I'm currently sitting in one of the exam rooms for an urgent care visit and have been waiting to see the doctor for an hour. So much for urgent...I've taken both my dogs to this clinic for several appointments, spanning minor and major procedures. While the vet and techs seem to know what they are doing and generally do an okay job, this clinic is expensive and I have never had a visit with what I would consider a 'short' wait. If you've got a lot of time and money to spare, this clinic is fine. But if you want more attentive staff and faster response times, I'd head elsewhere. Read Less

Our two year old cat was having chronic ear discharge.  Upon taking him to Aldie Vet a growth was discovered that had damaged his ear drum.  Dr. Luce gave us our options without any pressure.  We decided to do the surgery to remove the mass. Weeks later our cat was still having issues, but Dr. Luce was determined to make our kitty better for us.  After a second surgery, our little guy is now much better and we feel Dr. Luce did an excellent job.  We are very pleased with this practice. Read Less

Dr. Luce is a sexist who was completely dismissive and uncommunicative in a time of crisis. He was extremely unprofessional and unknowledgeable. He yelled at me in the middle of the lobby when I decided to take my dog to a different, more qualified vet. At one point in our conversation he turned to my husband and said "your wife is obviously too emotional to make any decision." DO NOT GO HERE!!We took my dog to the Hope Center in Vienna and he fully recovered. Read Less

UPDATED: Upgrade from 2 stars. The practice manager, Sarah, reached out and we had a great discussion. Sarah was very understanding about all of my concerns. She was professional and kind. It sounds like the clinic has a plan to work on strategies to address some of their shortcomings. I will continue to give them my business as long as they continue to be humble about their missteps.OG POST: I want to like this place. I am ex-practice manager so I understand how difficult this industry can be, but Aldie Vet Hospital disappointed me. Our first visit was fine with both dogs. Provided our records which the tech and DVM seemed to look at prior which was nice. The DVM did a thorough exam on the dogs. She was friendly, but spent a lot of time typing notes. I would've liked more interaction and to get to know her and the clinics practice style better since we were trying to establish a relationship. I appreciate the thoroughness of the notes in my account as well as my receipt but, perhaps don't spend the entire appointment typing. Again, not the end of the world just a bit annoying. She was good with my dog so thats really what its about. We had one late-night visit with our Golden, it was again, nothing bad but just a bit lackluster. I was friendly with the tech and learned there had been a change in mgmt recently as well as major tech turnover. They were just starting to staff up after losing a quite few people. Thats a red flag but not sure if thats because of the new or old mgmt. Hearing about such a big transition is what is alarming.Fast forward a few months: One of our dogs has beginning stages of congestive heart failure. We did the cardiac workup (echo, labs, etc.) for a pretty penny. Got her started on meds which helped significantly with the coughing. After a couple months, they wanted to recheck labs and echo. Not really what we wanted to do since we were being conservative with care, but fine.. we did it. Refilled meds. Doing great. Then, a month later, her meds ran out again because they won't do long term RXs. Again, not bad, but annoying. They refused to fill them because of the "liability" without doing more labs and another echo. Um, the meds you are prescribing are not controlled substances nor are there any major side effects to them so not sure what liability you mean? We asked the vet to specify, he stated he didn't want to be responsible if the pet died. She's a 13 year old chihuahua with CHF. She's going to die probably within the next 2 years and we don't want to go broke over it. The meds obviously helped, theres no further medical risk if shes on them.. why cant you just fill them? I consulted with my previous vet and standards of care through the AVMA online. Both agreed, minimal liability to the CHF drugs. That made us consider ditching this vet but fine we'll try to move on. Again, not bad they wanted to be thorough but annoying to do so much expense diagnostic testing in a short amount of time when we knew the diagnosis.One more try: called to get an estimate for dental cleaning on our young healthy dog. Receptionist didn't understand i just wanted a ballpark estimate. I explained I understand there are variations of treatment requirements, but generally speaking what is the charge for anesthesia, pre-surg labs, rads, etc? No go. Okay, whats your cheapest dental exam youve ever done, ever, and the most expensive (knowing neither would be my dog but wanted to see how far this would go)? She said they would have to do a dental exam. Well, we were there 4 months ago for a full annual physical. Saw the vet examine my dogs teeth. Did she not grade them during that exam? If not, thats annoying. She literally wrote 2 pages of notes and forgot four words (X Grade Dental Disease)?? I find THAT hard to believe. If she did, the clinic would see they were a grade 1, FAR FETCHED grade 2. Soooo... I should again be able to get a BALLPARK estimate without another full exam. Unless, do they give a free dental exam with quote? Nope. Again, annoying. I bickered with the receptionist some more and realized I was being rude and gave up. She said she'd have the tech "try to put something together".I dont know. To me, if I'm willing to drop $500 bucks or potentially more on a dental cleaning the least you can do is give me a free quote. This clinic just seems to have weird values, strange ways of handling clients, and not a super deep understanding that by empowering the client a bit, you will make way more money off of them then nickel and dime'ing to death.I guess overall no one was bad. The vets are decent. Techs are decent. Front desk could use some education on standards of care and handling requests. It's just an annoying experience and I don't like being annoyed. I will look for another vet, but if I can't find anyone better, this place will suffice. They are at least sweet to the dogs, thorough, and seem like decent people. Side note: Groomer is a gem and will continue to use her. Read Less

Dr. Luce is personal and professional. He takes his time with my pet and explains everything clearly and thoroughly. He is passionate about his business, compassionate with animals, and treats us well each visit. Highly recommended! Read Less

