Nansemond Veterinary Clinic
Suffolk, Virginia
General Info
We believe that keeping your pet healthy is a cooperative effort between you and your veterinary hospital. We exist to help you in any way that we can in order to keep your pet in as healthy a condition as possible and to assist you in maintaining an enjoyable relationship with your pet.
Reviews
April J.
6 Mar 2019
REPORT
I had two unfortunate experiences with Nansemond Vet. My dog gave birth and one of the puppies was gasping for breath. I called Nansemond Vet 10 mins before closing and explained my puppy needed oxyge...
I had two unfortunate experiences with Nansemond Vet. My dog gave birth and one of the puppies was gasping for breath. I called Nansemond Vet 10 mins before closing and explained my puppy needed oxygen. The receptionist told me I would need to go see the emergency vet which is 30-40 mins away. I explained there was no time because the puppy was having difficulty breathing and reluctantly they told me to come in. They gave oxygen to the puppy and luckily the puppy survived. They charged me with an additional fee for keeping them 5 minutes past closing. I was dissapointed to see that my trusted vet was unconcerned with my gasping puppy and without me being persistent who knows what may have happened. Same litter and a week later another puppy had partially suffocated in the whelping box. I called the vet for oxygen and was told I needed to come in for an exam. Arriving within 5 mins, Dr. Fleck took the puppy to the exam room and said the puppy was breathing fine and that she would not give oxygen to the puppy as requested. An exam fee was charged and I was sent home. I took my puppy home and she died 10 mins later. I don't understand why something so simply as oxygen could not be given to the puppy at my request especially given the nature for the visit. Needless to say I called to complain and the owner Dr. Cochran called me back and offered me an apology. This does not and will not bring my puppy back and it does not offer me peace of mind knowing we did not give oxygen to the puppy while in their care. I just cannot bring anymore puppies to the practice after that incident and neither of my dogs will be coming here again. The response from the vets at Nansemond vet during my emergencies and lack of responding to my request may have caused this puppy to die before it's time. This is not a chance I am willing to take again.
Will Presley
10 Jun 2018
REPORT
Great place very friendly very caring for my furbabie.
Tricia Travis
10 Jun 2018
REPORT
They are so nice and caring to the pets and owners. I highly recommend them!
Karen Costello
5 May 2018
REPORT
I had an emergency with one of my dogs, my normal vet was booked with surgeries and they contact NVC to see if they could take my dog, they could. After a scary night at the Cove with no answer to wh...
I had an emergency with one of my dogs, my normal vet was booked with surgeries and they contact NVC to see if they could take my dog, they could. After a scary night at the Cove with no answer to what was wrong and an estimate of a huge bill I was relievedl. Within one x-ray NVC had discovered that he had eaten something that was blocking his lower stomach and intestinal track, and had to have emergency surgery. That afternoon I was able to bring him home to recover. He is doing great, stitches removed and not a huge bill. Their staff from entry to doctor is awesome. I would highly recommend.
Debra Mclaughlin
11 Apr 2018
REPORT
Take pet there. Very nice staff. Take great care of pet.
Stephanie B.
3 Apr 2018
REPORT
I've been taking my pets here since 2004. I've always received friendly, attentive service. My Vet is very knowledgeable, and thorough. She gives you various options to try in non- emergency cases, in...
I've been taking my pets here since 2004. I've always received friendly, attentive service. My Vet is very knowledgeable, and thorough. She gives you various options to try in non- emergency cases, instead of just trying to take your money. I've boarded my cat, and two dogs, who received great care. The ultimate plus is that it's around the corner from my home too!
Denny-Lisa welsh
25 Jan 2018
REPORT
It was the first time we had ever been. They gave excellent service. We will make Nansemond veterinary our new vet.
Hazel Gregory
3 Jan 2018
REPORT
Dr. Cochran is the best! All my pets has loved her n my current pets do too! Staff is friendly n helpful. I would not take my pets anywhere else. I highly reccomend this place.
Breanne
2 Jan 2018
REPORT
I was so happy with the care my pets received at this clinic. Their prices are very reasonable. The receptionists were polite and helpful on the phone wherever I called. Dr. Fleck is amazing. She tre...
I was so happy with the care my pets received at this clinic. Their prices are very reasonable. The receptionists were polite and helpful on the phone wherever I called. Dr. Fleck is amazing. She treats all animals like they are her own. She took the time to help me make sure my cats would be comfortable and stress free when we had to move. I can't say enough wonderful things about this facility and the people that work there.
