Richmond Animal Care And Control
Richmond, Virginia
General Info
Richmond Animal Care and Control in Richmond offers a method that goes beyond booking appointments through daily habits rather than urgent care which is the hallmark of how pets live in Virginian homes. The intake process is built around rhythm. Pets get the opportunity to watch from room corners and lobby areas. The first step of every appointment is obviously stabilizing the environment, which usually includes dimming lights and positioning while adjusting the vocal tone. Physical examinations observe the natural order (from joints to mouth and from hair to abdomen). Observe the resting breathing pattern to detect any changes and note any reduced interest in food. Richmond Animal Care and Control employs structured health mapping, which covers several areas such as diagnostic injury timeframes, vaccine timing in relation to stress levels, geriatric mobility issues, and constant pain monitoring. The treatment rhythm changes when the animal starts to loop with a freeze or gaze avoidance. The schedule is staggered based on the handling tolerance and movement recovery intervals rather than on some random order. At home, after the appointment, upon the observed decompression period, families receive next-step guidance. Several animals respond to direct rewards like walks or soothing vocal attention, whereas others need isolation, warmth, or repetitive comforting actions. Richmond Animal Care and Control helps animal caregivers to know the post care aspect beyond the normal clinical procedures. Richmond Animal Care and Control (RACC) helps kittens and older pets all over Virginia adjust their senses through a cycle of natural animal life from daybreak to sunset. The services provided by Richmond Animal Care And Control include Boarding, Allergy Testing, Behavioral Counseling, 24-Hour Emergency as well as Mobile Vet, In-House Pharmacy and Ophthalmology. This wide range of services means local pet owners in Richmond and surrounding areas have access to anything their pets might need, from routine checkups to complex procedures. The clinic is a trusted name in the Richmond region because it offers service packages that ensure pets can enjoy healthy and comfortable lives.
Services
24 Hour Emergency
Allergy Testing
Behavioral Counseling
Boarding
In-House Pharmacy
Mobile Vet Services
Ophthalmology
Reviews
Kay Morgan
25 Jun 2018
REPORT
Staff is really invested in what they do. I went in to report an animal neglect case, as I couldn't get someone on the phone. The woman at the counter, a long-time volunteer, explained that the phone ...
Staff is really invested in what they do. I went in to report an animal neglect case, as I couldn't get someone on the phone. The woman at the counter, a long-time volunteer, explained that the phone rings very quietly and that they were extremely busy that day. Regardless, they passed the message along and got an officer out to the site of the neglect. After that, I had a brief chat with the folks at the desk while my friend considered adopting, and all of them knew the animals by name, and clapped and cheered when an adopted animal left. So heartwarming to see folks in the animal welfare industry who care so deeply.
Haley Alyssa J.
24 Jun 2018
REPORT
I have a lot of respect for RACC and the work that they do. My friends adopted two pitbull-type dogs from here over the years and they are the best dogs I've ever met. It can be a bit intimidating whe...
I have a lot of respect for RACC and the work that they do. My friends adopted two pitbull-type dogs from here over the years and they are the best dogs I've ever met. It can be a bit intimidating when you first walk through the kennels; it's austere, very loud, and sometimes smelly from so many stressed, homeless pets. But for such a high volume shelter they really seem to care for the animals they rescue and rehome. The dogs and cats all have names and a fact sheet about them on their cages. The staff and volunteers give them individual attention and get to know them to help potential adopters make informed decisions. The dogs have treat buckets on their cages and you're encouraged to reward good behavior with a snack. Friendly cats can be taken out of their cages and held with the help of a volunteer, but they make sure to label which pets aren't ready for adoption or are feral to keep both the animals and people safe.
southtown alpha
22 Jun 2018
REPORT
I found a dog on the road, took him here. Having never been to a pound previously, I was shocked to find such care and loving workers there. I felt peace for the little guy, after I left. Like a dog H...
I found a dog on the road, took him here. Having never been to a pound previously, I was shocked to find such care and loving workers there. I felt peace for the little guy, after I left. Like a dog Hotel. They're personable and very nice.
N0F1LT3R
7 Jun 2018
REPORT
I really love the dog we adopted from here! We are definitely in for some good times with her funny personality. The staff was phenomenal, they did a meet and greet to introduce our dog to her and thi...
I really love the dog we adopted from here! We are definitely in for some good times with her funny personality. The staff was phenomenal, they did a meet and greet to introduce our dog to her and things went great. They warned us about changes in diet and activity. She was spayed and had been on medicine. This was totally worth it. Thank you
Donna Knight
27 May 2018
REPORT
Adopted a dog from there last week. The staff were very thorough and kind. My new friend is amazing and my family couldn't be more thankful!
