I am very impressed with this vet clinic. After adopting a pet from the SPCA we were referred to VCA Animal Hospital for a free exam. We decided to switch our seasoned pet from a previous clinic at th... Read More
I am very impressed with this vet clinic. After adopting a pet from the SPCA we were referred to VCA Animal Hospital for a free exam. We decided to switch our seasoned pet from a previous clinic at the same time...since it is closer to our home. We brought both dogs in Saturday and saw Dr Poage. From the first initial phone call to schedule, to checking in, to being called back with the vet tech, and then meeting Dr Poage - every bit of the process was awesome. It is nice to give your money to people who give excellent customer service and who are passionate with what they do. The staff is so friendly and caring! From every aspect, we are pleased. Best. Vet. Ever. Read Less
James Searle III
20 May 2018
REPORT
I can not say enough amazing things abiut the team here. We were greeted with a smile from the young lady at the desk. She checked over our appointment information and notified the Dr we were here. Dr... Read More
I can not say enough amazing things abiut the team here. We were greeted with a smile from the young lady at the desk. She checked over our appointment information and notified the Dr we were here. Dr Walters saw us as her last patient of the day with a very sick cat. She took time to look over him and explained our options. We went home with our cat and a course of action laid out and a plan for a follow up directly from the vet in 48hrs. We were also told if we had any questions or concerns to call back and we would be able to speak with someone. We didn't need to as their initial plan was working well. It was nice to hear directly from the vet and not someone off site that was looking over a file and reading a script. The team here are all very friendly and great to work with and you won't go home worried about if the choice you made is the right one. Read Less
Amber N
11 May 2018
REPORT
My family has been using Valley Animal for 18 years. They have always been great even under difficult circumstances. Would definitely recommend them to anyone with a pet.
Victoria Duffy
3 May 2018
REPORT
This was our first experience with Valley Animal Hospital and we could not have been more pleased. Dr. Muncy and all of the staff at VAH were wonderful and provided excellent care for our sick puppy.... Read More
This was our first experience with Valley Animal Hospital and we could not have been more pleased. Dr. Muncy and all of the staff at VAH were wonderful and provided excellent care for our sick puppy. It is a very clean and inviting facility. Read Less
billyshears2020
1 May 2018
REPORT
A very great place to take your pets. Everyone is so friendly and so helpful. I highly recommend Valley Animal.
Amanda Dobbins
14 Apr 2018
REPORT
The staff was all very friendly and the doctor went above and beyond with Mobi and answered all my questions and took the doctor took her time. They are the best around I am glad I found them.
Wendy Jones
7 Apr 2018
REPORT
The care given to the animals is outstanding. We board when on vacation, have all pet needs managed at Valley Animal Hospital and have always been pleased with their service. Loving and practical ca... Read More
The care given to the animals is outstanding. We board when on vacation, have all pet needs managed at Valley Animal Hospital and have always been pleased with their service. Loving and practical care that can't be topped. Read Less
Kerry Bradley
27 Mar 2018
REPORT
My first experience with this office was to help my Sookie over the rainbow bridge. The staff showed great compassion and empathy with that visit. Now, I am bringing our youngest fur baby to be neuter... Read More
My first experience with this office was to help my Sookie over the rainbow bridge. The staff showed great compassion and empathy with that visit. Now, I am bringing our youngest fur baby to be neutered. They are very thorough and caring. Couldn’t ask for a better veterinarian office! Read Less
Kevin Spencer
31 Jan 2018
REPORT
This is the ONLY place we will ever take our animals. Kind and knowlegable staff. They always remember our pet's names. They are always ready to help. We have been patrons for over 40 years ... and st... Read More
This is the ONLY place we will ever take our animals. Kind and knowlegable staff. They always remember our pet's names. They are always ready to help. We have been patrons for over 40 years ... and still going! Read Less
Angie Karr
24 Dec 2017
REPORT
Always caring and devoted to my pets. I've been there for 10 years now and had 2 puppies and a guinea pig go over the rainbow bridge with them, always been very compassionate! Have had both of my 7 ye... Read More
Always caring and devoted to my pets. I've been there for 10 years now and had 2 puppies and a guinea pig go over the rainbow bridge with them, always been very compassionate! Have had both of my 7 years old since six and seven weeks old as well as my newest girl for a year. Wonderful! Read Less
Christian Flannagan
23 Apr 2017
REPORT
We love valley animal hospital! I can't recommend their whisker club enough! We have a newfoundland which is a very big and very hairy dog, most places want a fortune to groom him but valley animal h... Read More
We love valley animal hospital! I can't recommend their whisker club enough! We have a newfoundland which is a very big and very hairy dog, most places want a fortune to groom him but valley animal has by far the most reasonable prices we've found. I also feel beyond comfortable leaving him there because I know he'll be well taken care of. They do an excellent job and he looks beautiful when they're done. We have seen just about every vet that works there at some point and each and every one of them are great. I have called countless times with questions and have always been greeted warmly and felt like the person who answers the call is helpful and kind. You can tell that all of their staff genuinely cares about animals and their job is more than a pay check to them. My husband and I have had several pets over the years and been to several different vets in the roanoke area but we have never been as happy as we are with valley animal hospital. We would never go anywhere else now. Read Less
Chris Murray
14 Apr 2017
REPORT
Nice welcoming front staff and the veterinarian comes across as very caring and sweet.
