52 Reviews

Countryside Animal Clinic

Sterling, Virginia
General Info
We provide the following services: anesthesia, bathing, behavioral counseling, boarding, dentistry, diagnostic services, dietary counseling, emergency care, an in-house laboratory, permanent identification, a complete pharmacy, radiology services, surgical services, and vaccinations.
We carry the following brands: Hills Prescription & Science Diet, Iams, Purina, Royal Canin, K9 Advantix, Revoution, Frontline, Heartgard, and Interceptor.
Reviews
Monique C.
13 May 2019
REPORT
Countryside staff are just glorified Salesmen. My dog has a tumor on his eye and I wanted to get a second opinion. After researching almost every vet in NOVA, we landed on Countryside. The visit start... Read More
Countryside staff are just glorified Salesmen. My dog has a tumor on his eye and I wanted to get a second opinion. After researching almost every vet in NOVA, we landed on Countryside. The visit started off great - everyone was very friendly and I was very optimistic. Then the vet started pushing their PAW Plan. She probably mentioned it at least 20 times. I looked at the pricing and even with the plan, it was 3 times the amount that I pay for my dog at his normal vet in California. She diagnosed him with a tumor (surprise, surprise) and told me she would send me quotes. After 3 business days I called asking for the quotes and was told that they typically take 1-2 weeks. Just for the quote. When I finally got the quote, they wanted to charge me $890-$2700 depending on whether I opted for teeth cleaning and how long it took to get the tumor out. I called my vet in California (who has specialists perform surgeries from San Francisco) and they are only going to charge me $600 including teeth cleaning and mass removal. So it is cheaper for me to fly myself and my dog to California to get him his surgery. I requested the doctor's notes to send to my California Vet and they included very rude, snide, and unprofessional comments by the staff about me being impatient about getting the quotes. I have never had to wait more than 24 hours to get a quote from any other vet. In fact, most vets will just give you the quote while you are there. One of the other comments included how the vet tech's brain hurt so much because of all of the math she apparently had to do for my quotes (guess she hasn't heard of Excel). These people are extremely shady. I am very disappointed and frustrated that I wasted by $80+ on an exam. It is insane that these vets can charge so much for these services. Read Less
Tracy C.
4 May 2019
REPORT
Had a positive experience with the vet staff there, super knowledgeable and friendly, but awful experience with the front staff. Arrived for an appointment only to be told it had been cancelled. Would... Read More
Had a positive experience with the vet staff there, super knowledgeable and friendly, but awful experience with the front staff. Arrived for an appointment only to be told it had been cancelled. Would have been great to have notice so I didn't bring my dog who hates car rides. Sassy response that I received a call and voicemail. No calls, missed calls, or voicemails to either myself or my fiancé (the numbers on file) AND received an email confirmation. So clearly whoever "called" didn't try very hard or check the number dialed. Utterly disrespectful. Read Less
Amy M.
27 Jul 2018
REPORT
I am so happy I have finally found a veterinary clinic for my pets!! I really can't say enough positive things about Dr Carson and Mary at Countryside! I had my first visit there this morning because ... Read More
I am so happy I have finally found a veterinary clinic for my pets!! I really can't say enough positive things about Dr Carson and Mary at Countryside! I had my first visit there this morning because my cat has a bad tooth. The entire staff from front desk to the doctors were friendly, professional, caring and knowledgeable. The office is beautiful and very clean. My husband and I have three pets and purchased the paw plans which makes everything extremely affordable. I love love love this place!!!! Read Less
Nina O.
21 May 2018
REPORT
I called to inquire about a trim for my cat and was somewhat abruptly told, "We are not groomers, we only do that for patients."  Not a great way to win new patients by being so abrupt to simple quest... Read More
I called to inquire about a trim for my cat and was somewhat abruptly told, "We are not groomers, we only do that for patients."  Not a great way to win new patients by being so abrupt to simple questions. Maybe instead indicate, "We love to trim our patients. We would be glad to take your cat on as a patient, and if you have a check up with us, then you can add on a trim." Read Less
Joseph Kelly
16 Mar 2018
REPORT
They provide a great & convenient place to take your animals for care.
Patrice D.
11 Feb 2018
REPORT
We took our dog to Countryside in the past and loved the service, especially when he crossed over to Rainbow Bridge. We just rescued a dog, and loved the care we had received so we went back to Countr... Read More
We took our dog to Countryside in the past and loved the service, especially when he crossed over to Rainbow Bridge. We just rescued a dog, and loved the care we had received so we went back to Countryside Animal Hospital Clinic. The vets are very thorough and give you options. And we loved their new renovations. Read Less
Christine K
23 Dec 2017
REPORT
They are so good with my fur baby. They have such great personalities and treat their patients with love and enthusiasm. They take plenty of time to answer my questions to where I feel comfortable and... Read More
They are so good with my fur baby. They have such great personalities and treat their patients with love and enthusiasm. They take plenty of time to answer my questions to where I feel comfortable and knowledgeable. Read Less
Chih Chou
1 Dec 2017
REPORT
Best vet I've ever taken any of my dogs to. The doctor took the time to diagnose the problem my dog was having. She even took the time to give us some training/obedience tricks. I left Banfield bec... Read More
Best vet I've ever taken any of my dogs to. The doctor took the time to diagnose the problem my dog was having. She even took the time to give us some training/obedience tricks. I left Banfield because I wanted a vet that took the time to know my dog. Banfield staff never did anything wrong and always properly treated my dog, but I always felt like they were rushed to see every pet. That is not the case with Countryside Animal Clinic. Read Less
Scribbles ITM
23 Nov 2017
REPORT
I've been going here for 15 years now. Everyone is so caring and professional. The receptionists, tech's and doctors are all so caring, I can't imagine bringing my kitty someplace else.
Karen T.
