Always a pleasant experience. They treat my dogs with extreme patience and care. Provide excellent follow up courtesy calls as well as efficient appointment times. Cared for my pets for over 6 years. No thoughts whatsoever of switching Animal Care facilities. Read Less

Best vet we've had in 60 years as pet owners. He's been our 16-yr-old kitty's vet since we moved to Richmond 11 yrs ago. The staff is warm & caring. But the thing we treasure most about the whole office is the reverence they have for our animals. When we took Amelia to an emergency animal clinic (one of the staff at Iron Bridge told us where to take her when Dr D. was in surgery & couldn't see Amelia) she had a critically infected abscess requiring antibiotics & surgery. After two weeks it didn't heal. More surgery, another opening up, third surgery was needed. Came back again. We were so worried about her suffering. Dr. D. saw her & said he wanted to try her on a longer time of antibiotics. She started to act better in a few days. After two weeks she's healed completely and is still with us. Read Less

I have taken several cats to Iron Bridge Animal Hospital over the years, and they always treat my pets with care and warmth. You can tell that the staff and Dr D truly love the animals they treat. I have highly recommended them to many of my friends. Read Less

we had a neighbor who tried to carry our black lab off. she jumped out of the bed of the truck and dislocated her hip. so we took her to Iron Bridge Animal hospital. once inside the little girl went to the back came out and said the doctor was leaving and refused to look at our dog. gave no reason as to why just refused to see our dog. it was not until 24 hours later we where able to get her the help she needed. We went back a year later for follow up shots since they where now due. the little girl behind the counter absolutely refused to see us. she never went to the back just took it upon herself to refuse us. my wife and I still don't understand why this little girl did this to us and our dog. we are at a complete loss as to why this was done. If I was you, just drive by and find another vet even though they maybe convenient ! Read Less

Very disappointed. No one called to alert me that my dog needed to spend the night after his teeth cleaning. He spent over 24 hours in their care with very little food and water. Plus, they didn't even take him outside in the morning. They gave me a discount for the issue - $22. How insulting! Read Less

Terrible, heartbreaking experience! No one called about my dog after his teeth cleaning. Very unprofessional! The value of this error? $22. They discounted the exorbitant $600 procedure by $22 for "delayed going home". Ridiculous! Read Less

I absolutely love this veterinarian! They are very reasonably priced in comparison to everywhere else we have gone! And they really seem to care about my animals. They are very accommodating and help us to maintain our documentation on our pets. And even after we left today the doctor emailed us to give us more information about our dogs allergies. Additionally, when you go for vaccination visits they do not charge you for the exam fee! I think that that is just so awesome and really helps you to take the best possible care of your pets. I know my pets like them because they don't take the temperature anally they take the temperature by ear, which I know my dogs appreciate! This makes veterinarian appointment is much easier because the dogs are not freaked out about having something shoved up their rear ends! Whatever vet you go to, just stop, call this vet as soon as you can make an appointment you will not regret it! Read Less

Although I believe this facility to be pretty expensive, they do an amazing job with animals. We recently adopted our dog and had to take him to the vet 5 times within the first 7 days of having him. We love shelters by the way, this dog had some issues licking his neutered wound and we tried everything. I mean everything! Our dog ended up having to get surgery and when my husband went to pick him up, the doctor and animal shelter went in together and the surgery was free! We are forever grateful for this kind act and value Doctor Dunnavant's opinion and expertise. Definitely recommend! Read Less

Dr. Dunnavant has been my vet for over 30 years. He is one of the most caring people I have ever met. The staff is friendly and get me in quickly if it's an emergency. When it came time to put one of my precious pets to sleep, he shed tears also. He is the best, and I would not take my dog anywhere else. Read Less

I have been going to Iron Bridge Animal Hospital for years. The Doctors and Staff are simply wonderful, delivering excellent care for my dogs and cats. Moreover they provided much needed understanding and care during the final visit for my beloved old dog. I can't thank them enough for such compassion during that difficult time. Read Less

I first became aware of IBAH through the Chesterfield County Rabies Clinic. I have never had the least bit of issue or concern with the care rendered here. I must admit I do not go to the vet every year but I don't go to my doctor every year either. Certainly when there has been an issue that I felt needed a professional opinion this is the place to go. Easy, convenient, and not as expensive as many locations in the "upscale" shopping areas. Very pleased. Read Less

I had brought my cat to this vet in October 2014 to look at my cats eye. The Doctor sent me home with drops. A couple weeks later, they eye still wasn't better so the vet just refilled the eye drops two more times without actually seeing my cat again. After 2 months of this, the eye was worse! I them took my cat to another vet who looked at the eye and said the cat needed to be seen by an animal eye Doctor. The eye doctor said that my cats eye is so bad now that it needs to be removed and that this condition was misdiagnosed and could have been prevented by the original vet at ironbridge animal hospital! Read Less

I will not be coming back to this vet. I took my cat in to be examined because he has been sick and I was growing concerned, first their consultation was more expensive then the avian specialist I take my birds to, which is ridiculous, a regular vet being more expensive then a specialist was a shock to me. Then he proceeded to do the bare minimum for an examination, then gave off many reasons why he could be throwing up and said they needed to keep him overnight to run blood work and get him on an iv of fluids since he was dehydrated. They kept him for 3 days and when they finally told me I could pick him up I was told they had no idea what was wrong with him. A $500 bill to be told they have no clue did not make me a happy camper. I have since taken him to the clinic I take my birds (they have other vets besides the specialist I see but it is a longer drive and I was hoping a much closer vet would have been able to help) and they have already done a great deal more then this one. This vet told me my cat was very mean, when they gave him his iv and took his blood he bit a few people, which was a total shock, my cat is so mild mannered and just the biggest sweet heart, so when I took him to my vet I warned them but he was his normal self and hammed it up for them and was just an angel, I can't imagine what this place did to my cat to make him so angry he bit someone. Last but not least they have horrible people skills, the Dr acted very condescending when we would ask questions and when we discussed money he really made me feel like he was looking down on us for wanting to know the price for each thing he suggested. My husband and I are not made of money and we will be eating the bare minimum and trimming the thin lines of fat we have left to trim on our bills to afford this visit. If you want a good vet, don't go here. Read Less

Dr. Dunnavant has been my vet for about 30 years now. I wouldn't take my pet to anyone else. I found my first kitten shivering and injured under my bushes one very cold night. After deciding to take him in, we found Dr. Dunnavant for the first time. He stitched him up and took great care of him. For a while we returned for periodic checkups and immunizations as necessary. We he was about 7 or 8 years old (my cat, not Dr. Dunnavant) he developed some sort of blood disorder. It didn't look good. But with Dr. Dunnavant's kind and compassionate care he lived another 5 years or so. I have recently gotten my 3rd kitten. So far, he's doing great. We just had him neutered and of course, once again, Dr. Dunnavant too excellent care of him. The staff at Ironbridge is always friendly, courteous and highly professional. I have the utmost confidence in them. Read Less

I went in to get a dog lisense, and the lady at the front desk was very rude and seemed as she did not want to help! I was thinking about taking my dog there bc it is close to my home, however I would rather drive further out to feel welcome and to get good customer service! This place did not seem friendly to me, so how would they treat my dog? Read Less