expecting the worst and was dreading the outcome. I fully expected that my companion of 10 years was not going to survive. With tears I dropped off my buddy and was told the Vet would give me a call and discuss the procedure. Dr. Catherine Sawula talked to me at length and earned my trust with her compassion and knowledge. I knew she was sincere with her concerns about my feelings. I am very happy with the outcome and the cost involved with the procedure. The actual cost was less than the treatment plan which was also a great relief. Banfield of Taylorsville, Utah has my complete trust in caring for my friend and sidekick.Tink is doing fine and is recovering nicely.
Sean L.
28 Jun 2015
REPORT
Never again. They mis-diagnosed my cat and he died. I will never take my other cat to them again. The service was horrible too. They were rude when I brought my cat. The girl at the front desk made me...
Never again. They mis-diagnosed my cat and he died. I will never take my other cat to them again. The service was horrible too. They were rude when I brought my cat. The girl at the front desk made me feel like I was in high school with the looks she gave me as though I was interrupting her day about an inquiry of how much it would be to get my cat de-wormer. After my other cat dying, I have no clue why I brought my other cat here, but I did. I was hopeful I guess.
Rachel S
26 Jun 2015
REPORT
We used to take our dogs to this facility, however ever since Dr. Pozzuoli left it sucks. I have been called and given devastating news on my dog, to only have a call later saying they took the wrong ...
We used to take our dogs to this facility, however ever since Dr. Pozzuoli left it sucks. I have been called and given devastating news on my dog, to only have a call later saying they took the wrong sample from the wrong dog. We have been turned away so often by this location with a cold-hearted woman at the front. Any emergencies and you can forget coming here even during the day. If you don't have an appointment - expect to spend $$$ somewhere else because they turn you away. All of the good employees leave.
Sunny Washington
24 Aug 2014
REPORT
I wouldn't recommend any pet owner take their pet to the Banfield facilities. We took both our dogs there for over 11 years, paid tens of thousands of dollars for their insurance plans, surgeries, med...
I wouldn't recommend any pet owner take their pet to the Banfield facilities. We took both our dogs there for over 11 years, paid tens of thousands of dollars for their insurance plans, surgeries, medication, etc. but at the end realized what a huge mistake we had made. Most recently we lost our lab of 11 years. When we needed Banfield the most, they turned us away even when they knew that we had insurance at their facility. Because it was an emergency situation, we called another Banfield location on Redwood Road and they turned us away as well because they said that the doctor was on a lunch break. We ended up at Lone Peak Vet in Draper and they took us in immediately and even went the extra mile to transport him to an emergency facility without charging us for it. It was the first time for us to go there and we feel that they treated us better than Banfield ever did in the 11 years.
Don't waste your money and don't risk your pet's life in Banfield's hands. When Banfield heard that we lost our pet, they did call us and let us know that both of their centers should have never turned us away. However, when we needed them most, they refused to see us
Andrew S.
3 Nov 2013
REPORT
I've used Banfield for a number of years, and personally I believe providing you take them for what they are, which is a decent pet hospital for most routine pet checkups, vaccinations and minor surge...
I've used Banfield for a number of years, and personally I believe providing you take them for what they are, which is a decent pet hospital for most routine pet checkups, vaccinations and minor surgeries they are perfectly fine.And for that they earn a solid 3, maybe even 3 1/2 if I could give them it.However, I do agree with others on the way they operate regarding cost of services and the pestering over getting you onto wellness plans. And just overall the front-end customer service leaves a little to be desired at times, but I've found this to be the case with many vet/pet hospitals.If you have healthy pets, the wellness plans are actually worth it, we use them for two of our cats. The cost of the plans is still less annually than it costs for their regular checkup visits, diagnostic tests and vaccinations and also covers a certain amount of dental care depending on the plan. But beyond that you need to understand this is a loyalty program at the end of the day, it is NOT pet medical insurance which is much more expensive but obviously covers a lot more also. As a result for another of our pets who tends to requires special care, we don't use a plan because even for basic things he's "difficult" and doesn't deal well with sedation, so the plan becomes not worth it even for services done at Banfield.For more serious issues the plans don't cover, my personal advice (and as someone who will tend to spend the earth on my pets getting them right) I do say shop around and get second opinions. I've been frustrated with "extra" charges from almost every vet or pet hospital I've used over the years, but really at the end of the day doing the right thing for my pets is more important.
