Absolutely loved Suffolk Animal Hospital! I was unhappy with our current vet and spent time researching other vet offices in Suffolk. On recommendation from my cousin I decided to try out Suffolk Animal Hospital. They were so patient with my chihuahua Fitz who was very skittish and scared. They took the time to talk to him and make him feel relaxed. They even sang to him and cuddled him so he knew he was surrounded by loving and caring people. I really like that they are working towards becoming a fear free clinic. If you're looking for a new vet this place is wonderful! Read Less

I took my dog here the other day because she was not eating or drinking very much, and she had not been going to the bathroom for about two days. We were seen pretty quickly, and the examination didn't take long. After the exam the nurse left the room and came back with an estimate. The total was $175 for an exam, and a junior blood work panel. I asked if she was well enough that I could give it a couple more days before having to do the blood work as that accounted for $125 of the bill. The nurse excused herself to go ask the Doctor. While she was gone the front desk brought me an estimate of $225 for a few shots, a preventive exam, and preventive blood work. Side note, there is a $5 difference between a 'sick visit' and a 'preventive care visit', I'm sure there is a good reason for that. The nurse came back, and said that they recommended doing the blood work now because she had been feeling lethargic. I reminded her she had only been lethargic for about a day, and a half, and she normally is lethargic after being boarded (which she had been over the weekend). The nurse left again to talk to the doctor. When she came back she said, "I know this is a sensitive subject, but what is your budget for today". I was a little taken back at this point, because now I realize I'm basically at a car dealership. The only difference is at least this place was kind enough to let me know I was about to be ripped off. I advised the nurse I was willing to pay what I needed to, but I needed to know if the doctor thought my dog was sick based on the exam. I shouldn't have to tell you my budget in order to find out if my dog looks sick to a trained professional. Finally, the nurse returns with a new estimate (which she doesn't show me), and a bag containing a flora-something prescription, and a 'catch-all' anti-biotic. I'm then taken straight to the front desk where I'm told the total will be $105. I asked how the flora medicine could be effective if the dog wasn't eating. The medicine had to be sprinkled on the food mind you. By the time she was willing to eat the medicine covered food, she probably wouldn't be sick any more. I was told they had experienced a lot of success with that medicine. Again, not sure how they take it if they won't eat. At this point, just wanting to get out of there I paid the $40 for that one, and the $20 for the antibiotic. What's funny is they could have just offered the $20 antibiotic (if they thought she was sick), and said to come back for blood work if the antibiotic didn't work. Instead they tried to figure out what my budget was by doing estimates until they found one I was willing to pay. I know this was a long post, but if it keeps one person from being ripped off then I'm glad to have taken the time. Call me old fashion, but I think the primary concern of a vet should be the well-being of the pet, and not how much the pet-owner is willing to spend during a visit. Read Less

The staff is great and answered all of my questions. I thoroughly researched all 6 of the vets in the area and Suffolk Animal Hospital was by far the best option when comparing location and pricing. The best part of this vet is the wellness plans they offer for puppies. The puppy wellness plan is the only plan I have ever came across that includes the two monthly medications puppies needs (flea/tick & heartworm preventative). Based solely off of price alone (including the 2 monthly preventative pills), this was the best option and the outstanding service from the staff was an extra incentive. I would love to see Suffolk Animal Hospital offer an adult dog wellness plan that includes the 2 monthly preventive pills. If a plan such as that was created, I would certainly continue to use this vet after my puppy turns 1 years old and can no longer be on the puppy wellness plan. Read Less

I just wanted to thank you for taking care of my boy Johnny Cash. He was a little anxious for his appointment to get his drain removed and the whole staff came out and gave him love and treats and made sure he was at ease before they took him back. It really means a lot to me that y'all really care! Read Less

They always take wonderful care of ALL of my furbabies, 3 dogs and 2 cats. They always take the time to answer all my questions and make sure everything is taken care of. Also, I feel comfortable taking them there to be boarded when we go out of town. I know they are in good hands and I don't have to worry about them. But if I do worry, I can call and always get an update! Read Less

Having been to a few veterinarians in a few different states I can honestly say that I was a bit concerned when we made the decision to take the pet that adopted us to the Suffolk Animal Hospital. WoW, were we pleasantly surprised when we were treated like family, e.g.; they acted and reacted as if they had know us for years, just like we were old friends. They were also very good with Kitty-Katt when they examined him and then operated on him. He was home with us in less than 24 hours, acting almost like nothing had ever happened. We highly recommend Suffolk Animal Hospital to all of our friends and family. Read Less

