31 Reviews

Deepwood Veterinary Clinic Inc.

Centreville, Virginia
Reviews
Maloupu Watts
8 Jul 2018
REPORT
The clinic is very friendly and has a lodging option. My dog red zones whenever he sees other dogs and most people, so it was very difficult finding a vet that could work with him. The clinic here is ... Read More
The clinic is very friendly and has a lodging option. My dog red zones whenever he sees other dogs and most people, so it was very difficult finding a vet that could work with him. The clinic here is very understanding and works well with my dog, allowing me to be in the room with him. This place is also one of the only places that can lodge him, as they offer a system where he does not have to interact with many people and no dogs. They also offer a drop-off system, so I can have my dog seen during the day while I'm at work. I have another dog who is on a special diet. They work closely with me to understand my budget but also offer the care my dogs need. Read Less
Cathy Muse
12 Jun 2018
REPORT
I love Deepwood Veterinary Clinic. I have an 18 year old, sweet, but needy cat who is a regular resident in boarding and has been treated for various issues by the vets. She is always well cared for... Read More
I love Deepwood Veterinary Clinic. I have an 18 year old, sweet, but needy cat who is a regular resident in boarding and has been treated for various issues by the vets. She is always well cared for and her medical issues have been very well managed. I highly recommend this vet and boarding facility. Read Less
Amy Zupovitz
4 Jun 2018
REPORT
Deepwood veterinary clinic is a wonderful place for the care and treatment of your beloved pet. I’ve been a customer for many, many years and have not only taken my pet for his yearly check ups but al... Read More
Deepwood veterinary clinic is a wonderful place for the care and treatment of your beloved pet. I’ve been a customer for many, many years and have not only taken my pet for his yearly check ups but also for boarding when I’ve had to travel I receive updated text messages on how my pet is doing and reassuring pictures that he is in good hands! Thanks for all that you do! Read Less
Christina Viol
3 Jun 2018
REPORT
My dog; Tia, was attacked by a dog bigger than her yesterday. With the help of my dad and sister, I got Tia to Deepwood and with no hesitation they took her in the back. About a hour and a half later,... Read More
My dog; Tia, was attacked by a dog bigger than her yesterday. With the help of my dad and sister, I got Tia to Deepwood and with no hesitation they took her in the back. About a hour and a half later, she was ready to go home. She ended up needing surgery to place drain tubes in her front right leg. Deepwood helped me out a lot with her and was very understanding when I was a mess trying to talk Read Less
Barbara Drake Bresler
15 May 2018
REPORT
We have always had superb care with our dogs at Deepwood Vet Clinic. We have also boarded our dogs at Deepwood and that has also gone very well. I very much appreciate that a vet is available sho... Read More
We have always had superb care with our dogs at Deepwood Vet Clinic. We have also boarded our dogs at Deepwood and that has also gone very well. I very much appreciate that a vet is available should a boarded dog have any issues. Recently our new adopted dog, Harper, was diagnosed with skin allergies. Dr. Poole and Dr Rexo have helped us with treatment and a plan to keep her healthy. I highly recommend Deepwood Vet Service. Read Less
Nunik Nishanian
1 May 2018
REPORT
Great service, very kind staff and knowledgeable doctor. I was there with my 2 little girls, and they did everything to make them feel welcomed, happy, entertained and willing to go back. I highly re... Read More
Great service, very kind staff and knowledgeable doctor. I was there with my 2 little girls, and they did everything to make them feel welcomed, happy, entertained and willing to go back. I highly recommend this service Read Less
Cat Needham
17 Apr 2018
REPORT
Dr. Roberts and Alison were at our barn for vaccines and floating day. They made the process really smooth and calm, and were knowledgeable and courteous (and bonus: about 30% less expensive than our ... Read More
Dr. Roberts and Alison were at our barn for vaccines and floating day. They made the process really smooth and calm, and were knowledgeable and courteous (and bonus: about 30% less expensive than our old vet). I think my horse will be in good hands with this practice. Read Less
Emily Thomson
17 Apr 2018
REPORT
Great clinic to bring your small animals! Beautiful facility, and great vets. I bring my two rabbits here, and it is great to know I have a vet to bring them to (since most . vets seem to only see dog... Read More
Great clinic to bring your small animals! Beautiful facility, and great vets. I bring my two rabbits here, and it is great to know I have a vet to bring them to (since most . vets seem to only see dogs or cats). Dr. Riley is friendly and knowledgeable about the health and care for my rabbits. :) Read Less
Maggie M
17 Apr 2018
REPORT
Dr Pool treats both our dog and cat. She is simply wonderful and always follows up with us. We've had some serious scares and the staff are so kind and responsive. We love Deepwood! 4/16/18 Updating ... Read More
