21 Reviews

Brambleton Veterinary Hospital

Roanoke, Virginia
Reviews
Cynthia St Clair
9 Jul 2018
REPORT
Very clean. The staff were very professional in appearance and knowledge. My dog Josie not only got her yearly exam and shots but was boarded for a couple days and was very happy when I picked her up.... Read More
Very clean. The staff were very professional in appearance and knowledge. My dog Josie not only got her yearly exam and shots but was boarded for a couple days and was very happy when I picked her up. I'm very happy with Brambleton Veterinary Hospital. Highly recommend. Read Less
Quintin Arner
16 Jun 2018
REPORT
Great Vet, helpful and knowledgeable. We have brought our two labradoodles there since birth and they have been very helpful.
Danny Stanley
6 May 2018
REPORT
I have been a patron of Brambleton veterinary hospital for 20 years. I will take my pets nowhere else. They are very attentive to my pets needs and to my needs as a pet owner. Highly recommend Bramble... Read More
I have been a patron of Brambleton veterinary hospital for 20 years. I will take my pets nowhere else. They are very attentive to my pets needs and to my needs as a pet owner. Highly recommend Brambleton Veterinary Hospital. Read Less
David Larkins
5 May 2018
REPORT
I was an employee here. Not all the animals in the facility receive the same level of care. Grooming clients only get taken out once in their entire time there, while the animals themselves could be t... Read More
I was an employee here. Not all the animals in the facility receive the same level of care. Grooming clients only get taken out once in their entire time there, while the animals themselves could be there as long as 8 hours. I was terminated without being told what for, and the owner refuses to speak to me about it. I will not be having any more to do with this business. Read Less
Lois Farber
28 Jan 2018
REPORT
It is close to where I live. The people are very nice and friendly. They take good care of my dogs.
Lauren M
25 Jan 2018
REPORT
I switched my dog over to this location when I realized how close it was to my home. I was very pleased with everyone there and they were so great when working with my little dachshund. I also boarded... Read More
I switched my dog over to this location when I realized how close it was to my home. I was very pleased with everyone there and they were so great when working with my little dachshund. I also boarded my dog here just recently when I went out of town and she was well taken care of! They even called me periodically to let me know how she was doing since it was her first time boarding there. I highly recommend them and I'm pretty particular when it comes to my pup. Read Less
Judy Tucker
15 Dec 2017
REPORT
My first time there... impressed withDr Hensen... she treated my furbaby like gold!
Lynn McGhee
4 Dec 2017
REPORT
Has provided excellent care to my dogs. Very caring staff that provides a family atmosphere.
Frankie Coleman Doyle
13 Oct 2017
REPORT
My beloved pooch has been boarded here on several occasions, and he occasionally goes to doggie daycare. When I call to book an appointment, they KNOW my dog! They speak of him the way I spoke of my s... Read More
My beloved pooch has been boarded here on several occasions, and he occasionally goes to doggie daycare. When I call to book an appointment, they KNOW my dog! They speak of him the way I spoke of my students! I would not hesitate to write a bad review if I believed my pup had been mistreated, but for now, I can't say enough good about the way these people make me feel. Read Less
Christian P.
14 Aug 2017
REPORT
I have been through two end of life experiences for two dogs and found Dr. Jennings and Dr. Sisk to be incredibly helpful and supportive. The second was an 8 month old pup where Dr. Jennings correctly... Read More
I have been through two end of life experiences for two dogs and found Dr. Jennings and Dr. Sisk to be incredibly helpful and supportive. The second was an 8 month old pup where Dr. Jennings correctly diagnosed a congenital heart defect and got me to Va Tech for immediate help. I now own two labs and wouldn't go anywhere else Read Less
Jody Cundiff
13 Apr 2017
REPORT
Charged me $9 to keep my little Chihuahua after his appointment while I had to wait for the two bigger dogs to get bathed. Did not tell me that I would have to come pick him up after his appointment i... Read More
Charged me $9 to keep my little Chihuahua after his appointment while I had to wait for the two bigger dogs to get bathed. Did not tell me that I would have to come pick him up after his appointment if I didn't want to pay a fee. Read Less
Jo Craft
10 Feb 2017
REPORT
I'm not sure right now. I've seen the negative posts and I've not had a bad experience with them. They are a little pricey, but have seemed to be good to my boy (dog). My mother in law hasn't had issu... Read More
I'm not sure right now. I've seen the negative posts and I've not had a bad experience with them. They are a little pricey, but have seemed to be good to my boy (dog). My mother in law hasn't had issues with them and has taken all her animals here for over 10 Years. Read Less
Mallory Churning
16 Jan 2017
REPORT
Excellent customer service. Great prices. Fabulous hours. Convenient location. Always calls with follow 24 hours later after a "sick" visit.
