We live this place!! Our vet Kim is such a sweet, genuine person that truly does care for your loved ones. We 100% trust Kim and her care for our puppy. I have been going to Kim for over 15+ years with our pets and my whole entire family goes to her as well! The staff is super friendly and we love them to death! I would recommend this vet clinic to anyone!! Read Less

The staff is friendly and the place is remodeled and beautiful. I absolutely love the staff. They take their time to hear your concerns and suggest "outside the box" solutions. This is not your run of the mill veterinarian clinic. I will continue to bring my animals here because I know they are receiving the proper care that they need. Read Less

I would recommend this vet to anyone! They treated my dog so well and took great care of him! I have a large Rottweiler and a lot of vets act afraid of him even though he the sweetest. We do mussel him to make the vets feel more comfortable. But here the staff was so welcoming and made my dog feel relaxed. Thank you!! Read Less

We take all our fury friends here. Great service professional staff and doctors. They are great to our fur friends from kitten & puppies until we have to let them go on to their next adventure. Caring and compassionate we love the staff and doctors. We recommend them all the time. Read Less

My girlfriend and I took our cats here and the vets were just awesome. Our girl cat has had some past trauma and is not good with stress like going to the vet in the car and meeting strangers. We explained this to them and they listened and handled her very well. They gave her lots of pets and weren't forceful with her, they did have to scruff her and wrap her in a blanket to help keep her calm. But they were cool and calm and gave her the shots and examined her as much as she would allow. Overall an awesome experience. Read Less

These guys are so awesome! They send my dog reminders and the card has a picture of the same breed he is which is thoughtful! They're always so nice! Prices are very good and service is exceptional. I would absolutley recommend these guys to all my family and friends Read Less

A couple of years ago I took my dying Pekingese there to be treated. I took him because they were the only clinic open on a Sunday. Even though my dog died I never forgot how well they treated him. Now I have a puppy and even though I live a ways away I take her there to be seen because they’re the friendliest staff and I know my puppy will be well taken care of. The facility is very clean and they have reasonable prices. You can also set your pup up on a wellness plan for a reasonable monthly payment. I just love the staff here. Read Less

They are open Sundays which is awesome because I realized my cat was having a problem late on a Saturday night and worried about getting her an appointment on a Sunday. They quickly and correctly diagnosed my cat-- very thorough to listen to all my concerns. Thank you for making my baby better! Read Less

I have been with West Valley Vet for 10 years or more. We have taken all three of our dogs there and also my kitty. Unfortunately we have lost 2 dogs and the one cat. They are always very attentive and take great care of pets. There have been at least 2 occasions where we have had to leave a pet with them overnight. The paw plans are wonderful for saving money. Most of the time they can see you the same day if you have any concerns about your pet. If you have had a pet pass away or they are to the point of suffering they are always patient and offer a cremation service as well. They stay late if needed and have a wonderful staff. I highly recommend them for your furry family members. Keep up the great work you do!!!! Read Less

Dr. Ingraham is the best vet I have ever worked with. She and her staff are 11 o a 10 scale. Their kindness and caring for my dogs is outstanding. I wouldn't hesitate to recommend them to anone. My dogs enjoy going there with no fear. The love the staff, and the staff loves them. Super kudo's to them Read Less

The staff was friendly, but the price I was quoted over the phone turned out to be less than half of the actual cost, and I left with the understanding that my dog had an infection that a week's worth of antibiotics and cough meds would take care of. I look at the receipt a few days later and find out he has serious dental issues requiring extensive further treatment? Why is this on my receipt, but not explained to me in the office? Communication please! Read Less

Thank you so much for helping us yesterday when we really needed it! We had an emergency situation and your staff was friendly and caring. Best customer service I've received in a while! Thanks to all of the staff including Dr Tom for taking care of our sweet baby boy. I will recommend you to all of my friends. Read Less

I love the Doctors. They are so Kind. I recently had to make an unscheduled visit (my cat was very sick and needed to be euthanized) Dr. Ingram seen me at the last minute and was very patient with me. She explained all my options and when the time came to say good bye to my beautiful Skuzzy Lynn She allowed me all the time I needed and explained the process. all though it was a very ruff day she made it easier for me. I left feeling like I made the right choice. I also have two dogs a lab and a Chihuahua. I take them there for their for shots and check ups. The best place to take your animals hands down. Love the Doctors and love Pat they all really care about animals and I will always take my babies there. Read Less

