Customer review for Canyon Park Veterinary Hospital: Hello- I AM DESPERATELY SEEKING RECOMMENDATIONS FOR A NEW VETERINARY PROVIDER IN THE AREA FOR MY SUPER SWEET AND AGING CAT. I’d sincerely appreciate any suggestions regarding facilities that—unlike Canyon Park Veterinary Hospital—know how to treat BOTH animals AND human customers well. Though I should have switched long ago; I HAVE FINALLY HAD IT with CANYON PARK VETERINARY HOSPITAL—while they may somewhat adequately provide care to animals, multiple members of their staff (both support staff and 2 out of their 3 vet MDs—the exception being Dr. Pasquini, DVM) have proven, on MULTIPLE occasions to be absolute CRAP at attending to human customer service. The business’s owner, Dr. Vaughn, is stingy and fails to adequately train her support staff RE: appropriate customer service; and, Dr. Karen McKee, not only has no interpersonal skills, she is in fact NEGLIGENT when it comes to educating owners about their medical safety needs, in the event of animal bites. (e.g. when my cat appeared to be having seizures—which turned out to simply be an allergic reaction to flea saliva—and my cat had an episode during an appointment with Dr. McKee PRESENT IN THE ROOM: due to my cat’s panicked reaction from a flea bite, my cat chomped down on my finger and latched on in the bite, like a pit bull. Dr. McKee stood motionless as I bled in pain, doing absolutely nothing, until, I had the presence of mind to say to her “Please do something to help here!” After my cat’s jaws were pried off my finger and I was washing off the profuse blood from my hand, Dr. McKee, oh so casually said this, “You should PROBABLY get some antibiotics for that.” Literally, as if I “maybe should...but also could, CHOOSE to NOT go to urgent care or my PCP and obtain a prescription for antibiotics...but, like, whatever.” Fortunately, I checked with my friended, who is an Emergency Medicine MD, who emphatically texted this exact response: “85% of cat bites get infected. Wash really good with soap and water. Augmentin 875mg BID for 7 days if started before infection. 10 days if already infected; Cats are really dirty.” It is my empirical opinion that Canyon Park Veterinary Hospital should be avoided by patrons AT ALL COSTS, and that Dr. Pasquini, DVM should run—seriously—from that horrible place and go into business for herself. Read Less

Do NOT take your pets here! NOT safe, uncaring, aggressive, and rude.I took my dog in for urinary incontinence only to be treated with aggression and incompetence. Dr. Vaughn created the worst doctor/patient experience I have ever had. She didn't care about my dog's current medications or history before suggesting a blanket diagnosis - which had NOTHING to do with his incontinence! She barely examined him and was aggressive during her exam. Knowing that our dog was a former police K9 and was muzzled for possible aggressive behavior, she was puzzled and verbalized offense to the presence of his handler and the muzzle being in the room. In order to take blood, my dog was cornered in the room, wrestler-choked by a vet tech, and stabbed in the throat by an ANGRY veterinarian..... it was heart-wrenching to watch and, as our dog has had blood taken before, it was WAY more aggressive than it needed to be. We left without answers, without a care plan, and without medications. We did leave with tears and confusion.The next day, I received a call from the receptionist telling me "the blood work is fine" and suggested we feed him considerably more expensive food. I knew that wasn't the right solution, so I asked for lab tests so that I could take them to another vet and this office would NOT give them to me. Today, I took my dog to an actual vet and left with a care plan, answers, and appropriate medications for his incontinence. Dr. Vaughn does NOT care about her patients. She does NOT care about you. She is obviously burned out and I recommend she retires..... at least one of us has an appropriate recommendation. Do NOT settle for bad advise and medical incompetence. Do NOT waste your money!!!!! Do NOT put your pet in danger.... go to a vet that will help you. Read Less