Old Dominion Animal Health Center

A little pricier than other vets but it's worth the quality of treatment and customer service received. We brought our family dog here throughout my childhood and now I'm 24 and bring my own dog here! All local members of my family bring their dogs here we love and trust Old Dominion with their lives. All of the vet staff is very helpful and knowledgeable.Dr. Buck Drummond is the best! Ask for him! Read Less

Went here on a whim/last minute when our regular vet (Value Vet) didn't have any open appointments. From the initial phone call to walking out the door, the experience was excellent. I walked in and they remembered our call and greeting my dog by name. The waiting room is very comfortable. (I realize this is a perk for humans, but wanted to note it.) They took us right on time. The vet was patient and caring. She really made it seem like she would spend all the time in the world listening to me tell her about my quirky dog's behavior. While she did suggest a joint-related supplement, she did not push it strongly. Wrote down the name of the supplement and said feel free to look it up and if you decide to buy it here, just come back. No hard sell! (I hate the hard sell.) Got a few other things taken care of during the visit (e.g. nails trimmed), which was the icing on the cake. Some vets will only deal with the issue on hand and not discuss other problems at the current visit. Overall, I was more than impressed. We are considering switching vets. Read Less

Prospective client review for boarding and daycare.Highlights (lowlights?)-- Dogs are given 1 hour of playtime in morning and afternoon-- Dogs are crated for duration of time-- No boarding discount for multi-pet families-- Lack of understanding for bonded pairsSummary of encountersDAY CARE (CANINE CLUB): After moving to the area (from Arlington), we were excited to be so close to a facility that offered doggie daycare and boarding (certainly better than a trek across town to South Arlington). We went through the evaluation process and appreciated how clean the facility is. Then we found out that the dogs are only permitted playtime for an hour during each of the morning and afternoon time frames. More to the point, the dogs are CRATED when not at playtime. This was a non-starter for us. We did not pursue it any further.BOARDING (PENTHOUSE): Despite the reservations from the Canine Club experience, we decided to give ODAHC another opportunity for boarding - in the penthouse (because we do not crate). One of our pups recently had ACL surgery, and we were concerned about sending him to his typical boarding/daycare. However, ODAHC once again demonstrated how out of touch it is. Related dogs, even though walked together, are charged at the same price as two unrelated dogs. Our pups weigh less than 35 pounds COMBINED. They are a bonded pair and do EVERYTHING together. They free feed. They have separation anxiety when away from each other. Doesn't seem that ODAHC understands bonded pairs, and it certainly doesn't care to incentivize families with more than one dog. Read Less

ODAHC is a tremendous organization with caring, considerate and very professional staff members. We were particularly impressed by Dr. Drummond and Dr. Burnette. Many thanks for the care extended to our dog Lucas over the past year. Read Less

ODAH is a wonderful organization for pet health care. We saw all the vets over 20+ years we had our cat and dog, but Dr. Andrea Newman was the doctor we tried to see most often so that our shy cat and dog could establish a rapport with her. The front desk staff and medical staff are very helpful and friendly. When we were out of town when our dog was in his final year, we boarded him in the geriatric hospital boarding area where we could be sure he would be safe and protected. As our dog aged, the doctors were helpful in finding ways to keep him functioning and relatively pain-free, and when it was time to say good-bye I could not have imagined a more compassionate place to do it. My only hesitation would be that when your dog is young and healthy and needs a lot of exercise, their regular boarding facility doesn't have a place for dogs to run around. Read Less

My daughter has started using their service for her dog, Benji, They have taken a copy of all previous medical records including rabies vaccination. The rabies vaccination is due for renewal July 2018. My daughter took her dog today and for unknown reason they gave the dog another rabies vaccine and charged her $56 for it!They also suggested to neutering the god for over $900!!!Not to mention that they probably not competent enough as they failed to treat simple allergy for more than two month!!This business is over rated and their management seems to be extremely greedy. Don't know how to alert anyone from using this facility services. Read Less

We followed our vet to this office from another vet - Dr Drummond. He is great! He treats the animal and the owner doing a great job of explaining issues and managing expectations and ridding us of anxiety. The staff here are prompt and friendly. It's a bit expensive, but our dog is part of the family, so no cutting corners. Read Less

