Birdneck Animal Hospital
Virginia Beach, Virginia
Reviews
Misako M.
30 Nov 2018
REPORT
I chose this place to switch the vet because of the good reviews. First, I filled out an online registration form to get 50% off initial exam fee, but I did not get it.Secondly they had to put a muzz...
I chose this place to switch the vet because of the good reviews. First, I filled out an online registration form to get 50% off initial exam fee, but I did not get it.Secondly they had to put a muzzle on my GSD due to his bite history, which was no problem. They had to do what they had to do. What I could not stand was the waiting time after taken to the exam room. My dog has an anxiety issue so he took anti-anxiety med prior to the visit. As soon as we were taken to the exam room, he was put a muzzle, which made him so tense and more anxious. The problem was that Dr. Johnson did not come to the room for the next 15 min. My dog kept panting the whole time, having a hard time breathing because he could not breath through his mouth because of the muzzle. Foam was coming out between his mouth and muzzle and my jeans were all wet because he was trying to wipe off his mouth/take off the muzzle with my thighs. That was nothing but torture. I felt I was abusing him. This was so wrong doing. If a muzzle had to be used, all my dog needed was a speedy treatment, not a 15 min. wait. After the doctor's treatment (about another 20-30 min), my dog was finally off the muzzle. He was not even offered water...what a place. Does this place really put animals first? I did not see it.As of pricing, I agree what others say. It is expensive comparing to other vets. Nail trim, intestinal parasite, ear swab, they were all charged/asked double comparing to what I used to pay. This is not a complaint, though, I am just saying the fact. Also because it's expensive, I wished Dr's diagnosis and treatment were right on spot on the first time for my dog's ear infection, but on the second visit, which was suppose to be its followup, turned out as the second diagnosis and his infection became worse. What was worse was that the medication Dr wanted to prescribe was out and it was not available for the next 4days. Then there was the next followup was scheduled 3 days later, which I canceled. At this point, I just knew I had to take my dog to somewhere else. I live by myself and I have one job. I cannot afford to keep paying for followups like this.If you say "highest treatment possible," you need to bring the outcome with no waisting time.From seeing Dr. Johnson twice, he seemed very thorough and dedicated to what he wants to do, and that was my impression. Yet he lacks to try to communicate/bond his patient (my dog). He did not want to learn anything about my dog to get to know him better, which was sad, I thought. GSD are very intelligent dogs and they sense if they are accepted or not, they remember how they are treated, and they know why they are put a muzzle on them. From observing the entire visits on those two occasions and disagreeing on how they run their location, I had to do what I had to do.
Jackson R.
22 Sep 2018
REPORT
Love Dr. Johnson and this Vet. They have there own plans that you can sign up for so you can try to save some money if your pet needs a lot of attention. Location is great and staff is nice as can be....
Love Dr. Johnson and this Vet. They have there own plans that you can sign up for so you can try to save some money if your pet needs a lot of attention. Location is great and staff is nice as can be. I would defiantly recommend this vet.
Valentyna Y.
14 Jul 2018
REPORT
Allie and I had our first visit at the Birdneck Animal Hospital. Currently Allie is a very hyper 4 month old puppy. First impression, the office is small and kind of "old school". However, I was pr...
Allie and I had our first visit at the Birdneck Animal Hospital. Currently Allie is a very hyper 4 month old puppy. First impression, the office is small and kind of "old school". However, I was promptly greeted by the office staff. The women at front desk were nice and professional. We went over to the exam room and that's when we met Dr. Johnson. The doctor was great, friendly and easy to ask questions. More importantly, he knew how to handle Allie! Even though she was full of energy and did not listen, he was able to calm her down and perform his examination. All the services that needed to be performed were quoted and agreed upon before they were executed. Mr. Johnson was very informative on different types of shots. They also offer a monthly wellness plan, which covers most shots and spaying so that was great. Looking forward to coming back for my next appointment!
jackie bowling
12 Jul 2018
REPORT
BF asked me to take our dog in to get a simple bordetella vaccine. Warned me that this place looks for ways to charge money. Ended up paying $150 because they snuck in a physical exam and heart worm t...
BF asked me to take our dog in to get a simple bordetella vaccine. Warned me that this place looks for ways to charge money. Ended up paying $150 because they snuck in a physical exam and heart worm test, non of which we asked for. I'm very upset because I feel like they just took advantage of me.
Sarah K.
7 Jul 2018
REPORT
Dr Johnson and his staff were amazing today. We just brought in our 9 week old Austrailian Labradoodle Finn. Having a pet is new for our family and we were given plenty of information and they answe...
Dr Johnson and his staff were amazing today. We just brought in our 9 week old Austrailian Labradoodle Finn. Having a pet is new for our family and we were given plenty of information and they answered every question we could think of. Everyone was extremely friendly and welcoming. They have a puppy plan that includes vaccinations and neutering, plus they provide the information about every appointment. Comprehensive and affordable.
James Anderson
9 Jun 2018
REPORT
Agree with the reviews that state they upcharge. Just was charged an extra $15 because they had a hard time cutting my dogs nails?!?! Extremely upset with this considering they’ve cut the same dogs ...
Agree with the reviews that state they upcharge. Just was charged an extra $15 because they had a hard time cutting my dogs nails?!?! Extremely upset with this considering they’ve cut the same dogs nails before at the regular price which is already more expensive than PetSmart
Jay Yonkovich
28 Apr 2018
REPORT
Dr. Johnson and everyone at the hospital did everything possible to attend to my dog's emergent care. I have never met anybody who cares more about animals. Awesome vet clinic!!!
Heather Foose
30 Mar 2018
REPORT
I had the extreme pleasure of working at Birdneck Animal Hospital for almost 6 years. Dr. Johnson truly cares about his patients and doing what is best for them. He treats them as if they are his own....
I had the extreme pleasure of working at Birdneck Animal Hospital for almost 6 years. Dr. Johnson truly cares about his patients and doing what is best for them. He treats them as if they are his own. I have always trusted him for the care of my pets. His many years of experience and extensive knowledge is remarkable. He is amazing with preventative care, he caught early signs of kidney disease in both of my senior pets so we could manage it and prevent if from becoming worse. His pain management with his surgery patients insures they will be comfortable before, during and while in recovery as well as having them monitored throughout the entire process. Dr. Johnson's bedside manner is impeccable! His staff loves animals as much as he does and are always friendly and helpful. Dr. Johnson and the girls treat both clients and patients as family. You will be beyond pleased by trusting Dr. Johnson with your pet's care!
Danielle Lantinga
2 Mar 2018
REPORT
Wonderful veterinarians. The veterinans are so kind and very helpful. They recommended the best treatment for our dog. The staff was kind and they were all very personable and professional.
brittany williams
4 Feb 2018
REPORT
Absolutely would recommend this veterinarian office to anyone! I brought my little girl in as an emergency Saturday (2/3/18) at 12pm. She was pooping blood and threw up some brown stuff. Dr. Johnson s...
Absolutely would recommend this veterinarian office to anyone! I brought my little girl in as an emergency Saturday (2/3/18) at 12pm. She was pooping blood and threw up some brown stuff. Dr. Johnson saw me within 30 minutes and was so helpful and took amazing care of my girl. He ran some tests and treated her symptomaticly. He gave me his personal cell and told me to call him if I had any questions or worries, which I did shes my baby. He was so polite and responded to you almost immediately. I work in animal rescue and I've met a lot of vet's, he is by far the one I would always recommend. He truly cares about your babies and would help you out with any questions as he can! it was such an amazing pleasure to meet him, I'm definitely changing my vet's office to him!
катрин кабатова
18 Dec 2017
REPORT
Outstanding service!Thank you Dr.Johnson we are your patients!You are a doctor from God you are not a business man like most doctors in this country.Thank you!
Jinger I.
3 Nov 2017
REPORT
Doctor Johnson and his staff are awesome. Call him on Saturday worried sick about my Bearded Dragon, and even though they were booked he still squeezed me in. Been to many vets over the last few year ...
Doctor Johnson and his staff are awesome. Call him on Saturday worried sick about my Bearded Dragon, and even though they were booked he still squeezed me in. Been to many vets over the last few year and have never been happy until now! He is now my go to vet... AMAZING!!!
Alexis C.
21 Oct 2017
REPORT
We've brought all of our fur family to this vets office. From our senior Akita - who we called when he had fallen, broken a hip and we had to make the hardest decision someone has to make, thinking ba...
We've brought all of our fur family to this vets office. From our senior Akita - who we called when he had fallen, broken a hip and we had to make the hardest decision someone has to make, thinking back on it we know they stayed later than office hours with us and took us in with no appointment and open arms. Our senior cat, younger cat and now our two dogs also come to the same vet! Dr. Johnson is knowledgeable and the only persons we'd trust with our fur babies. The staff is fantastic and knows you by first name and asks about all our animals (down to our Guinea Pig!) any time we go in. You won't find a better vet and I'd highly recommend them to any and all.
