Dumfries Animal Hospital

I've had 6 visits here.  The wait is 45min - they should just schedule everyone 45min later rather than make us all sit there uncomfortabley waiting. They need to figure out their appointment timing.Today I called to say I'd be 10min late. The receptionist spoke to the vet & said if I'm more than 10min late they won't see me. I thought,  "Awesome! They must be running on time today!" Nope...When I arrived I asked the lady how long the wait is today? She shrugged & said, "you're up next." Ok, well at least I was next...30min later they called my name. What really upsets me here enough to write this post is that they weren't going to help my dog whose experiencing excruciating pain because I'd be more than 10min late, but they wouldn't have been ready for us anyway. I've been on time every time but this one & sit & wait 45min each time....So rude. Read Less

I first visited Dumfries Animal Hospital when my chihuahua needed an emergency visit, but I came back last year when I added two kittens to the household. Though I don't always see the same Dr. I typically interact with the same vet techs and front desk staff. They are all exemplary staff members and treat owners and pets with care and respect. Kailyn (sp?) is typically the person I interact with most and I'm always floored by her professionalism. The only gripe I have with this clinic is getting in it coming from RT. 1 Southbound, as there's just no way to make a *legal* left turn into the lot. Not really anything the clinic can do about, though, since they don't control public roads, but still a mild annoyance for me. Maybe they can plead with VDOT or whomever. LOL Read Less

We recently moved into the area and both our dog and cat needed their annual check up and a few vaccines for boarding. Usually it's a huge hassle taking both my vocal cat and my very anxious/hyper dog to the vet but the area was quiet and it was not overly busy with people/staff/other pets. I have to also give a huge shout out to the staff and how loving they are to each and every animal they handle, as if they really do love my pet and want us to come back regularly! Lol! I can't appreciate it enough, not only did it calm down my animals to have people who know how to handle them, but also gave me a sense of relief to know that they are in good hands. Another thing to mention is that I didn't feel pressured to purchase any extras from the vet (ex heartworm/tick meds). I usually purchase it from amazon because its much cheaper. Read Less

The best vet visit my doggie and i have ever had. His tail was never tucked between his legs he never once tried to escape or hide in the corner. The facility didn't even smell or have an animal oder. I felt like i was in a human dr. Office. And the staff was very nice and answered all my questions. They are very goood at making my doggie feel at ease. Just because they are in DUMFRIES don't let that fool you. Very processional and great facilitys. Read Less

Took our pup roger today for his grooming appt. He is a new dog  now. Rita did a amazing job at getting his long shedding wild hair under control. He is mixed with jack Russell, pug and shih tzu and has such a combination of all 3 hair types.Attaching before and after pics. Read Less

Dumfries Animal Hospital is a compassionate and warning medical facility for your pet family. I believe it is hard to find a group of Veterinarians that love your pets as much as you do, but at Dumfries Animal Hospital they really care and it shows. Great personnel every step of the way. Read Less

I began bringing my English Mastiff to visit at 6 wks of age, seeing the same doctor, so he would become familiar. I really loved her, she was great with him, gave him kisses, allowed him to give her kisses, He loved the baby food treats, the cookie treats, overall didn't ever have a problem until he became over 120 pounds and this same doctor even though he did not ever lunge, growl, bark, snip, bite at her became scared of him and tried to muzzle him which freaked him out and removed the muzzle all 3 times and then he just had enough and wanted nothing more to do with his visit.. left with drugs just to return come morning, still not lunging, growling towards her, she decides coning him would be a great idea, and he refused, he became afraid and wanted to leave once again. If she had just calmly proceeded to do her job with confidence and love instead of fear, we wouldn't have had to return for the second day. We will not return, my big baby deserves better treatment than what he was given. ... Read Less

Convenient location, clean and efficient office, friendly staff, and on-site boarding and grooming services.  They have taken excellent care of my two dogs for the past seven years at Dumfries Animal Hospital. Read Less

Quality Vet Care Really liked the staff, very caring and genuine. Really liked the Vet tech Mallory sweet girl and very informative. Very glad I found this place after having to relocate. Very happy with the care here. Read Less

The wonderful staff, vet techs and vets here have been taking care of our basset hound Lewis for 4 years, and he was a needy fellow. What more can you ask for than caring professionals? Yesterday we brought sick Lewis in and they took him right in as an emergency case. They evaluated him and gave us the bad news but made sure our last hour or so with him was private, full of family and with plenty of treats (and even bacon from one wonderful vet-tech's lunch). I'm so thankful that we were able to be with him til the end- holding him and giving him plenty of love in a loving environment. Thank you to all those that gave Lewis love in his last years and hours. And thanks for letting us say goodbye in a humane and loving way. I will never forget it. Read Less