We cannot say enough good things about Aldie Veterinary Hospital Dr. Luce, Dr. Hook, Dr. Pattie, Dr. Conroy, Dr. Clark and all the well-trained, dedicated, kind people who work there.  We have been a customer of Aldie Veterinary Hospital in South Riding for the past eight years.  Every Doctor who has treated our cute, little Journey has cared for her as if she was their own.  When my little Journey came from the another ER hospital, she had many health issues.  The wise, thoughtful, and helpful Doctors, technicians, and front desk staff always responded quickly and knew exactly what to do.  They got our Journey back on track quickly and have. We feel so much better and our little princess is all better!!! Cannot say enough good things ! Thank you!! Thank you!! Read Less

My response to your response to my review: The only thing I will rescind from my original review is calling you scam artists. Name calling is not appropriate. Otherwise: Someone from your office did call me privately to discuss my review but unfortunately there was no attempt to resolve anything. The person (I will not name names) I spoke with regarding my review simply tried to talk in circles and didn't listen to my concerns. Because I didn’t change my opinion based on her tactics, you have now written a bullying response in an attempt to intimidate me with threats of further action. This further proves MY opinion that MY experience was one with a business that is unethical and unprofessional. The claim in your response about not knowing I had a certificate is false. You said in your response “The very first line item states, “You MUST tell the vet you are using this certificate when you make your appointment” (Loudoun County Human Society).” Again, not naming names of who I spoke with on the phone, but I specifically mentioned on the phone that I had a humane society certificate and to please note it in the appointment notes and / or the file. The girl I spoke with said “you don’t need it, we have matched our prices to the certificate”. I said to note that I had it anyway because it states on the certificate to mention it. To say that you didn’t know I had one is an out-right false statement (and in your words defamatory). Because I had the certificate, is how I knew to ask what additional costs would be associated with the spay procedure. I called three times with questions and would be happy to provide my phone record. Unfortunately I didn't realize at the time that I should have recorded the conversations......lesson learned. I do know who I spoke with, but again, will not name names here. I spoke to one individual twice and another individual once on May 17th. The fees were not laid out in a forth-right manner. In short you have not addressed my concerns because you have now tried to intimidate me with "further action". A reputable business would not try to bully a customer who had a bad experience. Instead you have shown other customers how ungracious you are and how you will resort to intimidation tactics. You have made your business look intolerable to people utilizing their First Amendment right. I find it interesting that there are other one-star reviews for your business on google yet you decided to respond only to mine and responding with false claims about my phone conversations where I clearly stated I had one of the humane society certificates. I should mention you should check out the reviews of your business on other forums...those will leave you flabbergasted! Original post: If I could give zero stars I would! Scam artists! Do not take your pets here unless you have money to throw away. We took our puppy for a spay consultation. Prior to the spay consultation I called multiple times to ask how much everything would be for the spay. I was told $100 for the spay and $85 for bloodwook. When we got to our consultation they listed out many more fees which totaled well over $400. I do not appreciate having my time wasted and this place needs to be upfront and ethical about pricing before getting you in the door. They also said they wouldn’t do the spay without doing their own exams (hence more money) and having our puppy as a permanent client. Seriously? Not to mention we have all the previous records for our puppy from another vet so we should NOT have to redo all the exams. As a person when I switch doctors I don’t have to redo my exams....I simply take my records with me. So it makes no sense that I can’t do the same for my pets! Ridiculous! The reason we tried this place is because it is close to our house so having just moved to the area we wanted something local. But no, we will go out of our way to return to our ethical doctor at Potomac Valley Vet Hospital which is a good 45 minutes drive away. Read Less

I've been bringing my cats to Aldie Vet for almost 18 years now. I've always felt that the vets there take a holistic approach with the pets they see. Dr Luce and Dr Pattie have always treated my cats with the best care, and they always seem to be on top of the latest research and practices. I don't think I've ever met anyone there who didn't seem to genuinely care about the pets and their people. When my elderly cats went through some scary health issues, everyone at Aldie Vet Hospital was so compassionate for both me and my precious fur babies. They even sent cards when they each passed away. When I was ready for a new cat after I lost the first one, I brought her in for her checkup and everyone came to see her and say hello. This is a really talented and caring group of professionals, and I have always felt like I had the best vets ever. Read Less

If I could give zero stars I would!Scam artists! Do not take your pets here unless you have money to throw away. We took our puppy for a spay consultation. Prior to the spay consultation I called multiple times to ask how much everything would be for the spay. I was told $100 for the spay and $85 for bloodwook. When we got to our consultation they listed out many more fees which totaled well over $400. I do not appreciate having my time wasted and this place needs to be upfront and ethical about pricing before getting you in the door. They also said they wouldn't do the spay without doing their own exams (hence more money) and having our puppy as a permanent client. Seriously?Not to mention we have all the previous records for our puppy from another vet so we should NOT have to redo all the exams. As a person when I switch doctors I don't have to redo my exams....I simply take my records with me. So it makes no sense that I can't do the same for my pets! Ridiculous! The reason we tried this place is because it is close to our house so having just moved to the area we wanted something local. But no, we will go out of our way to return to our ethical doctor at Potomac Valley Vet Hospital which is a good 45 minutes drive away. Read Less