Amanda M.
28 Sep 2017
REPORT
This place had wonderful reviews so I wanted to give it a try. Being welcomed in, the staff were very nice and welcoming. Went back to the room and Dr.Johnson was very informative, however money hungr...
This place had wonderful reviews so I wanted to give it a try. Being welcomed in, the staff were very nice and welcoming. Went back to the room and Dr.Johnson was very informative, however money hungry. They charged me 55 dollars to cut my dogs nails because "it took 3 people to do it", however i never saw or could confirm that because they took him in the back. They said my dogs teeth were rotting out (my dog is 5 years old) and said it would be 1300 dollars!! Only got my shots updated and somehow the bill came to 300$!! I went to a different vet to confirmed my dogs teeth WERE NOT rotting, had normal decay at 5 years old, and would only be 200$ for a regular teeth cleaning. I will never go to a money hungry vet again that does not care about the health of my pets.
Cherie D.
18 Sep 2017
REPORT
Dr Johnson was really good with Chamonix - that is saying something as she is a very aggressive cat. We took the conservative route and gave her injury another week. It was fine. Although a bit pricey...
Dr Johnson was really good with Chamonix - that is saying something as she is a very aggressive cat. We took the conservative route and gave her injury another week. It was fine. Although a bit pricey- he worked with her and is so patient and kind. I've had a lot of bad experiences with vets in Chamonix 17 + years. Trust is everything with me. We just started our relationship as I am new to Virginia but they have been great with her. That is a big deal for a kitty who just moved from one coast to the other. Thank you.
Justin Ellis
4 Jan 2017
REPORT
Compassionate and understanding. The girls ask how my dogs are by name when I walk in. Good Dr. and good staff
David C.
8 Aug 2016
REPORT
You will not find a more caring or competent staff in the area. All of the visits my pet and I have had have been exceptional. I recommend the Birdneck Animal Hospital to everyone in the Hampton Roads...
You will not find a more caring or competent staff in the area. All of the visits my pet and I have had have been exceptional. I recommend the Birdneck Animal Hospital to everyone in the Hampton Roads area.
Jeff Kidd
5 Aug 2016
REPORT
Outstanding service! When Pepper ( my lab) broke her leg on a Saturday afternoon, we frantically called around trying to find an emergency vet in Virginia Beach that would see her. We were able to ge...
Outstanding service! When Pepper ( my lab) broke her leg on a Saturday afternoon, we frantically called around trying to find an emergency vet in Virginia Beach that would see her. We were able to get a hold of Birdneck Animal hospital and they were able to get her right away. They were so caring to Pepper and helpful answering all of my questions regarding her injury and how to tend to her. They are by far the premier Virginia Beach veterinarian hospital. We are so grateful for their service and care.
Sarah R.
19 Jul 2016
REPORT
I found this place very, very upsetting.Yes they make you wait, I could live with that, but it is really a place about scaring you into paying for expensive services that your animal does not need.As ...
I found this place very, very upsetting.Yes they make you wait, I could live with that, but it is really a place about scaring you into paying for expensive services that your animal does not need.As soon as I said that I was not interested in paying for nonsense. My visit was OVER.The promised "treatment plan" for a perfectly healthy young dog was not provided.I learned nothing about my dogs health.It should act as a big red flag to everyone that the place wants your SSN and drivers license number before you go in for a routine visit.Hold on to your wallet.
Morgan Chase
12 Jul 2016
REPORT
I visited Birdneck Animal Hospital once and would not return. Though the staff was friendly, the doctor has a cold manner and I didn't not appreciate their methods of restraining my pet during the exa...
I visited Birdneck Animal Hospital once and would not return. Though the staff was friendly, the doctor has a cold manner and I didn't not appreciate their methods of restraining my pet during the exam. The whole process felt very cost oriented, with a push for services that other vets deemed unnecessary. Those same procedures were also priced very uncompetitively when compared to quotes form other local veterinarians. The sugguestion of using their in-house payment plan also made me feel suspicious about the high cost of procedures.
Kimberly D.
22 Jun 2016
REPORT
I guess I should say I really love this place.. After seeing another for months and no answer of what was going on with Caesar just selling us stuff that never work for him.. Dr. Johnson loves his pat...
I guess I should say I really love this place.. After seeing another for months and no answer of what was going on with Caesar just selling us stuff that never work for him.. Dr. Johnson loves his patients and wants to make sure they are happy and healthy.. Now if he did house calls that would be great because I can't get my Maine Coon in his crate...lol. But thank you for all your hard work..
Jennifer Smith
3 May 2016
REPORT
Love this vet, however, I did call after hours last week and never received a call back...kinda disappointed. My husband called after hours number and gave both his cell number and mine (around 7pm)....
Love this vet, however, I did call after hours last week and never received a call back...kinda disappointed. My husband called after hours number and gave both his cell number and mine (around 7pm). Left a message and got no call back. Not even a follow up call the next day. In the meantime, we had to take my sweet boy to the emergency vet where they cleaned him and bandaged him up.
Kyle Tretchler
16 Apr 2016
REPORT
Brought my litter of 6 puppies in for their first well visit and shots. Dr. Johnson and his staff were amazing. I would recommend them for your fur-babies
Mara F.
28 Mar 2016
REPORT
I am new to the area. And made an appointment for my dog... . I just left without being seen.. I asked for the first appt of the morning... was there 10 minutes early to fill out paperwork..and their ...
I am new to the area. And made an appointment for my dog... . I just left without being seen.. I asked for the first appt of the morning... was there 10 minutes early to fill out paperwork..and their door wasn't even unlocked. .. the dr was there I saw him come in.. addie is just too big and puppy ish to be sitting in a waiting room for 1/2 an hour.... and then if course other pets started coming in.. never once did the girls at the front even say hello to my dog..oh... the reason for the delay was that the dr was on the phone.... for 1/2 an hour????? With patients waiting.... disgusted and looking for another vet. I just don't have the patience!!!!! My time is important too. I am adding an update as I got a phone call from the vet apologizing. .. he said that that was not the way things usually happen... he also offered to give my first exam for free.
Lisa Allen
20 Feb 2016
REPORT
My needs have been routine so far (thankfully) and this office has handled them efficiently and effectively. There are no long waits, no problems. The doctor is kind & gentle. Thank you for your servi...
My needs have been routine so far (thankfully) and this office has handled them efficiently and effectively. There are no long waits, no problems. The doctor is kind & gentle. Thank you for your service.
Christian Midgett
19 Feb 2016
REPORT
Loved it! Very knowledge, friendly, helpful and speedy! I highly recommend!!
Ellen A.
9 Sep 2015
REPORT
All I can say about Birdneck Animal Hospital is that is it is the most wonderful, loving, caring place you would ever want to bring your precious animals to. Dr. Johnson and his beautiful BIRDNECK fam...
All I can say about Birdneck Animal Hospital is that is it is the most wonderful, loving, caring place you would ever want to bring your precious animals to. Dr. Johnson and his beautiful BIRDNECK family go out of their way to make every visit a special visit. I've been going there for years and would never even think about leaving this wonderful Noble Animal Hospital. You are all so very special and love Rocky like he is your own. We will be with you always. If you're new you will love this special place. If your thinking about taking your special fury friend here please do so. You won't be sorry. You will understand what I'm saying. A VERY SPECIAL PLACE. With Love and Special Thanks, Ellen Ambrosino
Noadiah E.
2 Sep 2015
REPORT
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara as they were the individuals I met or spoke to on the phone were wonderful at addressing all my concerns with my rescue dog. They took...
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara as they were the individuals I met or spoke to on the phone were wonderful at addressing all my concerns with my rescue dog. They took the time to fit him in early for a needed surgery for a growth on his gums, addressed his worn front incisors/canines, and helped put all my fears to rest. I do agree some procedures could be done cheaper at another location, however, if you are an animal owner/lover like myself I tend to care more about my pets comfort and the quality of work than discounts. I transferred from another vet in the area where I always left feeling as if his care could be better or that an issue was left unresolved. I also disliked that the exam of my dog was always done without me there, which is not the case with Dr. Johnson. I was impressed because you can tell the moment that you walk in the office that everyone cares intensely about your concerns and the wellbeing of your loved one and I cannot say enough good things about the knowledge level and detailed descriptions I received from the staff and Vet. My dog tends to be shy around new men (another quirk developed from his past) but he was perfectly comfortable with Dr. Johnson's caring nature. I was also impressed with the detailed quote I received for the procedure so no cost was left hidden when I paid my bill and I was given the option to include or exclude some items to suite my needs. Dr. Johnson and Kyle even carried my 85 lbs boy to my car which was very kind of them. My pup is now on his way to recovery and hopefully this will be the end of addressing his aliments from abuse and neglect from his previous home. Thank you!!!
