Powhatan Animal Hospital
Powhatan, Virginia
Reviews
Amber
14 Aug 2021
REPORT
We've spent thousands of dollars here over the past 5+years but never again. We trusted our vet to do what was best for our pets. They let us down and our sweet little kitty paid for that with her lif...
We've spent thousands of dollars here over the past 5+years but never again. We trusted our vet to do what was best for our pets. They let us down and our sweet little kitty paid for that with her life. She had surgery to remove tumors, before surgery we asked about life expectancy as we didn't want to put her through surgery unnecessarily and we were told that even for cancerous tumors she'd live a long life. We opted for the surgery after that. AFTER surgery and confirmation that the tumors were cancerous, I asked again about life expectancy and if there was anything else (radiation,chemo, etc) we needed to do as a follow up. I was told no and she was good to go. Hardly a month later we were at a different emergency vet putting our sweet girl to sleep...and are told she definitely should've been referred to a veterinary oncologist after her surgery to try to prevent further spread of cancer.
Our sweet girl could've been saved had they directed us to get her the correct treatment.
After switching to another vet, we were told the treatment our other cat had had (tooth removal for chronic mouth infections) was completely unnecessary. He's now on an excellent medication regime and is thriving.
They may be cheaper than other locations, but we've spent way more correcting their mistakes. And speaking of cheaper, they gave us a supplement to prevent UTI's in our elderly cat for $30. We peeled the prescription label and it is just an over the counter joint supplement that's $15 at any pet store.
Connie
15 May 2021
REPORT
This is the worst place you could ever bring your pet to, the staff is rude inconsiderate and don’t care about the animals or the people who help keep them in business. I waited over two hours for the...
This is the worst place you could ever bring your pet to, the staff is rude inconsiderate and don’t care about the animals or the people who help keep them in business. I waited over two hours for their mistake and got no apology, just got told in a rude way “this is a hospital” as if I knew that I would wait 2 1/2 hours to see a vet with an appointment that I scheduled weeks before. The vet that saw my dog never submitted the lab work as I called back two days later and asked if she approved the heart pill only to find out the lab work was never submitted. What a crappy uncaring professional! I’ve been going to Powhatan animal hospital with my dog for over six years, the past year or two I noticed a huge change in the service and my dog became extremely nervous to go there. Needless to say I will no longer support this place with my dollars to help keep such rotten people and rotten business in service. Be aware if your animals suddenly hates going there it’s because how the dog is being treated behind closed doors.
Josh B.
14 Feb 2019
REPORT
Killed my cat so unless you want a dead animal coming back to you I'd advise going somewhere else
Marlo S.
31 Jan 2019
REPORT
We have been bringing our animals to Powhatan Animal Hospital for years. We came to them even back when it took us a long time to drive there when we lived quite a distance away. We now are closer a...
We have been bringing our animals to Powhatan Animal Hospital for years. We came to them even back when it took us a long time to drive there when we lived quite a distance away. We now are closer and absolutely love the way our older dogs and puppies are treated. The staff are happy to see our pets (especially the new litters) and treat our dogs with gentle care so not to scare them. We love this hospital and appreciate everyone who works there!
Mary Beth L.
29 Jan 2019
REPORT
Although this vet is over 50 miles from our current home, we continue to return for the top-notch care. Dr. Menasco has always gone above and beyond to provide the highest quality care to our pets and...
Although this vet is over 50 miles from our current home, we continue to return for the top-notch care. Dr. Menasco has always gone above and beyond to provide the highest quality care to our pets and makes us feel like family. The office staff is helpful and they work very hard to try to accommodate requests for appointments in a timely manner. The pricing is very fair. Excellent veterinary practice!!
Caryn S.
23 Jan 2019
REPORT
I was refered to Powhatan Animal Hospital by a dear friend and animal advocate. She had nothing but nice thigs to say and especially about Dr. Morgan Menasco. We are on pets #2&3 with her!!! Needle...
I was refered to Powhatan Animal Hospital by a dear friend and animal advocate. She had nothing but nice thigs to say and especially about Dr. Morgan Menasco. We are on pets #2&3 with her!!! Needless to say we are happy with the ENTIRE staff. Always a friendly voice on the phone, smiles to greet us when we come in, and just an overall feeling that people are in the field they love. They truly care . CarynPowhatan VA
Lauren J.
13 Jan 2019
REPORT
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is th...
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is the only vet I've ever been to in my entire adult life. I won't be changing vets regardless.
Lauren Be Explorin' -.
13 Jan 2019
REPORT
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is th...
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is the only vet I've ever been to in my entire adult life. I won't be changing vets regardless.
Erica S.
19 Oct 2018
REPORT
I was a new patient, and my only constructive criticism would be that the front desk / check in staff could have been more engaging and energetic. They seemed to have fun talking among themselves, bu...
I was a new patient, and my only constructive criticism would be that the front desk / check in staff could have been more engaging and energetic. They seemed to have fun talking among themselves, but then seemed to turn that off when engaging with customers. When coming in with your fur baby, and feeling anxious about getting them taking care of, it would be really appreciated to have them be more engaged. Whoever answered the phone to make my appointment was very sweet and caring about my situation. The young man who took me back, was very pleasant, energetic, and even let me know there may be a wait due to a recent emergency. I really appreciated that information. ( I think his name was Joseph ) My visit with the doctor was good, but I did feel a little rushed, however I still think that was from the earlier emergency, and they were trying to probably catch back up. Overall I had a good experience.
Amy B.
8 Oct 2018
REPORT
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. They get very busy at times but since they are one of the larger vets in the c...
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. They get very busy at times but since they are one of the larger vets in the county, this kind of comes with the territory. Only issues we have ever had has been with the staff at front desk appearing frazzled when its extra busy. It doesn't bother me as we are all human but it may bother others. I can say we have loved our experiences at Powhatan Animal hospital and highly recommend it to anyone.
Joni J.
25 Sep 2018
REPORT
The remodel gives the building a much more professional and updated feel. Front end staff are always friendly. For some reason care credit frequently doesn't play well with their system. Reasonable pr...
The remodel gives the building a much more professional and updated feel. Front end staff are always friendly. For some reason care credit frequently doesn't play well with their system. Reasonable prices and they give a small discount to established customers. I've seen a few of the vets but try to only see Dr. Menasco when possible because she is so amazing and sweet. She helped us say goodbye to our dog in March after 2 years of treating her for evolving (and in the end escalated deteriorating) issues. A couple weeks ago when I brought my cat in to be seen I mentioned we might get a kitten and she recommended a rescue (who brings the kittens they find to Dr. Menasco for treatment). Within the week we brought home the perfect kitten for our family. I live 30 minutes from Powhatan Animal Hospital but I make this drive because they are definitely worth it in my opinion.
Kimberly C.
18 Jul 2018
REPORT
I began using Powhatan Animal Hospital at the beginning of 2016 after leaving another local vet (that I would not recommend) and in that time have gotten to know the Doctors, Techs, and Administrative...