9 Oct 2017
REPORT
I had three dogs now two... both are senior dogs with some serious medical day-to-day issues. I have seen quite a few vets and vet clinics in this area but none have come close to The care and experti... Read More
I had three dogs now two... both are senior dogs with some serious medical day-to-day issues. I have seen quite a few vets and vet clinics in this area but none have come close to The care and expertise the doctor said that the vet techs offer at countryside!! They actually encourage your input and they listen to what you have to say and give credence and credibility to your input for the care of your pet! One popular vet clinic I happened to overhear that they weren't making their numbers for the month and they needed to do so --translation --care or services that weren't really necessary or needed. I can always get  an  appointment at countryside within a days or to time. if I have an emergency they always find a way to fit me in. their pricing is extremely reasonable! I'm glad to say I have finally found my vets for life!! Read Less
Tiffany C
31 May 2017
REPORT
We love Dr Wright and his staff. We got our dog 4 yrs ago from a "breeder" and unbeknownst to us, she was full of problems. Dr Wright and his staff were excellent with helping us get out little girl b... Read More
We love Dr Wright and his staff. We got our dog 4 yrs ago from a "breeder" and unbeknownst to us, she was full of problems. Dr Wright and his staff were excellent with helping us get out little girl back to full and proper health. They explained everything to us, incl possible causes for the various issues, and they worked with us for her treatments - which included a few free visits and others. They didn't have to give us free services to get through the issues with our dog, but they did. We greatly appreciated that. Since then, they have remained excellent; Scar from being spayed isnt visible, our dog loves all their staff, very helpful, keeps you informed in a timely manner, you know it! Thank you Dr Wright and your staff! Read Less
Anne M.
29 May 2017
REPORT
Dr Wright is the most caring vet I've ever met. He has a real synergy with animals and clearly loves what he does. He also is thoughtful about taking the most reasonable approach to care and doesn't s... Read More
Dr Wright is the most caring vet I've ever met. He has a real synergy with animals and clearly loves what he does. He also is thoughtful about taking the most reasonable approach to care and doesn't suggest unnecessary treatments or appointments as I've noticed with other vets in the past. Read Less
Corrie Miracle
28 May 2017
REPORT
I brought my bulldog here on the recommendation from someone I met frequently at the dog park. They are definitely a friendly staff and took the time to explain things to us and went over their recom... Read More
I brought my bulldog here on the recommendation from someone I met frequently at the dog park. They are definitely a friendly staff and took the time to explain things to us and went over their recommendations. I felt like they did a great job and made us all feel comfortable (including Ray). I highly recommend them to anyone! Read Less
Michael L.
23 May 2017
REPORT
The staff is beyond amazing. They are extremely accommodating and go above any other animal clinic I've ever gone to.
C Patterson
26 Apr 2017
REPORT
Caring staff. Always easy to make appointments.
Daniel P.
23 Apr 2017
REPORT
I will not be bringing my pet here anymore. I've had my dog treated twice here and both times I've left with a bad taste in my mouth. Dr. Germaine (sp?) is very unprofessional and I'll be taking my pe... Read More
I will not be bringing my pet here anymore. I've had my dog treated twice here and both times I've left with a bad taste in my mouth. Dr. Germaine (sp?) is very unprofessional and I'll be taking my pets to clocktower from now on. It's worth the drive. They should realize customers can hear what they say in the back room. Read Less
Ines P.
21 Mar 2017
REPORT
I came to this vet due to an attack from my new dog to my old dog. They saw me right away - and I really liked the staff and vets right away. They were easy to talk to, took the time to listen and I f... Read More
I came to this vet due to an attack from my new dog to my old dog. They saw me right away - and I really liked the staff and vets right away. They were easy to talk to, took the time to listen and I felt they genuinely cared. They have a new customer. Read Less
Meish M.
9 Mar 2017
REPORT
I tried to give this place a chance but I ended up switching. After talking to a neighbor about our poor experience, they stated they had a similar experience when they took their cat here. I hate to ... Read More
I tried to give this place a chance but I ended up switching. After talking to a neighbor about our poor experience, they stated they had a similar experience when they took their cat here. I hate to give bad reviews but I think the care & service we received was just poor. Didn't seem to be any true concern for the welfare of our pet. One tech is very nice & helpful. The other is in in over her head and had no idea what she was talking about. The first vet we saw there simply missed stuff, mailed it in. Second vet was a little better but still just sent us home with antibiotics and no other tests.  Lastly, one receptionist was nice, the other was rude and abrupt. This vet must have too many patients because they are just rushing and counting their money; not a lot of true concern or desire to get a proper diagnosis. Read Less
Bill Pollock
21 Feb 2017
REPORT
Great vets and staff. Customers their for almost twenty years
Kristy R.
12 Feb 2017
REPORT
reached out to countryside animal clinic via their contact page on their website and was then contacted within 24 hours.  i expressed concern about my cat and his skin condition and was able to secure... Read More
reached out to countryside animal clinic via their contact page on their website and was then contacted within 24 hours.  i expressed concern about my cat and his skin condition and was able to secure an appointment within two days.  i also mentioned that he was a bit anxious and gratefully when we arrived the staff was very conscious of this fact and helped keep him calm.  when we met the doctor we were very pleased with the recommendations and options available to try and address the skin issues.  although admittedly hard to diagnose...we felt very comfortable with the doctor and the clinic and are happy to have located this vet.  so grateful to know our cat is in good hands! Read Less
Laura Ragazzo
10 Feb 2017
REPORT
Dr. Wright, Andy and the rest of the staff there are most caring, compassionate, knowledgeable people I have ever encountered. If you need a excellent vet, you need Countryside Animal Clinic! When m... Read More
Dr. Wright, Andy and the rest of the staff there are most caring, compassionate, knowledgeable people I have ever encountered. If you need a excellent vet, you need Countryside Animal Clinic! When my dogs are excited about going there instead of putting on the brakes, like they did with my old vet, they know they are in good hands. Read Less
Peter C.
8 Feb 2017
REPORT
Rude doctor did not listen to what was wrong with our dog. We will never go back to this vet.
Christi D.
10 Dec 2016
REPORT
They are so kind to our kitties and very efficient. We enjoy using their PAWS plan as an insurance/payment program because it covers more than regular insurance plans.
Gaby Gabya
29 Nov 2016
REPORT
Frank my pug loves the ladies in the office. The vet's are wonderful.