cara jenkins
10 Dec 2016
REPORT
I absolutely love the care my dog receives from Dr. Henson and the other staff here. My dog is receiving chemo treatments and they are always professional and caring.
Kristi A. Jones
1 Dec 2016
REPORT
Update: I will be filing a civil suit against these people, and I suggest anyone else who had a similar experience do that same. It is $58.00 (the cost of the warrant and getting them served) well s... Read More
Update: I will be filing a civil suit against these people, and I suggest anyone else who had a similar experience do that same. It is $58.00 (the cost of the warrant and getting them served) well spent! Original post: I would suggest staying well away from this practice. My senior, arthritic cat was injured when the vet treating him (Dr. Sisk) had to attempt a blood draw 4 times before he got the sample. This clinic uses the jugular draw method in which the kitty is restrained by the neck AND the front legs, but they do it incorrectly and, after 4-5 minutes of my cat being restrained in this manner, he ended up with an injury to his right elbow. In addition, the vet gave him two vaccines in the elbow joint, adding insult to injury. $350 later and my cat is limping, injured, developed a bacterial infection as a result of no alcohol cleansing prior to injections/blood draws AND I had to get a 2nd opinion. He's now at a REPUTABLE practice (Vets To Cats) and it will cost me several hundred more to correct what this vet did. My cat is 14 and, on a new patient visit, they didn't even examine his eyes, his joints, or his ears?? So, the arthritis and cataract diagnoses found by Vets To Cats weren't even mentioned at this vet. DO NOT TAKE YOUR BELOVED PETS HERE!!! At least, not if you value their lives....a vet who charges $120.00 for a follow-up to check an injury he caused should have no vet license! Read Less
Andrew Kantor
18 Oct 2016
REPORT
Avoid at all costs. Seriously, do a search on the name and you'll learn the details -- this is not a vet to be trusted with your animals. Heck, look at the number of negative reviews! If you love (or... Read More
Avoid at all costs. Seriously, do a search on the name and you'll learn the details -- this is not a vet to be trusted with your animals. Heck, look at the number of negative reviews! If you love (or even like) your pets, do NOT bring them here. Read Less
Sandi Boyd
13 Jan 2016
REPORT
I have been taking my pup there for her whole life (6 yrs) and the staff remember her by name, are always friendly and courteous. When I have a concern they are quick to see her and I have been satisf... Read More
I have been taking my pup there for her whole life (6 yrs) and the staff remember her by name, are always friendly and courteous. When I have a concern they are quick to see her and I have been satisfied with the care by both doctors & staff. I would & have recommended this practice to my friends. Read Less
Ashley Bland
18 Jul 2015
REPORT
If you love your animal then do not...I repeat, DO NOT take them to this vet. Unfortunately we lost ours (15 month old) while under their care for being "fixed". The worst part is they would never re... Read More
If you love your animal then do not...I repeat, DO NOT take them to this vet. Unfortunately we lost ours (15 month old) while under their care for being "fixed". The worst part is they would never return phoen calls. Go at your own risk.Read Less
Sara Leffel
24 Jun 2015
REPORT
They should be closed. Took care of my Lab for 8 years; then she had a cyst on her leg. Dr. Jennings told me her leg needed to be amputated! I was devastated and a friend insisted I go her vet for a s... Read More
They should be closed. Took care of my Lab for 8 years; then she had a cyst on her leg. Dr. Jennings told me her leg needed to be amputated! I was devastated and a friend insisted I go her vet for a second opinion before the surgery. I'm so glad I did; my baby was instead treated with laser therapy and medication. She is now 13 and still happily running around! In a more minor incident, I had previously taken her to get groomed and she came out covered in layers of dead hair. I complained and they told me it was my fault because I didn't brush her before I brought her in!Read Less
Robin Carter
1 Mar 2014
REPORT
The people who work at this place know nothing about customer service or respect for that matter. If you love your pet, DO NOT take them here because they clearly don't care about animals whatsoever. ... Read More