Cheryl Holcomb
13 Apr 2017
REPORT
Valley Animal Hospital is THE best place to take all your fur-babies in the Roanoke Valley! All the staff is friendly and the doctors really care about you and explain everything very thoroughly and ... Read More
Valley Animal Hospital is THE best place to take all your fur-babies in the Roanoke Valley! All the staff is friendly and the doctors really care about you and explain everything very thoroughly and will even call you at home if you have additional questions.Read Less
Ashlyn Davidson
24 Mar 2017
REPORT
Valley Animal Hospital is the only place I will take my dog. We adore Dr. Walters and would recommend her to anyone. She is kind, compassionate, and we trust her expertise and she always answers all o... Read More
Valley Animal Hospital is the only place I will take my dog. We adore Dr. Walters and would recommend her to anyone. She is kind, compassionate, and we trust her expertise and she always answers all of the questions we have. If you are looking for a place to take your fur baby Valley Animal Hospital is a great option! Read Less
James Morgan
17 Mar 2017
REPORT
I was told by the Vet at a previous visit that a dental cleaning was $190. The bill was $324. They required a fecal exam, unnecessary vaccines and much more additional. A hazardous charge of $9. T... Read More
I was told by the Vet at a previous visit that a dental cleaning was $190. The bill was $324. They required a fecal exam, unnecessary vaccines and much more additional. A hazardous charge of $9. They have turned a government-mandate into a revenue generator. I have experienced this before where the estimate is doubled or more with no up front explanation. I don't see any difference in this and stealing and would advise you look for another vet. They obviously get together to fix fees so it may be best to get the treatment planned in writing and signed. Read Less
Bob Bourque
19 Jan 2017
REPORT
Friendly and courteous staff all around. Very satisfied with care and professional attention towards pet and person.
Tanya B
13 Dec 2016
REPORT
My dog loves going to Valley Animal Hospital! The staff are amazing and go above and beyond to care for her!
Kim Hamdoun
4 Oct 2016
REPORT
I started bringing my dogs here over a year ago. I wish it was sooner. They have been great to me and my dogs. All the staff and vets are super nice, supportive, helpful and kind.
Cari Humphries
1 Sep 2016
REPORT
We have been taking our pets to Valley Animal Hospital for over 10 years. The facility is top-notch, the doctors are very compassionate and give outstanding service. The staff goes above and beyond an... Read More
We have been taking our pets to Valley Animal Hospital for over 10 years. The facility is top-notch, the doctors are very compassionate and give outstanding service. The staff goes above and beyond and they really treat you like part of the family. I highly recommend Valley Animal Hospital to anyone who wants the best care for their fur babies! Read Less
Debbie Minter
7 Jul 2016
REPORT
The doctors are second to none and really care about your pets. They give you first rate attention here. They don't just care because you love your pets. THEY love your pets too and this is what makes... Read More
The doctors are second to none and really care about your pets. They give you first rate attention here. They don't just care because you love your pets. THEY love your pets too and this is what makes them so special.I honestly believe my dog gets the best care I can give him when I take him here, and I would not hesitate to choose any one doctor here. They are all wonderful. Read Less
Michael Hartley
23 Feb 2016
REPORT
I've used Valley Animal Hospital for years. They are always warm, kind, caring, and supportive. I always trust their advice and am grateful to have them as my vet.
