North Oatlands Animal Hospital

Suposudley my cat had blood coming into his stomock and there was almost nothing we could do same with the vet but (they put him down and he still had a fighting chance at life )in furious with them that Kat I've known for years sence I was five in twelve now he has been dead for two years now and I still can see him dying on f rount of me . (The worst day of my life by far ) Read Less

Dr.Rikard is amazing she has saved my cats in many ways! I can’t thank her enough for how well she cares for them and how attentive she is with my cats. Not many vets seem to be knowledgeable about the breed but she definitely takes the time to study her patients and their needs! All my cats and kittens love seeing her and her staff. Read Less

I took my puppy to NOAH and was very impressed with the staff and the quality of service I received. While Veterinarian services tend to be high priced anyway...I was again pleased with the cost of this service. Much lower than my current Vet. I am making a much needed change and will be bring all of my animals to see Dr Rickard. She has outstanding people and pet skills and my pup was put at ease by her manner an approach. I highly recommend North Oatlands Animal Hospital. Read Less

I went here for my first litter and they have been beyond helpful. Used them for progesterone testing and ended up with 7 puppies. They did not try and push any services on me and were perfectly fine when I elected to use a product at home instead of purchasing from them. The front desk staff was wonderful and compassionate whether on the phone or in person. I will continue to use North Oatlands for any future breeding or basic pet needs. Read Less

Absolutely top notch surgery for the long haired little German girl. Amazing face time with De Rickard and Wallace and staff included me for check-up. Everyone was outgoing and engaging --how nice a change and you don't feel weird asking questions. Read Less

NOAH is the best!!! I have been coming here for years now and have always had top notch care for my Dogs & cat. Everyone is so very compassionate not only in times of great stress and bad outcomes, but in their everyday care of their clients. Dr Rickard goes out of her way to be there for you. What vet will call you when they are out of the country on vacation to give advice and will get off the plane when the arrive home and meet you at the clinic for a breeding! The staff is terrific! Always there to help you and they so love their clients and it shows in their work. Read Less

We've used North Oatlands, and their sister clinic in Dominion Valley, for years for our cats and dogs. They've gotten us through our animals' various health emergencies and chronic conditions with compassion and patience. We've used them for all care, from dentals to yearly exams, and wouldn't go anywhere else. Two of our dogs are very nervous, especially after some bad experiences at our previous vet. They are treated in the most caring and understanding way by all staff at either clinic. Read Less

She has a great bedside Manner, and hopefully can resolve the problems with our kitty. Her expertise are hard to find but after being given an option which ISN"T an option for our breeding show girl, we found her for a second opinion. So far all I can say is she is very understanding and her mannerism and knowledge is impeccable! I am excited to work with her and I do believe if anyone can correct my girls needs it will be Dr.Valeria Rickard! Read Less

Fantastic Vets and staff. Very caring and compassionate. They have always been able to get me in quickly and have the one on one relationship that is so often lost in the large clinics. I have used their reproduction services and the equipment is state of the art! The follow up after treatment is second to none. I highly recommend them! Read Less

I recently used North Oatlands AH for reproductive services with my Greater Swiss Mountain Dog, Terra. Each visit, Terra was enthusiastically greeted by the awesome receptionist and was promptly fed treats. All visits were extremely pleasant and all the staff were friendly and accommodating. Dr. Wallace was very easy to work with and explained her plans for my girl's breeding very well. Read Less

Dr Rickard and her staff are outstanding. We live in Hagerstown, MD but our breeder, Debi Durst, recommended it was worth the trip for our 3 Miniature Schnauzers to go there after we had a bad vet experience in our area. We would not go anywhere else because of our great experiences with them. Rosie would have died several years ago had it not been for Dr Rickard's knowledge and expertise. All 3 of our dogs fight to see who can get in their door first. How often do you see dogs that love to go to the vet? All the staff are friendly, caring and love animals. Dr Rickard gives them Cheese Wiz when they are getting shots so, according to Dr Rickard, they have a positive experience and aren't afraid to come to her office. The doctors do not hesitate to consult with other specialists or experts, and they have even called the vets at dog food companies to verify best type of food for Rosie's medical issues. I can't say enough good things about them. Thanks to all the staff. Read Less