Super staff .. Very helpful and understanding with my sadie cat she gets scared and little stressed .. When I took her in for shots they explained everything and did her physical as well .. Now i take her in for nail trims once a month as well .. Read Less

We have been coming to see Dr.Kim and Dr. Tom for close to 4 years now. We love the Dr's and staff. They are patient, knowledgeable & very kind. We will never trust anyone else to take care of our fur-kids!! Mary & Doc .. Janome, PK, Hank & Buddy YoungRead Less

The best vet clinic I've ever been to. My dog Bolton was a bit scared but they made him Feel so comfortable. I told Dianna that he didn't like to eat much and she explained what I should do step by step. I will not step into any other clinic that is not west valley vet clinic.Read Less

Last night was very emotional for me and my dog Louie, we had quite the emotional day. Dr Kim and her staff saw us and took care of us with kid gloves. She educated us and gave us great advice. I will not go anywhere else. From the moment I walked in to the moment I walked out we were loved on. What more can you ask from, from a Veterinary Clinic. Not to mention I just got a phone call from Dr Kim just checking up on both of us to she how Louie and I were doing, (we were both kinda a mess). I highly recommend West Valley Veterinary Clinic. Read Less

Last night was very emotional for me and my dog Louie, we had quite the emotional day. Dr Kim and her staff saw us and took care of us with kid gloves. She educated us and gave us great advice. I will not go anywhere else. From the moment I walked in to the moment I walked out we were loved on. What more can you ask from, from a Veterinary Clinic. Not to mention I just got a phone call from Dr Kim just checking up on both of us to she how Louie and I were doing, (we were both kinda a mess). I highly recommend West Valley Veterinary Clinic. Read Less

After adopting my companion cat we were referred to this clinic, they were so welcoming and attentive to us. My cat was skittish and scared, the vet was so patient and understanding. She made sure he was healthy and groomed before sending us home. I love them for taking care of my fur baby!Read Less

I have gone here multiple times, once for solely a health exam, and the other time, for a health exam and vaccinations. This was the worst clinic I have ever been to, because they are extremely over priced, and uncaring of your animal. I went in for vaccines and a health exam and it costed me $110! I can go to the Humane Society and get it done for $40 flat. Then at an actual vet hospital, a health exam is $40. The amount I paid was outrageous, and the service was bad. I told the Doctor my cat was randomly limping and having problems walking. The Doctor, who didn't care to introduce himself was old and mean, watched her walk around once (and she was normal), then concluded she is a healthy cat. He of course, checked her ears and temperature, but it was not thorough, and I was not satisfied. I asked about her paws, because she was a stray, and he looked at them and said they were cracked and inflamed, but should heal by themselves. I paid $109 for a doctor who didn't listen, or even care about my cat. Not to mention a spay for a cat here is $157, with the recommended pain killer for post-surgery. (cat is female) They say they do a blood panel exam, so that is why it was expensive compared to most places (Humane does spays for $50-$60). Another thing is, is I called back and talked to a lady and I told her that the Doctor didn't exam her well enough because her wobble and limp were random and I noticed it distinctly (again). She didn't offer any kind of help, instead told me that my cat probably got hurt since Sunday (when I took her in), and Tuesday (today). She also told me that the Doctor could do a X-ray which would be $230. I asked an actual vet hospital, and that would cost $93. The prices here are insane. Go if you have money to burn, and don't care about your animal's actual well-being. I would much rather benefit a non-profit organization than this for-profit "clinic". Read Less

They lost our cat's whole file. It was less then a hour from when we made the appointment to the appointment. It couldn't have disappeared. They were irritated about it but it wasn't our fault. They didn't wanna take her back until they found the file. They know how my cat is, we have been there before. She's a nervous wreck. They finally did take her back but never found her file. Read Less

I took my dog here with an ear infection. They scheduled me same day, I walked in and was immediately helped, they escorted me into the exam room and within a very short time a vet tech came in to get my dog's temperature and an ear swab. This is literally the first vet where a vet tech helped before the veterinarian or at all. After the vet tech left Dr. Kim came in within a couple of minutes and was so friendly and helpful. I talked to her about some of my dog's symptoms and she offered advice without trying to up sell me. This was SO refreshing because I'm used to city vets constantly trying to up sell and having outrageous prices. That was not the experience here. West Valley Vet Clinic was wonderful, helpful, and fast. Thank you so much for taking care of us!! Read Less