The staff is very nice and they do such a great job with my dog. We get seen quickly after the appointment time and they have even squeezed us in a few times during emergency situations. I have always been pleased with the grooming experience as well. It's a little pricey but definitely worth it knowing my dog is in good hands. Read Less

I am so grateful to live within driving distance of Dumfries Animal Hospital! The folks that answer the phone are helpful, for instance our GSD had blood in her urine and there were no openings today so I took an appointment for tomorrow. A short while later they called back to say they had a cancellation and would we like to come in? I really appreciate that! The technicians are pleasant, helpful, good with animals. Belle needed a urine sample and the tech was patient and relaxed while we walked around outside. And quick to grab it when she finally went :) I am using specific examples, but every time we go we have someone who loves animals, asks good questions, is pleasant and helpful. Each vet we've seen has been respectful, explained our options clearly and has an idea of what things cost. If they don't know, they will check so we are informed before making any decisions. The vet comes out to see us at the end to clarify everything and ask if we have any questions. We had our wonderful border collie put down last month, and they are very understanding. I paid before the procedure so I could leave without going through the waiting room, you can have a plaster cast made of their paw. There was no rush to leave before I was ready. I got time with my girl that I really needed. I'm not generally a review leaver, but I have been treated so well here for the last 8 years or so that I felt compelled to return their kindnesses.Read Less

Wonderful experience!! Friendly staff, reasonable prices, clean office-- we will definitely be making this practice our permanent vet. Everyone is so friendly and were so sweet and accommodating to my nervous puppy. Read Less

I want to share with everyone how very special Dumfries Animal Hospital is. They have taken care of our family pets and us for over 12 years. Yesterday we had to say good bye to our sweet, beloved black lab, Rocky and as they have always been they were right there for us, they showed Rocky great care and compassion and love to the very end. He was always so happy when he was there even when he was getting shots, not so much getting his temp taken though. We always boarded him there because we knew they loved him and would take special care of him when we were away. They loved and took care of our Bailey before we lost him last year and still show kindness, love and professionalism with Chloe and Jameson. Thank you Dumfries Animal Hospital, the McCain Family both two and four footed love you. Read Less

This is a wonderful place to take your pets if you truly care about them and are a little paranoid. The vets working there have been there for years, some of them 20+ and know what they are doing. Dr. C has a Chihuahua of her own and is always so sweet to mine too. She treats them like they are her own. I have boarded my dogs here, used them for grooming and use the vet for yearly exams and shots. Expensive, but worth it! Read Less

Awesome experience staff is very friendly & knowledgeable Just moved to area & feel I've found a great place to take my cats to Ada went for her check up & shots. The groomers they have did such a great job on her lion cut & they even called later that night to just check on Ada to see how she was doing, which was so nice. Feel like I have found our Vet & groomer in one great place. Read Less

Our dogs Buddy (RIP), Missy and Timmy (new pup on the block) have received excellent care here. Buddy spent his last day here before going to the rainbow bridge. He received excellent care and his going away was hard but Dumfries Animal Hospital (DAH), (Dr. Yokota & staff) made his passage smooth. Buddy was also banned from many grooming places but DAH took him in without any problems. He had health issues but was treated respectlfully right up until he departed. We will always be in your debt Dr Yokota & staff. Missy is a shy girl but she feels right at home here. Timmy was brought home the other day, got his first puppy visit and receiveda good bill of health. He has the spirit of Buddy but not quite as picky. RIP Buddy and we (Me, Nay, Missy and Timmy) highly recommend this practice.Read Less

Amazing staff and nice facility! Caring, thorough, accommodating, accurate--all of them. The vets have a common-sense approach to health care which I truly appreciate. Pricing is affordable, and hours are convenient. I've been taking my cats there for 10 years. I trust their care, and I plan to keep taking my cats there. Thanks much! Read Less

I can't say enough good things about Dumfries Animal Hospital.  They took care of our miniature poodle, Goomba, almost from his pup days until we had to say goodbye to him at the ripe old age of 15 in January.  Always cheerful in the good days and gentle and compassionate at the end.  Clinic and kennel know how to care for their charges, both the furry ones and their owners.  I'm thankful they were there for us. Read Less