Martin Kairu
17 May 2018
REPORT
I adopted my amazing little buddy Redd from here! Everything went smooth and everyone was so nice. I would adopt all of those dogs if I could. They all deserve a home and a family just like us.
drexulgeewrangle
17 May 2018
REPORT
I visited the shelter yesterday, and although I came out empty handed, I was impressed by the work being done there. God bless everyone working there for the great work they are doing! Highly recommen...
I visited the shelter yesterday, and although I came out empty handed, I was impressed by the work being done there. God bless everyone working there for the great work they are doing! Highly recommended.
Andrew Casebere
4 May 2018
REPORT
Kind staff and wonderful animals. love to bring treats for all the dogs.
Susan Arvin
16 Apr 2018
REPORT
I enjoyed the people. They were knowledgeable about the pets they have available. Cassie was especially great.
Brandi Marano
14 Apr 2018
REPORT
Best experience adopting our dog and they do such amazing work. They have friendly staff and volunteersnthat are so knowledgeable about each animal and if they don't know the answer to a question, the...
Best experience adopting our dog and they do such amazing work. They have friendly staff and volunteersnthat are so knowledgeable about each animal and if they don't know the answer to a question, they're honest about it and try to find out for you. We love our dog and were so happy we found such an awesome no-kill shelter to support going forward. We're so lucky to have our handsome pup!
Ann Pane
22 Mar 2018
REPORT
Terrific people. Terrific pets to adopt. Will not go anywhere else.
Jonathan Mills
19 Mar 2018
REPORT
The kids and I will just visit, she said. It's good for the kids AND the animals to socialize, she said. We'll just take some toys and food, she said. Then she said, honey, aren't our cats cute?
Bryan C.
18 Aug 2017
REPORT
For a high volume government shelter this place does a really good job. The philosophy is more animal "rescue" than animal "control".Here is Xena coming home!
Debbie Ziemski
28 Mar 2017
REPORT
Richmond Animal Care and Control is the best! They really love the job they do and it shows. They are so patient and helpful with the humans who come in to adopt animals from them, like me There is 1...
Richmond Animal Care and Control is the best! They really love the job they do and it shows. They are so patient and helpful with the humans who come in to adopt animals from them, like me There is 1 small problem to beware of ... you are going to want to adopt them ALL The adoption process is quick and simple. They are always offering reduce adoption price specials. If ya can't adopt but still live animals consider donating or attending 1 of their many functions to raise awareness and funds. to take care of all the special animals who come thru their doors.
Elizabeth Bass
2 Mar 2017
REPORT
This was a great experience!! I called about a dog I had seen online, and the lady who answered was super sweet and told me that she was available and that I should come in to meet her! I got to spend...
This was a great experience!! I called about a dog I had seen online, and the lady who answered was super sweet and told me that she was available and that I should come in to meet her! I got to spend a lot of time with the dog I was interested in to get to know her and make sure she was a good fit. I filled out a simple application, and they requested that I bring my second dog down to the shelter to meet her and make sure they got along. After that meeting I paid her adoption fee, which was very reasonable, and took her right home. She had not been spayed yet, so they gave me a date to bring her back for it to be done for free. This shelter is doing great work, and has the friendliest staff! The give great support to their adopters and are always willing to answer questions.
Destiny 'Baigel' Pleasant
24 Feb 2017
REPORT
The staff is very kind and the animals are well cared for. Volunteers seem to enjoy doing their work and I bet that the animals appreciate their efforts.
Jamie Lynn Metosh
12 Feb 2017
REPORT
So excited to get our new dog I brought my other dog and baby in to meet like I was told only to find out the dog was adopted out from under me even though I had already put in my application. Though ...
So excited to get our new dog I brought my other dog and baby in to meet like I was told only to find out the dog was adopted out from under me even though I had already put in my application. Though I do understand these things happen I was really looking forward to being able to bring him home but beyond that the lady who I spoke with Nessa I believe was more than less helpful, rude, and seemed to try to just want me gone. didn't offer to let me meet with or see any other dogs, didn't even say sorry knowing I came all the way from colonial heights. I would think she be a little more understanding and helpful and even try to get another dog a good home but nope just wanted us gone. The day before when I met and put in my app for the dog everyone was beyond helpful And so polite and friendly, complete opposite today. Just sad disappointing and I won't even risk traveling that far just to be let down treated rudely and have another animal adopted out from under me. I wish all the other staff and the poor animals the best and the animals can find good homes unfortunately this experience has completely rubbed me the wrong way and i'll never be going back
Von Parker
3 Feb 2017
REPORT
Adopted two beautiful and loving kittens! Their amazing! Staff is very nice, friendly and helpful! I will definitely adopt again!
Anthony Vincent Papaleo
9 Jan 2017
REPORT
My wife and I adopted a beautiful pup and had the best experience. The staff is very supportive and they love the pets that are there. They know the name of all the dogs and cats and can rattle off a ...