I began using Powhatan Animal Hospital at the beginning of 2016 after leaving another local vet (that I would not recommend) and in that time have gotten to know the Doctors, Techs, and Administrative People pretty well. I am a breeder and have several dogs and some aging cats so I spend a fair amount of time in and out of the facility. I can say without a doubt that my animals have gotten the best care possible there. The staff is thorough and attentive, and caring. I lost 2 of my older cats during that time of various ailments and I genuinely appreciated how concerned and respectful they were during my time of loss, never rushed, and thoroughly answered all my questions. I can tell you because they are not my only vet (I also use some specialists) that the pricing on almost everything is extremely reasonable. If surgery is needed, the Drs are excellent and the prices are far better than in Richmond. They expanded their facilities during that time and added staff, so I rarely have a problem being seen even on short notice and sincerely appreciate their efforts. Always a pleasure...:)
Wendy Sipes
15 Jul 2018
REPORT
Staff is pleasant. However they wrote a script for my boyfriends dog that had to be fill at a pharmacy but they couldn't fill it till they could call them because the Dr. failed to put his script # on...
Staff is pleasant. However they wrote a script for my boyfriends dog that had to be fill at a pharmacy but they couldn't fill it till they could call them because the Dr. failed to put his script # on the prescription. Being that it was Sunday & we were leaving on vacation, we weren't able to get it filled. Very nice Doc's & nice clean office.
Emily Hobson
21 Jun 2018
REPORT
This is a large practice with so many staff that they are able to offer convenient hours. They will take your pet from you so you don't get to see how it is handled. That might be less stressful for...
This is a large practice with so many staff that they are able to offer convenient hours. They will take your pet from you so you don't get to see how it is handled. That might be less stressful for some owners, but others might prefer to see what is going on. Keep in mind that some pets will behave better without their owners with them. But, if you have any handling issues at home afterward, you will have no clue as to exactly why because you will not have seen the exact handling method used. If you have a treatment that requires followup, you might not see the same veterinarian you saw initially.
Sam Smith
15 Jun 2018
REPORT
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval ...
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval to extract 19 teeth at double the original quoted price. Manager later offers to 'see what he can do about cost'.... Comes back with an even higher quote for extraction even after offering to reduce the anesthesia cost.
Helping Hands is the place to go!!!
Sam S.
15 Jun 2018
REPORT
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval ...
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval to extract 19 teeth at double the original quoted price. Manager later offers to 'see what he can do about cost'.... Comes back with an even higher quote for extraction even after offering to reduce the anesthesia cost.Helping Hands is the place to go!!!
Rik Maybee
14 Jun 2018
REPORT
Very attentive to our dog's health needs year after year with caring, personal service. We are lucky to have this level of professional service in our small town.
Sunshine9575
13 Jun 2018
REPORT
I USED to (key word USED) take my dog here since he was a puppy, he's now almost 9 years old. Ever since they were bought out, it's been steadily going downhill! I will never take my dog to this vet e...
I USED to (key word USED) take my dog here since he was a puppy, he's now almost 9 years old. Ever since they were bought out, it's been steadily going downhill! I will never take my dog to this vet ever again! My dog had a spout of diarrhea for 4 days, when I called they acted like it was no big deal and when I asked if I could bring a sample in they said yes but that it would take 24-48 hours to get the result and that I would be notified with the results. I called other vet hospitals that day and they were all shocked to hear that they had to send the sample to a lab, most vet hospitals have that equipment in office! Those vet hospitals seemed more concerned about the well being of my dog, and they don't even know us! After waiting for 5 days for the results I CALLED and was told that test came back negative. Would have been nice to know, I have been worried about him for 5 days. Having that peace of mind would've been nice. Luckily my dogs diarrhea cleared up the next day after bringing in the sample -$20 down the drain. All they seem to care about is money and not the actual pets. Some of the front desk employees are super nice, but the lady I spoke to regarding the results seemed like I was a huge inconvenience, didn't sound friendly on the phone at all. I've never seen them love on my dog, pet my dog, and or even TALK to my dog. VERY DISAPPOINTED!!!!
Amy Barlow
29 May 2018
REPORT
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. We have loved our experiences at Powhatan Animal hospital and highly recommend...
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. We have loved our experiences at Powhatan Animal hospital and highly recommend it to anyone.
Linda H.
8 May 2018
REPORT
Horrible, uncaring, and unprofessional. My mother has been a loyal client for over 10 years, with her NINE pets. She moved 2 hours away, and has called THREE TIMES in the last 10 DAYS to request a tra...
Horrible, uncaring, and unprofessional. My mother has been a loyal client for over 10 years, with her NINE pets. She moved 2 hours away, and has called THREE TIMES in the last 10 DAYS to request a transfer of records to the new vet in her new town. Each time, she was assured it would be done "right away" by both male and female receptionists. NEVER HAPPENED. She even said on the 3rd call, "why can't you do this for me, do you require bribery?" Her two elderly dogs are now completely out of their medication. Mom's move was sudden and unplanned, so here we are with miserable and unmedicated dogs, and I absolutely can not believe she is being so mistreated and disregarded by this so-called animal hospital. SHAME ON YOU PEOPLE.
April Lynn
23 Apr 2018
REPORT
First of all, I miss the vet that wore the bow-tie!! I could never remember his name. Any way, he was amazing! After my boy went in to get fixed and ended having to go digging in his small intestines ...
First of all, I miss the vet that wore the bow-tie!! I could never remember his name. Any way, he was amazing! After my boy went in to get fixed and ended having to go digging in his small intestines to find the ball that did not drop; since that time he has been deathly scared. Mr. bow-tie took his time and had patience with my boy to regain his trust. He would sit on the floor and talk to my boy helping to ease his fear. My boy would come out from under the chair and go to him. It did not matter how long it took he stayed and waited for my boy. Since his leaving, we have had two other vets there, that I had explained my boy's fear. Neither of them seemed to give it much mind and one of those vets way of dealing with my boy was to have him put in a muzzle each time he was to come in. Saw his file in front of the front desk girl and asked her. She said he would have to have it on when he was in the back. Talk about traumatizing a dog that is already scared!! Needless to say, I will never take my boy back. That place has lost the patience, time and heart since the changing of hands. I have been going to them for so many years; took all my animals and fosters. I have included two photos. The first is the one my son took before the vet came in and the second is the one I took after the vet left from the quick impersonal examination.
Jazmin Yin
16 Mar 2018
REPORT
Great and fast services! Prices very everything is very affordable. I live in Chesterfield now, but I drive all the way to Powhatan for pet care; the facility is really nice.
Karen Walton
11 Mar 2018
REPORT
Nicest folks around. I drive past many vets to take my pup here. They took such good care of my Blue when she had surgery a while back. They didn't charge me an arm and a leg for it either. I won't be...
