Diamond Veterinary Hospital

We went to the Lynnwood ER , the wait was over 2 hours . We check diamond ER in Everett , there was no wait , we saw skillful nice Doctor and staff , after she treated our dog it overall took us one hour for the whole visit , strongly recommend to everyone . Read Less

Very very helpful. Unfortunately had to take my dog during emergency hours because he was in so much pain and I couldn't stand find being miserable anymore. The veterinarian said there was a very good chance my 6 year old Chihuahua/terror mix had neurological problems. They provided me with a couple of options, told me prices, and told me to think about it. I sadly brought my dog in the next day to put him down. They were VERY comforting, explained the whole process, and even let me hold my baby 1 last time. I was charged $234 to put him down, get his ashes in a box I got to choose, a lock of hair, and a paw print. It arrived exactly a week after he left the world, I couldn't of been more thankful for this emergency veterinary hospital during this time. Read Less

Took my puppy there for throwing up and blood in stool. Was told even though they did not run any tests that she did not have Parvo...but she has an upset stomach. Charged me $326 for that info. 3 Days later my puppy died from Parvo. Horrible Place no empathy. No knowledge about animal sickness whatsoever. Please DO NOT bring your animal here. 😢😢😢😢 Read Less

We couldn't find anywhere that could take my sick cat in anywhere until we heard about this place . We got to go in today and the assistance was awesome . Everyone was nice and they took very good care of my cat you should go there because they take very good care of animals Read Less

Almost cost my cat his life. I took my male cat there as an emergency, he was suffering from a bladder blockage which I knew was a critical situation. They treated him and said he was ready to go home. When I picked him up, he did not look right so I drove down to Lynnwood to the VCA Specialty Center emergency clinic. They did an exam and found that he was completely blocked and if I had taken him home, he could have died. They did emergency surgery and saved his life. I will never trust or go to Diamond for any reason. Read Less

I've been a client for many years. We have always have excellent service and have been treated very well, as have our pets! I also understand that they are a business. They pour their heart, soul, and sweat into creating an outstanding veterinary clinic. Unfortunately, collecting money upfront is necessary in today's economy where it is not uncommon for people not to pay their bills ... especially with this type of business. People shouldn't take it personally. Without collecting revenue they would not be able to provide the high quality service they do, including staffing and state of the art medical equipment. The staff and doctors are friendly and informative. 5 Stars! Read Less

Thanks to dr zastrow for taking the time with Gunnar explaining all of the things that needed to be addressed, she is patient and kind and very professional. The staff is very helpful thanks for a good experience. Read Less

This place doesn't even deserve a ONE STAR. They only care about charging you and don't even allow a payment plan. Be ready to fork out $500 just to receive NO answer and NO treatment for you poor fur baby. I ended up going somewhere else and the other Dr's. We're shocked and told me the Dr. There didn't have any knowledge or right to handle the situation the way she did. Please do not take your fur babies here for life threatening emergencies. Just go the extra mile I promise it's worth it. Read Less

Before I took Lilly (my Bernese Mountain Dog) to VCA, I first rushed her to Diamond Vet in Everett. I had a HORRIBLE experience here!! I walk in with Lilly, tell them what's going on, they get us into a room. I fill out the paperwork. 10 minutes pass, no one has come into the room yet to talk with us. I stick my head out and say, "please! Can someone help soon? She's in a lot of pain". There's no one else in the waiting room. Receptionist responds that a tech is coming into the room right now. A couple minutes later, the tech appears. I explain to her that Lilly is in a ton of pain, she's whimpering and panicking. I explain that she has had TPLO twice and she's acting so much more painful today than when she had her surgeries. I also explain that she has pet insurance and that money isn't an issue. The tech says okay. She says she must print out the estimate of Lilly's treatment and bring it to me to sign. She says she'll talk to the vet. The vet comes in a few minutes later, exams Lilly, I explain everything again. I tell them Lilly is NOT going to tolerate being touched to shave the huge wound, it's too painful. I request they sedate her. She leaves and a few minutes later the tech comes back in. The tech states that the vet wants to do blood work before putting Lilly under any anesthesia to make sure she is healthy enough. I state no, I do not want to wait for blood work results for her to be treated! She is miserable now and needs help. I also say she was under anesthesia a ton last year with no issues. The tech is obviously annoyed with me and leaves to check with the vet to see if that's okay. At this point, it's been 40 minutes and Lilly has gotten no pain medication, NOTHING. She's getting worse, can't hold still, whimpering. My heart is breaking for her. The tech walks back in and says that an emergency case just came in and she can't do anything for Lilly until that patient is taken care of. I'm furious at this point. I would have been totally fine had they given her a shot of pain meds or SOMETHING to help her out while we wait. But nothing was given. I grabbed Lilly and stormed out with my boyfriend. I feel like I wasn't taken seriously AT ALL! I know my damn dog. I had explained to both of them that when Lilly had a broken leg from TPLO, she jumped a 3 foot fence like it was nothing, without a whimper. She has a high pain tolerance and she's hit her threshold. ****** We ended up taking her to VCA in Lynnwood. There, they took Lilly back IMMEDIATELY before I even signed paperwork. They gave her pain meds, acepromozine, shaved her, then gave her a steroid shot and antihistamines once they cleaned and examined the huge wound. VCA put Lilly's needs first. Diamond Vet put the fear of being sued first, by having me hop through all the "proper steps" before treating her. Needless to say, I will never be supporting this emergency clinic again. Go to VCA instead!Read Less