Lonnie Reeder
4 May 2017
REPORT
Awesome vets that care about your pets.
Racq S
10 Apr 2017
REPORT
I have been going to this vet for about 4 months now and I have nothing but nice things to say about the entire staff. Every time I call the receptionists are polite and friendly. The doctors are nice...
I have been going to this vet for about 4 months now and I have nothing but nice things to say about the entire staff. Every time I call the receptionists are polite and friendly. The doctors are nice as well and I feel like they really care about my dog. We just had to neuter our dog at the end of March and the vet was really sweet about the whole thing and took great care of him and called me before surgery to answer all of my questions... and there were a lot! Two days after surgery, my dog was not back to normal and I was really worried so the doctor had me bring him back in and then even called me everyday for 4 days to check on him which I thought was really above and beyond. I feel really grateful that I found such a wonderful vet.
Lewis 'Doc' Brown
29 Jan 2017
REPORT
Great care and staff. Took our Basset Hound there over the weekend. Very thorough in their examination. Would recommend to anyone.
Mary Kelly Prise Strzelczyk
17 Jan 2017
REPORT
Love this place! My two cats had their annual exams yesterday. My Ragdoll is a 20 pound handful!! I asked them to clip his nails. They bought him back in to me with only one paw clipped and said he w...
Love this place! My two cats had their annual exams yesterday. My Ragdoll is a 20 pound handful!! I asked them to clip his nails. They bought him back in to me with only one paw clipped and said he was getting really stressed out and they didn't want to stress him out more. I love that they stopped clipping when he started stressing!!!This Ragdoll needs a light sedative to get him to relax. Thanks for not stressing him out with more clipping!!!! My other cat had his paws clipped with no problem! He always loves his mani/ Pedi !! :) Wonderful Doctors, technicians and office staff. Thank you!!
Vicki Dobbins
14 Jan 2017
REPORT
We have been using Nansemond Veterinary Clinic for our pets needs since 1999 and wouldn't go anywhere else. The staff and vets are very friendly and caring people. They have been supportive and inform...
We have been using Nansemond Veterinary Clinic for our pets needs since 1999 and wouldn't go anywhere else. The staff and vets are very friendly and caring people. They have been supportive and informative through some very tough decisions we have had to face with our beloved pets. So if you are looking for a doctor for your pets, check out Nansemond Veterinary Clinic. Thanks for everything you do to make our pets feel comfortable!
Cathy Reyman
7 Jan 2017
REPORT
They take such good care of my pets . I have several friends who also use them.
Julian R Criner Jr
21 Dec 2016
REPORT
Dr Fleck gives good advice and also has Danes like our three, always ha a. time for friendly advice, appointments are scheduled quickly, an d I have yet to have to wait past my appointment time. worth...
Dr Fleck gives good advice and also has Danes like our three, always ha a. time for friendly advice, appointments are scheduled quickly, an d I have yet to have to wait past my appointment time. worth the 1 hour drive it takes to get there. Prices are reasonable.
Denise Snelgrove Perry
14 Nov 2016
REPORT
Y'all are amazing! My cat Oscar was just diagnosed with diabetes and the vet bills were piling up. Your clinic gave me a free bag of DM diabetic management dry cat food, 6 cans of DM canned cat food, ...
Y'all are amazing! My cat Oscar was just diagnosed with diabetes and the vet bills were piling up. Your clinic gave me a free bag of DM diabetic management dry cat food, 6 cans of DM canned cat food, alpha track blood glucose motoring kit, free insulin, complimentary exam and they tested his sugar for free. I will always be forever grateful to you all. Thank you for your kindness and love for animals.
Jedeoth1967
7 Sep 2016
REPORT
Great vet, they don't push unecessary vaccines or meds
Alison Adkins
2 Aug 2016
REPORT
It is not always just about being nice. Yes the staff is nice but I felt like they were not upfront about what I would be charged for. I will not take my dog back and would recommend Academy Animal ...
It is not always just about being nice. Yes the staff is nice but I felt like they were not upfront about what I would be charged for. I will not take my dog back and would recommend Academy Animal Care.
Christopher Hearn
30 Jul 2016
REPORT
First time visiting..great experience, the doctor was very personable and the staff was great.