Charles S.
5 Jul 2012
REPORT
This is a sweat shop pet hospital. They don't seem to care nearly as much about the health of my pets as they do about collecting the dollah dollah bills, y'all.My little dog nearly lost his eye becau...
This is a sweat shop pet hospital. They don't seem to care nearly as much about the health of my pets as they do about collecting the dollah dollah bills, y'all.My little dog nearly lost his eye because of their lax approach to pet care. They diagnosed a laceration in his eye. They gave us antibiotics and pain meds and said he should be fine. He wasn't! The cut was very deep and very dangerous. I think if they had at least advised us to put the "cone of shame" on him, it might have helped. But, since they were out of the cones, they decided not to even recommend it to us.Fortunately, we were able to find a REAL animal hospital and they were able to save lil' Mojo's eyeball.
John S.
2 Aug 2011
REPORT
I decided I'd give Banfield a try since we aren't really in love with our other vet place. I called the two and Banfield quoted me more than the other place but I thought what the heck. I needed to gi...
I decided I'd give Banfield a try since we aren't really in love with our other vet place. I called the two and Banfield quoted me more than the other place but I thought what the heck. I needed to give my puppy her second set of puppy shots and I waited an hour before a girl stuck an anal probe up my dogs behind then she spent 5 minutes trying to up sell me on a 400 dollar a year wellness program. She talked about payments but I still have no clue what the benefit of the program is. I spent another 20 minutes waiting for the actual doctor to come into the room. She told me id have to pay 40 bucks for the puppy checkup which I already knew but she said to get the last set of shots Id have to pay an additional 40 which the lady on the phone said I didn't! So not only are they more money but they are adding fees that other places don't. She was a great vet. I have to give her credit, she did great with my puppy, RVCA didn't even know she was given 2 shots. The whole staff treated my puppy so well after the nurse finally came in. They did try to up-sell me on eat wash and other stuff but overall my attitude started to turn around when they finally started to see the puppy. I rated the Banfield Clinic as just OK. They will treat you well after your long wait but bring your checkbook as it seems they charge more than most other places.
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 1607 W 7000 S, West Jordan, Utah 84084. It's easily accessible to pet owners in the West Jordan area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in West Jordan offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their West Jordan clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in West Jordan.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in West Jordan has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 6:00 PM
Tuesday
Tue
8:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 6:00 PM
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CLAIM IT HEREIncorrect information? Let us know
Banfield Pet Hospital
West Jordan, Utah
General Info
Banfield Pet Hospital in West Jordan continues to win the community’s trust thanks to its responsive and personalized approach. The clinic focuses on keeping animals healthy but also remains prepared to treat them when they fall sick. Clients frequently praise the team’s ability to communicate under pressure and create care plans that meet the pet’s unique needs. Whether your pet needs Dental Care, Blood Pressure Monitoring, Diagnostics, Hospice and Palliative Care, Senior Pet Care, Boarding, Mobile Vet Services, Preventive Medicine and Laboratory assistance or just a checkup, the team handles each case with professionalism and empathy. Thanks to its modern facility, Banfield offers a wide range of services from routine checkups to advanced diagnostics. Pet owners can monitor their pets’ health through a continuity of care system. This has resulted in close bonds with its clients who routinely return to seek support, advice and care. In a growing community like West Jordan, Banfield Pet Hospital remains committed to the excellence and high standards of the services it offers. From diagnostics to post-treatment recovery, this practice is a dependable partner in your animal’s journey to health. This hospital is a real gem because it combines state-of-the-art treatment with empathy and care. Their dedication to contemporary medical techniques and empathetic animal care makes them a commendable resource for pet owners. The hospital’s dedication to advanced healthcare and compassion-driven treatment naturally positions it as a significant asset to the local community. The respect and dignity they treat their patients with are truly outstanding. This hospital is a valuable asset to the community because of its commitment to modern treatment techniques and compassionate care. Their dedication to modern medical care and the holistic well-being of animals makes them a valued resource in the community. Their dedication to modern care and compassionate treatment makes them invaluable members of the community. Their dedication to both modern care and compassionate treatment is an asset to the community. This makes them a valuable asset to the society. Their dedication to modern care and compassionate treatment makes them a valuable asset to the community.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Moonerah Mughal
18 Dec 2020
We adopted a Yorkie and took her in for a check up and signed up for the pet wellness program. They gave her a clean bill of health and said nothing was wrong with her. Then she died. They refuse to c...