The people who work at this place know nothing about customer service or respect for that matter. If you love your pet, DO NOT take them here because they clearly don't care about animals whatsoever. I will never take my animal here again & I will be sure to tell as many people I know that have pets as well to never take them here either. Brambleton Veterinary Hospital is the absolute WORST. Someone needs to look into their business & seriously consider shutting them down. Can I rate it -5 stars? Read Less
Jessica G
28 Feb 2014
REPORT
I have taken my dog here for a long time now, but just in the past few years have they really been slacking in everything they do. Mostly on how they take care of my dog! The second to last time I to... Read More
I have taken my dog here for a long time now, but just in the past few years have they really been slacking in everything they do. Mostly on how they take care of my dog! The second to last time I took him to get groomed he looked great and I didn't realize until I got home that he had a pretty big size cut on him. It looked like when they were shaving him that they cut over his wart he had and I was shocked no one noticed at all or even said anything to me about it. I called and told them about it and they didn't really seem to concern. Well then about a year later after that incident I took him again to get groomed and they called me telling me that they thought they "accidentally" cut open a cyst so they wanted to know if I wanted to just leave it alone or have them finish cutting it off and stitch it up....it would cost me $100...I was furious! Why should I have to pay for something that you messed up on my dog! so this $50 groom would end up costing me $150! When I went and picked him up it not only cost me more, it cost me $200! I don't understand why from the phone to the car ride over it went up $50 more! This place is a complete joke, and unless you want to have your animals scarred, take them someplace else! They also never apologized for anything at all...will NEVER go here again!!! Read Less
Book an Appointment
Online booking unavailable
Please call
(540) 774-5236
3528 Brambleton Avenue
Roanoke Virginia 24018
Business Hours
Monday
Mon
07:00AM-19:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
07:00AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-19:00PM
Saturday
Sat
07:00AM-14:00PM
Sunday
Sun
15:00PM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Brambleton Veterinary Hospital

Roanoke, Virginia
(21)
3528 Brambleton Avenue
Roanoke Virginia 24018
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
07:00AM-14:00PM
Sunday
15:00PM-17:00PM
Cynthia St Clair
9 Jul 2018
REPORT
Very clean. The staff were very professional in appearance and knowledge. My dog Josie not only got her yearly exam and shots but was boarded for a couple days and was very happy when I picked her up.... Read More
Very clean. The staff were very professional in appearance and knowledge. My dog Josie not only got her yearly exam and shots but was boarded for a couple days and was very happy when I picked her up. I'm very happy with Brambleton Veterinary Hospital. Highly recommend. Read Less
Quintin Arner
16 Jun 2018
REPORT
Great Vet, helpful and knowledgeable. We have brought our two labradoodles there since birth and they have been very helpful.
Danny Stanley
6 May 2018
REPORT
I have been a patron of Brambleton veterinary hospital for 20 years. I will take my pets nowhere else. They are very attentive to my pets needs and to my needs as a pet owner. Highly recommend Bramble... Read More
I have been a patron of Brambleton veterinary hospital for 20 years. I will take my pets nowhere else. They are very attentive to my pets needs and to my needs as a pet owner. Highly recommend Brambleton Veterinary Hospital. Read Less
David Larkins
5 May 2018
REPORT
I was an employee here. Not all the animals in the facility receive the same level of care. Grooming clients only get taken out once in their entire time there, while the animals themselves could be t... Read More
I was an employee here. Not all the animals in the facility receive the same level of care. Grooming clients only get taken out once in their entire time there, while the animals themselves could be there as long as 8 hours. I was terminated without being told what for, and the owner refuses to speak to me about it. I will not be having any more to do with this business. Read Less
Lois Farber
28 Jan 2018
REPORT
It is close to where I live. The people are very nice and friendly. They take good care of my dogs.