Katie Feeney
1 Nov 2016
REPORT
The staff care for your pets as if they were their own. Dr. Werden and Kristen are the dream team. They go above and beyond for every pet that comes in. I only trust my kids with the Countryside staff... Read More
The staff care for your pets as if they were their own. Dr. Werden and Kristen are the dream team. They go above and beyond for every pet that comes in. I only trust my kids with the Countryside staff so much so we drive all the way from Waldorf, MD. We recently had our dog neutered, when we came to pick him up, he had an entire exam room to himself with someone sitting with him/ watching him from the back at all times. My dog is a big pain in the butt, however Dr. Werden, Devon, Kristen, Mary and Andy (and I am sure everyone who was there) were are super loving and patient with him. Thank you guys so much for taking such amazing care of Oscar, and all of my kids. Read Less
Justin Marsten
31 Oct 2016
REPORT
Very nice people who work here. They love animals and will do whatever it takes to help your cat or dog through whatever it is that is ailing them. A number if my dogs and cat have gone to Countryside... Read More
Very nice people who work here. They love animals and will do whatever it takes to help your cat or dog through whatever it is that is ailing them. A number if my dogs and cat have gone to Countryside for their vet needs. Read Less
Alexandria BenDebba
13 Oct 2016
REPORT
The staff is very professional and helpful. I have had my cat spayed and micro-chipped here and they did a great job keeping me informed.
Alex Ward
9 Oct 2016
REPORT
I took my dogs here for years and have never had a negative experience with the staff here. They are friendly and you can tell that they all are fellow pet lovers and genuinely love working with anima... Read More
I took my dogs here for years and have never had a negative experience with the staff here. They are friendly and you can tell that they all are fellow pet lovers and genuinely love working with animals. Read Less
Bita Castro
25 Sep 2016
REPORT
Drs. Wright, Waltzer, etc. ---Always kind, generous with their time and knowledge. Office staff is friendly, helpful, knowledgeable and understanding. This has been my clinic since 1987 and would ne... Read More
Drs. Wright, Waltzer, etc. ---Always kind, generous with their time and knowledge. Office staff is friendly, helpful, knowledgeable and understanding. This has been my clinic since 1987 and would never change! Read Less
Cheryl Sullivan
5 Sep 2016
REPORT
I don't think I could say anything bad about this vet. We recently switched to here as it was closer to our home and the reviews were great. Every staff member there was so knowledgeable, compassionat... Read More
I don't think I could say anything bad about this vet. We recently switched to here as it was closer to our home and the reviews were great. Every staff member there was so knowledgeable, compassionate and caring with both us humans and our fur baby. When the time came to put our baby to sleep they were so thorough with explaining the process and let us send as much time as we needed with him as he crossed over the Rainbow Bridge. We will be bringing our other fur baby there for her care and I would highly recommend Countryside Animal Clinic to anyone in the NoVa area. Read Less
Jacinda R.
31 Aug 2016
REPORT
I couldn't be happier with the care my kitty receives every time we are at Countryside.  She recently had a dental procedure and everyone took great care of my girl and were great with providing me in... Read More
I couldn't be happier with the care my kitty receives every time we are at Countryside.  She recently had a dental procedure and everyone took great care of my girl and were great with providing me information and easing my mind.  Dr. Werden is amazing! I can't say enough great things! Read Less
Tamre R.
1 Aug 2016
REPORT
I love Countryside Animal Clinic! Everyone is kind, caring and understanding and takes a genuine interest in your pet. Dr. Werden is absolutely wonderful with the care that she provides for our dog.
Teresa Cardin
7 Jul 2016
REPORT
Everyone at Countryside is wonderful. Dr. Wright is the best! He treats you like family and always provides good advice to us "worry-wart" doggie mommies. My babies love him!!
Robert K.
5 Jul 2016
REPORT
I have been coming to Countryside Animal Clinic for over 15 years and have had the pleasure of them caring for my boxer Buster, and my black lab Morgan.  The staff has always been friendly, and when e... Read More
I have been coming to Countryside Animal Clinic for over 15 years and have had the pleasure of them caring for my boxer Buster, and my black lab Morgan.  The staff has always been friendly, and when emergencies arise, have been very accommodating.  I'm always greeted with a smile and always happy to see my happy lab Morgan.  I used to live a mile away in Sterling but just recently moved to Reston. I will still continue to come to Countryside as I don't feel comfortable with any other Veterinarians. Read Less
Erin Glanzmann
5 Jul 2016
REPORT
Great doctors and staff. Nice, clean office and rooms. Dr. Werden saved my dog's life! Very talented surgeon, including dental which is hard to find. I'll never go anywhere else.
Suzanna D
4 Jul 2016
REPORT
Dr Werden and the rest of the staff are super supportive and always welcome you with a smile. Outstanding follow up care as well.
R H.
3 Jun 2016
REPORT
I'm a new dog owner and also new to Sterling, VA, I never knew how much love someone could have for a puppy until I got one. I am beyond amazed at how wonderful Countryside Animal Clinic is and couldn... Read More
I'm a new dog owner and also new to Sterling, VA, I never knew how much love someone could have for a puppy until I got one. I am beyond amazed at how wonderful Countryside Animal Clinic is and couldn't of found a more perfect place for Mia. Thank you all for your outstanding service and your endless love and care for your clients :). You always keep tabs on Mia and update is regularly on her needs and I truly couldn't be more grateful. I would recommend this Animal Clinic to anyone who is looking for a place that they can count on. Read Less
Andrea M.
4 Apr 2016
REPORT
Highly suggest! The staff is very friendly and knowledgeable. Every person remembers myself and my dog when we come in. They take time to address every concern you have and make sure you are comfortab... Read More
Highly suggest! The staff is very friendly and knowledgeable. Every person remembers myself and my dog when we come in. They take time to address every concern you have and make sure you are comfortable with all treatment plans before leaving. Sometimes the wait for a vet can take some time, but that just means they will take the time needed to fully take care of any pet. Very clean and professional. Definitely go here if you are looking for a new or another vet! Read Less
Dennis Kregel
28 Mar 2016
REPORT
They provide very caring, very professional veterinary care to all types of animals at an affordable cost.
Mary Binns
17 Mar 2016
REPORT
Countryside Animal Clinic was very professional and personable. They listened to my needs for my Labrador with great care. I would definitely recommend them.
Ross F.
12 Mar 2016
REPORT
Always loving, informed care for our pets. Very communicative, offers options and understands both the human needs as well as the needs of the pet. Not possible to do better! Highly recommended.
John D.
9 Nov 2015
REPORT
This is the best animal hospital/clinic in the area. All the doctors and staff love my pets as much as I do. I've been bringing dogs and cats here for over 10 years and have never had a complaint.