Nicest folks around. I drive past many vets to take my pup here. They took such good care of my Blue when she had surgery a while back. They didn't charge me an arm and a leg for it either. I won't be going anywhere else.
Anna Powers
1 Feb 2018
REPORT
Thank you for giving me the opportunity to give you my thoughts on Powhatan Animal hipHospital.
My husband and I are very happy with the service that they give to both of our little dogs. We have bee...
Thank you for giving me the opportunity to give you my thoughts on Powhatan Animal hipHospital.
My husband and I are very happy with the service that they give to both of our little dogs. We have been at other places where a ringing phone was more important than our pets. Please, continue to be the kind people that you are. We so appreciate you services.
MAX and LOLA. (Our pets)
Lora Humphreys
31 Jan 2018
REPORT
We have been coming to Powhatan Animal Hospital for years. We have seen a lot of the doctors here, and while we’ve never had a bad experience with any of them, we especially love Dr. Menasco & Dr. F...
We have been coming to Powhatan Animal Hospital for years. We have seen a lot of the doctors here, and while we’ve never had a bad experience with any of them, we especially love Dr. Menasco & Dr. Floyd. The hours at the hospital are awesome, and we have never had a problem getting an appointment promptly. I recommend this vet to all of my friends and family.
Kimberly Ann
10 Nov 2017
REPORT
So compassionate! We had to put our elder dog down and the staff was amazingly sympathetic but professional during such a heart wrenching experience. The card we got in the mail a few days later letti...
So compassionate! We had to put our elder dog down and the staff was amazingly sympathetic but professional during such a heart wrenching experience. The card we got in the mail a few days later letting us know they were thinking of our family was such a kind gesture!
Leslie T.
23 Oct 2017
REPORT
Love the services that you provide for my fur babies! They get tender loving care everytime they need anything done! Love this place! They are trust worthy and the best!!
Brandi Smith
31 May 2017
REPORT
Dr. Pinkleton and his staff were very attentive to our cat Sammie in a time of great need. Sammie was seen at the clinic for a large flesh wound on his arm, the skin was sewn together as best possible...
Dr. Pinkleton and his staff were very attentive to our cat Sammie in a time of great need. Sammie was seen at the clinic for a large flesh wound on his arm, the skin was sewn together as best possible leaving a small area where the skin would not stretch to heal on it's own. After a few weeks passed the wound would not close fully due to his activity and I took him in to be seen for a follow up. There the doctor recommended a skin graft, this procedure required his arm to be sewn into a small incision on his stomach. If successful it would mean there would be living skin that would attached to the arm and allow for full recovery.
The skin graft was successful and here is Sammie post several months post surgery and is happy and pain free thanks to the amazing staff and doctors at Powhatan Animal Hospital. I would highly recommend them to anyone. Their extensive knowledge of even the worst cases makes me trust even more in the small ones. Thank you for your service and dedication to serving our extended family.
Carol Hills
29 May 2017
REPORT
They saved my Dogs life and they are so caring.
tracy sill
18 Apr 2017
REPORT
I use to go here when Dr.Larrick was there. ..I had heard some stories of how it had gone down hill really bad since he left. I decided to go try them out and give them a chance..That was a joke. It w...
I use to go here when Dr.Larrick was there. ..I had heard some stories of how it had gone down hill really bad since he left. I decided to go try them out and give them a chance..That was a joke. It was the worse experience I have ever had. They are rude and so unprofessional, I will not be taken any of my animals back there and will be letting everyone I know in powhatan and surrounding areas that this is not a good place to take your pets...It's all about the money not your pets..
Christy W.
16 Feb 2017
REPORT
Dr.Floyd is awesome!! Everyone was pleasant, kind and informative from my first call to set up the appointment. I live in the D.C. Metro area but my sister lives in Powhatan. After a bad experience wi...
Dr.Floyd is awesome!! Everyone was pleasant, kind and informative from my first call to set up the appointment. I live in the D.C. Metro area but my sister lives in Powhatan. After a bad experience with my dogs vet in DC, I started bringing her to my sisters vet- Powhatan Animal Hospital. Dr Floyd gave me a lot of time, it felt unrushed and he answered all my questions, made thoughtful recommendations and I felt he really knew his stuff. He has excellent bed side manner. He provided options for treatment now and as her health deteriorates with age. At the end when I got the bill I was astonished. It was at least 150$ LESS than I was expecting to pay. The prices are so reasonable and the care far exceeded my expectations. If you love your animal as if it were part of your family (as I do) and demand the best, THIS IS WHERE YOU NEED TO COME!
ryan dickinson
8 Feb 2017
REPORT
This place is an absolute joke. I run a high profile grooming salon. In the areah. And a good majority. Of my clients vet with powhatan. Well used to at this point. All my costomer complain. About the...
This place is an absolute joke. I run a high profile grooming salon. In the areah. And a good majority. Of my clients vet with powhatan. Well used to at this point. All my costomer complain. About the crap service. And the lack. Of care given. I have to contact. This vet many occasion. During the week. To establish. Shot records. They leave u on hold 15 mins +. And are beyond rude. Once I was so frustrated. I asked to speek to the manager. She had the nerve to fight with me threaten me. And basically tell me she dosent care. I've had it up to here and recommend. All my clients that vet with them to switch. Just today another client who I had to turn away do to there neglect.
Ben Quinn
20 Jan 2017
REPORT
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my an...
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my animals again. When I was in the office, I told them that my dog was limping. After multiple tests and hundreds of dollars, I was assured by the vet that my dog was perfectly fine and that I had nothing to worry about. My dog continued to limp after this visit, and I eventually went to another vet to get a second opinion because he could barely walk. The second vet, armed with copies of the scans from Powhatan, knew immediately that my dog had torn his ACL and meniscus. After this visit, I called them Powhatan and confronted them about their lack of diagnosis and to this day they have refused to admit that they did anything wrong. Due to their lack of diagnosis and judgment on my pet, his left leg has suffered irreparable damage. He will permanently have issues because of this vet, even though he had surgery to repair the damage. Given the other vet options in the area, I would do whatever you can to avoid this place.
Benjamin Q.
20 Jan 2017
REPORT
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my an...
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my animals again. When I was in the office, I told them that my dog was limping. After multiple tests and hundreds of dollars, I was assured by the vet that my dog was perfectly fine and that I had nothing to worry about. My dog continued to limp after this visit, and I eventually went to another vet to get a second opinion because he could barely walk. The second vet, armed with copies of the scans from Powhatan, knew immediately that my dog had torn his ACL and meniscus. After this visit, I called them Powhatan and confronted them about their lack of diagnosis and to this day they have refused to admit that they did anything wrong. Due to their lack of diagnosis and judgment on my pet, his left leg has suffered irreparable damage. He will permanently have issues because of this vet, even though he had surgery to repair the damage. Given the other vet options in the area, I would do whatever you can to avoid this place.
