I used to love this practice, and was a customer for years. The amazing Dr. Teague, retired and sold his practice to another veterinarian, and patient care, and general service has gone down hill sinc... Read More
I used to love this practice, and was a customer for years. The amazing Dr. Teague, retired and sold his practice to another veterinarian, and patient care, and general service has gone down hill since. After my most recent visit I have decided to move on and find a new vet. I took my 3 year old pitbull Shadow in for a skin rash, was seen by Dr. Dolan, who wanted to put her on 3 different meds, based on what it could be VS. attempting to test to find out what it actually was. A simply skin scrap would tell her if it was mites, she wanted to give her the shot in case it was mites, i declined and asked for the test first. The test showed no mite activity, so i am glad i declined the unnecessary chemicals being administered to my pet. Then she prescribed prednisone in case its allergies, and and antibiotic in case its something else. I went ahead and trusted the medical professional, within 3 days the dog started vomiting and diarrhea all over the house, from the antibiotics upsetting the natural balance of her GI tract, and skin rash was no better. I called an informed them of my troubles, and also informed I was pulling her off meds bc if anything she was worse not better. I received no apology, no follow up call to check in, simply silence. I put her on probiotics from the vitamin shoppe, and started benedryl a few days later as needed, to treat allergies, shes doing somewhat better, still has skin issues, but benedryl helps a little and doesn't upset her tummy. I really need a vet that tries to treat the source not the symptom, and doesn't immediately prescribe a bunch of things without even diagnosing. After I called back to complain Dr. Hall (the new owner), did call back, but instead of trying to listen to my concerns in a professional manner he just kept stroking his own ego by telling me what a great practice he owned, and how much better it is now that he took over. Never once an apology the dog was worse, or even concern for her well being. I would have at least expected him to offer a second opinion as the owner of the practice. I also notice how much morale among his office staff has gone down since he took over. No one seems happy with their jobs anymore, and you can feel the chaos when you walk in of the entire staff being overworked. I am so saddened to know what this practice once was, and to see where it is now, in addition to feeling taken advantage of financially after spending over $100 for them to make my dog sicker. I truly do hope this helps someone reading this from getting taken advantage of like me and my dog. Read Less