We have visited Dulles South Animal Emergency (the emergency part of Aldie Veterinary Hospital) twice in the last 3 years. The first visit was a life threatening emergency. Our son's 4 pound teacup Maltese somehow jumped from a couch to a table at a friend's house and ate several pieces of dark chocolate on Valentines day. Because of his tiny size and the amount of chocolate he was able to consume, he almost died. The staff was absolutely wonderful. They explained everything to us and kept in constant contact with us the night our baby had to stay with them. We were very fortunate that he recovered very quickly and came home the next day.Visit #2 was 2 weeks ago. Our 2 pound Maltese puppy developed diarrhea one week after his first visit to a different vet. Of course this happened on a Sunday and our regular vet was closed. We took Oliver to Aldie and, once again, the staff was so helpful. They diagnosed him with coccidia, gave us medications and special food and charged us $295.00. During this visit I decided that we would continue bringing Oliver here instead of using our previous vet. (other vet is simply too far away). I have read some reviews about the pricing being too high. I have found it to be very close to what I was paying at the Fairfax vet we had been using.Yesterday I took Oliver for a checkup and shots. Oh my goodness!! The Dr. and the tech actually sat on the floor with my puppy & played with him. They gave him cheese while he received his shot. They also placed the worming pill inside the cheese so that he would eat it voluntarily~~which he did. They really took their time with us and I never felt like they were rushing to get to the next patient. Everyone was very friendly and helpful.While the office visit charge is higher than at my previous vet ($74.50 vs $61.00) Aldie does not require a visit with the DR. (you see a Tech) when your pet simply needs shots. This will save me a LOT of money.So far we LOVE Aldie/Dulles South Read Less

Our dog doesn't mind coming to this vet hospital! Caring staff that gives lots of love and attention. Everything my pet has ever needed has been taken care of at this hospital. They are open 24 hours and when my dog got in a fight and needed stitches in her ear, they were open to take care of her. Read Less

Aldie has helped me maintain the best quality of life for my old man. Shadow would not be happy and thriving at close to 16 years old without Acupuncture from Dr. Pattie, routine exams and lab monitoring from Dr. Luce and just overall love and care from the whole staff at Aldie Vet Hospital. Read Less

We recently had our 7 month old Jack Russell-like puppy laparoscopically spayed by Dr. Luce. Sunni is incredibly active and we just knew that a conventional spay procedure, with a larger incision and sutures on the outside would have been a bear to take care of with this dog.  With the expert and kind care, thorough explanations at the pre-op eval appointment, we felt at home in this practice even though it is over an hour from home.  The procedure itself was like nothing ever happened.  Sunni hardly fussed at all and after a 6-8 hour groggy recovery from anesthesia, she was good as new.  She hardly needed her soft collar as she wasn't concerned about the incision site, she maybe licked it twice. Really quite an amazing procedure and for our busy family, was definitely worth the added cost for the convenience of a most rapid and smooth recovery. Read Less

The good Dr's and staff at Aldie Vet saved Zoe's life.  We had her 6 month checkup on a Friday and she got a clean bill of health from Dr. Patty.  She's a 12lb Moorkie and a happy loving dog.  The following Monday we were on our evening walk and a Siberian Husky which was off leash attacked her.  We rushed her to Aldie Vet (called ahead on the way) and they were waiting for us with emergency equipment ready for her.   Dr. Suzanne Barnes gave her a quick exam and let us know she had broken ribs and they needed to run an X-ray for internal damage and that she was in critical condition with 4 serious puncture wounds.  About 30 minutes later she assured us Zoe's lungs and heart were intact and showed us several x-rays on the computer.  We were able to see Zoe in the ER that night before we left.  She was shaken and medicated and we were very concerned.  ***They were very transparent about the costs associated with her care and we OK'd the charge that night and expenses going forward.  They said they'd let us know any large costs for tests, x-rays and surgery***Dr. Barnes called us the following morning to say Zoe was doing OK but she needed to be monitored for possible infection and internal bleeding.  Zoe spent 4 nights in the hospital.  We met Dr. Luce and another nice young female Dr who's name I can't recall.  The Dr's communication was great (calls to update us each morning).  They allowed us to visit Zoe each day and they were very knowledgeable and professional the entire time.  The Techs who worked with Zoe (I remember Megan as one of the names but can't recall others) were loving and professional as well.  Zoe is home now and bandaged up but we are taking her in each day for a checkup for the next week or so.  We love our little doggie and am so blessed Aldie Vet was there to save her life. Read Less

Walking in, the ladies behind the desk were super sweet. They could tell I was visibly upset and got us in a room quickly. Another vet clinic referred us here for an ultra sound. Maria was our angel for the night as she very comforting to our furbaby and to our family. Dr.Johnson was also very knowledgeable and compassionate. And most of all patient with the given choice we had to make. Because of unforseen circumstances we had to put our beloved furbaby down. Maria And (Chloe) who kept checking in as well ,waited with me til my husband and daughters could come say one last good bye. These ladies were absolutely both so comforting!! There are simply no words to describe our experience here. Chloe brought alot oftreats for our furbaby and Maria took some last pics. And they sat and just listened to us. They really made us feel comforted and that they would stay with him til the end as we just could not. These ladies will never be forgotten. And we cannot wait to receive our beloved furbabys remains and his paw print.Read Less