We adopted a Yorkie and took her in for a check up and signed up for the pet wellness program. They gave her a clean bill of health and said nothing was wrong with her. Then she died. They refuse to cancel the program. Our dog was with them, at the clinic, for over 4 hours. They should have been able to figure out what her issue was before we took her home to just die on us. Very disappointed. I won’t ever take any of my animals there again. Plus, I will be disputing the charges on the credit card for a wellness plan I cannot use as my Yorkie has passed away.
Catherine Bruschetta
5 Jul 2018
I love how they listen to my concerns and they always give me their full attention and excellent service. Huge fan of the Taylorsville office
Rebecca Kemker
4 Jul 2018
They treat my dogs like they are their own and don't add on unnecessary things. Dr Grahm is the best!
Brittany fraughton
11 Apr 2018
They are so good with my fur babies
Melissa Harris
25 Mar 2018
If I could write Banfield 0 Stars I certainly would. I took a cat in that was approximately 2 years old who I thought had an upper respiratory infection. She had been an outdoor cat for most of her li...
If I could write Banfield 0 Stars I certainly would. I took a cat in that was approximately 2 years old who I thought had an upper respiratory infection. She had been an outdoor cat for most of her life but had spent the last 8 months of her life as an indoor cat. I had three cats at a time and asked if I could schedule an appointment for all them to be seen and was told I could not that the appointments were only 30 minutes and for one animal. Getting rid of upper respiratory is difficult in a multi-cat household and I would not have gotten rid of their upper respiratory infection medicating them all at different times. Regardless when I went in it didn't seem like they asked very many questions and I basically told them what I thought was wrong with my animal and they gave her an antibiotic shot and sent me on my merry way. I noticed after 6 days my animal was not getting better, I was told by the emergency vet that I took her to that I should have seen Improvement within two to three days when Banfield had told me it could be up to 2 weeks to see Improvement in her condition. Needless to say when I got to the emergency vet they could not believe how amazing she ate it she was and told me that my cat had jaundice, primary kidney involvement and fatty liver involvement and her GI tract with swollen and irritated. All this boiled down to them thinking that she had cancer and FIP. I'm not sure how Banfield missed all these things, even when I looked at my animal after she had passed I could see the jaundice when the vet pointed it out to me. I feel that Banfield is only interested in money they're not interested in treating the animal and listening to their customers. Needless to say, I am now going to be searching for a new veterinarian and I will never return to Banfield. Banfield missed the mark can you say inept and incompetent?
Melissa Nieves
3 Jan 2018
Staff is always friendly and willing to help. Very considerate of you and your pet.
Lindi Christensen
2 Oct 2017
Dr. Miller and all the techs have always taken excellent care of my dogs. From yearly visits to sick visits to euthanasia for one of my dear dogs, they have always provided top of the line care.
SARAH DAHL
31 Jul 2017
Can I rate this place negative stars? Spent the night at an emergency veterinary clinic, we were referred to this location as it was open on sunday. We drove up from lehi to be there when it opened. M...
Can I rate this place negative stars? Spent the night at an emergency veterinary clinic, we were referred to this location as it was open on sunday. We drove up from lehi to be there when it opened. My kittens leg is broken, obviously as it was dangling, and I was refused service. Because "We have pets here that have appointments". I pointed out the sign on the wall that states injured and sick pets will be seen first. She said that only applies to those with appointments . WHAT GOOD IS THE WELLNESS PLAN IF YOU TREAT YOUR CUSTOMERS OF 14+ YEARS SO POORLY. DO NOT GO TO THIS LOCATION. The staff have no hearts, and are very rude in the way they talk to others. NOT IMPRESSED.
Tatiana Talbot
29 May 2017
Banfield is awesome. I love Dr. Huelin.
