30 Reviews

Wellesley Animal Hospital

Richmond, Virginia
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General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Team
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Reviews
Marian Alderson
11 Jun 2018
REPORT
We love the attention our pets receive...associates at the front office..and the efficiency of checkout...PERFECTION!!!
Stephanie Blumenthal
4 Jun 2018
REPORT
I’m going to try to make a long story short as much as possible here. My dog was in our backyard one morning and I went outside because he was not coming inside when I called him. I went outside to fi... Read More
I’m going to try to make a long story short as much as possible here. My dog was in our backyard one morning and I went outside because he was not coming inside when I called him. I went outside to find him sniffing around at a chipmunk that was lying still. The chipmunk was alive and obviously frightened, but very much aware of what was going on. My dog had been looking at and gently rolling the chipmunk around and once I got my dog inside of the house and was able to pick up the chipmunk in a towel, I was able to examine the little guy. Once I put him in a box and moved him around I could tell that there were no puncture wounds or anything from my dog, he was just checking the chipmunk out curiously. The chipmunk was very cohesive, yet scared, but was looking at me with wide eyes. After a little while, he started to try to hobble around but I noticed that his rear right foot was not moving with him, he was holding it up as if he was limping. I called a wildlife rehab group who said that most veterinarians will not take in wildlife, but that Wellesley animal clinic would. After I described to them in detail how the chipmunk was moving and that he was walking around but had an injured foot, they said that was a good sign and that he most likely just has a fractured foot, that the vet should be able to fix him and then they would take him to rehab and let him back into the wild. I brought the little chipmunk into work with me to make sure he was OK - kept him in his box since I had to leave the house and didn’t want to leave him alone. He was snuggling up in the box while I was at work moving around as much as he could with his hurt foot to make himself comfortable and was going in and out of sleep. He became very comfortable and seemed very peaceful with his box and blankets. I called Wellesley to ask about their procedures in these instances, and they told me to just drop him off as soon as possible. On lunch, I went to Wellesley animal clinic to drop off the little guy as instructed, wrote down my name, phone number, how I found the chipmunk etc. I left to head back to work. Thirty minutes later, I called the vet to ask a question about my dog mouthing the chipmunk to make sure my dog wouldn’t catch any diseases. While I was on the phone with them I asked how the chipmunk was doing. They told me “oh yeah he had a fractured foot so we put him down.” Now, I understand that there instances with animals where they are injured and putting them down is the most humane choice. But in this instance, everything that I read, and the three other veterinarians that I called all throughout the morning for advice told me that if he has a fractured foot the veterinarian should definitely be able to fix it and that the chipmunk would be able to be rehabbed back to the wild. As an animal clinic, I would think that no matter how big or small the life, they would try to save it. Looking back, I wish that I had pursued other options and consulted other people who have cared for injured wildlife on their own instead of trusting to the “licensed professional.” In my opinion, places who make such fast and harsh decision like this are so overwhelmed and busy that they just trying to make the most cost effective decision for their business. I understand that the business has to make money, but as an animal clinic, your main priority is supposed to be the animals that need you. It is public knowledge that euthanasia is a much cheaper and easier way out for veterinarians often times than fixing the animal back to health and safety, especially when the vet would have to pay for the procedure for this chipmunk since he did not have an “owner.” I wish that the staff would have at least given me a call to say they were going to put him down so that I could have given him another chance at life. We have two cats and a dog at home and are huge lovers of animals. It should not matter what the animal is, a veterinarian should always do what’s right and try to save a life. I would never trust Wellesley Animal Clinic with my own beloved furry friends. Read Less
sally bobbitt
25 May 2018
REPORT
I was referred to Wellesley Animal Hospital by Kelli, an experienced Wildlife Rehabilitation Specialist I found on the Va Game and Inland Fisheries website. Several local people had rescued a snappin... Read More
I was referred to Wellesley Animal Hospital by Kelli, an experienced Wildlife Rehabilitation Specialist I found on the Va Game and Inland Fisheries website. Several local people had rescued a snapping turtle that had been hit by a car in Chesterfield on a busy road. This team took in the turtle and administered First Aid with fluids and antibiotics, stabilizing her for the Rehab team to continue her care. This is inspiring and amazing work. This 5 star review for Wellesley Animal Hospital is in honor and recognition of their efforts for their dedication to injured creatures...our precious natural resources. Deepest thanks to the Wellesley Hospital Team! Read Less
Noah Styles
6 May 2018
REPORT
Dr Lucy helped to save my Ferret Flint! They were so nice and professional checking on us periodically while we waited for blood results and x-rays! I have only good things to say about everyone here!... Read More
Dr Lucy helped to save my Ferret Flint! They were so nice and professional checking on us periodically while we waited for blood results and x-rays! I have only good things to say about everyone here! Our fert was misdiagnosed at another vet and was on deaths door when they told us to bring him in right away!! I’ll never take my ferrets to any other place but wellsley!! Read Less
Ashley Irwin
15 Apr 2018
REPORT
Friendly workers and knowledgable vets. I will definitely be going back.
