I really love the dog we adopted from here! We are definitely in for some good times with her funny personality. The staff was phenomenal, they did a meet and greet to introduce our dog to her and things went great. They warned us about changes in diet and activity. She was spayed and had been on medicine. This was totally worth it. Thank you Read Less

I visited the shelter yesterday, and although I came out empty handed, I was impressed by the work being done there. God bless everyone working there for the great work they are doing! Highly recommended. Read Less

Best experience adopting our dog and they do such amazing work. They have friendly staff and volunteersnthat are so knowledgeable about each animal and if they don't know the answer to a question, they're honest about it and try to find out for you. We love our dog and were so happy we found such an awesome no-kill shelter to support going forward. We're so lucky to have our handsome pup! Read Less

Richmond Animal Care and Control is the best! They really love the job they do and it shows. They are so patient and helpful with the humans who come in to adopt animals from them, like me There is 1 small problem to beware of ... you are going to want to adopt them ALL The adoption process is quick and simple. They are always offering reduce adoption price specials. If ya can't adopt but still live animals consider donating or attending 1 of their many functions to raise awareness and funds. to take care of all the special animals who come thru their doors.Read Less

This was a great experience!! I called about a dog I had seen online, and the lady who answered was super sweet and told me that she was available and that I should come in to meet her! I got to spend a lot of time with the dog I was interested in to get to know her and make sure she was a good fit. I filled out a simple application, and they requested that I bring my second dog down to the shelter to meet her and make sure they got along. After that meeting I paid her adoption fee, which was very reasonable, and took her right home. She had not been spayed yet, so they gave me a date to bring her back for it to be done for free. This shelter is doing great work, and has the friendliest staff! The give great support to their adopters and are always willing to answer questions. Read Less

So excited to get our new dog I brought my other dog and baby in to meet like I was told only to find out the dog was adopted out from under me even though I had already put in my application. Though I do understand these things happen I was really looking forward to being able to bring him home but beyond that the lady who I spoke with Nessa I believe was more than less helpful, rude, and seemed to try to just want me gone. didn't offer to let me meet with or see any other dogs, didn't even say sorry knowing I came all the way from colonial heights. I would think she be a little more understanding and helpful and even try to get another dog a good home but nope just wanted us gone. The day before when I met and put in my app for the dog everyone was beyond helpful And so polite and friendly, complete opposite today. Just sad disappointing and I won't even risk traveling that far just to be let down treated rudely and have another animal adopted out from under me. I wish all the other staff and the poor animals the best and the animals can find good homes unfortunately this experience has completely rubbed me the wrong way and i'll never be going backRead Less

My wife and I adopted a beautiful pup and had the best experience. The staff is very supportive and they love the pets that are there. They know the name of all the dogs and cats and can rattle off a little story about each of them. You can tell the staff and volunteers are committed to their quest to find forever homes for their residents and they made believers of my wife and me. Read Less

I can't even begin to express my gratitude for the people at RACC for our girl, Gertie (Tuna), and all they help to do to make her ours here in New Jersey. I am blown away daily by how amazing she is and how much love this girl has to give and how much she loves to receive. Thank you! Read Less

I can't say enough. I went to foster for the Thanksgiving holiday. They found us the perfect fit for our family. In fact, he fit so well...we became a "foster fail" and he became part of our family!! Everyone there was wonderful. Thank you RACC for loving him for all those months till we found our way to him :) We love Oaki with all our heart. Read Less

Amazing people! We fostered and then adopted one of our fuzzies through them and the process was a breeze. The staff is kind and creative, and they obviously care a great deal for the creatures they watch over. Wonderful group, I cannot say enough good things. We need to bring Roslyn by for a visit! Thank you all for everything you do! Read Less

Place is okay. Animals are great, but can't get any real help. I had to stand around for 15 minutes to get ONE question answered. Irritating! Then, just a few minutes ago, I called the emergency line to try to get a deceased kitty removed from my yard and the lady told me to just leave a message. Thanks for helping, you f***ing retard! God knows how long that poor kitty will be there. Read Less