Have you ever wondered if your Vet was overcharging you and over treating your pet? At Aldie Vet/Dulles South, you can know!This review is so long because the care we recieved was THAT bad.  We brought our 11m old puppy in for excessive vomiting. We said we knew it wasn't a blockage because she'd just crapped in their yard, but that she could have eaten 1 or 2 ibuprofen as we'd dropped some on the floor.Diagnostics were $1,187 thanks to two x-rays that confirmed she didn't have a blockage (which her poo had already confirmed). After blood tests Dr. Barnes told us her liver values were elevated (slightly) so ibuprofen ingestion was likely.Despite the low dosage ingested, Dr B. proceeded to formulate a treatment plan as if Denali had eaten the bottle and was approaching kidney failure (she wasn't). Her estimate was 2,951.85 plus the 1,187 for a total +4k. She suggested that we needed to decide pronto, putting us into panic mode.When we expressed that we couldn't afford her plan, she said we could get a credit card or we could EUTHANIZE THE PUPPY. No lesser treatment plans or alternatives were offered. Give us the money or the dog dies. Not knowing any better, we agreed to the plan. We left crying and worried about Denali's fate all weekend.When we picked Denali up 48hrs later, the vet tech said, "Her renal values were never abnormal so MAYBE SHE DIDN'T EAT THE IBUPROFEN." Huh? How is that possible when we were led to believe she could die any time?At this point, I recognized that our ignorance and emotions had been manipulated, so I asked them for her full record including labs and house notes.Below is unnecessary medical crap done to Denali:1. They put her under propofol (anesthetic) to insert a nasogastric (feeding) tube to give Denali A PILL. Apparently no one in the whole animal hospital can get a non-aggressive puppy to swallow a pill? 485 dollars. Once she was home, I was able to give her the same exact pill 3x a day for a week with no feeding tube or vet training. She's STILL sneezing constantly from the tube two weeks later despite them saying it was only "mildly irritating".2. She pulled out the first tube, so they put her under again to put it back in. She pulled it out again. Nearly 300 more dollars gone. By now we have paid 800 dollars so she could get two doses of A PILL. After the second tube they decided it wasn't important. Thanks. 3. In one 2hr period they gave her 3 $60+ injections to sedate, reverse sedation, and re-sedate. They have an explanation for this but it translates to "we didn't plan this well."4. They gave her shots of PEPCID that they had also pills for. Shots were $62 while pills-same dosage-were 28$/10 days. This medication was NOT recommended by poison control, so it didn't need to be in her care plan in the first place. 150$ 5. They mistakenly charged us for an extra 12 hour hospitalization fee. When I pointed it out, they said they could remove this charge, but if I hadn't gone over her treatment plan with a calculator, I never would have noticed it. 66$6. Above accounts for over 1,000$ in unnecessary charges and doesn't even include all the charges for checking her values, fluids, etc for an extra 24+ hours after they had determined she was fine.They could have given her fluids for 12 hours, rechecked her blood (it was fine after that point), and she could have come home. Everything they did for the next 36 hours was to rigidly adhere to a treatment plan meant for an animal in or near kidney failure. She wasn't! They knew cost was a concern, but never explained we had options, so we continued to go along with the plan thinking it was that or euthanasia.I sent an email asking them to explain their actions and they replied with flimsy excuses. For instance, when asked "Why did you give my puppy a feeding tube to administer a pill?" they said, 'She wouldn't eat the pill' and 'You approved it.' Yeah, we thought she was DYING, so we said they could do whatever they needed to save her life. They didn't tell us they were going to charge us 800.00 and put her in undue stress/pain because they couldn't get her to swallow a pill. FFS!We made mistakes in not asking the right questions and not knowing our rights, and we learned a very expensive lesson from that. Their reply to me says, "Communications and client care is something that is constantly a challenge..." If communicating with humans is a continuing issue, they should seriously question their ability to do the job. Animals can't speak, so it takes human interaction to properly treat pets in a way that doesn't cause undue burden on them or their caretakers. Aldie Vets failed us and Denali on that matter in a way that almost cost her life.Dr. Luce & Dr. Barnes gave no apology, not even a generic "sorry for your experience", and their admin offered to adjust our bill by 66$ for their clerical error. Aldie Vets cares about money first, pet care second, and their human clients not at all. Read Less

Want to know what kind of folks work here? Angels ! When confonted with the very real possibility of having to euthanize our beloved 12 yo cat for financial & other reasons, these kids came to the fore.Read Less

Thank you Aldie vet. I felt pricing was reasonable and appreciated the time Dr Paddy took to talk to me and explain things to me. I am an overreactive pet mom who is not easy to deal with or impress and I was really pleased with my experience at the Aldie vet. I will be back for sure ! Read Less

I am so appreciative to Dr. Chau for taking such wonderful care of Lady for the 6,5 years we had her. Dr. Chau only had Lady's best interest at heart. Thank you Dr. Chau for all you do for our furry lived ones. Holly Knowles Read Less

This have been our family vet for approximately 12 years.. Dr. Luce and his staff are the most professional , caring and loving people you will ever find to care for your pet !!! They provided the best care for our first dog and we are now on our second one..We love this place... Read Less

The best veterinary staff all around in Northern Virginia! They always took such wonderful care of our sweet boy Homer, and were the kindest, most sympathetic, and helpful people when it came time to say goodbye to him. Dr. Pattie in particular is our rockstar--she loved Homer like one of her own and coined him "the Mack Truck of Cocker Spaniels," a "barnacle dog," and "epic," which he was right up to the end. She prepared us so perfectly to go through the process when it was time and the most lovely card was waiting for us when we picked up his ashes. Read Less

Aldie Veterinary Hospital has excellent staff!!! No matter which doctor we see they are always so caring toward our little three year old Bichon Frise! She absolutely loves going to the vet, which shows how good of a service this veterinary hospital provides! I would highly recommend Aldie Veterinary Hospital and all of the services they provide. They truly care about your pet and always explain in great detail your options when it comes to pricing and services. The front desk staff is wonderful with scheduling appointments and keeping pet paperwork up-to-date. Also, Laurel is a fantastic groomer who really pays very careful attention to grooming your pet and making sure your pet feels comfortable and is happy while being groomed. Our puppy, Sunshine, absolutely loves Laurel and always looks so beautiful after being groomed. We honestly would not take our pet to any other vet except for Aldie Veterinary Hospital, because they truly are the best!!!Read Less

Aldie Veterinary Hospital has excellent staff!!! No matter which doctor we see they are always so caring toward our little three year old Bichon Frise! She absolutely loves going to the vet, which shows how good of a service this veterinary hospital provides! I would highly recommend Aldie Veterinary Hospital and all of the services they provide. They truly care about your pet and always explain in great detail your options when it comes to pricing and services. The front desk staff is wonderful with scheduling appointments and keeping pet paperwork up-to-date. Also, Laurel is a fantastic groomer who really pays very careful attention to grooming your pet and making sure your pet feels comfortable and is happy while being groomed. Our puppy, Sunshine, absolutely loves Laurel and always looks so beautiful after being groomed. We honestly would not take our pet to any other vet except for Aldie Veterinary Hospital, because they truly are the best!!! Read Less