Casey Speas
20 Mar 2018
REPORT
I was not a current client with Wellesley Animal Hospital when I set up an appointment for our sweet Rosie to have a consult and potential surgery on Monday, March 20th. The typical process is to see... Read More
I was not a current client with Wellesley Animal Hospital when I set up an appointment for our sweet Rosie to have a consult and potential surgery on Monday, March 20th. The typical process is to see the vet, then schedule the surgery, but I had already seen two AMAZING vets and they advised me that they had never seen the type of growth we were dealing with and I should see a vet with dental expertise. After some digging and research, I reached out to WAH. From the initial phone call where I explained I didn't want two separate appointments, to our departure post-surgery, the staff and Dr Nash were beyond exceptional! We aren't quite 24 hours post surgery, but we feel confident and secure that they are just a phone call away! Hats off and WOOF! to WAH! Read Less
Catie Baldridge
5 Mar 2018
REPORT
They take amazing care of my rabbit every visit. It's great because it's hard to find an exotic pet doctor in the area, and they are so polite and professional. I am a worrier and I always feel safe p... Read More
They take amazing care of my rabbit every visit. It's great because it's hard to find an exotic pet doctor in the area, and they are so polite and professional. I am a worrier and I always feel safe putting my little rabbit in their care. Read Less
Sarah Wieder
8 Jan 2018
REPORT
The absolute best! The entire staff is so caring and friendly. Their response time is fantastic, they are always eager to answer questions, prices are fair, and they even call the next day to follow-u... Read More
The absolute best! The entire staff is so caring and friendly. Their response time is fantastic, they are always eager to answer questions, prices are fair, and they even call the next day to follow-up on visits. Read Less
Jenny Graves
26 Nov 2017
REPORT
Without question the veterinarians and staff at Wellesley Animal Hospital provide the most outstanding veterinary care available in Richmond. Their commitment to the health of my pets is truly remark... Read More
Without question the veterinarians and staff at Wellesley Animal Hospital provide the most outstanding veterinary care available in Richmond. Their commitment to the health of my pets is truly remarkable. Their expertise and understanding of animal care and behavior are light years ahead of others. Their point of view is that my pets are my family. They partner with me in managing the health and happiness of my little ones. I will forever be grateful for all that the WAH team does for my cats! Read Less
Rebekah Barker
23 May 2017
REPORT
I have had only wonderful experiences with Wellesley. I adopted a dog in November of 2016, and he has had many different health issues ranging from ear infections to hookworms to allergies to bacteria... Read More
I have had only wonderful experiences with Wellesley. I adopted a dog in November of 2016, and he has had many different health issues ranging from ear infections to hookworms to allergies to bacterial infections. Wellesley has been there every step of the way. They always found a way to fit me in when Charlie needed to be seen, and they even stayed involved in his case after referring him to a more specialized internalist for his severe GI issues. Charlie has seen Dr. Parker, Dr. Evan, and Dr. Alli - all three of them could not have been more wonderful. They were patient, kind, empathetic, knowledgeable, and able to answer all of my questions. Further, Wellesley is extremely accommodating, which is great for people who work full time. The front desk staff is some of the best I have ever encountered. I have never experienced any of them being anything but kind, patient, friendly, and personable. I completely trust Wellesley with Charlie and would never go anywhere else. Finally, one of my favorite things about Wellesley is that someone will ALWAYS return your phone calls. I can't think of one time that I have been put on hold for more than a couple of minutes. If the receptionist has to take a message, I always hear back from a vet or vet tech by the end of the day (usually within just a couple of hours). They truly have some of the best client communication I have ever experienced. I cannot say enough about this great facility, and I highly recommend it! Read Less
Anthony Doss
6 Mar 2017
REPORT
Great staff. They are really friendly. They are good to our pets. High recommend!
Lei B
8 Feb 2017
REPORT
I love this place. And I've only been once. They are Top Notch. When I woke up last Thursday, I did not think for a second that I would be laying my little guinea Tiko to rest. I woke up to him whim... Read More
I love this place. And I've only been once. They are Top Notch. When I woke up last Thursday, I did not think for a second that I would be laying my little guinea Tiko to rest. I woke up to him whimpering in a way I'd never heard him. He was in so much pain. Naturally, I called 4 local animal hospitals, crying like crazy from seeing him that way. Not only did Wellesley allow me to talk to a tech over the phone, but that tech was nice enough to give me a very helpful idea of what was going on and a probable prognosis that I already feared when I called. The front desk staff was understanding and compassionate. The tech was insightful and knowledgeable, even over the phone. Tiko would have moments where he'd lay lateral and just whimper in pain, which I knew was not a good sign for these little guys. Usually very energetic, playful, and most importantly, Hungry (lol), he would not eat or drink. And finally, the veterinarian, Dr. Evan Apotheker, who was undoubtedly the most gentle animal provider I've ever come across. I have never been in the position where I have to decide to end another beings life. So I did not know what to expect or how many details I would receive, especially when to most, Tiko would be just another small rodent. Dr. Apotheker did not make me feel crazy for being so upset. He was ethical in his approach by examining Tiko with me and my friend in the room. He explained why Tiko was in so much pain and how invasive surgery can be for his kind. Whether it be a severe case of bladder stones, intestinal blockage or pneumonia, ailments that sound so treatable to us can be a big deal for them. I apologize for the lengthy review. For others this scenario may even be what is expected. But I appreciate this staff for being so efficient and compassionate. I appreciate Dr. Evan for not just taking Tiko in the back and not giving me any time of day to know what was going on to the animal I cared for. I am grateful to the tech who spent time with me over the phone and made a paw print for me to always have : ) As a physician assistant student, providers like him give me hope and remind me that all beings are worth love and respect. Even the smallest of them. Thank you all so much!!!!!!! Read Less
Kathy Williams
6 Feb 2017
REPORT
Very caring people. They answer all your questions, even though alot of vets don't take care of guinea pigs, they gave me some extra time with Whitey. He just passed away and they were so nice when I ... Read More
Very caring people. They answer all your questions, even though alot of vets don't take care of guinea pigs, they gave me some extra time with Whitey. He just passed away and they were so nice when I called to tell them. It felt good to talk to someone who understands how sad I am. Thank you. Will always bring my pets here Read Less
Katie Carpenter
31 Jan 2017
REPORT
Always so polite, courteous, and friendly. Competent doctors, techs, assistants, receptionists. All very helpful!
