All right… Anne, The manager, is the reason we are there. She loves my dog like she loves her own. My dog is frequently boarded due to working weekends, and she is treated like family to them. The ve... Read More
All right… Anne, The manager, is the reason we are there. She loves my dog like she loves her own. My dog is frequently boarded due to working weekends, and she is treated like family to them. The veterinarian is always really nice as well, but the one that lets you know that your pet is loved is Anne.
Services have always been explained to us in advance, and they’ve always given us a good understanding of the benefit of optional services. Prices are very fair for the area. Read Less
Ivan Kuo
28 Mar 2018
REPORT
please read this if you are considering visiting this vet. after having an incredible vet in my home town in New York, my experience with this vet has forever made me cynical and distrusting of any an... Read More
please read this if you are considering visiting this vet. after having an incredible vet in my home town in New York, my experience with this vet has forever made me cynical and distrusting of any animal service provider as a simple dental cleaning ended up causing my dog to be euthanized a few days later. He charged me $950 for what was supposed to be a simple teeth cleaning and added a crazy amount of tests and exams that I did not sign up for.
You can find my review on Yelp for the full story.
PRO TIP:
Require this business to provide a bill or invoice of ALL services before committing to any work done and do not authorize them to do any additional services without your authorization. Pay with a credit card in case they try to bamboozle you so you can do a charge back. Read Less
Mary Kirkpatrick
14 Mar 2018
REPORT
Tough call, small vet, more personable than some places. However, felt there were too many unnecessary services and medicines recommended considering our dog was end of life. We had to put him down, a... Read More
Tough call, small vet, more personable than some places. However, felt there were too many unnecessary services and medicines recommended considering our dog was end of life. We had to put him down, and they did handle it with sensitivity and care. Read Less
Laura Idol
30 Dec 2017
REPORT
Although the doctor was very knowledgeable, he was rude and unforgiving when I referred to flea medicine as a skin medicine. I realize that my answer was not accurate, but he didn’t have to be so rude... Read More
Although the doctor was very knowledgeable, he was rude and unforgiving when I referred to flea medicine as a skin medicine. I realize that my answer was not accurate, but he didn’t have to be so rude to me. He didn’t need to repeat it over and over again. He knew he upset me and he continued to talk about it. I would never treat someone that way. He treated my dog with more kindness than he treated me. Read Less
Charles Wakefield
27 Mar 2017
REPORT
George Cernica
3 Apr 2014
REPORT
Dr. Mertzger is a caring, intelligent veterinarian who truly takes care of the pet, and not of the owner. The staff is kind, caring, and professional. No up-billing, very reasonable fees, and no unne... Read More
Dr. Mertzger is a caring, intelligent veterinarian who truly takes care of the pet, and not of the owner. The staff is kind, caring, and professional. No up-billing, very reasonable fees, and no unnecessary procedures or stays. Questions are answered accurately and respectfully. I can't recommend the place more honestly. Read Less
All right… Anne, The manager, is the reason we are there. She loves my dog like she loves her own. My dog is frequently boarded due to working weekends, and she is treated like family to them. The ve... Read More
All right… Anne, The manager, is the reason we are there. She loves my dog like she loves her own. My dog is frequently boarded due to working weekends, and she is treated like family to them. The veterinarian is always really nice as well, but the one that lets you know that your pet is loved is Anne.
Services have always been explained to us in advance, and they’ve always given us a good understanding of the benefit of optional services. Prices are very fair for the area. Read Less
Ivan Kuo
28 Mar 2018
REPORT
☆☆☆☆☆
REPORT
please read this if you are considering visiting this vet. after having an incredible vet in my home town in New York, my experience with this vet has forever made me cynical and distrusting of any an... Read More
please read this if you are considering visiting this vet. after having an incredible vet in my home town in New York, my experience with this vet has forever made me cynical and distrusting of any animal service provider as a simple dental cleaning ended up causing my dog to be euthanized a few days later. He charged me $950 for what was supposed to be a simple teeth cleaning and added a crazy amount of tests and exams that I did not sign up for.
You can find my review on Yelp for the full story.
PRO TIP:
Require this business to provide a bill or invoice of ALL services before committing to any work done and do not authorize them to do any additional services without your authorization. Pay with a credit card in case they try to bamboozle you so you can do a charge back. Read Less
Mary Kirkpatrick
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Tough call, small vet, more personable than some places. However, felt there were too many unnecessary services and medicines recommended considering our dog was end of life. We had to put him down, a... Read More
Tough call, small vet, more personable than some places. However, felt there were too many unnecessary services and medicines recommended considering our dog was end of life. We had to put him down, and they did handle it with sensitivity and care. Read Less
Laura Idol
30 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Although the doctor was very knowledgeable, he was rude and unforgiving when I referred to flea medicine as a skin medicine. I realize that my answer was not accurate, but he didn’t have to be so rude... Read More
Although the doctor was very knowledgeable, he was rude and unforgiving when I referred to flea medicine as a skin medicine. I realize that my answer was not accurate, but he didn’t have to be so rude to me. He didn’t need to repeat it over and over again. He knew he upset me and he continued to talk about it. I would never treat someone that way. He treated my dog with more kindness than he treated me. Read Less
Charles Wakefield
27 Mar 2017
REPORT
☆☆☆☆☆
REPORT
George Cernica
3 Apr 2014
REPORT
☆☆☆☆☆
REPORT
Dr. Mertzger is a caring, intelligent veterinarian who truly takes care of the pet, and not of the owner. The staff is kind, caring, and professional. No up-billing, very reasonable fees, and no unne... Read More
Dr. Mertzger is a caring, intelligent veterinarian who truly takes care of the pet, and not of the owner. The staff is kind, caring, and professional. No up-billing, very reasonable fees, and no unnecessary procedures or stays. Questions are answered accurately and respectfully. I can't recommend the place more honestly. Read Less