Angela Romanik Eastep
20 May 2016
REPORT
If I could give them more than 5 stars I would! The staff is amazing, they worked very hard to see us on very short notice, treated my dog like she was their own! Dr. Fleck was beyond wonderful, her a...
If I could give them more than 5 stars I would! The staff is amazing, they worked very hard to see us on very short notice, treated my dog like she was their own! Dr. Fleck was beyond wonderful, her assistant Tracy was great too! We have definitely found our new family veterinarian!!!
Amber Hartley
3 Apr 2016
REPORT
My family and I have gone to this clinic for years and they are always friendly. When I lost a beloved pet they sent a card which I really appreciated. They send reminder cards and the office is reall...
My family and I have gone to this clinic for years and they are always friendly. When I lost a beloved pet they sent a card which I really appreciated. They send reminder cards and the office is really nice inside.
Lee Pope
28 Sep 2015
REPORT
I've taken all of my pets here for as long as I can remember. Just this past weekend we had to put our wonderful dog, Queenie, to sleep. The staff was so caring and compassionate. I will continue to c...
I've taken all of my pets here for as long as I can remember. Just this past weekend we had to put our wonderful dog, Queenie, to sleep. The staff was so caring and compassionate. I will continue to come here for all my other pets needs. True, they are a tad bit more expensive on some things, but they truly care for the pets they see and take the time to explain what they are doing and why and give you options. You can't put a price tag on that.
Eve Zentrich
12 Jun 2015
REPORT
Great place, helpful staff. Very accommodating with my difficult cats - they go above and beyond to help.
George Fidler
9 Jun 2015
REPORT
They claim to price match and lead you to believe that they price matched since they did not provide the requested prescription for heart guard but charged you the price indicated in the web; however ...
They claim to price match and lead you to believe that they price matched since they did not provide the requested prescription for heart guard but charged you the price indicated in the web; however a week later they send a bill for the remainder of what they feel is fair ..... I will be asking for the pets records and going to another vet ....
Amber Lewis
2 Oct 2014
REPORT
LOVE, LOVE, LOVE every single thing about this vet! My dog injured her foot and they were able to see her that same day, even saw her the next day to make sure she was doing ok! They care about the an...
LOVE, LOVE, LOVE every single thing about this vet! My dog injured her foot and they were able to see her that same day, even saw her the next day to make sure she was doing ok! They care about the animals! We are not just considered "another" customer! I especially love Dr. Taliaferro!!! Stella loves yall too :) Not just me!
Mary H.
29 Dec 2013
REPORT
I was so pleased, it was a Saturday and my Emotional Support Dog was injuried by what we think was a part of the fence. I am not from the area originally and had a little trouble finding the clinic, b...
I was so pleased, it was a Saturday and my Emotional Support Dog was injuried by what we think was a part of the fence. I am not from the area originally and had a little trouble finding the clinic, but when I did it was amazingly clean, staff was especially friendly, and yes though the office had closed, due to my phone calls, they all waited for my to arrive. The technician, and Vet was on their "A" game, I was so pleased with the carring way the made Shadow so welcome and apart of the family.. I felt the warmth as we sat together on the floor as a team, to meet my four legged family members needs... The condition was not emergant just urgent. the Vet and staff at this clinic can handle any situation, and if they could not they would tell you in a most professional way... I am hooked from visit one.
Nicole Z.
27 Apr 2012
REPORT
I took my new puppy here after reading the great reviews on here. I was really not impressed. Despite no one being in there waiting besides me, my appointment was 20 minutes late, and the people at ...
I took my new puppy here after reading the great reviews on here. I was really not impressed. Despite no one being in there waiting besides me, my appointment was 20 minutes late, and the people at the front, while nice, didn't even acknowledge me because they were bullshitting with another client that gave them a bottle of wine... (WTF?). Got in and had her seen, the vet was nice enough, until I mentioned we planned on crate training the dog. I could tell immediately by the look on her face that she disagreed with crate training and was cold to me after that. I understand there are philosophical differences, but I've been a dog owner my whole life, and that's what we find works best. I mean, even the dog trainer I take her to for puppy kindergarten recommends crate training. I definitely did not come back after that.
Mandy Jennings
24 Apr 2012
REPORT
Tried this vet out after moving to the Suffolk area from Virginia Beach. Staff was courteous and professional, but I was unpleasantly surprised when I received my bill for just a routine vaccination v...