Elizabeth Stjohn
17 Jan 2017
REPORT
I am absolutely sick of this practice. I've always taken all of my animals to Powhatan Animal Hospital but ever since the ownership has changed it's been downhill. We currently have 3 pets who have ...
I am absolutely sick of this practice. I've always taken all of my animals to Powhatan Animal Hospital but ever since the ownership has changed it's been downhill. We currently have 3 pets who have visited this practice and every single time they throw us for a loop. Oh surprise that 3 year vaccine you paid for last year is really only good for 1 year. Oh surprise, the quote we gave you on a phone didn't include any of our other required service charges, oops! Seems pretty standard that if a customer wants to know what it will cost the have a service performed that the quote should include all required charges for that service (i.e. antibiotics & anesthesia).
Alyssa Demitri
16 Jan 2017
REPORT
Best vet I've ever been to! They have VERY reasonable pricing, and all of the veterinarians rock!
Cindy Byers
9 Jan 2017
REPORT
I absolutely love the vet that takes care of my dog. he is very loving to her and she loves him too!
Shay G.
17 Aug 2016
REPORT
Staff is great! We've brought all of our animals here, before and after new doctors. Yes prices raised but they still are the best around. I'm very happy with they way they treat my animals and greet ...
Staff is great! We've brought all of our animals here, before and after new doctors. Yes prices raised but they still are the best around. I'm very happy with they way they treat my animals and greet us,one thing I will say is they do try to push extra stuff I know it's recommended but some I feel isn't needed. But what business doesn't do that?
Steve R.
12 Aug 2016
REPORT
We took our dog in 3 days ago because he and our other dog had a disagreement and he got the worst of it. The people greeting us were very nick. Once we saw a Doctor she was also nice. The problem cam...
We took our dog in 3 days ago because he and our other dog had a disagreement and he got the worst of it. The people greeting us were very nick. Once we saw a Doctor she was also nice. The problem came from the medications they gave us. He vomited 3 times this morning. We took him back and were told that 1 of the medications they gave was incorrect and it was causing the upset stomach. We asked if we would get a refund for that or would we get the new med for no charge as this was their mistake. We were told no refund and that if we wanted the new medication we would have to pay for it!This not about the money. In my opinion if they made the mistake we shouldn't have to pay for it.They will not be seeing us again.
Kayla W.
10 Jul 2016
REPORT
Ok, so they're a little more expensive than what I was used to paying at my old veterinarians office (not in Powhatan). With that being said, I have no quarrels with the price due to the awesome staff...
Ok, so they're a little more expensive than what I was used to paying at my old veterinarians office (not in Powhatan). With that being said, I have no quarrels with the price due to the awesome staff here. Both of my dogs get extremely nervous coming to the vet and I have been continually impressed with Dr Floyd's "bedside manner". He is never in a rush, always has time for questions and just generally has a very laid back demeneaor. This helps to put both myself and my babies at ease. The front desk staff is generally very friendly too, even under stress at busy times. Kate at the front is super sweet.
Elisabeth Parker
16 May 2016
REPORT
We have had nothing but wonderful experiences with the doctors and the staff here. They are caring, compassionate and truly go above and beyond. Great service without the high prices! Thank you Powha...
We have had nothing but wonderful experiences with the doctors and the staff here. They are caring, compassionate and truly go above and beyond. Great service without the high prices! Thank you Powhatan Animal Hospital!
Katie B.
20 Mar 2016
REPORT
I love the staff at Powhatan Animal Hospital! The ladies up front are super sweet and friendly! The lady I talked to on the phone was extremely helpful and was patient with all of my questions! I have...
I love the staff at Powhatan Animal Hospital! The ladies up front are super sweet and friendly! The lady I talked to on the phone was extremely helpful and was patient with all of my questions! I have seen several of the doctor in the past year and they are great! They took great care of my puppy and made me feel like she was in great hands. She is a little shy but the Doctor made sure to spend extra time with her to make her feel as comfortable as possible. The practice itself was super clean and did not have that normal animal hospital smell! I highly recommend going here!!!
Alex Collier
5 Dec 2015
REPORT
If I could give a lower rating I would. While Dr larreck was there I had to request him when ever I brought my dog in because all the other vets were just horrible. Now that he has retired the place ...
If I could give a lower rating I would. While Dr larreck was there I had to request him when ever I brought my dog in because all the other vets were just horrible. Now that he has retired the place has gone done even more. A friend took her dog in to have surgery and instead of stitches they used staples??? They ended up getting ripped out. Took the dog back stitched her and that was it. Didn't try to clean her up or anything. Very disappointed and disgusted with the staffing.
Kathryn Anderson
4 Sep 2015
REPORT
I took my flealess cat in for a rabies shot and now I'm battling an infestation. All while he's been on their flea medication. Finally switched him to that new flea collar now I'm just trying to get t...
I took my flealess cat in for a rabies shot and now I'm battling an infestation. All while he's been on their flea medication. Finally switched him to that new flea collar now I'm just trying to get the fleas out of the house.
Michelle Gillen
10 Jul 2015
REPORT
I've been using this vet office for the past year for my two Great Pyrenees. They have great 'bedside' manner, usually run on time, answers all my questions, and show genuine concern for my dogs. I ha...
I've been using this vet office for the past year for my two Great Pyrenees. They have great 'bedside' manner, usually run on time, answers all my questions, and show genuine concern for my dogs. I have nothing bad to say about this office and think they are a great value. Powhatan is lucky to have such an excellent vet office.
Bunky Childress
31 Mar 2014
REPORT
My dogs and I have used this facility for more than 20 years, so it's obvious that we are more than satisfied with the staff there. Without exception, they are sensitive to the needs of both their an...
My dogs and I have used this facility for more than 20 years, so it's obvious that we are more than satisfied with the staff there. Without exception, they are sensitive to the needs of both their animal patients and their Animal Parents. Whether it's a well-puppy examination, or the final visit for a beloved companion, we have always been treated with the utmost kindness, respect and efficiency.
I can't offer sufficient verbal praise, so I'll give you a personal example that will shed some light on our feelings regarding Powhatan Animal Hospital. After living in Chesterfield for 25+ years, we moved to Hanover. With that move the distance from home to P.A.H. jumped from a 20 mile round trip to one of just over 90 miles. As needed, we still make that trip.
Bob Childress
David A.
31 Mar 2013
REPORT
Should be 0 stars! RUDE people. The lady who answered the phone is a moron and was incredibly rude to my Mother, after she got her new puppy of 8 weeks. Refused to allow us to pick the doctor we wante...
Should be 0 stars! RUDE people. The lady who answered the phone is a moron and was incredibly rude to my Mother, after she got her new puppy of 8 weeks. Refused to allow us to pick the doctor we wanted and was like a robot with an attitude on the phone.Powhatan Animal Clinic Staff = RUDE and unprofessional. Gross people!