Dr Pool treats both our dog and cat. She is simply wonderful and always follows up with us. We've had some serious scares and the staff are so kind and responsive. We love Deepwood! 4/16/18 Updating this review to say how much we still love Deepwood and Dr. Pool! She continues to care for our 10 year old St. Bernard and cared for our kitty up until the end (18 years). After our cat passed, we received the most heartfelt condolence note from Dr. Pool. It meant the world to me to have a vet that cared that much. Read Less
Victor Casanova
10 Mar 2018
REPORT
An outstanding place to take your dog or your best buddy. They know exactly what to do in the event of a illness or if you need surgery and I know it really take care of your best friend. They have th... Read More
An outstanding place to take your dog or your best buddy. They know exactly what to do in the event of a illness or if you need surgery and I know it really take care of your best friend. They have the facility to space and the right people to take care of you and your best friend I recommend them to anyone who wants to have their best friend looked after and taken care of Read Less
Pat Deavers
16 May 2017
REPORT
I cannot say enough good things about Deepwood Veterinary Clinic and all the well-trained, dedicated, kind people who work there. When my little Boo came from the shelter, she had many health issues. ... Read More
I cannot say enough good things about Deepwood Veterinary Clinic and all the well-trained, dedicated, kind people who work there. When my little Boo came from the shelter, she had many health issues. The wise, thoughtful, and helpful doctors, technicians, and front desk staff always responded quickly and knew exactly what to do. They got my Boo back on track quickly and have, by the grace of God and their dedication, kept her on track for 5 1/2 years. I drive for half an hour to take her there for checkups, shots, and grooming. I wouldn't let anyone else touch her. Read Less
Kelly Blair Blankenship
18 Feb 2017
REPORT
When we had to put our recent rescue down, Dr. Poole and Dr. Roberts and techs were so caring and treated my family as though we were part of their family. They gave us as much time as we wanted with... Read More
When we had to put our recent rescue down, Dr. Poole and Dr. Roberts and techs were so caring and treated my family as though we were part of their family. They gave us as much time as we wanted with Bandit until we were ready to let go. You're never really ready to put down a beautiful creature such as Bandit, but they treated him with so much love and support. After Bandit went to the rainbow bridge, they made a print of his paw prints, wrapped him up so nicely in his little casket, and brought him back to us. They offered to escort us out the back so we wouldn't see anyone as we left with him. So caring and supportive in our decision to take away Bandit's pain, but also gave us all the complications he could've had had we went through with the surgery. Made us feel comfortable in any decision we would make. A few days later, we received a lovely card signed by the entire staff, and also a personal note from Dr. Poole saying how lucky Bandit was to have found us and what a loving home we brought him into. If you're looking for a new veterinary clinic, this is THE ONE!! You and your pets will LOVE everything about Deepwood!!Read Less
Kevin McDonald
13 Feb 2017
REPORT
Tucker is an 18 month old 120lb Johnson American Bulldog and had been having some intestinal distress (politely put) for the last week. Unusual for it to go on that long. I was concerned that he had b... Read More
Tucker is an 18 month old 120lb Johnson American Bulldog and had been having some intestinal distress (politely put) for the last week. Unusual for it to go on that long. I was concerned that he had blockage which can be very serious. Took him to Deepwood in Centreville and they took great care of him. He's a very good boy but does have serious white coat anxiety and can be a handful at the vet. Dr Ryle and the staff was great with him. Nothing serious and left with some meds and probiotics. I've used Deepwood for 55 years since Doc Mauser took care of our dogs and horses when I was a kid. We boarded my big dogs there when I raced and they'd just put them in a horse stall. He's gone but his daughter in law owns and runs it now. My daughter Courtney worked there when she was in HS. Highly recommend them if you need a vet in NoVA. Read Less
Lisa Fritz
2 Feb 2017
REPORT
There are closer places I could go but Deepwood is worth a little extra driving. They take great care of my dog. Very helpful, caring and informative. Dr Pool always provides options and recommendatio... Read More
There are closer places I could go but Deepwood is worth a little extra driving. They take great care of my dog. Very helpful, caring and informative. Dr Pool always provides options and recommendations: this should really be done soon, this can wait, this is optional, etc. She also calls personally with follow up info. Incredibly dedicated. For anything costly, they provide a price estimate up front. They have great hours and I've always been able to call with questions. Read Less
Maria Sherman
26 Jan 2017
REPORT
This was my first time with Deepwood with my Guinea pig and they did a great job with her. they took us in at the last min and did not rush us. I will be back.
