Our loyalty to Dr. Weeks for the care of our four dogs is over. We hope sharing our experience will be helpful to those considering using this Vet. Dr. Weeks took for granted our familiarity as his l... Read More
Our loyalty to Dr. Weeks for the care of our four dogs is over. We hope sharing our experience will be helpful to those considering using this Vet. Dr. Weeks took for granted our familiarity as his loyal customers and behaved astoundingly unprofessionally towards us over a simple misunderstanding. Without taking time to fact-check beforehand, we were greeted in the exam room, after a 40 minute wait, by a condescending, combative and beligerant attitude from Dr.Weeks. It was unreal. Unable to proceed with his obvious aggitation and contempt owards us, we inquired what was going on.Dr Weeks stated he was told by a member of his staff we requested to see another Vet for this appointment and was "highly upset by the disloyalty after all I've done for you ". We were taken back. Regardless of how grossly misinformed he was, his behavior toward us was very unprofessional and highly disrespectful.We called to book the appointment a week earlier. The receptionist informed us we would be seeing their temporary vet as Weeks would be out on vacation. One of our dogs needed to see a vet so we continued with the appointment. We did not initiate a request to see another Doctor.As we tried to clarify the matter, we asked he show us more courtesy. Dr. Weeks escalated with childish defensiveness and refused to apologize when the facts came to light. We proceded with the uncomfortable appointment with continued contempt from Dr. Weeks. He made no effort to regain rapport and our trust.We have been loyal customers for years, with 4 dogs of variying ages and health issues, we gave Dr. Weeks tens of thousands of dollars of our business. We are responsible customers; paying immediately and in-full for very expensive procedures and tests and following Dr.'s Orders to the letter. Our loyalty to him, and our patience, was generous. We accommodated often superfluous tests and overlooked his unprofessional attitude many times. We tolerated, without objection, many expensive procedures and office visits only to be misdiagnosed on several occasions. Out of respect, we deferred to Dr. Weeks' recommended care for our dogs, which often only amounted to serving his bottom line. We never received one "thank you" when we wrote the checks.Not one, simple "thank you".An example of several costly mistakes we paid for under Dr. Weeks':One of our dogs started to have nose bleeds. Dr. Weeks initially prescribed antibiotics stating it was a bacteria infection. After no improvement and what we later learned were unnecessary tests, the nose bleeds continued without improvement. It turned out she had nasal cancer. We lost previous time with her ad a result of Dr Weeks' incorrect diagnoses. Her cancer was diagnosed immediately in a solitary appointment (without previous medical history records) by Cascade Animal Clinic in Monroe - impressive. And they thanked us as we handed over the check. Gladly, they are now our new vet, earning our 23k year, minimum, business for our dogs' care. For those seeking a vet in Duvall: We strongly recommend you DO NOT use Dr. Lance Weeks. Please take advantage of our very costly lessons. Your business will not be respected - worse, your pet's health will be compromised at your expense. Read Less