We have been taking our dogs to Suffolk Animal Hospital since 2000. Pets are family, and you want them to have the best care possible. You can tell from the minute you walk into Suffolk Animal Hospital that they really care about and love pets. The door greeter is a beautiful cockatiel named Angel. The staff is very friendly. The examination rooms are bright and vibrant. Everything about the place speaks volumes about the love they have for their patients. Being from pet families themselves, rest assured the staff will take the best possible care of your family members and treat and care for them as if they were their own. My wife and I adopted an abandoned chihuahua that is approximately 7-8 years old. You could tell Chloe needed help. She had horrible breath and was constantly licking into the air because of the putrid taste in her mouth. Her mouth was infected and her teeth were so rotted they were either falling out or loose. We were nervous about Chloe undergoing anesthesia to have her teeth extracted because of her age but we knew she couldn't go on living like this. She came through with flying colors. About 2 months later we decided to have her spayed. Again, Chloe had to go under for the operation and although we were still a little nervous, we felt a little less apprehensive this time because we knew she was in good hands. Once again, Chloe came through with flying colors. Dr. Ray said she was in the early stage of pyometra, so not only did Suffolk Animal Hospital do an excellent job with the surgery, they literally may have saved her life. Chloe recovered quickly. She is now healthier and happier than ever because of the superb care she received at Suffolk Animal Hospital. For that we thank you. Read Less

My husband and I thank you so much for the sweet Bo review. We have always been dog lovers and raised our children to cherish their pets as well. I appreciate the entire staff at Suffolk Animal Hospital; always attentive, accommodating, friendly, and comforting. Dr. Carr has always conversed with me about health issues Bo and May are experiencing. I never feel rushed, and she is very detailed when explaining her diagnosis, treatment, and prognosis. Thank you for sharing your live and kindness with our "babies." Read Less

My dog is a medical alert dog. I have a super rare illness that causes me to go into anaphylactic shock for no reason, I'm not allergic to anything, it just happens, and it happens very very fast. Tucker is my ONLY defense to it as he can sense when it's going to happen, and he warns me by bringing me my epipen and steroid injections. He is literally the only reason I'm alive today. But more then that, he's my baby. This guy means more to me then I can ever find words for, and not only would I not be here without him, I wouldn't want to be. I have pretty intense depression and Tucker is the only reason I get out of bed and face the day. To put it bluntly, I made him a promise that as long as he was still living I would do everything I could to make sure I was too, but the day he goes, I will go with him. No hesitation, and as quickly as possible. I'm telling you this in a feeble attempt to convey how much Tucker means to me, so you can understand that I may be a difficult 'parent of the patient'. I ask a lot of questions. I'm very concerned about medications, chemicals, and I know Tucker very well, so I know when he's not himself. I own it that I can be annoying, but the staff here couldn't have handled it worse. The vet couldn't answer any of my questions about negative reactions, or statistics in saftey for getting rid of flea (my baby got FLEAS?!? I was in a panic) But more then that she didn't even attempt to hide her annoyance at the fact that I was even asking questions, like she very much expected me to dump chemicals all over my dog without so much as blinking as she was so 'above' the fact that I wanted to know the risks, if there was a way to undo the treatment if he had a reaction, where the nearest 24/7 emergency vet was (she told me the receptionist could give me that information) and the more questions I had, the worse it got, ending with her failed attempt to hide her rolling her eyes as she left the room several times, and audiable 'huffs' of exasperation. Because I hadn't just come for the fleas, I'd moved and needed Tucker's regular medication refilled, as well as some shots. (The vet once again couldn't contain her irritation at my request to sit in the waiting room for 30-45 minutes after my appointment to make sure he didn't react to the vaccines, as he had a reaction to one once before) Also, I bring him everywhere I go and he has TERRIBLE car anxiety, not to mention separation anxiety, acid reflux, and intense seasonal skin allergies. She didn't want to refill his medications that I gave him for long car rides, she wanted to put him on a daily medication, like doggy Prozac, and couldn't for the life of herself seem to understand why I couldn't risk it potentially making him cloudy and messing with his head and not being able to sense me getting sick. She did eventually refill it, along with his skin mess, but I left there in tears. I really probably shouldn't be writing this since although I've met with several other vets, I've yet to find a new one and I have to go back here for him, and I wouldn't be surprised if they 'accidentally' gave him the wrong booster vaccine, or treated him badly, or fought me on staying in the room. The exception being the girl at the front desk who was wonderful and kind and patient and did her best to undo my bad day, by jumping on google and finding everything she could as far as side effects, testing phases, customer complaints and statistics on everything I'd been given, and coming out to hug me and hand me some tissues. I'd give her 5 stars. If you're not looking for a vet you can develop a solid relationship with and just need someone to do the bare minimal and rush you out (some people sadly are fine with this) then this is your vet. If you're pet is like a four legged child to you and you need to feel safe and that they love animals with a passion, trust me, there is no passion, or compassion, or love in this building.Read Less