Tried this vet out after moving to the Suffolk area from Virginia Beach. Staff was courteous and professional, but I was unpleasantly surprised when I received my bill for just a routine vaccination visit. Prices are significantly higher than any other vet I've been to in the area. Needless to say, I will be making the commute to my original vet in Virginia Beach to avoid Nansemond's high prices.
Ms. Boss S.
27 Aug 2011
REPORT
Clinic is clean, doctors and vet techs are absolutely fantastic. Nice, understanding, give a genuine vibe of caring. Our pets are part of our family and we give them only the best, no matter the cos...
Clinic is clean, doctors and vet techs are absolutely fantastic. Nice, understanding, give a genuine vibe of caring. Our pets are part of our family and we give them only the best, no matter the cost (which is fair here). We have boarded and been able to check in on them with phone calls. We've experienced the agony of putting one of our dogs down after a lengthy bout with cancer. They were very thorough with the care and compassionate in the end. We received a one year anniversary memorial card which was very nice.The only reservation is the front office and asking around comparing notes we've all come up with there is only 1 out of 4 that is NICE. The others are abrupt and act as though you're bothering them. They will give yes -no answers instead of offering, say, other appt times. If the care wasn't worth it, I'd be put off and in fact a few people I know have gone elsewhere because they figure they represent the care quality.And you have to be dilligent in YOUR record keeping, because they (Front Desk) often have different information between the computer and hard records. My dogs get reminders for shots they've had and I'm told they need something when in fact it's an error on their part. If it were a one time ooops I wouldn't mention, but it's ongoing and I'm not the only one.My favorite doctor is Doc Kessler. He is just so hands on and genuinely concerned while being able to calm you. I feel secure my animal is getting the best. He tells you what he thinks, the possiblities, and options.DVM Jennifer Cochran is very sweet my only problem is you almost have to pull the straight answer out of her. I would like her to bottom line it and give you options more directly. In her effort to be caring she loses directness.
LQ B.
4 Feb 2011
REPORT
My boyfriend and I adopted a puppy dachshund, Elvis and today was our first veterinary appointment. Being a nervous first-time Mommy Nansemond Vet Clinic wasabsolutely wonderful, to say the least. ...
My boyfriend and I adopted a puppy dachshund, Elvis and today was our first veterinary appointment. Being a nervous first-time Mommy Nansemond Vet Clinic wasabsolutely wonderful, to say the least. I am so impressed by how genuine the staff was in their care for the animals they treat and how patient and informative they were to all of my questions. This was our first of many appointments, so we're building our relationship but I'm very happy so far! Chris Raymond was an excellent Assistant and Dr. Jennifer was so sweet and patient....couldn't have asked for a better team! :)
A Google User
28 Aug 2009
REPORT
My 11 month old yorkie was attacked by a pit bull in my neighborhood. My regular vet was located in the city of Virginia Beach and I live in Suffolk. I had no time to waste. Luckily for me, there w...
My 11 month old yorkie was attacked by a pit bull in my neighborhood. My regular vet was located in the city of Virginia Beach and I live in Suffolk. I had no time to waste. Luckily for me, there was a veterinary hospital minutes from my home. I ran in carrying my injured baby in my arms. All I could get out was, "can you help me". They immediately responded and not only took care of my yorkie but me as well. Everyone down from the front desk staff to the doctors were very professional and loving individuals. Ironically, I am a ICU nurse and felt powerless to the situation. But thanks to the staff, I was able to make it through the day. They updated me every step of the way and even called me at my home to check on me. My yorkie was later transported to a doggie ICU for more observation and later surgery. Even after he was home, they continued to call just to say that they were thinking of my Skylar, myself, and my husband. That kind of service is priceless. I have since decided that this would be our new veterinary home.
One of my friends later told me this, "the will of God does not take you where the grace of God can not protect you". For whatever reason, that incident was the will of God working in my life. The grace of God allowed such loving and professional people to protect me and my yorkie (Skylar). I will forever be touched my these individuals.
If you are looking for a place that will care for and protect your animal, look no further!!!!!
Dana K.
11 Dec 2008
REPORT
We are new clients at this vet (Dr. Kessler, specifically), so our relationship is still forming.However, I have been very pleased with the kind & personal service by most of the members of the front ...
We are new clients at this vet (Dr. Kessler, specifically), so our relationship is still forming.However, I have been very pleased with the kind & personal service by most of the members of the front desk staff & by all of the vets & techs. We have 3 dogs & 3 cats - half are seniors with varying health issues cropping up. They have not been pushy with extra, unnecessary procedures or treatments.
