Horrible, uncaring, and unprofessional. My mother has been a loyal client for over 10 years, with her NINE pets. She moved 2 hours away, and has called THREE TIMES in the last 10 DAYS to request a tra... Read More
Horrible, uncaring, and unprofessional. My mother has been a loyal client for over 10 years, with her NINE pets. She moved 2 hours away, and has called THREE TIMES in the last 10 DAYS to request a transfer of records to the new vet in her new town. Each time, she was assured it would be done "right away" by both male and female receptionists. NEVER HAPPENED. She even said on the 3rd call, "why can't you do this for me, do you require bribery?" Her two elderly dogs are now completely out of their medication. Mom's move was sudden and unplanned, so here we are with miserable and unmedicated dogs, and I absolutely can not believe she is being so mistreated and disregarded by this so-called animal hospital. SHAME ON YOU PEOPLE. Read Less