Crossroads Vet

Crossroads Vet, Dr. Singbeil and has staff are fantastic. They are polite, friendly, and treat you like you are family. Dr. Singbeil always takes the time to answer questions about any concerns you might have an gives you additional information if needed. He is wonderful with cats but also with rabbits. I would recommend Crossroads vet to anyone that is looking for quality veterinarian services. Read Less

Dr Bruce and his staff are wonderful, I have intrusted all of my pets to be in care of Crossroads vet and have felt they take great care and concern with my fur kids. Never have I felt pressure for unnessary medication or procedures and feel the price is on point for the care received. Shout out to Shawnae who has even pet sitted for me quite a few times and has helped to ease my anxiety about leaving my pets at home. Ran into Dr Bruce randomly having dinner and he was so nice to check on one of my cats currently having tummy trouble, great bedside manner if you ask me. Read Less

I wish I could leave more than 5 stars here!! Thank you to everyone who is a part of Crossroads Vet team for providing such exceptional care and treatment to our fur babies and birds etc! Our dog Alfy is more excited to meet you all and visit you than go elsewhere! They have our babies interests first before anything else and are very responsive to our questions and concerns. Even if there’s no health issue, Alfy just loves to stop by, especially to meet his best friends Shawnae and Ally! Thank you for being so amazing! Read Less

I cannot imagine taking our boy Alfy to another place. We have been like a family with Crossroads Vet and their fantastic team for nearly four years and just the mention of this place, Alfy starts his happy dance out of excitement to go meet all his super sweet and amazing friends here. They have never failed to put the animal or bird first, more than anything and offer exceptional treatment and advice. We do not hesitate to make the trip to Crossroads Vet even though we moved away from this area! Thank you for the amazing care, love and attention you give the pet and the parents! Read Less

It's not easy to find a vet who can treat chickens, but my hen has had great care here. I was able to get her in very quickly when I noticed that she had injured one of her legs. The people here are wonderful- very compassionate. My hen's leg was broken and is healing beautifully. I am very grateful for this vet and highly recommend them. Read Less

Dr. Bruce and his entire staff are absolutely wonderful! They have taken excellent care of my entire families pets for several years and have always done a wonderful job! They are compassionate, realistic and very conscientious regarding costs regarding unnecessary costs while still caring about the well being of our furry family members. Thank you Crossroads Vet! Read Less

Dr. Bruce and his staff are highly skilled and on time which I appreciate. He also is interested in what you have tried with your pets and what works. He even makes follow up phone calls when concerned about a treatment. Highly recommend this clinic. Read Less

I have been a client of Crossroads Vet for the last 5 years, and I am pleased with the excellent care that my dogs have received from Dr. Bruce Singbeil and his amazing staff. The Crossroads Vet team is professional, trustworthy, and incredibly knowledgeable and passionate about animal care. I truly appreciate the patient and helpful customer care that I have received throughout the years. From providing monthly nail trims for one of my pups, completing annual examinations, and addressing any veterinary medical questions/concerns that may arise, I trust the staff at Crossroads Vet in helping me manage the health care of my fur babies. Read Less

Who takes their chicken to a vet you might ask, I do! Dr. Bruce is so knowledgeable and honest. His staff is caring and kind. And although i had to put the girl down, they made that choice easier for me. And although i was only there for 20 minutes, a week later i received a condolence card signed by all of them, AND a footprint of my chick. Now that goes above and beyond. thank you. Read Less

I have been taking my dog, now two years old, to Dr. Bruce at Crossroads Vet. I have been extremely pleased with his expertise in his care and highly recommend him to anyone who is looking for a vet. I have had other vets from past years and honestly say he and his entire staff are the best I've had. They are efficient, caring; return calls, etc. It's also clean and neat. Read Less

Thank you so much for the very kind and caring care of Dreamer and myself today as you helped her over the Rainbow Bridge. My heart is breaking but so thankful she's not suffering or no longer in pain. I miss her dearly. Read Less

I love crossroads vet! Dr. Bruce and all of the staff there are friendly, compassionate, and professional. I have been taking my dogs to see Dr. Bruce for the past 5 years and I trust my dogs will get the care they need. The ladies are always so sweet and make me feel like one of the family. Thank you crossroads vet for always making time and caring for my loved ones. You're the best! Love Daisy, Tyra and ChippyRead Less

My cat was recently diagnosed with terminal cancer and Dr. Bruce Singbeil and his entire staff was very helpful in guiding us through these tough times. Their level of commitment and care for animals is beyond amazing. Their focus on the health and happiness of animals touched our hearts, and we couldn't have been happier to have them as our cat's care giver. Thank you for everything. Read Less