Jeanne Boisineau
3 Jan 2017
REPORT
Over the past fifteen years, the Wellesley staff has cared for our own eight dogs, eight cats, three rabbits and the half-dozen strays and fosters we've brought in. Every single animal received extra... Read More
Over the past fifteen years, the Wellesley staff has cared for our own eight dogs, eight cats, three rabbits and the half-dozen strays and fosters we've brought in. Every single animal received extraordinary care, from broken bunny legs to dental surgery, from major wound and trauma surgery to feline Parvo. Not only are they skilled and talented in the operating room, they're loving, compassionate, respectful, empathetic and patient, down to every last doctor and staff member. When one of our dogs required massive medical attention, one staff member, Alex, actually made several nighttime visits every night to check on and care for her, and carried her in a baby sling around the office during the day. We've received kind sympathy cards for our pets, and even for strays we've found and brought in, that were too ill or old to make it. The vets spend a great deal of time in diagnosis and also in discussing options and forming a plan. They've even worked out payment options for us when we've really needed it, while still providing the very best of care to our animals. We love all the Wellesley staff and could not imagine ever taking our pets to any other veterinary hospital.Read Less
Jervetta Burns
30 Dec 2016
REPORT
Without a doubt-much love to Wellesley Animal Hospital. They have been Kramer and Newman's caretakers for the past twelve years. The staff is extremely professional, knowledgeable, and most importan... Read More
Without a doubt-much love to Wellesley Animal Hospital. They have been Kramer and Newman's caretakers for the past twelve years. The staff is extremely professional, knowledgeable, and most importantly truly caring. With the Dr.'s tenacity, follow-up and compassion, they have always been our go-to place for care. Our boys just love everyone that works in the office and appreciate the special calls they receive to remind them of their appointments, bags with their names and a heart (we show them!) And even in this most recent season with the transition of our sweet Newman, this team demonstrated care beyond reason. Thank you to Drs. Mark and Kelly for your vision for opening this practice. Read Less
Kate Gagarin
26 Oct 2016
REPORT
I took my cockatiel here when she fell fatally ill and I received nothing but love and compassion from Dr. Evan and all of the other wonderful staff here. I know my little feather baby received the be... Read More
I took my cockatiel here when she fell fatally ill and I received nothing but love and compassion from Dr. Evan and all of the other wonderful staff here. I know my little feather baby received the best care that they could offer and I'm glad she landed in the care of Wellesley hospital in the last moments of her life. A week following her passing, I even received a handwritten card from Dr. Evan sending his condolences, and if that isn't compassion, I don't know what is. I highly recommend Wellesley Hospital to any pet parent. Read Less
Kitty Kerosene
25 Oct 2016
REPORT
Oops, posted a review here but meant to post it to a clinic of the same name in Canada. Google won't let me delete it. That's okay -- I have mad respect for anyone who devotes their career to helping ... Read More
Oops, posted a review here but meant to post it to a clinic of the same name in Canada. Google won't let me delete it. That's okay -- I have mad respect for anyone who devotes their career to helping animals, so have some stars! :) Read Less
Hannah Grace
21 Oct 2016
REPORT
When I was looking to get my lionhead bunny spayed, this was the number one place all my bunny friends recommended-and they were so right. When I called to ask about spaying, they were so informative ... Read More
When I was looking to get my lionhead bunny spayed, this was the number one place all my bunny friends recommended-and they were so right. When I called to ask about spaying, they were so informative and kind. When I arrived this morning with Poppy, everyone was so sweet to us and even brought us back immediately so she wouldn't be frightened by another pet in the waiting room. After the procedure, they called me and told me how she was doing and when I went to pick her up I got detailed discharge instructions. I highly recommend this place to any and everyone with a pet-especially bunny owners! I feel so much better having a bunny savvy vet I can trust and I think they loved her just as much as I do! Thank you Wellesley Animal Hospital. Read Less
Sheila Whitlow LaRue
21 Aug 2016
REPORT
What a wonderful experience! To my surprise, I had a difficult time finding a facility that would spay our pet bunny. Every staff member at Wellesley was absolutely amazing! Before she began the surge... Read More
What a wonderful experience! To my surprise, I had a difficult time finding a facility that would spay our pet bunny. Every staff member at Wellesley was absolutely amazing! Before she began the surgery, Allison spent 15 minutes on the phone explaining the operation, risks and taking the time to answer all of my questions. The operation went smoothly and Bun Bun is back to her mischievous ways! I can't thank them enough! I highly recommend Wellesley. Your pet won't be disappointed! Read Less
Sarah Branch
29 Jul 2016
REPORT
Dr. Mark, Dr. Evan, and Dr. Parker are all exceptional vets from check-ups to emergencies and surgery. They provide excellent care and go out of their way to put me and my pets at ease. The front de... Read More
Dr. Mark, Dr. Evan, and Dr. Parker are all exceptional vets from check-ups to emergencies and surgery. They provide excellent care and go out of their way to put me and my pets at ease. The front desk staff and vet techs are all very friendly and do everything they can to assist you. I've had bad experiences at other vets, but Wellsley Animal Hospital exceeds my expectations every time I visit them. Read Less
Mandy Smith
12 Jul 2016
REPORT
Excellent staff! Everyone is always so professional and nice. I have been taking my animals there for a while now and will continue to do so! Highly recommend them!