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Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
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08:00AM-18:00PM
Friday
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08:00AM-18:00PM
Saturday
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08:00AM-13:00PM
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Nansemond Veterinary Clinic
Suffolk, Virginia
General Info
We believe that keeping your pet healthy is a cooperative effort between you and your veterinary hospital. We exist to help you in any way that we can in order to keep your pet in as healthy a condition as possible and to assist you in maintaining an enjoyable relationship with your pet.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-13:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
April J.
6 Mar 2019
I had two unfortunate experiences with Nansemond Vet. My dog gave birth and one of the puppies was gasping for breath. I called Nansemond Vet 10 mins before closing and explained my puppy needed oxyge...
I had two unfortunate experiences with Nansemond Vet. My dog gave birth and one of the puppies was gasping for breath. I called Nansemond Vet 10 mins before closing and explained my puppy needed oxygen. The receptionist told me I would need to go see the emergency vet which is 30-40 mins away. I explained there was no time because the puppy was having difficulty breathing and reluctantly they told me to come in. They gave oxygen to the puppy and luckily the puppy survived. They charged me with an additional fee for keeping them 5 minutes past closing. I was dissapointed to see that my trusted vet was unconcerned with my gasping puppy and without me being persistent who knows what may have happened. Same litter and a week later another puppy had partially suffocated in the whelping box. I called the vet for oxygen and was told I needed to come in for an exam. Arriving within 5 mins, Dr. Fleck took the puppy to the exam room and said the puppy was breathing fine and that she would not give oxygen to the puppy as requested. An exam fee was charged and I was sent home. I took my puppy home and she died 10 mins later. I don't understand why something so simply as oxygen could not be given to the puppy at my request especially given the nature for the visit. Needless to say I called to complain and the owner Dr. Cochran called me back and offered me an apology. This does not and will not bring my puppy back and it does not offer me peace of mind knowing we did not give oxygen to the puppy while in their care. I just cannot bring anymore puppies to the practice after that incident and neither of my dogs will be coming here again. The response from the vets at Nansemond vet during my emergencies and lack of responding to my request may have caused this puppy to die before it's time. This is not a chance I am willing to take again.
Will Presley
10 Jun 2018
Great place very friendly very caring for my furbabie.
Tricia Travis
10 Jun 2018
They are so nice and caring to the pets and owners. I highly recommend them!
Karen Costello
5 May 2018
I had an emergency with one of my dogs, my normal vet was booked with surgeries and they contact NVC to see if they could take my dog, they could. After a scary night at the Cove with no answer to wh...
I had an emergency with one of my dogs, my normal vet was booked with surgeries and they contact NVC to see if they could take my dog, they could. After a scary night at the Cove with no answer to what was wrong and an estimate of a huge bill I was relievedl. Within one x-ray NVC had discovered that he had eaten something that was blocking his lower stomach and intestinal track, and had to have emergency surgery. That afternoon I was able to bring him home to recover. He is doing great, stitches removed and not a huge bill. Their staff from entry to doctor is awesome. I would highly recommend.
Debra Mclaughlin
11 Apr 2018
Take pet there. Very nice staff. Take great care of pet.
Stephanie B.
3 Apr 2018
I've been taking my pets here since 2004. I've always received friendly, attentive service. My Vet is very knowledgeable, and thorough. She gives you various options to try in non- emergency cases, in...
I've been taking my pets here since 2004. I've always received friendly, attentive service. My Vet is very knowledgeable, and thorough. She gives you various options to try in non- emergency cases, instead of just trying to take your money. I've boarded my cat, and two dogs, who received great care. The ultimate plus is that it's around the corner from my home too!
Denny-Lisa welsh
25 Jan 2018
It was the first time we had ever been. They gave excellent service. We will make Nansemond veterinary our new vet.
Hazel Gregory
3 Jan 2018
Dr. Cochran is the best! All my pets has loved her n my current pets do too! Staff is friendly n helpful. I would not take my pets anywhere else. I highly reccomend this place.
Breanne
2 Jan 2018
I was so happy with the care my pets received at this clinic. Their prices are very reasonable. The receptionists were polite and helpful on the phone wherever I called. Dr. Fleck is amazing. She tre...