My wife and I adopted a beautiful pup and had the best experience. The staff is very supportive and they love the pets that are there. They know the name of all the dogs and cats and can rattle off a little story about each of them. You can tell the staff and volunteers are committed to their quest to find forever homes for their residents and they made believers of my wife and me.
Eva Kuester Hogge
3 Jan 2017
REPORT
I can't even begin to express my gratitude for the people at RACC for our girl, Gertie (Tuna), and all they help to do to make her ours here in New Jersey. I am blown away daily by how amazing she is ...
I can't even begin to express my gratitude for the people at RACC for our girl, Gertie (Tuna), and all they help to do to make her ours here in New Jersey. I am blown away daily by how amazing she is and how much love this girl has to give and how much she loves to receive. Thank you!
Eve Kandris
31 Dec 2016
REPORT
I can't say enough. I went to foster for the Thanksgiving holiday. They found us the perfect fit for our family. In fact, he fit so well...we became a "foster fail" and he became part of our family!! ...
I can't say enough. I went to foster for the Thanksgiving holiday. They found us the perfect fit for our family. In fact, he fit so well...we became a "foster fail" and he became part of our family!! Everyone there was wonderful. Thank you RACC for loving him for all those months till we found our way to him :) We love Oaki with all our heart.
Sara Michelle Hudson
22 Dec 2016
REPORT
Amazing people! We fostered and then adopted one of our fuzzies through them and the process was a breeze. The staff is kind and creative, and they obviously care a great deal for the creatures they w...
Amazing people! We fostered and then adopted one of our fuzzies through them and the process was a breeze. The staff is kind and creative, and they obviously care a great deal for the creatures they watch over. Wonderful group, I cannot say enough good things. We need to bring Roslyn by for a visit! Thank you all for everything you do!
Sheila Davis
18 Dec 2016
REPORT
Place is okay. Animals are great, but can't get any real help. I had to stand around for 15 minutes to get ONE question answered. Irritating! Then, just a few minutes ago, I called the emergency line ...
Place is okay. Animals are great, but can't get any real help. I had to stand around for 15 minutes to get ONE question answered. Irritating! Then, just a few minutes ago, I called the emergency line to try to get a deceased kitty removed from my yard and the lady told me to just leave a message. Thanks for helping, you f***ing retard! God knows how long that poor kitty will be there.
Jo Jones
11 Dec 2016
REPORT
Excellent interaction with staff at RACC as I made arrangements to adopt Brutus today (12/11/16). Everything they shared about him is on point and he fits into his new home like it's been his from th...
Excellent interaction with staff at RACC as I made arrangements to adopt Brutus today (12/11/16). Everything they shared about him is on point and he fits into his new home like it's been his from the beginning and has strutted around the neighborhood like a boss. Thank you RACC for the care given to him, he's an awesome dog.
Ashley Reisigl
8 Dec 2016
REPORT
My fiancé and I came in for a specific dog because of the chance of him being put down and it broke our hearts. Unfortunately, he was not a good fit with our current fur baby. After meeting several do...
My fiancé and I came in for a specific dog because of the chance of him being put down and it broke our hearts. Unfortunately, he was not a good fit with our current fur baby. After meeting several dogs, we finally found the perfect fit for our home and our Kyia girl with the amazing help of the staff. Newt, now Ace, is settling in nicely and he and Kyia are enjoying running and playing together. Thank you for all of your time and patience helping us add to our family!!
Cameron Taylor
7 Dec 2016
REPORT
I recently found a lost, healthy, boxer/mastiff mix with no collar. She is very playful outside but wont come inside where it's warm. Right now, she is in my backyard. I called the Richmond Animal Con...
I recently found a lost, healthy, boxer/mastiff mix with no collar. She is very playful outside but wont come inside where it's warm. Right now, she is in my backyard. I called the Richmond Animal Control so that she'll at least be out of the cold while the owner is being located. They told me someone would be coming by today. That was at 10:00am. It is now 6:45pm and no one has come. I called back an hour ago and was assured that an officer was on the way today.
I understand a business being busy. What I do not understand is a business making false promises when the potential life of a lost animal is on the line. It will be below freezing tonight and I have no way of helping this dog stay warm.
Liz Marano
3 Dec 2016
REPORT
Can't say enough good things about this place. To date, I've adopted four kittens from here and all four adoptions couldn't have been better experiences. The staff is great, they're involved in the co...
Can't say enough good things about this place. To date, I've adopted four kittens from here and all four adoptions couldn't have been better experiences. The staff is great, they're involved in the community, always going the extra mile to organize events and get people in. The recent holiday foster was one example of the great work they do everyday. I love this place and I love my fur babies!
Margie Boggs Gehler
29 Nov 2016
REPORT
This place is beyond wonderful. In October I did a foster- to- adopt for a young cat who had had a Raw Deal (hence her shelter name was Raw Deal). She had been living on the streets for some time when...