They did a great job with our dog... My only advice is don't let them talk you into extra services that you don't want. They encouraged us to get our dogs teeth cleaned even though we wanted to wait for our tax return. We weren't ready to pay for it and they said they would bill us so we could pay when we got our tax return. Well surprise surprise, it hasn't even been a month and they're already threatening to send us to collections. Update: The office manager already called to explain the wording on their letter will be updated and the didn't mean for it to come across wrong. I appreciate the follow up! Read Less

I went here because my usual vet was not available. They were nice and got me in quickly so I thought this was going to be a good experience.   Well much to my disappointment it wale t down from there.  After getting back into the room I was greeted by the vet who as she was started to take to me said oh " hold on let me answer my phone it's my daughter ". She goes on to have a conversation with her.   Then when she gets off said she has been calling me all day about dumb stuff.  That was unprofessional to answer in the middle of coming in for an exam especially for a new client.   Then they take my dog back don't tell me what they are doing then when I decide to take my dog home and let keep him comfortable as possible And not euthanse I get a bill for 360.00. And I was never asked or told what she was doing.   They made me feel bad because I wanted to take my dog home and chose not to put him down.  I will not be going back. Read Less

I went in to give my pet a bath and the receptionist Kelly said could not take her because I had to have an appointment and I told tthat the grimmer said as long as I have her there by 10:00 am she coud be seen .So after that the receptionist Kelly has condicted everything I have to say.I m a paying customer as well as anyone else.When I went in to pick my pet up ,Kelly said their would another hour and half before she was ready so I went back to my car and waited.After four days her skin is over dry and she starting to smell again like she hasn't had a bath at all.Kelly seems to be pertictorly rude to me.I think that is very unprofessional . Read Less

I love this place. I have had many dogs, but I have never had the care and treatment that I have experienced here. Dr. Carr has such a great manner about her. She is professional yet so caring and not condescending at all. Her staff, Kelly and Emily and others, are so compassionate that you know from the second you walk in that you are in the right place. Bravo ladies!!!! Read Less

From the moment we contacted Suffolk Animal Hospital, they have been nothing but helpful and courteous. Our dog was a nervous wreck when we brought him in for an update on his shots and a nail clipping. The staff was very patient with him and made us feel very welcome. We will continue to go to Suffolk Animal Hospital for all of our pets needs and recommend them to family friends Read Less

I am very, very pleased with Suffolk Animal Hospital and Dr. Carr and the girls. They have been very good to me and to Yager and my girls. Yager had heartworms and now he is a happy, healthy dog thanks to Dr. Carr. I highly recommend Suffolk Animal Hospital. Read Less

Bevo and I love coming here. They are very familiar with him every time we come in. The puppy wellness plan is amazing! I feel I have saved a lot of money choosing that route for him VS paying for things each visit. I know what to expect every month and each visit I get an itemized statement outlining what they did and how much it costs. I trust Dr.Carr and her assistants with my big baby and highly recommend the office. We have never waited more than 5 minutes to go back into the office. Read Less

Bevo and I love coming here. They are very familiar with him every time we come in. The puppy wellness plan is amazing! I feel I have saved a lot of money choosing that route for him VS paying for things each visit. I know what to expect every month and each visit I get an itemized statement outlining what they did and how much it costs. I trust Dr.Carr and her assistants with my big baby and highly recommend the office. We have never waited more than 5 minutes to go back into the office. Read Less