Noadiah N.
2 Sep 2015
REPORT
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara were wonderful addressing all my concerns with my rescue dog. They took the time to fit him in early for needed surgery and helped put...
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara were wonderful addressing all my concerns with my rescue dog. They took the time to fit him in early for needed surgery and helped put all my fears to rest. I do agree some procedure could be done cheaper at another location, however, if you are a animal owner/lover like myself I tend to care more about my pets comfort and the quality of work than discounts. You can tell the moment that you walk in that they care intensely about your concerns and the wellbeing of the furry animal and I cannot say enough good things about them. I was also impressed with the detailed quote I received for the procedure so no cost was left hidden when I paid my bill. My little guy is now on his way to a recovery and hopefully this will be the end of addressing his aliments from abuse and neglect from his previous home. Thank you!!!
Gabrielle C.
8 Jul 2015
REPORT
I have never had a more lovely and caring vet in my entire life. When my little kitty Melanie became very sick with a terminal illness Dr. Johnson and his staff were so thorough and caring in how to ...
I have never had a more lovely and caring vet in my entire life. When my little kitty Melanie became very sick with a terminal illness Dr. Johnson and his staff were so thorough and caring in how to help us keep her happy and comfortable in her last few weeks. The thought of losing our kitty was so painful that Dr. Johnson made a very caring and loving house call to us the day we knew she was so ill she couldn't go on anymore. He and his staff made all the arrangements including having the pet cremation service arrive at our home the same time when he arrived to help her through the transition. We were able to help our little kitty girl pass on in the comfort of her own home and with dignity as all animals should have. Dr. Johnson is the only vet I will allow my precious kitties to be seen by, he and his staff are a god send.
Ally M.
26 Jun 2015
REPORT
My husband and I just got a new puppy, a lab/aussie mix named Simba, on Thursday evening. Yesterday morning we called Dr. Johnson's office and they were able to get us in that afternoon! Everyone was ...
My husband and I just got a new puppy, a lab/aussie mix named Simba, on Thursday evening. Yesterday morning we called Dr. Johnson's office and they were able to get us in that afternoon! Everyone was extremely friendly and very knowledgable. As brand new puppy parents we want to make sure we are doing everything we need to and Dr. Johnson and his staff helped educate us. We asked questions and never felt that we were asking too many or bothering anyone. We were given thorough answers and tips and tricks on housebreaking. Our first experience was great and Simba did a great job too. They also offer a health plan and then one for puppies will save you almost $800 for the year! That's so worth it! We'll definitely be returning for all our puppy needs :).
Amanda S.
29 May 2015
REPORT
We have been coming here for nearly two years - ever since we moved down from Chicago. In that time our mutt of a dog has had NUMEROUS visits to Birdneck Animal Hospital to see Dr Johnson. Dr Johnson ...
We have been coming here for nearly two years - ever since we moved down from Chicago. In that time our mutt of a dog has had NUMEROUS visits to Birdneck Animal Hospital to see Dr Johnson. Dr Johnson is through, to the point and humble. He has happily referred us to other experts for procedures and second opinions. After having 6 teeth removed, a second TPLO, emergency abdominal surgery, hernia surgery, and various skin & eat issues, we are life long patients of Birdneck Animal Hospital. The staff is friendly & technically great. The facility may look "old", but it is clean and capable. Dr Johnson is dedicated and deeply cares for the welfare of the pets. He came in for our emergency on his day off - that speaks volumes to his dedication to his patients. We highly recommended Birdneck Animal Hospital for a loving, excellent, capable vet!
Rachael M.
20 Apr 2015
REPORT
My dog loves it here, which is funny because she's scared of most things. The staff is great and it's a convenient location as well as good hours. I love being able to take my dog in on a Saturday and...
My dog loves it here, which is funny because she's scared of most things. The staff is great and it's a convenient location as well as good hours. I love being able to take my dog in on a Saturday and not have to take off work for it. Over all i would recommend this place, a little pricey, but nothing can beat the location, staff, and hours.
Chelsea W.
5 Jan 2015
REPORT
1.) I liked the vet I can tell he loves animals 2.) it was a clean peaceful office 3.) staff was very friendly 4.) 3 stars for no payment plan options unless you purchase a "health plan" for the anima...
1.) I liked the vet I can tell he loves animals 2.) it was a clean peaceful office 3.) staff was very friendly 4.) 3 stars for no payment plan options unless you purchase a "health plan" for the animal. I would've loved to be able to pay half then make an arrangement to make other half next paycheck By recommendation from a friend of my boyfriends I took my precious furbaby here this past weekend due to him not acting himself. He's a Savannah cat so I confirmed the vet would see him as some vets won't see him since he's an exotic breed. This is a plus. Dr. Johnson seemed to be genuine and the way he handled my cat really put me at ease. He was kind hearted and I can tell he loves animals. I rescued my cat (he came from an abusive upbringing =*[ so he doesn't like males or really anyone but me) that being said my cat was not exactly a good sport and the doctor didn't get annoyed or upset but understood and was patient. He listened to my concerns and was very upfront with pricing since you must pay at the time of visit the office will not set up billing options (this of course is not good for my pocket but to be expected from a vet). After almost $400 in the visit there were no real answers but I suppose that's just how it goes--diagnosing is hard to do sometimes especially with no fever. I appreciated that the doc gave me instructions what to watch for and I asked for a price estimate of more tests if things don't improve, he had his receptionist work up the paperwork for me so I can be prepared. In my opinion I believe he cares about animals and he provided me the best options he could although I wish the answers would've been more conclusive.***i updated to a full 5 stars for Dr. Johnson personally responding to me...that stands out to me and I will recommend this office to all friends and family***
Kellie H.
2 Dec 2014
REPORT
My one and only visited with BAH, the staff is very friendly they make you feel welcome and seem to genuinely love animals, the Dr....not so much. He was rude and impersonal. He didn't seem to care ...
My one and only visited with BAH, the staff is very friendly they make you feel welcome and seem to genuinely love animals, the Dr....not so much. He was rude and impersonal. He didn't seem to care for animals at all. He just started barking out things "Nails too long, ears dirty, found one flea, tar on a tooth" then he proceeded to talk about all the things both of my dogs needed. I didn't understand most of it but didn't want to seem as though I don't take care of my dogs. The Dr proceeded to upsale everything and when I walked out the bill was $650. I learned a huge lesson. Ask how much every single thing they are going to do is, and don't buy and products from the vet. I will not be going back here the Dr did not make me feel comfortable nor did I feel like I could ask questions about prices, I actually wanted him to leave the room so I could talk to the staff to ask them how much everything was going to be. This Dr discourages me from taking my dogs to the Vet.
Lauren B.
16 Nov 2014
REPORT
NEW to town, and brought my sick little Allie kitty to Dr. Johnson as a second opinion. After not being happy with the first vet I brought her to, I contacted Birdneck Animal Hospital. I called and ...
NEW to town, and brought my sick little Allie kitty to Dr. Johnson as a second opinion. After not being happy with the first vet I brought her to, I contacted Birdneck Animal Hospital. I called and told the receptionist why I was calling, and I was upset from my previous experience at a SUB PAR vet... A.K.A, Dr. Smith at Independence Animal Hospital. She listened to my concerns, and seemed very compassionate. I was able to bring Allie in the very next day. I took her on a Sat. The office WAS busy, and we weren't seen on time... we were about 30mins late being seen. After we got into the exam room and Dr. Johnson came in ...that didn't matter. I could tell by his demeanor and the way he listened to me and examined Allie ..that I could trust him. I also read through the New Patient packet that was given to me, and he lists his PERSONAL phone number and makes himself available to his clients until 10pm every night. WHO DOES THAT ANYMORE?!?!?!? ....Hallelujah!!!He confirmed my fears, that Allie had an infection, BUT I also felt validated. People know their pets, and know when they aren't feeling well.... I actually cried a little in the exam room... #1 because I was happy that he was going to treat Allie and she would get better finally.. and #2 I was PISSED that the vet previously ignored my feelings and kept telling me she was fine, and it was "Just allergies". Allie did start to act like her usual self, more every day. I went back a week later for a follow up visit...and Allie, now for the most part is back to her sweet playful little self.THANK YOU TO DR. JOHNSON AND TO THE ENTIRE STAFF AT BIRDNECK ANIMAL HOSPITAL!!!!!!!!!!!!!! Thank you for being kind and helpful, caring and overall fantastic. 2 thumbs up from this cat lady!!!!!!! :)
Carol C.
1 Oct 2014
REPORT
I worked for Dr. Johnson at Birdneck Animal Hospital for 3 years. I worked all aspects of the job, including reception, veterinary assistant, as well as managing the clinic. I highly recommend Birdne...