Delilah Jones
29 Jun 2016
REPORT
Brought a bird in with an injured wing. Vet said she couldn't fix it, that it appeared to have been on the ground with the injury for about two weeks and its parts were fused. Because she couldn't fix... Read More
Brought a bird in with an injured wing. Vet said she couldn't fix it, that it appeared to have been on the ground with the injury for about two weeks and its parts were fused. Because she couldn't fix it, she said she would euthanize it. I said, no I don't want you to. She grudgingly and very hopelessly-sounding said unless I could find a rehab facility that would take it, she had to euthanize it. Also told me I'd be hard-pressed to find such a place. Basically, she wasn't motivating me to try, she had already given up on the bird and was urging me in the same direction. She said I had two hours to find such a place. First, I brought the bird in to get it help, not sign it's death warrant. Second, I found a rehab facility that would take the bird within her two hour time limit and when I called her on the phone to tell her this, she told me she would get the bird ready, BUT the entire time I talked to this woman, she had nothing but the attitude of wanting to euthanize the bird and not wanting to give it a chance. In fact, her exact words were, "Oh, I didn't get him any fluids because we were planning on euthanizing him." When I told her I was on my way to pick the bird up, she called me back within 30 seconds of the previous phone conversation and told me that the bird had died. Seriously?! Other than a broken wing, the bird was fine. It had been surviving on the ground for two weeks! It ate the bugs I gave it when I had it overnight before I took it to the vet the next morning. Given her whole negative attitude on me trying to give this bird a chance, I highly doubt for one second that this vet did not euthanized the animal anyway. Pet owners and those seeking help for injured wildlife, beware of this vet. She did the very least she could, and when you love your family pet, or you are just trying to do right by some injured wildlife, the last thing you want is some vet who isn't willing to try as if they animal were her very own. Never let it be said that this vet didn't do the LEAST she could do. Read Less
Vivi Price
3 May 2016
REPORT
I brought my very sick and frightened cat to Dr. Ma after she had been attacked by a neighbour's dog. She was gentle and sympathetic and helped her back to good health. Dr. Ma was not our vet and this... Read More
I brought my very sick and frightened cat to Dr. Ma after she had been attacked by a neighbour's dog. She was gentle and sympathetic and helped her back to good health. Dr. Ma was not our vet and this was our first visit but I switched my cat's total care to her after this because I was very impressed ( and grateful) by the level of care and compassion.. The care we received during Dr. Ma's maternity leave was equally good and keeps us coming back. Read Less
Alyssa Kaufman
29 Apr 2016
REPORT
Dr. Evan and the Wellesley staff are fantastic! I have been bringing my dogs here for the past four years and am always amazed by the high quality of care, compassion, and knowledge displayed by each ... Read More
Dr. Evan and the Wellesley staff are fantastic! I have been bringing my dogs here for the past four years and am always amazed by the high quality of care, compassion, and knowledge displayed by each staff member. Thank you so much for always fitting my furbabies in for last minute appointments and answering all of my questions. You all are the best by far! Read Less
Turner August
24 Apr 2016
REPORT
Our 22 year old cat, who had been with the family for just as long, recently had to be put down after a tragic accident. We have had compassionate vets before, but here they not only calmed our panic ... Read More
Our 22 year old cat, who had been with the family for just as long, recently had to be put down after a tragic accident. We have had compassionate vets before, but here they not only calmed our panic and did the humane thing but also even sent us a card expressing their sympathy for the loss. Few other veterinarian offices could match such kindness. Read Less
Aqeela N
7 Mar 2016
REPORT
The team is great. They are really knowledgeable and friendly. The vet always explains everything in detail and makes sure I understand. They are also really good with following up after appointments ... Read More
The team is great. They are really knowledgeable and friendly. The vet always explains everything in detail and makes sure I understand. They are also really good with following up after appointments to make sure that my cat is healing properly. Plus, my cat is a handful and she gets really nervous when we leave the house. The nervousness affects her stomach, and she once pooed on the vet. I was mortified, but the vet handled it really well. I definitely recommend Wellesley Animal Hospital! Read Less
Rachel Taylor
12 Feb 2016
REPORT
Dr. Evan and staff are the most compassionate, considerate and knowledgeable staff I've ever had care for an animal. As a life-long dog owner who has moved across the country and back, I've met many v... Read More
Dr. Evan and staff are the most compassionate, considerate and knowledgeable staff I've ever had care for an animal. As a life-long dog owner who has moved across the country and back, I've met many veterinarians... None as good as the team at Wellesley! Read Less
Laura Sheriff
9 Feb 2016
REPORT
My husband and I have been going through a nightmare with our dog and we have experienced some really terrible hospitals because it was the weekend and we couldn't access Wellesley yet. But the minute... Read More
My husband and I have been going through a nightmare with our dog and we have experienced some really terrible hospitals because it was the weekend and we couldn't access Wellesley yet. But the minute they opened on Monday we brought our dog there and they were able to perform the surgery needed. We love Dr. Evan and all the staff at Wellesley. They are all truly amazing and even though we are moving a little further away we will always be customers of Wellesley!! Read Less
Erin Graydon
21 Jan 2016
REPORT
I seriously cannot say enough good things about the docs and staff here. I haven't met a person here that hasn't been absolutely amazing. As a first time dog mom, I am a worrier and they are always q... Read More
I seriously cannot say enough good things about the docs and staff here. I haven't met a person here that hasn't been absolutely amazing. As a first time dog mom, I am a worrier and they are always quick to ease my fears and answer my questions. They are super efficient, super caring and you can tell they all love what they do. They are quick to call back or just call and check on my puppy after a visit or new medication. I am so glad we made the decision to establish care here for our girl! Read Less
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3430 Lauderdale Drive
Richmond Virginia 23233
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
09:00AM-12:00PM
Services
Acupuncture
Anaesthesiology
Dental
In-House Blood Analysis
Laboratory
Surgery
Vaccinations
Incorrect information? Let us know

Wellesley Animal Hospital

Richmond, Virginia
(30)
3430 Lauderdale Drive
Richmond Virginia 23233
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None Available
Online booking unavailable
Please call
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
09:00AM-12:00PM
Acupuncture
Anaesthesiology
Dental
In-House Blood Analysis
Laboratory
Surgery
Vaccinations
{{staff.biography}}
Marian Alderson
11 Jun 2018
REPORT
We love the attention our pets receive...associates at the front office..and the efficiency of checkout...PERFECTION!!!