Knowledgeable and Caring! Dr. Rickard is very caring and attentive--and she clearly knows her business. We have a retired military working dog and she knows exactly how to handle him and address his issues. The staff at NOAH is also very caring and friendly. Read Less

My mom and dad have taken me, my brothers & sisters and all our kitty friends here for over 10 years now. I think my sister was patient number three. We have never had a question go unanswered, a need go unmet and always in a top-quality manner. I can unhesitatingly recommend Dr. Rickard for both the big and small issues that need to be met. Read Less

They were very helpful n courteous making sure I got all the information I needed. I was impressed with the service I received n highly recommend North Oatlands. I have several friends who use North Oatlands n appreciate their recomendations. Read Less

So far so good! We had our first visit last Saturday..Dana at the front desk was a pleasure, as was Michelle. We met with the relief Dr. that day and she suggested a few tests for my 8 month old English Bulldog, Brody- I'm all in; let's do whatever is necessary to make sure he's good to go! I got a call from the Vet yesterday whom I did not meet with officially as the relief Dr. was on-site for our visit; she was very nice and informative over the phone and I look forward to meeting her in person. The relief Dr. was also very pleasant; she didn't mind the slobber and unruly jumping my pup threw her way. Right off the bat, she diagnosed an issue I paid an X-ray for at Nova Pets in Chantilly; again- so glad I found a Vet that has experience in breed specific pups, she definitely put my mind at ease overall.  Here's where my other star fell off: the nurses needed a urine and stool sample for Brody and said they were unable to make it happen in their controlled environment which resulted in me free-catching his pee into a little dish and scooping his poop...ew, never again, sorry! The Vet suggested giving Brody a 500mg Vitamin C supplement because of said urine results, she also wants to take a controlled sample in a month- I can't help but wonder if the results would've been different off the bat somehow had the controlled sample been taken on the day of our visit. Overall, I am very glad I did my own research on this hospital, they are extremely responsive to emails, calls, updating results; I feel we will be a good fit for each other. Read Less

I cannot say enough about Dr. Ricard at North Oatlands Animal Hospital! She was so welcoming and patiently answered all my questions. I've had show dogs for many years and many veterinarians, but none as detail oriented and caring as her. She has definitely gained a loyal client!Read Less

There is no comparison to the expertise offered by Dr Rickard and her excellent staff for a breeder needing reproductive services. All services are preformed on location with top notch equipment. I have two large litters of ten pups each from old frozen semen. They were outstanding in helping to make sure these critical breeding a took place and the pups and moms were healthy. I highly recommend them. Read Less

We have been going to NOAH for over 8 years. The staff is VERY knowledgeable and so friendly! They care for our pets like they are there's! Goldie, Smokey and Sheldon are so lucky we found Dr. Rickard. We always feel like we are visiting family when we go here! I've never been in another Animal Hospital that is so clean! It goes to show how much they care!Read Less

We have been going to NOAH for over 8 years.  The staff is VERY knowledgeable and so friendly!  They care for our pets like they are there's!  Goldie, Smokey and Sheldon are so lucky we found Dr. Rickard.  We always feel like we are visiting family when we go here!  I've never been in another Animal Hospital that is so clean!  It goes to show how much they care! Thank you to ALL the staff at NOAH for everything you do! Read Less