This place is beyond wonderful. In October I did a foster- to- adopt for a young cat who had had a Raw Deal (hence her shelter name was Raw Deal). She had been living on the streets for some time when she was found without hair and with a terrible URI and was brought to RACC. The shelter cared for her and then I fostered for a few weeks until she regained her health and to ensure my 2 veteran rescue cats at home accepted her into our family. Two months later, she has totally blossomed, and now Lyanna (her new name) runs the household and has become the boss (our two male cats allowed this) around our place. She went from being a homeless 5 pound hairless sniffling pitiful kitty to a 8.5 pound long-haired buff colored happy feline. I have such admiration and respect for all of the staff particularly Robin (who was a tremendous help and was such a great resource for me). In another city this poor cat, who was in such poor health and condition when arriving at the shelter, may have been euthanized. Our city shelter gives every animal a chance and never euthanizes for space and that is something to be very proud of and grateful for and a special thank you goes to Director Christie Chip Peters for leading this facility!!!! I've become more involved with the organization and have fostered 2 rounds of kittens who were two young to be adopted. RACC staff deserve many allocades for the tremendous hard work they do for all of the animals that come to them in need. Thank you RACC for everything you do for those furry friends.
Michele Lisbon
10 Oct 2016
REPORT
I got my puppy here and my mom got her kitten. Very caring and professional. Definitely check them out for a loving pet.
Lydia A. Call
26 Aug 2016
REPORT
We came to the shelter to get a puppy. There was one there and she was so scared. We fell in love with her. She is not ours yet, as we are fostering her. She has to be neutered before we can adopt. Sh...
We came to the shelter to get a puppy. There was one there and she was so scared. We fell in love with her. She is not ours yet, as we are fostering her. She has to be neutered before we can adopt. She has a few medical issues preventing us from getting her fixed right now. But she is doing great. Once she is better we will have her fixed and then adopt her. The staff are wonderful and caring individuals. I will always get a shelter pup!
Paulo Machado
9 Apr 2016
REPORT
One week ago i adopted a Lab/Sheperd mix puppy (Mr Bucket), me and my wife named him Loki (because we have a Lab named Thor lol). The staff is very good, the process to adopt was easy and they answere...
One week ago i adopted a Lab/Sheperd mix puppy (Mr Bucket), me and my wife named him Loki (because we have a Lab named Thor lol). The staff is very good, the process to adopt was easy and they answered all my questions and gave me some advise to take care of him.
samantha harmon
6 Feb 2016
REPORT
I've adopted several animals from here and volunteer to foster as well, these people are amazing and care immensely about the animals and this organization!
perry coburn
14 Nov 2015
REPORT
This place is great. Lost my dog Blue for a few terrifying hours today and RAC&C got back to me promptly to see how things were going -- on a Saturday, no less. Thankfully, Blue had been found - eat...
This place is great. Lost my dog Blue for a few terrifying hours today and RAC&C got back to me promptly to see how things were going -- on a Saturday, no less. Thankfully, Blue had been found - eating chicken bones out of a dumpster at a nearby 7-11. Blue, you are such a prankster.
Erika Porter
26 Oct 2015
REPORT
Dear Everyone,
My husband and I were in Saturday afternoon to adopt "Lady Antibella." I just wanted to thank each of you that we dealt with. Every single one of you was absolutely wonderful. We re...
Dear Everyone,
My husband and I were in Saturday afternoon to adopt "Lady Antibella." I just wanted to thank each of you that we dealt with. Every single one of you was absolutely wonderful. We renamed Dahlia her and she is perfect. I have an appointment for her at Quioccasin on Friday. I can't express my gratitude enough for what you do everyday and this new beautiful little girl in my life.
Mark Joiner
17 Aug 2015
REPORT
Great.that's where i got my dog Batman!Brings me and my family lots of joy and happiness.Plus excellent staff
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FAQs
Where is Richmond Animal Care And Control located?
Richmond Animal Care And Control is located at 1600 Chamberlayne Ave, Richmond, Virginia 23222. It's easily accessible to pet owners in the Richmond area and surrounding communities.
What time does Richmond Animal Care And Control open and close each day?
Richmond Animal Care And Control is open Monday 08:00 AM - 17:00 PM, Tuesday 08:00 AM - 17:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. On Sundays, it's open 08:00 AM to 16:00 PM.
Is Richmond Animal Care And Control open on Saturdays?
Yes, Richmond Animal Care And Control is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Does Richmond Animal Care And Control offer emergency or 24-hour services?
Yes, Richmond Animal Care And Control provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Richmond Animal Care And Control?
You can book an appointment online with Richmond Animal Care And Control via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Richmond Animal Care And Control offer?
Richmond Animal Care And Control in Richmond offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Behavioral Counseling, Boarding, In-House Pharmacy. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Richmond Animal Care And Control provide boarding or kennel services?