I routinely recommend this practice for anyone looking for high quality pet care. My cats have been under the care of Dr. Gershman their entire life (6years) and I know she cares about their health and well being. The staff is just as helpful and kind, always going above and beyond to help out in any situation. Great place, great people, great care. Read Less

We love Dumfries Animal Hospital! "We" being myself and my dogs! Dr. C gave my small dog Cheese Whiz in between her shots which she was a big fan of. They treat my dogs how I treat my dogs there. I also found a stray this year and they checked for a chip and even gave her a nail trim for free since she was in bad shape! A wonderful staff even down to the front desk employees! We also have gotten grooms and boarding there and it was excellent! Read Less

I absolutely love that my pets are cared for at the Dumfries Animal Hospital. The staff and doctors are always welcoming, caring and attentive to my pet's care and my concerns. I have been going to this vet clinic for care for six years now and I am so thankful that they are in my area where I live and that I have them for pet care.Dr. Gershman is amazing, as are all the doctors within the clinic. The vet technicians are always helpful and caring and the front desk staff and polite and courtesy at all times. The staff always comes out to say hello to not only me, but my pet as well. They have a sincere interest in their four legged clients. Read Less

If I could give them zero I would. The new owner/ manager, dr Gershwin is a horrible excuse for someone who cares. She treated myself and my dog like we were worthless. All she cared about was the money. She tried to force products I don't need and when I denied them she treated me like I was an idiot.  The worst part of all? I heard her talk down and belittle one of her employees right in front of me!  Those poor people that work for her. She is disgusting. Do not go here! Read Less

I have taken my 2 cats to DAH since 2005. This past May, after 3 visits within a week, I had decided it was best to put one of my fur-babies to sleep. After and being so upset and heartbroken, I was allowed to exit the side door and avoid others awaiting for their visits. Dr. Drake is wonderful. Also, the woman who was cleaning the kennel area was so sweet and sympathetic to me for my loss. She made me smile. I definitely feel they work from their hearts. Read Less

The staff was extremely friendly.  Everyone was personable and professional.  We were seen on time for our vet appointment.  The doctor was great!  We were first time visitors so she took her time in examining our pets to make sure everything was good to go.  Once our appointment was done they took us for a tour around the facility.  We got to meet the groomer (our dog was getting groomed the next day - they did a great job), and we got to see the boarding facility.  I will definitely be taking my four legged babies back to Dumfries Animal Hospital! Read Less

Dumfries Animal Hospital's grooming facility groomed my Yorkshire Terrier yesterday and I just wanted to write a positive review for them. I have nothing negative to say about that experience.I wrote down on paper what I wanted the groomer to accomplish with Belle and she went through my bullet points with me so she could have a clear understanding of what I wanted. There's always a little miscommunication on that point but not yesterday! The haircut was top notch! I was late for my appointment but they were happy to reschedule for an hour and a half later. When picking her up, driving on Rte 1 at 3pm was backed up, but I left early from my house in Woodbridge. My suggestion is to take Minnieville Rd over to Spriggs Rd and then east on 234 until you get to Dumfries. So much construction on Rte 1 right now. Things I liked: You pay for the grooming at the Veterinary reception desk, which is on the opposite side of the building, so you aren't tipping. I mean you can, but its not necessary or customary there. That's what they told me anyways.I only paid $52 dollars, includes nail trimming and ear cleaning and anal gland expression, if you want. We don't do anal! lol this is way cheaper that the $70 plus tip I had been paying and the cut was excellent!They have a sign in the Vet office that reads: If you bring your dog or cat in here with fleas or ticks, it will be treated for them and at the owners expense. Love it! They have a tick map that shows the location of where the dog picked up the tick. These dogs have Lyme disease! Interesting...DAH's staff is always friendly, professional and polite. I love them, and thank them for being sincerely nice, compassionate people. Read Less

We have taken our 3 pets here for over 10 years now. The medical care is outstanding and the compassion they show not only the pet but also the pet parents is second to none.We always board our black lab there and refer to it as his spa because he is treated so great he is always excited to be there. The entire staff knows and loves him.They have treated our dogs for a little bit of everything over the years and we have never had any complaints. Thank you doctors and staff. Read Less

You cannot find a better, more caring vet hospital than DAH! Been going there for over 25 years, seen many changes - ALL for the better! Even when you think they can't possibly do better they astound you with the caring and wonderful level of service!! Thanks, DAH!! Read Less