We took our german shepherd to Old Dominion for an emergency vet visit (he tore off a dew claw nail), and we had an incredible experience. A very nice, clean, welcoming place, run by a pleasant and efficient staff.Dr. Buck Drummond saw Ike and he (and everyone else there) was absolutely great with him. Dr. Drummond was very efficient, fully explained the treatment he prescribed (antibiotics, a spray, etc.) and also noticed a few other things that Ike needed (regarding an allergy on his paws).They provided all the medicines we needed, and the bill was reasonable and very easy to understand.We cannot say enough about how much we trusted Old Dominion and Dr. Drummond, and how much we valued his help! Ike is a sweet dog, but he is a handful in a strange situation; the folks at Old Dominion took great care with him and made him feel very much at ease.We're going to consider Old Dominion for pet sitting when we travel. Read Less

We had previously used this place for boarding.  The most recent time we did, they charged us for something that wasn't done and did something we didn't ask for.  Make sure you check what they are planning to do and check your bill before you leave. Read Less

We had been taking our pet to another vet in DC for a few years and after seeing a several doctors there, we really started liking one in particular - Dr. Drummond. When he left that practice and joined Old Dominion, we followed him. The facility is great - big and clean and lots of parking (a plus compared to the old DC vet we were going to) and Dr. Drummond is still our go to vet! He's thorough and caring but not an alarmist. He's as much my therapist as he is our vet. :-) It's not an inexpensive facility, but you get what you pay for. Read Less

I have a recently retired K-9 named King. He has several back issues and could no longer perform his duties as an explosive detection dog. I was told about a program called Paws of Honor and found ODAHC participated in the program. (They provide care to retired  police and military K-9s free of charge) From my first and subsequent visits, the staff has been amazing! The first person I talked to was Cassie. She explained everything to me over the phone and scheduled my first appointment. I had a ton of questions and she was very happy to answer all of them. At my appointment, I met Kaitlyn, She gave me a tour of the whole facility.  I  could tell she genuinely loves her job and cares about the people and animals that come in for services. I'm sorry I do not remember all of the staff during my visits but they have all been outstanding! Read Less

Yes, it is expensive. But I've been taking my animals here since I was a kid (well my parents did) and even when I lived out of state, I would call Dr. Newman just to make sure the vets we were working with were on the right track.My dog loves it here. So much so, that we often just drop in so he can say "hello" to the staff. Read Less

I've lived in and around McLean since the 70's. For decades I went to McLean animal hospital. After moving away, I went back there and was shocked at the additional tests and prices I was charged. I finally tried Old Dominion and was so happy I did. The staff is friendly. They encouraged me to come in at closing time even though I had no appointment. They removed my dog's stitches even though the operation was done out of state and then did not even charge me!I couldn't believe it. It wasn't the savings but the idea that they're not taking advantage of every single opportunity to charge or up charge me for something. When was the last time any business in McLean or Tysons refused to swipe an extended credit card? Never? That's what I thought. One more thing. They were not comfortable with certain procedure. Rather than book me with their specialist for a hidden fee, they suggested many options. Good job Old Dominion. I'll keep coming back and telling my friends. Read Less

Best veterinary clinic around. Best doctors. Best front desk personnel. Doctors are friendly, professional, and always teach us something. They are thorough. They are kind and every experience, from routine to serious, is always a good experience. Read Less

I have been taking my toy poodle Jackson here for several years and have been extremely happy with all the vets we've seen! All the vets are friendly, knowledgeable , and caring. Appointments are easy to schedule and front desk staff are super friendly and courteous. Highly recommend! Read Less

I brought my cat Oliver in because he was not eating,drinking water and moping around like he was in pain. I was very nervous and scared for my kitty but met with Dr. Buck Drummond who was very kind,compassionate and informative and I immediately knew my Oliver was in good hands. Dr Drummond quickly assessed the problem with Oliver and was kind enough to bring me back into the back area where they do what they do and I could see that Oliver was very calm and behaving very nice..(he is very stubborn and squirmy with vets).. Oliver obviously felt very calm with Dr Drummond, which tells me a lot about his energy. I will bring my other three cats in now...cat's are not the easiest to deal with in these cases..I am so thankful that I got this opportunity to have Dr Drummond take care of my cat!... Read Less