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(804) 598-3168
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
08:00AM-13:00PM
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Powhatan Animal Hospital
Powhatan, Virginia
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
08:00AM-13:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Reviews
Amber
14 Aug 2021
We've spent thousands of dollars here over the past 5+years but never again. We trusted our vet to do what was best for our pets. They let us down and our sweet little kitty paid for that with her lif...
We've spent thousands of dollars here over the past 5+years but never again. We trusted our vet to do what was best for our pets. They let us down and our sweet little kitty paid for that with her life. She had surgery to remove tumors, before surgery we asked about life expectancy as we didn't want to put her through surgery unnecessarily and we were told that even for cancerous tumors she'd live a long life. We opted for the surgery after that. AFTER surgery and confirmation that the tumors were cancerous, I asked again about life expectancy and if there was anything else (radiation,chemo, etc) we needed to do as a follow up. I was told no and she was good to go. Hardly a month later we were at a different emergency vet putting our sweet girl to sleep...and are told she definitely should've been referred to a veterinary oncologist after her surgery to try to prevent further spread of cancer.
Our sweet girl could've been saved had they directed us to get her the correct treatment.
After switching to another vet, we were told the treatment our other cat had had (tooth removal for chronic mouth infections) was completely unnecessary. He's now on an excellent medication regime and is thriving.
They may be cheaper than other locations, but we've spent way more correcting their mistakes. And speaking of cheaper, they gave us a supplement to prevent UTI's in our elderly cat for $30. We peeled the prescription label and it is just an over the counter joint supplement that's $15 at any pet store.
Connie
15 May 2021
This is the worst place you could ever bring your pet to, the staff is rude inconsiderate and don’t care about the animals or the people who help keep them in business. I waited over two hours for the...
This is the worst place you could ever bring your pet to, the staff is rude inconsiderate and don’t care about the animals or the people who help keep them in business. I waited over two hours for their mistake and got no apology, just got told in a rude way “this is a hospital” as if I knew that I would wait 2 1/2 hours to see a vet with an appointment that I scheduled weeks before. The vet that saw my dog never submitted the lab work as I called back two days later and asked if she approved the heart pill only to find out the lab work was never submitted. What a crappy uncaring professional! I’ve been going to Powhatan animal hospital with my dog for over six years, the past year or two I noticed a huge change in the service and my dog became extremely nervous to go there. Needless to say I will no longer support this place with my dollars to help keep such rotten people and rotten business in service. Be aware if your animals suddenly hates going there it’s because how the dog is being treated behind closed doors.
Josh B.
14 Feb 2019
Killed my cat so unless you want a dead animal coming back to you I'd advise going somewhere else
Marlo S.
31 Jan 2019
We have been bringing our animals to Powhatan Animal Hospital for years. We came to them even back when it took us a long time to drive there when we lived quite a distance away. We now are closer a...
We have been bringing our animals to Powhatan Animal Hospital for years. We came to them even back when it took us a long time to drive there when we lived quite a distance away. We now are closer and absolutely love the way our older dogs and puppies are treated. The staff are happy to see our pets (especially the new litters) and treat our dogs with gentle care so not to scare them. We love this hospital and appreciate everyone who works there!
Mary Beth L.
29 Jan 2019
Although this vet is over 50 miles from our current home, we continue to return for the top-notch care. Dr. Menasco has always gone above and beyond to provide the highest quality care to our pets and...
Although this vet is over 50 miles from our current home, we continue to return for the top-notch care. Dr. Menasco has always gone above and beyond to provide the highest quality care to our pets and makes us feel like family. The office staff is helpful and they work very hard to try to accommodate requests for appointments in a timely manner. The pricing is very fair. Excellent veterinary practice!!
Caryn S.
23 Jan 2019
I was refered to Powhatan Animal Hospital by a dear friend and animal advocate. She had nothing but nice thigs to say and especially about Dr. Morgan Menasco. We are on pets #2&3 with her!!! Needle...
I was refered to Powhatan Animal Hospital by a dear friend and animal advocate. She had nothing but nice thigs to say and especially about Dr. Morgan Menasco. We are on pets #2&3 with her!!! Needless to say we are happy with the ENTIRE staff. Always a friendly voice on the phone, smiles to greet us when we come in, and just an overall feeling that people are in the field they love. They truly care . CarynPowhatan VA
Lauren J.
13 Jan 2019
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is th...
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is the only vet I've ever been to in my entire adult life. I won't be changing vets regardless.
Lauren Be Explorin' -.
13 Jan 2019
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is th...
I take my animals here, it's right up the street from my house. Everyone there is super nice, friendly, courteous, they truly care about the animals. However, it's not cheap, but then again this is the only vet I've ever been to in my entire adult life. I won't be changing vets regardless.
Erica S.
19 Oct 2018
I was a new patient, and my only constructive criticism would be that the front desk / check in staff could have been more engaging and energetic. They seemed to have fun talking among themselves, bu...
I was a new patient, and my only constructive criticism would be that the front desk / check in staff could have been more engaging and energetic. They seemed to have fun talking among themselves, but then seemed to turn that off when engaging with customers. When coming in with your fur baby, and feeling anxious about getting them taking care of, it would be really appreciated to have them be more engaged. Whoever answered the phone to make my appointment was very sweet and caring about my situation. The young man who took me back, was very pleasant, energetic, and even let me know there may be a wait due to a recent emergency. I really appreciated that information. ( I think his name was Joseph ) My visit with the doctor was good, but I did feel a little rushed, however I still think that was from the earlier emergency, and they were trying to probably catch back up. Overall I had a good experience.
Amy B.
8 Oct 2018
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. They get very busy at times but since they are one of the larger vets in the c...
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. They get very busy at times but since they are one of the larger vets in the county, this kind of comes with the territory. Only issues we have ever had has been with the staff at front desk appearing frazzled when its extra busy. It doesn't bother me as we are all human but it may bother others. I can say we have loved our experiences at Powhatan Animal hospital and highly recommend it to anyone.
Joni J.
25 Sep 2018
The remodel gives the building a much more professional and updated feel. Front end staff are always friendly. For some reason care credit frequently doesn't play well with their system. Reasonable pr...
The remodel gives the building a much more professional and updated feel. Front end staff are always friendly. For some reason care credit frequently doesn't play well with their system. Reasonable prices and they give a small discount to established customers. I've seen a few of the vets but try to only see Dr. Menasco when possible because she is so amazing and sweet. She helped us say goodbye to our dog in March after 2 years of treating her for evolving (and in the end escalated deteriorating) issues. A couple weeks ago when I brought my cat in to be seen I mentioned we might get a kitten and she recommended a rescue (who brings the kittens they find to Dr. Menasco for treatment). Within the week we brought home the perfect kitten for our family. I live 30 minutes from Powhatan Animal Hospital but I make this drive because they are definitely worth it in my opinion.
Kimberly C.