I had taken my puppy for grooming several times and each time the price was different. I always had the same thing done.  The last time I dropped my dog off at his appt time (9am) then called at 2 to see when he would be done. He had not been done yet and still had 2 dogs ahead of him. I picked him up 2 hrs later. I always paid before I saw how he looked. His cut was very uneven, still had soapy spots and he drank 2 bowls of water when he got home. He was kenneled 6+ hrs when he had an appt. NEVER going back. Read Less

Hi everybody. First off, I am a cat breeder. Been raising and medicating cats for 30 plus years. This place is like Las Vegas....all depends who the dealer is or in this case...depends which DR you get and her mood that day. One little black cat I had for 20 years got liver cancer and this place treated that situation and her very well. Yet, 2 years later that vet had departed and I was given a new kid... a young lady on her first practice who wanted to charge me to take classes on how to give an IV of saline water between the shoulder blades in the fat pad. Most of us who have had cats in kidney failure know that this is supportive care. I have done this 2 previous times for my other felines , both times keeping them going a number of years longer. This practice refused to sell me the admin kit, the needles and the saline unless I took a class for $ 180 and bought all supplies from them. I left and went to stafford animal hospital down by the DMV in stafford and was taken at my word that I was a breeder. The doc sold me the needles and admin kit , wrote me a mail order prescription for Saline. The only check  was to have me perform the first IV treatment into the fat pad in front of the vet. She was satisfied and all was well. DUMFRIES is a churn and burn vet practice.... money money money ..... run away very fast !!! Read Less

We chose this vet because they offer weekend appointments and it is close to home. Wish we hadn't. I took one of my dogs in and they said she needed a blood test and ultrasound. Then when I asked about the results I was told their instruments were not sensitive enough for the tests and another set had to be done and sent out. I had already paid for the first useless set and was now told I had to pay again plus a courier fee for the same exact thing! For the ultrasound, after I was shown the pictures and they could not identify what was in it, I was told I needed to take her to see a specialist because they were not sure what the ultrasound said... they were not experienced at ultrasounds. I paid hundreds of dollars for something they cannot even do properly??? They graciously gave me a $50 discount! I was told my dog has a rare kidney disease that is incredibly painful and incurable and would require medications for the rest of her life, big bucks every month. Turns out, she had a bladder infection. My second dog developed a small growth on his leg. First couple of visits they assured me it was a fat deposit and no threat to his health. I disagreed and returned. To prove to me it was a solid fat deposit they took a syringe... oops, liquid filled. I asked for it to be tested. Later, I called for results and was assured it was inflammatory fluid, swelling like arthritis. They gave me some more expensive anti-inflammatory pills (I later found out the price was greatly inflated!). A couple weeks later, it was even larger. They told me that it was nothing to worry about. I again asked for it to be tested, but wanted it sent out this time. Again, inflammatory fluid. When it started getting really big, they told me they could no longer remove it, I would have to go to a special surgeon and have a biopsy (my husband was assured that it was only for MY peace of mind, as if I were a hypochondriac!). A week later, it had a large growth spurt and he scratched it. Worried about an infection, my husband took him in. They bandaged it and gave him expensive antibiotics and said to remove the bandage in a week. They also did x-rays... on his lungs because of his breathing (there was nothing wrong with his breathing!) 5 days later, the bandage smelled really bad so we removed it... and my dogs leg EXPLODED all over the bathroom! We took him to an emergency clinic and surgeon and they immediately operated. They were forced to amputate his leg up to the hip because the cancer encompassed the entire leg. We were told by the new vets that the mass should have been tested from the beginning and that the cost of removing something that small would have been minimal, with out-patient surgery and little or no permanent problems. Instead, 3 days of hospitalization, total loss of a leg, and $3000 in medical bills on top of all Dumfries charged us for the multiple visits. My husband believed them because someone with a veterinary degree SHOULD know more about animal health than an untrained pet owner. In hindsight, we have had a lot of unnecessary meds and tests, a lot of disregard for what should have done, and services performed that they were not adequately qualified to perform. Warning: no matter what vet you use, educate yourself about what should be done and research what they tell you. Get copies of the treatment records. And if you disagree with what they are saying, see someone else if they do not take you seriously. Read Less

I've boarded and had my Ragdoll groomed at this hospital for 3 years and I'm never disappointed! The receptionists are friendly, the groomer (David) does the best job on my cats long fur, and most of all my cat comes home clean, and unstressed! I had the WORST experience at Capital Cat Clinic in Arlington and even though I've moved I will still drive 45 minutes to Dumfries! Read Less