Lauren M
25 Jan 2018
REPORT
I switched my dog over to this location when I realized how close it was to my home. I was very pleased with everyone there and they were so great when working with my little dachshund. I also boarded... Read More
I switched my dog over to this location when I realized how close it was to my home. I was very pleased with everyone there and they were so great when working with my little dachshund. I also boarded my dog here just recently when I went out of town and she was well taken care of! They even called me periodically to let me know how she was doing since it was her first time boarding there. I highly recommend them and I'm pretty particular when it comes to my pup. Read Less
Judy Tucker
15 Dec 2017
REPORT
My first time there... impressed withDr Hensen... she treated my furbaby like gold!
Lynn McGhee
4 Dec 2017
REPORT
Has provided excellent care to my dogs. Very caring staff that provides a family atmosphere.
Frankie Coleman Doyle
13 Oct 2017
REPORT
My beloved pooch has been boarded here on several occasions, and he occasionally goes to doggie daycare. When I call to book an appointment, they KNOW my dog! They speak of him the way I spoke of my s... Read More
My beloved pooch has been boarded here on several occasions, and he occasionally goes to doggie daycare. When I call to book an appointment, they KNOW my dog! They speak of him the way I spoke of my students! I would not hesitate to write a bad review if I believed my pup had been mistreated, but for now, I can't say enough good about the way these people make me feel. Read Less
Christian P.
14 Aug 2017
REPORT
I have been through two end of life experiences for two dogs and found Dr. Jennings and Dr. Sisk to be incredibly helpful and supportive. The second was an 8 month old pup where Dr. Jennings correctly... Read More
I have been through two end of life experiences for two dogs and found Dr. Jennings and Dr. Sisk to be incredibly helpful and supportive. The second was an 8 month old pup where Dr. Jennings correctly diagnosed a congenital heart defect and got me to Va Tech for immediate help. I now own two labs and wouldn't go anywhere else Read Less
Jody Cundiff
13 Apr 2017
REPORT
Charged me $9 to keep my little Chihuahua after his appointment while I had to wait for the two bigger dogs to get bathed. Did not tell me that I would have to come pick him up after his appointment i... Read More
Charged me $9 to keep my little Chihuahua after his appointment while I had to wait for the two bigger dogs to get bathed. Did not tell me that I would have to come pick him up after his appointment if I didn't want to pay a fee. Read Less
Jo Craft
10 Feb 2017
REPORT
I'm not sure right now. I've seen the negative posts and I've not had a bad experience with them. They are a little pricey, but have seemed to be good to my boy (dog). My mother in law hasn't had issu... Read More
I'm not sure right now. I've seen the negative posts and I've not had a bad experience with them. They are a little pricey, but have seemed to be good to my boy (dog). My mother in law hasn't had issues with them and has taken all her animals here for over 10 Years. Read Less
Mallory Churning
16 Jan 2017
REPORT
Excellent customer service. Great prices. Fabulous hours. Convenient location. Always calls with follow 24 hours later after a "sick" visit.
cara jenkins
10 Dec 2016
REPORT
I absolutely love the care my dog receives from Dr. Henson and the other staff here. My dog is receiving chemo treatments and they are always professional and caring.