18 Jul 2018
I began using Powhatan Animal Hospital at the beginning of 2016 after leaving another local vet (that I would not recommend) and in that time have gotten to know the Doctors, Techs, and Administrative...
I began using Powhatan Animal Hospital at the beginning of 2016 after leaving another local vet (that I would not recommend) and in that time have gotten to know the Doctors, Techs, and Administrative People pretty well. I am a breeder and have several dogs and some aging cats so I spend a fair amount of time in and out of the facility. I can say without a doubt that my animals have gotten the best care possible there. The staff is thorough and attentive, and caring. I lost 2 of my older cats during that time of various ailments and I genuinely appreciated how concerned and respectful they were during my time of loss, never rushed, and thoroughly answered all my questions. I can tell you because they are not my only vet (I also use some specialists) that the pricing on almost everything is extremely reasonable. If surgery is needed, the Drs are excellent and the prices are far better than in Richmond. They expanded their facilities during that time and added staff, so I rarely have a problem being seen even on short notice and sincerely appreciate their efforts. Always a pleasure...:)
Wendy Sipes
15 Jul 2018
Staff is pleasant. However they wrote a script for my boyfriends dog that had to be fill at a pharmacy but they couldn't fill it till they could call them because the Dr. failed to put his script # on...
Staff is pleasant. However they wrote a script for my boyfriends dog that had to be fill at a pharmacy but they couldn't fill it till they could call them because the Dr. failed to put his script # on the prescription. Being that it was Sunday & we were leaving on vacation, we weren't able to get it filled. Very nice Doc's & nice clean office.
Emily Hobson
21 Jun 2018
This is a large practice with so many staff that they are able to offer convenient hours. They will take your pet from you so you don't get to see how it is handled. That might be less stressful for...
This is a large practice with so many staff that they are able to offer convenient hours. They will take your pet from you so you don't get to see how it is handled. That might be less stressful for some owners, but others might prefer to see what is going on. Keep in mind that some pets will behave better without their owners with them. But, if you have any handling issues at home afterward, you will have no clue as to exactly why because you will not have seen the exact handling method used. If you have a treatment that requires followup, you might not see the same veterinarian you saw initially.
Sam Smith
15 Jun 2018
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval ...
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval to extract 19 teeth at double the original quoted price. Manager later offers to 'see what he can do about cost'.... Comes back with an even higher quote for extraction even after offering to reduce the anesthesia cost.
Helping Hands is the place to go!!!
Sam S.
15 Jun 2018
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval ...
Was given quote for spay and teeth cleaning but at no time was quoted what tooth extraction would be or that it may be necessary. Dog's on the table under anesthesia and they call me to get approval to extract 19 teeth at double the original quoted price. Manager later offers to 'see what he can do about cost'.... Comes back with an even higher quote for extraction even after offering to reduce the anesthesia cost.Helping Hands is the place to go!!!
Rik Maybee
14 Jun 2018
Very attentive to our dog's health needs year after year with caring, personal service. We are lucky to have this level of professional service in our small town.
Sunshine9575
13 Jun 2018
I USED to (key word USED) take my dog here since he was a puppy, he's now almost 9 years old. Ever since they were bought out, it's been steadily going downhill! I will never take my dog to this vet e...
I USED to (key word USED) take my dog here since he was a puppy, he's now almost 9 years old. Ever since they were bought out, it's been steadily going downhill! I will never take my dog to this vet ever again! My dog had a spout of diarrhea for 4 days, when I called they acted like it was no big deal and when I asked if I could bring a sample in they said yes but that it would take 24-48 hours to get the result and that I would be notified with the results. I called other vet hospitals that day and they were all shocked to hear that they had to send the sample to a lab, most vet hospitals have that equipment in office! Those vet hospitals seemed more concerned about the well being of my dog, and they don't even know us! After waiting for 5 days for the results I CALLED and was told that test came back negative. Would have been nice to know, I have been worried about him for 5 days. Having that peace of mind would've been nice. Luckily my dogs diarrhea cleared up the next day after bringing in the sample -$20 down the drain. All they seem to care about is money and not the actual pets. Some of the front desk employees are super nice, but the lady I spoke to regarding the results seemed like I was a huge inconvenience, didn't sound friendly on the phone at all. I've never seen them love on my dog, pet my dog, and or even TALK to my dog. VERY DISAPPOINTED!!!!
Amy Barlow
29 May 2018
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. We have loved our experiences at Powhatan Animal hospital and highly recommend...
The staff and doctors are all so helpful and friendly. We started coming here because of a bad experience at another vet. We have loved our experiences at Powhatan Animal hospital and highly recommend it to anyone.
Linda H.
8 May 2018
Horrible, uncaring, and unprofessional. My mother has been a loyal client for over 10 years, with her NINE pets. She moved 2 hours away, and has called THREE TIMES in the last 10 DAYS to request a tra...
Horrible, uncaring, and unprofessional. My mother has been a loyal client for over 10 years, with her NINE pets. She moved 2 hours away, and has called THREE TIMES in the last 10 DAYS to request a transfer of records to the new vet in her new town. Each time, she was assured it would be done "right away" by both male and female receptionists. NEVER HAPPENED. She even said on the 3rd call, "why can't you do this for me, do you require bribery?" Her two elderly dogs are now completely out of their medication. Mom's move was sudden and unplanned, so here we are with miserable and unmedicated dogs, and I absolutely can not believe she is being so mistreated and disregarded by this so-called animal hospital. SHAME ON YOU PEOPLE.
April Lynn
23 Apr 2018
First of all, I miss the vet that wore the bow-tie!! I could never remember his name. Any way, he was amazing! After my boy went in to get fixed and ended having to go digging in his small intestines ...
First of all, I miss the vet that wore the bow-tie!! I could never remember his name. Any way, he was amazing! After my boy went in to get fixed and ended having to go digging in his small intestines to find the ball that did not drop; since that time he has been deathly scared. Mr. bow-tie took his time and had patience with my boy to regain his trust. He would sit on the floor and talk to my boy helping to ease his fear. My boy would come out from under the chair and go to him. It did not matter how long it took he stayed and waited for my boy. Since his leaving, we have had two other vets there, that I had explained my boy's fear. Neither of them seemed to give it much mind and one of those vets way of dealing with my boy was to have him put in a muzzle each time he was to come in. Saw his file in front of the front desk girl and asked her. She said he would have to have it on when he was in the back. Talk about traumatizing a dog that is already scared!! Needless to say, I will never take my boy back. That place has lost the patience, time and heart since the changing of hands. I have been going to them for so many years; took all my animals and fosters. I have included two photos. The first is the one my son took before the vet came in and the second is the one I took after the vet left from the quick impersonal examination.
Jazmin Yin
16 Mar 2018
Great and fast services! Prices very everything is very affordable. I live in Chesterfield now, but I drive all the way to Powhatan for pet care; the facility is really nice.