Tracy Sciscoe McKee
6 Nov 2015
REPORT
I can only say nice things about Country Side Animal Clinic! We love Dr. Werden she's especially patient with our animals because they're always anxious at the vet! Recently been having some health ... Read More
I can only say nice things about Country Side Animal Clinic! We love Dr. Werden she's especially patient with our animals because they're always anxious at the vet! Recently been having some health issues with our oldest dog and she takes such wonderful care of him! Very realistic and truthful with all of her diagnosis and suggestions for our pets health! Front staff always nice and helpful, great techs! We love them all and have been going there for 12 years! Read Less
Nancy Sass
24 Oct 2015
REPORT
I love Countryside Animal Clinic. I have been going there for many years. All of the staff are so compassionate and caring, not only to our pets, but to us, the owners, also! They take their time w... Read More
I love Countryside Animal Clinic. I have been going there for many years. All of the staff are so compassionate and caring, not only to our pets, but to us, the owners, also! They take their time with helping, examining and answering all of our questions with no hurrying!. I unfortunately made the mistake of going to another animal clinic recently for shots that someone recommended and I will NEVER do it again!!!! Countryside has all of my loyalty! You will never be disappointed if you go to Countryside Animal Clinic! I highly recommend it to anyone! 5 stars for me! Read Less
Devon Kenworthy
20 Aug 2015
REPORT
This clinic is amazing, everyone is very nice and helpful and it's obvious they love animals. They always remember my pet's names, even the ones that have passed on years ago. They are wonderful, co... Read More
This clinic is amazing, everyone is very nice and helpful and it's obvious they love animals. They always remember my pet's names, even the ones that have passed on years ago. They are wonderful, could not recommend them enough! Read Less
Ray B.
8 Jul 2015
REPORT
AaaaaammmmmaaaaazzzzziiiinngAm I expressing myself enough?!?!? The vet techs are such animal lovers and I feel so comfortable with my puppy's care.
Jennifer Baldesare
30 Apr 2015
REPORT
We have been going to Countryside Animal Clinic for 9 years and we have never been disappointed. The staff is friendly and outgoing and Dr. Wright is outstanding!!! He always takes time to answer our ... Read More
We have been going to Countryside Animal Clinic for 9 years and we have never been disappointed. The staff is friendly and outgoing and Dr. Wright is outstanding!!! He always takes time to answer our questions, we are never rushed, and we feel like he loves our dog as his own. We will never go anywhere else! Read Less
Anne Dyer
28 Apr 2014
REPORT
Professional, caring, concerned, friendly, knowledgeable, and they even make you laugh!!................all great words that describe the people who we visit when our Hannah needs taken care of. Just... Read More
Professional, caring, concerned, friendly, knowledgeable, and they even make you laugh!!................all great words that describe the people who we visit when our Hannah needs taken care of. Just give these wonderful people a try. You won't be disappointed Read Less
Brittany C.
3 Mar 2014
REPORT
We have been taking our two pups to Countryside for a while now. The front of office staff is always very nice and helpful, the techs are pleasant and make our furry friends feel comfortable, and Dr. ... Read More
We have been taking our two pups to Countryside for a while now. The front of office staff is always very nice and helpful, the techs are pleasant and make our furry friends feel comfortable, and Dr. Thigpen is just great. She likely has tons of dog and cat patients but she is always aware of what was and is going on with our dogs. We have had a couple of emergencies and everyone at the practice was just fabulous. There were no questions asked, all they said was "bring him/her in right now. We'll be here!". Overall - they are excellent. We are very happy with Countryside and Dr. Thigpen! Read Less
Thomas P.
18 Jan 2014
REPORT
To expand upon my last review.  We had a dog attack our cat.  Drs Thigpen, Wright and the most excellent and professional staff immediately stopped what they were doing and rushed to assist me as I ra... Read More
To expand upon my last review.  We had a dog attack our cat.  Drs Thigpen, Wright and the most excellent and professional staff immediately stopped what they were doing and rushed to assist me as I ran through the door with my cat.After stabilizing my cat they had a vet tech ride with us with oxygen and fluids as we transferred my cat to TLC in Leesburg.  The prognosis at this point looks good.  Regardless, without the expertise and caring of these awesome folks I don't think my cat would of had a chance.Update:  A few days later we had to put our 14 year old tabby down.  The folks at Countryside AC gave 110% and are the reason we made it as far as we did.  Though the outcome was not what we wanted, through the caring of these fine professionals we had the possibility of recovery though the wounds provided too severe to overcome.Dr Thigpen helped us multiple times throughout this process, frequently calling TLC for updates and in the end helping us make the heart breaking decision in the best interest of our cat.  Dr. Thigpen is more than a vet to us - she is a wonderful and caring person friend we can always count on to help guide us through the ups and downs of animal ownership.  We are fortunate to have found Dr. Thigpen and her incredible compassionate staff.Truman - you will forever be missed. Read Less
Matthew T.
4 Jan 2014
REPORT
You can stop looking. Bring your pet here.Every facet of this clinic is organized, thoughtful, and professional. A spotless facility. Our beloved rescue dog has had better care here than any of the ve... Read More
You can stop looking. Bring your pet here.Every facet of this clinic is organized, thoughtful, and professional. A spotless facility. Our beloved rescue dog has had better care here than any of the vets we have experienced in our substantial history of dog ownership. Read Less
L P.
25 Nov 2013
REPORT
Very happy with this vet and how they treat my dog.  She is getting old so needs more and more treatments, unfortunately, but they treat her so well here that she can't wait to come int he door and al... Read More
Very happy with this vet and how they treat my dog.  She is getting old so needs more and more treatments, unfortunately, but they treat her so well here that she can't wait to come int he door and always is excited to see Dr. Thigpen walk in the room, even after all the uncomfortable examinations.They always manage to fit me in when she becomes suddenly sick, are very sympathetic and knowledgeable, and have outstanding bedside manner.  Dr. Thigpen never gets frustrated when I ask endless questions, always writes down a summary of the visit and treatment plan, since I won't remember everything, and always tries to find ways to save me some money, especially on the prescriptions.  On my last visit my dog was given a pain medication that made her too drowsy to walk.  They brought all the checkout papers into the exam room for me so she could rest as long as possible, then helped me carry her out to the car.  This is the first place I have been where the staff is so thoughtful and  helpful. Read Less
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(703) 994-4012
113 Edds Lane
Sterling Virginia 20165
Business Hours
Monday
Mon
07:30AM-19:00PM
Tuesday
Tue
07:30AM-19:00PM
Wednesday
Wed
07:30AM-19:00PM
Thursday
Thu
07:30AM-19:00PM
Friday
Fri
07:30AM-19:00PM
Saturday
Sat
07:30AM-13:00PM
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Countryside Animal Clinic

Sterling, Virginia
(52)
113 Edds Lane
Sterling Virginia 20165
We provide the following services: anesthesia, bathing, behavioral counseling, boarding, dentistry, diagnostic services, dietary counseling, emergency care, an in-house laboratory, permanent identification, a complete pharmacy, radiology services, surgical services, and vaccinations.