Stephanie Blumenthal
4 Jun 2018
REPORT
I’m going to try to make a long story short as much as possible here. My dog was in our backyard one morning and I went outside because he was not coming inside when I called him. I went outside to fi... Read More
I’m going to try to make a long story short as much as possible here. My dog was in our backyard one morning and I went outside because he was not coming inside when I called him. I went outside to find him sniffing around at a chipmunk that was lying still. The chipmunk was alive and obviously frightened, but very much aware of what was going on. My dog had been looking at and gently rolling the chipmunk around and once I got my dog inside of the house and was able to pick up the chipmunk in a towel, I was able to examine the little guy. Once I put him in a box and moved him around I could tell that there were no puncture wounds or anything from my dog, he was just checking the chipmunk out curiously. The chipmunk was very cohesive, yet scared, but was looking at me with wide eyes. After a little while, he started to try to hobble around but I noticed that his rear right foot was not moving with him, he was holding it up as if he was limping. I called a wildlife rehab group who said that most veterinarians will not take in wildlife, but that Wellesley animal clinic would. After I described to them in detail how the chipmunk was moving and that he was walking around but had an injured foot, they said that was a good sign and that he most likely just has a fractured foot, that the vet should be able to fix him and then they would take him to rehab and let him back into the wild. I brought the little chipmunk into work with me to make sure he was OK - kept him in his box since I had to leave the house and didn’t want to leave him alone. He was snuggling up in the box while I was at work moving around as much as he could with his hurt foot to make himself comfortable and was going in and out of sleep. He became very comfortable and seemed very peaceful with his box and blankets. I called Wellesley to ask about their procedures in these instances, and they told me to just drop him off as soon as possible. On lunch, I went to Wellesley animal clinic to drop off the little guy as instructed, wrote down my name, phone number, how I found the chipmunk etc. I left to head back to work. Thirty minutes later, I called the vet to ask a question about my dog mouthing the chipmunk to make sure my dog wouldn’t catch any diseases. While I was on the phone with them I asked how the chipmunk was doing. They told me “oh yeah he had a fractured foot so we put him down.” Now, I understand that there instances with animals where they are injured and putting them down is the most humane choice. But in this instance, everything that I read, and the three other veterinarians that I called all throughout the morning for advice told me that if he has a fractured foot the veterinarian should definitely be able to fix it and that the chipmunk would be able to be rehabbed back to the wild. As an animal clinic, I would think that no matter how big or small the life, they would try to save it. Looking back, I wish that I had pursued other options and consulted other people who have cared for injured wildlife on their own instead of trusting to the “licensed professional.” In my opinion, places who make such fast and harsh decision like this are so overwhelmed and busy that they just trying to make the most cost effective decision for their business. I understand that the business has to make money, but as an animal clinic, your main priority is supposed to be the animals that need you. It is public knowledge that euthanasia is a much cheaper and easier way out for veterinarians often times than fixing the animal back to health and safety, especially when the vet would have to pay for the procedure for this chipmunk since he did not have an “owner.” I wish that the staff would have at least given me a call to say they were going to put him down so that I could have given him another chance at life. We have two cats and a dog at home and are huge lovers of animals. It should not matter what the animal is, a veterinarian should always do what’s right and try to save a life. I would never trust Wellesley Animal Clinic with my own beloved furry friends. Read Less
sally bobbitt
25 May 2018
REPORT
I was referred to Wellesley Animal Hospital by Kelli, an experienced Wildlife Rehabilitation Specialist I found on the Va Game and Inland Fisheries website. Several local people had rescued a snappin... Read More
I was referred to Wellesley Animal Hospital by Kelli, an experienced Wildlife Rehabilitation Specialist I found on the Va Game and Inland Fisheries website. Several local people had rescued a snapping turtle that had been hit by a car in Chesterfield on a busy road. This team took in the turtle and administered First Aid with fluids and antibiotics, stabilizing her for the Rehab team to continue her care. This is inspiring and amazing work. This 5 star review for Wellesley Animal Hospital is in honor and recognition of their efforts for their dedication to injured creatures...our precious natural resources. Deepest thanks to the Wellesley Hospital Team! Read Less
Noah Styles
6 May 2018
REPORT
Dr Lucy helped to save my Ferret Flint! They were so nice and professional checking on us periodically while we waited for blood results and x-rays! I have only good things to say about everyone here!... Read More
Dr Lucy helped to save my Ferret Flint! They were so nice and professional checking on us periodically while we waited for blood results and x-rays! I have only good things to say about everyone here! Our fert was misdiagnosed at another vet and was on deaths door when they told us to bring him in right away!! I’ll never take my ferrets to any other place but wellsley!! Read Less
Ashley Irwin
15 Apr 2018
REPORT
Friendly workers and knowledgable vets. I will definitely be going back.