Karen Walton
11 Mar 2018
Nicest folks around. I drive past many vets to take my pup here. They took such good care of my Blue when she had surgery a while back. They didn't charge me an arm and a leg for it either. I won't be...
Nicest folks around. I drive past many vets to take my pup here. They took such good care of my Blue when she had surgery a while back. They didn't charge me an arm and a leg for it either. I won't be going anywhere else.
Anna Powers
1 Feb 2018
Thank you for giving me the opportunity to give you my thoughts on Powhatan Animal hipHospital.
My husband and I are very happy with the service that they give to both of our little dogs. We have bee...
Thank you for giving me the opportunity to give you my thoughts on Powhatan Animal hipHospital.
My husband and I are very happy with the service that they give to both of our little dogs. We have been at other places where a ringing phone was more important than our pets. Please, continue to be the kind people that you are. We so appreciate you services.
MAX and LOLA. (Our pets)
Lora Humphreys
31 Jan 2018
We have been coming to Powhatan Animal Hospital for years. We have seen a lot of the doctors here, and while we’ve never had a bad experience with any of them, we especially love Dr. Menasco & Dr. F...
We have been coming to Powhatan Animal Hospital for years. We have seen a lot of the doctors here, and while we’ve never had a bad experience with any of them, we especially love Dr. Menasco & Dr. Floyd. The hours at the hospital are awesome, and we have never had a problem getting an appointment promptly. I recommend this vet to all of my friends and family.
Kimberly Ann
10 Nov 2017
So compassionate! We had to put our elder dog down and the staff was amazingly sympathetic but professional during such a heart wrenching experience. The card we got in the mail a few days later letti...
So compassionate! We had to put our elder dog down and the staff was amazingly sympathetic but professional during such a heart wrenching experience. The card we got in the mail a few days later letting us know they were thinking of our family was such a kind gesture!
Leslie T.
23 Oct 2017
Love the services that you provide for my fur babies! They get tender loving care everytime they need anything done! Love this place! They are trust worthy and the best!!
Brandi Smith
31 May 2017
Dr. Pinkleton and his staff were very attentive to our cat Sammie in a time of great need. Sammie was seen at the clinic for a large flesh wound on his arm, the skin was sewn together as best possible...
Dr. Pinkleton and his staff were very attentive to our cat Sammie in a time of great need. Sammie was seen at the clinic for a large flesh wound on his arm, the skin was sewn together as best possible leaving a small area where the skin would not stretch to heal on it's own. After a few weeks passed the wound would not close fully due to his activity and I took him in to be seen for a follow up. There the doctor recommended a skin graft, this procedure required his arm to be sewn into a small incision on his stomach. If successful it would mean there would be living skin that would attached to the arm and allow for full recovery.
The skin graft was successful and here is Sammie post several months post surgery and is happy and pain free thanks to the amazing staff and doctors at Powhatan Animal Hospital. I would highly recommend them to anyone. Their extensive knowledge of even the worst cases makes me trust even more in the small ones. Thank you for your service and dedication to serving our extended family.
Carol Hills
29 May 2017
They saved my Dogs life and they are so caring.
tracy sill
18 Apr 2017
I use to go here when Dr.Larrick was there. ..I had heard some stories of how it had gone down hill really bad since he left. I decided to go try them out and give them a chance..That was a joke. It w...
I use to go here when Dr.Larrick was there. ..I had heard some stories of how it had gone down hill really bad since he left. I decided to go try them out and give them a chance..That was a joke. It was the worse experience I have ever had. They are rude and so unprofessional, I will not be taken any of my animals back there and will be letting everyone I know in powhatan and surrounding areas that this is not a good place to take your pets...It's all about the money not your pets..
Christy W.
16 Feb 2017
Dr.Floyd is awesome!! Everyone was pleasant, kind and informative from my first call to set up the appointment. I live in the D.C. Metro area but my sister lives in Powhatan. After a bad experience wi...
Dr.Floyd is awesome!! Everyone was pleasant, kind and informative from my first call to set up the appointment. I live in the D.C. Metro area but my sister lives in Powhatan. After a bad experience with my dogs vet in DC, I started bringing her to my sisters vet- Powhatan Animal Hospital. Dr Floyd gave me a lot of time, it felt unrushed and he answered all my questions, made thoughtful recommendations and I felt he really knew his stuff. He has excellent bed side manner. He provided options for treatment now and as her health deteriorates with age. At the end when I got the bill I was astonished. It was at least 150$ LESS than I was expecting to pay. The prices are so reasonable and the care far exceeded my expectations. If you love your animal as if it were part of your family (as I do) and demand the best, THIS IS WHERE YOU NEED TO COME!
ryan dickinson
8 Feb 2017
This place is an absolute joke. I run a high profile grooming salon. In the areah. And a good majority. Of my clients vet with powhatan. Well used to at this point. All my costomer complain. About the...
This place is an absolute joke. I run a high profile grooming salon. In the areah. And a good majority. Of my clients vet with powhatan. Well used to at this point. All my costomer complain. About the crap service. And the lack. Of care given. I have to contact. This vet many occasion. During the week. To establish. Shot records. They leave u on hold 15 mins +. And are beyond rude. Once I was so frustrated. I asked to speek to the manager. She had the nerve to fight with me threaten me. And basically tell me she dosent care. I've had it up to here and recommend. All my clients that vet with them to switch. Just today another client who I had to turn away do to there neglect.
Ben Quinn
20 Jan 2017
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my an...
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my animals again. When I was in the office, I told them that my dog was limping. After multiple tests and hundreds of dollars, I was assured by the vet that my dog was perfectly fine and that I had nothing to worry about. My dog continued to limp after this visit, and I eventually went to another vet to get a second opinion because he could barely walk. The second vet, armed with copies of the scans from Powhatan, knew immediately that my dog had torn his ACL and meniscus. After this visit, I called them Powhatan and confronted them about their lack of diagnosis and to this day they have refused to admit that they did anything wrong. Due to their lack of diagnosis and judgment on my pet, his left leg has suffered irreparable damage. He will permanently have issues because of this vet, even though he had surgery to repair the damage. Given the other vet options in the area, I would do whatever you can to avoid this place.
Benjamin Q.
20 Jan 2017
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my an...
DO WHATEVER YOU CAN TO AVOID THIS CARELESS VET. My dog was seen at the Powhatan Animal Hospital in February of 2016, and that will be the last time that they will ever be allowed to touch any of my animals again. When I was in the office, I told them that my dog was limping. After multiple tests and hundreds of dollars, I was assured by the vet that my dog was perfectly fine and that I had nothing to worry about. My dog continued to limp after this visit, and I eventually went to another vet to get a second opinion because he could barely walk. The second vet, armed with copies of the scans from Powhatan, knew immediately that my dog had torn his ACL and meniscus. After this visit, I called them Powhatan and confronted them about their lack of diagnosis and to this day they have refused to admit that they did anything wrong. Due to their lack of diagnosis and judgment on my pet, his left leg has suffered irreparable damage. He will permanently have issues because of this vet, even though he had surgery to repair the damage. Given the other vet options in the area, I would do whatever you can to avoid this place.