Old Dominion Animal Hospital has been a life saver for my dog. They saved him from a complete collapse of his back legs to being able to walk again in two days. They also trained him as a puppy, and people still marvel at his good manners. He does not touch the cats' food even though it sits on the floor unguarded all day and all night. He is the most admired dog in the neighborhood for his ability to get along with the other dogs. Old Sominion Animal Hospital is the reason. They have very convenient hours, too, open at night and weekends. They have a lovely gift shop, too. All the staff are sweet, supportive, understanding and knowledgeable about animals. If only human doctor offices could be as good. Read Less

I came here with my cats for a few years. Then I went to a small, feline only practice because it is a little less expensive. The small practice told me my cat needs a dental, but they advised that I go somewhere with an x ray machine, as their small practice didn't have one to x ray the teeth for any invisible nerve damage. I returned to ODAH and the service continues to be great. When you walk in, it is a spacious, open, inviting area that is very tastefully decorated. They have separate waiting areas for the cats and dogs. All of the vets techs and doctors, both before and now, have always been kind, informative, helpful, and professional. I am fully confident in the staff here. Read Less

Easy to get appointments & even same day local surgery. I really feel that the vets & I work together as a team for my dog's optimum health. My dog has had a few surgeries, & the vets even call after hours to check on her. Big, clean center with one side for cats & other for dogs. Read Less

We've taken our dogs to Old Dominion for the six years we've lived in the area. They are thoughtful and kind, in addition to being excellent veterinarians. They were so compassionate when one if our dogs died, calling to check on us and sending a card. When I take our Lab in for treatments the staff greats him warmly when we walk in. This is an outstanding group of professionals. We highly recommend! Read Less

They do a good job but are wicked expensive. During boarding they charge for everything including every time they give medicine, not just for the pill, but to actually just give it to the dog. They're bording charges are ridiculous, they charge by the day not the night, so if you bring your dog in on Tuesday and pick up your dog on Wednesday, you have to pay for two days. Last time I boarded my dog, they charged me $88 for a bath. Finally, their animal prescriptions are just outrageously expensive my last prescription cost $109 there, and I got the refill done for $20 somewhere else. Read Less

As others have said ODAHC is outrageously expensive.  Case in point: They charged us $109 for 60 Proin (50 mg).  At 800 PET MEDS, the same drug/quantity cost $20.  Importantly, they refused to confirm prescriptions by fax/email scan, so you have to pick up a written script.  Couldn't be anymore inconvenient.  Obviously all meant to make it hard for you not to pay their gouging prices - which are 450% higher.We are used to the "McLean" tax - but this is just ridiculous. Read Less

Recently, I took my new kitten to Old Dominion Animal Health Center for her first check up. From start to finish, the desk staff, technician and doctor were kind, sweet and gentle. They were thorough and efficient. I happened to be in the waiting room when a woman came in with an emergency concerning her cat. All of the employees rallied around her and didn't waste any time assisting her. I was very impressed. So happy we found them. We will definitely be back! Read Less

Ok, not sure why others haven't given this vet 5 stars, but we got great service here! First, our cat almost died about a week before we needed to go away for the weekend. She ate an ibuprofen, but fortunately we caught it early enough and brought her to Hope near our house. But then we needed to board her, so we brought her to Old Dominion where they had the vet check in on her and the vet techs supervising her. They also followed through on tests, fed her the right diet for her special needs without making us pay extra, and then even brushed and played with her (for an extra fee, but that's ok). Ok, so she survived, but then 6 months later we had to move across country and just two or three days before she started to get the runs, and being a long-haired cat, this became a problem. Can you imagine bringing a cat with diarrhea on an airplane? We thought it was just moving stress, so I brought her in for a grooming, and what great care we got there. The groomer did a great job clipping and cleaning, but then she decided to ask the vet what we should do about this, given we were moving. Ok, the vet insisted we have a consult, and she squeezed us in just that day. She examined kitty, and prescribed us something for diarrhea, but also insisted we give a stool sample. Well, guess what, she had giardia!! What? an indoor cat with giardia??!! well, I suppose she could have eaten an insect that sneaked in and gotten it that way. In any case, we caught our plane two days later without any concerns. Kitty's diarrhea was gone and she slept happily in her crate for the entire trip, yeah! I am so thankful for the vets at Old Dominion and also HOPE for saving our Kitty's life!! But first off, I think the groomer deserves a reward for going beyond her call of duty to ask the vet what we should do about Kitty's diarrhea, thank yoU!! Read Less