Kristi A. Jones
1 Dec 2016
REPORT
Update: I will be filing a civil suit against these people, and I suggest anyone else who had a similar experience do that same. It is $58.00 (the cost of the warrant and getting them served) well s... Read More
Update: I will be filing a civil suit against these people, and I suggest anyone else who had a similar experience do that same. It is $58.00 (the cost of the warrant and getting them served) well spent! Original post: I would suggest staying well away from this practice. My senior, arthritic cat was injured when the vet treating him (Dr. Sisk) had to attempt a blood draw 4 times before he got the sample. This clinic uses the jugular draw method in which the kitty is restrained by the neck AND the front legs, but they do it incorrectly and, after 4-5 minutes of my cat being restrained in this manner, he ended up with an injury to his right elbow. In addition, the vet gave him two vaccines in the elbow joint, adding insult to injury. $350 later and my cat is limping, injured, developed a bacterial infection as a result of no alcohol cleansing prior to injections/blood draws AND I had to get a 2nd opinion. He's now at a REPUTABLE practice (Vets To Cats) and it will cost me several hundred more to correct what this vet did. My cat is 14 and, on a new patient visit, they didn't even examine his eyes, his joints, or his ears?? So, the arthritis and cataract diagnoses found by Vets To Cats weren't even mentioned at this vet. DO NOT TAKE YOUR BELOVED PETS HERE!!! At least, not if you value their lives....a vet who charges $120.00 for a follow-up to check an injury he caused should have no vet license! Read Less
Andrew Kantor
18 Oct 2016
REPORT
Avoid at all costs. Seriously, do a search on the name and you'll learn the details -- this is not a vet to be trusted with your animals. Heck, look at the number of negative reviews! If you love (or... Read More
Avoid at all costs. Seriously, do a search on the name and you'll learn the details -- this is not a vet to be trusted with your animals. Heck, look at the number of negative reviews! If you love (or even like) your pets, do NOT bring them here. Read Less
Sandi Boyd
13 Jan 2016
REPORT
I have been taking my pup there for her whole life (6 yrs) and the staff remember her by name, are always friendly and courteous. When I have a concern they are quick to see her and I have been satisf... Read More
I have been taking my pup there for her whole life (6 yrs) and the staff remember her by name, are always friendly and courteous. When I have a concern they are quick to see her and I have been satisfied with the care by both doctors & staff. I would & have recommended this practice to my friends. Read Less
Ashley Bland
18 Jul 2015
REPORT
If you love your animal then do not...I repeat, DO NOT take them to this vet. Unfortunately we lost ours (15 month old) while under their care for being "fixed". The worst part is they would never re... Read More
If you love your animal then do not...I repeat, DO NOT take them to this vet. Unfortunately we lost ours (15 month old) while under their care for being "fixed". The worst part is they would never return phoen calls. Go at your own risk.Read Less
Sara Leffel
24 Jun 2015
REPORT
They should be closed. Took care of my Lab for 8 years; then she had a cyst on her leg. Dr. Jennings told me her leg needed to be amputated! I was devastated and a friend insisted I go her vet for a s... Read More
They should be closed. Took care of my Lab for 8 years; then she had a cyst on her leg. Dr. Jennings told me her leg needed to be amputated! I was devastated and a friend insisted I go her vet for a second opinion before the surgery. I'm so glad I did; my baby was instead treated with laser therapy and medication. She is now 13 and still happily running around! In a more minor incident, I had previously taken her to get groomed and she came out covered in layers of dead hair. I complained and they told me it was my fault because I didn't brush her before I brought her in!Read Less
Robin Carter
1 Mar 2014
REPORT
The people who work at this place know nothing about customer service or respect for that matter. If you love your pet, DO NOT take them here because they clearly don't care about animals whatsoever. ... Read More
The people who work at this place know nothing about customer service or respect for that matter. If you love your pet, DO NOT take them here because they clearly don't care about animals whatsoever. I will never take my animal here again & I will be sure to tell as many people I know that have pets as well to never take them here either. Brambleton Veterinary Hospital is the absolute WORST. Someone needs to look into their business & seriously consider shutting them down. Can I rate it -5 stars? Read Less
Jessica G
28 Feb 2014
REPORT
I have taken my dog here for a long time now, but just in the past few years have they really been slacking in everything they do. Mostly on how they take care of my dog! The second to last time I to... Read More
I have taken my dog here for a long time now, but just in the past few years have they really been slacking in everything they do. Mostly on how they take care of my dog! The second to last time I took him to get groomed he looked great and I didn't realize until I got home that he had a pretty big size cut on him. It looked like when they were shaving him that they cut over his wart he had and I was shocked no one noticed at all or even said anything to me about it. I called and told them about it and they didn't really seem to concern. Well then about a year later after that incident I took him again to get groomed and they called me telling me that they thought they "accidentally" cut open a cyst so they wanted to know if I wanted to just leave it alone or have them finish cutting it off and stitch it up....it would cost me $100...I was furious! Why should I have to pay for something that you messed up on my dog! so this $50 groom would end up costing me $150! When I went and picked him up it not only cost me more, it cost me $200! I don't understand why from the phone to the car ride over it went up $50 more! This place is a complete joke, and unless you want to have your animals scarred, take them someplace else! They also never apologized for anything at all...will NEVER go here again!!! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know