Elizabeth Stjohn
17 Jan 2017
I am absolutely sick of this practice. I've always taken all of my animals to Powhatan Animal Hospital but ever since the ownership has changed it's been downhill. We currently have 3 pets who have ...
I am absolutely sick of this practice. I've always taken all of my animals to Powhatan Animal Hospital but ever since the ownership has changed it's been downhill. We currently have 3 pets who have visited this practice and every single time they throw us for a loop. Oh surprise that 3 year vaccine you paid for last year is really only good for 1 year. Oh surprise, the quote we gave you on a phone didn't include any of our other required service charges, oops! Seems pretty standard that if a customer wants to know what it will cost the have a service performed that the quote should include all required charges for that service (i.e. antibiotics & anesthesia).
Alyssa Demitri
16 Jan 2017
Best vet I've ever been to! They have VERY reasonable pricing, and all of the veterinarians rock!
Cindy Byers
9 Jan 2017
I absolutely love the vet that takes care of my dog. he is very loving to her and she loves him too!
Shay G.
17 Aug 2016
Staff is great! We've brought all of our animals here, before and after new doctors. Yes prices raised but they still are the best around. I'm very happy with they way they treat my animals and greet ...
Staff is great! We've brought all of our animals here, before and after new doctors. Yes prices raised but they still are the best around. I'm very happy with they way they treat my animals and greet us,one thing I will say is they do try to push extra stuff I know it's recommended but some I feel isn't needed. But what business doesn't do that?
Steve R.
12 Aug 2016
We took our dog in 3 days ago because he and our other dog had a disagreement and he got the worst of it. The people greeting us were very nick. Once we saw a Doctor she was also nice. The problem cam...
We took our dog in 3 days ago because he and our other dog had a disagreement and he got the worst of it. The people greeting us were very nick. Once we saw a Doctor she was also nice. The problem came from the medications they gave us. He vomited 3 times this morning. We took him back and were told that 1 of the medications they gave was incorrect and it was causing the upset stomach. We asked if we would get a refund for that or would we get the new med for no charge as this was their mistake. We were told no refund and that if we wanted the new medication we would have to pay for it!This not about the money. In my opinion if they made the mistake we shouldn't have to pay for it.They will not be seeing us again.
Kayla W.
10 Jul 2016
Ok, so they're a little more expensive than what I was used to paying at my old veterinarians office (not in Powhatan). With that being said, I have no quarrels with the price due to the awesome staff...
Ok, so they're a little more expensive than what I was used to paying at my old veterinarians office (not in Powhatan). With that being said, I have no quarrels with the price due to the awesome staff here. Both of my dogs get extremely nervous coming to the vet and I have been continually impressed with Dr Floyd's "bedside manner". He is never in a rush, always has time for questions and just generally has a very laid back demeneaor. This helps to put both myself and my babies at ease. The front desk staff is generally very friendly too, even under stress at busy times. Kate at the front is super sweet.
Elisabeth Parker
16 May 2016
We have had nothing but wonderful experiences with the doctors and the staff here. They are caring, compassionate and truly go above and beyond. Great service without the high prices! Thank you Powha...
We have had nothing but wonderful experiences with the doctors and the staff here. They are caring, compassionate and truly go above and beyond. Great service without the high prices! Thank you Powhatan Animal Hospital!
Katie B.
20 Mar 2016
I love the staff at Powhatan Animal Hospital! The ladies up front are super sweet and friendly! The lady I talked to on the phone was extremely helpful and was patient with all of my questions! I have...
I love the staff at Powhatan Animal Hospital! The ladies up front are super sweet and friendly! The lady I talked to on the phone was extremely helpful and was patient with all of my questions! I have seen several of the doctor in the past year and they are great! They took great care of my puppy and made me feel like she was in great hands. She is a little shy but the Doctor made sure to spend extra time with her to make her feel as comfortable as possible. The practice itself was super clean and did not have that normal animal hospital smell! I highly recommend going here!!!
Alex Collier
5 Dec 2015
If I could give a lower rating I would. While Dr larreck was there I had to request him when ever I brought my dog in because all the other vets were just horrible. Now that he has retired the place ...
If I could give a lower rating I would. While Dr larreck was there I had to request him when ever I brought my dog in because all the other vets were just horrible. Now that he has retired the place has gone done even more. A friend took her dog in to have surgery and instead of stitches they used staples??? They ended up getting ripped out. Took the dog back stitched her and that was it. Didn't try to clean her up or anything. Very disappointed and disgusted with the staffing.
Kathryn Anderson
4 Sep 2015
I took my flealess cat in for a rabies shot and now I'm battling an infestation. All while he's been on their flea medication. Finally switched him to that new flea collar now I'm just trying to get t...
I took my flealess cat in for a rabies shot and now I'm battling an infestation. All while he's been on their flea medication. Finally switched him to that new flea collar now I'm just trying to get the fleas out of the house.
Michelle Gillen
10 Jul 2015
I've been using this vet office for the past year for my two Great Pyrenees. They have great 'bedside' manner, usually run on time, answers all my questions, and show genuine concern for my dogs. I ha...
I've been using this vet office for the past year for my two Great Pyrenees. They have great 'bedside' manner, usually run on time, answers all my questions, and show genuine concern for my dogs. I have nothing bad to say about this office and think they are a great value. Powhatan is lucky to have such an excellent vet office.
Bunky Childress
31 Mar 2014
My dogs and I have used this facility for more than 20 years, so it's obvious that we are more than satisfied with the staff there. Without exception, they are sensitive to the needs of both their an...
My dogs and I have used this facility for more than 20 years, so it's obvious that we are more than satisfied with the staff there. Without exception, they are sensitive to the needs of both their animal patients and their Animal Parents. Whether it's a well-puppy examination, or the final visit for a beloved companion, we have always been treated with the utmost kindness, respect and efficiency.
I can't offer sufficient verbal praise, so I'll give you a personal example that will shed some light on our feelings regarding Powhatan Animal Hospital. After living in Chesterfield for 25+ years, we moved to Hanover. With that move the distance from home to P.A.H. jumped from a 20 mile round trip to one of just over 90 miles. As needed, we still make that trip.
Bob Childress
David A.
31 Mar 2013
Should be 0 stars! RUDE people. The lady who answered the phone is a moron and was incredibly rude to my Mother, after she got her new puppy of 8 weeks. Refused to allow us to pick the doctor we wante...
Should be 0 stars! RUDE people. The lady who answered the phone is a moron and was incredibly rude to my Mother, after she got her new puppy of 8 weeks. Refused to allow us to pick the doctor we wanted and was like a robot with an attitude on the phone.Powhatan Animal Clinic Staff = RUDE and unprofessional. Gross people!
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