The lady on the phone was RUDE af when we called and asked if someone could see our cat right away bc we thought he was dying. The lady on the phone made it seem like we were lying when we told her our records for our cat came from tractor supply pet vet.(yes it is such a thing Google it) She denied us care. It was probably because they didn't want to stay after hours to help.. which tells us they are ALL about making money instead of actually caring for animals. Our pets will never return here ever again! We took our cat to Hanover vet on 301 and that was the best decision we made! They put our cat down and the staff was great didn't once leave our side..they comforted us like a best friend would. I am only giving King William vet 2 stars out of respect for Mr. Dr. Hale.. if he was still there we wouldn't have issues! Read Less

Found my cat unable to use his back legs this morning so I took him here (the closest vet) and they were AMAZING!!! Took us right back, were very attentive and caring. I left him there for sedation and x-rays and they called me back to let me know the findings. The vet went over all of the options and was very positive and optimistic. I called recommended orthopedic surgeons who put such a negative spin on the prognosis and had me convinced my cat should be put down. I called King William Vet back all upset and the vet talked me through it again and made me feel much more at ease. I had such a positive experience I will not hesitate to make this my regular vet for all of my fur babies!!! Read Less