Teresa Russell
10 Jan 2016
REPORT
I have been a client at Valley Animal for years and years since Dr. Ayers was there. They are all wonderful, compassionate and caring from the first step into the lobby until you leave. If it were not... Read More
I have been a client at Valley Animal for years and years since Dr. Ayers was there. They are all wonderful, compassionate and caring from the first step into the lobby until you leave. If it were not for the staff and vets my diabetic girl would not have been here today but she is a beautiful 4 year old German Shepherd thanks to their care and time with her. I would not trust the health and care of my pets to anyone else. Read Less
Christie Rodriguez
20 Nov 2015
REPORT
The staff is always friendly and explains everything to me ahead of time. They really love what they do and it shows by the way they treat the furry member of your family. Ever since I started taking ... Read More
The staff is always friendly and explains everything to me ahead of time. They really love what they do and it shows by the way they treat the furry member of your family. Ever since I started taking my pet here, he doesn't leave trembling after his appointments. Thank you for all you do Valley Animal Hospital! Read Less
Lisa Moore
29 Oct 2015
REPORT
I love Valley Animal Hospital. The people there are so friendly and love my dogs, Bella and Scooter. The doctors are great and very knowledgeable. My dogs love going there. Thank you for the great... Read More
I love Valley Animal Hospital. The people there are so friendly and love my dogs, Bella and Scooter. The doctors are great and very knowledgeable. My dogs love going there. Thank you for the great care. Read Less
Libbie Sonnier-Netto
29 Oct 2015
REPORT
We were referred to Valley Animal Hospital by a friend. Our friend raved about how wonderful the clinic is and how attentive the staff and doctors are to their patients. Well, our 1st visit didn't dis... Read More
We were referred to Valley Animal Hospital by a friend. Our friend raved about how wonderful the clinic is and how attentive the staff and doctors are to their patients. Well, our 1st visit didn't disappoint. We are beyond pleased with the care our 12 year old shepherd mix received. He loved being greeted at the door and all the attention he received from everyone. Going to the vet was a good experience for the whole family!Read Less
I am very impressed with this vet clinic. After adopting a pet from the SPCA we were referred to VCA Animal Hospital for a free exam. We decided to switch our seasoned pet from a previous clinic at th... Read More
I am very impressed with this vet clinic. After adopting a pet from the SPCA we were referred to VCA Animal Hospital for a free exam. We decided to switch our seasoned pet from a previous clinic at the same time...since it is closer to our home. We brought both dogs in Saturday and saw Dr Poage. From the first initial phone call to schedule, to checking in, to being called back with the vet tech, and then meeting Dr Poage - every bit of the process was awesome. It is nice to give your money to people who give excellent customer service and who are passionate with what they do. The staff is so friendly and caring! From every aspect, we are pleased. Best. Vet. Ever. Read Less
James Searle III
20 May 2018
REPORT
☆☆☆☆☆
REPORT
I can not say enough amazing things abiut the team here. We were greeted with a smile from the young lady at the desk. She checked over our appointment information and notified the Dr we were here. Dr... Read More
I can not say enough amazing things abiut the team here. We were greeted with a smile from the young lady at the desk. She checked over our appointment information and notified the Dr we were here. Dr Walters saw us as her last patient of the day with a very sick cat. She took time to look over him and explained our options. We went home with our cat and a course of action laid out and a plan for a follow up directly from the vet in 48hrs. We were also told if we had any questions or concerns to call back and we would be able to speak with someone. We didn't need to as their initial plan was working well. It was nice to hear directly from the vet and not someone off site that was looking over a file and reading a script. The team here are all very friendly and great to work with and you won't go home worried about if the choice you made is the right one. Read Less
Amber N
11 May 2018
REPORT
☆☆☆☆☆
REPORT
My family has been using Valley Animal for 18 years. They have always been great even under difficult circumstances. Would definitely recommend them to anyone with a pet.