We carry the following brands: Hills Prescription & Science Diet, Iams, Purina, Royal Canin, K9 Advantix, Revoution, Frontline, Heartgard, and Interceptor.
Monday
07:30AM-19:00PM
Tuesday
07:30AM-19:00PM
Wednesday
07:30AM-19:00PM
Thursday
07:30AM-19:00PM
Friday
07:30AM-19:00PM
Saturday
07:30AM-13:00PM
Monique C.
13 May 2019
REPORT
Countryside staff are just glorified Salesmen. My dog has a tumor on his eye and I wanted to get a second opinion. After researching almost every vet in NOVA, we landed on Countryside. The visit start... Read More
Countryside staff are just glorified Salesmen. My dog has a tumor on his eye and I wanted to get a second opinion. After researching almost every vet in NOVA, we landed on Countryside. The visit started off great - everyone was very friendly and I was very optimistic. Then the vet started pushing their PAW Plan. She probably mentioned it at least 20 times. I looked at the pricing and even with the plan, it was 3 times the amount that I pay for my dog at his normal vet in California. She diagnosed him with a tumor (surprise, surprise) and told me she would send me quotes. After 3 business days I called asking for the quotes and was told that they typically take 1-2 weeks. Just for the quote. When I finally got the quote, they wanted to charge me $890-$2700 depending on whether I opted for teeth cleaning and how long it took to get the tumor out. I called my vet in California (who has specialists perform surgeries from San Francisco) and they are only going to charge me $600 including teeth cleaning and mass removal. So it is cheaper for me to fly myself and my dog to California to get him his surgery. I requested the doctor's notes to send to my California Vet and they included very rude, snide, and unprofessional comments by the staff about me being impatient about getting the quotes. I have never had to wait more than 24 hours to get a quote from any other vet. In fact, most vets will just give you the quote while you are there. One of the other comments included how the vet tech's brain hurt so much because of all of the math she apparently had to do for my quotes (guess she hasn't heard of Excel). These people are extremely shady. I am very disappointed and frustrated that I wasted by $80+ on an exam. It is insane that these vets can charge so much for these services. Read Less
Tracy C.
4 May 2019
REPORT
Had a positive experience with the vet staff there, super knowledgeable and friendly, but awful experience with the front staff. Arrived for an appointment only to be told it had been cancelled. Would... Read More
Had a positive experience with the vet staff there, super knowledgeable and friendly, but awful experience with the front staff. Arrived for an appointment only to be told it had been cancelled. Would have been great to have notice so I didn't bring my dog who hates car rides. Sassy response that I received a call and voicemail. No calls, missed calls, or voicemails to either myself or my fiancé (the numbers on file) AND received an email confirmation. So clearly whoever "called" didn't try very hard or check the number dialed. Utterly disrespectful. Read Less
Amy M.
27 Jul 2018
REPORT
I am so happy I have finally found a veterinary clinic for my pets!! I really can't say enough positive things about Dr Carson and Mary at Countryside! I had my first visit there this morning because ... Read More
I am so happy I have finally found a veterinary clinic for my pets!! I really can't say enough positive things about Dr Carson and Mary at Countryside! I had my first visit there this morning because my cat has a bad tooth. The entire staff from front desk to the doctors were friendly, professional, caring and knowledgeable. The office is beautiful and very clean. My husband and I have three pets and purchased the paw plans which makes everything extremely affordable. I love love love this place!!!! Read Less
Nina O.
21 May 2018
REPORT
I called to inquire about a trim for my cat and was somewhat abruptly told, "We are not groomers, we only do that for patients."  Not a great way to win new patients by being so abrupt to simple quest... Read More
I called to inquire about a trim for my cat and was somewhat abruptly told, "We are not groomers, we only do that for patients."  Not a great way to win new patients by being so abrupt to simple questions. Maybe instead indicate, "We love to trim our patients. We would be glad to take your cat on as a patient, and if you have a check up with us, then you can add on a trim." Read Less
Joseph Kelly
16 Mar 2018
REPORT
They provide a great & convenient place to take your animals for care.
Patrice D.
11 Feb 2018
REPORT
We took our dog to Countryside in the past and loved the service, especially when he crossed over to Rainbow Bridge. We just rescued a dog, and loved the care we had received so we went back to Countr... Read More
We took our dog to Countryside in the past and loved the service, especially when he crossed over to Rainbow Bridge. We just rescued a dog, and loved the care we had received so we went back to Countryside Animal Hospital Clinic. The vets are very thorough and give you options. And we loved their new renovations. Read Less
Christine K
23 Dec 2017
REPORT
They are so good with my fur baby. They have such great personalities and treat their patients with love and enthusiasm. They take plenty of time to answer my questions to where I feel comfortable and... Read More
They are so good with my fur baby. They have such great personalities and treat their patients with love and enthusiasm. They take plenty of time to answer my questions to where I feel comfortable and knowledgeable. Read Less
Chih Chou
1 Dec 2017
REPORT
Best vet I've ever taken any of my dogs to. The doctor took the time to diagnose the problem my dog was having. She even took the time to give us some training/obedience tricks. I left Banfield bec... Read More
Best vet I've ever taken any of my dogs to. The doctor took the time to diagnose the problem my dog was having. She even took the time to give us some training/obedience tricks. I left Banfield because I wanted a vet that took the time to know my dog. Banfield staff never did anything wrong and always properly treated my dog, but I always felt like they were rushed to see every pet. That is not the case with Countryside Animal Clinic. Read Less
Scribbles ITM
23 Nov 2017
REPORT
I've been going here for 15 years now. Everyone is so caring and professional. The receptionists, tech's and doctors are all so caring, I can't imagine bringing my kitty someplace else.
Karen T.