Took my dog in when I noticed she got ahold of an ibuprofen bottle, when i first called them they wanted me to contact Posion control before even coming in, which wouldn't have helped considering I didn't know when she took the medicine, so I brought her in and they were very unfriendly towards myself and my dog, and were not very comforting. They didn't explain their plans very well and wanted to keep her for 24 hours and wanted me to pay 1600 out of pocket! When I told them I don't have that kind of money the tech responded, "how much do you have?" Walked out of there with a lowered bill of 400 very upsetting and I've told everyone I know locally not to bring their pets here.Read Less

Terrible service. Vet treated us like we were horrible pet owners. Very over priced. Only good thing about them is a few of the assistance were nice. I do not recommend coming here unless you can make a lot of money. Very rude when we asked if they had payment plans. Read Less

These people I called because they were only one open on Saturday that I called. Soonest they could get me in was this morning. I asked twice and receive a very clear reply about how much an ear cleaning would be and that is all I needed because my dog was in pain. Well I show up the second they open today with the money I was told I needed for the visit. But because they gave me bad information I waited TWO days just dying to get in there and they wouldn't clean my dogs ears because I was fucking $20 short. This place is unreal. I cannot believe they just turned me away. Do not take your animals here, they don't give a damn if they screw up, they just want your money. Read Less

I've been bringing my dog here for 4 years and we both always get treated well. I'm especially grateful tonight when my dog ate a dozen chocolate cookies when I was out of the room. I called the emergency, after-hours line and spoke to the vet who calmed me down and told me what to do. Thanks so much for having someone there 24/7! I'm not sure what I would have done without you! Read Less

They did a good job putting my old dog down. I think that is about all they are good at though. They are severely overpriced as well. I will not be bringing my pets here any longer. There are MUCH better places out there. I think they only get business due to their location. Read Less

They really care for every animal that walks through the door. Our little guy Ghost was diagnosed with Parvovirus and they did everything they could do that we could spend just a few more days with him. We will be forever grateful. Read Less

Way friendly, cheaper, and better than Pilchuck Animal Hospital for emergency veterinary care... Staff was very caring and respectful when we had an emergency trauma visit that led to us having to put our dog down.Read Less

Took our 9 year old dachshund, Benji into Diamond Veterinary Associates today. This was for a full check up, vaccinations, nail clip and general advice. Not only was the staff amazingly friendly, Dr. Gretchen Stroh was amazing! I highly recommend this office. They handled every step with a smile, calming touch with my maniac dog and laughter. You can tell this staff of amazing women love what they do. It set myself and most importantly my pup with care and ease. All my questions were answered and my dog came out happy, healthier than when he walked in and his tail was wagging! The office was clean, they had update treatments and recommendations, the took enough time and I was not rushed. The process was efficient, very affordable and professoional. I am thankful to have found a DVM and staff that excels at their craft and is so close to home. If you're looking for a place to bring your fur baby, this is the spot! Thank you Dr. Stroh and staff! Benji says thanks too.."woof'"Read Less

This place is outrageously expensive, they not only took blood test on my dog that should have been check out for samples of her gums, bumm and look inside her poop going by her symptoms. But instead they put me into debt, when asking for a refund they told me they cant do anything and that my dog is fine as she was pooping blood.. Please take my word as a animal lover and dont support this vet unless your will to pay until your broke!! Read Less

Great. I brought my cat for her vaccines. I let them know I was considering going to a discount clinic for spaying. They were kind and supportive and had good things to say about the other clinic.I appreciate that they supported my decision, and still remained helpful. I will take her back when we have other veterinary needs.Read Less

Our experience with Diamond and our two 3 y/o Boxers has been nothing short of superb. Maybe in-part this due to the fact our last vet was a bit crass and felt money grubbing, but mostly because they're are caring, professional and always offered care options with our tight budget in mind. Also, in respect to those who complain about the price, if you're NOT prepared to drop 2-3 hundred on your dog in a moments notice, then you shouldn't have one, in other words, like with all kids and pets "stuff happens". Read Less

We've taken our two boxers to Diamond Vet for more than 10 years now. We've primarily seen Doctor Zastrow who is a gem, knowledgeable, friendly and caring. She's treated our dogs through routine care to illnesses, disease and end of life. We've also seen Dr. Zakos and Dr. Hanna and felt in good hands at all times. We were referred to VCA Specialty center in Lynnwood for a bad bout of IMHA and appreciated the referral and that Diamond didn't try to treat something they weren't equipped for. I feel the prices have been reasonable, including for emergency visits, but it's worth shopping around for specific procedures I suppose if you have the time. I believe some dental work my boxer needed was going to be cheaper elsewhere, but in general haven't felt the fees were unusual. Read Less

My dog had a bad tooth (so I thought) I took her to the Low cost vet over by Hobby Lobby and they wanted to pull the tooth even before taking xrays $1200. I took my dog to Diamond and Dr. Hanna, did xrays, cleaning and other stuff all for well under the $1200 the 1st vet wanted. Diamond is way better and CHEAPER then the VCA in Silver Lake or the Low cost vet. I like this place, so far and I have the same Dr. Hanna for all my dog's vet needs. I haven't had a bad experience with Diamonds, so I cannot sad bad things. They seem good so far. Read Less