Yes, Richmond Animal Care And Control has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Business Hours
Monday
Mon
8:00 AM – 5:00 PM
Tuesday
Tue
8:00 AM – 5:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 5:00 PM
Sunday
Sun
8:00 AM – 4:00 PM
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CLAIM IT HEREIncorrect information? Let us know
Richmond Animal Care And Control
Richmond, Virginia
1600 Chamberlayne Ave
Richmond Virginia 23222
General Info
Richmond Animal Care and Control in Richmond offers a method that goes beyond booking appointments through daily habits rather than urgent care which is the hallmark of how pets live in Virginian homes. The intake process is built around rhythm. Pets get the opportunity to watch from room corners and lobby areas. The first step of every appointment is obviously stabilizing the environment, which usually includes dimming lights and positioning while adjusting the vocal tone. Physical examinations observe the natural order (from joints to mouth and from hair to abdomen). Observe the resting breathing pattern to detect any changes and note any reduced interest in food. Richmond Animal Care and Control employs structured health mapping, which covers several areas such as diagnostic injury timeframes, vaccine timing in relation to stress levels, geriatric mobility issues, and constant pain monitoring. The treatment rhythm changes when the animal starts to loop with a freeze or gaze avoidance. The schedule is staggered based on the handling tolerance and movement recovery intervals rather than on some random order. At home, after the appointment, upon the observed decompression period, families receive next-step guidance. Several animals respond to direct rewards like walks or soothing vocal attention, whereas others need isolation, warmth, or repetitive comforting actions. Richmond Animal Care and Control helps animal caregivers to know the post care aspect beyond the normal clinical procedures. Richmond Animal Care and Control (RACC) helps kittens and older pets all over Virginia adjust their senses through a cycle of natural animal life from daybreak to sunset. The services provided by Richmond Animal Care And Control include Boarding, Allergy Testing, Behavioral Counseling, 24-Hour Emergency as well as Mobile Vet, In-House Pharmacy and Ophthalmology. This wide range of services means local pet owners in Richmond and surrounding areas have access to anything their pets might need, from routine checkups to complex procedures. The clinic is a trusted name in the Richmond region because it offers service packages that ensure pets can enjoy healthy and comfortable lives.
Business Hours
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-17:00PM
Sunday
08:00AM-16:00PM
Services
24 Hour Emergency
Allergy Testing
Behavioral Counseling
Boarding
In-House Pharmacy
Mobile Vet Services
Ophthalmology
Reviews
Kay Morgan
25 Jun 2018
Staff is really invested in what they do. I went in to report an animal neglect case, as I couldn't get someone on the phone. The woman at the counter, a long-time volunteer, explained that the phone ...
Staff is really invested in what they do. I went in to report an animal neglect case, as I couldn't get someone on the phone. The woman at the counter, a long-time volunteer, explained that the phone rings very quietly and that they were extremely busy that day. Regardless, they passed the message along and got an officer out to the site of the neglect. After that, I had a brief chat with the folks at the desk while my friend considered adopting, and all of them knew the animals by name, and clapped and cheered when an adopted animal left. So heartwarming to see folks in the animal welfare industry who care so deeply.
Haley Alyssa J.
24 Jun 2018
I have a lot of respect for RACC and the work that they do. My friends adopted two pitbull-type dogs from here over the years and they are the best dogs I've ever met. It can be a bit intimidating whe...
I have a lot of respect for RACC and the work that they do. My friends adopted two pitbull-type dogs from here over the years and they are the best dogs I've ever met. It can be a bit intimidating when you first walk through the kennels; it's austere, very loud, and sometimes smelly from so many stressed, homeless pets. But for such a high volume shelter they really seem to care for the animals they rescue and rehome. The dogs and cats all have names and a fact sheet about them on their cages. The staff and volunteers give them individual attention and get to know them to help potential adopters make informed decisions. The dogs have treat buckets on their cages and you're encouraged to reward good behavior with a snack. Friendly cats can be taken out of their cages and held with the help of a volunteer, but they make sure to label which pets aren't ready for adoption or are feral to keep both the animals and people safe.
southtown alpha
22 Jun 2018
I found a dog on the road, took him here. Having never been to a pound previously, I was shocked to find such care and loving workers there. I felt peace for the little guy, after I left. Like a dog H...
I found a dog on the road, took him here. Having never been to a pound previously, I was shocked to find such care and loving workers there. I felt peace for the little guy, after I left. Like a dog Hotel. They're personable and very nice.
N0F1LT3R
7 Jun 2018
I really love the dog we adopted from here! We are definitely in for some good times with her funny personality. The staff was phenomenal, they did a meet and greet to introduce our dog to her and thi...
I really love the dog we adopted from here! We are definitely in for some good times with her funny personality. The staff was phenomenal, they did a meet and greet to introduce our dog to her and things went great. They warned us about changes in diet and activity. She was spayed and had been on medicine. This was totally worth it. Thank you
Donna Knight
27 May 2018
Adopted a dog from there last week. The staff were very thorough and kind. My new friend is amazing and my family couldn't be more thankful!