I was so happy with the care my pets received at this clinic. Their prices are very reasonable. The receptionists were polite and helpful on the phone wherever I called. Dr. Fleck is amazing. She treats all animals like they are her own. She took the time to help me make sure my cats would be comfortable and stress free when we had to move. I can't say enough wonderful things about this facility and the people that work there.
Lonnie Reeder
4 May 2017
Awesome vets that care about your pets.
Racq S
10 Apr 2017
I have been going to this vet for about 4 months now and I have nothing but nice things to say about the entire staff. Every time I call the receptionists are polite and friendly. The doctors are nice...
I have been going to this vet for about 4 months now and I have nothing but nice things to say about the entire staff. Every time I call the receptionists are polite and friendly. The doctors are nice as well and I feel like they really care about my dog. We just had to neuter our dog at the end of March and the vet was really sweet about the whole thing and took great care of him and called me before surgery to answer all of my questions... and there were a lot! Two days after surgery, my dog was not back to normal and I was really worried so the doctor had me bring him back in and then even called me everyday for 4 days to check on him which I thought was really above and beyond. I feel really grateful that I found such a wonderful vet.
Lewis 'Doc' Brown
29 Jan 2017
Great care and staff. Took our Basset Hound there over the weekend. Very thorough in their examination. Would recommend to anyone.
Mary Kelly Prise Strzelczyk
17 Jan 2017
Love this place! My two cats had their annual exams yesterday. My Ragdoll is a 20 pound handful!! I asked them to clip his nails. They bought him back in to me with only one paw clipped and said he w...
Love this place! My two cats had their annual exams yesterday. My Ragdoll is a 20 pound handful!! I asked them to clip his nails. They bought him back in to me with only one paw clipped and said he was getting really stressed out and they didn't want to stress him out more. I love that they stopped clipping when he started stressing!!!This Ragdoll needs a light sedative to get him to relax. Thanks for not stressing him out with more clipping!!!! My other cat had his paws clipped with no problem! He always loves his mani/ Pedi !! :) Wonderful Doctors, technicians and office staff. Thank you!!
Vicki Dobbins
14 Jan 2017
We have been using Nansemond Veterinary Clinic for our pets needs since 1999 and wouldn't go anywhere else. The staff and vets are very friendly and caring people. They have been supportive and inform...
We have been using Nansemond Veterinary Clinic for our pets needs since 1999 and wouldn't go anywhere else. The staff and vets are very friendly and caring people. They have been supportive and informative through some very tough decisions we have had to face with our beloved pets. So if you are looking for a doctor for your pets, check out Nansemond Veterinary Clinic. Thanks for everything you do to make our pets feel comfortable!
Cathy Reyman
7 Jan 2017
They take such good care of my pets . I have several friends who also use them.
Julian R Criner Jr
21 Dec 2016
Dr Fleck gives good advice and also has Danes like our three, always ha a. time for friendly advice, appointments are scheduled quickly, an d I have yet to have to wait past my appointment time. worth...
Dr Fleck gives good advice and also has Danes like our three, always ha a. time for friendly advice, appointments are scheduled quickly, an d I have yet to have to wait past my appointment time. worth the 1 hour drive it takes to get there. Prices are reasonable.
Denise Snelgrove Perry
14 Nov 2016
Y'all are amazing! My cat Oscar was just diagnosed with diabetes and the vet bills were piling up. Your clinic gave me a free bag of DM diabetic management dry cat food, 6 cans of DM canned cat food, ...
Y'all are amazing! My cat Oscar was just diagnosed with diabetes and the vet bills were piling up. Your clinic gave me a free bag of DM diabetic management dry cat food, 6 cans of DM canned cat food, alpha track blood glucose motoring kit, free insulin, complimentary exam and they tested his sugar for free. I will always be forever grateful to you all. Thank you for your kindness and love for animals.
Jedeoth1967
7 Sep 2016
Great vet, they don't push unecessary vaccines or meds
Alison Adkins
2 Aug 2016
It is not always just about being nice. Yes the staff is nice but I felt like they were not upfront about what I would be charged for. I will not take my dog back and would recommend Academy Animal ...
It is not always just about being nice. Yes the staff is nice but I felt like they were not upfront about what I would be charged for. I will not take my dog back and would recommend Academy Animal Care.
Christopher Hearn
30 Jul 2016
First time visiting..great experience, the doctor was very personable and the staff was great.