Jessica Shaffer
17 Jan 2017
REPORT
Witnessed the receptionist April lie in November to a customer who was waiting on the phone to talk to the Doctor. She placed the call on hold, pretended to act busy then pick up the phone and say tha... Read More
Witnessed the receptionist April lie in November to a customer who was waiting on the phone to talk to the Doctor. She placed the call on hold, pretended to act busy then pick up the phone and say that the Doctor was on the other line. Turned to her co-worker after hanging up and said "it really looked like I tried right?!" "Did you like it?" In front of me and my brother. I was shocked that such blatant disregard to customer service was done in front of us. This was not the first time I had seen April act rudely, as my brother and mother had also been on the tail end of her attitude during scheduling. I used to be a client here when they had a double wide trailer, but left promptly in 2008 due to the outrageous prices and unforeseen charges I would get. It's very sad that customer service is no longer a concern of this practice. I will say the Veterinanrians are very competent and award winning, but the front desk needs an overhaul. Edit: took down previous review to give full story. Thank you Denise for your response. I hope the proper measures are taken so that customers can have a wonderful experience from the time they check in to the time that they leave.Read Less
Rhonda Zollars
10 Jan 2017
REPORT
In three days Deepwood saw all seven of my cats. They took excellent care of them and have helped me nurse them all back to health. Within a week two of my cats had surgeries. Everything was exactl... Read More
In three days Deepwood saw all seven of my cats. They took excellent care of them and have helped me nurse them all back to health. Within a week two of my cats had surgeries. Everything was exactly as they described and all kitties are on the road back to wellness! I have been visiting Deepwood for over 20 years and I wouldn't take my kitties anywhere else! Read Less
Nicole Santos
4 Jan 2017
REPORT
I wasn't informed of any of the extra fees and they treated without authorization. This was my very first visit here and never again!
Cathy Doll Norman
30 Dec 2016
REPORT
Deepwood is always there when I need them, with my horses for the last 10 years, and now with my accident prone pet goat. They take calls and give advice when I just want to get a professional's opini... Read More
Deepwood is always there when I need them, with my horses for the last 10 years, and now with my accident prone pet goat. They take calls and give advice when I just want to get a professional's opinion or a sanity check. The doctors, techs and administrative staff are top notch. Read Less
Allison Howell
12 Dec 2016
REPORT
Dr. Roberts and Dr. Ryle are awesome. We adopted a puppy about a year ago and needed to get her spayed. I was very nervous about the procedure but the doctors were very understanding, and did a great... Read More
Dr. Roberts and Dr. Ryle are awesome. We adopted a puppy about a year ago and needed to get her spayed. I was very nervous about the procedure but the doctors were very understanding, and did a great job! I received picture and text updates when she came out of surgery and as she recovered. Cannot recommend highly enough. Read Less
Carrie Mossman
5 Dec 2016
REPORT
They're always friendly and courteous. Never leave me on hold. Take emergency calls and treat me and my pets like family.
Elena LeSage
18 Nov 2016
REPORT
I have taken my cat to Deepwood ever since she was a kitten and I will never take her anywhere else. All of the staff is phenomenal. It is always easy to get a convenient appointment and I love bein... Read More
I have taken my cat to Deepwood ever since she was a kitten and I will never take her anywhere else. All of the staff is phenomenal. It is always easy to get a convenient appointment and I love being reminded by email when she is due for a check-up. I always feel like the techs and Dr.'s listen to my concerns and I feel like my cat always receives the best care. Thank you Deepwood. Read Less
Sharon Hoover
4 Nov 2016
REPORT
Dr. Pool has taken care of our pets for over 15 years. Her knowledge and patience (and calmness even in the midst of crisis) has comforted me on many occasions.