Cricket, my champion female standard poodle had suffered with an ear infection in both ears for over two years. Tried this, tried that, nothing worked. Dr. Carr took a sample, sent it off to IDEXX labs and the ear infection is gone. Dr. Carr and her staff are very kindly and listen to what you say and let you explain what you want. They take the time and not just allow you 10 min and hurry you along. Dr. Carr comes and talks to you and listens to you herself. She does not run in, touch the dog and go and you never see her again. Then a bill is presented for the same amount as your house payment. Dr. Carr and her staff at Suffolk Animal hospital really care about your feelings and your fears and frustration. It is like they are being a doctor for you as well as for your pet. Read Less

I have a champion female standard poodle that has suffered with an ear infection in both ears for over two years. Tried this, tried that, nothing worked. Dr. Carr took a sample, sent it off to IDEXX labs and the ear infection is gone. Dr. Carr and her staff are very kindly and listen to what you say and let you explain what you want. They take the time and not just allow you 10 min and hurry you along. Dr. Carr comes and talks to you and listens to you herself. She does not run in, touch the dog and go and you never see her again. Then a bill is presented for the same amount as your house payment. Dr. Carr and her staff at Suffolk Animal hospital really care about your feelings and your fears and frustration. It is like they are being a doctor for you as well as for your pet. Read Less

Thanks Suffolk Animal Hospital, we have been going to you guys for about a year and a half now and with each visit you have provided consistent quality care. We really appreciate the friendly staff and awesome vet. Our fur babies are very lucky we found you. Read Less

I absolutely loved my experience with my new puppy Nino, at Suffolk Animal Hospital. The staff is very helpful, loved Dr. Carr. Emily Melick has been very helpful as well, giving me great tips on how to care for my new puppy. I highly recommend taking your animal loved ones here. Prices are great as well. Read Less

Recently, my Beagle/Basset Hound mix, Buggy, hurt himself playing in the backyard. My regular vet wasn't able to see him that day, so I took him to the Emergency Clinic. When I tried to get an appointment at my same vet for a re-check, they still couldn't see him until Monday (that was on a Thursday). I decided to look for another vet close by (my regular vet is almost a 30 minute drive) and found Suffolk Animal Hospital (SAH) here on Yelp. I called and they were able to see Buggy the next day. SAH is located on Holland Road and is in an older, brick building. However, the inside is lovely--there is no doggy odor or cat litter box stink, and there is a nice aroma in the air. The walls are painted with wonderful colors and lots of inspirational posters and pictures throughout. When we walked him, we were the only patients in the waiting area, which was great for Buggy; he gets very nervous in new situations. We didn't have to wait too long before Kelly, the vet tech, brought us into the examining room. Both Kelly and Dr. Amber were friendly and courteous, and they made me feel comfortable. Another reason I brought Buggy was because the vet at the Emergency Clinic had heard a heart murmur. Understandably, I was quite nervous until Dr. Amber examined him and told me what she thought it was. I'm not going to bore you with medical lingo, but the good news is Buggy is fine at the moment. If you're needing a vet for your loved ones, try SAH. I am a satisfied customer and that is a good thing since I have two dogs and two cats. They will get used to seeing me often! Read Less

I had to make an appointment because my sweet puppers got an angry red bump on her face, developed weepy eyes and her butt looked tore up like she had eaten a woodpile.  This all happened at almost the same time, so I decided to wait to see if anything got worse or better.  After about 10 days of violating her with Prep H, I decided it was time.  Got a quick appt time here.  I'd driven past this place and never noticed how close it was! We walked in and it had cookie smelling candles, smelled better than a sterile place with eau de pee aroma.  The waiting area was nothing much, but it makes for nice conversation with other people about your dogs health (like old people carping in great detail about their lactose intolerance).  We get to the exam room and it's almost exclusively decorated with cat pictures, paintings and decor.  My dog gives me an eyeroll.  The assistant was very thorough, so thorough I thought she was the doc.  She was very empathetic and genuine in caring.  After some more waiting and disgusted looks from my dog who is trying to scratch a "help me" sign in the exam table, Doc Amber enters.  She takes a good exam, tells me her suspicion that the angry bump is probably (some big latin word here) and the weepy eye is caused by the histamines the bump is offing.  So then we move to the rear.  Lifts the tail, says, "yep,  filled up anal sacs" (never experienced this myself so no idea).  She and assistant take her in back and I picture my dog screaming "stranger danger."  But when she returns, she is like a champ, so happy, who knew.The doc nailed it, exactly what she said, even printed out pages in inkjet COLOR- whoa (have you priced ink?)She told me what to do to speed the healing along with OTC med.  It did just as she said and is gone.  All this service was less than $50.  A++++ Read Less