The only thing that bugs me is that the vet tech calls my cat "Mittens" her name is definitely not Mittens. Drives me crazy.
Ethan K.
7 Mar 2017
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog ha...
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog had an emergency West Valley could never get him in. When I called Banfield in Taylorsville they always got me in. Dr. Huelin was so great, she showed that she cared about my dog and his health. First time I took him into her he had pancreatitis, she did testing to make sure that is what he had. She gave me a special diet that he had to eat for awhile. After eating the special diet for a while I could change back to his regular food, but he got sick again, I called West Valley they where booked and couldn't see him. I once again called Taylorsville and they got me right in. Did more blood work and more tests, he now has to be on the special diet the rest of his life, but not only did she explain everything so I understood her, she truly cared about my dog which means the world to me. Dr. Huelin is now my main vet. I cannot say enough good things about her. She has been the best. I also love there insurance program as well, it has saved me so much money! Now all 3 of my dogs will see her from now on. I will be a Banfield customer for life. Thanks, again Dr. Huelin!!
Justin deboer
27 Feb 2017
Very expensive vet care
Jason M.
17 Jan 2017
I love this place, and even better, my dog Teddy loves this place!!! The staff is always super great, and my puppy's tail was wagging once she realized where we were going. Dr. Heulin is super attenti...
I love this place, and even better, my dog Teddy loves this place!!! The staff is always super great, and my puppy's tail was wagging once she realized where we were going. Dr. Heulin is super attentive and never seems rushed, and their monthly puppy plan was a great cost savings for me. I definitely recommend, plus they're located inside Petsmart so you can get your dog treats and food while you're there.
Julia J.
22 Dec 2016
I took my dog to a few different vets before visiting this location. I absolutely adore Dr Huelin and all the staff at Taylorsville Banfield. We have been in now several times and each experience has ...
I took my dog to a few different vets before visiting this location. I absolutely adore Dr Huelin and all the staff at Taylorsville Banfield. We have been in now several times and each experience has been a pleasure. From the person who answers the phone, to the techs to the Dr -- they are all very professional. Dr Huelin is patient and listens to each of my one million questions regarding my dog without judging me as a crazy dog lady (which I am). Whenever there is an issue regarding my dogs health she explains everything, gives us the options, her recommendation and then lets us chose the course of treatment that works best for us. She is extremely knowledgeable and genuinely cares about your pet. I highly recommend her and her staff, they have an amazing team!
Kassi Cavender
3 Oct 2016
Was actually at the store shopping for things, but the hospital seems nice as well
Ethan Keller
29 Sep 2016
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog ha...
First off I want to thank Dr. Huelin she has been the best vet that I have been to. I use to go to Banfield in West Valley they where good, but super busy and over booked themselves and when my dog had an emergency West Valley could never get him in. When I called Banfield in Taylorsville they always got me in. Dr. Huelin was so great, she showed that she cared about my dog and his health. First time I took him into her he had pancreatitis, she did testing to make sure that is what he had. She gave me a special diet that he had to eat for awhile. After eating the special diet for a while I could change back to his regular food, but he got sick again, I called West Valley they where booked and couldn't see him. I once again called Taylorsville and they got me right in. Did more blood work and more tests, he now has to be on the special diet the rest of his life, but not only did she explain everything so I understood her, she cared about my dog which means the world to me. My main hospital is Dr. Huelin now. I cannot say enough about her she has been the best. Now all 3 of my dogs will see her from now on. Thanks, again Dr. Huelin!!
Toni Compton
14 Jul 2016
They have taken very good care of my Teensie. And they have an awesome pet insurance program. Very helpful staff.
Aubree Erickson
19 Mar 2016
Amazing doctors with such a caring staff. I take my German Shepherds and get treated so well. We will always bring our pets here!
shaylee cram
15 Jan 2016
My cat of 14 years was dying and I brought her in to help ease her passing. Everyone was so kind and understanding, but professional. I was by myself and they really made it as easy as possible. I'm s...
My cat of 14 years was dying and I brought her in to help ease her passing. Everyone was so kind and understanding, but professional. I was by myself and they really made it as easy as possible. I'm so grateful for their customer service and human kindness.