9 Oct 2017
REPORT
I had three dogs now two... both are senior dogs with some serious medical day-to-day issues. I have seen quite a few vets and vet clinics in this area but none have come close to The care and experti... Read More
I had three dogs now two... both are senior dogs with some serious medical day-to-day issues. I have seen quite a few vets and vet clinics in this area but none have come close to The care and expertise the doctor said that the vet techs offer at countryside!! They actually encourage your input and they listen to what you have to say and give credence and credibility to your input for the care of your pet! One popular vet clinic I happened to overhear that they weren't making their numbers for the month and they needed to do so --translation --care or services that weren't really necessary or needed. I can always get  an  appointment at countryside within a days or to time. if I have an emergency they always find a way to fit me in. their pricing is extremely reasonable! I'm glad to say I have finally found my vets for life!! Read Less
Tiffany C
31 May 2017
REPORT
We love Dr Wright and his staff. We got our dog 4 yrs ago from a "breeder" and unbeknownst to us, she was full of problems. Dr Wright and his staff were excellent with helping us get out little girl b... Read More
We love Dr Wright and his staff. We got our dog 4 yrs ago from a "breeder" and unbeknownst to us, she was full of problems. Dr Wright and his staff were excellent with helping us get out little girl back to full and proper health. They explained everything to us, incl possible causes for the various issues, and they worked with us for her treatments - which included a few free visits and others. They didn't have to give us free services to get through the issues with our dog, but they did. We greatly appreciated that. Since then, they have remained excellent; Scar from being spayed isnt visible, our dog loves all their staff, very helpful, keeps you informed in a timely manner, you know it! Thank you Dr Wright and your staff! Read Less
Anne M.
29 May 2017
REPORT
Dr Wright is the most caring vet I've ever met. He has a real synergy with animals and clearly loves what he does. He also is thoughtful about taking the most reasonable approach to care and doesn't s... Read More
Dr Wright is the most caring vet I've ever met. He has a real synergy with animals and clearly loves what he does. He also is thoughtful about taking the most reasonable approach to care and doesn't suggest unnecessary treatments or appointments as I've noticed with other vets in the past. Read Less
Corrie Miracle
28 May 2017
REPORT
I brought my bulldog here on the recommendation from someone I met frequently at the dog park. They are definitely a friendly staff and took the time to explain things to us and went over their recom... Read More
I brought my bulldog here on the recommendation from someone I met frequently at the dog park. They are definitely a friendly staff and took the time to explain things to us and went over their recommendations. I felt like they did a great job and made us all feel comfortable (including Ray). I highly recommend them to anyone! Read Less
Michael L.
23 May 2017
REPORT
The staff is beyond amazing. They are extremely accommodating and go above any other animal clinic I've ever gone to.
C Patterson
26 Apr 2017
REPORT
Caring staff. Always easy to make appointments.
Daniel P.
23 Apr 2017
REPORT
I will not be bringing my pet here anymore. I've had my dog treated twice here and both times I've left with a bad taste in my mouth. Dr. Germaine (sp?) is very unprofessional and I'll be taking my pe... Read More
I will not be bringing my pet here anymore. I've had my dog treated twice here and both times I've left with a bad taste in my mouth. Dr. Germaine (sp?) is very unprofessional and I'll be taking my pets to clocktower from now on. It's worth the drive. They should realize customers can hear what they say in the back room. Read Less
Ines P.
21 Mar 2017
REPORT
I came to this vet due to an attack from my new dog to my old dog. They saw me right away - and I really liked the staff and vets right away. They were easy to talk to, took the time to listen and I f... Read More
I came to this vet due to an attack from my new dog to my old dog. They saw me right away - and I really liked the staff and vets right away. They were easy to talk to, took the time to listen and I felt they genuinely cared. They have a new customer. Read Less
Meish M.
9 Mar 2017
REPORT
I tried to give this place a chance but I ended up switching. After talking to a neighbor about our poor experience, they stated they had a similar experience when they took their cat here. I hate to ... Read More
I tried to give this place a chance but I ended up switching. After talking to a neighbor about our poor experience, they stated they had a similar experience when they took their cat here. I hate to give bad reviews but I think the care & service we received was just poor. Didn't seem to be any true concern for the welfare of our pet. One tech is very nice & helpful. The other is in in over her head and had no idea what she was talking about. The first vet we saw there simply missed stuff, mailed it in. Second vet was a little better but still just sent us home with antibiotics and no other tests.  Lastly, one receptionist was nice, the other was rude and abrupt. This vet must have too many patients because they are just rushing and counting their money; not a lot of true concern or desire to get a proper diagnosis. Read Less
Bill Pollock
21 Feb 2017
REPORT
Great vets and staff. Customers their for almost twenty years
Kristy R.
12 Feb 2017
REPORT
reached out to countryside animal clinic via their contact page on their website and was then contacted within 24 hours.  i expressed concern about my cat and his skin condition and was able to secure... Read More
reached out to countryside animal clinic via their contact page on their website and was then contacted within 24 hours.  i expressed concern about my cat and his skin condition and was able to secure an appointment within two days.  i also mentioned that he was a bit anxious and gratefully when we arrived the staff was very conscious of this fact and helped keep him calm.  when we met the doctor we were very pleased with the recommendations and options available to try and address the skin issues.  although admittedly hard to diagnose...we felt very comfortable with the doctor and the clinic and are happy to have located this vet.  so grateful to know our cat is in good hands! Read Less
Laura Ragazzo
10 Feb 2017
REPORT
Dr. Wright, Andy and the rest of the staff there are most caring, compassionate, knowledgeable people I have ever encountered. If you need a excellent vet, you need Countryside Animal Clinic! When m... Read More
Dr. Wright, Andy and the rest of the staff there are most caring, compassionate, knowledgeable people I have ever encountered. If you need a excellent vet, you need Countryside Animal Clinic! When my dogs are excited about going there instead of putting on the brakes, like they did with my old vet, they know they are in good hands. Read Less
Peter C.
8 Feb 2017
REPORT
Rude doctor did not listen to what was wrong with our dog. We will never go back to this vet.
Christi D.
10 Dec 2016
REPORT
They are so kind to our kitties and very efficient. We enjoy using their PAWS plan as an insurance/payment program because it covers more than regular insurance plans.
Gaby Gabya
29 Nov 2016
REPORT
Frank my pug loves the ladies in the office. The vet's are wonderful.
