I'd first like to say that I am the last person who would ever think about writing a review on the internet for any services I have received....but I can't let them off the hook. I only decided to wr... Read More
I'd first like to say that I am the last person who would ever think about writing a review on the internet for any services I have received....but I can't let them off the hook. I only decided to write this after recently going to another vet in the area. The difference in the quality of services we received was truly INCREDIBLE. We just moved to the area, and after an acute incident, went to the nearest vet, Swift creek.Is it possible to give zero stars? Wow. We saw one of their newer vets, who was fairly young. Not going to use her name on here, but you can figure it out for yourself by going to their site.The vet was not engaging, personable, or anything else you would want from someone who was taking care of your pet. We brought our dog in for a wound. The vet barely greeted our dog or tried to make him comfortable with her. I wont get into specifics from our visit, but we left the vet without him having a full physical exam and without her having tested the skin for infection. The vet gave us 2 meds and a topical. $180 later, we left after maybe 5 to 10 minutes of interaction with the vet herself. The vet tech was nice, but what does that do for my dogs care, NOTHING. Now for the reason I was prompted to write this review. We went to another vet in the Richmond area yesterday for a seperate issue, although he was still recovering from his other wound that was treated at swift creek. This new vet check out our dogs new issue, the old wound, and did a FULL physical exam(CHECKED EVERYTHING-joints, ears, eyes, you name it). He asked aboout prior issues and looked over his old records(not many as the dog is still less than a year old). He was engaging, loved on the dog, and you could tell that he truly cared about our pets health. The vet took skin samples from his old wound and new issue, and did the testing himself for infections. The vet educated us on the issue after he tested everything, gave us 3 weeks of meds, and answered all of the questions we had. We left his vet visit after paying $170! So we had a full physical, skin sampling done, recvd amazing service, and were given more medications than before.................... for LESS MONEY. Our vist lasted significantly longer than our visit at swift creek. We expected our bill to be MUCH higher than the one we got at Swift creek, based soley on the length of it and how much the vet did for our dog.Needless to say, we will not be going back here. I am almost positive all the other vets in the office are better than the one we had(how could they not be?), and this review should not reflect them....But if they continue to employ the vet we saw, I highly recommend not going to this office. There are better options in the richmond area that provide far better services for less money. Read Less