On behalf of our entire family, we cannot thank Dr. Luce and the entire team at Aldie Veterinary Hospital for saving the life of our beloved 7 year old Chocolate Lab and Assistance Dog, TOBI. TOBI developed a life threatening infection - without the excellent veterinary care,and Dr. Luce's proactive professionalism and competence (as well as that of the other vets involved), the outcome here would have been very different. And we want to extend a particular, heartfelt thanks to all of the vet techs, ER team and front desk staff who helped our entire family through this episode. THANK YOU for making us feel supported and like a part of your family with your excellent TLC! Forever grateful, the O'Briens and TOBI Read Less

Everyone from the Doctors to the Technicians to the Front Desk staff are the best. I had to bring in Bella on Tuesday and she was very sick. She was admitted and they took great care of her and me. They called me with updates and let me come and sit with her daily. They all gave her lots of loving throughout the day too.Read Less

I had to take my dog for an emergency visit. They accommodated us so well! Emergency visits are always pricey, but they made it worth it with their caring. Everything was well explained and they put him on the proper treatment for his condition. The staff was fantastic! I will definitely consider going back! Read Less

My dog snuck into our pantry in the middle of the night (Saturday) and ate a stick of Crisco.  Weird, I have no idea why.  She threw up each time we fed her, then on Sunday she finally threw up the foil that was around it.  By Monday she was still throwing up her meals but acted normal otherwise.  I took her into Aldie vet to be seen.  Before they would even see her they wanted me to call ASPCA Poison Control ($65), so they could confer on what treatment should be done....hmmm.  Anyway, after we get to the office she is seen by a vet, and I was told she needed blood work to rule out pancreatitis.  The blood work came back normal, but they said she needed to be hospitalized to monitor her blood work.  I was called by the evening vet, who said she was acting normal but hungry.  The next morning I was able to pick her up, and she was given medicine to calm her stomach to take until finished.  $1200+ for all of that.  I'm not a vet, but IMO I think since the blood work came back fine, they should have given me the medicine to take home and watch her from home.  If she got worse, I could have brought her right back in because they are open 24/7.  I honestly feel like they use your love for your dog against you, so that they can charge you exorbitant fees.  The reason for two stars is only because the staff was nice, and they did treat my dog, but that is it. Read Less

I am so thankful for Aldie Vet! They always do such an amazing job! Wilson was under anesthesia for some minor stuff a week or two ago and Dr. Barnes and Jessie and other staff took such GREAT care of him! I travel 45 minutes to this vet just because they are that amazing and I would recommend this vet to ANYONE! They truly love my big WEIMY and they always do what they can to help and make it a great experience for me and my dog! Read Less

I have two 17 year old kitties who are my babies. Yes, I freely admit to being the crazy cat lady! I was having an in-home vet visit and I was very happy with their services, but then experienced three different times my cats had need of emergency care. I called Aldie Vet before heading out and each time someone was available almost immediately to see my cat.I have had experiences with several veterinarians at this practice and there is not one I would not trust with my kitty's life. Dr. Luce has seen my Bailey on emergency visits now twice. Dr. Griffing did a cardiovascular work up on my Buca before his surgery and I was truly amazed at the time she took and detail she provided me about his health and what was going on. Dr. Barnes performed surgery on my Buca to remove a small lump on the side of his mouth. I have to admit I was really nervous about him requiring surgery due to his age, but Dr. Barnes and Dr. Griffing really helped calm my fears. Dr. Hood has been seeing my Bailey about her kidney issues for a month now. I truly believe everyone at this practice holds the care of your furry family member in the highest regard. I see a number of reviews stating the practice wanted to run unnecessary tests. I have not experienced this at all. As Dr. Luce once told me, we can treat the symptoms, but the ultimate goal is to find the underlying cause and I totally agree with that philosophy. Every time tests were needed, they were fully explained, we were presented with alternatives and provided costs so that we could make a sound decision for the care of our cat. For example this test would be nice to do, but this one is absolutely required to diagnose your pet's illness. I've never felt pressured into agreeing to any services at all.Each and every person I have encountered here is kind and compassionate. Communication from the staff is just fantastic.They have a state of the art facility. While some may say their costs are high, I've paid as much or more at other veterinary practices. I am a huge fan of Aldie Veterinary Hospital and I am so thankful they are near my home. Read Less

After reading some of the negative reviews I am wondering if I have been taking my dogs to the same facility for the past eight years.  Aldie Veterinary Hospital has been caring for my three (now two) dogs since we moved to South Riding and over this time period we have seen every vet there.  They have guided us through a life-threatening illness, an end-of-life process, and a surgery with kindness and compassion.  Every staff member has been nothing but attentive and caring and I have the utmost faith in the competency and knowledge of all of the professionals there.  Several people have mentioned the cost of services.  Here in Northern Virginia I will admit that costs are considerably higher than in other parts of the country - but this is true for almost everything, not just veterinary services.  What is also true is that if you want the best you have to pay for it and after visiting vets in other parts of the country during our travels I have not encountered anything like the services, facility, and staff professionalism of Aldie Vet.  When procedures/tests have been recommended we have always been given alternatives which have been thoroughly explained and we have been allowed to make our own decision without any judgement from any of the staff.  Communication has been excellent and our trust has never been abused.  We are fortunate to have such a state-of-the-art facility close by and I appreciate the responsiveness and capability of the entire staff, especially during times of need. Read Less