Casey Speas
20 Mar 2018
REPORT
I was not a current client with Wellesley Animal Hospital when I set up an appointment for our sweet Rosie to have a consult and potential surgery on Monday, March 20th. The typical process is to see... Read More
I was not a current client with Wellesley Animal Hospital when I set up an appointment for our sweet Rosie to have a consult and potential surgery on Monday, March 20th. The typical process is to see the vet, then schedule the surgery, but I had already seen two AMAZING vets and they advised me that they had never seen the type of growth we were dealing with and I should see a vet with dental expertise. After some digging and research, I reached out to WAH. From the initial phone call where I explained I didn't want two separate appointments, to our departure post-surgery, the staff and Dr Nash were beyond exceptional! We aren't quite 24 hours post surgery, but we feel confident and secure that they are just a phone call away! Hats off and WOOF! to WAH! Read Less
Catie Baldridge
5 Mar 2018
REPORT
They take amazing care of my rabbit every visit. It's great because it's hard to find an exotic pet doctor in the area, and they are so polite and professional. I am a worrier and I always feel safe p... Read More
They take amazing care of my rabbit every visit. It's great because it's hard to find an exotic pet doctor in the area, and they are so polite and professional. I am a worrier and I always feel safe putting my little rabbit in their care. Read Less
Sarah Wieder
8 Jan 2018
REPORT
The absolute best! The entire staff is so caring and friendly. Their response time is fantastic, they are always eager to answer questions, prices are fair, and they even call the next day to follow-u... Read More
The absolute best! The entire staff is so caring and friendly. Their response time is fantastic, they are always eager to answer questions, prices are fair, and they even call the next day to follow-up on visits. Read Less
Jenny Graves
26 Nov 2017
REPORT
Without question the veterinarians and staff at Wellesley Animal Hospital provide the most outstanding veterinary care available in Richmond. Their commitment to the health of my pets is truly remark... Read More
Without question the veterinarians and staff at Wellesley Animal Hospital provide the most outstanding veterinary care available in Richmond. Their commitment to the health of my pets is truly remarkable. Their expertise and understanding of animal care and behavior are light years ahead of others. Their point of view is that my pets are my family. They partner with me in managing the health and happiness of my little ones. I will forever be grateful for all that the WAH team does for my cats! Read Less
Rebekah Barker
23 May 2017
REPORT
I have had only wonderful experiences with Wellesley. I adopted a dog in November of 2016, and he has had many different health issues ranging from ear infections to hookworms to allergies to bacteria... Read More
I have had only wonderful experiences with Wellesley. I adopted a dog in November of 2016, and he has had many different health issues ranging from ear infections to hookworms to allergies to bacterial infections. Wellesley has been there every step of the way. They always found a way to fit me in when Charlie needed to be seen, and they even stayed involved in his case after referring him to a more specialized internalist for his severe GI issues. Charlie has seen Dr. Parker, Dr. Evan, and Dr. Alli - all three of them could not have been more wonderful. They were patient, kind, empathetic, knowledgeable, and able to answer all of my questions. Further, Wellesley is extremely accommodating, which is great for people who work full time. The front desk staff is some of the best I have ever encountered. I have never experienced any of them being anything but kind, patient, friendly, and personable. I completely trust Wellesley with Charlie and would never go anywhere else. Finally, one of my favorite things about Wellesley is that someone will ALWAYS return your phone calls. I can't think of one time that I have been put on hold for more than a couple of minutes. If the receptionist has to take a message, I always hear back from a vet or vet tech by the end of the day (usually within just a couple of hours). They truly have some of the best client communication I have ever experienced. I cannot say enough about this great facility, and I highly recommend it! Read Less
Anthony Doss
6 Mar 2017
REPORT
Great staff. They are really friendly. They are good to our pets. High recommend!
Lei B
8 Feb 2017
REPORT
I love this place. And I've only been once. They are Top Notch. When I woke up last Thursday, I did not think for a second that I would be laying my little guinea Tiko to rest. I woke up to him whim... Read More
I love this place. And I've only been once. They are Top Notch. When I woke up last Thursday, I did not think for a second that I would be laying my little guinea Tiko to rest. I woke up to him whimpering in a way I'd never heard him. He was in so much pain. Naturally, I called 4 local animal hospitals, crying like crazy from seeing him that way. Not only did Wellesley allow me to talk to a tech over the phone, but that tech was nice enough to give me a very helpful idea of what was going on and a probable prognosis that I already feared when I called. The front desk staff was understanding and compassionate. The tech was insightful and knowledgeable, even over the phone. Tiko would have moments where he'd lay lateral and just whimper in pain, which I knew was not a good sign for these little guys. Usually very energetic, playful, and most importantly, Hungry (lol), he would not eat or drink. And finally, the veterinarian, Dr. Evan Apotheker, who was undoubtedly the most gentle animal provider I've ever come across. I have never been in the position where I have to decide to end another beings life. So I did not know what to expect or how many details I would receive, especially when to most, Tiko would be just another small rodent. Dr. Apotheker did not make me feel crazy for being so upset. He was ethical in his approach by examining Tiko with me and my friend in the room. He explained why Tiko was in so much pain and how invasive surgery can be for his kind. Whether it be a severe case of bladder stones, intestinal blockage or pneumonia, ailments that sound so treatable to us can be a big deal for them. I apologize for the lengthy review. For others this scenario may even be what is expected. But I appreciate this staff for being so efficient and compassionate. I appreciate Dr. Evan for not just taking Tiko in the back and not giving me any time of day to know what was going on to the animal I cared for. I am grateful to the tech who spent time with me over the phone and made a paw print for me to always have : ) As a physician assistant student, providers like him give me hope and remind me that all beings are worth love and respect. Even the smallest of them. Thank you all so much!!!!!!! Read Less
Kathy Williams
6 Feb 2017
REPORT
Very caring people. They answer all your questions, even though alot of vets don't take care of guinea pigs, they gave me some extra time with Whitey. He just passed away and they were so nice when I ... Read More
Very caring people. They answer all your questions, even though alot of vets don't take care of guinea pigs, they gave me some extra time with Whitey. He just passed away and they were so nice when I called to tell them. It felt good to talk to someone who understands how sad I am. Thank you. Will always bring my pets here Read Less
Katie Carpenter
31 Jan 2017
REPORT
Always so polite, courteous, and friendly. Competent doctors, techs, assistants, receptionists. All very helpful!
