This may be the best veterinary office I've used in 30 years of owning various animals. I can always get a message to the vet and all the staff friendly and compassionate I have an older rescue dog with a multitude of health issues and pain from broken leg bones that didn't get care when they should have. Dr Mitchell with the help of her staff have worked with me closely to get my boys pain under control and his quality of life back. Now he's enjoying dog park fun and daily hikes. He's a treasure and I thank them for all the wonderful care. Read Less

Anyone becoming a new pet parent or you're at a practice that you really aren't comfortable with any more I highly recommend that you try Greenbrier Animal Care Center. Dr. Mitchell and her staff are both warm and compassionate. If you call with the question or concern they're always addressed the same day and you will never feel like you are a bother or overreacting. I am so glad that we found Dr Mitchell she takes such good care of my girls and I can't imagine them going anywhere else.We found our home with Greenbrier Animal Care Center. Read Less

For all the pet owners, DO NOT TAKE YOUR PET HERE! I am all for small, local businesses that help our local community and economy. However, this vet is scamming people out of their hard-earned money. I took my dog there for a visit when her first recommendation didn't work. This time I got a BS diagnosis, no cure or recommendation other than to cage the dog for weeks on end which is cruel unless recovering from surgery. She stated she would take an X-ray but took multiple and then charged me for them. The bill was $300 for nothing. When confronted about the bill the vet rudely stated that my "dog was broken" but she wouldn't tell me how to fix her. As most pet owners, I would gladly pay if there was a reasonable diagnosis and recommendation/meds. No one would take their car to a mechanic and pay $300 for nothing in return. Please save yourself the irritation and disappointment by going to another vet that actually knows what they are doing and cares. Read Less

I'm so thankful for the people over at Greenbrier Animal Care Center! My husband and I recently adopted a VERY skittish orange kitty; we named her Nevada. I noticed she was having some ear problems. I called over to GACC after seeing the reviews and I'm happy to leave my own 5-star here too. We walked in and were greeted right away. (They also have a cute little 'Welcome Board' and it has the names of all the animals they'll see that day; what a nice touch!) We were taken back and once the staff were able to get a hold of Nevada (she doesn't like to be picked up), they were able to diagnose and treat the problem - she may have had ear mites but it was hard to get a very good sample without her full cooperation. My husband and I felt very comfortable with the staff and knew people who love animals were caring for our new kitty. Also, we even received a postcard in the mail about a week and a half later thanking us for our business, I really appreciate when a business takes time to reach out like that. We've found the only vet we want to trust to take care of Nevada! Read Less

We've taken 2 of our dogs to GACC & have been very satisfied. The Vets. & Staff seem to genuinely care about the animals. Dr. Mitchell explains things so that it's easy to understand. And the Techs are always caring, friendly & knowledgeable. The front office staff are all great. After each visit we've always gotten a call one or two days after, checking on our fur babies. I have price checked a couple of times over the years with other Vet offices & found GACC procedures & costs to be competitively priced. I always recommend GACC whenever possible. Read Less

I took my dog in for her wellness check. They handed me an estimate for services they recommended that totaled $516. I checked with my previous vet, and my previous vet said that some of the services they were recommending were excessive and unnecessary. When I questioned this, they seem annoyed and surprised. I feel that they care more about making money on unneeded services than they do about the animals they are servicing. I asked a few friends in the area, and I was told by more than one that this establishment was pricey and recommended things other vets did not. Read Less

GACC was able to handle my very anxious and very energetic dog with no problem. The team is extremely professional and willing to go above and beyond to help me and my wife with our Tasha, a 45 pound Pit Mix who is very suspicious of strangers. Other vets in the area would sedate Tasha for her visits, but not GACC! (We will start Tasha with a trainer for better manners) I highly recommend this Animal Care Center to those new to the area, or looking for a new doc for their furry family member. Read Less

okay. the neuter for my dog was free through a program. and i am informed it was a husband/wife and younger lady that run the practice...my parents took my dog in for this, so i never went in.but i CAN tell you after surgery my dog was sent home with NO CONE to keep him from chewing the incision site, and my parents were not  instructed to clean the incision area regularly to avoid infection.  my dad says the lady said she "didnt think he needed a cone and didnt think he could get to the site to chew it....uh...a dog can chew his own nuts.. clearly.and after surgery its almost unheard of for a vet to not tell you to keep the area cleaned every day gently after surgery. they were not informed what to look out for after surgery to signal infection, and no antibiotics were given, and the pain medication for my poor dog was pathetic. TYLENOL? might as well tell someone to put a bandage on a limb thats been torn off.you get what you pay for here. do your own research, because they most certainly wont tell you what to do after.bare minimum is what you get here...my dog is now infected and in pain and im furious. Read Less

I have never been to a Vet where my dog was taken away from me for the exam.  When I asked, where did that take my dog, I was told by the front desk lady, "they took her to take blood and stool"  In fact, that was not true.  She was given all of her shot and had her exam as well.  I was told she had fleas because they "potentially" found a flea on her.  She is 9 and never had fleas.  I couldnt verify the flea because they took her away but sure enough I paid $99 for a "skin condition"  Her skin and fur are BEAUTIFUL.  The Vet (Frankenfield) was very nice.  The front desk girl had an attitude. Read Less

My kitten was pregnant and gave birth to three stillborn kittens. I wasn't sure whether they were dead or alive so, I called them. They said to bring the mama and kitties and they'll make sure free of charge. They also ex rayed her and found another kitten. Who was also stillborn. They did a wonderful job taking care of the mama and even made a clay heart with the kittens paws imprinted in it. These people even worked with me to save me as much as they could and kept in constant contact so i wouldn't worry as much. You can really tell that the doctors and staff truly care. Read Less

The Mitchell's run a great practice and I'd recommend them to anyone looking for another doctor for their furry or feathered family members!They do a lot of work with local animal welfare groups, and cared for one of my foster puppies who needed some joint surgery done.  I was impressed both by the surgical care rendered to my pup, and by the time and care given to both of us on follow up.A class act overall. Read Less

Greenbrier Animal has a wonderful staff that truly cares about the animals they're dealing with.We were pleasantly surprised that they took our kitten's temperature by ear and sent us home with a cup to obtain a fecal sample instead of probing her bottom. Those might seem like small things or "normal" but we had been taking our other kitten to another vet who did those things the uncomfortable way, if you know what I mean. It caused that cat a lot of stress and I'm happy that we can trust Dr. Mitchell and her team to get the job done in a way that is easy for all the parties involved. We are very happy that we found this vet and we highly suggest going to them  if you're looking for a team that cares about your pet and not just a bottom line. Read Less

Dr. Mitchell and Dr. Mitchell are the best vets in the Tidewater area. We have been taking our dogs and cats to them for years. They are extrememely knowledgeble and helpful. The staff they have assembled are wonderful also. I would highly recommend them to anyone. A++ Read Less