West Plains Animal Hospital

We started taking our pup here since he was 8 weeks old and have had nothing but wonderful experiences from West Plains. They are super friendly, great at accommodation ours and our pups need and over all the facility is super clean. The staff is so sweet to our boy and he is as healthy as can be thanks to all their care and recommentaions. Read Less

The staff is great! I really like the gals that I've dealt with there, very supportive, helpful and friendly. I had two dogs and now, unfortunately, only one. The vet referred me to WSU for an MRI when one of my dogs (Gidget) lost the use of her limbs basically, over night from a Spinal Cord Stroke (which wasn't diagnosed until after a two night stay many tests at WSU). I have a minor point with this vet and that is because she did not call me after receiving information from WSU to ask about her or to give me her professional opinion. (Also, to be fair, I could have called the vet myself and asked for her opinion.) I had a very difficult decision to make and would have liked some feed back from our vet about what she thought I should do prior to that point. However, I can also say that we were new clients so they didn't really know us as well as someone who may have been bringing their pet for years. I had to have Gidget put down and they were very respectful and gave me all the time I needed in the room with my dog afterwards. Second, I recently brought Shea in for teeth cleaning. They did blood work since Shea is a senior doggie. That blood test showed elevations in her liver and pancreas. They called me and opted to wait on the teeth, put her on antibiotics and a prescription dog food for a month, then reassess. They were very sweet with Shea and kept her all day for me as I only get into town once a week for errands and appointments. They will let me drop her off early and keep her for me the next time I come in as well. It's nice to have that flexibility when you live 85 miles from the vet. They just loved Shea and were very complimentary on her sweet personality. I will definitely keep bringing Shea to West Plains Animal Hospital for care until she leaves us to go join Gidget Heaven. Shea is 13 years old and very precious to me. Read Less

Thank you for taking such great care of my babies! Our old man Sterling (Russian Blue) had a tumor removed and Asuka (Shiba) was spayed last week. They took such great care of them and have answered all my questions (I have called a few times lol) and made me feel very comfortable. The care kits we were sent home with were great. The vet is very focused on our pets health. I would recommend them any day.Read Less

I took our new puppy to Dr. Belles for his initial evaluation. She is very knowledgeable, kind and provided us with information on injections, rabies, care of his ears, eyes and baths. I feel she truly cares for her "patients" and the office staff continues that care by providing excellent services. Read Less

Dr. Belles and every single employee at West Plains animal hospital is above and beyond wonderful I cannot say enough good things about this hospital and it's staff I absolutely would refer anyone to go there and have Read Less

They've been really good with all of our pets. They're willing to answer all our questions and even work with us on ordering Rx's from online sources. They were even willing to travel to our home (which is an hours drive from their clinic) when it came time to put our poor Tank to rest. Will be forever greatfull for that. Read Less

My Dog Bella was bit by a coyote and when I realized it was a "Bad Bite" they got me immediately in and gave her the BEST care. I take both my dogs there and the staff is so friendly and very professional. They even took the time to answer my (many) questions. Thank you West Plains Animal Hospital!! Read Less

We bring our 2 cats here and they have always received excellent care. The staff is very accessible and are quick to return calls. Also, unlike some other vet clinics in town, the cost of care is fair and affordable. The vet is also very straight forward and knowledgeable which I really appreciate. Was so glad my friend recommended them to us! Read Less

Our regular Veterinarian was unavailable and our dog needs some urgent medical attention. West Plains was closest to our house. They immediately helped our dog and took great care of him. The staff was really friendly, too.Read Less

Very caring and professional. Saved my service dog who is my companion and furry kid. My 12 lb chihuahua Dallas had an intestinal blockage and was very sick. I was able to get him in right away. Because of Dr. Belles quick response to his needs he was able to come home that evening. I thank you so much, God bless you for what you do. Read Less

I want to thank the staff for their amazing work and staying after close to do emergency surgery on my English Crocker spaniel, Buddy. He is finally back to the dog we use to know all thanks to their wonderful care. Read Less

I'd like to thank Dr. Belles and her staff for their compassion for us when we had to put our doxie, Chuck to sleep last saturday. They have been our vet since 2007 when we first got chuck, and dr. Bells had seen him through alot. We will continue to take our other dogs and cats to west plains. Thank you all from the bottom of our hearts.Read Less

I am a retired Veterinary Tech and this clinic is amazing! The clinic is clean, they are well educated, compassionate team of docs and staff. I am sure that two of my dogs would have died anywhere else. My English bully ate a cat toy, needed surgery to remove it, had dead intestine they cut out and reconnected, he was home in 3 days! And I know they are kind and gentle because that same bully just loves to go see his "girls"! He just trots right in the door and heads for the back! West Plains rocks! And I am so thankful for them!!Read Less

I have 2 dogs and love the care that they get at West Plains. We never have to wait. If the appointment is 10 am we are being taken care of at 10 am. It is a lot less stress on the dogs. You can tell that the staff cares about all their patients. Won't take my pets anywhere else. Read Less

West plains animal clinic has been great for our Newfoundlands. We get their ofa hip and elbow testing done there. Dr. BELLIS had a very level head... is cautious but not over cautious and has given excellent care to our animals. Read Less

Dr. Kris Belles is as good as it gets. Her compassion for fury animals is second to none. We've taken our dog in there a couple of times and unlike other vets, our Wrigley isn't as anxious walking in there as he's been in other offices. We highly recommend her for all of your animal's health needs. Read Less

In March 2012 we faced euthanizing our 20-year-old cat. The treatment we received at West Plains Animal Hospital was nothing short of neglect. From the time they picked up the phone to the time we walked out of the clinic, they showed little concern for our pet. We were first told we had to wait 6 hours to bring in our cat who was in respiratory distress. Because of our cat?s worsening condition, we arrived early. We were told to pay the euthanasia fee up front, then they stuck us in a room and ignored us for 15 minutes. In that time, our cat struggled to breathe. She was frightened and suffering. Before anyone came into to check on us, she passed. At no time did anyone in this clinic examine or touch our cat. When I voiced my feelings about our treatment, the clinic owner, Kris Belles reaction was hostile, to say the least. Several days later when I called for a refund, Belles called me a liar. She said our cat was already deceased when we walked into the clinic. She says she has 2 witness to verify that. If this is true, why were we asked to pay to euthanize a cat who was already gone? Second, Belles said the vet who claims to have examined our cat indicated our cat had been deceased for a least two hours. Like I?ve already said, no one in the clinic examined our cat. This vet falsified our cat?s records to making it look like our cat had been deceased for 2 hours. To date, we have not received a refund and are taking steps to moved this into the court systems. We ve also brought the staff?s conduct to the attention of the Washington State Medical Board and the Inland Empire Vet. Medical Group. Read Less