Victoria Duffy
3 May 2018
REPORT
☆☆☆☆☆
REPORT
This was our first experience with Valley Animal Hospital and we could not have been more pleased. Dr. Muncy and all of the staff at VAH were wonderful and provided excellent care for our sick puppy.... Read More
This was our first experience with Valley Animal Hospital and we could not have been more pleased. Dr. Muncy and all of the staff at VAH were wonderful and provided excellent care for our sick puppy. It is a very clean and inviting facility. Read Less
billyshears2020
1 May 2018
REPORT
☆☆☆☆☆
REPORT
A very great place to take your pets. Everyone is so friendly and so helpful. I highly recommend Valley Animal.
Amanda Dobbins
14 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The staff was all very friendly and the doctor went above and beyond with Mobi and answered all my questions and took the doctor took her time. They are the best around I am glad I found them.
Wendy Jones
7 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The care given to the animals is outstanding. We board when on vacation, have all pet needs managed at Valley Animal Hospital and have always been pleased with their service. Loving and practical ca... Read More
The care given to the animals is outstanding. We board when on vacation, have all pet needs managed at Valley Animal Hospital and have always been pleased with their service. Loving and practical care that can't be topped. Read Less
Kerry Bradley
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
My first experience with this office was to help my Sookie over the rainbow bridge. The staff showed great compassion and empathy with that visit. Now, I am bringing our youngest fur baby to be neuter... Read More
My first experience with this office was to help my Sookie over the rainbow bridge. The staff showed great compassion and empathy with that visit. Now, I am bringing our youngest fur baby to be neutered. They are very thorough and caring. Couldn’t ask for a better veterinarian office! Read Less
Kevin Spencer
31 Jan 2018
REPORT
☆☆☆☆☆
REPORT
This is the ONLY place we will ever take our animals. Kind and knowlegable staff. They always remember our pet's names. They are always ready to help. We have been patrons for over 40 years ... and st... Read More
This is the ONLY place we will ever take our animals. Kind and knowlegable staff. They always remember our pet's names. They are always ready to help. We have been patrons for over 40 years ... and still going! Read Less
Angie Karr
24 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Always caring and devoted to my pets. I've been there for 10 years now and had 2 puppies and a guinea pig go over the rainbow bridge with them, always been very compassionate! Have had both of my 7 ye... Read More
Always caring and devoted to my pets. I've been there for 10 years now and had 2 puppies and a guinea pig go over the rainbow bridge with them, always been very compassionate! Have had both of my 7 years old since six and seven weeks old as well as my newest girl for a year. Wonderful! Read Less
Christian Flannagan
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
We love valley animal hospital! I can't recommend their whisker club enough! We have a newfoundland which is a very big and very hairy dog, most places want a fortune to groom him but valley animal h... Read More
We love valley animal hospital! I can't recommend their whisker club enough! We have a newfoundland which is a very big and very hairy dog, most places want a fortune to groom him but valley animal has by far the most reasonable prices we've found. I also feel beyond comfortable leaving him there because I know he'll be well taken care of. They do an excellent job and he looks beautiful when they're done. We have seen just about every vet that works there at some point and each and every one of them are great. I have called countless times with questions and have always been greeted warmly and felt like the person who answers the call is helpful and kind. You can tell that all of their staff genuinely cares about animals and their job is more than a pay check to them. My husband and I have had several pets over the years and been to several different vets in the roanoke area but we have never been as happy as we are with valley animal hospital. We would never go anywhere else now. Read Less
Chris Murray
14 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Nice welcoming front staff and the veterinarian comes across as very caring and sweet.
Cheryl Holcomb
13 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Valley Animal Hospital is THE best place to take all your fur-babies in the Roanoke Valley! All the staff is friendly and the doctors really care about you and explain everything very thoroughly and ... Read More
Valley Animal Hospital is THE best place to take all your fur-babies in the Roanoke Valley! All the staff is friendly and the doctors really care about you and explain everything very thoroughly and will even call you at home if you have additional questions.Read Less
Ashlyn Davidson
24 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Valley Animal Hospital is the only place I will take my dog. We adore Dr. Walters and would recommend her to anyone. She is kind, compassionate, and we trust her expertise and she always answers all o... Read More
Valley Animal Hospital is the only place I will take my dog. We adore Dr. Walters and would recommend her to anyone. She is kind, compassionate, and we trust her expertise and she always answers all of the questions we have. If you are looking for a place to take your fur baby Valley Animal Hospital is a great option! Read Less
James Morgan
17 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I was told by the Vet at a previous visit that a dental cleaning was $190. The bill was $324. They required a fecal exam, unnecessary vaccines and much more additional. A hazardous charge of $9. T... Read More
I was told by the Vet at a previous visit that a dental cleaning was $190. The bill was $324. They required a fecal exam, unnecessary vaccines and much more additional. A hazardous charge of $9. They have turned a government-mandate into a revenue generator. I have experienced this before where the estimate is doubled or more with no up front explanation. I don't see any difference in this and stealing and would advise you look for another vet. They obviously get together to fix fees so it may be best to get the treatment planned in writing and signed. Read Less
Bob Bourque
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Friendly and courteous staff all around. Very satisfied with care and professional attention towards pet and person.