Katie Feeney
1 Nov 2016
REPORT
The staff care for your pets as if they were their own. Dr. Werden and Kristen are the dream team. They go above and beyond for every pet that comes in. I only trust my kids with the Countryside staff... Read More
The staff care for your pets as if they were their own. Dr. Werden and Kristen are the dream team. They go above and beyond for every pet that comes in. I only trust my kids with the Countryside staff so much so we drive all the way from Waldorf, MD. We recently had our dog neutered, when we came to pick him up, he had an entire exam room to himself with someone sitting with him/ watching him from the back at all times. My dog is a big pain in the butt, however Dr. Werden, Devon, Kristen, Mary and Andy (and I am sure everyone who was there) were are super loving and patient with him. Thank you guys so much for taking such amazing care of Oscar, and all of my kids. Read Less
Justin Marsten
31 Oct 2016
REPORT
Very nice people who work here. They love animals and will do whatever it takes to help your cat or dog through whatever it is that is ailing them. A number if my dogs and cat have gone to Countryside... Read More
Very nice people who work here. They love animals and will do whatever it takes to help your cat or dog through whatever it is that is ailing them. A number if my dogs and cat have gone to Countryside for their vet needs. Read Less
Alexandria BenDebba
13 Oct 2016
REPORT
The staff is very professional and helpful. I have had my cat spayed and micro-chipped here and they did a great job keeping me informed.
Alex Ward
9 Oct 2016
REPORT
I took my dogs here for years and have never had a negative experience with the staff here. They are friendly and you can tell that they all are fellow pet lovers and genuinely love working with anima... Read More
I took my dogs here for years and have never had a negative experience with the staff here. They are friendly and you can tell that they all are fellow pet lovers and genuinely love working with animals. Read Less
Bita Castro
25 Sep 2016
REPORT
Drs. Wright, Waltzer, etc. ---Always kind, generous with their time and knowledge. Office staff is friendly, helpful, knowledgeable and understanding. This has been my clinic since 1987 and would ne... Read More
Drs. Wright, Waltzer, etc. ---Always kind, generous with their time and knowledge. Office staff is friendly, helpful, knowledgeable and understanding. This has been my clinic since 1987 and would never change! Read Less
Cheryl Sullivan
5 Sep 2016
REPORT
I don't think I could say anything bad about this vet. We recently switched to here as it was closer to our home and the reviews were great. Every staff member there was so knowledgeable, compassionat... Read More
I don't think I could say anything bad about this vet. We recently switched to here as it was closer to our home and the reviews were great. Every staff member there was so knowledgeable, compassionate and caring with both us humans and our fur baby. When the time came to put our baby to sleep they were so thorough with explaining the process and let us send as much time as we needed with him as he crossed over the Rainbow Bridge. We will be bringing our other fur baby there for her care and I would highly recommend Countryside Animal Clinic to anyone in the NoVa area. Read Less
Jacinda R.
31 Aug 2016
REPORT
I couldn't be happier with the care my kitty receives every time we are at Countryside.  She recently had a dental procedure and everyone took great care of my girl and were great with providing me in... Read More
I couldn't be happier with the care my kitty receives every time we are at Countryside.  She recently had a dental procedure and everyone took great care of my girl and were great with providing me information and easing my mind.  Dr. Werden is amazing! I can't say enough great things! Read Less
Tamre R.
1 Aug 2016
REPORT
I love Countryside Animal Clinic! Everyone is kind, caring and understanding and takes a genuine interest in your pet. Dr. Werden is absolutely wonderful with the care that she provides for our dog.
Teresa Cardin
7 Jul 2016
REPORT
Everyone at Countryside is wonderful. Dr. Wright is the best! He treats you like family and always provides good advice to us "worry-wart" doggie mommies. My babies love him!!
Robert K.
5 Jul 2016
REPORT
I have been coming to Countryside Animal Clinic for over 15 years and have had the pleasure of them caring for my boxer Buster, and my black lab Morgan.  The staff has always been friendly, and when e... Read More
I have been coming to Countryside Animal Clinic for over 15 years and have had the pleasure of them caring for my boxer Buster, and my black lab Morgan.  The staff has always been friendly, and when emergencies arise, have been very accommodating.  I'm always greeted with a smile and always happy to see my happy lab Morgan.  I used to live a mile away in Sterling but just recently moved to Reston. I will still continue to come to Countryside as I don't feel comfortable with any other Veterinarians. Read Less
Erin Glanzmann
5 Jul 2016
REPORT
Great doctors and staff. Nice, clean office and rooms. Dr. Werden saved my dog's life! Very talented surgeon, including dental which is hard to find. I'll never go anywhere else.
Suzanna D
4 Jul 2016
REPORT
Dr Werden and the rest of the staff are super supportive and always welcome you with a smile. Outstanding follow up care as well.
R H.
3 Jun 2016
REPORT
I'm a new dog owner and also new to Sterling, VA, I never knew how much love someone could have for a puppy until I got one. I am beyond amazed at how wonderful Countryside Animal Clinic is and couldn... Read More
I'm a new dog owner and also new to Sterling, VA, I never knew how much love someone could have for a puppy until I got one. I am beyond amazed at how wonderful Countryside Animal Clinic is and couldn't of found a more perfect place for Mia. Thank you all for your outstanding service and your endless love and care for your clients :). You always keep tabs on Mia and update is regularly on her needs and I truly couldn't be more grateful. I would recommend this Animal Clinic to anyone who is looking for a place that they can count on. Read Less
Andrea M.
4 Apr 2016
REPORT
Highly suggest! The staff is very friendly and knowledgeable. Every person remembers myself and my dog when we come in. They take time to address every concern you have and make sure you are comfortab... Read More
Highly suggest! The staff is very friendly and knowledgeable. Every person remembers myself and my dog when we come in. They take time to address every concern you have and make sure you are comfortable with all treatment plans before leaving. Sometimes the wait for a vet can take some time, but that just means they will take the time needed to fully take care of any pet. Very clean and professional. Definitely go here if you are looking for a new or another vet! Read Less
Dennis Kregel
28 Mar 2016
REPORT
They provide very caring, very professional veterinary care to all types of animals at an affordable cost.
Mary Binns
17 Mar 2016
REPORT
Countryside Animal Clinic was very professional and personable. They listened to my needs for my Labrador with great care. I would definitely recommend them.
Ross F.
12 Mar 2016
REPORT
Always loving, informed care for our pets. Very communicative, offers options and understands both the human needs as well as the needs of the pet. Not possible to do better! Highly recommended.
John D.
9 Nov 2015
REPORT
This is the best animal hospital/clinic in the area. All the doctors and staff love my pets as much as I do. I've been bringing dogs and cats here for over 10 years and have never had a complaint.