I give the vet 4 stars on knowledge... -4 on ability to communicate clearly about 'exactly' what the test they recommend and the cost (which is not spoken about at all). I only went to this vet for a second opinion. They recommended test that were to tell if the problem was from a hormone imbalance or if it was bacteria. The pet was on antibiotics for over 4 weeks. I was told it would tell if it was hormonal. I asked how they do that and they said they get a specimen and send it off to be evaluated and those test would indicate if the problem was hormonal or a bacteria cause. Of course there would be no bacteria because of being on antibiotic, but the test did not test for any hormonal imbalance and that cost just for the lab 177. To have an accurate result and more real test result, the vet should of ordered these test after antibiotic were stopped and cleared from the animal body. That would of been the ethical thing to do. Then they decided to do a sperm count on a non-breeding 8 yr old??? Not at my request, but I was charged for that. I pointed out to the vet my dog had reaction to the antibiotics and had a yeast and secondary infection in his feet. I told her just prior to coming there, test were done on the skin and it was determined that there was not parasites/mites. I asked for a visual opinion and they took it on to repeat the same test that were negative a week before and test that I did not ask them to do. I only asked for a visual opinion. If she could not do that, she should of said so. If they wanted to do specific test, they should of explained that. I would of said- no. I also if the first testing was correctly described to me would of said no to it at that time, but would have agreed to it after the antibiotic cleared his system, that makes sense. The office then called in a script and wanted to charge me $10 for that service. I refuse and indicated that I have never anywhere in my professional history or vet history with any DVM- EVER charged for calling in a script. I refuse to pay that. I asked the office to remove the charge for the skin and sperm count. They never got back with me and they never even to this date addressed this upset. I was referred by a vet (who is a colleague and friend) to this office when she found out what happened, vowed not to refer to this  again.  They even told me that the doctor, and vet tech heard me say that I wanted her to do the test, but funny, the vet tech was never in the room with me and the doctor when I asked her to give me an visual opinion, so I do not know how she would have  heard any conversation I had with the vet. I do not like to be nickel and dimed. I am sure you do not either. I found their charges at this office way above reasonable and customary (my vet bill proved that and how they billed in for services did not match what I was given as an explanation of charges), and excessive for what they do... let alone they do not offer or tell you BEFORE the service  what those charges are. They prey on the emotion of 'you better do what is best for your animal'. I do not dispute the vets knowledge, I dispute her ethics for services rendered. Dr get 4 stars for knowledge, and 5 stars on nickel and diming you. I do not recommend this clinic unless you have deep pockets and you do not care to have up front, concise information to base decisions upon. Read Less

Words can not express how thankful I am for the doctors and staff at North Oatlands Animal Hospital!!! As usual, they were there for me (in the middle of the night AGAIN) when my bitch went into labor 2 days early. I was so worried about mom and the babies. The staff at NOAH really know how to make you feel good and ease your fears. Everybody made it through the c-section just fine, and we are safe at home. Thank you, thank you, and thank you! - Forever greatful, Karen & Gary. Read Less

Words can not express how thankful I am for the doctors and staff at North Oatlands Animal Hospital!!! As usual, they were there for me (in the middle of the night AGAIN) when my b!tch went into labor 2 days early. I was so worried about mom and the babies. The staff at NOAH really know how to make you feel good and ease your fears. Everybody made it through the c-section just fine, and we are safe at home. Thank you, thank you, and thank you! - Forever greatful, Karen & Gary. Read Less

A neighbor of mine has been braging about her veterinary hospital to me for the past few months. I just had a falling out with my vet ( I won't name any names) here in Ashburn. I decided to drive the 10 minutes to Leesburg to see Dr. Rickard and I swear it was the best thing I could have done! The staff was very freindly. What I am most greatful for is Dr. Rickard...she diagnosed a very serious issue with my Golden that was missed by my previous vet. I don't know what my family would have done if we lost Ginger. Thanks again North Oatlands! - Allison :-) Read Less

I loved these guys, the doctors and staff were so friendly and down to earth, they treated my pets with such compassion, and wanted to do everything possible to make everyone comfortable and have an informative visit. I would recommend this place to everyone.! Read Less

I would give I went to them NO stars if I could. I went to them because I had heard they specialized in my dog's breed. They gave her the Bordetella shot too early, which caused a respiratory infection and a $400 emergency vet bill. When I called just to cancel the rest of my appointments. Instead of just canceling them, the doctor got on the phone and berated me telling me they did nothing wrong. This is after she denied giving my dog the vaccine and I had to remind her I was IN THE ROOM! Read Less