Martin Kairu
17 May 2018
I adopted my amazing little buddy Redd from here! Everything went smooth and everyone was so nice. I would adopt all of those dogs if I could. They all deserve a home and a family just like us.
drexulgeewrangle
17 May 2018
I visited the shelter yesterday, and although I came out empty handed, I was impressed by the work being done there. God bless everyone working there for the great work they are doing! Highly recommen...
I visited the shelter yesterday, and although I came out empty handed, I was impressed by the work being done there. God bless everyone working there for the great work they are doing! Highly recommended.
Andrew Casebere
4 May 2018
Kind staff and wonderful animals. love to bring treats for all the dogs.
Susan Arvin
16 Apr 2018
I enjoyed the people. They were knowledgeable about the pets they have available. Cassie was especially great.
Brandi Marano
14 Apr 2018
Best experience adopting our dog and they do such amazing work. They have friendly staff and volunteersnthat are so knowledgeable about each animal and if they don't know the answer to a question, the...
Best experience adopting our dog and they do such amazing work. They have friendly staff and volunteersnthat are so knowledgeable about each animal and if they don't know the answer to a question, they're honest about it and try to find out for you. We love our dog and were so happy we found such an awesome no-kill shelter to support going forward. We're so lucky to have our handsome pup!
Ann Pane
22 Mar 2018
Terrific people. Terrific pets to adopt. Will not go anywhere else.
Jonathan Mills
19 Mar 2018
The kids and I will just visit, she said. It's good for the kids AND the animals to socialize, she said. We'll just take some toys and food, she said. Then she said, honey, aren't our cats cute?
Bryan C.
18 Aug 2017
For a high volume government shelter this place does a really good job. The philosophy is more animal "rescue" than animal "control".Here is Xena coming home!
Debbie Ziemski
28 Mar 2017
Richmond Animal Care and Control is the best! They really love the job they do and it shows. They are so patient and helpful with the humans who come in to adopt animals from them, like me There is 1...
Richmond Animal Care and Control is the best! They really love the job they do and it shows. They are so patient and helpful with the humans who come in to adopt animals from them, like me There is 1 small problem to beware of ... you are going to want to adopt them ALL The adoption process is quick and simple. They are always offering reduce adoption price specials. If ya can't adopt but still live animals consider donating or attending 1 of their many functions to raise awareness and funds. to take care of all the special animals who come thru their doors.
Elizabeth Bass
2 Mar 2017
This was a great experience!! I called about a dog I had seen online, and the lady who answered was super sweet and told me that she was available and that I should come in to meet her! I got to spend...
This was a great experience!! I called about a dog I had seen online, and the lady who answered was super sweet and told me that she was available and that I should come in to meet her! I got to spend a lot of time with the dog I was interested in to get to know her and make sure she was a good fit. I filled out a simple application, and they requested that I bring my second dog down to the shelter to meet her and make sure they got along. After that meeting I paid her adoption fee, which was very reasonable, and took her right home. She had not been spayed yet, so they gave me a date to bring her back for it to be done for free. This shelter is doing great work, and has the friendliest staff! The give great support to their adopters and are always willing to answer questions.
Destiny 'Baigel' Pleasant
24 Feb 2017
The staff is very kind and the animals are well cared for. Volunteers seem to enjoy doing their work and I bet that the animals appreciate their efforts.
Jamie Lynn Metosh
12 Feb 2017
So excited to get our new dog I brought my other dog and baby in to meet like I was told only to find out the dog was adopted out from under me even though I had already put in my application. Though ...
So excited to get our new dog I brought my other dog and baby in to meet like I was told only to find out the dog was adopted out from under me even though I had already put in my application. Though I do understand these things happen I was really looking forward to being able to bring him home but beyond that the lady who I spoke with Nessa I believe was more than less helpful, rude, and seemed to try to just want me gone. didn't offer to let me meet with or see any other dogs, didn't even say sorry knowing I came all the way from colonial heights. I would think she be a little more understanding and helpful and even try to get another dog a good home but nope just wanted us gone. The day before when I met and put in my app for the dog everyone was beyond helpful And so polite and friendly, complete opposite today. Just sad disappointing and I won't even risk traveling that far just to be let down treated rudely and have another animal adopted out from under me. I wish all the other staff and the poor animals the best and the animals can find good homes unfortunately this experience has completely rubbed me the wrong way and i'll never be going back
Von Parker
3 Feb 2017
Adopted two beautiful and loving kittens! Their amazing! Staff is very nice, friendly and helpful! I will definitely adopt again!
Anthony Vincent Papaleo
9 Jan 2017
My wife and I adopted a beautiful pup and had the best experience. The staff is very supportive and they love the pets that are there. They know the name of all the dogs and cats and can rattle off a ...