Cheryll Glowacki
18 Oct 2016
REPORT
We have been using Deepwood Veterinary Clinic for almost twenty years for both our cat and dogs. We have been impressed by both their level of knowledge and their compassion. We spend six months a ye... Read More
We have been using Deepwood Veterinary Clinic for almost twenty years for both our cat and dogs. We have been impressed by both their level of knowledge and their compassion. We spend six months a year in Florida and when a serious problem arose with our dog and we didn't agree with the Florida vet's opinion Dr. Poole returned our call and spent an hour discussing the situation with us. We also like how professional and honest the Vets are, if they feel you need a specialist they won't hesitate to recommend one to you. Deepwood Veterinary Clinic is the best! Read Less
Tracey Brown
24 May 2016
REPORT
I've been going to Deepwood for over 30 years. They have taken excellent care of all my children. I miss the old place with the goats on the roof. The new place is very nice and easier to get to (e... Read More
I've been going to Deepwood for over 30 years. They have taken excellent care of all my children. I miss the old place with the goats on the roof. The new place is very nice and easier to get to (except in the snow). I will continue to bring my babies to Deepwood. They care and don't over charge like some places. Thank you for everything you do Deepwood! Read Less
Teresa Newton
17 May 2016
REPORT
I was so pleased to find this clinic. Very kind to the animals, a big plus for me. Didn't need to wait too long to see the vet. Love the doctor, front office people and the techs. Just a great pla... Read More
I was so pleased to find this clinic. Very kind to the animals, a big plus for me. Didn't need to wait too long to see the vet. Love the doctor, front office people and the techs. Just a great place for my little ones (dogs)! Read Less
Eric Shaw
27 Apr 2016
REPORT
Dr. Lafave was fantastic with my dog. She really focused on the care that she needs to maintain a healthy lifestyle. Her recommendations were great and I could tell she truly cares about the animals. ... Read More
Dr. Lafave was fantastic with my dog. She really focused on the care that she needs to maintain a healthy lifestyle. Her recommendations were great and I could tell she truly cares about the animals. The rest of the staff was incredible as well. We felt welcomed and comfortable for our entire visit. Read Less
Kim MC
21 Apr 2016
REPORT
I cannot say enough good things about Deepwood. The staff, both medical and support, are the kindest, most generous, and patient folks. This office is run better than any of my own human doctor's. Hi... Read More
I cannot say enough good things about Deepwood. The staff, both medical and support, are the kindest, most generous, and patient folks. This office is run better than any of my own human doctor's. Highly recommend them to any and all pet owners! Thank you, Deepwood! Read Less
Karen Grano
6 Apr 2016
REPORT
This clinic has been so wonderful and caring to me and my pets. They are compassionate, knowledgeable and efficient. They took care of my Cocker Spaniel when she had chronic ear infections and cured h... Read More
This clinic has been so wonderful and caring to me and my pets. They are compassionate, knowledgeable and efficient. They took care of my Cocker Spaniel when she had chronic ear infections and cured her when other vets did not. Later when she developed Cancer they did everything they could and were so compassionate to me. The entire staff were involved and took very good care of my beloved Kylie right to the very last day. They now are caring for my foster rescue cat. I highly recommend Dr Daniel LaFave, and Dr Poole. Read Less
Patricia Montgomery
8 Mar 2016
REPORT
From reception to Veterinarian they are the best. I love that they have an exotic pet specialist. I have taken 2 bunnies and 2 guinea pigs for neutering with no problems. Easy to drop off and pick ... Read More
From reception to Veterinarian they are the best. I love that they have an exotic pet specialist. I have taken 2 bunnies and 2 guinea pigs for neutering with no problems. Easy to drop off and pick up. Coffee in the waiting area (water fountain would be nice). Reasonable costs for service. I plan on transferring all my pets (4 dogs, 2 cats, 4 bunnies, 4 guinea pigs) to this vet for services other than vaccinations which I get from another discount facility. Read Less
scott9
19 Jul 2012
REPORT
I brought my 5 year old mix to get all his updated shots and a general checkup. The facility is a little hard to find, but found it very clean and well equipped. Any vet is capable of giving shots, bu... Read More
I brought my 5 year old mix to get all his updated shots and a general checkup. The facility is a little hard to find, but found it very clean and well equipped. Any vet is capable of giving shots, but after speaking to everyone there, it was clear that they have a higher level of care and concern for their customers and patients. It was refreshing to see such care and concern! I would highly recommend going there! Read Less
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(703) 631-9133
7300 Ordway Road
Centreville Virginia 20121
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
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Saturday
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Deepwood Veterinary Clinic Inc.