I worked for Dr. Johnson at Birdneck Animal Hospital for 3 years. I worked all aspects of the job, including reception, veterinary assistant, as well as managing the clinic. I highly recommend Birdneck Animal Hospital to anyone looking for the utmost care of their pet. Dr. Johnson gives the most thorough, comprehensive exams on patients that I have ever seen. I've been to other clinics, having had pets my whole life, and no exam has come close. Dr. Johnson gives dedicated one on one time with each patient and their owner, and is always courteous and compassionate. Dr. Johnson has a small group of employees, which are exceptional. The clinic has a family atmosphere because of this, and you will be remembered and greeted with a smile each and every time you visit. Dr. Johnson runs a full service hospital. He will see your well pets for routine exams and vaccinations, as well as seeing your pets if they are not feeling their best. Surgeries, blood-work diagnostics, laser therapy, x-rays, ultrasounds...the clinic has everything you will need. If you are looking for a new veterinarian, schedule an appointment with Dr. Johnson. You will not be disappointed.
B S.
9 Sep 2014
REPORT
Was lulled into a false sense of friendliness. Last week my old cat started wobbling. Frantically went to Birdneck Animal Hospital Initial x-rays showed hip displacement and arthitic back (that sho...
Was lulled into a false sense of friendliness. Last week my old cat started wobbling. Frantically went to Birdneck Animal Hospital Initial x-rays showed hip displacement and arthitic back (that should have been the end of it), but no it wasnt....in our distress we agreed to tons of unneeded tests which brought the cost over $650. All tests came out normal (of course). Next week our HEALTHY dog was scheduled for a ROUTINE checkup. More tests were made without telling us how much they would cost, so we assumed it was included in the wellness fee. Nope, duped again. Each test averaged $27 One unneeded test included kennel cough vaccine (my dog is not groomed, nor stays in a kenned, nor is around other dogs). ....So without telling the costs of the tests, yet schilling them as NEEDED I was left with a $300 bill on a ROUTINE wellness exam. Doctor would not even giver her the rabies shot she needed in a month!!! He said we had to come back, thus insuring we have ANOTHER vet visit fee on our hands. 14 days, 2 animals (both are healthy) has totalled a WHOPPING $1,050.00 This clinic wiped out my savings on two healthy animals in two weeks!!! And now they want MORE money for their rabies shots. Im staring at the paperwork and just crying.
Courtney R.
4 Apr 2014
REPORT
Upon first walking into the birdneck animal hospital you will be greeted by an extremely polite staff, you'll have a welcome sign with your dogs name on it, and they make you feel like a valued patien...
Upon first walking into the birdneck animal hospital you will be greeted by an extremely polite staff, you'll have a welcome sign with your dogs name on it, and they make you feel like a valued patient. But that is as far as it goes. I had my dog checked for hookworm because I saw worms in his stool, obvious that it was some form of worms. The doctor was good about getting him tested on the first visit, said that he would call us with the results and let us know if he also had Giardia which is a bacteria that is transferrable to humans. Later that day we got the call that he was negative for Giardia but positive for two types of worms. This was about three weeks ago the all in all visit with medication costed almost 200$. We had to bring our dog back to him because he has had diarrhea and vomiting. He prescribed FOUR (4) medications for simple diarrhea. Three of which aren't even for diarrhea. One is for a VAGINAL infection, the second for Giardia which he had already prescribed in a powder form. And third amoxicillan for bacteria infections. Come to find out the test was positive for Giardia and dr. johnson lacked the courtesy and professionalism, to call us and let us know he misread the words POSITIVE on the test result that we obtained a copy of this visit. He then told us because we were having him tested for heartworms so we can re up his heart guard that we would have the results in 7 minutes. At the check out, the girls said end of business day. It is now closed and no results. So we have to wait for his results until Monday. (2 days) I will be taking back the two extra prescriptions my dog does not need and being refunded, getting a copy of the test result for his heartworm and NEVER going back. This second visit cost me 245$. I don't appreciate being ripped off or not notified if the result was read wrong and then getting a story for why I was never notified. There are better vets in Virginia beach. Take your pet there or overpay for inaccurate information and mistreatment of your pet. Your choice.
Carla L.
24 Jan 2014
REPORT
When we had our West Highland Terrier, Wanchese, we took him here for his exams. They were wonderful, Dr. Johnson was awesome on his routine visits. But when it came to heartwarming prevention and tic...
When we had our West Highland Terrier, Wanchese, we took him here for his exams. They were wonderful, Dr. Johnson was awesome on his routine visits. But when it came to heartwarming prevention and tick prevention, their medication was a bit expensive. I could ask for his prescription drugs for a pharmacy on the web and save money. But the type of person I am, I felt uncomfortable asking foe his scripts to make the order. My biggest concern was when Wanchese became old enough to be neutered and have a chip put into him. These guys wanted $600.00 to $700.00 for him for the surgery. That was the quote pre-surgery. I was flabbergasted! Many people I talked told me that was an outrageous price. I ended taking him to the Norfolk SPCA to be nurtured and have an ID chip placed in him. The final cost, $125.00. a huge difference between the two different costs. This doesn't mean I wouldn't use them again. It means that I would look into alternative places for surgery. By the way, our Westie bit our daughter, that's the reason why we no longer have him.
casey c.
13 Jan 2014
REPORT
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson ...
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson is very gentle, kind & thorough. He takes extra time to go over every necessary detail with you pertaining to your pets health & care. MAJOR added bonus: he cares for exotic pets as well, which is very important to me since I have a turtle & parakeet! Thank you for the wonderful care you provided, warmest regards,Casey
Elizabeth A.
13 Jan 2014
REPORT
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson ...
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson is very gentle, kind & thorough. He takes extra time to go over every necessary detail with you pertaining to your pets health & care. MAJOR added bonus: he cares for exotic pets as well, which is very important to me since I have a turtle & parakeet! Thank you for the wonderful care you provided, warmest regards,Casey
Patrick O.
15 Aug 2013
REPORT
We were vacationing in Virginia Beach with our 2 dogs and found that one of our dogs needed some urgent care. We called Birdneck Animal Hospital and they made arrangements to quickly see us. We found ...
We were vacationing in Virginia Beach with our 2 dogs and found that one of our dogs needed some urgent care. We called Birdneck Animal Hospital and they made arrangements to quickly see us. We found the office spotless and all of the staff courteous and attentive. We were very pleased with Dr. Johnson and the thoroughness of his exam. We also found the fee structure very reasonable. It was very nice finding a vet that would treat us so well, even knowing that he would probably never see us again. They are true caring professionals, and I would not hesitate going back or recommending them to anyone.
Chris G.
26 Jan 2013
REPORT
The front office staff is courteous and very personable. Dr. Johnson and his technicians are consummate professionals. The office and examination rooms were spotless and there was almost no detectab...
The front office staff is courteous and very personable. Dr. Johnson and his technicians are consummate professionals. The office and examination rooms were spotless and there was almost no detectable pet odor. It was very apparent that cleanliness and sanitation are top priorities.My puppy, Archer, received thorough care and attention. The charges seemed reasonable for such an efficient practice and the loving treatment Archer received. As a 31-year native of Virginia Beach, my experience with the practice has been the best I've ever known. I most strongly recommend Dr. Johnson and the folks of Birdneck Animal Hospital.
Caroline S.
21 Aug 2012
REPORT
I've only been here the one time and while this place may be acceptable for regular maintenance on your pet, it's function as an animal hospital for a pet with undiagnosed symptoms or having a medical...
I've only been here the one time and while this place may be acceptable for regular maintenance on your pet, it's function as an animal hospital for a pet with undiagnosed symptoms or having a medical emergency it is absolutely worthless! Our dog, Ziggy, had his first seizure about two years ago and in a panic we rushed him to BAH. When we arrived, he was conscious, but disoriented. We had called on the way, so they had a room ready for us. When the vet came in he gave Ziggy a very quick once over, told us that seizures were not all that uncommon in dogs and ordered $550 worth of tests. In a mixed state of panic, fear and love for our pet we accepted and paid, with results pending. They told us to give it 24-48 hours and that they would call us when they found anything out. At this point you are probably balking at the price tag of that visit. It took us a little more time to realize we'd been duped. When we did, of course, it was too late, but let me tell you what became very apparent to me: the vet did an imcomplete investigation of what was ailing our dog. Upon researching (read googling) canine seizures for hours that day I found out that there are a lot of factors, including diet and exercise, daily routine and other environmental variables that can trigger an episode. The vet had not asked a single question about what we were feeding him, what kind of living situation we were in, etc. In fact, the ONLY question I remember him asking was "Cah or credit?"We have since found a vet's office that we love and I don't even blink when I pass this place on the way there! Oh, and they did call us to let us know that all the tests had come back normal and did we want to bring him back in? Um, NO THANKS.