Tanya B
13 Dec 2016
REPORT
☆☆☆☆☆
REPORT
My dog loves going to Valley Animal Hospital! The staff are amazing and go above and beyond to care for her!
Kim Hamdoun
4 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I started bringing my dogs here over a year ago. I wish it was sooner. They have been great to me and my dogs. All the staff and vets are super nice, supportive, helpful and kind.
Cari Humphries
1 Sep 2016
REPORT
☆☆☆☆☆
REPORT
We have been taking our pets to Valley Animal Hospital for over 10 years. The facility is top-notch, the doctors are very compassionate and give outstanding service. The staff goes above and beyond an... Read More
We have been taking our pets to Valley Animal Hospital for over 10 years. The facility is top-notch, the doctors are very compassionate and give outstanding service. The staff goes above and beyond and they really treat you like part of the family. I highly recommend Valley Animal Hospital to anyone who wants the best care for their fur babies! Read Less
Debbie Minter
7 Jul 2016
REPORT
☆☆☆☆☆
REPORT
The doctors are second to none and really care about your pets. They give you first rate attention here. They don't just care because you love your pets. THEY love your pets too and this is what makes... Read More
The doctors are second to none and really care about your pets. They give you first rate attention here. They don't just care because you love your pets. THEY love your pets too and this is what makes them so special.I honestly believe my dog gets the best care I can give him when I take him here, and I would not hesitate to choose any one doctor here. They are all wonderful. Read Less
Michael Hartley
23 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I've used Valley Animal Hospital for years. They are always warm, kind, caring, and supportive. I always trust their advice and am grateful to have them as my vet.
Teresa Russell
10 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I have been a client at Valley Animal for years and years since Dr. Ayers was there. They are all wonderful, compassionate and caring from the first step into the lobby until you leave. If it were not... Read More
I have been a client at Valley Animal for years and years since Dr. Ayers was there. They are all wonderful, compassionate and caring from the first step into the lobby until you leave. If it were not for the staff and vets my diabetic girl would not have been here today but she is a beautiful 4 year old German Shepherd thanks to their care and time with her. I would not trust the health and care of my pets to anyone else. Read Less
Christie Rodriguez
20 Nov 2015
REPORT
☆☆☆☆☆
REPORT
The staff is always friendly and explains everything to me ahead of time. They really love what they do and it shows by the way they treat the furry member of your family. Ever since I started taking ... Read More
The staff is always friendly and explains everything to me ahead of time. They really love what they do and it shows by the way they treat the furry member of your family. Ever since I started taking my pet here, he doesn't leave trembling after his appointments. Thank you for all you do Valley Animal Hospital! Read Less
Lisa Moore
29 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I love Valley Animal Hospital. The people there are so friendly and love my dogs, Bella and Scooter. The doctors are great and very knowledgeable. My dogs love going there. Thank you for the great... Read More
I love Valley Animal Hospital. The people there are so friendly and love my dogs, Bella and Scooter. The doctors are great and very knowledgeable. My dogs love going there. Thank you for the great care. Read Less
Libbie Sonnier-Netto
29 Oct 2015
REPORT
☆☆☆☆☆
REPORT
We were referred to Valley Animal Hospital by a friend. Our friend raved about how wonderful the clinic is and how attentive the staff and doctors are to their patients. Well, our 1st visit didn't dis... Read More
We were referred to Valley Animal Hospital by a friend. Our friend raved about how wonderful the clinic is and how attentive the staff and doctors are to their patients. Well, our 1st visit didn't disappoint. We are beyond pleased with the care our 12 year old shepherd mix received. He loved being greeted at the door and all the attention he received from everyone. Going to the vet was a good experience for the whole family!Read Less