Excellent interaction with staff at RACC as I made arrangements to adopt Brutus today (12/11/16). Everything they shared about him is on point and he fits into his new home like it's been his from the beginning and has strutted around the neighborhood like a boss. Thank you RACC for the care given to him, he's an awesome dog. Read Less

My fiancé and I came in for a specific dog because of the chance of him being put down and it broke our hearts. Unfortunately, he was not a good fit with our current fur baby. After meeting several dogs, we finally found the perfect fit for our home and our Kyia girl with the amazing help of the staff. Newt, now Ace, is settling in nicely and he and Kyia are enjoying running and playing together. Thank you for all of your time and patience helping us add to our family!! Read Less

I recently found a lost, healthy, boxer/mastiff mix with no collar. She is very playful outside but wont come inside where it's warm. Right now, she is in my backyard. I called the Richmond Animal Control so that she'll at least be out of the cold while the owner is being located. They told me someone would be coming by today. That was at 10:00am. It is now 6:45pm and no one has come. I called back an hour ago and was assured that an officer was on the way today. I understand a business being busy. What I do not understand is a business making false promises when the potential life of a lost animal is on the line. It will be below freezing tonight and I have no way of helping this dog stay warm. Read Less

Can't say enough good things about this place. To date, I've adopted four kittens from here and all four adoptions couldn't have been better experiences. The staff is great, they're involved in the community, always going the extra mile to organize events and get people in. The recent holiday foster was one example of the great work they do everyday. I love this place and I love my fur babies! Read Less

This place is beyond wonderful. In October I did a foster- to- adopt for a young cat who had had a Raw Deal (hence her shelter name was Raw Deal). She had been living on the streets for some time when she was found without hair and with a terrible URI and was brought to RACC. The shelter cared for her and then I fostered for a few weeks until she regained her health and to ensure my 2 veteran rescue cats at home accepted her into our family. Two months later, she has totally blossomed, and now Lyanna (her new name) runs the household and has become the boss (our two male cats allowed this) around our place. She went from being a homeless 5 pound hairless sniffling pitiful kitty to a 8.5 pound long-haired buff colored happy feline. I have such admiration and respect for all of the staff particularly Robin (who was a tremendous help and was such a great resource for me). In another city this poor cat, who was in such poor health and condition when arriving at the shelter, may have been euthanized. Our city shelter gives every animal a chance and never euthanizes for space and that is something to be very proud of and grateful for and a special thank you goes to Director Christie Chip Peters for leading this facility!!!! I've become more involved with the organization and have fostered 2 rounds of kittens who were two young to be adopted. RACC staff deserve many allocades for the tremendous hard work they do for all of the animals that come to them in need. Thank you RACC for everything you do for those furry friends.Read Less

We came to the shelter to get a puppy. There was one there and she was so scared. We fell in love with her. She is not ours yet, as we are fostering her. She has to be neutered before we can adopt. She has a few medical issues preventing us from getting her fixed right now. But she is doing great. Once she is better we will have her fixed and then adopt her. The staff are wonderful and caring individuals. I will always get a shelter pup! Read Less

One week ago i adopted a Lab/Sheperd mix puppy (Mr Bucket), me and my wife named him Loki (because we have a Lab named Thor lol). The staff is very good, the process to adopt was easy and they answered all my questions and gave me some advise to take care of him. Read Less

This place is great. Lost my dog Blue for a few terrifying hours today and RAC&C got back to me promptly to see how things were going -- on a Saturday, no less. Thankfully, Blue had been found - eating chicken bones out of a dumpster at a nearby 7-11. Blue, you are such a prankster. Read Less

Dear Everyone, My husband and I were in Saturday afternoon to adopt "Lady Antibella." I just wanted to thank each of you that we dealt with. Every single one of you was absolutely wonderful. We renamed Dahlia her and she is perfect. I have an appointment for her at Quioccasin on Friday. I can't express my gratitude enough for what you do everyday and this new beautiful little girl in my life. Read Less