Jeanne Boisineau
3 Jan 2017
REPORT
Over the past fifteen years, the Wellesley staff has cared for our own eight dogs, eight cats, three rabbits and the half-dozen strays and fosters we've brought in. Every single animal received extra... Read More
Over the past fifteen years, the Wellesley staff has cared for our own eight dogs, eight cats, three rabbits and the half-dozen strays and fosters we've brought in. Every single animal received extraordinary care, from broken bunny legs to dental surgery, from major wound and trauma surgery to feline Parvo. Not only are they skilled and talented in the operating room, they're loving, compassionate, respectful, empathetic and patient, down to every last doctor and staff member. When one of our dogs required massive medical attention, one staff member, Alex, actually made several nighttime visits every night to check on and care for her, and carried her in a baby sling around the office during the day. We've received kind sympathy cards for our pets, and even for strays we've found and brought in, that were too ill or old to make it. The vets spend a great deal of time in diagnosis and also in discussing options and forming a plan. They've even worked out payment options for us when we've really needed it, while still providing the very best of care to our animals. We love all the Wellesley staff and could not imagine ever taking our pets to any other veterinary hospital.Read Less
Jervetta Burns
30 Dec 2016
REPORT
Without a doubt-much love to Wellesley Animal Hospital. They have been Kramer and Newman's caretakers for the past twelve years. The staff is extremely professional, knowledgeable, and most importan... Read More
Without a doubt-much love to Wellesley Animal Hospital. They have been Kramer and Newman's caretakers for the past twelve years. The staff is extremely professional, knowledgeable, and most importantly truly caring. With the Dr.'s tenacity, follow-up and compassion, they have always been our go-to place for care. Our boys just love everyone that works in the office and appreciate the special calls they receive to remind them of their appointments, bags with their names and a heart (we show them!) And even in this most recent season with the transition of our sweet Newman, this team demonstrated care beyond reason. Thank you to Drs. Mark and Kelly for your vision for opening this practice. Read Less
Kate Gagarin
26 Oct 2016
REPORT
I took my cockatiel here when she fell fatally ill and I received nothing but love and compassion from Dr. Evan and all of the other wonderful staff here. I know my little feather baby received the be... Read More
I took my cockatiel here when she fell fatally ill and I received nothing but love and compassion from Dr. Evan and all of the other wonderful staff here. I know my little feather baby received the best care that they could offer and I'm glad she landed in the care of Wellesley hospital in the last moments of her life. A week following her passing, I even received a handwritten card from Dr. Evan sending his condolences, and if that isn't compassion, I don't know what is. I highly recommend Wellesley Hospital to any pet parent. Read Less
Kitty Kerosene
25 Oct 2016
REPORT
Oops, posted a review here but meant to post it to a clinic of the same name in Canada. Google won't let me delete it. That's okay -- I have mad respect for anyone who devotes their career to helping ... Read More
Oops, posted a review here but meant to post it to a clinic of the same name in Canada. Google won't let me delete it. That's okay -- I have mad respect for anyone who devotes their career to helping animals, so have some stars! :) Read Less
Hannah Grace
21 Oct 2016
REPORT
When I was looking to get my lionhead bunny spayed, this was the number one place all my bunny friends recommended-and they were so right. When I called to ask about spaying, they were so informative ... Read More
When I was looking to get my lionhead bunny spayed, this was the number one place all my bunny friends recommended-and they were so right. When I called to ask about spaying, they were so informative and kind. When I arrived this morning with Poppy, everyone was so sweet to us and even brought us back immediately so she wouldn't be frightened by another pet in the waiting room. After the procedure, they called me and told me how she was doing and when I went to pick her up I got detailed discharge instructions. I highly recommend this place to any and everyone with a pet-especially bunny owners! I feel so much better having a bunny savvy vet I can trust and I think they loved her just as much as I do! Thank you Wellesley Animal Hospital. Read Less
Sheila Whitlow LaRue
21 Aug 2016
REPORT
What a wonderful experience! To my surprise, I had a difficult time finding a facility that would spay our pet bunny. Every staff member at Wellesley was absolutely amazing! Before she began the surge... Read More
What a wonderful experience! To my surprise, I had a difficult time finding a facility that would spay our pet bunny. Every staff member at Wellesley was absolutely amazing! Before she began the surgery, Allison spent 15 minutes on the phone explaining the operation, risks and taking the time to answer all of my questions. The operation went smoothly and Bun Bun is back to her mischievous ways! I can't thank them enough! I highly recommend Wellesley. Your pet won't be disappointed! Read Less
Sarah Branch
29 Jul 2016
REPORT
Dr. Mark, Dr. Evan, and Dr. Parker are all exceptional vets from check-ups to emergencies and surgery. They provide excellent care and go out of their way to put me and my pets at ease. The front de... Read More
Dr. Mark, Dr. Evan, and Dr. Parker are all exceptional vets from check-ups to emergencies and surgery. They provide excellent care and go out of their way to put me and my pets at ease. The front desk staff and vet techs are all very friendly and do everything they can to assist you. I've had bad experiences at other vets, but Wellsley Animal Hospital exceeds my expectations every time I visit them. Read Less
Mandy Smith
12 Jul 2016
REPORT
Excellent staff! Everyone is always so professional and nice. I have been taking my animals there for a while now and will continue to do so! Highly recommend them!