First off I'd like to say this care center has been kind to my puppies before. But however with a traumatic incident that I have just experienced, this vet has lost my respect, trust, and my business. I had recently brought my puppy in for treatment and diagnosis of his vomiting. He was placed in their care from 9:30am to 4:30pm. Throughout the time I had made a couple phone calls for check ups. Every time I ask how he's doing I get a similar response along the lines of,"he's fine, he's happy and vibrant". Around 12:30pm I come in to the vet to check on him. They tell me again he's fine and getting treatment and some x-Rays needed to be done. Fair enough. Around 3:30 pm I call again to ask how he's doing, the same response along the lines of, "he's fine he's still doing good and happy" so that eases my heart. As I arrive at 4:30 to pick my puppy up. What I saw was shocking and horrifying. A piece of skin along with the fur had been essentially torn off or ripped off right below his right eye. He was essentially in a terrified state and relieved to have seen family. I immediately asked the doctor, who was in charge of overseeing my puppy, Dr. Kathleen Koppa on what had happened??? The response I received from Dr. Koppa was "I don't know" and "he might of scratched himself on the cage" and persisted it was nothing and perceived to walk away. At this point, in my eyes as a dog lover my puppy is not a pet, it is almost like a family member. To drop your family member off to a care center and to come back to see that a dime sized portion of their skin was torn away from the bottom right eye would have anyone asking what happened? From my own experience it certainly didn't look like an injury caused by the cage it looked like a dog bite or someone using thief latex gloves and accidentally torn off the skin and hair. Throughout this debacle I never received an apology. I went back to look at the cages they had kept my puppy. It did not look like anything from the cage could have dug a wound so deep and close to his eyes. But again they persisted it was the animals fault. Again never an a apology. Their next response was, "there's no way we can be with him 24/7 and monitor him every second", that in part I can respect and say okay fine. But what angered me most was when I called earlier to check on my puppy they kept saying he was doing fine and was happy. That angered me. When I received my puppy he was frightened and terrified, nothing like the happy vibrant mood they described. The lack of professionalism throughout the clinic was highly disappointing. I later on stormed out but I caught Dr. Bruce Singbeil on the way out and I asked him what happened? He pretty much came at me with the same response as Dr. Koppa and went home. The following day I get a call from Dr. Koppa telling me come back to Crossroad Vets to prescribe some antibiotics or creme to place on the open wound. This in turn fueled my anger, the audacity of them to call me and tell me to make time in my day again to drive back to the vet to pick up medicine they should've prescribed to me yesterday was absolutely ridiculous, the tone I received on the phone was disrespectful and rude. I later hung up. A few minutes later Dr. Bruce Singbeil himself calls me up to apologize on behalf of Dr. Koppas non professional way of handling the situation and again requested me to bring my puppy back to the Vet to get the creme and medicine. As I arrive it was Dr. Koppa who greeted me and my puppy and finally apologized but her tone was again rude and sarcastic, at the end of it she slammed the clinic door behind her in such an unprofessional manner that it personally disgusted me. I personally called Dr. Bruce up to the front of the clinic he in turn was polite and respectful and we were able to sort out the whole ordeal. I again personally will not be going back to this vet and will be billing my medical bills to them from a different clinic who will check and treat the eye injury received from Cross Road Vets. The lack dramatically at this clinic. Read Less

I could not write a more glowing review of the care and service we have received by this office. The Dr's and staff are outstanding. They are professional, compassionate and very service oriented. We have had everything from surgery to wellness visits and one beloved dog and cat receive end-of-life care. Dr Bruce could not have been more compassionate and caring. I am a healthcare professional and believe this is a first class clinic. Read Less

We went to this vet for a couple of years because we were new to the area and had heard from some neighbors that it was good. We had two Italian Greyhounds at the time, and one of them started putting on massive amounts of weight. (Normally 9lbs, ballooned up to 24lbs.) We took her in repeatedly, and every single time they just told us to put her on a diet. We put her on diet after diet but nothing worked. Her symptoms kept piling up but the vet seemed sure that her issues were because of her weight and age and didn't seem concerned. She started acting really lethargic one day and since Crossroads didn't have any open appointments we took her to another nearby vet. When we told them the same things we had told the vet at Crossroads, they immediately ran multiple tests. Turns out her kidneys had been slowly failing, she had diabetes, a severe hormone problem, and several other undiagnosed health problems that had never been caught. We had taken her in for her yearly checkup at Crossroads a week or two before this, and nobody had been concerned. We ended up with $8000+ in vet bills from an emergency vet, and our dog still ended up having to be put to sleep because it was so bad. I immediately switched vets for my other dogs, and I will never be returning. The fact that her issues were able to escalate to that point without any concern from the vet or any tests being run is absolutely ridiculous. These were not issues that happened overnight, but things that had been going on for years. I would not recommend this vet to anyone. Read Less

To say Crossroads Vet is good is a massive understatement. I normally don't take the time to do reviews, but these guys are so great I felt it was worth telling people! Crossroads Vet is amazing! The entire staff is professional kind and caring. It can be very hard finding a good vet and I can say even if I move cities away my animals will be going to see Dr. Hineline forever! Dr. Hineline is extremely insightful knowledgeable and informational. Aly usually runs the front there and she is also great along with all of the other staff as well! I would refer any person to Crossroads Vet and I have no doubt anybody will consider going anywhere else after just one visit! Just know you are doing yourself a disservice if you are going anywhere else!Read Less

If you've got a sick chicken and you live in Western Washington, this is the place to go. Dr. Bruce is incredibly experienced and knowledgeable. He is gentle with the birds and does the exam in the room so you can watch procedures and learn. And, he kindly answers *all* of my questions (yes, I have a lot of questions). In my experience, the staff has always been friendly and helpful. Love the techs/assistants. No one ever treats my girls like they're "just chickens". The office is nice and clean, prices are reasonable. So, it's worth it to me to make the hour drive to bring my chickens (5 so far) to someone I trust. Many thanks to Dr. Bruce for saving the life of my little June-bug today. We're not out of the woods yet but she's eating on her own and feeling so much better. Sick chicken? Go see Dr. Bruce. Read Less