I take my 4.5 YO Westie from Old Town Alexandria, he loves the place.  I'll admit that one of the Vets was short with me, but I know they love my dog like their own.  I trust them completely.  When my dog was hurt from playing, I took him to a vet hospital up here, they wanted to put him to sleep to take care of a very minor problem, at $600+, for the procedure I did not think was necessary.  I wanted a send opinion.  I drove to D.A.H.  They clipped the nail back and charged me $45.00 for an office visit.  It is worth the 30/40 min drive. Read Less

THEY SIMPLY DONT CARE.I took my senior golden retriever there (14 1/2 years old) who was in respiratory distress. The doctor told me that I HAD to give him prednisone...there was no alternative. Against my better judgement, I took the meds. Over the next week, my golden got worse and worse. I called the clinic a number of times asking to talk with the vet. The front desk staff kept putting me through to his voice mail....not bothering to tell me that he was on vacation.Finally, after just over a week with still not a call from the clinic....I had to euthanize my golden. It was truly devastating.They were terrible. Why would they put a dog that old on prednisone and then go on vacation without giving me another vet as the point of contact while the vet was away? They will never see me again...nor will I ever recommend them. Read Less

This is a very friendly place for your best buddy. Pricing is pretty good and the fact that they also offer housing if you can't find someone to look after your pet is a plus. I've had no issues and the Vets are friendly and easy going.I'd recommend DAH to anyone looking for a good Vet practice. Read Less

This is a simple review... I LOVE Dumfries Animal Hospital!I don't think it is a secret that most Vet's and Vet staff can be a little quirky. Not a bad thing; it just seems to be that way. I have had a LOT of pets over the years and dealt with many Vets.Dumfries is a great local Vet with quality staff and fair pricing. Surgery, Grooming, Boarding and more - it's a one stop shop!Dr. Nichols is my babies primary Veterinarian. He is honest and professional at all times. He has taken great care of my children for several years now. We have had the pleasure of meeting several other Vet's to include Dr. Chrisawn (the bird and lizard guy). Dr. Chrisawn takes good care of my birds. The staff (who are usually very busy) seem to know all the fuzzy faces that come through the door greeting them by name.Don't forget to say 'Hello' to Jose the Hospital parrot when you visit. He is quite the chatter box once you get him going. Read Less

nearly 7 years ago, I chose this vet on a whim.. they were just close. Since then, they've seen to the care of one terminally ill boxer, a bullmastiff puppy with issues from eyelid tumors to repeated UTI issues. I've seen all the vets there at one point in time or another. They know me, they know my dogs (and adore them). Julie @ the front desk is tops and knows us like the back of her own hand and is always helpful. They've made wonderful alternative recommendations for us regarding therapies and treatments, and have always been conscientious of cost. Further, they are my first choice for boarding. They have giant runs that accommodate my entire pack who prefer to hang together, and they give them so much attention and love my dogs are always happy to go "on vacation" there. I've since moved to Spotsy but I still call on them for "serious" issues like surgeries and I still board there (we get vaccines close by, but I still hauled all of mine in for their yearlies to Dumfries). I am less than thrilled with one of the front desk staff but I'm writing her 'tude off as the inexperience of youth and not realizing the length of time we've been customers (and how much we've spent!). Unlike another poster, I've found the grooming to be so-so (nails. Fur's fine). I also like that they are equipped to do everything from dental to ultrasound to xray. Since they know my dogs, they are able to do xrays and diagnostics on them without insisting on sedation even though they are all giant breed dogs. My clearly crazy husband just came home with his own anniversary gift- another mastiff, and she'll be headed there for her care too because I know Dr. Nichols and staff will see her through a lifetime of fantastic care. If I could give six stars, I would.Read Less

We took our dogs here when I was a kid and I now I take my dog there.  I have been very happy with all of the staff, I usually see Dr. Nichols or Dr. Chrisawn and they are both great.  They have always taken good care of our dogs and you can tell they really love animals.  They have a nice facility where they do surgeries and they also offer boarding and grooming.  And while pet care is expensive, I think they are more affordable than many other vets. Read Less

I can't say enough great things about the care my fur-kids get here.  I have been going to Dumfries Animal hospital for over 10 years and they are simply wonderful.  Dr. Nichols is our regular vet but we've seen a couple of others in the practice.  All of them are attentive, nice and make you and your pet feel more comfortable. Read Less