Centreville, Virginia
(31)
7300 Ordway Road
Centreville Virginia 20121
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
08:00AM-20:00PM
Sunday
08:00AM-20:00PM
Maloupu Watts
8 Jul 2018
REPORT
The clinic is very friendly and has a lodging option. My dog red zones whenever he sees other dogs and most people, so it was very difficult finding a vet that could work with him. The clinic here is ... Read More
The clinic is very friendly and has a lodging option. My dog red zones whenever he sees other dogs and most people, so it was very difficult finding a vet that could work with him. The clinic here is very understanding and works well with my dog, allowing me to be in the room with him. This place is also one of the only places that can lodge him, as they offer a system where he does not have to interact with many people and no dogs. They also offer a drop-off system, so I can have my dog seen during the day while I'm at work. I have another dog who is on a special diet. They work closely with me to understand my budget but also offer the care my dogs need. Read Less
Cathy Muse
12 Jun 2018
REPORT
I love Deepwood Veterinary Clinic. I have an 18 year old, sweet, but needy cat who is a regular resident in boarding and has been treated for various issues by the vets. She is always well cared for... Read More
I love Deepwood Veterinary Clinic. I have an 18 year old, sweet, but needy cat who is a regular resident in boarding and has been treated for various issues by the vets. She is always well cared for and her medical issues have been very well managed. I highly recommend this vet and boarding facility. Read Less
Amy Zupovitz
4 Jun 2018
REPORT
Deepwood veterinary clinic is a wonderful place for the care and treatment of your beloved pet. I’ve been a customer for many, many years and have not only taken my pet for his yearly check ups but al... Read More
Deepwood veterinary clinic is a wonderful place for the care and treatment of your beloved pet. I’ve been a customer for many, many years and have not only taken my pet for his yearly check ups but also for boarding when I’ve had to travel I receive updated text messages on how my pet is doing and reassuring pictures that he is in good hands! Thanks for all that you do! Read Less
Christina Viol
3 Jun 2018
REPORT
My dog; Tia, was attacked by a dog bigger than her yesterday. With the help of my dad and sister, I got Tia to Deepwood and with no hesitation they took her in the back. About a hour and a half later,... Read More
My dog; Tia, was attacked by a dog bigger than her yesterday. With the help of my dad and sister, I got Tia to Deepwood and with no hesitation they took her in the back. About a hour and a half later, she was ready to go home. She ended up needing surgery to place drain tubes in her front right leg. Deepwood helped me out a lot with her and was very understanding when I was a mess trying to talk Read Less
Barbara Drake Bresler
15 May 2018
REPORT
We have always had superb care with our dogs at Deepwood Vet Clinic. We have also boarded our dogs at Deepwood and that has also gone very well. I very much appreciate that a vet is available sho... Read More
We have always had superb care with our dogs at Deepwood Vet Clinic. We have also boarded our dogs at Deepwood and that has also gone very well. I very much appreciate that a vet is available should a boarded dog have any issues. Recently our new adopted dog, Harper, was diagnosed with skin allergies. Dr. Poole and Dr Rexo have helped us with treatment and a plan to keep her healthy. I highly recommend Deepwood Vet Service. Read Less
Nunik Nishanian
1 May 2018
REPORT
Great service, very kind staff and knowledgeable doctor. I was there with my 2 little girls, and they did everything to make them feel welcomed, happy, entertained and willing to go back. I highly re... Read More
Great service, very kind staff and knowledgeable doctor. I was there with my 2 little girls, and they did everything to make them feel welcomed, happy, entertained and willing to go back. I highly recommend this service Read Less
Cat Needham
17 Apr 2018
REPORT
Dr. Roberts and Alison were at our barn for vaccines and floating day. They made the process really smooth and calm, and were knowledgeable and courteous (and bonus: about 30% less expensive than our ... Read More
Dr. Roberts and Alison were at our barn for vaccines and floating day. They made the process really smooth and calm, and were knowledgeable and courteous (and bonus: about 30% less expensive than our old vet). I think my horse will be in good hands with this practice. Read Less
Emily Thomson
17 Apr 2018
REPORT
Great clinic to bring your small animals! Beautiful facility, and great vets. I bring my two rabbits here, and it is great to know I have a vet to bring them to (since most . vets seem to only see dog... Read More
Great clinic to bring your small animals! Beautiful facility, and great vets. I bring my two rabbits here, and it is great to know I have a vet to bring them to (since most . vets seem to only see dogs or cats). Dr. Riley is friendly and knowledgeable about the health and care for my rabbits. :) Read Less
Maggie M
17 Apr 2018
REPORT
Dr Pool treats both our dog and cat. She is simply wonderful and always follows up with us. We've had some serious scares and the staff are so kind and responsive. We love Deepwood! 4/16/18 Updating ... Read More