My wife and I adopted a beautiful pup and had the best experience. The staff is very supportive and they love the pets that are there. They know the name of all the dogs and cats and can rattle off a little story about each of them. You can tell the staff and volunteers are committed to their quest to find forever homes for their residents and they made believers of my wife and me.
Eva Kuester Hogge
3 Jan 2017
I can't even begin to express my gratitude for the people at RACC for our girl, Gertie (Tuna), and all they help to do to make her ours here in New Jersey. I am blown away daily by how amazing she is ...
I can't even begin to express my gratitude for the people at RACC for our girl, Gertie (Tuna), and all they help to do to make her ours here in New Jersey. I am blown away daily by how amazing she is and how much love this girl has to give and how much she loves to receive. Thank you!
Eve Kandris
31 Dec 2016
I can't say enough. I went to foster for the Thanksgiving holiday. They found us the perfect fit for our family. In fact, he fit so well...we became a "foster fail" and he became part of our family!! ...
I can't say enough. I went to foster for the Thanksgiving holiday. They found us the perfect fit for our family. In fact, he fit so well...we became a "foster fail" and he became part of our family!! Everyone there was wonderful. Thank you RACC for loving him for all those months till we found our way to him :) We love Oaki with all our heart.
Sara Michelle Hudson
22 Dec 2016
Amazing people! We fostered and then adopted one of our fuzzies through them and the process was a breeze. The staff is kind and creative, and they obviously care a great deal for the creatures they w...
Amazing people! We fostered and then adopted one of our fuzzies through them and the process was a breeze. The staff is kind and creative, and they obviously care a great deal for the creatures they watch over. Wonderful group, I cannot say enough good things. We need to bring Roslyn by for a visit! Thank you all for everything you do!
Sheila Davis
18 Dec 2016
Place is okay. Animals are great, but can't get any real help. I had to stand around for 15 minutes to get ONE question answered. Irritating! Then, just a few minutes ago, I called the emergency line ...
Place is okay. Animals are great, but can't get any real help. I had to stand around for 15 minutes to get ONE question answered. Irritating! Then, just a few minutes ago, I called the emergency line to try to get a deceased kitty removed from my yard and the lady told me to just leave a message. Thanks for helping, you f***ing retard! God knows how long that poor kitty will be there.
Jo Jones
11 Dec 2016
Excellent interaction with staff at RACC as I made arrangements to adopt Brutus today (12/11/16). Everything they shared about him is on point and he fits into his new home like it's been his from th...
Excellent interaction with staff at RACC as I made arrangements to adopt Brutus today (12/11/16). Everything they shared about him is on point and he fits into his new home like it's been his from the beginning and has strutted around the neighborhood like a boss. Thank you RACC for the care given to him, he's an awesome dog.
Ashley Reisigl
8 Dec 2016
My fiancé and I came in for a specific dog because of the chance of him being put down and it broke our hearts. Unfortunately, he was not a good fit with our current fur baby. After meeting several do...
My fiancé and I came in for a specific dog because of the chance of him being put down and it broke our hearts. Unfortunately, he was not a good fit with our current fur baby. After meeting several dogs, we finally found the perfect fit for our home and our Kyia girl with the amazing help of the staff. Newt, now Ace, is settling in nicely and he and Kyia are enjoying running and playing together. Thank you for all of your time and patience helping us add to our family!!
Cameron Taylor
7 Dec 2016
I recently found a lost, healthy, boxer/mastiff mix with no collar. She is very playful outside but wont come inside where it's warm. Right now, she is in my backyard. I called the Richmond Animal Con...
I recently found a lost, healthy, boxer/mastiff mix with no collar. She is very playful outside but wont come inside where it's warm. Right now, she is in my backyard. I called the Richmond Animal Control so that she'll at least be out of the cold while the owner is being located. They told me someone would be coming by today. That was at 10:00am. It is now 6:45pm and no one has come. I called back an hour ago and was assured that an officer was on the way today.
I understand a business being busy. What I do not understand is a business making false promises when the potential life of a lost animal is on the line. It will be below freezing tonight and I have no way of helping this dog stay warm.
Liz Marano
3 Dec 2016
Can't say enough good things about this place. To date, I've adopted four kittens from here and all four adoptions couldn't have been better experiences. The staff is great, they're involved in the co...
Can't say enough good things about this place. To date, I've adopted four kittens from here and all four adoptions couldn't have been better experiences. The staff is great, they're involved in the community, always going the extra mile to organize events and get people in. The recent holiday foster was one example of the great work they do everyday. I love this place and I love my fur babies!
Margie Boggs Gehler
29 Nov 2016
This place is beyond wonderful. In October I did a foster- to- adopt for a young cat who had had a Raw Deal (hence her shelter name was Raw Deal). She had been living on the streets for some time when...