We transferred all three of our cats to Old Dominion Animal Health Center because of many stellar referrals from other veterinarians. Two of our cats had appointments recently. Both visits were extremely positive. One visit was for a routine visit for vaccinations and the other for a stomach issue. In both cases we were seen promptly and the cats were carefully examined. We were impressed by the professionalism of the office staff as well as the veterinarians. This is a family run business, not a large chain business. The warmth of the staff and their obvious concern for the animal as opposed to fees charged was apparent. We would recommend Old Dominion Animal Health Center over any other veterinary clinic in the area.Read Less

I can't say enough good things about Old Dominion Animal Health Center. My first experience with this facility was a few weeks ago, when I found myself in a bind for boarding my dog,Oscar. Long story short, I hadn't updated his bordetella vaccination, and therefore couldn't board him at his usual establishment. Old Dominion not only gave him the vaccination, but also had room to board him. They were patient and glad to give me updates whenever I called to check on Oscar. He seemed happy and playful when I picked him up, and kept looking back at his caretakers and wagging his tail. And, to top it all off, Old Dominion sent me a personalized thank you card with a photo-sketch of my Oscar on it! We will be back. Read Less

I've used ODAHC a few times for both vet and grooming services. The reason they have 2 stars is because they are OUTRAGEOUSLY EXPENSIVE. I'm not talking "sorta pricey", but more like, "here's a pillow case, fill it up with $100's". The reason they have 2 stars and not 5 is the price. They are upwards of double the price of anywhere else. It's not even remotely competitive. You'll spend close to $200 for a 60lb dog to get shaved.The folks who work the front desk are incredibly nice and truly caring towards the pets. The facility is also spotless and they're not shy to let you inspect it. If they were more competitive with pricing, I would absolutely go back there - it really is a nice place, just not worth the obscene cost. Read Less

I left Old Dominion Animal Health Center after about two years and will never return.  It became clear after several experiences that this practice is specifically designed to separate customers from as much of their money as possible.  Recommended by a neighbor, I toured the facility, which is immaculate.  So we started taking our dog and cat here and initially loved it.  The waiting room is very comfortable and has coffee at all hours.  They also have a quaint little in-house pet toy store (although everything in it is overpriced).  And the vets seemed very competent and thorough.But after a while, I became concerned about the care they recommended and their billing practices.  They recommended a lot of rather extensive specialist procedures and assessments.  These expensive procedures were presented as the baseline of pet care, and the vets would make you feel that declining to pursue them constituted poor pet ownership.  I got sucked into very pricey orthopedic examinations and heart health assessments (finding out later that they do not even have a board certification in animal cardiology).  In most cases, the vets then delivered diagnoses for conditions about which little could be done.  In most cases, I sensed the outcome was known prior to the procedure, which then only confirmed what they already knew.  So I spent a significant amount of money just for an FYI.Both of my pets had several dental extractions and minor surgeries as recommended by ODAHC.  (I'm pretty sure my dog in particular lived partially toothless due to unnecessary extractions at ODAHC).  Without fail, every time I picked my pet up, the bill exceeded the original estimate by at least 15%, sometimes much more.  If the estimates were sometimes high and sometimes low, I might accept that they were made in good faith.  However, the final bill was ALWAYS significantly higher than the estimate.  They always had some weak explanation but frequently just chalked it up to "it's just an estimate."  It felt like a bait and switch. The final straw came when my dog went under for yet another recommended extraction.  We dropped her off in the morning, then several hours later my wife received an urgent call from the vet.  They stated our dog was on the table and under anesthesia for the procedure, but the vet had observed a "mass" on her ear that needed to be removed.  Alarmed and concerned, we gave the go-ahead.  When I picked her up, the procedure estimated at a few hundred dollars was now over $1,000!  Then I saw my dog.  The "mass" they had removed was a small unraised spot that I had observed several years earlier.  Our previous vet had diagnosed this as a benign mole and nothing to worry about.  In my mind, ODAHC tricked me into paying several hundreds dollars to remove a mole.  I was furious, and that was it.These folks are not just more expensive for a higher level of pet care.  They are outright shady and deceptive, and they won't see another penny of my money. Read Less