Dr Pool treats both our dog and cat. She is simply wonderful and always follows up with us. We've had some serious scares and the staff are so kind and responsive. We love Deepwood! 4/16/18 Updating this review to say how much we still love Deepwood and Dr. Pool! She continues to care for our 10 year old St. Bernard and cared for our kitty up until the end (18 years). After our cat passed, we received the most heartfelt condolence note from Dr. Pool. It meant the world to me to have a vet that cared that much. Read Less
Victor Casanova
10 Mar 2018
REPORT
An outstanding place to take your dog or your best buddy. They know exactly what to do in the event of a illness or if you need surgery and I know it really take care of your best friend. They have th... Read More
An outstanding place to take your dog or your best buddy. They know exactly what to do in the event of a illness or if you need surgery and I know it really take care of your best friend. They have the facility to space and the right people to take care of you and your best friend I recommend them to anyone who wants to have their best friend looked after and taken care of Read Less
Pat Deavers
16 May 2017
REPORT
I cannot say enough good things about Deepwood Veterinary Clinic and all the well-trained, dedicated, kind people who work there. When my little Boo came from the shelter, she had many health issues. ... Read More
I cannot say enough good things about Deepwood Veterinary Clinic and all the well-trained, dedicated, kind people who work there. When my little Boo came from the shelter, she had many health issues. The wise, thoughtful, and helpful doctors, technicians, and front desk staff always responded quickly and knew exactly what to do. They got my Boo back on track quickly and have, by the grace of God and their dedication, kept her on track for 5 1/2 years. I drive for half an hour to take her there for checkups, shots, and grooming. I wouldn't let anyone else touch her. Read Less
Kelly Blair Blankenship
18 Feb 2017
REPORT
When we had to put our recent rescue down, Dr. Poole and Dr. Roberts and techs were so caring and treated my family as though we were part of their family. They gave us as much time as we wanted with... Read More
When we had to put our recent rescue down, Dr. Poole and Dr. Roberts and techs were so caring and treated my family as though we were part of their family. They gave us as much time as we wanted with Bandit until we were ready to let go. You're never really ready to put down a beautiful creature such as Bandit, but they treated him with so much love and support. After Bandit went to the rainbow bridge, they made a print of his paw prints, wrapped him up so nicely in his little casket, and brought him back to us. They offered to escort us out the back so we wouldn't see anyone as we left with him. So caring and supportive in our decision to take away Bandit's pain, but also gave us all the complications he could've had had we went through with the surgery. Made us feel comfortable in any decision we would make. A few days later, we received a lovely card signed by the entire staff, and also a personal note from Dr. Poole saying how lucky Bandit was to have found us and what a loving home we brought him into. If you're looking for a new veterinary clinic, this is THE ONE!! You and your pets will LOVE everything about Deepwood!!Read Less
Kevin McDonald
13 Feb 2017
REPORT
Tucker is an 18 month old 120lb Johnson American Bulldog and had been having some intestinal distress (politely put) for the last week. Unusual for it to go on that long. I was concerned that he had b... Read More
Tucker is an 18 month old 120lb Johnson American Bulldog and had been having some intestinal distress (politely put) for the last week. Unusual for it to go on that long. I was concerned that he had blockage which can be very serious. Took him to Deepwood in Centreville and they took great care of him. He's a very good boy but does have serious white coat anxiety and can be a handful at the vet. Dr Ryle and the staff was great with him. Nothing serious and left with some meds and probiotics. I've used Deepwood for 55 years since Doc Mauser took care of our dogs and horses when I was a kid. We boarded my big dogs there when I raced and they'd just put them in a horse stall. He's gone but his daughter in law owns and runs it now. My daughter Courtney worked there when she was in HS. Highly recommend them if you need a vet in NoVA. Read Less
Lisa Fritz
2 Feb 2017
REPORT
There are closer places I could go but Deepwood is worth a little extra driving. They take great care of my dog. Very helpful, caring and informative. Dr Pool always provides options and recommendatio... Read More
There are closer places I could go but Deepwood is worth a little extra driving. They take great care of my dog. Very helpful, caring and informative. Dr Pool always provides options and recommendations: this should really be done soon, this can wait, this is optional, etc. She also calls personally with follow up info. Incredibly dedicated. For anything costly, they provide a price estimate up front. They have great hours and I've always been able to call with questions. Read Less
Maria Sherman
26 Jan 2017
REPORT
This was my first time with Deepwood with my Guinea pig and they did a great job with her. they took us in at the last min and did not rush us. I will be back.