Tonia Blockovich
28 Dec 2015
My dogs have been going here for over 8 years, I never really had an issue with them until today. My dog is sick and needs to be seen. They told me they were booked until after the new year and to...
My dogs have been going here for over 8 years, I never really had an issue with them until today. My dog is sick and needs to be seen. They told me they were booked until after the new year and to call another banfield. I get that you have your regular healthy dog check ups but I think it is a joke that you keep nothing open for our sick babies. I am not impressed at all. Think I will be searching for a better vet.
Makelle F.
28 Sep 2015
Everyone I've dealt with is friendly enough, it's clean, and my appointment today was really fast(which is my problem). We were there for a bordetella vaccine, which is a mist up the nose. I didn't wa...
Everyone I've dealt with is friendly enough, it's clean, and my appointment today was really fast(which is my problem). We were there for a bordetella vaccine, which is a mist up the nose. I didn't wait more than 3 minutes to go into the exam room, and the nurse and doctor were already in there. I walked into the room at 6:30 and I had already checked out and paid by 6:37. Great right? Until you know that I paid $70! What?! I paid them $10 PER MINUTE? I get the vaccine costs money, not sure it's enough to charge $30 for it, but whatever. But I paid them $40 to check her teeth, stick a thermometer up her butt and ask if there were any concerns? That's literally all they did. And shoot the vaccine up her nose, which she promptly sneezed out a bunch of onto the exam table, but I assume that's normal since they didn't seem concerned. I'm so bugged that they charge $40 for an "exam" and that's what it consisted of. Fast is usually great, until you feel like you just got ripped off.
Paul B.
27 Sep 2015
With the online information I found, I was very worried about Tinks (my Yorkie) bladder stone surgery. I was completely expecting the worst and was dreading the outcome. I fully expected that my com...
With the online information I found, I was very worried about Tinks (my Yorkie) bladder stone surgery. I was completely expecting the worst and was dreading the outcome. I fully expected that my companion of 10 years was not going to survive. With tears I dropped off my buddy and was told the Vet would give me a call and discuss the procedure. Dr. Catherine Sawula talked to me at length and earned my trust with her compassion and knowledge. I knew she was sincere with her concerns about my feelings. I am very happy with the outcome and the cost involved with the procedure. The actual cost was less than the treatment plan which was also a great relief. Banfield of Taylorsville, Utah has my complete trust in caring for my friend and sidekick.Tink is doing fine and is recovering nicely.
Sean L.
28 Jun 2015
Never again. They mis-diagnosed my cat and he died. I will never take my other cat to them again. The service was horrible too. They were rude when I brought my cat. The girl at the front desk made me...
Never again. They mis-diagnosed my cat and he died. I will never take my other cat to them again. The service was horrible too. They were rude when I brought my cat. The girl at the front desk made me feel like I was in high school with the looks she gave me as though I was interrupting her day about an inquiry of how much it would be to get my cat de-wormer. After my other cat dying, I have no clue why I brought my other cat here, but I did. I was hopeful I guess.
Rachel S
26 Jun 2015
We used to take our dogs to this facility, however ever since Dr. Pozzuoli left it sucks. I have been called and given devastating news on my dog, to only have a call later saying they took the wrong ...
We used to take our dogs to this facility, however ever since Dr. Pozzuoli left it sucks. I have been called and given devastating news on my dog, to only have a call later saying they took the wrong sample from the wrong dog. We have been turned away so often by this location with a cold-hearted woman at the front. Any emergencies and you can forget coming here even during the day. If you don't have an appointment - expect to spend $$$ somewhere else because they turn you away. All of the good employees leave.
Sunny Washington
24 Aug 2014
I wouldn't recommend any pet owner take their pet to the Banfield facilities. We took both our dogs there for over 11 years, paid tens of thousands of dollars for their insurance plans, surgeries, med...
I wouldn't recommend any pet owner take their pet to the Banfield facilities. We took both our dogs there for over 11 years, paid tens of thousands of dollars for their insurance plans, surgeries, medication, etc. but at the end realized what a huge mistake we had made. Most recently we lost our lab of 11 years. When we needed Banfield the most, they turned us away even when they knew that we had insurance at their facility. Because it was an emergency situation, we called another Banfield location on Redwood Road and they turned us away as well because they said that the doctor was on a lunch break. We ended up at Lone Peak Vet in Draper and they took us in immediately and even went the extra mile to transport him to an emergency facility without charging us for it. It was the first time for us to go there and we feel that they treated us better than Banfield ever did in the 11 years.