Angela Romanik Eastep
20 May 2016
If I could give them more than 5 stars I would! The staff is amazing, they worked very hard to see us on very short notice, treated my dog like she was their own! Dr. Fleck was beyond wonderful, her a...
If I could give them more than 5 stars I would! The staff is amazing, they worked very hard to see us on very short notice, treated my dog like she was their own! Dr. Fleck was beyond wonderful, her assistant Tracy was great too! We have definitely found our new family veterinarian!!!
Amber Hartley
3 Apr 2016
My family and I have gone to this clinic for years and they are always friendly. When I lost a beloved pet they sent a card which I really appreciated. They send reminder cards and the office is reall...
My family and I have gone to this clinic for years and they are always friendly. When I lost a beloved pet they sent a card which I really appreciated. They send reminder cards and the office is really nice inside.
Lee Pope
28 Sep 2015
I've taken all of my pets here for as long as I can remember. Just this past weekend we had to put our wonderful dog, Queenie, to sleep. The staff was so caring and compassionate. I will continue to c...
I've taken all of my pets here for as long as I can remember. Just this past weekend we had to put our wonderful dog, Queenie, to sleep. The staff was so caring and compassionate. I will continue to come here for all my other pets needs. True, they are a tad bit more expensive on some things, but they truly care for the pets they see and take the time to explain what they are doing and why and give you options. You can't put a price tag on that.
Eve Zentrich
12 Jun 2015
Great place, helpful staff. Very accommodating with my difficult cats - they go above and beyond to help.
George Fidler
9 Jun 2015
They claim to price match and lead you to believe that they price matched since they did not provide the requested prescription for heart guard but charged you the price indicated in the web; however ...
They claim to price match and lead you to believe that they price matched since they did not provide the requested prescription for heart guard but charged you the price indicated in the web; however a week later they send a bill for the remainder of what they feel is fair ..... I will be asking for the pets records and going to another vet ....
Amber Lewis
2 Oct 2014
LOVE, LOVE, LOVE every single thing about this vet! My dog injured her foot and they were able to see her that same day, even saw her the next day to make sure she was doing ok! They care about the an...
LOVE, LOVE, LOVE every single thing about this vet! My dog injured her foot and they were able to see her that same day, even saw her the next day to make sure she was doing ok! They care about the animals! We are not just considered "another" customer! I especially love Dr. Taliaferro!!! Stella loves yall too :) Not just me!
Mary H.
29 Dec 2013
I was so pleased, it was a Saturday and my Emotional Support Dog was injuried by what we think was a part of the fence. I am not from the area originally and had a little trouble finding the clinic, b...
I was so pleased, it was a Saturday and my Emotional Support Dog was injuried by what we think was a part of the fence. I am not from the area originally and had a little trouble finding the clinic, but when I did it was amazingly clean, staff was especially friendly, and yes though the office had closed, due to my phone calls, they all waited for my to arrive. The technician, and Vet was on their "A" game, I was so pleased with the carring way the made Shadow so welcome and apart of the family.. I felt the warmth as we sat together on the floor as a team, to meet my four legged family members needs... The condition was not emergant just urgent. the Vet and staff at this clinic can handle any situation, and if they could not they would tell you in a most professional way... I am hooked from visit one.
Nicole Z.
27 Apr 2012
I took my new puppy here after reading the great reviews on here. I was really not impressed. Despite no one being in there waiting besides me, my appointment was 20 minutes late, and the people at ...
I took my new puppy here after reading the great reviews on here. I was really not impressed. Despite no one being in there waiting besides me, my appointment was 20 minutes late, and the people at the front, while nice, didn't even acknowledge me because they were bullshitting with another client that gave them a bottle of wine... (WTF?). Got in and had her seen, the vet was nice enough, until I mentioned we planned on crate training the dog. I could tell immediately by the look on her face that she disagreed with crate training and was cold to me after that. I understand there are philosophical differences, but I've been a dog owner my whole life, and that's what we find works best. I mean, even the dog trainer I take her to for puppy kindergarten recommends crate training. I definitely did not come back after that.
Mandy Jennings
24 Apr 2012
Tried this vet out after moving to the Suffolk area from Virginia Beach. Staff was courteous and professional, but I was unpleasantly surprised when I received my bill for just a routine vaccination v...