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(757) 355-5694
508 North Birdneck Road
Virginia Beach Virginia 23451
Business Hours
Monday
Mon
08:30AM-20:00PM
Tuesday
Tue
08:30AM-17:00PM
Wednesday
Wed
08:30AM-17:00PM
Thursday
Thu
08:30AM-13:00PM
Friday
Fri
08:30AM-17:00PM
Saturday
Sat
08:45AM-14:00PM
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Birdneck Animal Hospital
Virginia Beach, Virginia
508 North Birdneck Road
Virginia Beach Virginia 23451
Business Hours
Monday
08:30AM-20:00PM
Tuesday
08:30AM-17:00PM
Wednesday
08:30AM-17:00PM
Thursday
08:30AM-13:00PM
Friday
08:30AM-17:00PM
Saturday
08:45AM-14:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Misako M.
30 Nov 2018
I chose this place to switch the vet because of the good reviews. First, I filled out an online registration form to get 50% off initial exam fee, but I did not get it.Secondly they had to put a muzz...
I chose this place to switch the vet because of the good reviews. First, I filled out an online registration form to get 50% off initial exam fee, but I did not get it.Secondly they had to put a muzzle on my GSD due to his bite history, which was no problem. They had to do what they had to do. What I could not stand was the waiting time after taken to the exam room. My dog has an anxiety issue so he took anti-anxiety med prior to the visit. As soon as we were taken to the exam room, he was put a muzzle, which made him so tense and more anxious. The problem was that Dr. Johnson did not come to the room for the next 15 min. My dog kept panting the whole time, having a hard time breathing because he could not breath through his mouth because of the muzzle. Foam was coming out between his mouth and muzzle and my jeans were all wet because he was trying to wipe off his mouth/take off the muzzle with my thighs. That was nothing but torture. I felt I was abusing him. This was so wrong doing. If a muzzle had to be used, all my dog needed was a speedy treatment, not a 15 min. wait. After the doctor's treatment (about another 20-30 min), my dog was finally off the muzzle. He was not even offered water...what a place. Does this place really put animals first? I did not see it.As of pricing, I agree what others say. It is expensive comparing to other vets. Nail trim, intestinal parasite, ear swab, they were all charged/asked double comparing to what I used to pay. This is not a complaint, though, I am just saying the fact. Also because it's expensive, I wished Dr's diagnosis and treatment were right on spot on the first time for my dog's ear infection, but on the second visit, which was suppose to be its followup, turned out as the second diagnosis and his infection became worse. What was worse was that the medication Dr wanted to prescribe was out and it was not available for the next 4days. Then there was the next followup was scheduled 3 days later, which I canceled. At this point, I just knew I had to take my dog to somewhere else. I live by myself and I have one job. I cannot afford to keep paying for followups like this.If you say "highest treatment possible," you need to bring the outcome with no waisting time.From seeing Dr. Johnson twice, he seemed very thorough and dedicated to what he wants to do, and that was my impression. Yet he lacks to try to communicate/bond his patient (my dog). He did not want to learn anything about my dog to get to know him better, which was sad, I thought. GSD are very intelligent dogs and they sense if they are accepted or not, they remember how they are treated, and they know why they are put a muzzle on them. From observing the entire visits on those two occasions and disagreeing on how they run their location, I had to do what I had to do.
Jackson R.
22 Sep 2018
Love Dr. Johnson and this Vet. They have there own plans that you can sign up for so you can try to save some money if your pet needs a lot of attention. Location is great and staff is nice as can be....
Love Dr. Johnson and this Vet. They have there own plans that you can sign up for so you can try to save some money if your pet needs a lot of attention. Location is great and staff is nice as can be. I would defiantly recommend this vet.
Valentyna Y.
14 Jul 2018
Allie and I had our first visit at the Birdneck Animal Hospital. Currently Allie is a very hyper 4 month old puppy. First impression, the office is small and kind of "old school". However, I was pr...
Allie and I had our first visit at the Birdneck Animal Hospital. Currently Allie is a very hyper 4 month old puppy. First impression, the office is small and kind of "old school". However, I was promptly greeted by the office staff. The women at front desk were nice and professional. We went over to the exam room and that's when we met Dr. Johnson. The doctor was great, friendly and easy to ask questions. More importantly, he knew how to handle Allie! Even though she was full of energy and did not listen, he was able to calm her down and perform his examination. All the services that needed to be performed were quoted and agreed upon before they were executed. Mr. Johnson was very informative on different types of shots. They also offer a monthly wellness plan, which covers most shots and spaying so that was great. Looking forward to coming back for my next appointment!
jackie bowling
12 Jul 2018
BF asked me to take our dog in to get a simple bordetella vaccine. Warned me that this place looks for ways to charge money. Ended up paying $150 because they snuck in a physical exam and heart worm t...
BF asked me to take our dog in to get a simple bordetella vaccine. Warned me that this place looks for ways to charge money. Ended up paying $150 because they snuck in a physical exam and heart worm test, non of which we asked for. I'm very upset because I feel like they just took advantage of me.
Sarah K.
7 Jul 2018
Dr Johnson and his staff were amazing today. We just brought in our 9 week old Austrailian Labradoodle Finn. Having a pet is new for our family and we were given plenty of information and they answe...
Dr Johnson and his staff were amazing today. We just brought in our 9 week old Austrailian Labradoodle Finn. Having a pet is new for our family and we were given plenty of information and they answered every question we could think of. Everyone was extremely friendly and welcoming. They have a puppy plan that includes vaccinations and neutering, plus they provide the information about every appointment. Comprehensive and affordable.
James Anderson
9 Jun 2018
Agree with the reviews that state they upcharge. Just was charged an extra $15 because they had a hard time cutting my dogs nails?!?! Extremely upset with this considering they’ve cut the same dogs ...
Agree with the reviews that state they upcharge. Just was charged an extra $15 because they had a hard time cutting my dogs nails?!?! Extremely upset with this considering they’ve cut the same dogs nails before at the regular price which is already more expensive than PetSmart
Jay Yonkovich
28 Apr 2018
Dr. Johnson and everyone at the hospital did everything possible to attend to my dog's emergent care. I have never met anybody who cares more about animals. Awesome vet clinic!!!
Heather Foose
30 Mar 2018
I had the extreme pleasure of working at Birdneck Animal Hospital for almost 6 years. Dr. Johnson truly cares about his patients and doing what is best for them. He treats them as if they are his own....
I had the extreme pleasure of working at Birdneck Animal Hospital for almost 6 years. Dr. Johnson truly cares about his patients and doing what is best for them. He treats them as if they are his own. I have always trusted him for the care of my pets. His many years of experience and extensive knowledge is remarkable. He is amazing with preventative care, he caught early signs of kidney disease in both of my senior pets so we could manage it and prevent if from becoming worse. His pain management with his surgery patients insures they will be comfortable before, during and while in recovery as well as having them monitored throughout the entire process. Dr. Johnson's bedside manner is impeccable! His staff loves animals as much as he does and are always friendly and helpful. Dr. Johnson and the girls treat both clients and patients as family. You will be beyond pleased by trusting Dr. Johnson with your pet's care!
Danielle Lantinga
2 Mar 2018
Wonderful veterinarians. The veterinans are so kind and very helpful. They recommended the best treatment for our dog. The staff was kind and they were all very personable and professional.
brittany williams
4 Feb 2018
Absolutely would recommend this veterinarian office to anyone! I brought my little girl in as an emergency Saturday (2/3/18) at 12pm. She was pooping blood and threw up some brown stuff. Dr. Johnson s...
Absolutely would recommend this veterinarian office to anyone! I brought my little girl in as an emergency Saturday (2/3/18) at 12pm. She was pooping blood and threw up some brown stuff. Dr. Johnson saw me within 30 minutes and was so helpful and took amazing care of my girl. He ran some tests and treated her symptomaticly. He gave me his personal cell and told me to call him if I had any questions or worries, which I did shes my baby. He was so polite and responded to you almost immediately. I work in animal rescue and I've met a lot of vet's, he is by far the one I would always recommend. He truly cares about your babies and would help you out with any questions as he can! it was such an amazing pleasure to meet him, I'm definitely changing my vet's office to him!
катрин кабатова
18 Dec 2017
Outstanding service!Thank you Dr.Johnson we are your patients!You are a doctor from God you are not a business man like most doctors in this country.Thank you!
Jinger I.
3 Nov 2017
Doctor Johnson and his staff are awesome. Call him on Saturday worried sick about my Bearded Dragon, and even though they were booked he still squeezed me in. Been to many vets over the last few year ...
Doctor Johnson and his staff are awesome. Call him on Saturday worried sick about my Bearded Dragon, and even though they were booked he still squeezed me in. Been to many vets over the last few year and have never been happy until now! He is now my go to vet... AMAZING!!!
Alexis C.
21 Oct 2017
We've brought all of our fur family to this vets office. From our senior Akita - who we called when he had fallen, broken a hip and we had to make the hardest decision someone has to make, thinking ba...