This place is beyond wonderful. In October I did a foster- to- adopt for a young cat who had had a Raw Deal (hence her shelter name was Raw Deal). She had been living on the streets for some time when she was found without hair and with a terrible URI and was brought to RACC. The shelter cared for her and then I fostered for a few weeks until she regained her health and to ensure my 2 veteran rescue cats at home accepted her into our family. Two months later, she has totally blossomed, and now Lyanna (her new name) runs the household and has become the boss (our two male cats allowed this) around our place. She went from being a homeless 5 pound hairless sniffling pitiful kitty to a 8.5 pound long-haired buff colored happy feline. I have such admiration and respect for all of the staff particularly Robin (who was a tremendous help and was such a great resource for me). In another city this poor cat, who was in such poor health and condition when arriving at the shelter, may have been euthanized. Our city shelter gives every animal a chance and never euthanizes for space and that is something to be very proud of and grateful for and a special thank you goes to Director Christie Chip Peters for leading this facility!!!! I've become more involved with the organization and have fostered 2 rounds of kittens who were two young to be adopted. RACC staff deserve many allocades for the tremendous hard work they do for all of the animals that come to them in need. Thank you RACC for everything you do for those furry friends.
Michele Lisbon
10 Oct 2016
I got my puppy here and my mom got her kitten. Very caring and professional. Definitely check them out for a loving pet.
Lydia A. Call
26 Aug 2016
We came to the shelter to get a puppy. There was one there and she was so scared. We fell in love with her. She is not ours yet, as we are fostering her. She has to be neutered before we can adopt. Sh...
We came to the shelter to get a puppy. There was one there and she was so scared. We fell in love with her. She is not ours yet, as we are fostering her. She has to be neutered before we can adopt. She has a few medical issues preventing us from getting her fixed right now. But she is doing great. Once she is better we will have her fixed and then adopt her. The staff are wonderful and caring individuals. I will always get a shelter pup!
Paulo Machado
9 Apr 2016
One week ago i adopted a Lab/Sheperd mix puppy (Mr Bucket), me and my wife named him Loki (because we have a Lab named Thor lol). The staff is very good, the process to adopt was easy and they answere...
One week ago i adopted a Lab/Sheperd mix puppy (Mr Bucket), me and my wife named him Loki (because we have a Lab named Thor lol). The staff is very good, the process to adopt was easy and they answered all my questions and gave me some advise to take care of him.
samantha harmon
6 Feb 2016
I've adopted several animals from here and volunteer to foster as well, these people are amazing and care immensely about the animals and this organization!
perry coburn
14 Nov 2015
This place is great. Lost my dog Blue for a few terrifying hours today and RAC&C got back to me promptly to see how things were going -- on a Saturday, no less. Thankfully, Blue had been found - eat...
This place is great. Lost my dog Blue for a few terrifying hours today and RAC&C got back to me promptly to see how things were going -- on a Saturday, no less. Thankfully, Blue had been found - eating chicken bones out of a dumpster at a nearby 7-11. Blue, you are such a prankster.
Erika Porter
26 Oct 2015
Dear Everyone,
My husband and I were in Saturday afternoon to adopt "Lady Antibella." I just wanted to thank each of you that we dealt with. Every single one of you was absolutely wonderful. We re...
Dear Everyone,
My husband and I were in Saturday afternoon to adopt "Lady Antibella." I just wanted to thank each of you that we dealt with. Every single one of you was absolutely wonderful. We renamed Dahlia her and she is perfect. I have an appointment for her at Quioccasin on Friday. I can't express my gratitude enough for what you do everyday and this new beautiful little girl in my life.
Mark Joiner
17 Aug 2015
Great.that's where i got my dog Batman!Brings me and my family lots of joy and happiness.Plus excellent staff
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FAQs
Where is Richmond Animal Care And Control located?
Richmond Animal Care And Control is located at 1600 Chamberlayne Ave, Richmond, Virginia 23222. It's easily accessible to pet owners in the Richmond area and surrounding communities.
What time does Richmond Animal Care And Control open and close each day?
Richmond Animal Care And Control is open Monday 08:00 AM - 17:00 PM, Tuesday 08:00 AM - 17:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. On Sundays, it's open 08:00 AM to 16:00 PM.
Is Richmond Animal Care And Control open on Saturdays?
Yes, Richmond Animal Care And Control is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Does Richmond Animal Care And Control offer emergency or 24-hour services?
Yes, Richmond Animal Care And Control provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Richmond Animal Care And Control?
You can book an appointment online with Richmond Animal Care And Control via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Richmond Animal Care And Control offer?
Richmond Animal Care And Control in Richmond offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Behavioral Counseling, Boarding, In-House Pharmacy. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Richmond Animal Care And Control provide boarding or kennel services?
Yes, Richmond Animal Care And Control has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
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