My dog had a little mishap and they took her in to check her out without a call or appointment. She's doing fine and I'm not as worried as I was before taking her in. My mind is at ease and I'm most grateful to them for taking such good care of my baby!! Read Less

Dr Conger helped me with my diabetic Doberman. She explained how and why dogs use of insulin is different from people. She has such patience with my grumpy little rescue dog. We are very very satisfied with the care we received. Read Less

They might be good at taking care of dogs and cats but not with exotic animals. I had couple experience with them that are not so good. My first guinea pig that I sent there died. I followed all of their instruction. I fed him all the necessary food and medication he needed. Nothing happened. No improvement whatsoever. My sweetest little guinea pig slowly died on my lap. My second guinea pig had lice. I tried to make an appointment to get a medication but the person who answered the phone denied me. She said go somewhere else. She told me to go to emergency vet. I just went to Renton vet. They were more welcoming and willing to help me. They even told me that sending a guinea pig to emergency vet just for lice is a waste of money. My third guinea pig has skin condition. I sent him there for a skin check up. They said nothing is wrong with him, he's probably just stressing out. Now I'm positive he has mites. Thanks to them my other guinea pig has mites and is in critical condition. I gave this place multiple chances since it's very close to our location. I just lost a life and money. Read Less

We LOVE Dr. Liz Conger, she is an excellent doctor always willing to take the time with you. A compassionate professional. Her entire office is amazing. An excellent animal hospital to take your beloved pet. Read Less

The good folks at Des Moines Vet Clinic are the best. Pure and simple. We've brought pets there for 30 years or more, and have always been treated fairly and with compassion. Dr Conger, our vet, is more like a family friend, now, that, oh by the way, just happens to take really good care of our pets. The ladies at the front desk are a delight. Read Less

Excellent veterinary hospital! We recently added a hedgehog to our family and wanted to get a wellness checkup, but were worried that we would have to shell out a lot on an "exotic animal" fee. Thankfully, upon calling, we were informed of the price range before setting up the appointment, which saved us the hassle of calling around (especially since they had availability within 4 days of the call). Day of, the receptionist was all smiles, and the vet was extremely warm and helpful - she even went out of her way to give us some pointers on diets and housing. I can confidently say that we've found a new veterinary hospital for our little guy! Read Less

My sister and her family just moved here six months ago. They were excited to have a vet so close by. We came in on a Saturday morning as an emergency. They turned us away. I never have heard of a vet, when you have a true emergency, turning a patient away. Let alone one that is called a hospital. They have three dogs. They've lost some business from us. We had to go to another animal hospital 6 miles away. As an FYI, this dog was diagnosed with a back issue. But this hospital didn't even ask what the problem was, even when I said we were here as an emergency. It's extremely disappointing and scary for the client when you need help asap! Read Less

I can't say enough kind things about Dr Conger, Dr Onorati and staff . Where do I start . Well unfortunately I lost my mom and dad bunny . I was left with 5 orphans. I knew this would be a hard battle . But the staff at Des Moines were with me every step of the way.  Sometime I had to call to ask  Dr Conger questions 3 times a day . One day when Dr Conger wasn't in Dr Onorati baby sat my baby to make sure he would make it. Because of them I have my Batstache . He is alive and very happy. They also helped my tortoise get better . They truly love my animals and I can't thank them enough . Truly the best ! Thanks for helping my Rabbits and my tortoise ! Read Less

Dr. Onorati's knowledge of navigating the international travel waters with pets, particularly birds and even including poultry (and this is a tiny niche, I assure you), is beyond impressive. He gave us very accurate and balanced information, reasonable caution of where the pitfalls with other governments are most likely to occur, and ways to navigate those challenges with the highest likelihood of success. He didn't recommend any testing which wouldn't make sense right now (and would likely need to be repeated later), and handled Pocket Duck with such gentleness, that I felt we had found our very own duck whisperer vet. His staff, though very busy, are absolutely professional and attentive to detail. This clinic is well worth the 3 hours we drove to get here, based on high recommendation from Bird and Exotic Clinic (which simply didn't have the ISO/15 digit microchip). Thank you, Dr. Onorati, Jasmine, and Ruth! Read Less