We've brought all of our fur family to this vets office. From our senior Akita - who we called when he had fallen, broken a hip and we had to make the hardest decision someone has to make, thinking back on it we know they stayed later than office hours with us and took us in with no appointment and open arms. Our senior cat, younger cat and now our two dogs also come to the same vet! Dr. Johnson is knowledgeable and the only persons we'd trust with our fur babies. The staff is fantastic and knows you by first name and asks about all our animals (down to our Guinea Pig!) any time we go in. You won't find a better vet and I'd highly recommend them to any and all.
Amanda M.
28 Sep 2017
This place had wonderful reviews so I wanted to give it a try. Being welcomed in, the staff were very nice and welcoming. Went back to the room and Dr.Johnson was very informative, however money hungr...
This place had wonderful reviews so I wanted to give it a try. Being welcomed in, the staff were very nice and welcoming. Went back to the room and Dr.Johnson was very informative, however money hungry. They charged me 55 dollars to cut my dogs nails because "it took 3 people to do it", however i never saw or could confirm that because they took him in the back. They said my dogs teeth were rotting out (my dog is 5 years old) and said it would be 1300 dollars!! Only got my shots updated and somehow the bill came to 300$!! I went to a different vet to confirmed my dogs teeth WERE NOT rotting, had normal decay at 5 years old, and would only be 200$ for a regular teeth cleaning. I will never go to a money hungry vet again that does not care about the health of my pets.
Cherie D.
18 Sep 2017
Dr Johnson was really good with Chamonix - that is saying something as she is a very aggressive cat. We took the conservative route and gave her injury another week. It was fine. Although a bit pricey...
Dr Johnson was really good with Chamonix - that is saying something as she is a very aggressive cat. We took the conservative route and gave her injury another week. It was fine. Although a bit pricey- he worked with her and is so patient and kind. I've had a lot of bad experiences with vets in Chamonix 17 + years. Trust is everything with me. We just started our relationship as I am new to Virginia but they have been great with her. That is a big deal for a kitty who just moved from one coast to the other. Thank you.
Justin Ellis
4 Jan 2017
Compassionate and understanding. The girls ask how my dogs are by name when I walk in. Good Dr. and good staff
David C.
8 Aug 2016
You will not find a more caring or competent staff in the area. All of the visits my pet and I have had have been exceptional. I recommend the Birdneck Animal Hospital to everyone in the Hampton Roads...
You will not find a more caring or competent staff in the area. All of the visits my pet and I have had have been exceptional. I recommend the Birdneck Animal Hospital to everyone in the Hampton Roads area.
Jeff Kidd
5 Aug 2016
Outstanding service! When Pepper ( my lab) broke her leg on a Saturday afternoon, we frantically called around trying to find an emergency vet in Virginia Beach that would see her. We were able to ge...
Outstanding service! When Pepper ( my lab) broke her leg on a Saturday afternoon, we frantically called around trying to find an emergency vet in Virginia Beach that would see her. We were able to get a hold of Birdneck Animal hospital and they were able to get her right away. They were so caring to Pepper and helpful answering all of my questions regarding her injury and how to tend to her. They are by far the premier Virginia Beach veterinarian hospital. We are so grateful for their service and care.
Sarah R.
19 Jul 2016
I found this place very, very upsetting.Yes they make you wait, I could live with that, but it is really a place about scaring you into paying for expensive services that your animal does not need.As ...
I found this place very, very upsetting.Yes they make you wait, I could live with that, but it is really a place about scaring you into paying for expensive services that your animal does not need.As soon as I said that I was not interested in paying for nonsense. My visit was OVER.The promised "treatment plan" for a perfectly healthy young dog was not provided.I learned nothing about my dogs health.It should act as a big red flag to everyone that the place wants your SSN and drivers license number before you go in for a routine visit.Hold on to your wallet.
Morgan Chase
12 Jul 2016
I visited Birdneck Animal Hospital once and would not return. Though the staff was friendly, the doctor has a cold manner and I didn't not appreciate their methods of restraining my pet during the exa...
I visited Birdneck Animal Hospital once and would not return. Though the staff was friendly, the doctor has a cold manner and I didn't not appreciate their methods of restraining my pet during the exam. The whole process felt very cost oriented, with a push for services that other vets deemed unnecessary. Those same procedures were also priced very uncompetitively when compared to quotes form other local veterinarians. The sugguestion of using their in-house payment plan also made me feel suspicious about the high cost of procedures.
Kimberly D.
22 Jun 2016
I guess I should say I really love this place.. After seeing another for months and no answer of what was going on with Caesar just selling us stuff that never work for him.. Dr. Johnson loves his pat...
I guess I should say I really love this place.. After seeing another for months and no answer of what was going on with Caesar just selling us stuff that never work for him.. Dr. Johnson loves his patients and wants to make sure they are happy and healthy.. Now if he did house calls that would be great because I can't get my Maine Coon in his crate...lol. But thank you for all your hard work..
Jennifer Smith
3 May 2016
Love this vet, however, I did call after hours last week and never received a call back...kinda disappointed. My husband called after hours number and gave both his cell number and mine (around 7pm)....
Love this vet, however, I did call after hours last week and never received a call back...kinda disappointed. My husband called after hours number and gave both his cell number and mine (around 7pm). Left a message and got no call back. Not even a follow up call the next day. In the meantime, we had to take my sweet boy to the emergency vet where they cleaned him and bandaged him up.
Kyle Tretchler
16 Apr 2016
Brought my litter of 6 puppies in for their first well visit and shots. Dr. Johnson and his staff were amazing. I would recommend them for your fur-babies
Mara F.
28 Mar 2016
I am new to the area. And made an appointment for my dog... . I just left without being seen.. I asked for the first appt of the morning... was there 10 minutes early to fill out paperwork..and their ...
I am new to the area. And made an appointment for my dog... . I just left without being seen.. I asked for the first appt of the morning... was there 10 minutes early to fill out paperwork..and their door wasn't even unlocked. .. the dr was there I saw him come in.. addie is just too big and puppy ish to be sitting in a waiting room for 1/2 an hour.... and then if course other pets started coming in.. never once did the girls at the front even say hello to my dog..oh... the reason for the delay was that the dr was on the phone.... for 1/2 an hour????? With patients waiting.... disgusted and looking for another vet. I just don't have the patience!!!!! My time is important too. I am adding an update as I got a phone call from the vet apologizing. .. he said that that was not the way things usually happen... he also offered to give my first exam for free.
Lisa Allen
20 Feb 2016
My needs have been routine so far (thankfully) and this office has handled them efficiently and effectively. There are no long waits, no problems. The doctor is kind & gentle. Thank you for your servi...
My needs have been routine so far (thankfully) and this office has handled them efficiently and effectively. There are no long waits, no problems. The doctor is kind & gentle. Thank you for your service.
Christian Midgett
19 Feb 2016
Loved it! Very knowledge, friendly, helpful and speedy! I highly recommend!!
Ellen A.
9 Sep 2015
All I can say about Birdneck Animal Hospital is that is it is the most wonderful, loving, caring place you would ever want to bring your precious animals to. Dr. Johnson and his beautiful BIRDNECK fam...
All I can say about Birdneck Animal Hospital is that is it is the most wonderful, loving, caring place you would ever want to bring your precious animals to. Dr. Johnson and his beautiful BIRDNECK family go out of their way to make every visit a special visit. I've been going there for years and would never even think about leaving this wonderful Noble Animal Hospital. You are all so very special and love Rocky like he is your own. We will be with you always. If you're new you will love this special place. If your thinking about taking your special fury friend here please do so. You won't be sorry. You will understand what I'm saying. A VERY SPECIAL PLACE. With Love and Special Thanks, Ellen Ambrosino
Noadiah E.
2 Sep 2015
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara as they were the individuals I met or spoke to on the phone were wonderful at addressing all my concerns with my rescue dog. They took...
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara as they were the individuals I met or spoke to on the phone were wonderful at addressing all my concerns with my rescue dog. They took the time to fit him in early for a needed surgery for a growth on his gums, addressed his worn front incisors/canines, and helped put all my fears to rest. I do agree some procedures could be done cheaper at another location, however, if you are an animal owner/lover like myself I tend to care more about my pets comfort and the quality of work than discounts. I transferred from another vet in the area where I always left feeling as if his care could be better or that an issue was left unresolved. I also disliked that the exam of my dog was always done without me there, which is not the case with Dr. Johnson. I was impressed because you can tell the moment that you walk in the office that everyone cares intensely about your concerns and the wellbeing of your loved one and I cannot say enough good things about the knowledge level and detailed descriptions I received from the staff and Vet. My dog tends to be shy around new men (another quirk developed from his past) but he was perfectly comfortable with Dr. Johnson's caring nature. I was also impressed with the detailed quote I received for the procedure so no cost was left hidden when I paid my bill and I was given the option to include or exclude some items to suite my needs. Dr. Johnson and Kyle even carried my 85 lbs boy to my car which was very kind of them. My pup is now on his way to recovery and hopefully this will be the end of addressing his aliments from abuse and neglect from his previous home. Thank you!!!