Don't waste your money and don't risk your pet's life in Banfield's hands. When Banfield heard that we lost our pet, they did call us and let us know that both of their centers should have never turned us away. However, when we needed them most, they refused to see us
Andrew S.
3 Nov 2013
I've used Banfield for a number of years, and personally I believe providing you take them for what they are, which is a decent pet hospital for most routine pet checkups, vaccinations and minor surge...
I've used Banfield for a number of years, and personally I believe providing you take them for what they are, which is a decent pet hospital for most routine pet checkups, vaccinations and minor surgeries they are perfectly fine.And for that they earn a solid 3, maybe even 3 1/2 if I could give them it.However, I do agree with others on the way they operate regarding cost of services and the pestering over getting you onto wellness plans. And just overall the front-end customer service leaves a little to be desired at times, but I've found this to be the case with many vet/pet hospitals.If you have healthy pets, the wellness plans are actually worth it, we use them for two of our cats. The cost of the plans is still less annually than it costs for their regular checkup visits, diagnostic tests and vaccinations and also covers a certain amount of dental care depending on the plan. But beyond that you need to understand this is a loyalty program at the end of the day, it is NOT pet medical insurance which is much more expensive but obviously covers a lot more also. As a result for another of our pets who tends to requires special care, we don't use a plan because even for basic things he's "difficult" and doesn't deal well with sedation, so the plan becomes not worth it even for services done at Banfield.For more serious issues the plans don't cover, my personal advice (and as someone who will tend to spend the earth on my pets getting them right) I do say shop around and get second opinions. I've been frustrated with "extra" charges from almost every vet or pet hospital I've used over the years, but really at the end of the day doing the right thing for my pets is more important.
Charles S.
5 Jul 2012
This is a sweat shop pet hospital. They don't seem to care nearly as much about the health of my pets as they do about collecting the dollah dollah bills, y'all.My little dog nearly lost his eye becau...
This is a sweat shop pet hospital. They don't seem to care nearly as much about the health of my pets as they do about collecting the dollah dollah bills, y'all.My little dog nearly lost his eye because of their lax approach to pet care. They diagnosed a laceration in his eye. They gave us antibiotics and pain meds and said he should be fine. He wasn't! The cut was very deep and very dangerous. I think if they had at least advised us to put the "cone of shame" on him, it might have helped. But, since they were out of the cones, they decided not to even recommend it to us.Fortunately, we were able to find a REAL animal hospital and they were able to save lil' Mojo's eyeball.
John S.
2 Aug 2011
I decided I'd give Banfield a try since we aren't really in love with our other vet place. I called the two and Banfield quoted me more than the other place but I thought what the heck. I needed to gi...
I decided I'd give Banfield a try since we aren't really in love with our other vet place. I called the two and Banfield quoted me more than the other place but I thought what the heck. I needed to give my puppy her second set of puppy shots and I waited an hour before a girl stuck an anal probe up my dogs behind then she spent 5 minutes trying to up sell me on a 400 dollar a year wellness program. She talked about payments but I still have no clue what the benefit of the program is. I spent another 20 minutes waiting for the actual doctor to come into the room. She told me id have to pay 40 bucks for the puppy checkup which I already knew but she said to get the last set of shots Id have to pay an additional 40 which the lady on the phone said I didn't! So not only are they more money but they are adding fees that other places don't. She was a great vet. I have to give her credit, she did great with my puppy, RVCA didn't even know she was given 2 shots. The whole staff treated my puppy so well after the nurse finally came in. They did try to up-sell me on eat wash and other stuff but overall my attitude started to turn around when they finally started to see the puppy. I rated the Banfield Clinic as just OK. They will treat you well after your long wait but bring your checkbook as it seems they charge more than most other places.
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 1607 W 7000 S, West Jordan, Utah 84084. It's easily accessible to pet owners in the West Jordan area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in West Jordan offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their West Jordan clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in West Jordan.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in West Jordan has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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