Jessica Shaffer
17 Jan 2017
REPORT
Witnessed the receptionist April lie in November to a customer who was waiting on the phone to talk to the Doctor. She placed the call on hold, pretended to act busy then pick up the phone and say tha... Read More
Witnessed the receptionist April lie in November to a customer who was waiting on the phone to talk to the Doctor. She placed the call on hold, pretended to act busy then pick up the phone and say that the Doctor was on the other line. Turned to her co-worker after hanging up and said "it really looked like I tried right?!" "Did you like it?" In front of me and my brother. I was shocked that such blatant disregard to customer service was done in front of us. This was not the first time I had seen April act rudely, as my brother and mother had also been on the tail end of her attitude during scheduling. I used to be a client here when they had a double wide trailer, but left promptly in 2008 due to the outrageous prices and unforeseen charges I would get. It's very sad that customer service is no longer a concern of this practice. I will say the Veterinanrians are very competent and award winning, but the front desk needs an overhaul. Edit: took down previous review to give full story. Thank you Denise for your response. I hope the proper measures are taken so that customers can have a wonderful experience from the time they check in to the time that they leave.Read Less
Rhonda Zollars
10 Jan 2017
REPORT
In three days Deepwood saw all seven of my cats. They took excellent care of them and have helped me nurse them all back to health. Within a week two of my cats had surgeries. Everything was exactl... Read More
In three days Deepwood saw all seven of my cats. They took excellent care of them and have helped me nurse them all back to health. Within a week two of my cats had surgeries. Everything was exactly as they described and all kitties are on the road back to wellness! I have been visiting Deepwood for over 20 years and I wouldn't take my kitties anywhere else! Read Less
Nicole Santos
4 Jan 2017
REPORT
I wasn't informed of any of the extra fees and they treated without authorization. This was my very first visit here and never again!
Cathy Doll Norman
30 Dec 2016
REPORT
Deepwood is always there when I need them, with my horses for the last 10 years, and now with my accident prone pet goat. They take calls and give advice when I just want to get a professional's opini... Read More
Deepwood is always there when I need them, with my horses for the last 10 years, and now with my accident prone pet goat. They take calls and give advice when I just want to get a professional's opinion or a sanity check. The doctors, techs and administrative staff are top notch. Read Less
Allison Howell
12 Dec 2016
REPORT
Dr. Roberts and Dr. Ryle are awesome. We adopted a puppy about a year ago and needed to get her spayed. I was very nervous about the procedure but the doctors were very understanding, and did a great... Read More
Dr. Roberts and Dr. Ryle are awesome. We adopted a puppy about a year ago and needed to get her spayed. I was very nervous about the procedure but the doctors were very understanding, and did a great job! I received picture and text updates when she came out of surgery and as she recovered. Cannot recommend highly enough. Read Less
Carrie Mossman
5 Dec 2016
REPORT
They're always friendly and courteous. Never leave me on hold. Take emergency calls and treat me and my pets like family.
Elena LeSage
18 Nov 2016
REPORT
I have taken my cat to Deepwood ever since she was a kitten and I will never take her anywhere else. All of the staff is phenomenal. It is always easy to get a convenient appointment and I love bein... Read More
I have taken my cat to Deepwood ever since she was a kitten and I will never take her anywhere else. All of the staff is phenomenal. It is always easy to get a convenient appointment and I love being reminded by email when she is due for a check-up. I always feel like the techs and Dr.'s listen to my concerns and I feel like my cat always receives the best care. Thank you Deepwood. Read Less
Sharon Hoover
4 Nov 2016
REPORT
Dr. Pool has taken care of our pets for over 15 years. Her knowledge and patience (and calmness even in the midst of crisis) has comforted me on many occasions.
