Attention to everyone who loves and cares about their pets - DO NOT TAKE THEM TO THIS PRACTICE!!! I have had mild issues with Banfield in the past, but none like the atrocities I experienced at this l... Read More
Attention to everyone who loves and cares about their pets - DO NOT TAKE THEM TO THIS PRACTICE!!! I have had mild issues with Banfield in the past, but none like the atrocities I experienced at this location. This is well worth the read.
4/12/2021 - I brought my dog in for a check-up and to have a cyst on his neck removed. He has had similar cysts in the past, and all of the other vets I have taken him to have extracted them on the spot with no issue. However, the vet thought her pay day had arrived. After taking what seemed like forever to evaluate my dog, she sends her vet tech out to discuss performing a biopsy on the cyst - an unnecessary procedure that would cost over $200 to send off to a histology lab. I questioned the vet tech, she acted clueless, and said that the vet would call me to discuss. The vet proceeded to tell me he would have to go under anesthesia for the removal and described the details of a cancer removal surgery costing $1100 that she recommended for my dog. She also made a point to state that his prognosis might not be very good because of his age - he's 4 years old. Next, she tried to recommend a teeth cleaning for him, which he also does not need at this point in his life. As the vet tech brought my dog back out to me, she provided me with a sticky note showing the potential cost of a variety of treatment options - all involving anesthesia. Then she suggested that I upgrade my wellness plan to the next level to "save money" on future treatments... As soon as I was at home, I researched and selected a local vet clinic to take my dog to for a second opinion.
4/29/2021 - I ended up going to Centralia Animal Hospital and I had a FABULOUS experience. My dog was in and out in less than 30 minutes - and magically the vet was able to extract his follicular cyst without anesthesia! On top of that, the vet did this removal FOR FREE! Furthermore, he said my dog looks great, and does not need any sort of professional teeth cleaning at this time either.
This brings me to today, when I decided to warn my fellow animal lovers of this "vet". So, I looked up the vet's license to make sure I had her name correctly before writing reviews and reports, and she has a long history of disciplinary action against her by the Virginia Board of Veterinary Medicine.
I was shocked, sickened, and infuriated by the things that I read. This vet has ZERO business caring for animals and I am shaking at the fact she was alone in the room with my dog for any period of time. Because Banfield allows such unfit practitioners to work at their establishments, I will never do business with them again.
Furthermore, everyone should be aware that the business model of Banfield and their variety of "wellness" plans are purely predatory and seek to find additional problems to charge you for during your "wellness visits." Please, save your time, money, and animals by staying away! Read Less