My sweet kitty needed emergency care and I took him here. The staff did everything they could to help him and was straight forward with me about the prognosis and costs. He ended up passing away within a couple hours after we were there. During the visit, the staff showed care and compassion. They were all amazing with him and our family as we said our final goodbyes. I will forever be grateful to Dr. Ellsworth and the staff. Thank you for making a tough situation a little easier. Read Less

Our malamute was lost and was brought by someone to this hospital. She stayed here overnight and seemed to be cared for really well. She didn't eat for hours before becoming lost. When we picked her up in the morning, she didn't seem hungry at all. I'm really thankful to the hospital staff and whoever brought our girl here. Everyone was super friendly. We didn't get charged any fees. If we ever need emergency vet care, this place will be in my mind. Read Less

I have two very old Persian Cats...19 and 15. I just recently had to put my 19 year old baby boy Maxwell down. The staff was amazing and so caring, on my difficult choice and day. Dr. Huang was delightful and compassionate, and so was everyone else. I have been going there for the past 2 years, and generally get in quickly and they are very thorough. It's not a quick visit, but I would rather have them be thorough than not. Thank you for everything you do. Gene Robinson Read Less

Last week we had to send our beloved Holly dog over the rainbow bridge. It was a very difficult time for my family but the veterinarian and all of the staff were so compassionate and caring. My family was able to give Holly some special treats and spend her last moments with her. Today I picked up her ashes and paw prints and again the staff was very sweet. They were all wonderful in what was a horrible situation. Thank you all for your compassion. Read Less

Called in to make an appointment (new patient) on Saturday at 3.00PM. I knew that the first visit supposed to be free. 1) after the employee entered my contact information and scheduled an appointment for 7.30 PM that day I asked if the appointment will be free since it will be my first time. The answer was: "yes, if you got a cupon from the adoption center". I said that I had no cupon. I told her that the ad on the website clearly says first visit free. She asked me to hold on few moments. The reply that I got this time was "Yes, appointment will be free if you print out a page where it says that the appointment will be free." 2) few minutes later I received a phone call back saying that they cannot take me at 7.30PM on Satuday since this appointment was taken by somebody else and I should reschedule. What kind of service is that? I am disappointed.Read Less

VCA of Issaquah has been extremely professional, kind and considerate over the years. They took very good care of our ailing kitties and helped two of them over the Rainbow Bridge when a stroke took one and a blockage took the other. The entire staff is warm, caring and thoughtful.Read Less