Cheryll Glowacki
18 Oct 2016
REPORT
We have been using Deepwood Veterinary Clinic for almost twenty years for both our cat and dogs. We have been impressed by both their level of knowledge and their compassion. We spend six months a ye... Read More
We have been using Deepwood Veterinary Clinic for almost twenty years for both our cat and dogs. We have been impressed by both their level of knowledge and their compassion. We spend six months a year in Florida and when a serious problem arose with our dog and we didn't agree with the Florida vet's opinion Dr. Poole returned our call and spent an hour discussing the situation with us. We also like how professional and honest the Vets are, if they feel you need a specialist they won't hesitate to recommend one to you. Deepwood Veterinary Clinic is the best! Read Less
Tracey Brown
24 May 2016
REPORT
I've been going to Deepwood for over 30 years. They have taken excellent care of all my children. I miss the old place with the goats on the roof. The new place is very nice and easier to get to (e... Read More
I've been going to Deepwood for over 30 years. They have taken excellent care of all my children. I miss the old place with the goats on the roof. The new place is very nice and easier to get to (except in the snow). I will continue to bring my babies to Deepwood. They care and don't over charge like some places. Thank you for everything you do Deepwood! Read Less
Teresa Newton
17 May 2016
REPORT
I was so pleased to find this clinic. Very kind to the animals, a big plus for me. Didn't need to wait too long to see the vet. Love the doctor, front office people and the techs. Just a great pla... Read More
I was so pleased to find this clinic. Very kind to the animals, a big plus for me. Didn't need to wait too long to see the vet. Love the doctor, front office people and the techs. Just a great place for my little ones (dogs)! Read Less
Eric Shaw
27 Apr 2016
REPORT
Dr. Lafave was fantastic with my dog. She really focused on the care that she needs to maintain a healthy lifestyle. Her recommendations were great and I could tell she truly cares about the animals. ... Read More
Dr. Lafave was fantastic with my dog. She really focused on the care that she needs to maintain a healthy lifestyle. Her recommendations were great and I could tell she truly cares about the animals. The rest of the staff was incredible as well. We felt welcomed and comfortable for our entire visit. Read Less
Kim MC
21 Apr 2016
REPORT
I cannot say enough good things about Deepwood. The staff, both medical and support, are the kindest, most generous, and patient folks. This office is run better than any of my own human doctor's. Hi... Read More
I cannot say enough good things about Deepwood. The staff, both medical and support, are the kindest, most generous, and patient folks. This office is run better than any of my own human doctor's. Highly recommend them to any and all pet owners! Thank you, Deepwood! Read Less
Karen Grano
6 Apr 2016
REPORT
This clinic has been so wonderful and caring to me and my pets. They are compassionate, knowledgeable and efficient. They took care of my Cocker Spaniel when she had chronic ear infections and cured h... Read More
This clinic has been so wonderful and caring to me and my pets. They are compassionate, knowledgeable and efficient. They took care of my Cocker Spaniel when she had chronic ear infections and cured her when other vets did not. Later when she developed Cancer they did everything they could and were so compassionate to me. The entire staff were involved and took very good care of my beloved Kylie right to the very last day. They now are caring for my foster rescue cat. I highly recommend Dr Daniel LaFave, and Dr Poole. Read Less
Patricia Montgomery
8 Mar 2016
REPORT
From reception to Veterinarian they are the best. I love that they have an exotic pet specialist. I have taken 2 bunnies and 2 guinea pigs for neutering with no problems. Easy to drop off and pick ... Read More
From reception to Veterinarian they are the best. I love that they have an exotic pet specialist. I have taken 2 bunnies and 2 guinea pigs for neutering with no problems. Easy to drop off and pick up. Coffee in the waiting area (water fountain would be nice). Reasonable costs for service. I plan on transferring all my pets (4 dogs, 2 cats, 4 bunnies, 4 guinea pigs) to this vet for services other than vaccinations which I get from another discount facility. Read Less
scott9
19 Jul 2012
REPORT
I brought my 5 year old mix to get all his updated shots and a general checkup. The facility is a little hard to find, but found it very clean and well equipped. Any vet is capable of giving shots, bu... Read More
I brought my 5 year old mix to get all his updated shots and a general checkup. The facility is a little hard to find, but found it very clean and well equipped. Any vet is capable of giving shots, but after speaking to everyone there, it was clear that they have a higher level of care and concern for their customers and patients. It was refreshing to see such care and concern! I would highly recommend going there! Read Less
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