Thanks for all your help... NOT. The only vet in our area that takes bunnies. We came home to our bunny not moving and barely breathing. They would not let us bring her in. Our bunny is practically dying and they won't even make room to see her. We've been going here for the past 20 years, and I will never go here again. I understand things get busy, but when you're a pet hospital you should always have some extra for emergencies that may come in... I guess someone's dogs nail clipping appointment is more important than a dying pet. Read Less

Have been going for 5 years, Dr. Conger is compassionate and caring and has always been very good in explaining issues with our pets. They have gone above and beyond to make sure our pets are well cared for. Read Less

I just want to say the Dr. James onorati is one of the best vets I have ever taken my pet too. He is a DVM and specializes in exotic pets mostly birds I believe as he is an avian Doctor. They are hard to come by especially in the Pacific Northwest region. I took my Quaker parrot whom I've had for 16 years here today. She had had a seizure and was flying all over the place and acting scared. He advised me after I brought her in that her mass lump on her chest was more than likely fatty liver deposits Which isn't the worst thing in the world. My little birdy needed a diet change and blood work which I'm waiting on til Thursday. Knowledgable doctors and staff. Nice receptionists. Right off pacific highway close to all freeways Comfortable waiting room Accepts cash checks cards debit and credit They also sell medicine right there for dogs cats and birds. Exam fee 41$ everything altogether for my bird was 170$ so it didn't break the bank. Reasonable cost for a beloved pet. I will be back for sure with other pets Read Less

We had the worst experience of our lives here. They killed our perfectly healthy, 21-month-old chow and gave no explanation as to what happened. He was not getting surgery, only having his ears checked and x-rays. We never signed an authorization for anesthesia. They never called to say anything was wrong. We thought we were picking him up and when we got there, he was comatose. There was absolutely no communication from Dr. Onorati at all, to let us know what was going on. They manhandled him and forced him. They also gave him an anesthetic before getting the blood work back. We will not be celebrating the holidays due to the severe negligence and incompetence of this vet. Instead of taking our boy hiking and pampering him every day, we are going to a pet loss support group every week. Our hearts are crushed and we miss our baby beyond words. We will never forgive ourselves for taking him here. Want to let others know so they don't have the same nightmare experience we did. Read Less

Doctor Jim Onorati of the Des Moines Veternarian Hospital has been so outstanding that I can't imagine taking my rabbits anywhere else. When my pets needed a spay and neuter, I ran through the rabbit-vet questionnaire with him, and he passed with flying colors. He's been doing spays/neuters for years and never lost a rabbit, he stressed the importance of giving them regular meals before and after surgery, and uses only isoflurane as an anesthetic. Most of all, he really impressed me with his post-surgery care. It's customary for the hospital to keep rabbits overnight after surgery, so they can carefully monitor their eating and pooping to ensure GI stasis does not occur. And, if your rabbit is not quite up to 100%, they will keep them extra nights at no extra charge, until they are sure that the rabbit is not at risk for any GI issues. Even though they are not open for appointments in the evenings, they keep a night staff to care for the animals all night long. And finally, Doctor Onorati is all around a very compassionate, patient vet who is attentive to the needs of the animal and the concerns of his human clients. He was always more than willing to answer any questions I had, and he loves my bunnies! I will say that some of their receptionist staff are not very knowledgable about rabbits, but that's okay because they not the one doing the exams. Just direct all your questions to Doctor Onorati, and you'll be in good hands. Read Less

I wouldn't take my animals to any other vet as long as these vets are here. I am always treated nicely and my animals are always comfortable. I know I am getting the best care possible. They have not once tried to overprice me out of the office. At this point - I probably have them on retainer!! The staff is incredible. The office has been updated and some parking added. But for me, it isn't about that, it's about the doctors and staff. Read Less

I am a HUGE fan of both Dr. Onorati and Dr. Conger. They recently renovated their office and it is much larger and nicer. They are awesome about fitting your fur-friend in at the last minute if you have an emergency. You might have to wait a bit in the office to get examined, but they'll get you in. The prices are very reasonable. My Cavalier had to have surgery on his kneecaps. The surgical vet told me both hind legs needed to be done at a cost of $2500 per leg. Dr. Onorati examined my dog and said only one knee needed to be done and it would cost $800. They don't push unnecessary tests or procedures and if you have an elderly sick pet, they work with you to determine the best, most comfortable course of action for your pet, not whatever is the most expensive way to extend their life. I can't recommend Dr. Onorati and Dr. Conger highly enough. They are fantastic! Read Less