We cannot say enough wonderful things about Dr Luce and his staff. We have been patients of his for over 16 years and drive from Ashburn Farm to continue to use his services. He has treated 4 of our dogs over these 16 years. Performed 2 knee repairs, the most recent being a month ago. He and his staff have been amazing to both our dogs and us!!! They take the time to explain everything and Dr Luce even just called us today on Easter to update us on 1 of our dogs boarding there this week. When he was in his previous space he opened after hours and took our dogs when we were having our first child. We consider this practice like our family. Absolutely an amazing team of professionals. I highly recommend them all the time!! Read Less

As I read some of the negative reviews, I was amazed at the disconnect from reality that most of these people possess.  Everyone seems to want the quick fix these days, and they want it for the "right" (most inexpensive) price.  You people amaze me.  You approach your pet's health and well being as well as their medical best interests as if they are lemon cars in need of the cheapest fix possible.  I sincerely hope that you treat the people in your life with more consideration than you do your own pets.   With that being said, my golden retriever's visit also cost us a fortune.  It was a price I could not afford but had to.  But unlike many of the above mentioned people, I listened to the professionals, and I put my dog in their care because I love my dog, and his health was (and is) paramount to me.  So shop arouond if you choose to, but before you go with the cheapest price, take a good look at (better yet ask) the staff about their credentials.  The staff at Aldie is certified and trained from top to bottom.  You will NOT find better.  So as is the case so often in life, you get what you pay for.  And our family received more from this staff than we could EVER put a price tag on.   My dog nearly died from an intestinal blockage in the two days leading up to the huge snow storm a few weeks back.  Like everyone else, we were extremely worried about the snow.  But we were more worried about our dog.  We brought Landry in three different times (at the staff's request) leading up to the surgery, and when it was decided that emergency surgery was the only option, every single person on that staff put their best foot forward.  Dr. Luse himself had been on call for well over 24 hours before he forfeited the chance to beat the snow and go home just so he could perform the operation himself.       I sat in their lobby for the duration of the procedure (roughly five total hours) and every single person on that staff must have come out to offer a drink, answer questions, or give me an update.  I could not have chosen a better place to be in that difficult time than right there in that lobby.  I will also add that every staff member that was there had planned on being snowed in there for at least three days.  And they were!  If this doesn't demonstrate how incredibly committed these people are are to what they do, then I don't know what does.  Did anyone else choose to stay at work for the three days that most of us were snowed in?       We are all very fortunate to have such an incredible facilty and tremendous staff so available to us.  So if you want the cheapest price and best bargain when it comes to your pet's health, then shop around and write negative reviews.  But if you want the best for your pet and understand that these (certified) veterinarians are as human as any other doctor on the planet, then look no further.  I am forever indebted to the ENTIRE staff at the Aldie Veterinary Hospital, and I cannot thank you enough for care and concern you showed for Landry and our entire family during such a difficult time and under such difficult (snow) conditions.  THANK YOU! Read Less

WHY DO I WRITE THIS REVIEW?I want to warn others of this place. At the time, I didn't have Yelp or another way to tell my story. I agree with everyone else who say that they always pushed for pricey and expensive tests/products. When an expensive test was needed, they ignored it costing the emotional pain of losing my first dog.GOING TO ALDIE VETSI moved to South Riding in 2008 and needed a vet to take my golden retriever, Biscuit, for wellness checkups. Since Aldie Vets were across the street from where I lived, it was very convenient. In 2009, when they tried to charge up to $800 to spay my goldendoodle puppy, Amber, on the morning of the spay surgery, I immediately decided to look for another vet when they were going to charge me over the estimated cost. ALDIE VET'S LACK OF MEDICAL KNOWLEDGEIn the summer of 2009, before I decided to get a goldendoodle puppy, my 7-year-old Biscuit was visiting my parents in Michigan. One day, my mom called me to tell me that Biscuit was constantly biting her tail and that the blood from the tip of the tail was getting all over the walls, carpet, and furniture. They also noted that she had a lump the size of a tennis ball on her stomach. I immediately, and unexpectedly, drove up to Michigan to pick up my dog and bring her back to Virginia to Aldie Vet. The vet who saw her said she must be allergic to something in Michigan and to wait it out and she"ll get better. She didn't do any tests on Biscuit, didn't even think an X-Ray was needed. They told me to wrap the tip of her tail until it heals, and they were still baffled by the lump on her stomach. I took her home and the bleeding on the tip of her tail eventually went away. The noticeable lump on her stomach went away as well. I didn't think she was sick anymore. She was still eating, drinking water, and playing, but was losing weight. It got me thinking that she was getting older and that she will one day pass. I couldn't take losing her so I thought to get a new puppy to have as a companion to Biscuit and to have just in case I lose my golden retriever.LEAVING ALDIE VETSIn November 2009, I brought my goldendoodle puppy to to Aldie Vets to get spayed. They estimated between $400-$800. On the day of the spaying, they told me it was going to cost over $800. I decided to cancel the spaying right then, and let them know of my dissatisfaction. I found another vet that did the spaying for less than $400. I began taking my two dogs to this vet instead. 6 POUND TUMORIn May 2010, Biscuit was starting to slow down, was extremely skinny, and not feeling well. I took her to the vet and he did tests and saw there was a huge mass on her spleen. I asked them how long did she have it there, and they said it took about a year and half to grow to this size. They said they would have to remove it or put her down. I didn't even think twice about the cost of the surgery. After they removed it, they found out it was a benign splenic tumor. This tumor took a lot of Biscuit's blood that should have went to the rest of her organs. The vet tech took pictures of the tumor to show me what was growing in my dog. I wish the Aldie vets found it earlier and removed it then when it was considerably smaller. BISCUIT'S PASSINGA month after the tumor removal, Biscuit seemed to be on the mend and gaining lots of energy. One day, I let both of my dogs out to use the bathroom and later that day, my puppy, Amber, was throwing up and having diarrhea. She was obviously sick. The next day, Biscuit was showing the same symptoms, but unlike Amber, didn't get better. I noticed that day that the condo's HOA hired people to spray pesticides on the grass and placed signs far from where I take my dogs to do their business. The sign said to keep children and pets off the grass because of the chemical applications. They did not place these signs close to my side of the condos.That weekend, Biscuit was having a hard time breathing and couldn't go down the stairs to use the bathroom. I had to carry her down the stairs and up the stairs. She was struggling to stand, to breath, to be. I wanted her to be comfortable so I kept her in the bathroom, the coolest place in the house. The next morning I went into the bathroom to check up on her and I found out that she passed away during the night. LOSS OF A PETBiscuit was my first dog and the first loss of a pet. There could have been something done earlier by Aldie Vets to catch the growing tumor before it got to its huge size. If you love your pets, find another veterinarian to take them to so you know they will be in good hands. I wish I could go back in time and chose differently. Driving a distance to get to quality medical care for my dogs would be worth it! Read Less