Tried this vet out after moving to the Suffolk area from Virginia Beach. Staff was courteous and professional, but I was unpleasantly surprised when I received my bill for just a routine vaccination visit. Prices are significantly higher than any other vet I've been to in the area. Needless to say, I will be making the commute to my original vet in Virginia Beach to avoid Nansemond's high prices.
Ms. Boss S.
27 Aug 2011
Clinic is clean, doctors and vet techs are absolutely fantastic. Nice, understanding, give a genuine vibe of caring. Our pets are part of our family and we give them only the best, no matter the cos...
Clinic is clean, doctors and vet techs are absolutely fantastic. Nice, understanding, give a genuine vibe of caring. Our pets are part of our family and we give them only the best, no matter the cost (which is fair here). We have boarded and been able to check in on them with phone calls. We've experienced the agony of putting one of our dogs down after a lengthy bout with cancer. They were very thorough with the care and compassionate in the end. We received a one year anniversary memorial card which was very nice.The only reservation is the front office and asking around comparing notes we've all come up with there is only 1 out of 4 that is NICE. The others are abrupt and act as though you're bothering them. They will give yes -no answers instead of offering, say, other appt times. If the care wasn't worth it, I'd be put off and in fact a few people I know have gone elsewhere because they figure they represent the care quality.And you have to be dilligent in YOUR record keeping, because they (Front Desk) often have different information between the computer and hard records. My dogs get reminders for shots they've had and I'm told they need something when in fact it's an error on their part. If it were a one time ooops I wouldn't mention, but it's ongoing and I'm not the only one.My favorite doctor is Doc Kessler. He is just so hands on and genuinely concerned while being able to calm you. I feel secure my animal is getting the best. He tells you what he thinks, the possiblities, and options.DVM Jennifer Cochran is very sweet my only problem is you almost have to pull the straight answer out of her. I would like her to bottom line it and give you options more directly. In her effort to be caring she loses directness.
LQ B.
4 Feb 2011
My boyfriend and I adopted a puppy dachshund, Elvis and today was our first veterinary appointment. Being a nervous first-time Mommy Nansemond Vet Clinic wasabsolutely wonderful, to say the least. ...
My boyfriend and I adopted a puppy dachshund, Elvis and today was our first veterinary appointment. Being a nervous first-time Mommy Nansemond Vet Clinic wasabsolutely wonderful, to say the least. I am so impressed by how genuine the staff was in their care for the animals they treat and how patient and informative they were to all of my questions. This was our first of many appointments, so we're building our relationship but I'm very happy so far! Chris Raymond was an excellent Assistant and Dr. Jennifer was so sweet and patient....couldn't have asked for a better team! :)
A Google User
28 Aug 2009
My 11 month old yorkie was attacked by a pit bull in my neighborhood. My regular vet was located in the city of Virginia Beach and I live in Suffolk. I had no time to waste. Luckily for me, there w...
My 11 month old yorkie was attacked by a pit bull in my neighborhood. My regular vet was located in the city of Virginia Beach and I live in Suffolk. I had no time to waste. Luckily for me, there was a veterinary hospital minutes from my home. I ran in carrying my injured baby in my arms. All I could get out was, "can you help me". They immediately responded and not only took care of my yorkie but me as well. Everyone down from the front desk staff to the doctors were very professional and loving individuals. Ironically, I am a ICU nurse and felt powerless to the situation. But thanks to the staff, I was able to make it through the day. They updated me every step of the way and even called me at my home to check on me. My yorkie was later transported to a doggie ICU for more observation and later surgery. Even after he was home, they continued to call just to say that they were thinking of my Skylar, myself, and my husband. That kind of service is priceless. I have since decided that this would be our new veterinary home.
One of my friends later told me this, "the will of God does not take you where the grace of God can not protect you". For whatever reason, that incident was the will of God working in my life. The grace of God allowed such loving and professional people to protect me and my yorkie (Skylar). I will forever be touched my these individuals.
If you are looking for a place that will care for and protect your animal, look no further!!!!!
Dana K.
11 Dec 2008
We are new clients at this vet (Dr. Kessler, specifically), so our relationship is still forming.However, I have been very pleased with the kind & personal service by most of the members of the front ...
We are new clients at this vet (Dr. Kessler, specifically), so our relationship is still forming.However, I have been very pleased with the kind & personal service by most of the members of the front desk staff & by all of the vets & techs. We have 3 dogs & 3 cats - half are seniors with varying health issues cropping up. They have not been pushy with extra, unnecessary procedures or treatments.
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