Noadiah N.
2 Sep 2015
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara were wonderful addressing all my concerns with my rescue dog. They took the time to fit him in early for needed surgery and helped put...
Dr. Johnson and his staff particularly Amy, Ashley, Kyle and Tara were wonderful addressing all my concerns with my rescue dog. They took the time to fit him in early for needed surgery and helped put all my fears to rest. I do agree some procedure could be done cheaper at another location, however, if you are a animal owner/lover like myself I tend to care more about my pets comfort and the quality of work than discounts. You can tell the moment that you walk in that they care intensely about your concerns and the wellbeing of the furry animal and I cannot say enough good things about them. I was also impressed with the detailed quote I received for the procedure so no cost was left hidden when I paid my bill. My little guy is now on his way to a recovery and hopefully this will be the end of addressing his aliments from abuse and neglect from his previous home. Thank you!!!
Gabrielle C.
8 Jul 2015
I have never had a more lovely and caring vet in my entire life. When my little kitty Melanie became very sick with a terminal illness Dr. Johnson and his staff were so thorough and caring in how to ...
I have never had a more lovely and caring vet in my entire life. When my little kitty Melanie became very sick with a terminal illness Dr. Johnson and his staff were so thorough and caring in how to help us keep her happy and comfortable in her last few weeks. The thought of losing our kitty was so painful that Dr. Johnson made a very caring and loving house call to us the day we knew she was so ill she couldn't go on anymore. He and his staff made all the arrangements including having the pet cremation service arrive at our home the same time when he arrived to help her through the transition. We were able to help our little kitty girl pass on in the comfort of her own home and with dignity as all animals should have. Dr. Johnson is the only vet I will allow my precious kitties to be seen by, he and his staff are a god send.
Ally M.
26 Jun 2015
My husband and I just got a new puppy, a lab/aussie mix named Simba, on Thursday evening. Yesterday morning we called Dr. Johnson's office and they were able to get us in that afternoon! Everyone was ...
My husband and I just got a new puppy, a lab/aussie mix named Simba, on Thursday evening. Yesterday morning we called Dr. Johnson's office and they were able to get us in that afternoon! Everyone was extremely friendly and very knowledgable. As brand new puppy parents we want to make sure we are doing everything we need to and Dr. Johnson and his staff helped educate us. We asked questions and never felt that we were asking too many or bothering anyone. We were given thorough answers and tips and tricks on housebreaking. Our first experience was great and Simba did a great job too. They also offer a health plan and then one for puppies will save you almost $800 for the year! That's so worth it! We'll definitely be returning for all our puppy needs :).
Amanda S.
29 May 2015
We have been coming here for nearly two years - ever since we moved down from Chicago. In that time our mutt of a dog has had NUMEROUS visits to Birdneck Animal Hospital to see Dr Johnson. Dr Johnson ...
We have been coming here for nearly two years - ever since we moved down from Chicago. In that time our mutt of a dog has had NUMEROUS visits to Birdneck Animal Hospital to see Dr Johnson. Dr Johnson is through, to the point and humble. He has happily referred us to other experts for procedures and second opinions. After having 6 teeth removed, a second TPLO, emergency abdominal surgery, hernia surgery, and various skin & eat issues, we are life long patients of Birdneck Animal Hospital. The staff is friendly & technically great. The facility may look "old", but it is clean and capable. Dr Johnson is dedicated and deeply cares for the welfare of the pets. He came in for our emergency on his day off - that speaks volumes to his dedication to his patients. We highly recommended Birdneck Animal Hospital for a loving, excellent, capable vet!
Rachael M.
20 Apr 2015
My dog loves it here, which is funny because she's scared of most things. The staff is great and it's a convenient location as well as good hours. I love being able to take my dog in on a Saturday and...
My dog loves it here, which is funny because she's scared of most things. The staff is great and it's a convenient location as well as good hours. I love being able to take my dog in on a Saturday and not have to take off work for it. Over all i would recommend this place, a little pricey, but nothing can beat the location, staff, and hours.
Chelsea W.
5 Jan 2015
1.) I liked the vet I can tell he loves animals 2.) it was a clean peaceful office 3.) staff was very friendly 4.) 3 stars for no payment plan options unless you purchase a "health plan" for the anima...
1.) I liked the vet I can tell he loves animals 2.) it was a clean peaceful office 3.) staff was very friendly 4.) 3 stars for no payment plan options unless you purchase a "health plan" for the animal. I would've loved to be able to pay half then make an arrangement to make other half next paycheck By recommendation from a friend of my boyfriends I took my precious furbaby here this past weekend due to him not acting himself. He's a Savannah cat so I confirmed the vet would see him as some vets won't see him since he's an exotic breed. This is a plus. Dr. Johnson seemed to be genuine and the way he handled my cat really put me at ease. He was kind hearted and I can tell he loves animals. I rescued my cat (he came from an abusive upbringing =*[ so he doesn't like males or really anyone but me) that being said my cat was not exactly a good sport and the doctor didn't get annoyed or upset but understood and was patient. He listened to my concerns and was very upfront with pricing since you must pay at the time of visit the office will not set up billing options (this of course is not good for my pocket but to be expected from a vet). After almost $400 in the visit there were no real answers but I suppose that's just how it goes--diagnosing is hard to do sometimes especially with no fever. I appreciated that the doc gave me instructions what to watch for and I asked for a price estimate of more tests if things don't improve, he had his receptionist work up the paperwork for me so I can be prepared. In my opinion I believe he cares about animals and he provided me the best options he could although I wish the answers would've been more conclusive.***i updated to a full 5 stars for Dr. Johnson personally responding to me...that stands out to me and I will recommend this office to all friends and family***
Kellie H.
2 Dec 2014
My one and only visited with BAH, the staff is very friendly they make you feel welcome and seem to genuinely love animals, the Dr....not so much. He was rude and impersonal. He didn't seem to care ...
My one and only visited with BAH, the staff is very friendly they make you feel welcome and seem to genuinely love animals, the Dr....not so much. He was rude and impersonal. He didn't seem to care for animals at all. He just started barking out things "Nails too long, ears dirty, found one flea, tar on a tooth" then he proceeded to talk about all the things both of my dogs needed. I didn't understand most of it but didn't want to seem as though I don't take care of my dogs. The Dr proceeded to upsale everything and when I walked out the bill was $650. I learned a huge lesson. Ask how much every single thing they are going to do is, and don't buy and products from the vet. I will not be going back here the Dr did not make me feel comfortable nor did I feel like I could ask questions about prices, I actually wanted him to leave the room so I could talk to the staff to ask them how much everything was going to be. This Dr discourages me from taking my dogs to the Vet.
Lauren B.
16 Nov 2014
NEW to town, and brought my sick little Allie kitty to Dr. Johnson as a second opinion. After not being happy with the first vet I brought her to, I contacted Birdneck Animal Hospital. I called and ...
NEW to town, and brought my sick little Allie kitty to Dr. Johnson as a second opinion. After not being happy with the first vet I brought her to, I contacted Birdneck Animal Hospital. I called and told the receptionist why I was calling, and I was upset from my previous experience at a SUB PAR vet... A.K.A, Dr. Smith at Independence Animal Hospital. She listened to my concerns, and seemed very compassionate. I was able to bring Allie in the very next day. I took her on a Sat. The office WAS busy, and we weren't seen on time... we were about 30mins late being seen. After we got into the exam room and Dr. Johnson came in ...that didn't matter. I could tell by his demeanor and the way he listened to me and examined Allie ..that I could trust him. I also read through the New Patient packet that was given to me, and he lists his PERSONAL phone number and makes himself available to his clients until 10pm every night. WHO DOES THAT ANYMORE?!?!?!? ....Hallelujah!!!He confirmed my fears, that Allie had an infection, BUT I also felt validated. People know their pets, and know when they aren't feeling well.... I actually cried a little in the exam room... #1 because I was happy that he was going to treat Allie and she would get better finally.. and #2 I was PISSED that the vet previously ignored my feelings and kept telling me she was fine, and it was "Just allergies". Allie did start to act like her usual self, more every day. I went back a week later for a follow up visit...and Allie, now for the most part is back to her sweet playful little self.THANK YOU TO DR. JOHNSON AND TO THE ENTIRE STAFF AT BIRDNECK ANIMAL HOSPITAL!!!!!!!!!!!!!! Thank you for being kind and helpful, caring and overall fantastic. 2 thumbs up from this cat lady!!!!!!! :)
Carol C.
1 Oct 2014
I worked for Dr. Johnson at Birdneck Animal Hospital for 3 years. I worked all aspects of the job, including reception, veterinary assistant, as well as managing the clinic. I highly recommend Birdne...