Our dog had been a patient when we lived here in 09-10 so when we moved back, we started with them again. After waiting in the waiting room about 20 mins, I explained to the tech that I have a large family and cannot afford any extras, shots only. She proceeded to take a history of our dog, which took about 15 mins more. She took the dog out to be weighed, which took even longer. She left the office while we waited, all the time, the dog and my 3 year old growing increasingly more agitated. After what seemed forever, two vets and two techs appeared in a very small room, making anxiety levels soar. I, again, explained I didn't have money for extras, shots only. Clearly it went in one ear and out the other. They were discussing blood panels and dental work, stomach medications, etc. We had now been in the office far too long. The dog, who is extremely gently, had turned my arms red from scratching/pawing them. My three year old was whining about how long it was taking as I was receiving scathing looks from the vet techs and silent veterinarian that I wasn't accepting their treatment recommendations. After nearly two hours, I was broken down. I accepted their $465 bill for the exam and treatments,which DID NOT include shots, paid my bill and left. I couldn't have felt more bamboozled! I will NEVER return to their clinic nor will I recommend them to ANYONE. Read Less

I went here recently when my dog had a stomach virus. Nearly $1000 later and two vet visits they finally gave us antibiotics due to an upset tummy. They rather go through all the pricey test than just give your pet what they obviously needed. It felt like the vets work on commission. Never again. Read Less

Every time I come here they always recommend a pricey test or scan for my dog (especially when I have mentioned that price is an issue) and when I refuse, they guilt me. Yes, they guilt me. I also felt belittled for my younger-looking appearance. When I told Dr. Hood that I had not recorded all of my dog's seizures as I am not around her 24/7 she asked in a very condescending voice, "Could I give your mom and dad a call? It is very important, you know. I could talk to them for you". Excuse me? Towards the end of the appointment she looked down at my dog and said, "If only we knew what was wrong with you.." after I had mentioned again that I did not want to do testing. Read Less

I have been going to Aldie vet since 2013 when I moved to the area from Fairfax County.  My experience was mixed.  The quality of medical care has always been good.  The front desk staff is very kind.  However, at each visit I was often made to feel obligated to accept all medical services offered to me, often in the many hundreds of dollars.  If I did not choose to do all treatments or tests, I was made to feel like I was probably missing an important part of the diagnosis.  Twice I took my cat in for stomach issues and was recommended to do a full Geriatric workup, including x-rays and ultrasound.  Not including medications, this would be nearly $1000.  I denied a few of the services, asking to do a few tests at a time.  However, they did more tests than I authorized, did not explain charges carefully and I ended up with a bill of over $500 in one visit and over $900 at a follow up visit just a couple months later.  My chart even remarks that I told them "cost is a concern", so please call owner before performing services or tests.  But, often I received calls after services were performed AND when I questioned this they told me that I signed a release for any treatment at the initial consult that they found medically necessary while she was in their care.  While that sounds reasonable, I would have liked to have made large financial decisions for myself.  When I asked to speak to the owner, Dr. Drew Luce, he declined to call me back.  I asked a couple different staff members if I could just discuss with him how I felt my pet's care went and about the issues with services being performed without my knowledge or financial agreement (essentially about the communication gap).  Each staff member said that they would pass along my message but couldn't guarantee he'd call back.  I am a business owner myself, and I ALWAYS call a client back, no matter what.  It's courteous and professional.  To not do so is unacceptable to me in business.  I will not return to this vet and have found a much more communicative and reasonably priced vet in the neighborhood. Read Less

I would like to thank all of the staff at Aldie Vet for helping my husband and me through a very difficult time with our beloved dog Lovie. Lovie was taken to Aldie for emergency care while we were away on vacation. Dr. Griffing contacted us immediately. She told us exactly what was going on and promised to keep in touch with updates. She was true to her word. Lovie's condition worsened and we were notified. We left our vacation early and drove back. The entire trip home we were in frequent contact with Dr. Pattie. She gave us updates and advice regarding Lovie's declining condition. We were told that she had fallen and was not able to get up. My husband and I were so upset because we pictured her lying on the floor by herself. When we arrived to the office, we found Tracy, the vet tech, lying beside Lovie. She had been there for hours. She kept her company and talked to her and comforted her. Lovie was very sick. Her prognosis was not good. We stayed with her and talked to Dr. Pattie. Dr. Pattie was very helpful and understanding. She answered all of her questions with patience and empathy. We had to make the decision to let Lovie go. We grappled with it and Dr. Pattie listened to our concerns and addressed all of them. She did not sway us one way or the other. We asked that an autopsy be performed because of the sudden, unexpected nature of her illness. After staying with Lovie and saying goodbye we drove home. About 2 hours later we received a phone call from Dr. Pattie to tell us that she had started the autopsy. She wanted to assure us that we had made the right decision in letting Lovie go. This was such a kind gesture. The sadness we felt and continue to feel is immense but it was lessened by Dr. Pattie's phone call. I cannot say enough good things about the love and care that our Lovie received from the staff at Aldie Vet. Thank you so much.Read Less