Tracy Sciscoe McKee
6 Nov 2015
REPORT
I can only say nice things about Country Side Animal Clinic! We love Dr. Werden she's especially patient with our animals because they're always anxious at the vet! Recently been having some health ... Read More
I can only say nice things about Country Side Animal Clinic! We love Dr. Werden she's especially patient with our animals because they're always anxious at the vet! Recently been having some health issues with our oldest dog and she takes such wonderful care of him! Very realistic and truthful with all of her diagnosis and suggestions for our pets health! Front staff always nice and helpful, great techs! We love them all and have been going there for 12 years! Read Less
Nancy Sass
24 Oct 2015
REPORT
I love Countryside Animal Clinic. I have been going there for many years. All of the staff are so compassionate and caring, not only to our pets, but to us, the owners, also! They take their time w... Read More
I love Countryside Animal Clinic. I have been going there for many years. All of the staff are so compassionate and caring, not only to our pets, but to us, the owners, also! They take their time with helping, examining and answering all of our questions with no hurrying!. I unfortunately made the mistake of going to another animal clinic recently for shots that someone recommended and I will NEVER do it again!!!! Countryside has all of my loyalty! You will never be disappointed if you go to Countryside Animal Clinic! I highly recommend it to anyone! 5 stars for me! Read Less
Devon Kenworthy
20 Aug 2015
REPORT
This clinic is amazing, everyone is very nice and helpful and it's obvious they love animals. They always remember my pet's names, even the ones that have passed on years ago. They are wonderful, co... Read More
This clinic is amazing, everyone is very nice and helpful and it's obvious they love animals. They always remember my pet's names, even the ones that have passed on years ago. They are wonderful, could not recommend them enough! Read Less
Ray B.
8 Jul 2015
REPORT
AaaaaammmmmaaaaazzzzziiiinngAm I expressing myself enough?!?!? The vet techs are such animal lovers and I feel so comfortable with my puppy's care.
Jennifer Baldesare
30 Apr 2015
REPORT
We have been going to Countryside Animal Clinic for 9 years and we have never been disappointed. The staff is friendly and outgoing and Dr. Wright is outstanding!!! He always takes time to answer our ... Read More
We have been going to Countryside Animal Clinic for 9 years and we have never been disappointed. The staff is friendly and outgoing and Dr. Wright is outstanding!!! He always takes time to answer our questions, we are never rushed, and we feel like he loves our dog as his own. We will never go anywhere else! Read Less
Anne Dyer
28 Apr 2014
REPORT
Professional, caring, concerned, friendly, knowledgeable, and they even make you laugh!!................all great words that describe the people who we visit when our Hannah needs taken care of. Just... Read More
Professional, caring, concerned, friendly, knowledgeable, and they even make you laugh!!................all great words that describe the people who we visit when our Hannah needs taken care of. Just give these wonderful people a try. You won't be disappointed Read Less
Brittany C.
3 Mar 2014
REPORT
We have been taking our two pups to Countryside for a while now. The front of office staff is always very nice and helpful, the techs are pleasant and make our furry friends feel comfortable, and Dr. ... Read More
We have been taking our two pups to Countryside for a while now. The front of office staff is always very nice and helpful, the techs are pleasant and make our furry friends feel comfortable, and Dr. Thigpen is just great. She likely has tons of dog and cat patients but she is always aware of what was and is going on with our dogs. We have had a couple of emergencies and everyone at the practice was just fabulous. There were no questions asked, all they said was "bring him/her in right now. We'll be here!". Overall - they are excellent. We are very happy with Countryside and Dr. Thigpen! Read Less
Thomas P.
18 Jan 2014
REPORT
To expand upon my last review.  We had a dog attack our cat.  Drs Thigpen, Wright and the most excellent and professional staff immediately stopped what they were doing and rushed to assist me as I ra... Read More
To expand upon my last review.  We had a dog attack our cat.  Drs Thigpen, Wright and the most excellent and professional staff immediately stopped what they were doing and rushed to assist me as I ran through the door with my cat.After stabilizing my cat they had a vet tech ride with us with oxygen and fluids as we transferred my cat to TLC in Leesburg.  The prognosis at this point looks good.  Regardless, without the expertise and caring of these awesome folks I don't think my cat would of had a chance.Update:  A few days later we had to put our 14 year old tabby down.  The folks at Countryside AC gave 110% and are the reason we made it as far as we did.  Though the outcome was not what we wanted, through the caring of these fine professionals we had the possibility of recovery though the wounds provided too severe to overcome.Dr Thigpen helped us multiple times throughout this process, frequently calling TLC for updates and in the end helping us make the heart breaking decision in the best interest of our cat.  Dr. Thigpen is more than a vet to us - she is a wonderful and caring person friend we can always count on to help guide us through the ups and downs of animal ownership.  We are fortunate to have found Dr. Thigpen and her incredible compassionate staff.Truman - you will forever be missed. Read Less
Matthew T.
4 Jan 2014
REPORT
You can stop looking. Bring your pet here.Every facet of this clinic is organized, thoughtful, and professional. A spotless facility. Our beloved rescue dog has had better care here than any of the ve... Read More
You can stop looking. Bring your pet here.Every facet of this clinic is organized, thoughtful, and professional. A spotless facility. Our beloved rescue dog has had better care here than any of the vets we have experienced in our substantial history of dog ownership. Read Less
L P.
25 Nov 2013
REPORT
Very happy with this vet and how they treat my dog.  She is getting old so needs more and more treatments, unfortunately, but they treat her so well here that she can't wait to come int he door and al... Read More
Very happy with this vet and how they treat my dog.  She is getting old so needs more and more treatments, unfortunately, but they treat her so well here that she can't wait to come int he door and always is excited to see Dr. Thigpen walk in the room, even after all the uncomfortable examinations.They always manage to fit me in when she becomes suddenly sick, are very sympathetic and knowledgeable, and have outstanding bedside manner.  Dr. Thigpen never gets frustrated when I ask endless questions, always writes down a summary of the visit and treatment plan, since I won't remember everything, and always tries to find ways to save me some money, especially on the prescriptions.  On my last visit my dog was given a pain medication that made her too drowsy to walk.  They brought all the checkout papers into the exam room for me so she could rest as long as possible, then helped me carry her out to the car.  This is the first place I have been where the staff is so thoughtful and  helpful. Read Less
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