I worked for Dr. Johnson at Birdneck Animal Hospital for 3 years. I worked all aspects of the job, including reception, veterinary assistant, as well as managing the clinic. I highly recommend Birdneck Animal Hospital to anyone looking for the utmost care of their pet. Dr. Johnson gives the most thorough, comprehensive exams on patients that I have ever seen. I've been to other clinics, having had pets my whole life, and no exam has come close. Dr. Johnson gives dedicated one on one time with each patient and their owner, and is always courteous and compassionate. Dr. Johnson has a small group of employees, which are exceptional. The clinic has a family atmosphere because of this, and you will be remembered and greeted with a smile each and every time you visit. Dr. Johnson runs a full service hospital. He will see your well pets for routine exams and vaccinations, as well as seeing your pets if they are not feeling their best. Surgeries, blood-work diagnostics, laser therapy, x-rays, ultrasounds...the clinic has everything you will need. If you are looking for a new veterinarian, schedule an appointment with Dr. Johnson. You will not be disappointed.
B S.
9 Sep 2014
Was lulled into a false sense of friendliness. Last week my old cat started wobbling. Frantically went to Birdneck Animal Hospital Initial x-rays showed hip displacement and arthitic back (that sho...
Was lulled into a false sense of friendliness. Last week my old cat started wobbling. Frantically went to Birdneck Animal Hospital Initial x-rays showed hip displacement and arthitic back (that should have been the end of it), but no it wasnt....in our distress we agreed to tons of unneeded tests which brought the cost over $650. All tests came out normal (of course). Next week our HEALTHY dog was scheduled for a ROUTINE checkup. More tests were made without telling us how much they would cost, so we assumed it was included in the wellness fee. Nope, duped again. Each test averaged $27 One unneeded test included kennel cough vaccine (my dog is not groomed, nor stays in a kenned, nor is around other dogs). ....So without telling the costs of the tests, yet schilling them as NEEDED I was left with a $300 bill on a ROUTINE wellness exam. Doctor would not even giver her the rabies shot she needed in a month!!! He said we had to come back, thus insuring we have ANOTHER vet visit fee on our hands. 14 days, 2 animals (both are healthy) has totalled a WHOPPING $1,050.00 This clinic wiped out my savings on two healthy animals in two weeks!!! And now they want MORE money for their rabies shots. Im staring at the paperwork and just crying.
Courtney R.
4 Apr 2014
Upon first walking into the birdneck animal hospital you will be greeted by an extremely polite staff, you'll have a welcome sign with your dogs name on it, and they make you feel like a valued patien...
Upon first walking into the birdneck animal hospital you will be greeted by an extremely polite staff, you'll have a welcome sign with your dogs name on it, and they make you feel like a valued patient. But that is as far as it goes. I had my dog checked for hookworm because I saw worms in his stool, obvious that it was some form of worms. The doctor was good about getting him tested on the first visit, said that he would call us with the results and let us know if he also had Giardia which is a bacteria that is transferrable to humans. Later that day we got the call that he was negative for Giardia but positive for two types of worms. This was about three weeks ago the all in all visit with medication costed almost 200$. We had to bring our dog back to him because he has had diarrhea and vomiting. He prescribed FOUR (4) medications for simple diarrhea. Three of which aren't even for diarrhea. One is for a VAGINAL infection, the second for Giardia which he had already prescribed in a powder form. And third amoxicillan for bacteria infections. Come to find out the test was positive for Giardia and dr. johnson lacked the courtesy and professionalism, to call us and let us know he misread the words POSITIVE on the test result that we obtained a copy of this visit. He then told us because we were having him tested for heartworms so we can re up his heart guard that we would have the results in 7 minutes. At the check out, the girls said end of business day. It is now closed and no results. So we have to wait for his results until Monday. (2 days) I will be taking back the two extra prescriptions my dog does not need and being refunded, getting a copy of the test result for his heartworm and NEVER going back. This second visit cost me 245$. I don't appreciate being ripped off or not notified if the result was read wrong and then getting a story for why I was never notified. There are better vets in Virginia beach. Take your pet there or overpay for inaccurate information and mistreatment of your pet. Your choice.
Carla L.
24 Jan 2014
When we had our West Highland Terrier, Wanchese, we took him here for his exams. They were wonderful, Dr. Johnson was awesome on his routine visits. But when it came to heartwarming prevention and tic...
When we had our West Highland Terrier, Wanchese, we took him here for his exams. They were wonderful, Dr. Johnson was awesome on his routine visits. But when it came to heartwarming prevention and tick prevention, their medication was a bit expensive. I could ask for his prescription drugs for a pharmacy on the web and save money. But the type of person I am, I felt uncomfortable asking foe his scripts to make the order. My biggest concern was when Wanchese became old enough to be neutered and have a chip put into him. These guys wanted $600.00 to $700.00 for him for the surgery. That was the quote pre-surgery. I was flabbergasted! Many people I talked told me that was an outrageous price. I ended taking him to the Norfolk SPCA to be nurtured and have an ID chip placed in him. The final cost, $125.00. a huge difference between the two different costs. This doesn't mean I wouldn't use them again. It means that I would look into alternative places for surgery. By the way, our Westie bit our daughter, that's the reason why we no longer have him.
casey c.
13 Jan 2014
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson ...
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson is very gentle, kind & thorough. He takes extra time to go over every necessary detail with you pertaining to your pets health & care. MAJOR added bonus: he cares for exotic pets as well, which is very important to me since I have a turtle & parakeet! Thank you for the wonderful care you provided, warmest regards,Casey
Elizabeth A.
13 Jan 2014
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson ...
Dr. Johnson & his staff are wonderful... your pets are in amazing hands!!! I highly recommend anyone to bring their babies here. The whole practice is warm, inviting and very, very clean. Dr. Johnson is very gentle, kind & thorough. He takes extra time to go over every necessary detail with you pertaining to your pets health & care. MAJOR added bonus: he cares for exotic pets as well, which is very important to me since I have a turtle & parakeet! Thank you for the wonderful care you provided, warmest regards,Casey
Patrick O.
15 Aug 2013
We were vacationing in Virginia Beach with our 2 dogs and found that one of our dogs needed some urgent care. We called Birdneck Animal Hospital and they made arrangements to quickly see us. We found ...
We were vacationing in Virginia Beach with our 2 dogs and found that one of our dogs needed some urgent care. We called Birdneck Animal Hospital and they made arrangements to quickly see us. We found the office spotless and all of the staff courteous and attentive. We were very pleased with Dr. Johnson and the thoroughness of his exam. We also found the fee structure very reasonable. It was very nice finding a vet that would treat us so well, even knowing that he would probably never see us again. They are true caring professionals, and I would not hesitate going back or recommending them to anyone.
Chris G.
26 Jan 2013
The front office staff is courteous and very personable. Dr. Johnson and his technicians are consummate professionals. The office and examination rooms were spotless and there was almost no detectab...
The front office staff is courteous and very personable. Dr. Johnson and his technicians are consummate professionals. The office and examination rooms were spotless and there was almost no detectable pet odor. It was very apparent that cleanliness and sanitation are top priorities.My puppy, Archer, received thorough care and attention. The charges seemed reasonable for such an efficient practice and the loving treatment Archer received. As a 31-year native of Virginia Beach, my experience with the practice has been the best I've ever known. I most strongly recommend Dr. Johnson and the folks of Birdneck Animal Hospital.
Caroline S.
21 Aug 2012
I've only been here the one time and while this place may be acceptable for regular maintenance on your pet, it's function as an animal hospital for a pet with undiagnosed symptoms or having a medical...
I've only been here the one time and while this place may be acceptable for regular maintenance on your pet, it's function as an animal hospital for a pet with undiagnosed symptoms or having a medical emergency it is absolutely worthless! Our dog, Ziggy, had his first seizure about two years ago and in a panic we rushed him to BAH. When we arrived, he was conscious, but disoriented. We had called on the way, so they had a room ready for us. When the vet came in he gave Ziggy a very quick once over, told us that seizures were not all that uncommon in dogs and ordered $550 worth of tests. In a mixed state of panic, fear and love for our pet we accepted and paid, with results pending. They told us to give it 24-48 hours and that they would call us when they found anything out. At this point you are probably balking at the price tag of that visit. It took us a little more time to realize we'd been duped. When we did, of course, it was too late, but let me tell you what became very apparent to me: the vet did an imcomplete investigation of what was ailing our dog. Upon researching (read googling) canine seizures for hours that day I found out that there are a lot of factors, including diet and exercise, daily routine and other environmental variables that can trigger an episode. The vet had not asked a single question about what we were feeding him, what kind of living situation we were in, etc. In fact, the ONLY question I remember him asking was "Cah or credit?"We have since found a vet's office that we love and I don't even blink when I pass this place on the way there! Oh, and they did call us to let us know that all the tests had come back normal and did we want to bring him back in? Um, NO THANKS.
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