Delilah Jones
29 Jun 2016
REPORT
Brought a bird in with an injured wing. Vet said she couldn't fix it, that it appeared to have been on the ground with the injury for about two weeks and its parts were fused. Because she couldn't fix... Read More
Brought a bird in with an injured wing. Vet said she couldn't fix it, that it appeared to have been on the ground with the injury for about two weeks and its parts were fused. Because she couldn't fix it, she said she would euthanize it. I said, no I don't want you to. She grudgingly and very hopelessly-sounding said unless I could find a rehab facility that would take it, she had to euthanize it. Also told me I'd be hard-pressed to find such a place. Basically, she wasn't motivating me to try, she had already given up on the bird and was urging me in the same direction. She said I had two hours to find such a place. First, I brought the bird in to get it help, not sign it's death warrant. Second, I found a rehab facility that would take the bird within her two hour time limit and when I called her on the phone to tell her this, she told me she would get the bird ready, BUT the entire time I talked to this woman, she had nothing but the attitude of wanting to euthanize the bird and not wanting to give it a chance. In fact, her exact words were, "Oh, I didn't get him any fluids because we were planning on euthanizing him." When I told her I was on my way to pick the bird up, she called me back within 30 seconds of the previous phone conversation and told me that the bird had died. Seriously?! Other than a broken wing, the bird was fine. It had been surviving on the ground for two weeks! It ate the bugs I gave it when I had it overnight before I took it to the vet the next morning. Given her whole negative attitude on me trying to give this bird a chance, I highly doubt for one second that this vet did not euthanized the animal anyway. Pet owners and those seeking help for injured wildlife, beware of this vet. She did the very least she could, and when you love your family pet, or you are just trying to do right by some injured wildlife, the last thing you want is some vet who isn't willing to try as if they animal were her very own. Never let it be said that this vet didn't do the LEAST she could do. Read Less
Vivi Price
3 May 2016
REPORT
I brought my very sick and frightened cat to Dr. Ma after she had been attacked by a neighbour's dog. She was gentle and sympathetic and helped her back to good health. Dr. Ma was not our vet and this... Read More
I brought my very sick and frightened cat to Dr. Ma after she had been attacked by a neighbour's dog. She was gentle and sympathetic and helped her back to good health. Dr. Ma was not our vet and this was our first visit but I switched my cat's total care to her after this because I was very impressed ( and grateful) by the level of care and compassion.. The care we received during Dr. Ma's maternity leave was equally good and keeps us coming back. Read Less
Alyssa Kaufman
29 Apr 2016
REPORT
Dr. Evan and the Wellesley staff are fantastic! I have been bringing my dogs here for the past four years and am always amazed by the high quality of care, compassion, and knowledge displayed by each ... Read More
Dr. Evan and the Wellesley staff are fantastic! I have been bringing my dogs here for the past four years and am always amazed by the high quality of care, compassion, and knowledge displayed by each staff member. Thank you so much for always fitting my furbabies in for last minute appointments and answering all of my questions. You all are the best by far! Read Less
Turner August
24 Apr 2016
REPORT
Our 22 year old cat, who had been with the family for just as long, recently had to be put down after a tragic accident. We have had compassionate vets before, but here they not only calmed our panic ... Read More
Our 22 year old cat, who had been with the family for just as long, recently had to be put down after a tragic accident. We have had compassionate vets before, but here they not only calmed our panic and did the humane thing but also even sent us a card expressing their sympathy for the loss. Few other veterinarian offices could match such kindness. Read Less
Aqeela N
7 Mar 2016
REPORT
The team is great. They are really knowledgeable and friendly. The vet always explains everything in detail and makes sure I understand. They are also really good with following up after appointments ... Read More
The team is great. They are really knowledgeable and friendly. The vet always explains everything in detail and makes sure I understand. They are also really good with following up after appointments to make sure that my cat is healing properly. Plus, my cat is a handful and she gets really nervous when we leave the house. The nervousness affects her stomach, and she once pooed on the vet. I was mortified, but the vet handled it really well. I definitely recommend Wellesley Animal Hospital! Read Less
Rachel Taylor
12 Feb 2016
REPORT
Dr. Evan and staff are the most compassionate, considerate and knowledgeable staff I've ever had care for an animal. As a life-long dog owner who has moved across the country and back, I've met many v... Read More
Dr. Evan and staff are the most compassionate, considerate and knowledgeable staff I've ever had care for an animal. As a life-long dog owner who has moved across the country and back, I've met many veterinarians... None as good as the team at Wellesley! Read Less
Laura Sheriff
9 Feb 2016
REPORT
My husband and I have been going through a nightmare with our dog and we have experienced some really terrible hospitals because it was the weekend and we couldn't access Wellesley yet. But the minute... Read More
My husband and I have been going through a nightmare with our dog and we have experienced some really terrible hospitals because it was the weekend and we couldn't access Wellesley yet. But the minute they opened on Monday we brought our dog there and they were able to perform the surgery needed. We love Dr. Evan and all the staff at Wellesley. They are all truly amazing and even though we are moving a little further away we will always be customers of Wellesley!! Read Less
Erin Graydon
21 Jan 2016
REPORT
I seriously cannot say enough good things about the docs and staff here. I haven't met a person here that hasn't been absolutely amazing. As a first time dog mom, I am a worrier and they are always q... Read More
I seriously cannot say enough good things about the docs and staff here. I haven't met a person here that hasn't been absolutely amazing. As a first time dog mom, I am a worrier and they are always quick to ease my fears and answer my questions. They are super efficient, super caring and you can tell they all love what they do. They are quick to call back or just call and check on my puppy after a visit or new medication. I am so glad we made the decision to establish care here for our girl! Read Less
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