I've been going to Goochland Animal Clinic since I moved here in 2014. They are excellent! I haven't had great luck since coming to Goochland as I've had to euthanize 3 dogs, and 1 cat. That's an average of 1 pet, a year. Even in such tough and unhappy situations, their Veterinarian was excellent and caring. She ensured that none of my babies had to suffer from anything and I'm grateful for that. Read Less

They diagnosed my 5 1/2 year old dog with inoperable cancer and said there was nothing they could do for her...to take her home to die. I took her to the oncology vet and several thousand dollars later found out she DID NOT have cancer...she had had some neck injury that healed (probably playing catch with her tennis ball). Unbelievable. They had misdiagnosed my dad's dog a few years earlier...saying she DID NOT have cancer when she actually did...he had her operated on based on that diagnosis, at great expense again of course, and she died soon after. I obviously have a new vet. Dr. Washburn there is wonderful tho and the only vet I would allow to treat my animals. If you get a cancer diagnosis from them PLEASE get a second opinion. It caused me and my family a great deal of unnecessary distress as well money! Read Less

My parents have been taking our animals here for almost 20 years. They changed owners a few years back and now that I have my own dog I took him here. He got in a fight with my sisters dog and got a small puncture wound from a tooth. The puncture wound had healed up but the wound itself hadn't healed all the way it turned into a hard feeling mass under his skin. After taking him to the vet they took fluid from the mass and told me and I quote I'm not saying it's cancer but it could be. I had told them I thought it could be from the puncture wound yet they still came to the conclusion it could still possibly be cancerous and suggested to schedule a surgery. So I scheduled the surgery and just watched the bump and a week later it was gone. I see my dog as my child and I don't want to hear the word cancer if it's not for sure, and I've already said it could possibly just be a mark from a tooth. My dog also developed odd red bumps several times, the vet had told me she didn't know what they were and had prescribed antibiotics every time. I ended up taking him to a different vet that finally gave me an answer, duck mites from the river. My parents also have a diabetic dog and they have made mistakes such as giving us the wrong equipment repeatedly. This is a place I used to respect but I believe it's quality of service has declined and making a dollar has become more important then what is best for the animals and their owners. Read Less

The absolute worse experience I have ever had with a vet. I have had pets for 50 + years. My dog was a patient at this practice for four years. I took her in because she was experiencing breathing problems periodically, she was 15 years old, I actually videoed her problem since she never did it on a regular basis so they could see what she was doing, but as soon as we arrived she immediately started the symptoms due to distress being at the Vets office.They took her in immediately and put her on oxygen. Dr.Leopold came out to the waiting room and informed me in front of other patients waiting that" my dog was tying to die". And that that no dog should have these symptoms no matter what was being to done them. Then I was told to wait while they did an ex ray. Then they informed me my sweet Sugar had cancer, and that I needed to immediately have her euthanized. Or she would suffocate. I refused and took her home. She lived another two weeks just fine, with pain meds that I had to call back and request. I had Journey's End come out at our final time of need to have her peacefully sent to the other side, in our home with our family surrounding her. And on a final note, they said they could send one of their vets out do to our house to do this, but the morning she was in distress, I called them first and they said, they were completely booked that day with appointments and surgery and could not help us. I end with this- paid these people over $8,000 over four years to treat our beloved pet, to have this kind of service and response in the end. Do not go to these people. They do not care for you or your pets. Read Less

We have not had any problems until today. The lady took Sparky in the office to cut his toenails then brought him back without doing his eyes. Her response was oh I forgot. Sparky has been going there since 2010 every time we go it's a different person at the desk. It's stressful enough on him then to bring him to us & have to take him back. Read Less

My dog Samee (Samantha Suzanne) went in to the clinic in August in extreme pain, after the exam she was given meds to help her heal and keep her comfortable, it's been a long three months but it appears that the meds worked their magic, she is now off of all of them and has even gotten up onto the couch, something she had not done since she first went in. Many thanks to all who helped her. Read Less

Everyone at the office is awesome. I recently had to put my dog to sleep. They were so kind and got us in right away. They laid a blanket down for her and gave us all the time we needed. They sent me a lovely card afterwards as well. I will always be grateful to them. They are all wonderful Read Less

Dr. Layton takes care of our dogs and she is amazing, very caring and concerned and helpful. Also the staff is very loving and caring. Just recently we had to put down our beloved dog, Scooby, who was dying and in pain, suffering. We called and the staff got us right in, we were led to a nice room with a soft blanket where we were able to say our goodbyes. Then they took him and put in the IV and gave him a sedative. Then brought him back to us so that we. Could be with him. Then Dr. Thompson came and very caring and with great respect told us what would happen. She administered the drugs and he peacefully passed with all of his loved ones around. Dr. Thompson did not know him or had seen him before but she sat with us and let us tell her about our amazing dog . She petted him and just gave us support. The other staff did the same. They made a horrible, agonizing experience just a bit easier. Thank you all SO SO much !!!Read Less