Thank you to everyone who has helped my girl Penny recover from a nasty bout of pancreatitis following a serious surgery. She was really sick and the entire staff has worked to bring Penny safely through the danger. A special kudos to Dr. Luce for the many nights he stayed up all night after working through other emergencies and giving Penny his attention undivided. This was a labor of love. And to the other vets (Dr. Hood, Dr. Pattie, Dr. Griffing and Dr. Neuberger), vet techs and vet assistants and Amy, Kat, Pam and all the new receptionists, much love for the kindness and caring you showed me every day as I was making this terrible journey with Penny. You are all the best of the best. Jan Stanley Read Less

I have purchased a dog from Laurel Walker, who works at this facility. The dog turned out to not be well with children so she offered to swap the dogs with another one and promised Leon the other dog would be treated here at her work. The dog we were promised had a tooth that neeeded to be removed (which ofcourse she said would be done at her work ) was never made available for pickup or delivery. I have called to office several times to speak to Laurel and get our money back as our poor children were told they would be getting Leon's sister but that was a lie. We are out over $2000.00 and every time I call the vet they say she is not available and they will leave a message. I made the receptionist aware of what was going on but still unable to reach Laurel but they haven't assisted in any way instead are harboring this criminal that has committed fraud. My next move is to the police. I don't recommend any company that willingly hides someone that has created a scam, especially in a case where she used the company as a security blanket to make people believe she was being honest. Read Less

Love love love Aldie Vet!!!! The staff is great!!!! They always make me & my pups & cat feel special. No matter what the emergency or problem they are always so wonderful & accommodating!!! Can't say enough nice things about this place!!! Read Less

Normally I'd go to my regular vet in Centerville, but I've actually had my last three cats euthanized here (old age). This is a good place in that they're open on weekends and near me in South Riding, but the last time I went - they ended up charging me for a lot of unnecessary services (examination, IV, tried to charge me for a cremation even though I told them no). I've never had to pay $400 to have a pet euthanized before. Even the emergency time I came before, paying the emergency labor rates - was only $260. I'm going to give them another try with a new cat I just adopted, but may go back to my old vet if they continue to push expensive and unnecessary services. Read Less

I am so satisfied with the care given to my cat at Aldie Vet.  After trying Banfield in Chantilly, this place was heavenly.  The nurse and doctor I saw were VERY thorough in explaining the possible causes for my cat being sick, and what our options were.  When the recommendation came out with a high price tag, we brainstormed to space out tests and treatments to avoid paying for unnecessary testing once we found the problem.  They have followed up exactly when they said they would, and continue to be open about how I can save a few dollars.  I will definitely be sticking with Aldie Vet! Read Less

My husband and I moved to South Riding last year and had recently adopted a puppy. To save money we used the PetSmart puppy plan which includes all vaccinations, exams and neutering. Some vets were better than others there so it was hard to build a relationship and develop trust. A year later, towards the end of our puppy plan, we were researching on switching to a different vet and Aldie Vet is very close to where we live. Before we could make a routine appointment we had TWO separate emergencies with our dog. Both times we rushed him over to Aldie Vet and they were so wonderful and patient and caring that we knew this was where we wanted to establish a lifetime relationship. Our dog is a treasure in our life and when it comes to his health and treatment we want the best. I think we found that in Aldie Vet. Read Less

I hate this place. And this review is written after I have had time to calm down and reflect on the level of hatred I have for this place.  I can't believe that it has really taken me this long to write my Yelp review.  I have had several encounters with Aldie Veterinary so this rating is based on multiple visits. However, the last two visits have my blood boiling. One Saturday evening, my dog, Rommie was attacked by a neighbor's dog while out on a walk.  I rushed my dog to Aldie for a checkup.  It was after hours but the sign on the door says that if you call the Emergency Hotline, the doctor on call would call you back within 30 minutes.  I waited almost an hour before I realized that I was the fool for waiting for the doctor.  Up to this point, Aldie was the only Veterinary that I dealt with in the area.  I began doing a quick search for other Vets and ran across Pender, which is 24/7.  Thank you for saving the day, Pender. The next day, Aldie Vet calls me and apologizes for missing my numerous calls and then tells me that I can bring Rommie in for a checkup.  If I wasn't a Christian woman, this would have been the time that I would have given them a few choice words to chew on. However, I took solace in knowing that Rommie was fine and I just made a permanent switch to Pender for their convenience and price.Fast forward three years later. Somehow Rommie got a piece of paper in his eye.  I was unable to get it out on my own so I took him to Aldie to see what they could recommend to assist me.  After all, Aldie Vet is literally in my backyard and going to them is just as convenient as googling a solution.  The receptionist asked my name and once she looked up my charts, she refused to assist me until his charts were updated.  I told her that Pender had his charts and she stated I needed to get them.  In a calmly manner, I explained to her that I just needed someone with any kind of pet knowledge to visually expect his eye.  She refused to assist me any further and instead of flipping tables over in that place, I walked out and was reminded of the incompetence of why I left in the first place.By the way, I hate Aldie Veterinary Hospital. Read Less

needed a vet for my dog, Jigs, and didn't have a clue where to go. I called Aldie vet and they were so nice and squeezed me in right away. My dog can be kind of temperamental but he really took to Dr. Luce. The problem was diagnosed right away; he prescribed medication and I could tell that Jigs felt better almost immediately. I'm so relieved to have found someone in our new area who will take such great care of him! Read Less